Roles and Responsibilities

1. Handles enquiries from members and the public pertaining to membership as well as other aspects of the Club.

2. Conducts Club tours and co-ordinates buying and selling of memberships via the Matching Services. Carries out the membership transactions.

3. Assists in all membership applications eg New Transfer, Resignation, Application for Car Decal, Application for Golf Bag Tag etc.

4. Assists in organising New Members’ Night for new members.

5. Assists in organising the Annual General Meeting and Extraordinary General Meeting, prepares documents, handles logistic and staff briefings.

6. Maintenance of Membership Database, prepares mailing list as well as filing.

7. Assists Disciplinary Inquiry Committee Meeting in compilation of documents, presentation of the case and organise the inquiry.

8. Assists in producing the bi-monthly Club magazine – acquires information from various departments, drafting of articles, liaises with advertisers and ensures magazine reaches members on stipulated deadlines.

9. Continuously improve on and manages contents of website, and ensures that information is authentic and up-to-date.

10. Assists in designing creative works for all Club’s communication materials to create awareness.

11. Places notices on the Club’s notice boards and ensures that the notices/posters on the boards are up-to-dateand conform to the Club’s communication guidelines

12. Vet through the contents of letters, notices, posters of various departments to ensure that there are no spelling and grammatical mistakes.

13. Manages feedback from members by channeling feedback to respective departments and compilation of report.

14. Takes photos for major Club events or functions.

15. Attends Sub-Committee’s meetings and prepare the relevant documents and takes minutes.

16. Performs other duties as assigned by Head of Department.

Job Requirements

· Min Diploma in Hospitality Management / Mass Communications or in a related field with at least two years working experience.

· Knowledge of Database maintenance and Data mining.

· Creative and proficient in the use of designing software eg. Adobe InDesign, Illustrator, Photoshop etc.

· Good communication and organisational skills.

· Ability to work independently and as part of a team.

· Ability to prioritise tasks and meet tight deadlines.

· Ability to analyse and develop effective communications channels between the Club and members, as well as the media and members from the public.

To manage and execute all sales and events operation; internal and external while ensuring that all logistic requirements are carried out according to the event plans.

Hygiene and Safety Standards

1. Follow the organisation’s personal, food and beverage hygiene standards.
2. Follow the organisation’s workplace safety and health policies and procedures.
3. Ensure events follow local security, Workplace Safety and Health regulations.
4. Ensure that all insurance, legal, health and safety obligations are complied with, as well as understood and adhered to by the whole team, including sub-contractors.

Event Sales & Operation

1. Responsible for event sales and operations.
2. Assist with facilitation of workshops and tours
3. Function as the main point of contact for clients, managing enquiries and positively representing the company to corporate clients over the phone, email and in person.
4. Responding to all client enquiries within a 24-hour period.
5. Generate new leads.
6. Consult with clients to determine objectives, requirements, and budget for events.
7. Prepare and submit formal proposals and event decks tailored to client’s specifications while maximizing returns to the Company.
8. Meet and greet clients, attend site visits, pre-planning meetings and other venue meetings as necessary to support event guest experience.
9. Maintain existing client relationships and generate new relationships.
10. Responsible for ensuring all sales administration is accomplished effectively and accurately
11. Effectively communicate information with internal and external stakeholders on event order, timelines, special requirements, feedback, etc.
12. Conduct after action review to ascertain areas of strengths and weaknesses related to the management of the events.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

• Assist the Banquet Operations Manager in supervising and overseeing the administration of the Banquet Events
• Evaluate the operations and procedures and suggest improvements to the Banquet Operations Manager.
• Assign responsibilities to subordinates and offer assistance during busy periods.
• TO handle AV Matters in Banquet and outlets in the hotel
• Hold departmental meetings and conduct daily briefings.
• Adhere to all house rules, regulations and Hotel policies.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Attend F&B meetings.
• Assist the Banquet Operations Manager to analyse revenue and cost reports to be used for the preparation of a realistic annual budget.
• Analyse monthly Profit and Loss statements to ascertain that all costs are in line.
• Assist the Banquet Operations Manager to enforce all pre-check and check control procedures.
• Ensure that no reusable beverage is wasted.
• Monitor the quality and quantity of all food and beverage items served.

Only shortlisted candidates will be contacted.

Job Title: Creative Executive (Branding) / Graphic Designer

Location: Clementi

Working Hour: 5days work week, 9am-6.30pm

Basic Salary: 2500-3500

Benefits: AL 12days, AWS/ Variable Bonus

Job Responsibilities

As a Creative Executive, you will be responsible for creating engaging, on-brand print and digital media to fulfil the company's objectives. Your role involves shaping the visual aspects of the brand across various platforms, including social media, EDMs, product packaging, event branding, and more. It is essential to stay up to date with graphic design trends, industry developments, and tools, while also contributing to the enhancement of internal design processes.

Job Description

• Work closely with the marketing team in creating digital media assets and visually appealing designs for marketing materials.

• Maintain and develop the brand identity.

• Generate creative concepts and implement design/layouts for all marketing materials on various platforms.

• Coordinate visual shoots and edit content.

• Develop attractive and informative menus.

• Work closely with marketing, sales, and culinary teams.

• Stay updated on industry trends and competitors.

• Provide creative support for events and promotions.

Requirement:

• Min Diploma Certification

• Computer literate

• Min 1-2years Advertising and Design Experience.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Executive - F&B to join our team!

As a Marketing Executive - F&B, we rely on you to:

• To create engaging and impactful content and copywriting for website, social media and other digital marketing channels that reflect our F&B outlets brands’ voice.
• To ensure that the content/press release is being distributed effectively through various channels.
• To implement and manage a content editorial calendar for marketing campaigns.
• To proof-read and edit content across all online and offline channels.
• To author scripts and content for short campaign videos.
• Manage multiple projects and campaigns simultaneously, ensuring clear and proactive communication.

Requirements

• Preferable 2 - 3 years of relevant working experience
• Good writing skills in both long and short copy
• High proficiency in written English and Chinese
• Social media-savvy (e.g. Facebook, Instagram, YouTube)

• Providing legal advice on public procurement related activities and participating in multi-disciplinary task force for public tenders
• Negotiation, drafting, analysis, and review of various commercial agreements (distribution, agency, license, services, etc.) 
• Management of litigation in close cooperation with local lawyers
• Advising the subsidiaries on an occasional basis on a variety of legal matters relating to e.g. competition law, financing solutions, social law and HR matters in order to harmonize good legal practices
• Contribute to elaborate various internal policies and procedures
• Risk management
• Provide training and guidance to the business

We are an established marine company that provides marine inspection/trading services to the marine industry. We are looking for a competent Executive Administrative to provide secretarial and administrative support in a well-organized and timely manner. Preferred candidates with experience in the marine sector in work pass application/levy matters/other regulatory compliance.

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

YOUR MISSION _________

Position Overview:

As a Retail Experience & Brand Activation Executive for Parfums Christian Dior Travel Retail Southeast Asia, you will play a pivotal role in driving the brand's success and elevate brand’s presence in a dynamic travel retail industry. Your creativity and strong analytical skills will contribute to the development of trade experience with emphasis to customer centricity, aligning with Dior's overall business objectives and ensure a consistent brand experience.

Trade Marketing Strategy:

• Collaborate closely with key stakeholders to ideate and implement trade marketing tools to elevate brand presence and engage consumers.
• Coordinate with retailers and internal stakeholders to ensure seamless execution of trade events, maximizing brand exposure and sales opportunities.

Trade Event Execution and Management:

• Work closely with Visual Merchandising & E-Retail Projects Manager and internal stakeholders to plan and execute trade events, including product launches and activations, maximizing brand exposure and sales opportunities.
• Develop compelling Trade materials, tailored to meet the needs of retail partners, and maximize brand impact.
• Assist in handling operational affairs including production, project tracking, and reporting.
• Take charge of Field Education to excite field Team in available retail-tainment tools to facilitate consumer conversation.
• Initiate Local sourcing when required.

Creative Management – On Counter & Online

• Take ownership, initiate & exercise creativity in Visual Merchandising for customer touchpoints within brick-and-mortar stores to facilitate customer engagement, while respecting brand guidelines.
• E- VM: Ensure E-Retail website content are updated in a timely manner based on new product launches with seamless coordination with retailers. To assist VM manager in visual adaptation for site E-Corners.
• When required, provide support in Artwork adaptations.
• Manage working level relationships with Vendors & Design Agencies.

Reporting, Competitor & Consumer Behaviour Analysis – Omnichannel

• Conduct market research and analysis to identify trends, customer behaviour and competitor activities in order to refine trade marketing strategies.
• Consolidation and sharing of SEA event post-mortem reports with evaluation of project effectiveness and animation ROI
• Work alongside with Field Team for dedicated monthly key door counter visits for competitors’ animation report consolidation. Weekly monitoring e-retailers' digital activities and competition landscape.
•  Where necessary, consolidate operational needs to uphold positive brand integrity.

You will be joining a dynamic team that delivers award-winning digital performance campaigns. If you are strong in delivering and developing exciting digital media solutions for HMT markets while managing the day-to-day planning, buying, implementation, optimization, and reporting requirements to meet client objectives, we want to talk to you!

Expectations of a Media Executive/ Performance Media Planner:

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

The Role

The Senior Human Resources Executive is a generalist role with full HR spectrum, minus payroll processing. He/she will assist and support the HR Manager to ensure efficient HR operations; implement HR programs and initiatives; to supervise and guide junior team member(s) and serve as a backup during peers’ absence.

Responsibilities

• Manage end-to-end recruitment functions for global hirings, including freelancers and interns.
• Plan, develop, implement, and administer learning & development program for employees.
• Maintain & update employee’s’ information in Info-Tech HRMS.
• Handle all MOM work pass related matters.
• Handle employee relations and attend to staff queries.
• Assist in grievance handling and disciplinary issues.
• Any other ad-hoc duties as and when required.

Requirements

• Diploma or equivalent with at least 3 years of HR related experience.
• Good knowledge of Employment Act and prevailing HR practices.
• Effective verbal and written communication skills in both English and Chinese (to liaise with colleagues in China).
• Good interpersonal skills and works well in a team.
• Ability to work independently with minimal supervision.
• Resourceful, self-driven, and possessed a high degree of professional integrity.
• Eye for detail.
• Knowledge of Info-Tech HRMS is a big plus.
• Proficiency in Microsoft Office.
• Able to start work immediately or within short notice will be an advantage.

Job Description:

• Able to do Sales presentation to prospective clients via virtual or face to face
• Actively involved with tender submissions
• Provide after-sales services and maintain good relationships with clients
• Explore potential sales opportunities and acquire new clients
• Must be outspoken & comfortable doing cold calls
• Willingness to travel within Singapore
• Make appointments and visit potential customers for new business opportunities
• Achieve monthly sales target

Job Requirement:

• Applicants who possess relevant experience for the above responsibilities are most welcome to apply
• Good interpersonal, communication, and negotiation skills.
• Sales and customer service oriented
• Process good sales pitch & negotiation skill
• Fast learner and results oriented
• Has own transportation prefered

Salary:

• Basic Salary + Transport Allowance + Commission

We are looking for Account Executives to join our Prodigious Singapore team!

An Account Executive will work closely with the Account Managers, acting as a link between the agency and clients. They will be responsible for the coordination of campaigns/projects and therefore communicating clearly to all those involved.  

It is vital for the Account Executive to understand the needs of the clients, which they will learn through liaising closely with them throughout campaigns, often on a daily basis. Management of administrative and campaign work to ensure that projects are completed on time and on budget will be required. 

Responsibilities:

• Support the Account Managers on campaigns/projects requirements  
• Meet and liaise with clients to discuss and identify their requirements  
• Work closely with agency colleagues to meets the client's brief, budget and timeline  
• Communicate with the relevant departments and teams – in writing - on plans, and changes/actions  
• Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client  
• Work with the account manager to brief the relevant departments and assist with the formulation of work  
• Ensure that communication flows effectively  
• Present creative work to clients for approval or modification  
• Handle budgets, manage campaign costs and undertake administrative tasks  
• Handle multiple accounts and different campaigns/projects  
• Understand and track client/category needs by staying abreast of trends  

CoGri Asia Pacific, is the Industrial leader specializing in design, construction, upgrading of superflat high tolerance concrete floor for the Logistics and Industrial building in Asia Pacific region.

We are currently looking for suitable candidates to fill the position of Accounts Executive.

The incumbent will assist the Regional Accountant in the day to day operations of the Accounting department for ASEAN group of companies. The duties included but not limiting to the following;

Accounts Payable :

• Verify and match vendor invoices against PO
• Verify Employee expenses claim
• Process payments
• Prepare information for monthly reports

Accounts Receivables :

• Prepare invoices and ensure delivery of invoices to clients
• Review receivables from clients on a weekly basis
• Process receipts

Cash flow

• Prepare cash position statement on a weekly basis

Requirements:

• Diploma / Degree in Accounting / Business Administration / ACCA or equivalent qualification recognized by ISCA
• Min 3-4 years accounting experience
• Ability to work independently, communicate effectively and possess strong interpersonal skills
• Proficiency in both written and spoken English

Job Title: Accounts & Admin Executive (ID8174)
Location: Aljunied, Singapore
Working Hour: Monday – Friday 9am -6pm
Salary: $2500 - $3000

Job Description:
• Works closely with external Accountant
• Maintain proper documentation and filing
• Reconcile processed work by verifying entries and comparing system reports to balances
• Verify invoices, preparation and recording of payments
• Paying vendors by scheduling pay checks
• Performs AR duty
• Support audit and tax queries when necessary with the external Accountant
• Liaise with banks on banking transactions when necessary
• Responsible for basic admin duties

Requirement:
• Diploma in Accounting or equivalent
• At least 2 years of Singapore experience in accounting & admin performing similar role
• Strong understanding of accounting principles
• Ability to work independently with a high degree of accuracy and efficiency

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years. MD Pharmaceuticals Pte Ltd is now seeking to hire:

Business Operations Executive

____________________________________________________

Main Responsibilities:

• Handle basic Human Resource functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.)
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Work closely with various stakeholders, including staff, customers, suppliers and other vendors, to further business objectives.
• To also develop and carry out various new business operational plans in partnership with the management so as to ensure that strategic goals are reached
• Perform data analysis and generate relevant tracking reports
• Assist with various administrative duties, including handling customer phone calls, order processing, inventory control, etc.
• Handle special ad-hoc projects, based on management’s requirements
• Assist with some daily administrative matters, including order processing

Key Requirements:

• Diploma/degree in Human Business Management/Resource Management from a reputable institute.
• At least 5 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

About Us:

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job:

You will be responsible for providing administrative support and exceptional customer service to ensure a seamless experience for our customers during their visits to our workshop. Constant updates and communicating of information between customer, workshop and workgroups with an exemplary art of communication.

Responsibilities:

• Direct contact point between workshop, customer and supplier
• Coordination with workshop team and other department (i.e. Operation, Leasing/Sales department, etc…)
• Assist, recommend, improve, handle and support the workshop on its day-to-day administration/operation workflow procedurals, customer service, data entry, invoicing, accidents claims, new project and internal control
• Handle customer request and issue work order, customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organize orderly
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque and collecting payment from customer
• Update, record and administer the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Implement standard operating procedures (SOP) for workshop to in line with company’s objectives
• Feedback and gather all information pertaining to safety measures in compliance with Workplace Safety and Health Act (WSH)

Requirements:

• Singaporean/Malaysian WP only due to tight quota eligibility
• Bilingual (Mandarin with Chinese speaking customer and English) with local dialects prefer
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast pace environment with each moment was precious, efficiency was paramount
• Team player and positive working attitude

Summary

This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

Responsibilities

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.
• Record special billing arrangements for groups.
• Coordinate and communicate with all other departments to ensure a smooth operation

Job Title: Supply Chain Management Executive (ID4571)
Location: Woodlands
Working Hours: Monday To Friday 8.00am-5.30pm
Salary: $2900-$3500


Responsibilities
• Responsible for the planning, organizing, directing and controlling of the purchasing, warehousing and transportation functions of the company.
• To lead a team of officers and operational staff in handling daily purchasing and warehousing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction.
• Responsible for customer audit and complaint relating to purchasing and logistics operation.
• Oversee the MRP fulfillment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Manage the 3rd party logistics warehouse operation and logistics suppliers.
• Co-ordinate on logistics equipment and facility maintenance and improvement.
• Effectively and continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:
• Degree in Purchasing/ Logistics/ Materials Management/ Procurement or International Supply Chain Management or equivalent.
• Minimum 3 years experience in purchasing and/or logistics function in manufacturing industry/environment; with at least 2 years of supervisory experience is preferred.
• Knowledge of ISO9000, TS16949, ISO14001 and OHSAS18000 preferred.
• Experience in using ERP software (Movex) and implement kaizen will be added advantage.
• Experience in managing and auditing 3rd party logistics warehouse operations
• Team player who possesses excellent communication and interpersonal skills.
• Independent, reliable and analytical.
• Possess strong analytical, problem-solving, negotiation and leadership skills.

Academic Qualification:

• Min. 'A' Levels / Diploma equivalent, Degree is an advantage

Working Experience:

• Minimum 2 years of working experience (fresh grads may apply)
• Handle and manage tender submission via portals such as GeBIZ (Govt), SESAMi, Zycus, Ariba, etc
• Meet deadlines for tender submissions
• Good knowledge of MS Office apps

Others:

• Good team player
• Able to handle documents professionally and confidentially
• Produces meticulous and systematic work quality
• Able to manage stress of concurrent submissions
• Able to work from home and office as and when required
• Able to commence work in short notice
• Only Singaporean / PR may apply

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Core Responsibilities

· Work with client service teams to build client relationships, understand clients’ needs, identify opportunities and value propositions

· Establish business contacts and information gathering channels including client database for the collation and broadcast of market/client intelligence to the various client service teams

· Participate in the production of strategic communications and marketing materials

· Strategize, plan and manage all internal and external marketing and communication activities

Job Specifications

· Minimum Diploma in Mass Communications, Marketing and/or Business

· At least two (02) years of relevant working experience

· Possess sharp business acumen and good interpersonal and facilitation skills

· Possess effective organizational and follow-up skills with emphasis on attention to details

· Good interpersonal skills and ability to interact with all levels in a professional and responsive manner

· Ability to work on tight deadlines and manage projects

· Proficient in MS office (Outlook, PowerPoint, Excel, Publisher, Word)

· Good knowledge in Adobe, Photoshop, InDesign, Illustrator would be an advantage

· Enthusiastic team player

Job Title: Account Executive (ID1492)
Location: Gul Circle
Working Hours: Mon- Fri 8.30am to 5.30pm, Sat (ALT SAT) 8.30am to 12.30pm
Salary: up to $3200
Benefit: AWS, performance bonus, department commission structure, AL 14 days


Job Description:
• Able to handle partial accounting either in Accounts Receivable, Accounts Payable, and General Ledger
• Assist in month-end closing and year-end statutory audits and all accounts-related matters
• Willing to support HR matters when necessary
• Must be familiar with Employments laws.
• To perform Administrative/Ad-hoc duties and support the teams when assigned task

Requirements:
• Minimum a Diploma or Higher Nitec in HR or Accounting and have at least 2 continuous years of relevant work experience in Hr field
• At least 3-4 years partial acc experience

Job Title: Guest Experience Executive / Assistant Manager (ID8165)
Location: Clarke Quay, Singapore
Working Hour: Monday – Friday 9am – 6pm
Salary: $2800 - $4000

Job Description:
• Proactively monitor and address customer grievances, issues and trends across various online platforms to develop strategies to drive a high standard of customer satisfaction.
• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.
• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.
• Track and measure the impact and success of reputation management campaigns using relevant metrics and analytics tools.
• Develop and implement effective CRM campaigns to promote a positive online reputation, including setup, deployment, delivery reporting, and performance analysis.
• Monitor and analyse customer feedbacks, reviews and sentiments from all touchpoints to identify insights and actionable improvements to increase customer loyalty.
• Provide weekly reports on review trends, feedbacks, service recovery, and actionable recommendations.
• Offer prompt and accurate responses to customer inquiries via email, social media, and phone.
• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.
• Collaborate with internal stakeholder teams to address and prevent recurrent issues.
• Oversee the timely production and distribution of marketing materials.
• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.
• Prepare materials for meetings, ensuring the CEO is well-prepared.
• Handle confidential information with the utmost discretion and professionalism.
• Undertake marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports and upkeep marketing assets inventory.
• Prepare and present monthly customer service reports on feedbacks, GEI and NPS scoring.

Requirement:
• Demonstrable experience in guest relations and online reputation management, ideally within the hospitality or service sector.
• Knowledge and prior experience with online reputation management tools.
• Exceptional written and verbal communication and interpersonal skills.
• Proven ability in problem-solving, maintaining a customer-centric approach and exceeding customers’ expectations.
• Able to manage stressful situations with poise and professionalism.
• Proficiency in PowerPoint and Excel.

Responsibilities:

• Responsible to identify the need, follow through product’s requirement and specifications at the right quality.
• Responsible to source, negotiate, purchase, monitor, manage and improve require delivery time at a cost-effective saving ways.
• Assist and support to spear head on all cost saving and reduction program and activities.
• Expedite, including and not limiting to interface with local and overseas suppliers for any contractual agreement and urgent requirement.
• Establish and maintain communication, working closely with internal customers to meet tight timeline.
• Pre-qualify, evaluate and assessed suppliers‘ performance to meet company’s requirements.
• All other procurement activities including of price calculation, discounts or freight charges prior to generate and process purchase orders, follow up with good credit terms negotiation and application, resolution of invoicing discrepancies from suppliers, and maintaining of Approved Vendors List.
• Maintain and updates all related documents and data that will support procurements activities and management administratively, conformity, legality and commercially.
• Additional responsibilities and job scope to be assigned from time to time by immediate superior.

Requirements:

• Min. of 2 year working experience.
• Knowledge of computer software application. E.g. word, excel.
• Able to handle General Administration.
• Strong interpersonal skills and hands-on, positive work attitude.
• Technical knowledge will be an advantage.