You will provide IT user support to the department with a primary focus on the billing system and applications. This includes, but is not limited to, participating in requirements gathering sessions, scripting test scenarios, conducting user acceptance tests, documenting test results, and maintaining setup tables in billing systems. You will also liaise with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital and department levels.

Requirements:

· Diploma, preferably with at least 2 years of relevant experience

· Knowledge in design thinking, automation tools (e.g. RPA UiPath, ChatBot knowledge maintenance) and SAP billing system will be an added advantage

· Good team player with strong problem-solving, interpersonal and communication skills

· Proficient in Microsoft Office applications

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

Responsibilities:

• Manage day-to-day Accounts Receivable (A/R), Accounts Payable (A/P), and Invoicing functions.
• Ensure receivables and payables are accurately recorded, coded, and aligned with company policies, obtaining timely approvals from relevant Heads of Departments.
• Perform monthly reconciliations, such as bank reconciliations, and monitor accounts to ensure timely receipt of payments and refunds.
• Handle administrative tasks such as addressing customer inquiries and managing communications via the hotline and email.
• Support additional ad-hoc duties as assigned.

Requirements:

• Higher Nitec, Diploma in Accounting, LCCI Intermediate, or equivalent qualification.
• Minimum 1 year of experience in accounts receivable, accounts payable, or similar account-related functions.
• Proficiency in Microsoft Excel. Advanced skills are an advantage.
• Strong communications skills with confidence in handling customer interactions.
• Detail-oriented and meticulous in handling financial data.
• Ability to work effectively in a fast-paced environment.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

You will be part of the Community Health Department, providing administrative and logistical support to our Service Points that provide day care and dementia day care services for seniors requiring personal care while their family/caregivers are at work or needing rest.

Facilities & Operations:

Support Centre Supervisor and Admin Manager in efficient and smooth running of the Service Points:

• Ensure upkeep and cleanliness of facilities, liaising with vendors on maintenance matters.
• Upkeep of first aid supplies and fire-fighting equipment. Ensure reception and meeting rooms readiness at start and end of the day.
• Assist workplace safety exercises e.g. fire drills in accordance with safety guidelines and regulations.
• Update all operational files and schedules.

Programme Support & Administration:

Support relevant Programme Supervisors with backend programme administration and coordination:

• Perform data entry, ensure that all clients' records are appropriately kept.
• Upkeep of relevant databases within the Service Points, including the use of shared IT platforms for centralized depository of documents.
• Support in collation of data and statistics for reporting and publication.
• Help ensure personal data protection measures in placed and carried out in daily operations.
• Assist in customer satisfaction survey report for all clients upon discharge.
• Assist in volunteer management matters, outreach and publicity events when necessary.

Procurement & Finance

• Manage payment including cash collection and issuing of receipts. Liaise with clients or their families on prompt payment of services.
• Manage procurement and replenishment of Service Points' required consumables, stationery and supplies. Coordinate with HQ-IT department, vendors for IT devices where needed.
• Administer accounts payable and receivables, tracking and month-end reconciliations on programme expenses
• Support in administering sponsorships and donations, including liaising with external partners where needed and proper records keeping for audit. Assist in-kind collection and distribution, working closely with HQ and Admin Manager to ensure smooth execution.
• Ensure fixed assets tally with records for audit purpose.

Front Desk & Secretariat Support:

• Manage front desk duties such as attending to calls and walk-in enquiries, sort mail and handle documents for dispatch. Provide logistics support in areas such as room-booking, prepare beverages, setup laptop, projector etc.
• Responsible for word processing, and updating of all materials for proposals, reports, letters, forms, brochures etc. for file and documentation. Writing minutes of meetings.

HR:

• Involvement in Internship recruitment activities, liaise with ITEs and Polytechnics, provide support to Centre Supervisor on internship matters.
• Provide support in on-boarding and off-boarding of staff, interns where needed.
• Assist in the administration and tracking of training applications and plans of the staff in the Service Points, working closely with the HR department.
• Coordinate staff participation for Service Point/Group/Organizational events and meetings, distribute corporate collaterals.

Min. Diploma holder

Requirements

• At least 2 to 3 years of related administrative experience
• Proficient in MS office (Word, Excel, PowerPoint)
• A team player and also able to work independently
• Good communication and interpersonal skills
• Able to multi-task and work efficiently,
• Self-motivated, organised and problem-solving.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

Job Description

Accounts Roles & Responsibilities

• Prepare timely, accurate month-end closing and financial reports to Management

• Prepare and closing of monthly and annual financial statements

• Responsible for full set of accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation etc)

• Full jobscope of accounting including data entry , etc

• Knowledge of accounting software and willing to learn

• Handle financial statement, balance sheet, tax matter, etc

• Preparation of Quarterly GST reporting/submission

• Assist in preparation of information required for management reporting

• Any other tasks as assigned by Finance Manager/management

• Record and update marketing expenses

Job Requirements

• Preferable Diploma in Accounting/Finance or ACCA equivalent

• Work experience as an Account Assistant or Accounting Clerk

• At least 2 years of working experience

• Possess strong analytical and problem-solving skills

• Good team player with interpersonal and communication skills

• Independent, meticulous and hands-on attitude with a high degree of initiative, and work beyond job scope when necessary

• Ability to handle pressure and meet tight deadlines

Location: 22 New Industrial Road
Working Hours: Monday to Friday, 9am - 6pm
Salary: $3,000 - $3,600 (Base) + Commission

Job Summary:
The Sales Executive will drive business growth by identifying new clients, nurturing relationships, and closing deals. This role involves understanding customer needs, negotiating contracts, and ensuring client satisfaction.

Key Responsibilities:

• Identify and pursue new business opportunities through cold calling, networking, and referrals.
• Build and maintain strong relationships with existing and potential clients.
• Negotiate pricing and terms with clients to secure profitable deals.
• Convert leads into sales and guide clients through the purchasing process.
• Provide ongoing client support to ensure satisfaction and loyalty.
• Stay updated on industry trends and competitor activities to identify new opportunities.
• Set sales goals, track performance, and prepare quarterly sales reports.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

· Strong technical knowledge of construction materialsand methods.

· At least 3 years (s) of working experience inconstruction is required for the position.

. Ensure that the worker carried out the works in accordance with quality requirement and assist them if necessary

. Coordinating and supervising construction workers, selecting tools and materials, and negotiating with vendors and suppliers to ensure the best rates.

. Organizing the logistics of construction materials and ensuring that equipment is maintained and handled according to safety standards.

. prepare and submit progress reports to management

. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders.

. Right attitude with good interpersonal and communication skills.

. Team player and result-oriented

. Liaise with sub-contractors Manager/Project Manager, Site Manager/Agent, and Contract Surveyor regarding cost control, waste management, variations and confirmation of instructions

. Train and mentor construction workers and construction laborers

Human Resources Executive

At Vanguard Interiors, we believe our people are the driving force behind our success. As we continue to grow, we are committed to creating opportunities for our team to grow with us. We foster a healthy, safe, and engaging work environment built on trust, accountability, and cohesiveness.

Why Choose Vanguard Interiors?

• Empowered Independence: Take charge of your goals and work, driving your career with confidence and initiative, as you play a central role in the organization.
• Stunning Work Environments: Thrive in our elegantly designed showrooms in our campus, surrounded by prestigious products and exceptional high-quality craftsmanship.
• Team Collaboration at Its Best: Be part of a dynamic and supportive team that values teamwork, cohesion, and excellence in delivering exceptional HR functions.

Responsibilities:

• Engage Business on HR matters including manpower planning, performance discussions and staff issues in HR Shared Services environment.
• Assist with day-to-day HR operations and administrative support.
• Handling work pass-related matters (e.g. application, renewal, cancellation, levy waiver and appeal, etc.)
• Prepare and coordinate employee on-boarding/off-boarding process.
• Administer staff attendance, leave benefits, staff welfare.
• Assist in payroll preparation.
• Process employees’ requests and provide relevant information.
• Perform any other HR or administrative duties as assigned.

What We're Looking For:

• Diploma in any discipline with a minimum of 1-2 years HR working experience in F&B or service industry preferred;
• Process of payroll, verify incentives and overtime (OT)
• Great written and oral communication skills.
• This role requires a highly meticulous, organized, and detail-oriented individual with an outgoing personality.

Additional Info: 5 Days Work Week | 6 Mins Walk from Bendemeer MRT (DT23)

We are looking for a Business Applications IT Executive to provide technical assistance to our employees. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades and handle IT related projects.

Major Responsibilities

IT Support

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Troubleshoot hardware and software issues
• Testing new technology
• Training end-users on hardware functionality and software programs.

Project Management

• Coordinate with stakeholders and external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Business Applications & Software

• Assist and support in the maintenance of business applications and software
• Manage in the implementation and roll out process for both internal (regional and local team) and external (customers) parties
• Develop materials and training programs requirements for the applications and software
• Support both internal and external parties for solving trouble-related issues
• Conduct internal and external working and training as and when required
• Travel to external parties’ sites to provide training and application support

Qualifications

• Education: Diploma in Information Technology
• Experience: 1-2 years of experience in similar role
• A technical, logical thought process
• Problem-solving skills
• Communication skills
• Establish good working relationship with stakeholders
• Excellent organizational skill

Job Description:

• Manage the recruitment process for construction staff (e.g., engineers, coordinators, managers) and site workers.
• Utilize job portals, recruitment agencies, and social media platforms to identify potential candidates.
• Conduct initial resume screenings and shortlist candidates for interviews with hiring managers.
• Schedule interviews with candidates and assist in the interview process.
• Support in making job offers and negotiating terms with selected candidates.
• Maintain and update recruitment records, including interview outcomes and new joiner documentation.
• Oversee the onboarding process for new joiners, including briefing them on administrative details and benefits.
• Organizing recruitment campaigns, job fairs and other events to attract candidates.
• Handle processes related to work pass applications and statutory requirements for housing, medical etc.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in recruitment, preferably within the construction industry.
• Strong understanding of recruitment processes for both construction staff and workers.
• Knowledge of local employment laws, work permits, and foreign worker regulations.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office.

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local / MNC like SIA, CBRE, JLL, Shiseido, TotalEnergies, Certis, Engie, and many more!

Job Descriptions:

• Execute effective sales strategies to penetrate the target market and expand the customer base.
• Work with presales to generate solution proposal and generate quotation
• Conduct presentations that showcase the features and benefits of our smart workspace solutions.
• Build relationship with clients to understand their needs and recommend solutions that align with their business objectives.
• Work closely with technical experts to design customized solutions that address client challenges.
• Provide regular updates on sales activities, pipeline, forecasts, and performance metrics to senior management.

Job Requirements:

• Candidate must possess at least Diploma/Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.
• Willingness to travel for client meetings and industry events as required.
• Highly motivated, resourceful, and independent worker who is proactive and customer-focused.
• Fresh graduates are welcomed!

Rewards:

• Competitive salary
• Free lunch in office provided
• Free transport to/from office
• Monthly dept get-together

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

· Oversee food preparation method and maintain a consistent standard of products with compliance to SOP at all times

· Monitor and follow up on Central Kitchen’s overall hygiene standards, repairs & maintenance and food security issues

· Responsible for enforcing all hygiene all hygiene/health/safety rules and regulations (in Central Kitchen) in accordance to ISO22000:2018 standards and SFA

· Ensure all storage products (raw, semi and finished) are stored at correct storage conditions, properly labelled and are in FIFO & FEFO system

· Supervise & control storage conditions and truck delivery temperature to all outlets according to Food Safety requirements

· Investigate/handle any complaints regarding our products from outlets or customers

· Conduct food safety & food hygiene meetings and training as and when required

· Supervise stewarding in their daily upkeep of crockery and kitchen cleanliness

· Maintain ISO22000:2018 manual, documents and files by updating and upkeeping of all records

· Any other duties assigned by superior

· Diploma in Food Science with 1-2 years of relevant experience in Central Kitchen Management

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

SPD's Enabling Services Hubs (ESH) aim to develop a stronger ecosystem of support for persons with disabilities in the community with information and referral, social and recreational activities, caregiver support and continual education and learning courses for persons with disabilities.

Read more about us here: https://www.spd.org.sg/the-first-enabling-services-hub-to-bring-services-closer-to-persons-with-disabilities-and-their-families/

Location: Punggol

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Administration & Operations

• Responsible to ESH Lead and Director, Adult & Elderly Services in all matters pertaining to the administration and programme planning of ESH On-site services.
• Recommend policies and practices for the efficient and effective operation and management of services and assist ESH, Lead and Director in implementing those policies and practices.
• Responsible for achieving key performance indicators in the client reach, outcomes and impact, providing progress reports and assisting in data analysis for planning and reporting purposes.

Service Development and Sustainability

• Supervise the programme planning and delivery which includes developing/implementing service elements that are evidence-informed and clinical relevance for clients and families.
• Oversee the enrolment of clients into the on-site services.
• Develop and manage the multidisciplinary team ensuring efficient use of staff and volunteers.
• Responsible for ground sensing to find out the needs of the clients/caregivers in the area (working closely with the Outreach Services Team) and which programmes to prioritise.

Networking & Professional Matters

• Responsible for outreach to referral agencies, community organisations and any other relevant agencies.
• Participate in events organised or supported by SPD and assist the organisation in developing strong networks with other Social Service Agencies (SSA), community organizations and funding bodies like MSF, SSOs, PA, NCSS, SG Enable.
• Supervise a multidisciplinary professional team including social workers, therapists and instructors and work with caregivers/clients to offer services to the clients.
• Responsible for the booking of facilities within the CC and working with community partners to plan for social inclusion activities.

Other Duties

• Any other duties as may be assigned from time to time.

B) JOB HOLDER REQUIREMENT

• A degree in any discipline related to social sciences or related disciplines
• At least 3 years of relevant working experience in managing programmes for people with disabilities
• Analytical, flexible, resilient and ability to see different perspectives and draw connectivity
• Confident as an independent project/team lead who can foster good teamwork
• Able to work in the evenings, Saturdays and/or Sundays

We are seeking a dynamic and compassionate Executive, Community Outreach and Partnerships to join our dedicated team. This role will be integral to fostering partnerships, driving outreach initiatives, and promoting awareness of our programs and services for stroke survivors and their caregivers. The ideal candidate will combine excellent communication and relationship-building skills with a good understanding of community engagement and marketing strategies to increase visibility and support for our programs.

Key Responsibilities:

1. Community Partnerships & Engagement:
   • Identify, build, and maintain strategic partnerships with community organizations, healthcare providers, and local stakeholders to expand our reach and services for stroke survivors and their caregivers.
   • Collaborate with community groups and businesses to promote awareness of stroke detection, recovery programs, caregiving resources, and support services.
   • Act as a liaison for the agency at relevant community events, conferences, and meetings, to strengthen relationships and create new opportunities for collaboration.
   • Work with Programmes team to coordinate and facilitate outreach activities and workshops.
2. Marketing & Communications:
   • Develop and execute marketing strategies to raise awareness of our services, programs, and events across various platforms (social media, website, emails and newsletters, etc.).
   • Create compelling marketing content, including social media posts, brochures and flyers, that resonates with stroke survivors, caregivers, and the broader community.
   • Design and implement targeted campaigns that highlight our mission and services, ensuring that materials are accessible and relevant to stroke survivors and caregivers.
   • Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies as needed to ensure maximum impact.
3. Stakeholder & Donor Relations:
   • Support fundraising efforts through outreach and partnership development to secure both in-kind and financial support for the agency’s programs.
   • Engage with current and potential donors to communicate the impact of their contributions and build long-term relationships.
   • Maintain a database of community contacts and partners to track outreach efforts and follow-up actions.
4. Program Awareness & Education:
   • Partner with healthcare providers and other professionals to ensure the community is informed about available resources and services for stroke survivors and caregivers.
5. Reporting & Analysis:
   • Track and report on outreach and marketing efforts, providing regular updates on engagement levels, campaign effectiveness, and partnership development.
   • Use data to inform decision-making and refine future outreach strategies.
   • Undertake any other duties as assigned by Executive Director

Qualifications:

• Diploma/Bachelor’s degree in Marketing, Communications, or related field, with minimum 2 years working experience.
• Proven experience in marketing, community outreach, or partnership management, preferably within the healthcare or social service sector.
• Exceptional written and verbal communication skills.
• Ability to think strategically, creatively, and independently to design and execute effective outreach and marketing campaigns.
• Proficiency in social media platforms (Facebook, Instagram, LinkedIn) and basic digital marketing tools (email marketing, analytics, etc.).
• Excellent interpersonal skills, with the ability to build relationships and engage diverse community stakeholders.
• Strong project management skills and the ability to manage multiple initiatives simultaneously.
• Compassionate, empathetic, and committed to improving the lives of stroke survivors and their caregivers.

Preferred Skills:

• Knowledge of graphic design tools (e.g., Canva, Adobe Suite) for creating marketing materials.
• Experience in working with diverse populations and a commitment to inclusivity.
• Previous experience in a nonprofit or healthcare environment is a plus.

Working Conditions:

• Full-time position with occasional evening or weekend hours may be required for outreach and events.

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

ROLES & RESPONSIBILITIES

• Provide personal assistance to the Founder and administrative support to the Director.
• Manage calendar, travel arrangements, and expense claims efficiently using digital tools.
• Organize internal and external meetings, including taking detailed minutes for governance board meetings and as required.
• Assist in the planning and coordination of events, leveraging digital platforms for seamless execution.
• Handle correspondence with government agencies, partners, and vendors through digital communication channels.
• Oversee office management duties, ensuring smooth day-to-day operations.
• Optimize electronic and paper-based filing systems, with a focus on digital document management and archiving.
• Assist in record-keeping, including maintaining legal and historical databases.
• Maintain policies and procedures for Corporate and Brand, ensuring documentation is up-to-date and accessible digitally.
• Assist in brand management, including updates to the website, digital collateral, and social media platforms.
• Ensure compliance with CPE’s Enhanced Registration Framework (ERF) and EduTrust certification, staying updated on regulatory requirements.
• Participate in special or ad-hoc projects, as well as miscellaneous tasks, using digital tools to streamline processes.

EDUCATIONAL QUALIFICATIONS

Possess a Diploma in Business or Personal Secretarial Certificate or equivalent is preferred

WORKING EXPERIENCE

Minimum 2 years secretarial experience serving management

JOB REQUIREMENTS

· Ability to handle sensitive and confidential information with discretion

· Excellent command of both spoken and written English

· Ability to multitask and be flexible to changes

· Work independently

· Improve productivity and wellness

· Appreciate finding, analysing and comparing data

· Strong personal commitment and accountability

· Able to work under pressure and meet strict deadlines

Proficient in Microsoft Office applications