Gifted & Talented Education Group

We are expanding and looking for motivated individual to join our team.

Customer Service Executive / Manager

(Full Time and Part Time positions available)

Requirements

· All disciplines of study, min ”O” level or equivalent

· Minimum 2 years’ experience in customer service and admin duties

· Team worker with approachable and friendly personality

Job Scope:

· Front desk service and customer management

· Handle calls, emails and walk in enquiries

· Customer service and sales related matters

· Any other projects as assigned

Working Hours:

Off days: Two weekdays off

Weekend availability

Remuneration Package :

· Remuneration will commensurate with experience

· Career path which leads to centre manager

Please submit your resume stating your current and expected salary.

Only shortlisted candidates will be notified.

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

• Review wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Fleet Personnel, and executive management
• Work collaboratively with Director, Fleet Personnel in developing and administering budget, forecast expenditures and funding requirements and updates executive management accordingly
• Monitor crew operating budget, provide relevant commentaries where required, and keeps Director, Fleet Personnel advised on developments for necessary action;
• Monitor department expenses, submit monthly variance reporting to Director; ensuring that all reporting employees adhere to company policies and procedures
• Assist Director, Fleet Personnel in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in financial reporting
• Liaise under guidance for Director, with external parties for efficient crewing of vessels (including crewing partners, travel-system, and agency providers as well as other relevant parties)
• Assist in the development of key marine HR (Human Resources) initiatives under the guidance of Director, Fleet Personnel as required
• Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.

Management Reporting:

• Participate in weekly operations leadership meetings and on cross functional teams (I.e., Commercial etc.) as required
• Oversee together with the Director, the development, and update of Crew Management performance reports; these includes defining Key Performance Areas to meet company goals and objectives
• Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way
• Ensure that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members
• Understand the Health, Safety Environmental Protection and Quality Policy and the responsibilities under the Environmental Management System (EMS)
• Report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines

Medical Repatriation and Claims manage:

• Define and design processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims
• Provide guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs
• Propose policy changes where required

Communications and Reporting:

• Provide guidance and direction to the Senior Fleet Personnel Assistant in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program
• Liaise with different manning agents located in various countries regarding different crewing related matters, as required by the Director, Fleet Management.
• Work with the Director, enabling successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently
• Provide support to the Director, Fleet Management in development of regional seafarer Forums and leadership conferences as required

Project Management and System Support:

• Provide Fleet Personnel project management support as required
• Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like
• Perform other duties as assigned including working in other functional areas to cover absences
• Requirements
• Minimum five years progressive working experience either as crewing manager in a ship management company or in Human Resources, particularly in a Generalist role.
• Ability to deliver top quartile results in a hectic and demanding environment
• Proficiency with Microsoft Office Suite (including Outlook, Word, and Excel) with advance Excel skills
• Attention to detail and a proven track-record in producing accurate, quality work
• Strong verbal and written communication skills
• Must exercise judgement and maintain consistency
• Experience working with container ships engaged in international trading
• CHRP an asset
• Appropriate years of seagoing experience either as Master Mariner or Chief Officer rank
• Excellent presentation skills
• Regular international travel, may occur on short notice
• Able to work under pressure in a fast-paced environment
• Must be sufficiently mobile to join ad-hoc meetings
• Must carry a mobile device outside of office hours and check in regularly
• Must maintain a home internet connection for work outside of office Hours.

Job Summary:

C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on Sustainability.

Amongst its many Business Lines, some are self-delivered, including the full sleuth of Sustainability Services, which are key to differentiating C&W Services as one of the few Facilities Management Companies who is an Energy Services Company (ESCO) too.

The successful individual describes to be a dynamic individual with the ability to work independently, as a leader, as part of a team. The ideal candidate has to possess strong technical competency and experience, and the ability to articulate the problem and the solution, and be able to produce high quality results under tight time constraints and will contribute towards

• Serving existing customers, to ensure business renewal (maintain and sustain).
• Soliciting new customers and business (grow).
• Growing a Business built on Sustainability and Wellness.

What you will be doing:

• Articulate the suite of services / offerings professionally to existing and potential customers and working alongside senior management executives
• Working with subject matter experts on solutioning and costing and putting together Bid Solutions and tender management process
• Working with Compliance, Legal and Finance Teams on the commercial aspects.
• Customer Account Development and Management
• Pitch convincingly the benefits of the company’s capabilities.
• Develop new opportunities by way of new business streams and new segments.
• Communicate with customers of all levels to articulate the problems and solutions, and opportunities; and concurrently build customer confidence and rapport to secure continued recurring and new business opportunities and ensure consistent branding and positioning.
• Facilitate and manage flow of information amongst all stakeholders / parties (internal and external).
• Perform other related duties as required or requested

You are:

• Minimally Bachelor's degree in engineering or any other relevant discipline
• Minimally 8 years of experiences in product/ services in energy sustainability
• Has good knowledge in various Building Management System
• Excellent in communication as you will be required to work closely with clients of all levels to articulate the problems and solutions, and opportunities

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Minimum 2 years of relevant experience

· Strong communication skills

· Excellent customer service skills

· Positive and "CAN DO" attitude

· Possess leadership qualities

· Maintain high level of customer service standards

Strong potential with right attributes

Able to work shift work, public holiday and weekend

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities:

• Business Development: Identify new market opportunities and drive initiatives to expand Locker & Lock®’s presence. Develop growth strategies aligned with company objectives, build partnerships, and secure new business opportunities.
• Client Relationship Management: Act as a primary point of contact for clients, understanding their unique storage requirements and providing tailored solutions to enhance satisfaction and long-term partnerships.
• Project Management: Lead the planning, execution, and delivery of storage solution projects. Coordinate resources, manage timelines, and ensure projects are completed within budget and to high standards.
• Cross-functional Collaboration: Work closely with internal teams, including engineering, sales, and marketing, to ensure alignment and achieve project goals.
• Reporting and Analysis: Track project progress, prepare reports, and analyze outcomes to assess project success and refine future strategies.

Requirements :

• Bachelor’s degree in business, Project Management, or a related field.
• Proven experience in business development or project management, ideally in a B2B or technology-related field.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills.
• Strong analytical skills to assess project performance and market trends.

Job Description & Requirements

• Manage team of engineers and supervisors to oversee daily tunneling activity
• Review and set TBM parameters
• Review geotechnical data and plan ahead tunneling works to ensure smooth tunnel progress
• Review and carry out procurement based on recource requirement
• Attend daily and other ad-hoc meetings with client to update on tunnel progress
• Review and prepare method statements for submission to client
• Ensure job safety analysis and site safety compliance

Requirement

• Degree in Civil engineering or equivalent
• More than 8 years hands on site experience in TBM for tunneling works, preferred with previous experience in handling Singapore MRT projects and large diameter TBM projects.
• Able to do shift work
• Independent and self-motivated

­­­­­­­­­­­­­­­­­­­­­­­Job Purpose

The Team Manager (HQ) is pivotal in ensuring the strata-titled property's smooth operation and financial health. This role demands proactive leadership in managing daily operations, strategic planning, and delivering business results that enhance property value and owner satisfaction.

Key Responsibilities

· Leadership and Team Management: Lead and develop a high-performing property management team, setting clear objectives that align with business goals. Foster a collaborative environment that encourages innovation and efficiency.

· Operations Management: Ensure operational excellence across all aspects of property management, including maintenance, security, and vendor contracts. Drive initiatives that enhance property functionality and resident satisfaction.

· Financial Management and Business Results: Develop and rigorously manage the property’s budget, optimising costs, and maximising financial performance. Deliver financial targets, report on financial outcomes, and adjust strategies to meet financial goals.

· Stakeholders Relations: Build strong relationships with stakeholders, enhancing community engagement and addressing issues that impact satisfaction and retention. Ensure high service standards are maintained, directly influencing stakeholders' reviews and reputation management.

· Compliance and Regulatory Adherence: Ensure all property activities comply with relevant laws and regulations, mitigating risks and avoiding potential liabilities. Maintain readiness for audits and ensure compliance with all documentation practices.

· Strategic Planning and Execution: Work with the MCST council to develop long-term strategies that improve property valuation and operational efficiency. Lead sustainability initiatives to position the property as eco-friendly and cost-efficient.

· Meeting Coordination: Organize and facilitate the Annual General Meeting (AGM) and monthly council meetings. Prepare agendas, reports, and minutes for meetings, ensuring timely distribution and follow-up on action items.

Ad hoc duties may be required on an as-needed basis.

Specific Job Requirements

· Lead a Property Management Team in HQ, managing multiple projects.

· Responsible to the Sub-Division Head for the business results of the team.

· Undertake continued development of the team in accordance with the approved business success plan.

· Source business for the company/division generally by client contact, networking with other departments, and general promotion of XC services.

· Undertake training and development of the people within the Team and promote an ongoing career path.

· Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.

· Liaise with existing building owners on property management performance, including the use of tenant and client surveys.

Required Qualifications

· Education: Bachelor’s degree in Property Management, Real Estate, Business Administration, or related field.

· Certification: Relevant certifications from institutions like SISV, BCA, or equivalent.

· Experience: Experience in property management, particularly in strata-living contexts. Minimum six (6) – eight (8) years of experience with demonstrable success in a leadership role.

Computer Literacy: Proficiency in property management software and office productivity tools.

You may apply to below link,

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

ERP Application Support Manager

Location: Singapore

Department: ERP Application Support

Job Type: Permanent

Compensation: Base x 12 + VB + PB

Job Summary:

The Support Manager will lead the support team, ensuring efficient operation and support to customers. The role involves managing system maintenance, troubleshooting issues, and collaborating with various teams. A minimum of 5 years of ERP support experience, SAP B1 preferred.

Key Responsibilities:

• Manage the support team and ensure timely issue resolution
• Serve as the main point of contact
• Collaborate with cross-functional teams to troubleshoot and resolve issues
• Oversee system upgrades, patches, and performance monitoring
• Develop support processes and provide user training to enhance system adoption
• Ensure compliance with service level agreements (SLAs) and monitor system performance

Key Skills & Competencies:

• Strong knowledge of ERP, SAP B1 preferred
• Excellent troubleshooting, leadership, and communication skills
• Ability to manage multiple priorities and deliver under pressure
• Process-oriented with attention to detail and a focus on system improvements

Qualifications:

• Minimum Diploma or Bachelor’s degree in IT, Business Administration, or related field
• Minimum 5 years of ERP support experience, with at least 2 years in a managerial role
• SAP B1 preferred

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Project Executive / Manager ( 6 Months contract , renewable)

Working Day: 6 days
Working Hours: Monday - Saturday 8am - 5pm
Location: Woodland
Salary: $3000- $4500 ( Depend of experience)

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead new business opportunities in right store opportunities in white space retail environments. You use your deep understanding of our categories and brands to sell to new customers and to expand current customers’ portfolios. In this role, you develop promotional pricing structures to fit with customer needs.

How you will contribute

You will:

• Responsible for developing and successfully implementing the commercial plan strengthen and expand Mondelēz International’s position with and assigned customer by preparing, negotiating and executing the business plans
• Responsible for the coordination between the customer and Mondelēz International internal functions
• Accountable for maintaining and developing strategic growth plans for customers with a focus on portfolio management, listings, distribution and effective promotion and visibility
• Build and develop strong category partnerships
• Manage pricing within the Gross to Net Framework, Assortment management, Forecast accuracy in conjunction with supply chain function
• Together with cross functional colleagues evaluate, plan & execute appropriate promotional and in store visibility
• Monitor, analyze and report on market developments and competitor developments

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Retail account management Demonstrating credibility with senior stakeholders
• Delivering superior results in different markets with varying degrees of maturity
• Category management
• Communicating effectively
• Negotiation
• Maintaining and building effective relationships
• Presenting to all levels of an organization
• Budgeting and forecasting

Our client is from Construction industry. Due to their current expansion plan, they are looking for a HSE Manager to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Provide guidance to management on Environmental, Health, and Safety (EHS) regulations and legal requirements.
• Ensure compliance with statutory requirements such as the WSH Act and Regulations.
• Assess and enhance the company's safety performance through continuous improvement measures.
• Review safety resources and recommend improvements to meet EHS standards.
• Coordinate monthly safety site inspections with senior management and project teams.
• All other adhoc duties as assigned.

Requirements

• Min Degree in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
  
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
  
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
  
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
  
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.
  

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.
  

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
  

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

Job Descriptions

• Host / Hostess (cashier / POS / reception)
• Maintaining of dining area and work station cleanliness.
• Follow recipes and presentation specifications.
• Grilling food for customer
• In charge of outlet's daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company's product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Job Requirements

• Willing to learn how to grill meat
• Must be able to converse well in English
• Candidates with experience preferred

Benefits

• Paid Annual Leave Per Year : seven (7) Days
• Paid Outpatient Sick Leave Per Year : up to fourteen (14) days
• Other Medical Benefit : up to $300 per year（listed by MOM)
• Other Salary–Related Components : monthly sales incentive (subject to individual and outlet sales performance)
• Year end bonus( CNY Bonus)
• Staff meal
• Team lunch/dinner
• T&C Apply

Working Hours

• 5 days work week
• 2pm to 12am
• More than 45 hrs OT paid

Job Summary

• We are seeking IT Project Manager to work on AI/ML projects, who will be responsible for managing the end-to-end delivery of AI and machine learning initiatives for AML models.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field;
• 5+ years of experience in project management, with at least 2-3 years focused on managing AI/ML projects in a financial services or technology environment;
• Proven track record of managing end-to-end delivery of complex IT projects, particularly AI/ML, automation, or data-driven initiatives;
• Strong understanding of AI/ML technologies, including machine learning models, algorithms, and data analytics;
• Experience with Agile methodologies (Scrum, Kanban, etc.) and project management tools (e.g., JIRA, Trello, MS Project);
• Familiarity with data infrastructure, cloud computing, and AI/ML platforms such as AWS, Azure, Google Cloud, or on-premise solution;
• Strong analytical and problem-solving skills to address challenges and risks proactively;
• Good verbal and written communication skills.

Desired Skill-set

• Certification in Project Management (PMP, PRINCE2) or Agile (Scrum Master, Scrum Product Owner);
• Knowledge of regulatory compliance requirements and data privacy standards (GDPR, PSD2, etc.) in the context of AI/ML solutions in banking;

Responsibilities

• Oversee and manage the design, development, and deployment of AI/ML models, algorithms, and data pipelines;
• Engage with business units to understand AI/ML project requirements and translate them into actionable project plans;
• Lead cross-functional teams, including data scientists, engineers, business analysts, and subject matter experts;
• Ensure adherence to project timelines, budgets, and quality standards;
• Conduct regular status meetings and updates with stakeholders, including senior leadership;
• Ensure thorough testing and validation of AI/ML solutions to meet quality and security standards;
• Ensure the integration of AI/ML solutions into existing IT infrastructure and banking systems;
• Stay updated with industry trends and innovations in AI/ML to guide the bank’s technology strategy;
• Drive the adoption of best practices in project management and AI/ML development methodologies;
• Prepare and present detailed reports, project updates, and business cases for senior management.

PURPOSE AND SCOPE

Responsible and support project development activities for projects of Project Management Office, Singapore and Southeast Asia.

KEY ROLES AND RESPONSIBILITIES

• Responsible and support in project development activities including pre-feasibility/ feasibility studies, technical due diligence, cost estimation, site survey, technical proposal to customer, project / EPC scoping strategy, vendor selection and review, determine LCOE, budgetary quotation review and clarifications, and all related technical support and solutions etc.
• Wind projects development to enable identification, site exclusivity, development, consent, construction and operation of onshore and offshore assets
• Working with the technical teams and commercial team to provide inputs on the FEED activities, as well as contracts negotiation to mitigate risks
• Project costing, scheduling and manage the relevant stakeholders both internally and externally
• Manage the tender process and tender assessment for EPC contractors, surveys and studies
• Participate in review on inter-disciplines design/ engineering/ constructability to consider safety, quality, performance, reliability, flexibility of operation with optimal project and life cycle cost.
• Evaluation of new technology and innovation solutions via strong engineering first principles and fundamentals
• Participate in and review of HAZOP, QRA, EIA studies.
• Familiar with energy resource simulation and and optimisation tools.
• Ensure all activities carried out are in full compliance to all regulatory and authority requirement.
• All value engineering and strategic plan developed shall ensure Capex remain competitive, sustainable and meets company business and operational needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in engineering, project management discipline or equivalent
• At least 10 years of experience in energy business and/or renewables related project development
• Experience within project/ development management environment, in renewables business, ideally on Wind projects development and execution.
• Experience in renewable energy, energy & utilities, and process plant projects are preferred.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Demonstrate critical thinking skill, positive attitude, teamwork, analytical, communication skill, leadership skill.
• Can work independently with minimum supervision.
• Liaise and maintain good working relationship with stakeholders.
• Interest in the renewable energy industry and working in a growing team

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Summary:

This role is part of the GM Resilience program, focused on standardizing and enhancing automation for Equity Derivatives trade processing in China, with future extensions to other APAC locations. The candidate will drive systems implementation, stock migration, and governance, ensuring robust operational processing models and technical transformations for Equity Derivatives.

Responsibilities:

• Gather requirements and prepare high-level functional specifications.
• Develop and manage project plans, delivery coordination, and governance.
• Coordinate with IT teams, front office, operations, and finance stakeholders for onboarding and capacity planning.
• Oversee test management for the front-to-finance chain.
• Manage stakeholder relationships, run program governance, and organize operational and working committees.

Requirements:

• Strong understanding of transversal architecture in a Capital Markets context.
• Basic technical analysis skills for systems interfacing, gap identification, and resolution proposals.
• Knowledge of the Trade lifecycle and Equity Derivative products.
• Experience working in matrix organizations and with stakeholders across geographies.
• Proven ability to manage projects with CXO-level stakeholders as sponsors.

Qualifications:

• Minimum of 5 years of experience in Business Analysis or Project Management.
• Exposure to Equity Derivatives trade processing systems implementation.
• Experience in front-to-back project implementation, including referential, trade booking, settlement, regulatory reporting, accounting, and group reporting chains.
• Bachelor’s degree or equivalent (minimum 3 years).
• Analytical ability.
• Critical thinking and proactivity.
• Ability to develop and adapt processes.
• Attention to detail and rigor.
• Strong communication and stakeholder management skills.