• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 10 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Salary: up to $2300

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Buona Vista

Job Description:

• Perfume compounding and material selection as per formulation.

• Updating compounding information in the Electronic Lab Notebook.

• Ensuring clean tools are used for weighing.

• Preparation for odor evaluations.

• Maintaining End-to-End (E2E) service of material management.

• Supporting the shipping of compounded materials with complete shipping documents.

• Operating and maintaining the Contexa robot.

Job Requirements: Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities

Must Commit Tues – Sat (Due to Global time differences)

8 am to 5 pm

· Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices

· Ensure all test results provided for clinicians are accurate and reliable

· Maintain stock of laboratory supplies

· Perform housekeeping in laboratory

· Perform routine testing on laboratory instruments

· Process laboratory specimens for test and storage

· Transport specimens to and from laboratory for processing

· Perform other functions as delegated by supervisor and/or lead laboratory

Job requirements

· Degree with relevant internship experience

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.
• Additionally, your laboratory operations responsibilities will involve:
• Perfume compounding and material selection as per formulation.
• Updating compounding information in the Electronic Lab Notebook.
• Ensuring clean tools are used for weighing.
• Preparation for odor evaluations.
• Maintaining End-to-End (E2E) service of material management.
• Supporting the shipping of compounded materials with complete shipping documents.
• Operating and maintaining the Contexa robot.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.
• Able to start work immediate
• Some lab internship / work experience is preferred

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Timely completion and data verification of all testing of raw material, intermediates, in-process control samples and final product.
• Maintain comprehensive, up-to-date, and accurate records for all conducted tests.
• Serve as a SME for a range of instruments and techniques, offering support as needed for both simple and complex issues.
• Lead and perform any method transfer or method validation protocols or equipment qualifications and support the transfer of new products
• Demonstrate understanding and adherence to cGMP 6S concepts.
• Able to present clearly and lead confidently during audits and site leadership inquiries
• Write/revises procedures as necessary and make recommendations for process improvement
• Perform variety of laboratory techniques with minimal error
• Train new analysts and technicians on instruments and techniques.
• Assist the lab supervisor in following up with corrective actions
• Lead laboratory investigations, collaborating with QA to ensure successful closure.
• Participate in tier meeting for manufacturing updates on incoming raw materials/in-process samples and final API
• Ensure a safe work environment by enforcing EHS standards, procedures, and policies

Requirements:

• Bachelors in biology, biochemistry and chemistry or related science degree
• Minimum 1-3 years of experience in pharma manufacturing
• Able to commit to 12 hour rotating day/night shift

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

• Perform specimen reception, preparation and packing of specimens
• Carry out specimen analysis, operate, maintain and troubleshoot the analysers
• Assist with telephone reception duties and ensure patients’ bills are accurate and correct
• Adhere to department’s standard operating procedures and safety requirements
Job Requirements:
• Diploma in relevant field or equivalent
• Relevant working experiences preferred
• To perform 3 rotating shifts - morning, afternoon and night shifts

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Days: Monday to Friday

Working Hours: 8:00am to 5:00pm

Salary: $2,800 – $3,000 + Allowances

Other benefits: Incentive, AL, Yearly increment, Yearly bonus etc.

Address: Gul Cres, Singapore (Gul Circle)

Company background:

A leading Singapore-based Agrochemicals (Pesticide & Fertilizer) Manufacturing & Trading Company.

Job Scope:

• Testing of different materials purchased by company for production of pesticide & their packing as per set specifications.
• Documentation of testing and their findings in according to ISO system and reporting of results to supervisor/ seniorResults shall be traceable to raw data
  All results shall be recorded in print format as well as Soft files
  
• Calibration of lab equipment's on periodic basis and maintain records of such activitiesMaintain Internal calibration record for HPLC, GC, UV, pH Meter etc.
  Train new staff on calibration of different equipment
  
• Record of stock of glassware, chemical, solvent, reference standard and other relevant consumables for smooth operation of laboratory activitiesEnsure all stocks are updated on last working day of every month
  Generate report and discuss for requirements to keep minimum inventory for different materials including chemicals, glassware, reference standards
  
• Co-ordination with production/ warehouse for smooth operation at production floorEnsure activates in lab shall be as per work allocation based on WOSU
  Ensure reports are shared with production promptly
  
• Inform any anomalies to production supervisor/ senior for immediate corrective action
• Ensure all test methods/standards used in lab are validated or supported by some valid reference, if any deviations observed make a not and take corrective action and ensure such deviations do not repeat in future
• Report deviation to superior and take corrective action as per discussion, make record of deviations in NCR and record Corrective actions in CAR forms
• Use only reference standard with traceability to A- Standards and maintain a minimum quantity of reference standard
• Testing of technical material to create secondary standard and maintain record of such activity
• Ensure all secondary standards are traceable to A-Standards
  Ensure all A-Standards should have COA through out there shelf life, maintain record of A-Standard consumption
• Co-ordinate with outside labs for smooth functioning of production and day to day operations as per requirement
• Training of new staff and help them familiarize with company policies and procedures
• Identify short comings or training need of new staff from day to day work practice
• Communicate training needs with Manager/ Senior
• Decide on training schedule and source of training internal or external with Manager/ Senior
• Report your daily work and problems faced, to your supervisor/ senior for quick and long term solution
• Operation of WWT plant and testing of waste water samples as and when requirement arise

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Assists in team efforts to allocate sufficient resources for laboratory infrastructure needs.
• Contributes to the management of laboratory equipment and IT systems in the QC lab, ensuring business continuity, data system maintenance, and compliance with equipment maintenance and calibration requirements.
• Participates in method technology transfers and the introduction of new laboratory equipment to ensure technological updates in the QC lab.
• Engages in long-term planning for the QC lab to secure infrastructure needs and ensure a Data Integrity plan is in place for business and laboratory compliance.
• Authors or reviews method transfer/qualification and equipment qualification documentation to ensure compliance with corporate, site, or regulatory standards.
• Provides support and ensures the timely escalation and resolution of laboratory events or related quality actions.
• Serves as a QC SME and assists in preparation for and participation in internal/external audits, ensuring successful audit outcomes.
• Participates in EHS, Business Compliance, GMP, and other compliance-related activities as applicable. Leads or supports CI initiatives to enhance laboratory performance metrics.
• Performs any additional tasks as assigned by the Supervisor.

Requirements:

• Bachelors in biochemistry and chemistry or related science degree
• Minimum 1-3 years of experience in pharma manufacturing

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities

Must Commit Tues – Sat (Due to Global time differences)

8 am to 5 pm

· Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices

· Ensure all test results provided for clinicians are accurate and reliable

· Maintain stock of laboratory supplies

· Perform housekeeping in laboratory

· Perform routine testing on laboratory instruments

· Process laboratory specimens for test and storage

· Transport specimens to and from laboratory for processing

· Perform other functions as delegated by supervisor and/or lead laboratory

Job requirements

· Degree with relevant internship experience

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Salary: up to $3800

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Woodlands

Job Description:

• Product & Process Development for aquaculture by following the Product Innovation Process (PIP)

• Collaboration with researchers in academic institutions and close interaction with customers will be part of the work

• Publication of scientific and technical articles in database

• Participate in customer trials and analysis and develop data to support the sales and technical teams

• Coordinate with the research teams across locations on projects

• Develop experimental protocols, methods of analysis and standard operating procedures (SOP) for aquaculture-related topics

• Perform routine test including chemistry and biochemical assays, microbiological works in BSC etc. in accordance with the SOPs for customers’ requests and projects, interpret experimental data and deliver the analytical reports on time.

• Undertake to troubleshoot problems relating to the experiments and lab equipment

• Work along with the sales and technical team on customer trials, trainings and product promotion activities

• Prepare PIP and R&D updates, and publish internal publications, source documents and review papers on a timely basis

• Studies in coordination with regulatory, quality and production teams on new product development, scale-up and registration process

• Carry out literature search and identify appropriate methods and approaches for research

• Maintain and operate the lab equipment effectively and handle the lab equipment's troubleshooting and basic repair independently such as HPLC, GC-MS, GC-FID

• Execution of general laboratory activities: managing lab inventory, sample management and waste disposal, housekeeping, and other assigned duties

• Maintain accurate and up to date records of all research activities in laboratory note books and other forms as required.

• Protect all confidential information such as formulations, trade secrets and other commercially sensitive information.

• Carry out research activities with high scientific and personal integrity on the foundation of good scientific and laboratory practices.

• Conduct all research activities with strict adherence to the health and safety policies of the company.

Job Requirements: Min Diploma/Degree in Life Sciences or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Description:

• Responsible for the timely completion and data vertification of all testing of raw material, intermediates, in process control samples and final product
• Maintain up to date, complete and precise records of all tests performed
• Ensure that all test equipment is used and maintained properly in GMP environment
• Act as an SME for simple to complex instruments and techniques where needed
• Understands, implements and maintains cGMP and 6S concept
• Effectively perform a multitude of Laboratory techniques
• Trains new analysts
• Responsible for ownership of Lab investigations

Requirements:

• Min Degree in chemistry / chemical engineering /science discipline
• Min 2-3 years of HPLC / GC experience

Salary range: Up to $4K

Fixed allowance: Up to $850

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

QA Lab Technician (Food manufacturer, 5 days office hours, Training provided, up to 2.5K)

Job Scope:

1. Monitor and maintain GMP, HACCP, ISO 9001/22000 standards in production.
2. Conduct QC checks, testing, and food safety evaluations.
3. Manage QA hold activities, sample retention, and lab operations.
4. Perform calibration, complaint evaluations, and maintain 5S standards.
5. Support production operations with incoming inspections and CCP monitoring.

Requirements:

1. Diploma in Food Science, Biotechnology, or related field; Training provided
2. Proficient in Microsoft Office and good communication skills.

Salary: up to $2400 + 400 allowance

Duration: 1 year contract

Working Days & Hours: five day week. 2 weeks of Morning followed by 1 week of afternoon

Location: Tuas (islandwide company pickup)

Job Description:

• To ensure timely testing of Environmental and Personnel Monitoring, Stability, Utilities, Components, Raw Materials and finished products samples, and timely records review as per GMP requirements

• To assist in investigation on laboratory equipment failure, excursions, Out of Specifications and any other Non-Conformance Investigation

• To perform laboratory data trending and escalate any adverse trends accordingly

• Ensure general laboratory cleanliness and to perform and maintain excellent laboratory housekeeping

• To prepare, support and front internal or external audits in shaping a successful audit outcome

• Ensure no critical observation from HA audit

• Any other duties assigned

Job Requirements: Min Diploma in Microbiology / Sciences or similar w min relevant microbiology internship experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Description:

• Testing of raw material, in-process control samples and final product
• Implement and maintain cGMP
• Effectively perform various laboratory techniques
• Ensure all equipment is used and maintained in GMP environment

Requirements:

• Min Diploma in any science related courses or above
• Experience in HPLC / GC etc
• Familiar with GMP / GLP environment
• Able to start immediate or within short notice period

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong

CEI Registration No.: R2095121

Email: [email protected]

Whatsapp: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Description:

• Responsible for the timely completion and data vertification of all testing of raw material, intermediates, in process control samples and final product
• Maintain up to date, complete and precise records of all tests performed
• Ensure that all test equipment is used and maintained properly in GMP environment
• Act as an SME for simple to complex instruments and techniques where needed
• Understands, implements and maintains cGMP and 6S concept
• Effectively perform a multitude of Laboratory techniques
• Trains new analysts
• Responsible for ownership of Lab investigations

Requirements:

• Min Degree in chemistry / chemical engineering /science discipline
• Min 2-3 years of HPLC / GC experience
• Able to commit 12 hours rotating shift (Day and Night shift)

Salary range: Up to $4K

Fixed allowance: Up to $850

+ Variable shift allowance

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Product Application Laboratory Leader

• Working hours : 9 am–5:45 pm
• Working Days: Mon - Fri
• Working location: Gul Circle
• Salary: $9000 - $10,000

DEPARTMENT : PRODUCT APPLICATION LAB
REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: Minimum 10 Years of experience in Semiconductor Wafer Processing industries

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Scope:

• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.
• Perfume compounding and material selection as per formulation.
• Updating compounding information
• Ensuring clean tools are used for weighing.
• Preparation for evaluations.
• Maintaining End-to-End service of material management.
• Supporting the shipping of compounded materials with complete shipping documents.

Requirements:

• Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.
• Minimum of 1 year of relevant working experience in a chemistry laboratory environment (preferred).
• Knowledge of "good laboratory practices" quality guidelines and regulations (cGMP).
• Independence, self-motivation, and adaptability in a multifaceted environment.
• Excellent written and oral communication skills.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.