At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Job Purpose:

This role supports in the acquisition/retention of users of Freestyle Libre (people with diabetes and HCP) through driving content creation, platform development and analytics blueprint from strategy, data, insights, resources, and execution of CRM programs/campaigns that will enable achievement of ADC’s growth ambitions.

Accountability:

• Achieve APAC sales, margin, and market share target.
• Brand custodianship of Abbott Diabetes Care brands.

Lead content and retention strategies and executions:

Work closely with APAC key stakeholders on content creation, retention strategies, campaigns, measurement, and solutions as well as prioritization of budgetary allocations within APAC and the respective affiliates.

Content and platform:

• Partner with APAC HCP/Consumer marketing leads to identify key strategies/areas of focus on content strategy development and implementations, lead overall content creation and delivery.
• Maintain existing platform and develop new innovative channel strategy to achieve customer reach and effectiveness.
• Drive changes in content and channel models to align with real world analysis.
• Develop APAC retention content/program strategy and launch including platform building, optimization testing, testing schemes (test v. control, A/B testing), and reporting and impact as well as its broader impact on overall business.

Reach and Effectiveness:

• Actively design and explore new data points (both internal/external data) and platform to further drive customer reach/scale.
• Leverage appropriate dashboards and analytical calculations to drive performance marketing that demonstrate country-specific customer lifecycles and loyalty.
• Help improve ROI of marketing spend by optimizing marketing plans and channel strategies through analysis of past and retention campaigns.
• Work with LibreView Data Systems (global) and Privacy and BTS to enable deduped FSLL data feed into each country’s database, utilizing this data as the Single Source of Truth to optimize customer retention.
• Highlight and prioritize areas for enhancements within the available marketing analytics ecosystem, including building the case for improved data collection, storage, and transformation.
• Provide strategic input to BTS, commercial and marketing counterparts on systems integrations needs.

Drive insights and analytics to fuel next level growth:

• Enable continuous improvement in patient onboarding experiences to achieve acquisition and retention initiatives, which include identifying customer signature moment, patient experience research, segmentation, journey roadmap analysis, etc.
• Define/refine multiple digital CRM channels to ensure customer database is segmented effectively to maximize the customer lifecycle value for targeted marketing activities, and includes establishing clear customer segmentation, KPI, sensor usage behaviors, etc.
• Identify key insights/activities to be initiated within the onboarding/retention journey, consistently evaluates HCP/patient insights, user experience analysis and business performance to drive better results in new patient acquisition and retention.

Ensure all business activities comply with the relevant Acts, legal demands, safety, and ethical standards. Review complaints and suggestions relating to assigned products.

Establish a productive work environment by creating trust and respect within the APAC region. Develop an atmosphere of confidence and strength and create opportunities to recognize and reward outstanding individual and team performance.

Requirements

• Post-graduate or tertiary qualifications for Marketing or Business Management, Digital Marketing, Data analytics and platform development from a reputable university
• Or tertiary qualifications with significant digital experience gained from a reputable consumer or B2B brand, or a digital agency or technology development company.
• Ideally working with Salesforce.com, Marketing Cloud or Adobe
• Experience in Medical Devices industry and/or working across Asian markets with proficiency in one or more Asian languages being advantageous
• 12-15years of content/retention/data management and analytics / project management experience gained at a country, regional or global level, in a fast-paced and competitive market setting.
• Strong content creation management and delivery for both HCP/Customer approach model, inclusive of proven experience in developing and delivering CRM strategies for a business, resulting in an increase in customer value and revenue.
• Develop Customer and HCP Journey Mapping analyzing touchpoints, using the end-to-end process from brief to execution and performance analysis to maximize loyalty and retention opportunities.
• Proven experience in leading a CRM campaign leveraging retention platform (i.e. SFMC or any new channel, tools) from its conceptualization to its successful completion, creating high quality reports and documentation for both internal and external audiences to further enhance CRM efforts.
• Experience in budget development and the establishment of procedures for the purpose of monitoring progress against the business plans and objectives and ensuring the best application of finances and other resources.
• Verbal and written communication skills are essential for this position where effective execution of cross-functional collaboration is highly dependent on the clarity of communication.
• Ability to inspire trust in others and build positive internal and external relationships, bringing people along with a unified vision and towards a common goal.
• Analytical skills, ability and keen interest conducting analysis of data and deriving insights
• Technical digital competency, knowledge and experience required include:
• Data strategy experience across 1st, 2nd, and 3rd party data
• Knowledge of buyer behavior, path to purchase or decision science models
• Experienced user of Google Analytics, Adobe Analytics, Excel, other Power BI tools
• Ability to formulate and analyze data using Excel and SQL, as well as mobile, cloud and app user analytics.
• Knowledge of key digital analytics (Lifetime value, MAU, DAU, retention or life-cycle segmentation, attribution)

Job Description:

We are seeking an experienced SAP Energy Data Management (EDM) Consultant with a strong background in the Power Generation, Transmission, and Distribution sector, both within and outside India. The ideal candidate will have hands-on experience in managing energy data, configuring SAP systems, and working with smart metering in a deregulated environment. You will be responsible for end-to-end implementation, configuration, and integration of SAP EDM systems, supporting commercial customers, and optimizing energy management processes.

Key Responsibilities:

· Lead and participate in 2 to 3 end-to-end SAP EDM implementations for power generation, transmission, and distribution companies.

· Design and implement EDM solutions for commercial customers, including basic and smart metering in deregulated environments.

· Expertise in EDM Data Model, Device Management, and Technical Master Data creation.

· Configure and manage energy data and device categories, including meter reading validations and profile type configurations.

· Implement and configure EDM Master Data profiles, interval length, data storage types, validity periods, and measurement units for energy data capture.

· Manage special energy meters (SEM) and interval-related energy data processing.

· Oversee real-time pricing and settlement based on load shapes and energy consumption patterns.

· Maintain and monitor EDM repositories, ensuring accurate management of energy and energy-related data, particularly in equidistant time intervals.

· Conduct energy consumption forecasting and settlement of energy quantities across utility networks.

· Perform system maintenance activities, including monitoring, health checks, error analysis, and business KPI/trending analysis.

Qualifications:

· Minimum 5 years of experience in SAP Energy Data Management (EDM) and utilities industry.

· Strong expertise in EDM Data Model, Device Management, and Technical Master Data creation.

· In-depth knowledge of smart metering, real-time pricing, and settlement processes.

· Experience in integration testing and configuring profile types, meter reading validations, and device categories.

· Familiarity with forecasting energy consumption and settlement of energy quantities in utility networks.

· Excellent troubleshooting skills with experience in regular system maintenance, error, and log analysis.

· Ability to work in a collaborative team environment and deliver high-quality solutions.

Preferred Skills:

· SAP Utilities (IS-U) certification or relevant domain certifications.

· Experience with deregulated energy markets and commercial customer management.

· Prior exposure to global implementation projects in Power Generation, Transmission, and Distribution sectors.

Position Summary:

We are seeking an experienced HR Lead with a strong background in South Asia e-commerce, expertise in managing a large local delivery workforce, and proficiency in one of the local languages. The ideal candidate will be a strategic thinker with hands-on experience in HR practices, tailored to the unique challenges and opportunities of the South Asia region, especially in Pakistan, Bangladesh, Nepal, Sri Lanka and etc.

Key Responsibilities:

Strategic HR Planning:

• Collaborate with BU business leaders to develop and implement HR strategies that align with organizational goals and address the specific needs of the South Asia market.
• Provide insights on regional labor market trends, workforce challenges, and best practices to inform strategic decisions.

Regional and Cultural Expertise:

• Ensure compliance with South Asia’s labor laws, regulations, and cultural considerations.
• Serve as the HR point of contact for the South Asia region, addressing specific regional HR issues and initiatives.
• Leverage proficiency in one of the local languages to effectively communicate and engage with the local workforce.

Workforce Management:

• Oversee HR aspects of managing a large local delivery workforce, including recruitment, onboarding, training, performance management, and employee relations.
• Implement scalable solutions for workforce planning and management to ensure efficient delivery operations.

Talent Acquisition and Retention:

• Partner with recruitment teams to attract, hire, and retain delivery personnel and other critical roles within the e-commerce operations.
• Develop and implement retention strategies to minimize turnover and enhance employee satisfaction.

Employee Engagement and Relations:

• Foster a positive work environment and strong employee engagement through effective communication, recognition programs, and conflict resolution.
• Address employee relations issues promptly and fairly, ensuring consistency in policy application.
• Utilize local language skills to bridge communication gaps and enhance employee relations.

Performance Management:

• Drive the performance management process, including goal setting, performance appraisals, and development planning.
• Support managers in identifying performance gaps and implementing corrective actions.

Operational HR Support:

• Ensure smooth HR operations, including payroll, benefits administration, and employee data management.
• Utilize HR metrics to monitor and improve HR processes and outcomes.

Change Management:

• Lead change management efforts to support organizational growth and transformation.
• Communicate change initiatives effectively and support employees through transitions.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 7 years of working experience, with significant experience in the South Asia e-commerce sector and managing a large local delivery workforce.
• Good understanding of South Asia’s regulations, and cultural dynamics.
• Proficiency in one of the local languages (e.g., Urdu Hindi, Bengali, Tamil, etc.) is required.
• Proven ability to develop and implement HR strategies in a fast-paced, dynamic environment.
• Excellent interpersonal and communication skills.
• Strong organizational and project management abilities.

Preferred Skills:

• Experience in a multinational e-commerce organization.
• Strong problem-solving and decision-making skills.

Join Our Team as our Lead Kids Fitness Coach at our Tanglin Mall academy!
First Konnection, an authorized Education Recruitment Specialist, is partnering with a leading sports education centre to find passionate educators eager to work in kids' fitness.

If you have experience in parkour and fitness coaching for children, we want to hear from you!

About the Role
As our Lead Kids Fitness Coach, you will design and lead dynamic fitness classes aimed at children aged 4 to 12.

This role requires a passion for child development, physical fitness, and coaching in a fun and supportive environment.

You'll use custom-built obstacle courses and engaging fitness challenges to help kids build confidence and motor skills.

Work Hours

• Weekdays: 9:30 AM to 6:30 PM (with a 1-hour lunch break)
• Weekends: 9 AM to 6:30 PM
• Half-day work: 3:30 PM to 6:30 PM (for half-day shifts)
• 5½-day work week

Work Location: Tanglin Mall, Singapore

Key Skills & Requirements

• Parkour or fitness coaching for children.
• Experience leading kids' fitness classes.
• Strong communication and leadership skills.
• Ability to engage with children of different skill levels.
• First-aid certification is preferred.

Submit your application here or directly on MyCareersFuture.

Let’s shape the future together!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are seeking a Lead Platform Developer for our client , focusing on enhancing and customizing trading and risk management systems. This role is vital for supporting a dynamic energy trading environment and driving the company's growth.

Responsibilities:

• Gain a deep understanding of energy trading processes to effectively engage with users and stakeholders.
• Design and develop new features for credit and ETRM (Energy Trading and Risk Management) systems using Python, C#, SQL Server, and Azure.
• Build and maintain system components, including APIs, data loaders, reports, and business intelligence tools.
• Address technical challenges across Azure IaaS/PaaS, Databricks, and other modern tools.
• Improve integration, customization, and automated testing for vendor systems.
• Collaborate with internal and external teams to deliver system upgrades, new features, and bug fixes.
• Drive automation efforts, enhance end-to-end testing, and support continuous integration.
• Work within agile frameworks such as Scrum or Kanban, adapting to various delivery needs.
• Provide 3rd line production support for trading applications.

Qualifications:

• At least years of software development experience with advanced skills in Python or C#.
• Strong expertise in SQL, PowerShell, and cloud technologies, particularly Azure.
• Experience with modern data solutions, including Databricks, Data Lakehouse, and Azure Data Factory.
• Familiarity with big data concepts, data pipelines, and reporting tools like Power BI.
• Skilled in system integration, APIs (REST, GraphQL), and database optimization.
• Agile methodology experience (Scrum/Kanban) is preferred.
• Proven work experience in the energy trading, commodities trading, or corporate banking sector.

Responsibilities:

• Oversee the generation of motor insurance quotations using digital tools for Insurance Managers and External Partners, ensuring accuracy and compliance with company standards.
• Lead the management and follow-up on quotations within the designated portfolio, focusing on improving response times and enhancing customer satisfaction.
• Act as the primary liaison with insurance company underwriters regarding quotes and related inquiries.
• Collaborate closely with Insurance Managers to ensure proper documentation and successful closure of each deal, providing guidance and support as needed.
• Drive initiatives to enhance quotation and processing procedures through technology, actively participating in project development and implementation.
• Mentor and support the Operations Executive and other team members in daily operations and ad-hoc projects, fostering a collaborative and productive work environment.
• Perform additional tasks as assigned by superiors, contributing to the overall success of the team and the company.

Knowledge & Qualifications:

• High school diploma or equivalent;
• Possession of insurance qualification certificates in General Insurance (BCP, PGI, CGI) is a strong advantage.
• Experience in a leadership role or as a Senior Executive specializing in Clerical/Administrative Support or a related field is ideal.
• Preferably at least 2 years of relevant work experience, with a proven track record of managing projects and leading teams.

Skills:

• Strong analytical, communication, and time management skills, with the ability to prioritize tasks effectively.
• Detail-oriented with excellent documentation and organizational skills.
• Proactive with a positive attitude, capable of inspiring and leading a team.
• Strong problem-solving skills and the ability to make informed decisions under pressure.

Benefits:

• Be part of a rapidly growing company.
• Work with a high-achieving and enjoyable team.
• 5-day work week.
• Performance bonus.
• Annual leave starting at 14 days.
• Attendance allowance.
• Meals provided.

Who we are

At Open Government Products, we are an experimental tech team within the government, committed to improving society through technology. We’re passionate about solving complex problems, designing for public good, and building delightful digital experiences that have a lasting impact on society.

Our multidisciplinary team of engineers, designers, and product managers build products that make public services more intuitive, efficient, and impactful. We rapidly prototype, test, and launch solutions that address real societal challenges, bypassing bureaucracy to deliver change where it matters most.

Projects like Data.gov.sg, Parking.sg, FormSG, and Vaccine.gov.sg are just a few examples of how we've made a difference in the lives of citizens. You can learn more about our products on our website.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead or Principal Product Designer, you will play a pivotal role in shaping the design direction of critical government products, ensuring they are user-centred and strategically aligned with policy goals. You will spend about two-thirds of your time on hands-on design work, leading efforts for highly complex products or platforms, translating user insights into refined and intuitive experiences. The remainder of your time will focus on design strategy, mentorship, and leadership, depending on your career aspirations and the team's needs.

Your impact will extend across the organisation—whether it's simplifying disconnected services, elevating the design craft of your team, or driving organisational design standards that inspire change across multiple government agencies. You’ll use your expertise to solve ambiguous, open-ended problems and create innovative design systems that accelerate productivity and improve the public’s interaction with the government.

Who we're looking for

• Proven experience in product design: We value practical experience and a portfolio that demonstrates your ability to design impactful products and experiences. While specific degrees are less important, we seek candidates with more than 10 years of experience in digital product design.
• Excellence in craft with an eye for details: You possess an exceptional eye for detail and a keen sense of visual design. Your portfolio should highlight your past work and your ability to clearly articulate the reasoning behind your design decisions.
• Passion for user-centred design: You are deeply committed to designing with the user in mind. You bring hands-on experience with user research methodologies and have a strong understanding of mobile-first and responsive design principles.
• Proficiency with design tools: You are highly skilled in Figma and Adobe Creative Suite. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• Effective communication: You are adept at bridging the gap between users and engineers, incorporating feedback from non-technical stakeholders and communicating design details clearly to technical teams for seamless implementation.
• Proactive mindset: You are not content with the status quo and are eager to drive change. You take initiative to make things happen, particularly when it comes to pushing for improvements and innovation in government services.
• Commitment to public good: You are motivated by a desire to make a meaningful impact on society. As a public servant, you are willing to challenge political pressures and policies when they do not align with the best interests of the public.

Why work with us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

Who we are

Open Government Products is an experimental tech start-up team within the government that consists mainly of engineers, designers, and product managers who build technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. As an experimental team, we have redesigned our organisation to move quickly, fail fast, and scale what works to deliver the maximum public good within a larger bureaucracy. We think about how we run the organisation from first principles, keep a flat hierarchy to maximise ownership, and bypass bureaucracy to focus on delivery of good products through a good organisation. We work on real problems, build for the user, and push for change.

To learn more about us and the products we’ve built, visit: https://open.gov.sg

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead Content Designer at OGP, you are a fully proficient individual contributor who is also able to provide guidance to the content design team. You will play a key role in shaping how members of the public interact with government products and services. This role goes beyond crafting content; it involves advocating for a user-centred approach to content design, shaping how information is structured and understood, and enabling government officers to communicate clearly and effectively. You will lead a small but growing team, driving both operational excellence, and strategic content initiatives across the organisation, and the rest of the government.

This is a hybrid IC/management role – you will have some IC responsibilities, and will also manage two direct reports.

This is not a creative/graphic design role.

Responsibilities

• Lead the team: Lead and grow the content design team, ensuring workloads are balanced, and the team delivers high-quality content across multiple projects. Identify skill gaps, performance issues, and opportunities for improvement within the content design sphere.
• Define processes: Establish scalable content design processes and operational models to maximise the team’s impact.
• Advocate for content design: Champion content design not just as wordsmithing, but as an essential part of product design, including aspects like writing in plain language, information architecture, card sorting, and labelling.
• Enable and train: Build capability across OGP and partner agencies by training and enabling public officers to adopt content design principles, with a focus on simplicity and clarity in communication.
• Manage resources: Collaborate with design leadership to propose and implement a resource management model that ensures the team’s capacity meets growing demands, and maintains high-quality output. Proactively scope new work opportunities that elevate the quality of OGP products.
• Collaborate and co-create: Build working relationships across functions, government agencies, and external stakeholders to co-create solutions.
• Lead design initiatives: Lead end-to-end content design for large initiatives, balancing user needs, public policy goals, and technical constraints.

You'll need

• A passion for making government services more accessible and user-friendly through effective content design.
• A strong portfolio showcasing your content design work, and demonstrating your ability to create user-centred content.
• Experience building and managing a team of content designers, and growing careers.
• Hands-on experience designing and building high-quality products and experiences.
• A strong understanding of accessibility principles and guidelines.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional (and sometimes ambiguous) teams.
• Experience working in agile or iterative development environments.
• Proficiency with tools such as Figma, Slack, and Notion. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• To be willing to use Oxford commas; this is a non-negotiable.

Why join us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.