Chief Executive Officer Job Description

Our CEO job description accurately describes the duties and responsibilities that generally need to be performed by a traditional CEO. This CEO job description may be copied, modified, edited, and used freely by your organization. You may be looking for a startup CEO or executive manager job description. With a corporate chief of staff job description or CEO job description for a small business, the CEO job description for a manufacturing unit, or even a cafe owner job description, you are at the right place. If your company needs a job description for another executive-level role, please contact us, and we will be happy to assist. CEO Search is an executive search firm specializing exclusively in recruiting c-level executive candidates.

Chief Executive Officer – CEO Job Description

The CEO is responsible for providing strategic, financial and operational leadership for the company and will closely coordinate and work with the Board of Directors and senior leadership team.

Primary Responsibilities of CEO

Responsibilities of any Chief Executive Officer is similar to the duties of a business owner or a president. So if you wonder what does ceos do, then here let us see some of the vital duties of ceo of a business.

1. Executive leadership team responsibilities must be taken care of by the CEO. Plan, develop, implement and direct the organization’s operational and fiscal function and performance.
2. Act as a strategic partner by developing and implementing the company’s plans and programs.
3. Analyze the effects of long-term growth initiatives, planning, new strategies, and regulatory actions.
4. Perform accurate analysis of financial trends and budgets to help the BOD as well as the senior executives will increase credibility and authority.

1. Implement, improve, and enforce policies and procedures that will increase the financial and operational effectiveness of the company.
2. Communicate effectively and establish credibility throughout the organization and with the Board of Directors as an effective developer of solutions to business challenges.
3. Provide expert financial guidance and advice to others within executive leadership.
4. Improve the planning and budgeting process continually by educating departments and key members of corporate leadership.

1. Provide strategic input and leadership on decision-making issues affecting the organization, specifically evaluating potential mergers, acquisitions, or partnerships.
2. Optimize the handling of banking relationships and work closely with CFO to foster and grow strategic financial partnerships.
3. Work with the finance team to develop a solid cash flow projection and reporting mechanism, which includes setting a minimum cash threshold to meet operating needs.
4. Act as a strategic advisor and consultant offering expert advice on contracts, negotiations, or business deals the corporation may enter.
5. Evaluate the company’s financial, operational, and sales and marketing structures to plan for continual improvements and a continual increase in operating efficiencies.
6. Mentor and interact with staff members at all levels to foster growth and encourage development among the senior executive team and all staff members.

Important Leadership Traits:

1. Strong leadership ability.
2. Strategic mindset.
3. Professional business acumen.
4. Outstanding problem-solving skills.
5. Excellent ability to lead and manage
6. Continually drive effective results.
7. Communicate effectively at all levels.

Job Purpose

The Executive / Senior Engineer is responsible for development and implementation of asset management processes within the Maintenance and Engineering (M&E) Group. The core focus of the job function will be managing and implementing asset management processes to ensure reliability and availability of operating assets.

Duties and Responsibilities

1. Develop and implement asset management plans and processes including spares management, alternate parts, and obsolescence management.

2. Work with maintenance branches to establish and maintain a comprehensive database for spares, tools, and other critical equipment for M&E group.

3. Coordinate with branches on spares and materials requisition, including preparation of approval papers.

4. Manage and coordinate applications and requests for any asset modification within the rail network.

5. Coordinate, collate and prepare performance and maintenance plans and reports across the branches for submission to the authorities.

6. Facilitate and coordinate external projects with LTA and/or external parties. 7. May be required to perform work during night hours and over weekends/public holidays.

Qualifications & Work Experience

1. Degree in Engineering discipline.

2. Knowledge of Asset Management and Quality Management standards such as ISO 9000/14000/18000/55000.

3. Prior work experience in the asset management field or statistical process control will be advantageous.

Skills

1. Proficiency in Microsoft Office Suite.

2. Basic knowledge in statistical software is advantageous.

3. Proficiency in data visualisation tools such as PowerBI or Tableau is advantageous.

• Identify opportunities and build partnerships for the product and sector by analysing trends and generating leads through networking.
• Understand the products and target audience, create materials for accounts, and develop strategies for product sell-in.
• Assist the Key Account Manager in fostering strong relationships with customers, suppliers, distributors, and partners.
• Coordinate delivery planning, support merchandising, and collaborate with internal teams to meet sales and partner needs.

Requirements :

• Degree in Business or equivalent
• At least 2 years of business development/sales experience in FMCG industry.
• Proficient in MS Excel and MS PowerPoint
• Excellent communication and presentation skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

• Identify opportunities and build partnerships for the product and sector by analysing trends and generating leads through networking.
• Understand the products and target audience, create materials for accounts, and develop strategies for product sell-in.
• Assist the Key Account Manager in fostering strong relationships with customers, suppliers, distributors, and partners.
• Coordinate delivery planning, support merchandising, and collaborate with internal teams to meet sales and partner needs.

Requirements :

• Degree in Business or equivalent
• At least 2 years of business development/sales experience in FMCG industry.
• Proficient in MS Excel and MS PowerPoint
• Excellent communication and presentation skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

 Maintaining daily books of account on an ongoing basis

 Reconcile records of bank & cash transactions regularly

 Maintaining and reviewing the bank reconciliation statement regularly

 Preparation of Balance sheet and P&L after closing of the books of account

 Maintaining detailed schedules of key accounts for financial audit purpose

 Preparing various MIS from the accounting records as per the Management requirement

 Checking the bills of vendor for correctness and preparation of cheques for utilities, taxes & other payments

 Preparing and recording the customer invoices on the basis of mandate

 Reviewing the Debtors outstanding on an ongoing basis and report on overdue balances

 Receive & record cheques/cash and other receipts received from customers & other income

 Analysing fund balance and preparing documents for placing of bank deposits

 Recording & ensuring proper filing of payments vouchers, Bank Documents, Receipts, Clients Invoices and vendor bills etc

 Assisting in payment of Advance Tax, TDS payment & Filing TDS returns, Service tax calculation, service tax payment & filling return.

 Handling routine correspondence.

 Preparing a database/repository of new circulars/ pronouncements etc., as may be applicable.

 Liaising with Auditor, Company Secretary and Banks

 Liaising with Govt agencies like IRAS, ACRA etc

 Preparing invoices

 Following up on payments/receivable

 Quarterly preparation of abridged accounts

 Preparing GST report and Submission every Quarter

 Tax Computation and Corporate Tax Filing (Form C)

Roles & Responsibilities

The main responsibilities of the role will include (but not limited to):

Client and relationship:

· Act as a point of contact for the clients on their day to day affairs, with supervision where necessary, and ensure that all communication, whether written or spoken in a professional manner;

· Maintain good relationship with clients;

· Respond to and deal with client queries in a professional and timely manner

· Ensure that the manager is kept up to date with any issues arising from the client or itsactivities

Service provision:

· Prepare financial data for entry into the accounting system

· Ensure all receipts are updated in the accounting system on timely basis

· Handle the banking of cheques into bank accounts on timely basis

· Handle accounts receivables and accounts payables

· Prepare bank reconciliation and audit schedules

· Prepare monthly payslips for payroll purpose

· Handle account closing up to the monthly trial balance, income statement and balance sheet

· Handle quarterly Goods and Services Tax filing

· Handle corporate secretarial documents and annual return filing

· Compilation of accounts or reports (preparation of unaudited report)

· Liaising with external auditor

· Handle corporate tax computation and tax return filing

· Perform other ad-hoc duties as assigned

Requirements

· Minimum Diploma/Degree in Accountancy/Finance;

· Fresh graduates are encouraged to apply.

· Proactive and committed to meet deadline;

· Pleasant personality and organised.

· At least 2 years of professional firm experience will be an advantage.

· Experience of auditing or tax (corporate income tax) will be an advantage.

· Experience of usage of Quickbooks, Xero, SAGE will be an advantage.

Job Type: Full-time

Salary: $3,000 - $4,000 per month

Benefits:

· Performance bonus will be considered (average: 2 months for past a few years)

· Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years

· Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)

· Manager distributed work schedule (list of assigned task in a month) to each staff at the beginning of month based on the position and capability to avoid giving heavy workload to each staff

Work environment and past benefits track records:

※This is not mandatory benefit to available to everyone. It is an example that the company provided such a benefit to certain employee last time or currently. And the decision is subject to the employer and performance/working period.

· The company subsidizes lecture, exam fees or courses (ACCA/Secretary/IRAS) if it is subject to work related.

· A few staff opt to work from home a few days in a week

· Average OT hours is less than 5 hours in a month

· Work from own country due to personal matters (period is limited) such as Bereavement, returning home, pregnancy, buying a house, etc.

Job Description:

The Executive Administrative Assistant will provide comprehensive support to senior executives, including preparing budget reports and management updates for the business unit. This role ensures effective communication and smooth operations within the team by managing schedules, coordinating meetings, handling correspondence, and maintaining documentation. The role requires a high level of organizational skills, attention to detail, and the ability to work independently on tasks critical to business operations.

Key Responsibilities:

Executive Support

• Serve as the main point of contact between executives and internal/external clients.
• Manage executive schedules, including organizing meetings, appointments, and travel arrangements.
• Handle executives’ requests, inquiries, and correspondence professionally and efficiently.

Budget and Reporting

• Prepare, review, and submit budget reports, tracking expenses against forecasts for business units.
• Collaborate with finance and other relevant teams to gather financial data for reporting.
• Compile, analyze, and prepare presentations and update decks to management on the business unit’s performance, progress, and key initiatives.

Meeting and Event Coordination

• Organize and coordinate meetings, including preparing agendas, taking minutes, and circulating meeting materials.
• Arrange logistics for meetings, conferences, and events, ensuring all needs (e.g., venues, materials) are met.

Communication and Correspondence

• Manage phone calls, emails, and messages on behalf of the executives, ensuring timely and appropriate responses.
• Draft, proofread, and edit reports, presentations, and executive communications.

Documentation and Filing

• Maintain an efficient filing and documentation system for critical records, ensuring confidentiality.
• Monitor and manage office supplies, researching and ordering as needed to ensure operational efficiency.

General Administrative Tasks

• Assist in preparing briefing documents, update decks, and reports for internal and external use.
• Prepare and submit expense reports, timesheets, and other related documentation.

Qualifications:

• Proven experience as an Executive Administrative Assistant, Senior Executive Assistant, or in a similar role.
• Proficiency in MS Office Suite (especially Excel, PowerPoint, and Word) and familiarity with office management systems.
• Experience preparing budget reports and presenting updates for executive review.
• Excellent organizational skills and attention to detail with the ability to multitask and prioritize workloads.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality when handling sensitive information.
• Diploma or degree in Business Administration, Finance, or a related field preferred.

Key Competencies:

• Strong analytical skills, with the ability to interpret financial data and prepare reports.
• High level of initiative and ability to work independently.
• Strong communication skills, with the ability to convey information clearly with internal and external stakeholders
• Professional demeanor and positive attitude.

Job Responsibilities

• Support of HR functions such as payroll, compensation, performance management,benefits administration, audits, internal control and monthly reporting.
• Execute HR programs in alignment with Corporate strategies
• Maintain accurate HR database and up-to-date employees’ records
• Ensure compliance with HR policies
• Administer employee benefits i.e insurance, medical benefits
• Handle the yearly HR budgeting
• Handle MOM-related surveys
• Assist in ad-hoc HR projects
• Manage payroll administration
• Participate in continuous monitoring of internal controls where necessary andensure compliance
• Ensure employee handbook is updated when necessary
• Involve in planning and executing of employee engagement events
• Training Administration
• Involvement in internal communication for HR related matter
• Support recruitment when necessary
• Back up for other HR colleague
• Any other Ad-hoc duties

Job Requirements

• Minimum Diploma in Human Resource or Business Administration with at least 5years relevant experience in a MNC environment
• Excellent interpersonal and communication skills
• Knowledge of Employment Act and MOM regulations.
• Excellent Customer Oriented mindset with ‘can-do’ attitude.
• Self-motivated, meticulous and has initiative.
• Knowledge and hands on experience in payroll software
• Ability to work both independently and in a team.
• Well-versed in Microsoft application

Other Information

• Contract is extendable/convertible to perm (subject to availability)
• Company bonuses
• Work from home arrangements
• Staggered working hours: 8am - 10 to 5pm - 7pm
• Company shuttle bus provided in selected areas: Sengkang, Paya Lebar, Tampines

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24995

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

1. Mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

1. Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.
2. Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

1. To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
2. Manage and implement proper credit control procedures and bad debt recovery.
3. Ensure maximum efficiency and effectiveness in work processes within the department
4. To undertake any other duties as may be assigned.

1. Tertiary education
2. Relevant qualifications in general insurance (minimum CGI)

1. Minimum 3 years experience in general insurance industry
2. Technical Knowledge in Marine underwriting and risk management
3. Relationship building skills
4. Business acumen
5. Strong communication and interpersonal skills
6. Result oriented
7. Strong marketing and portfolio management

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

This role will support the day-to-day administration of industry engagement and partnerships at CFISG, working closely with the Executive Director and Director of Strategy, Partnerships, and Technology Translation. The candidate will play a key role in driving industry engagement and partnership activities, bridging communication and collaboration between CFI Singapore, partner institutions, and industry stakeholders to advance joint initiatives and strategic goals.

The ideal candidate will bring exceptional interpersonal and writing skills, coupled with strong organizational abilities. Success in this role requires diplomacy, creativity, and a detail-oriented mindset, along with the ability to navigate complex institutional and research environments. The candidate must excel at managing multiple priorities under tight deadlines and demonstrate a proactive, solutions-oriented approach to fostering impactful partnerships.

The successful candidate will cover the following roles:

a) Strategic Partnership Development and Engagement

• Collaborate closely with the Director of Strategy, Partnerships & Technology Translation to develop a multi-year strategic partnership roadmap, outlining key partnership goals, priority sectors, target organizations, and milestones.
• Develop and implement targeted engagement and outreach strategies to establish CFISG as a hub for industry partnerships, facilitating strong collaboration networks and showcasing the Institute’s capabilities.
• Follow up with communications and arrange dialogue and discussion sessions with the identified strategic industrial partners and other organizations to advocate for CFISG’s initiatives.
• Design and implement outreach programs, including informational sessions, seminars, and dialogue sessions, to showcase CFISG’s research and partnership opportunities to a broader industry audience.

b) Partnership Operations and Administration

• Coordinate all necessary documentation for research collaborations, and work together with different NUS entities to facilitate the drafting and management of Research Collaboration Agreements (RCAs), Memoranda of Understanding (MOUs), and Non-Disclosure Agreements (NDAs).
• Organize and facilitate partner engagement activities, such as workshops, roundtable discussions, or other events, to showcase research advancements and explore new collaboration opportunities.
• Establish and manage a partnership pipeline, tracking potential new partners and strategically aligning their interests with CFISG’s core objectives and ongoing research initiatives.
• Develop mechanisms for collecting feedback from industry partners regarding their experiences with CFISG, using insights to continually enhance partnership administration processes.

c) IP and Technology Translation Management

• Working closely with CFISG researchers, to develop and implement an IP strategy that aligns with CFISG’s long-term goals and research strength, identifying priority areas for patenting, copyright, and other IP protections.
• Use insights from IP analysis to identify potential white spaces, advising on research focus areas that have strong commercialization potential.
• Assist in technology translation activities, agreement preparation, IP management in CFISG

d) Resource and Partnership Management

• Assist Directors in managing agreements, documentation, and resource pledging with external partners, ensuring alignment with organizational goals and compliance requirements.
• Develop streamlined processes for agreement review, approval, and renewal to reduce bottlenecks and enhance efficiency.
• Act as the main point of contact between partnership stakeholders and CFISG, facilitating cross-functional collaboration to support partnership goals.

e) Integrated Communication, Outreach and Marketing

• Working closely with different principle investigators in CFISG, assist in the development and management of social media channels, website content, and digital newsletters to keep stakeholders informed about ongoing research, events, and new partnership opportunities.
• Support CFISG’s communication efforts, including outreach activities, and coordinate with stakeholders on publications, presentations, and other materials that promote CFI’s research and achievements.
• Create case studies, success stories, and testimonials that showcase the real-world applications of CFISG’s work, positioning the institute as a thought leader in coastal protection and flood resilience.

Job Requirements

• Degree in business administration, accounting or engineering
• At least 3+ years of related administrative experience
• (previous positions in academic environments and deep science fields would be a plus)
• Demonstrated multi-stakeholder project management experience
• Ability to handle complex, ambiguous and challenging situations and comfortable with change in a fluid environment within an evolving organization.
• Familiarity with project management resources and tools.
• General knowledge of local funding bodies and grant regulations.
• Ability to resolve complex issues and to make administrative and procedural decisions and judgments.
• Must have an advanced application of MS Office Suite (CRM, Word, Excel, PPT, etc.)
• Hands-on, analytical, empathetic, creative, passionate professional committed to ongoing progress
• Inclusive and a genuine team player.
• Excellent interpersonal and communication skills.
• Customer centric, creative thinker and inquisitive.
• Open to fixed-term contract.

Join a leading firm as a Service Delivery Executive to oversee and manage vendor support to ensure adherance to SLAs.

Your new role:

• Serve as the primary point of contact for external vendors supporting application systems.
• Negotiate and monitor service level agreements (SLAs), ensuring compliance and timely issue resolution.
• Oversee the day-to-day delivery of application support services by vendors to ensure high availability, performance, and reliability of application systems through proactive monitoring and timely intervention.
• Coordinate and collaborate with vendors to resolve complex issues and deliver enhancements in line with business needs.
• Evaluate vendor performance periodically and recommend improvements or alternative solutions.
• Serve as a liaison between internal teams, end-users, and vendors to ensure clear communication and alignment on requirements.
• Collaborate with internal IT teams to implement upgrades, patches, and changes to application systems.
• Supervise the technical aspects of vendor-provided application support, including system diagnostics, troubleshooting, and resolution of incidents.

You will need:

• Prior hands-on experience in a similar service delivery or application support role with strong vendor management skills.
• Technical understanding of application support and troubleshooting, as with technical knowledge on database management, middleware support and integration with third-party systems etc.
• Sound technical knowledge on Unix/Linux, Java, SQL and more
• Familiarity with incident management tools (e.g., ServiceNow, Jira) to track and resolve tickets effectively.

If this interests you or you know anyone who might be suitable, please click apply to submit your application or email an updated copy of your CV to [email protected]. Please note that only shortlisted applications will be contacted.

EA registration No.: R1987315

Employment Agency License No.: 23C2056

About Ryan's Grocery: Ryan's Grocery is a leading premium organic and sustainable grocery store in Singapore, committed to offering high-quality food and beverage products. We pride ourselves on delivering exceptional service and promoting sustainable living.

Job Description: We are seeking an energetic and proactive eCommerce and Fulfillment Executive to drive our online presence and fulfilment operations. This role is crucial for providing a seamless and enjoyable shopping experience for our customers, reflecting the high standards of our in-store service. The ideal candidate will have a customer-first mindset and be prepared to lead our ECommerce team towards achieving our digital and business goals.

Key Responsibilities:

• E-Commerce Management:
  • Oversee the day-to-day operations of our E-Commerce platforms to ensure a smooth and efficient shopping experience.
  • Create and manage product listings, ensuring accuracy in descriptions, images, and prices.
  • Set and update product prices, apply discounts, and manage promotional campaigns to drive sales.
  • Monitor and process online orders, ensuring accurate and timely fulfilment.
  • Manage online payment gateways, resolve payment issues, and ensure a seamless checkout experience.
  • Address customer inquiries, concerns, and returns related to online orders.
  • Collaborate with the Logistics team and cross department teams to ensure accurate and efficient shipping and delivery of online orders.
  • Handle returns, exchanges, and refunds in line with company policies and industry standards.
  • Process online orders from all online domains and manage order tracking and delivery status.
  • Pack orders and coordinate order processing to meet customer expectations.
  • Provide exceptional customer service, including answering queries, educating customers about products, and handling feedback.
  • Drive E-Commerce strategy, evaluating technology alternatives, mobile applications, and third-party sales channels.

Job Requirements:

• Diploma in Marketing, Business, Mass Communication, or a related field.
• Proven experience in E-Commerce operations.
• Familiarity with E-Commerce platforms, content management systems, and analytics tools.
• Must be computer savvy with strong organizational skills.
• Excellent communication and interpersonal skills, both written and oral.
• Highly initiative with positive energy and a proactive attitude towards learning.
• Ability to work weekends as required.

Job Description:

- Provide operational and administrative support to the end-users via phone calls and emails.

- Receive cases, analyse the background and follow up actions required.

- Communicate with callers where required, and with internal stakeholders for necessary actions.

- Correspond with various department to retrieve data and inputs necessary for case resolution or submission. Ensure that responses adhere to process flows.

- Conduct investigation on process gaps to determine root cause and provide advice for rectifications. Liaise with business process owners, ground users and system technical teams to rectify or improve process gaps.

- Support, conduct audit and track submission of reports.

- Provide clear and concise advice and responses to the queries raised via phone call and/or email.

- Carry out administrative tasks to ensure processes are complete.

Job Requirements:

- Track record of customer service experience and competency

- Excellent communication and interpersonal skills

- Able to handle different types of customers and complex cases

- Strong analytical and problem solving skills

- Meticulous with keen attention to details, highly disciplined, service-oriented and good team player

- Proficient in Microsoft Office applications (Excel & Word)

- Polytechnic Diploma/Degree

Interested candidates may apply to [email protected] (Reg ID: R1103695, EA License: 95C3650) for immediate processing.

ORIGINALS FURNITURE is a fast growing furniture retailer that prides itself on retailing unique and authentic home furniture and accessories.

Products are sourced globally and we have many unique shipments every month. Needless to say, it's an ambitious undertaking, and things around here are fast-paced and fun.

Originals is expanding and we are looking for a proactive and detail-oriented Procurement Admin Executive to join our team. This junior role is ideal for individuals who thrive in a fast-paced environment and have a passion for administrative efficiency, organization, and e-commerce operations.

Key Responsibilities

Ordering

• Consolidate bespoke customer orders and prepare accurate ordering calendars.
• Track orders and shipments to ensure timely delivery.
• Process container orders and handle final documentation.
• Draft and manage stock orders.

Receiving & Fulfilment

• Liaise with the buying and warehouse teams to coordinate container processing.
• Collaborate with sales and warehouse teams to address lead times, orders, and deliveries.
• Update and correct stock errors, SKU discrepancies, and stock locations/status.
• Handle cancellations, returns, and exchanges efficiently.

Stock Management

• Generate and analyze stock and purchasing reports.
• Maintain accurate stock levels, incoming stock dates, and online collections in platforms like Dear and Shopify.
• Identify and address overstocked or understocked items.

Content Management

• Accurately create and update product information, including dimensions, materials, and warranties, in Dear and Shopify.
• Ensure product pages are complete with descriptions, tags, and images in line with company templates.
• Perform regular audits of product content and website layout for quality assurance.

Skills & Qualifications

• Education: Diploma or equivalent in Business Administration, Supply Chain, or a related field.
• Experience: 1-2 years of experience in procurement, e-commerce, or administrative roles preferred.
• Strong organizational and multitasking skills with keen attention to detail.
• Proficient in e-commerce platforms like Shopify and inventory management tools such as Dear or similar systems.
• Excellent communication skills, both written and verbal.
• Ability to analyze data and generate actionable reports.
• Problem-solving mindset with the ability to adapt to a fast-paced environment.

What We Offer

• Competitive salary and benefits package.
• Opportunities for growth and professional development.
• A collaborative and supportive work environment.

Position: Warehouse Picking Line Leader

• 5.5 Days Monday to Friday: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM, Saturday: 9:00 AM - 1:00 PM
• Location: Chin Bee Crescent (Boon Lay MRT)
• Salary: Basic $2500 to $3500 + cold room allowance $100 + AWS + VB (depends on performance)

Requirements

• At least 1 year of experience in the warehouse department
• Basic knowledge of food hygiene and food safety

Job scope

• Deploy work based on real-time conditions.
• Must report any shortage of goods to the Room in charge or Warehouse Executive.
• Follow up on work progress to complete daily work.
• Report machine/equipment anomalies to the maintenance team.
• Report to warehouse supervisor when observers are not fit for work.
• Ensuring team members can complete their daily work.
• Supervising team member discipline.
• Supervising team members to ensure picking accuracy.
• Ensuring team members follow standard operating procedures (SOPs) diligently.
• Ensuring team members complete checklists.
• Ensuring team members check equipment/machines for abnormalities.
• Notify QA or supervisor when raw material quality issues are identified.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Identify opportunities and build partnerships for the product and sector by analysing trends and generating leads through networking.
• Understand the products and target audience, create materials for accounts, and develop strategies for product sell-in.
• Assist the Key Account Manager in fostering strong relationships with customers, suppliers, distributors, and partners.
• Coordinate delivery planning, support merchandising, and collaborate with internal teams to meet sales and partner needs.

Requirements :

• Degree in Business or equivalent
• At least 2 years of business development/sales experience in FMCG industry.
• Proficient in MS Excel and MS PowerPoint
• Excellent communication and presentation skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996