Job Description

• Industry/ Organization Type: Traveling Agencies
• Position Title: Reservation & Ticketing Executive
• Working Location: Beach Road
• Working Hours: 5.5 days (Mon – Fri, 9.00am – 5.00pm; Sat, 9.00am – 1.00pm)
• Salary Package: Basic salary up to $3,500 + Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Manage bookings and walk-in inquiries, handling the entire ticketing process.
• Make bookings, reservations, confirmations, and changes accurately for passengers.
• Handle inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
• Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
• Keep member accounts updated according to profile changes.
• Inform clients about current promotions, provide program materials, and assist with forms.
• Address feedback and complaints, coordinating with support to resolve issues.
• Participate in strategic planning, including needs analysis and budget preparation.
• Identify new business opportunities during team meetings.
• Manage ticket handling and event logistics.
• Stay updated on market trends, airline requirements, and industry changes.
• Perform other duties assigned by management, ensuring effective implementation and continuous improvement of the Quality Management System.

APPLY NOW!!!

• 2 years of relevant experience with a good understanding of airfares and reservations.
• Ability to work independently, stay patient, and perform under pressure.
• Strong team player with excellent interpersonal skills.
• Proficient in Air Ticketing and GDS (Amadeus) is advantageous
• Knowledge of the Sabre system is beneficial

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72143 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Ethiqal Pte Ltd is seeking a dynamic and customer-focused Customer Service Executive to handle inbound leads generated through advertisements. This role focuses on prompt follow-ups, ensuring a seamless customer experience, and converting inquiries into successful collaborations. The ideal candidate will be a proactive communicator with excellent organizational skills and a passion for providing exceptional service.

Key Responsibilities

1. Lead Follow-Up and ConversionRespond promptly to incoming leads generated from advertisements via email, phone, or other communication platforms.
   Understand customer needs and provide tailored solutions regarding Ethiqal’s services.
   Schedule meetings or consultations with clients and relevant team members.
   Maintain consistent follow-ups to nurture leads and drive conversions.
   
2. Customer Relationship ManagementBuild and maintain strong relationships with potential and existing clients.
   Address client queries professionally and efficiently, ensuring satisfaction.
   Act as the main point of contact for customer concerns and escalate issues to the relevant departments when necessary.
   
3. Administrative SupportMaintain an up-to-date database of leads and customers using the CRM system.
   Track, analyze, and report on lead conversion rates and other relevant metrics.
   Prepare and send quotations or proposals as needed.
   
4. Collaboration and CommunicationWork closely with the sales and production teams to align on client expectations and deliverables.
   Share customer feedback with the marketing and advertising teams to optimize lead generation strategies.
   

Qualifications

• Education: Diploma or Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Experience: 1–3 years of experience in customer service, sales support, or a related role. Experience in the media, advertising, or video production industry is a plus.
• Skills:Excellent verbal and written communication skills.
  Strong interpersonal skills and the ability to build rapport with clients.
  Proficiency in using CRM tools and Microsoft Office Suite.
  Exceptional organizational and multitasking abilities.
  

Key Competencies

• Customer-oriented mindset with a proactive approach to problem-solving.
• Ability to handle multiple leads simultaneously while maintaining attention to detail.
• Knowledge of advertising and video production services (preferred).
• Strong negotiation and persuasion skills.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

• Responsible for Identifying and creating sales opportunities, and Producing Leads.
• Be involved in providing initial information and conducting outbound calls, email/LinkedIn interaction to qualify clients’ interest in software solutions (ERP/CRM/BPM/Bespoke)
• Assist in developing PowerPoint presentations aimed at specific sector
• Diligent follow-ups with inbound leads supported by subsequent email communications.
• Route qualified leads to field sales team by initiating appointments.
• Confident, pleasent, organized and detail oriented.
• Experience of 1-3 years in Telemarketing in IT sector.
• Strong PowerPoint Word and Excel skills.
• Able to articulate well and possess good communication and keen listening skills
• Work closely with Sales and Marketing team members to share information, provide feedback, and achieve overall sales targets

CODE-001

FRESH GRADUATES ARE WELCOME!

Job Description & Requirements

REQUIREMENTS

Qualification

• Bachelor Degree or equivalent / IT graduate at least 1 to 2 years of working experience in the accounting field.

• Proficient in writing and communication in English

• Able to liaise with English

• Good computer skills like MS Office, Excel, Powerpoint etc.

• Possess good research skills.

• A team player.

• Full positions and salary commensurate accordingly

JOB TYPE

• Full-Time

DESCRIPTIONS

Roles & Responsibilities

Admin cum Accounts Assistant is responsible for maintaining the financial records and providing administration support for the smooth flow of the company.

She/he works closely with the Company Director and reports directly to her/him.

(A) Administration / HR (Human Resources)

• Responsible for handling full set and partial set accounts.

• Possess auditing skills is an advantage.

• Able to liaise with English and Mandarin speaking clients.

• Perform office administrative duties.

• Undertake ad-hoc duties whenever assigned.

• Handle walk-in / telephone / email / mail enquiries.

• Liaise with customers, supplier and sub-contractor.

• Maintain the Schedule of Accounts

• Prepare weekly bulletins.

• Prepare materials for company ads

• Purchase office stationery and refreshments for meetings/events.

• Keep up to date the office general filling system;

• Co-ordinate internally for document processing;

• Handle documents of workers, certificate, record all personal data and other documents;

• General administrative duties & any other ad-hoc duties.

• To accept any additional duties as requested by the company director.

(B) Finance

• Count cash and cheques received over the previous week together with the OA.

• Bank in cash and cheques.

• Prepare cheques and payment vouchers.

• Post receipts and payments into the accounting software.

• Prepare and post monthly journal entries.

• Prepare monthly bank and other reconciliations.

• Print and file full set of monthly financial (sales and expenses).

• Prepare and record sales documents (Quotation, PO, DO, Invoice, Payment Advice, Basic Book Keeping, etc);

• Handle full of company Account Payable (AP) and Account Receivable (AR).

Must be a good team player and ability to work independently with initiative;

Positive working attitude;

Able to start work immediately;

Additional Company Information

Company Name : Yang City Roofing & Builders Pte Ltd

Registration No. : 201003292W

Company Size : 1 – 50 Employees

Industry : Construction/Building/Engineering

Benefits & Others : Regular Hours, Mondays – Fridays, Casual, Medical

Location : No. 39 Woodlands Close #02-21, Mega@Woodlands

Sinagpore 737856

Interested candidates kindly email resume to [email protected]

This role holder is accountable for the design and implementation of the Organizational strategy to achieve the vision of Lulu Money Singapore, establish and maintain corporate governance, ensure a sustainable level of financial business strength, and enhance organizational capability and learning.

This includes developing a long-term plan for the Organization that should capture dimensions such as the profitable growth of the firm into new geographies and markets, diversification into new / related businesses, and development of new products/ technology.

Key Responsibilities

•  Develop a comprehensive understanding of the organization’s vision and establish a clear, actionable strategy to achieve it.
•  Translate the strategic vision into long-term and short-term business plans with measurable goals for top leadership.
•  Drive digital transformation, ensuring alignment with revenue and profitability targets.
•  Monitor the external environment to identify opportunities and risks, aligning internal initiatives to ensure systematic and timely execution.
•  Prepare the organization for future challenges by leading change management and transformation efforts.
•  Fulfill all legal, regulatory, and audit requirements following organization standards.
•  Empower leadership to enhance operational efficiency and achieve full compliance with business, functional, and IT regulations.
•  Oversee and drive the execution of business strategies to achieve consistent performance.
•  Regularly review and monitor business performance, providing strategic direction and course corrections as needed.
•  Optimize organizational resources to enhance efficiency across internal processes.
•  Foster a culture of continuous learning and innovation within the organization.

Key Competencies:

•  Strategic thinking with a strong focus on execution and outcomes.
•  Exceptional leadership and people management skills.
•  Strong financial acumen with the ability to drive growth and profitability.
•  Expertise in corporate governance and regulatory compliance.

Qualifications and Experience:

•  Proven track record of successfully leading an organization.
•  Strong knowledge of regulatory frameworks in Singapore and the region.
•  Exceptional communication and stakeholder management skills.
• Overall Experience of 15 Years and Minimum 05 Years in a Senior Management profile.
• Education - Any Relevant Degree

About the Role:

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Responsibilities:

• Responsible for the general day-to-day office administration of the company and serve as the point person for office administrative duties.
• Supervise a team comprising admin staff supporting front desk duties, such as answer and direct phone calls, receive and sort incoming mail and delivers, office document couriers, etc.
• Handle and oversee all travel arrangements (air travel, accommodation, etc.) and operations, and manage relationships with travel agencies, hotels, and travel service providers.
• Manage all Corporate Real Estate matters, including the renewal of office lease, delivery of office maintenance and handle any office moves or renovations.
• Maintain good relationships and manage contract and price negotiations with office vendors, service providers, and office lease.
• Oversee office equipment and archival storage, office cleaning and inventory of office pantry and stationery supplies.
• Develop effective corporate communication strategies
• To collaborate with HR team in organizing employee's engagement activities.
• Maintain and improve administrative processes efficiently.
• Any other administrative duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• 5 to 8 years of administrative management experience
• At least 2 years of supervisory experience
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent interpersonal and communication skills (both written and verbal)
• Maintain a mature discretion in handling confidential information/issues
• Strong organizational and planning skills in a fast-paced environment
• Possess a positive attitude and able to work independently
• Proficient bilingual written and verbal communication skills as one needs to manage our English and Chinese-speaking clients and stakeholders.

Job Description

• Develop and execute sales plan, identify new business opportunities
• Develop and strengthen relationship with trade partners
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Develop sales strategies including competitor analysis, and market trend to achieve sales KPI
• Develop and maintain strategic business relationships with major accounts to promote brand awareness and profitable business relationships
• Manage product inventory forecast for modern trade unit
• Develop trade marketing strategy with internal marketing team
• Report on the sales progress and action plans
• Other tasks duties assigned

Requirements:

• Diploma or Bachelor’s degree in Sales, Marketing, Business Management or equivalent.
• 1 - 2 years of experience in FMCG, modern trade industry
• Possess strong communication and interpersonal skills
• Able & confident to work independently

Wealth Management Executive Officer

Area of responsibility

Administration (Front)

• First point of contact to help with client onboarding.
• Prepare documentation for bank account opening.
• Actively maintain and update client database.
• Monthly recording of AUM for the preparation of fee calculation.
• Liaise with internal (compliance and Finance department) and external parties (custodians, insurance etc) to ensure smooth and timely account servicing & opening.
• Downloading and sending of (i) monthly statements to end clients and (ii) ad hoc statement request by wealth managers.
• Assist with operational issue between banks and Swiss-Asia
• Archive statements electronically and ensure internal sharing and distribution. (Finance department, to managers and clients)
• Assist with order placement and remittance instructions.
• Onboarding of new service provider:

o liaise with legal department,

o assist with due diligence on 3rd party,

o ensure documentation is processed effectively.

• Answer queries from internal & external stakeholders in relation to the work of Wealth Management department
• Assist Compliance with

o the monthly in and out cash transaction check (involves discussing with managers) if there are issues

o the monthly sample check on advisory trades (verification of client pre/post approval) if there are issues.

o the KYC refresher when it is not straight forward

• Liaise with bank to update signatories list.
• Other ad hoc duties/projects assigned by the Team Head.

Reporting and calculation (Back)

• Actively maintain and update commission table.
• Maintaining retrocession statements / approval and ensure internal sharing and distribution (to finance department, to wealth managers)
• Preparation of (i) Management fee, (ii) Performance (iii) CAS fees calculation
• Quarterly

- liaison with fund houses for trailer fees collection & allocation to Wealth Manager.

- liaison with custodians to claim for retrocessions & allocation to Wealth Manager.

• Monthly manual portfolio monitoring on accounts performance.
• Gathering of data for MAS survey.
• Assist with order placement and cash instructions.
• Other ad hoc duties/projects assigned by the Team Head.

Requirements

• University graduate in any discipline.
• With at least 1 year of administrative experiences.
• Strong organizational & prioritization skills.
• Operate with high level of integrity, operational awareness & risk awareness.
• Understanding & have working knowledge of regulatory and control environments that are relevant to the business.
• A mind for confidentiality.
• Service orientated.
• Able to work independently.
• Must be a team player.
• Able to work with MS excel.

Are you a meticulous and organized professional with a passion for corporate and administrative excellence? Join Verti Corporate as a Corporate Secretary Admin Executive, where you’ll play a vital role in supporting corporate compliance, maintaining statutory records, and assisting with regulatory filings. In this role, you will work closely with our corporate secretarial team, ensuring seamless operations and adherence to Singapore’s regulatory requirements. We’re looking for someone with strong attention to detail, excellent organizational skills, and a proactive approach to handling corporate matters with accuracy and professionalism.

Key Responsibilities :

Assist the Corporate Secretary in handling a portfolio of clients, ensuring compliance with ACRA and other relevant authorities.

Prepare and lodge corporate secretarial documents with ACRA, such as incorporation of companies, annual returns, changes in directors, and other statutory filings.

Maintain and update statutory registers and corporate records for clients, ensuring timely filing and compliance with statutory requirements.

Coordinate and prepare agendas, resolutions, minutes, and other necessary documents for board meetings and Annual General Meetings (AGMs). - Assist with the drafting of corporate resolutions, shareholders’ agreements, and other legal documents.

Handle the submission of relevant statutory filings and ensure deadlines are met.

Assist in Know Your Client (KYC) processes, including conducting due diligence and maintaining compliance with Anti-Money Laundering (AML) regulations.

Manage client communications, including responding to inquiries related to corporate secretarial matters and ensuring a high level of customer service.

Ensure proper document control, organizing and managing both digital and physical files for easy retrieval.

Support with the opening of bank accounts for clients and provide assistance with corporate changes, such as transfer of shares or director appointments.

Maintain a high level of confidentiality and secure handling of sensitive corporate information.

Any other ad-hoc job assigned by manager.

Qualifications and Skills:

Minimum GCE "O" or "A" Level.

At least 1-2 years of relevant experience in corporate secretarial practice, preferably within a CSP or professional services firm.

Familiarity with Singapore’s Companies Act and corporate governance requirements.

Knowledge of regulatory filings with ACRA via BizFile+ is highly preferred.

Experience in handling corporate filings for offshore entities is an advantage.

Strong attention to detail and excellent organizational skills.

Good written and verbal communication skills.

Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to work independently and collaboratively within a team.

Others

Walking distance to Raffles Place, City Hall and Clarke Quay MRT (Red, Green and Purple Line)

Enjoy a healthy work-Life Balance - 5 days work week (Monday to Friday 8:30am - 5:30pm)

Competitive compensation including salary, allowances, incentives, performance bonuses, and opportunities for internal growth.

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for your interest.

Tina Tan

EA No. 23C1599

EA Personnel no. R2311516

• Prepare consolidated financial statements for the group and sub-groups
• Reconcile intercompany transactions and balances
• Manage the full set of accounts for the Holding Company
• Support the preparation of audited financial statements and the annual report
• Coordinate with external auditors, tax advisors, bankers, and relevant government authorities or agencies
• Assist with various finance-related tasks, including maintaining financial records, performing reconciliations, and preparing audit schedules
• Handle quarterly GST submissions
• Perform other ad-hoc duties as required

Requirements:

• Degree in Accounting, Finance, or equivalent professional qualification (CA, CPA, or ACCA)
• Min 2 years of relevant work experience
• Experience in group consolidation is an advantage
• Location: Ang Mo Kio
• Working Hours: Mon-Fri (8.30am - 6pm)
• Salary: Up to $4500
• Able to start work immediately or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Work Location: Islandwide, Singapore (need to travel to various locations)
Working Hours: 9am - 6pm (Mon - Fri)
Basic Salary: up to $3,500 (subject to experience)

Job scope:

• Promote the company’s products (power strips, LED lights, bulbs, and related products) to hardware stores and distributors across Singapore.
• Build and maintain strong relationships with hardware stores and distributors to enhance brand presence.
• Meet sales targets and contribute to increasing market share.
• Collect feedback from clients to provide valuable insights for product and strategy improvement.
• Assist stores with product display and ensure the brand is well-represented.

Requirement:

• Prior experience in sales, field promotion, or FMCG (Fast Moving Consumer Goods) is preferred.
• Strong communication skills, customer service focus, and ability to work under pressure.
• Willing to work across different locations in Singapore.

Benefits:

• Quarterly performance bonuses.
• Transportation allowance.
• Comprehensive training on product knowledge and sales techniques.

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

Job Description:

Provide legal and secretariat support to the company, including but not limited to:

• Responsible for the reviewing (and occasionally drafting) of legal and company secretarial related documents, with the main focus on Singapore-based contracts;
• Handle, monitor, liaise and follow-up on contractual issues, dispute settlements and document management;
• Assist with the identification and mitigation of legal risks in projects and business operations, develop and implement strategies when necessary;
• Ensure compliance with local regulations, codes, standards and laws, and monitor the relevant changes and advise on potential impacts;
• Ensure proper documentation and record-keeping of all legal files, contracts, agreements and correspondence related to the projects;
• Coordinate with internal stakeholders and external professionals for corporate affairs; and
• Other ad-hoc duties as assigned by the superiors and management.

Job Requirements:

• A Bachelor’s degree in Law or an equivalent discipline.
• Knowledge of IP law, Employment and Workplace Health and Safety regulations, Corporate Governance, and standard contract forms such as PSSCOC, FIDIC, and others will be advantageous.
• Ability to negotiate and draft contracts, amendments, and change orders, and ensure compliance with the relevant regulations.
• Familiarity with dispute resolution mechanisms, including arbitration, mediation and litigation.
• Awareness of liability issues arising from defects, delays, or accidents on site.
• Ability to think critically and propose practical legal solutions to complex business challenges.
• Precision in reviewing contracts, legal documents, and compliance reports.
• Manage multiple legal issues concurrently without compromising the quality of work.
• A strong sense of professional ethics and integrity, particularly when advising the company on legal risk.

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview: -

• Working Days: Monday to Friday (5 days per week)
• Working Hours: 8:00 a.m. to 5:45 p.m.
• Working Location: Kaki Bukit
• Monthly Base Salary: Up to $3500 (Depending on relevant experience & industry experience)
• Additional of Monthly Fixed Allowance
• AWS (13th month) + Variable bonuses

Your Responsibilities: -

• Oversee warehouse operations for both internal and external storage facilities.
• Enforce standard operating procedures (SOPs) to ensure consistency, accuracy, and compliance in all warehouse activities.
• Coordinate and manage daily system and warehouse operations with both internal and external stakeholders.
• Ensure accuracy of Goods Receipt (GR) and Goods Issue (GI) records using SAP, C4C, and RFID systems.
• Handle import and export shipment activities efficiently to avoid delays and storage at ports.
• Prepare and provide monthly inventory reports for on-premises and third-party warehouses.
• Identify and implement improvements in inventory management processes to enhance efficiency.
• Maintain cleanliness and tidiness within the warehouse to promote an organized environment.
• Enforce safety protocols and risk assessments (RA) to ensure a safe work environment for employees and visitors.
• Conduct annual stock takes and regular sample stock audits to verify inventory accuracy.

Requirements: -

• Diploma in Logistics, Supply Chain or equivalent
• At least 3 years of relevant warehouse or inventory management experience
• Forklift Licence (an added advantage)
• Proficiency in MS Office, SAP and RFID systems
• Ability to start work within a short notice

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Key responsibilities

• Monitor outlet stocks and plan inventory
• Ensure facilities are in serviceable conditions
• Convey management instructions/messages such as executing in-house and third party outlets’ promotions or corporate initiatives promptly to team members
• Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up
• Responsible for F&B services and provide relevant correspondence to guest queries
• Perform related duties and project as assigned by F&B Manager
• Comply with all company and local laws for restaurants licensing & renewals
• Plan and manage corrective actions to reduce waste, misuse and breakage

Requirements

• 2-3 years of experience in a similar capacity
• Experience in f&b operations
• Familiar with f&b operations, functionality and other related task
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Product Marketing Executive

Location: Bedok

Job Responsibilities

1. Understand the marketplace: competitors’ products, pricing and sales strategies
2. Develop marketing strategy, product positioning and messaging
3. Carry out advertising and promotion activities (ie. product launches, product training and promotions etc.
4. Work closely with sales team on product features, benefits and commercials.
5. Manage marketing, sales and product P&L to achieve profitability
6. Interact with business partners to achieve sales objectives
7. Perform sales and inventory, and purchase management

Job Requirements

1. Min Degree in Marketing/Business, with 1-2 years’ experience in Sales & Marketing in consumer products
2. Good interpersonal, communication and coordination skills.
3. Proficient in MS Excel (must know) and Powerpoint
4. Knowledge in Business Accounting P&L is an added advantage
5. Team player with strong analytical, excellent communication and presentation skills
6. Good business acumen and able to conceptualise marketing directions
7. Able to work in a fast pace environment and willing to work overtime when required
8. Able to travel occasionally

Interested applicants may apply, alternatively you may send in your CV to [email protected]

Bexlyn Chiu

R1985241

EA24C2366

As the Property Management Executive, you are to manage all things related to the upkeep and optimization of the facilities. You will oversee maintenance, regulatory compliance, and safety, ensuring every corner of the premises operates smoothly and efficiently.

• Conducting regular facilities check to maintain optimal service levels.
• Managing and renewing service contracts, licenses, and permits, ensuring they remain current and compliant.
• Proposing improvements, repairs, and upgrades to enhance building functionality and efficiency.
• Coordinating and supervising contractor performance, ensuring timely, high-quality service.
• Leading risk management, emergency planning, and workplace safety initiatives.
• Handle complaints and suggestion with professionalism.
• Day to day maintain and update database management.
• Administrating all written or verbal feedback from desk.
• Adhoc duties as and when assigned.
• Troubleshooting for customers on minor technical issues.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
• Preparing monthly reports, attending vendor meetings, and providing updates on facility operations.

Requirement:

• Holding a Degree Engineering, IT or related field.
• Must be able to work on shift
• Must be able to work on weekends if required
• Must be willing to work in fast paced working environment
• Knowledge of CRM systems is an advantage

Job Highlights

Salary: $3450 per month

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Support the ongoing refreshments and improvements of training centres.
• Conduct regular checks of community hubs’ setup such as reporting on safety compliance, standardized set up, etc.
• Assist in coordinating hardware maintenance services for community hubs as required.
• Source goods and facilities management (FM) services for community hubs, such as furniture, maintenance services, etc.
• Coordinate and liaise with contractors to ensure timely delivery of goods and FM services
• Conduct regular checks on assets and collaterals, ensuring accuracy of records and proper maintenance.
• Maintain and update procurement, asset and collaterals records
• Maintain and update FM and logistics documentation

Job Requirements

• Only Singaporean need to apply.
• Degree in any relevant field
• Prior experience in Project Management is a plus!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job Description

Our client, a multinational and metals trading company headquartered in Japan, is seeking a experiences Freight Operations Executive.

Reporting to the Freight Manager, the incumbent will work as part of a team of three. Their responsibilities will encompass the full spectrum of freight operations ensuring quality amd effective and quality delivery of services to internal and external stakeholders.

Primary responsibilities include overseeing all operational aspects of assigned vessels, ensuring compliance with charter party agreements, optimizing voyages for efficiency and cost-effectiveness, verifying shipping documents (such as B/L, LOIs, and pre-stowage plans), managing claims, monitoring vessel performance metrics, and maintaining accurate operational records. The position also covers risk management and compliance task as part of the job scope.

Successful candidates can expect a structured work environment with attractive company benefits.

REQUIREMENTS:

• Minimum Degree in preferably Maritime studies or logistics.
• Over 3 years of dry bulk operations and freight chartering is ideal.
• Establish close relationships with critical stakeholders like owners, brokers and freight operators etc.
• A diligent worker who is knowledgeable about the dry bulk shipping industry.
• Able to converse with both English and Mandarin counterparties.
• Proficient in IMOS, Voyage optimization and Microsoft office applications.

-7 Temasek Boulevard,038987

-Full Time

-Entry level

-3 years experiences

Roles & Responsibilities

Job Description:

The specific responsibilities for this position:

• Process invoice, packing list, L/C negotiation and submission to bank
• Handling of LC negotiation and other modes of payment
• Follow up on Letter of Credit and payments according to contracts.
• Liaise with warehouse for packing / shipping instructions
• Process customers' orders to support the day to day logistics operations.
• Liaise with freight forwarders / Shipping Lines on Shipment Bookings
• Assist in liaising with customers and freight forwarders on delivery and schedules.
• Work closely with Operations personnel to resolve order or shipment related issues.
• Any other duties as required

Required Skills and Experience:

Additional Information:

• Career Level: Entry Level
• Qualification: Diploma, Advanced/Higher/Graduate Diploma
• Job Type: Full-Time, flexible work hours
• Job Specializations: Export & Import docs,Logistics, Letter of credit
• Language：Fluent written and oral Mandarin

Position Objective: (the primary reason the position exists)

The main role of the HR Shared Services Executive (Business Operations) is to be the main point of contact for both contractors (Associates) and clients such as helping in contract renewals etc.

Key Responsibilities:

• Manage & provide internal reports on Associates headcount movement & Client’s growth.
• Provide monthly reminder for client holders for Contracts and Work Pass Due.
• Manage end to end onboarding & offboarding formalities.
• Assist in Work Pass Application/Renewal, Contracts extension, termination, resignation, reference checks, leave & claims requests, contractor bonuses.
• Help in the handling of contractor’s disciplinary & grievance issues.
• Provide HR advisory services as required to internal Consultants and Associates.
• Liaise with the payroll team to resolve contractor timesheet & claims issues.
• Liaise with payroll & finance team to resolve client billing issues, overpayments etc.

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