Job description

Job Description

Xpressflower.com is looking for Office Admin / HR Executive to support in Office Admin / HR administrative duties.

This person is someone who is highly positive, independent but works well with people as a team.

He/she is also someone who is a multi-tasker; meticulous, with strong organizational skills and results-oriented.

General

Office admin and general management

· Support in general office management - pantry / mails / office maintenance - aircon, pest control, etc. / leases / utilities, etc.

· Insurance matters

· Office licences

· Gov applications ( Levy waivers / NS / Pro-Family / Traffic Police, etc. )

· Other ad hoc tasks

HR

Work and support HR Manager with :

General HR Admin

· Support in ensuring that all HR policies, practices, and initiatives are in compliance and aligned with the business requirements.

· Generate relevant monthly reports where required.

Recruitment

· Manage our recruitment effort

· Marketing our company and job posting to various job channels

· Work with the department heads on the recruitment effort

· Scheduling of interviews

· Assist in the administration of employee confirmation, contract renewal, re- employment, employment certification letters, assists in reference checks, etc

Government Grants and Work pass Management

· Understand various grant available

· Assist in the Grant application process

· Assist in Work pass application and administration

Internship Management

· Manage the relationship with key education institutions for internship positions

· Assist in the application for interns

· Manage the Administrative needs for the internship process

Employee HR App

· Administer the HR App and enforce the usage

· Manage the Leave Management for the staff via the app

Payroll

· Work with payroll executive to ensure the payroll is done correctly

· Validate the payroll before approval

What do we need from you?

· A-Levels or Diploma in human resource (or related qualifications)

· At least 3-5 years of similar experience preferred

· Possess a keen interest in office management and human resources

· Ability to work well with internal stakeholders ( different levels of staff as well as management personnels )

· Ability to work independently as well as a great team player

· Self-motivated and resourceful with good multitasking and organizational ability

· Great Personality with a Positive Attitude in general

• Handle full set and monthly closing of accounts
• Perform monthly and year end closing activities including financial statements
• File Singapore Statutory reports, GST (quarterly)
• Liaise with company’s auditor and prepare audit schedules
• Assist with ad-hoc duties as assigned by Management
• Diploma in Accounting/Finance
• Meticulous and independent
• Training will be provided
• Fresh graduates are welcome to apply

Responsibilities

Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.

Ensure that client asset plan expenditure savings targets are achieved.
Deliver an exceptional quality of service to the client, as reflected by client feedback.
Ensure that the property asset management service offering is developed, implemented, achieved, and maintained.
Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities, and the client.

Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
Ensure that all company and building systems are operating and maintained appropriately.
Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.
Ensure all staff and contractors receive up to date training and site inductions.
Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.

Special Projects
Leading and managing the product/ service roadmap for Commercial Asset management services and ensuring alignment with business objectives and margin goals.
Assessing the current state of products, identifying ways to transform existing solutions while thinking through innovative new solutions that need to be built or bought.
Establishing OKRs (Objectives & Key Results) to ensure your products achieve their goals
Collaborating with the internal and external team and partners to further deliver on the new vision of the product/ services.
Championing the voice of the customer; establishing one-to-many customer and partner forums for product feedback; engaging deeply and personally with customers, partners, and the field.
Identify commercial asset management product and services trends and new features to assist with defining services and technology roadmap.
Work closely with regional business stakeholders, cross-functional business line teams, and third-party/vendor developers to effectively prioritize demand and allocate team resources in support of business outcomes.
Above all, delivering strong and compelling products and services that take advantage of JLL’s unique technology, data, relationship and people assets in order to move the needle on market share and margin.

• Develop candidate sourcing strategies based on client needs and identify candidates using a range of different channels
• Conduct candidates interviews, present shortlisted candidate profile summaries
• Arrange client-candidate meetings, follow up with negotiations and conduct reference checks
• Advise candidates on career development and opportunities
• Business development for new clients, communicate with clients to understand their hiring requirements

Requirements:

• Preferably possess Certificate of Employment Intermediaries (CEI), or willing to take CEI test
• Previous experience in recruitment, sales, HR, business development or related industry

Thank you in advance for your applications. We regret to inform that only shortlisted candidates will be notified.

Our Company is looking for a Sales Support Executive (SMB/Corporate) to be in charge of sales support and administration.

Responsibilities:

• Order processing (Quotation, PO, DO, and Invoicing)
• Respond to customers' queries
• Work closely with the team to drive sales to meet monthly/quarterly target
• Maintain good relationships with existing accounts
• Liaise closely with the logistics department, Product Managers and customers to ensure on-time order fulfillment
• To perform any ad-hoc duties as assigned by the Superior/Management

Requirements:

• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, any field
• Training will be provided
• Detailed in paperwork handling
• Ability to work independently and also team oriented
• Positive attitude
• Only Singaporeans

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Parental leave

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Job Title : Senior Project Executive/ Assistant Project Manager

Job Type : Permanent

Job Location : Island-wide

Key Skills : Project Management, Client Management

Job Scope:

We are looking for a driven and enthusiastic Senior Project Executive/ Assistant Project Manager for managing outsourcing projects. In this role, you will work closely with customers and internal stakeholders to ensure the successful delivery of projects, optimize revenue and achieve project objectives in relation to cost, time, and quality. Your responsibilities will include assembling project teams, coordinating staff and internal resources, managing customer relationships, and liaising closely with cross-functional teams to ensure the efficient delivery of projects.

Job Responsibilities:

· Collaborating with functional teams to optimize project efficiency and outcomes.

· Creating project dashboards and data for review.

· Managing & building internal & external stakeholder relationships and tracking KPIs/focus areas.

· Procuring adequate resources to meet project objectives within timelines.

· Implementing governance standards, tracking project status, and establishing best practices.

· Reporting and tracking project metrics, P&L and Service level agreement.

· Delivering end-to-end project deliverables, control, and success, and transferring to Operations.

Job Requirements:

· Degree/Diploma holder with min 3 years of Project Management experience.

· Relevant experience in managing outsourcing project management.

· Reporting and Data analysis skills

· Excellent written communication & strong internal stakeholder management skills.

· Strong customer focus and external relationship management.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R187260

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

The Marketing Executive is responsible for providing comprehensive support to the CEO and Commercial/Corporate Team. The job requires the individual to undertake marketing projects to strengthen the company’s continuous growth locally and globally (B2B and B2C). This individual should constantly utilize innovative ideas to construct efficient and effective marketing strategies for the company’s products, services and branding. This includes conducting market research, data analytics, needs analysis, creating corporate materials, campaigns and events that can make a difference for the company’s success tailored to future market trends and customers’ requirements.

Required Skills & Qualifications

1. Diploma or equivalent.
2. 3-5 years of experience working in an office / corporate setting.
3. Proficiency in development and execution of offline, online and social marketing plans inclusive of web development, Microsoft Office (Word, PowerPoint, Excel) and infographics.
4. Having attended course(s) in digital photography, digital marketing, generative AI, social media branding would be an advantage.
5. Creative, resourceful and able to work under pressure to meet tight datelines.
6. Strong verbal and written communication skills
7. Good organizational skills and ability to multitask
8. Self-starter; possess good problem-solving and decision-making competencies
9. Good interpersonal skills

Core Responsibilities include

1. Execute e-commerce implementation plans. Analyse buyer and seller demographic and customer touch points to execute offline, online and social marketing plans in a fluid and fast-moving corporate setting and to propose enhancements.
2. Analyse industry landscape, digital marketing technologies and competitor product offerings with recommendations of new digital and marketing strategies. Monitor new market trends, business opportunities and market segments in both global and local landscapes and to align marketing strategies. Execute and evaluate effectiveness of brand/marketing plans and content initiatives to increase brand awareness and making adjustments across platforms where necessary.
3. Monitor Key Performance Indicators (KPIs) throughout marketing implementation.
4. Conduct research on brand awareness, associations and public perception.
5. Collaborate with stakeholders to develop marketing campaign collaterals, content for web, blogs, vlog and various digital platforms.
6. Maintain organization's social media platforms and digital marketing channels to align with branding strategies.

Benefits

This position is an outstanding opportunity for a highly-motivated marketing executive to assume a pivotal role in the evolution of a fast-expanding company. Incentives bonuses will be performance based.

The Role:

To support the brand in meeting sales targets by performing various marketing activities and campaigns set out by the management and marketing team.

Job Responsibilities:

• Support Marketing Director/Manager/GM in executing effective marketing strategies and annual marketing campaigns.
• Execute the annual and ad-hoc marketing plans and initiatives that significantly help stores to achieve sales target, guest counts, and market share.
• Plan, execute and attend community and local store marketing events. Monitor industry statistics, follow trends, and shop competitors within the market. Create and execute marketing campaigns to promote products and increase sales, build guest counts, and support customer loyalty. This include physical presence with the stores, and not limited only to administrative roles.
• Act as liaison with mall management and operations for local restaurant marketing campaigns including for underperformance stores and new store openings.
• Assist, collate, and coordinate information needed with production of marketing materials and literature online and offline for aggregators’ platforms, new store openings and local store marketing.
• Ensure stores’ marketing materials are accurately displayed, in good condition and distributed as required.
• Act as liaison with aggregators on marketing campaigns.
• Ensure the external brand persona and direction is always adhered to.
• Update and maintain documentation and databases – aggregators, new store openings and local store marketing.
• Perform market analysis and research on competitors.
• Responsible for the aggregators’ performances and sales building report.
• Ad hoc reports or other tasks will be assigned as needed.

Requirements :

• Possess a degree or professional qualification in Marketing / Marketing Communications / Advertising or any equivalent certification.
• Fresh Graduate with Marketing qualification are welcome.
• Candidates having experience in F&B/consumer retail products or in working with field marketing have an added advantage.
• Possess project management and communication skills – demonstrate ability to lead with excellent interpersonal communication.
• Meticulous, creative, and innovative person with strong organizational and time-management.
• Proactive, flexible and hungry to learn and grow professionally.

JOB DESCRIPTION

• Location: Novena
• Working Hours: Monday to Friday (Office Hours)
• Work Type: 5 months contract (Convertible)
• Salary: $12/h

JOB SCOPES:

• Extract e-forms from Admin Module
• Upload e-forms/e-listings into Sharepoint
• Run RPA/macros to extract information from various systems to process e-forms and e-listings
• Distribution of cases/listings/loan returns/forms
• Check forms, send hardcopy letters
• Housekeeping etc

JOB REQUIREMENTS:

• Singaporean (s) only.
• Must possess at least Diploma in any related discipline.
• Able to commit for the duration stated
• Good IT skills & knowledge of MS Office, including excel

Interested candidate may apply via email to [email protected] (indicating Job ID J44757 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Ricky Teo Xi Er - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

NOT A SALES ROLE

We’re hiring for our growing Recruitment Executive team. You’ll work closely with our project managers to help them find talent for their projects, and you’ll also be involved in innovative ways to draw in the right talent for the right role.

Responsibilities

• Work with the hiring manager to gain insight into their staffing requirements and develop a targeted recruitment plan to address manpower needs
• Utilize a variety of approaches to acquire and entice prospective talent, including reviewing resumes, conducting preliminary phone screenings, and evaluating candidates' skills, knowledge, abilities, and compatibility with the organization's culture.
• Collaborate with the HR administrator to facilitate the onboarding process for new candidates and ensure the smooth execution of contract signing procedures.

Requirements:

• Open to applicants with no experience
• Must be able to work independently with minimum supervision

Other Information:

• Location: Kaki Bukit
• Working Days/Hours: Monday to Friday, 9am to 6pm
• Salary: $1,800 - $3,200

• Work closely with the team to implement effective sales strategies.
• Stay informed about market trends and customer needs to enhance sales performance.
• Develop effective marketing materials to promote service and value proposition to new and existing customers
• Playing a key role in planning and executing sales and marketing strategies aimed at boosting the company’s business development opportunities and product sales.
• Manage various marketing channels, including online and offline platforms.
• Builds business by identifying and selling prospects, maintaining relationships with clients.

Role Description

This is a full-time On-Site role for a Car Sales Consultant located in Singapore with flexibility for some remote work. The Car Sales Consultant will be responsible for prospecting potential customers, building relationships with them, understanding their needs, and providing them with accurate and up-to-date product information. The Car Sales Consultant will also work with the Sales team manager to ensure customer satisfaction, meet or exceed sales targets, and maintain a high level of professionalism and integrity.

Qualifications

• Strictly Singaporean or Permanent Resident.
• Hold A Valid Class 3 Driving License
• All gender welcome.
• Prior experience in car sales or a related field is preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong sales and negotiation skills, with some proven track record of meeting or exceeding sales goals.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office, Google, Social Media tools, and internet search tools.
• Ability to multitask, prioritize, and manage time effectively.
• Demonstrated commitment to professionalism, ethical behavior, and customer satisfaction

AA TRUST AUTOMOTIVE PTE LTD is an equal opportunity employer and we welcome and encourage diversity in the workplace.

Basic + High Commission/ Incentive

Job Description

• Provide organization wide training support requirements and coordination including registration, logistics preparation, refreshments, and feedback evaluations.
• Provide administrative support to department
• Training account management for external and in-house programs via learning management systems.
• Assist in coordination of all collaboration and partnership programs
• Maintaining of staff’s training records and certification status
• Process all course applications to ensure relevancy to company and staff’s development.
• Administer all sponsorship and bonds for external training and professional development programs.
• Source and liaise with training providers based on training needs.
• Responsible for processing of all training grant administrations.
• Assist in maintaining and tracking of all annual training budgets and records.
• Perform all other tasks and responsibilities assigned by management.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or related discipline.
• Minimum 4 years of experience in training administration.
• Pro-active, meticulous, and well-organized with an eye for details and accuracy.
• Proficient in MS Office applications and familiar with training/learning management systems.
• Knowledge in Training Partners Gateway (TPGateway), WTUS and ACLP Certified will be an advantage.

Interested applicants are invited to send your updated resume in MS Word format via APPLY NOW.

We regret that only shortlisted applicants will be notified.

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The successful candidate will provide administrative support to our staff, ensuring efficient operations.

Key Responsibilities:

- Manage calendars, schedule appointments, and coordinate meetings

- Answer phone calls, respond to emails, and direct inquiries

- Maintain accurate records of inventory, orders, and shipments

- Prepare and edit documents, reports, and presentations

- Maintain accurate records, files, and databases

- Provide customer service and support to clients and colleagues

- Perform various administrative tasks, such as photocopying, scanning, and faxing

- Collaborate with team members to achieve departmental goals

- Assist with data entry

Requirements:

- Diploma preferred

- 2+ years of administrative experience

- Proficiency in Microsoft Office and Google Suite

- Excellent communication, organizational, and time management skills

- Strong problem-solving skills and ability to adapt to changing priorities

- Ability to work in a fast-paced environment with accuracy and attention to detail

- Strong customer service skills

5 days work week

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift or split shift

.Must be able to work extra hours or weekend if needed

Job Summary:

We are seeking a dynamic and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing marketing strategies to enhance our brand presence, engage customers, and drive sales growth.

Key Responsibilities:

• Develop and execute marketing campaigns across various channels (digital, print, social media, etc.)
• Conduct market research to identify trends and customer insights
• Collaborate with the design team to create compelling marketing materials
• Manage and optimize social media platforms
• Track and analyze campaign performance, providing actionable insights
• Coordinate with external agencies and vendors
• Plan and manage events and promotional activities
• Assist in the development of the marketing budget
• Ensure brand consistency across all marketing efforts

Requirements:

• Bachelor's degree in Marketing, Business, or a related field
• Proven experience as a Marketing Executive or similar role
• Excellent understanding of marketing principles and practices
• Strong communication and interpersonal skills
• Creative mindset with the ability to think outside the box
• Analytical skills and attention to detail
• Ability to work independently and as part of a team

Preferred Qualifications:

• Experience in Business Adminstration
• Certifications in digital marketing or related fields

Jobs Scope:

• Handling ISO and Bizsafe renewal & Green and Gracious
• To participate in performing internal/ external audits
• Experience in apply /renewal /cancellation of work permit including workers' repatriation
• Well versed and to maintain up to date knowledge of MOM laws
• Update and maintain Personnel data file
• Prepare Employment Contract
• WICA Insurance Claim & FWMI & WICA Renewal
• Knowledge of Info-Tech Payroll system
• Manage day-to-day office operations, including maintaining office supplies, equipment, and facilities
• Provide support in administrative tasks and attend phone calls
• Administer training related matters including coordination or enrolment of external courses, update & maintain training record etc
• Any other ad hoc duties as assigned

Requirments :

• Diploma/Degree in HR/Business or equivalent
• At least 5 years’ and above of working experience as a HR and Admin
• Good knowledge and keep upto date to HR practices and MOM regulations
• Hands-on, meticulous, high integrity, responsible and good team player
• Willingness to learnt and able to work independently with good multitasking skills
• Able to meet timelines and excellent organizational skills
• Good communication skills
• Working Hours : Mon-Fri 9am-6pm, Alternate Sat 9am-1pm

· MNC

· Central

· 5-day week

Our client, a Global MNC, has an opportunity for a Winner to join the Team as a Corporate Tax Executive (In-House).

RESPONSIBILITIES:

• Prepare Singapore corporate income tax computations under team guidance.
• Collaborate with other teams, such as accounting, and external tax agents to ensure timely and accurate filings.
• Assist with queries from IRAS and tax agents.
• Manage compliance milestones, including withholding tax filings.
• Support senior executives and managers with ad-hoc projects, such as cross-border transactions.
• Address accounting and tax-related inquiries from other teams and departments.
• Perform ad-hoc tasks as required.

REQUIREMENTS:

• Bachelor’s Degree in Accounting, Finance, Tax, or other business-related fields
• At least 2 years of relevant tax experience, preferably with industry or accounting audit experience.
• Fundamental knowledge of Singapore CIT, GST, and Withholding Tax.
• Hands-on experience in tax preparation and computation.
• ERP (SAP) experience is advantageous.
• Practical experience in a Big 4 firm or MNC tax department is a plus.

OTHER INFORMATION:

• Location: Central
• Working days: Monday to Friday
• Salary: Salary will commensurate according to experience & qualifications
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Janelle Kow Jing Qi (EA Personnel Reg. No. R2199017, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Janelle at [email protected]for a confidential discussion.

Please indicate the below information in your resume:

· Current & Expected salary

· Reason(s) for leaving

· Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application

• Manage key client accounts by serving as the primary point of contact
• Build and manage relationships with existing clients
• Address clients on shipment inquiries
• Oversee and expand relationships with key clients
• Monitor customers' trading trends
• Conduct quarterly business reviews with existing clients and drive additional business
• Serve as a trusted advisor to key clients

Able to promote lounge food and drinks, able to handle customer request and build up customer relation, improve lounge image. Able to delicate workscope of waiter and waiteress, plan work detail and to calculate commission earned for all staffs, create idea and events to bring up sales profit for company.

Plan, execute and manage all digital marketing channels with innovative ideas (e.g., company websites, social media, etc.) to ensure brand consistency.

Regularly generate, edit, publish and update company websites, social media posts, stories, and other sharable content

Creating and copywriting advertising assets in the form of copy, video and images

Manage and improve online content and track SEO efforts.

Brainstorm new and creative growth strategies through digital marketing and be open to experimenting with new channels.

Any ad hoc tasks as assigned

We’re looking for a full-time to join part of our Family!

1) Admin Executive

• Invoicing, Taking orders, Purchasing etc..
• Handling of online platform like GrabFood etc (menu update & ordering issues etc)
• ISO recording and documents preparation

Proficient in Microsoft Window: Excel, Word and Accounting Software: Quickbook

Bilingual in English and Mandarin

Location - Kaki Bukit

Interested candidates, please email us at [email protected]

Responsibilities

• Install and configure computer hardware (including servers, PCs, laptops and mobile devices), software, systems, networks, printers, and scanners
• Perform and troubleshoot hardware/software installations, configurations, and updates
• Repair and replace equipment as necessary, troubleshoot on technical issues (Wi-Fi, access points, laptops, emails, etc.) to ensure functionality
• Respond and resolve in a timely manner to service issues and requests, update employees on the status of their service requests
• Monitor and maintain IT systems, networks and telecommunications services, ensuring all aspects are operating efficiently, optimally, and cost effectively
• Review and assess hardware and software (procurement process, physical control and maintenance) and Audio Visual (AV) Systems and recommend appropriate purchases
• Manage communications and working relationships between IT and other divisions / departments within the organisation as well as with external IT service providers
• Collaborate with engineering and development teams to identify, evaluate, deploy and maintain optimal cloud solutions
• Develop and implement policies and procedures for all areas of information technology to assure data accuracy, security, legal and regulatory compliance and with standard operating procedures
• Manage annual IT budget and ensure cost effectiveness
• Prepare accurate and timely reports, develop technical SOPs/workflows and policies
• Plan and execute initiatives to enable the Company to achieve its objectives through the effective use of technology; Serve as technical lead or project manager for system implementation projects
• Develop, implement and maintain the Company’s business continuity and disaster recovery plans
• Ensure security of IT assets, data backup and recovery, network access, backup systems; Supervise audits to verify the security of internal and external systems
• Responsible for information security and file management (like file archival etc)

Requirements

• Bachelor’s Degree in Information Technology /Engineering / Computer Science or related
• Minimum 3 years of proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
• Proficient in Windows and MacOS and associated hardware, networks and systems
• Experience with basis programming and website design is an added advantage
• Strong ability to diagnose and troubleshoot complex technical issues
• Experience in cloud infrastructure and solutions
• Ability to provide step-by-step technical support, both written and verbal
• Strong problem-solving skills and attention to details
• Good communication skills
• Able to work both independently and as a team
• Able to be on standby after office hours to resolve systems related incidents