Job Description

• Industry/ Organization Type: Manufacturing - Fragrance
• Position Title: Sales Manager
• Working Location: West
• Working Hours: 5 days, (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Lead the sales/marketing division in Singapore.
• Coordinate with sales/marketing teams from different countries in the Asia Pacific region such as Vietnam, Thailand, Malaysia, India and Indonesia for servicing local clients and monthly sales report submission etc.
• Provide customer service / maintain existing key customer accounts.
• Create new client accounts from different countries, especially new market regions.
• Increase sales volume specifically in the Asia Pacific region.
• Any other assigned duties.

APPLY NOW!!!

• Possess at least 3 years of experience in sales of FLAVOUR and FRAGRANCE and/or FOOD PRODUCTS.
• Minimum Diploma/Degree qualification in Business Administration/Business Management & Marketing.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65915 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Project Manager / Project Lead
• Working Location: Tampines
• Working Hours: 6 working days (Mon to Sat, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + OT + AWS + Variable Bonus + Transport Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Manage and oversee the day-to-day construction management of the project and provide timely updates
• Deliver project on time, to budget and to other agreed criteria within corporate guidelines including the client’s requirements
• Represent company to lead projects
• Motivate and lead team in executing and completing projects successfully with management’s desired end-result
• Execute project innovatively with better methodologies in time and cost management
• Responsible for all site matters
• Ensure compliance with all governmental and building regulations
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma/Degree in Civil/Structural Engineering recognised by Singapore Professional Engineers Board (PEB) or Building and Construction Authority (BCA)
• Minimum 3 years of relevant working experience in the construction industry
• Working experience in Governmental projects such as HDB, LTA, JTC is an added advantage
• Possess knowledge in the preparation of necessary documentation as required such as Monthly Progress Report, Budget Report, Master construction Programme (using MS Project), Method Statements of works, etc.
• Proficient in MS Office and AutoCAD

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65920 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

• Oversall planning for construction projects.
• Close supervision, Management and execution of construction works at site, including monitoring work progress and quality.
• Involved in preplanning and value-engineering and sequence planning.
• Supervise and manage contractors and laborers at construction sites.
• Meet with architects, specialized trade employees, and civil engineers on projects or upcoming builds.
• Address emergencies, work delays, or other problems that affect the construction project.
• Manage the project cost, cash flow, claim in order to complete the project within the project budget and profit margin.
• Responsible for all the site implementation and completion towards management target, client’s expectation and compliance to authorities’ regulations.
• Responsible for the project quality and safety plan.
• Ensure company ISO and OHSAS requirements are fully implemented on project.
• Coordinating with authorities, clients, consultants and subcontractors on all project aspects.
• Ensure proper documentation and records of site works are carried out.

Requirement

• Diploma / Degree holder.
• At least 20 years experiences in Engineering Procurement and Construction (EPC) projects in the water reclamation, oil and gas, chemical, petrochemical, fertilizer, oil storage, and jack-up oil rigs industries in Singapore.
• Familiar with SG process plant industrial.
• Well verse with Singapore construction regulation.

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Develop and Drive business development strategies focusing on international markets
• Delivery of the sales order target and future growth
• Keep track and Provide timely updates to management team on the sales performance
• Management Relationship with with customers and create new partnerships/ opportunities

Requirements

• Proven international sales and/or business development track record in a senior position in defence, international and engineering industry domain
• Experience in sales channels accounts and relationship management

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Duties

· Report directly to top management, providing regular updates on project status and key milestones.

· Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.

· Lead and manage a team of professional and technical staff in the planning and execution of daily operations.

· Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.

· Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.

· Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.

· Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.

· Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements

· Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.

· Minimum 6 years of experience managing high-rise building projects, with at least one completed project cycles.

· At least CPAS Tier B certificate of accreditation.

· Possess BIM Management certification and DfSP (Design for Safety Professional) certification.

· Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.

· Strong organizational, interpersonal and leadership skills.

· Able to work in fast paced environment.

· Must able to lead the project team.

Job Description

• Assist in reviewing, updating, coordinating and generating all architectural works, shop drawings as and when required
• Assist with coordinating and liaising with all Architectural services with other trades on site
• Provide support and arrange for necessary inspections as and when required
• Assist in the deployment and storage of Architectural materials, plant and equipment at the site
• Contract administration of Architectural subcontracts

Job Requirements

• Degree in Building/Architecture
• Relevant working experience on construction projects
• Strong knowledge of AutoCAD, Revit and Sketchup
• Good technical detailing , specification knowledge and aesthetic sensibilities
• Local building regulation knowledge, submission and tender drawing experience

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Key Responsibilities:

· Implement methods to inspect, test and evaluate products and production equipment.

· Inspect Incoming raw materials’ quality (IQC).

· Ensure that products adhere to quality standards.

· Prepare reports by collecting, analyzing and summarizing data.

· Train and manage production line staff in production practices and quality assessment of goods.

· Track products in WIP (Work in Process) to guarantee that each part of the process is correct.

· Improve Production Yield by ensuring good QA practices and implementing corrective actions.

Qualifications:

· Diploma or higher in Quality Management, Engineering, or a related field.

· Minimum of 5–8 years of experience in quality assurance/control within a Manufacturing, Aerospace, or related industry.

· In-depth understanding of AS9100 or ISO9001, and regulatory compliance frameworks specific to Aviation.

· Experience in Calibration procedures and maintaining Inspection Tools and Systems.

· Excellent problem-solving skills with a keen attention to details.

· Ability to work independently as well as collaboratively within a team.

· Good team player, good attitude, honest, discipline, positive thinking, resourceful, and a good problem solver.

· Excellent communication skills to foster effective teamwork and communication within the operations team and the customers.

How to Apply:

If you are passionate with the Aerospace industry and want to be part of a forward-thinking company at the forefront of the Aviation Industry, dedicated to exceeding customer expectations, and navigating the dynamic Aviation landscape, and where your expertise in Quality Assurance will help shape innovative and reliable Aviation Solutions, we invite you to join REETZ and work with us to take the Company to a new height. Please submit your application to the email address: [email protected]

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance
• Please contact us at 90910999 (wechat/whatapp)

Duties & Responsibilities:

• Identify sales opportunities by identifying clients’ requirements; forecast projected business and establish targeted market share
• Research and develop sales opportunities and plans
• Understand the market, competitor's share, and competitor's strengths and weaknesses to forecast projected business and establish market share
• Implement sales plans
• Sustain rapport with key accounts by making periodic visits to clients; exploring specific needs; anticipating new opportunities
• Provides information by collecting, analyzing, and summarizing data and trends
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Complete all paperwork required to close the sale
• Orientate and train employees to communicate job expectations
• Manage customer service staff to achieve sales targets
• Assign, schedule, coach, counsel, and discipline employees; plan, monitor, appraise, and review job contributions; enforce policies and procedures

Requirements:

• Degree in Engineering, Business Administration, Psychology, Sociology and other related disciplines will be considered
• Experienced in Sales
• Keen interest and motivation to do Sales
• Strong interpersonal and communication skills
• Good team player and able to work effectively with minimum supervision
• Possess class 3 driving license
• Full Time engagement

You can apply here: https://aces.aceplp.com.sg/apply/nt/

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Working location: Ang Mo Kio

Responsibilities

• Research, network and build relationships with potential new clients
• Work with team to develop proposals to meet the client’s needs
• Participate in pricing of services
• Participate and attend trade exhibitions and conferences and provide team with information on market trends to prospect for new clients
• Present new products and services, Organize demonstration and showcase events for potential customers

Requirements

• Bachelor's degree in Engineering or Business

• 3-5 years of sales or marketing experience

• Experience in Defence System will be of advantage

• Good Networking and Proposal Writing skills

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Beauty Wellness Manager

We are a well-established Medi Aesthetics Facial & Slimming, TCM Wellness Medi Spa with a Category One Licensed spa and CaseTrust accreditation, proudly serving our customers for over 20 years.
We are currently seeking dedicated and talented professionals to join our team. If you are a skilled and passionate beauty expert, don't miss this opportunity! Contact us today to become a part of our dynamic team.

Responsibilities:

- Overseeing and responsible for the daily operations of the outlet

- Experienced in beauty industry with proven strong record of sales

- Ability to achieve outlet monthly sales target

- Managing and resolving customer feedback and complaints.

- Handling customers treatments to achieve outlet sales target

- Strong leadership to oversee the staff in a good teamwork

- Ensuring the customers to receive high standard of services and treatments

- Excellent communication skills to interact with customers and staff

- Maintains a well-groomed and professional appearance

- Preferably with beauty certifications

Benefits:

- Convenient location, near to MRT
- Competitive basic salary with attractive commission

- Sales incentives

- Excellent career growth opportunities

- Comprehensive training programs

- Friendly, family-like & politic free work environment

- Attractive remuneration package and incentives

Interested candidates, please call 6738 1133 / WhatsApp: 8133 3030

We are a well-established Medi Aesthetics Facial & Slimming, TCM Wellness Medi Spa with a Category One Licensed spa and CaseTrust accreditation, proudly serving our customers for over 20 years.
We are currently seeking dedicated and talented professionals to join our team. If you are a skilled and passionate beauty expert, don't miss this opportunity! Contact us today to become a part of our dynamic team.

Responsibilities:

- Overseeing and responsible for the daily operations of the outlet

- Experienced in beauty industry with proven strong record of sales

- Ability to achieve outlet monthly sales target

- Managing and resolving customer feedback and complaints.

- Handling customers treatments to achieve outlet sales target

- Strong leadership to oversee the staff in a good teamwork

- Ensuring the customers to receive high standard of services and treatments

- Excellent communication skills to interact with customers and staff

- Maintains a well-groomed and professional appearance

- Preferably with beauty certifications

Benefits:

- Convenient location, near to MRT
- Competitive basic salary with attractive commission

- Sales incentives

- Excellent career growth opportunities

- Comprehensive training programs

- Friendly, family-like & politic free work environment

- Attractive remuneration package and incentives

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Sales & Marketing Manager
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the sales and business development for the assigned area
• Develop and implement sales and marketing plans and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirement
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

APPLY NOW!!!

• Minimum Diploma in Electrical / Electronics Engineering
• At least 5 years of sales experience and good contacts in the Marine/ Oil & Gas/ Petrol Chemical/ Utilities/ Power Plants Sector
• Possess own transport

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69213 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Therapeutic products
• Expanding in SEA market, based in Singapore

About Our Client

My client is a biopharmaceutical company who dedicated to the research & development, and production of high-quality pharmaceutical products. The company specializes in innovative therapies, particularly in areas like vaccines, biologics, and other advanced biopharma solutions, addressing critical healthcare needs both domestically and globally.

Job Description

• Drive revenue growth, establish strategic partnerships, and expand market presence in South East Asia.
• Identify and develop new business opportunities.
• Collaborate with the Pre-sales team to deliver tailored solutions and competitive pricing for both existing and potential B2B customers.
• Develop and implement business strategies to enhance market share and growth.
• Leverage pharmaceutical expertise to identify and pursue new business opportunities.
• Partner with cross-functional teams to launch new products and expand product offerings.
• Conduct market research to uncover emerging trends and opportunities.
• Monitor and analyze competitor activities, taking proactive measures to maintain a competitive edge.

The Successful Applicant

• At least 2 years of relevant business development experience in the pharmaceutical and healthcare sectors.
• A proven track record of strategic partnerships, and broadening market reach.
• Detail-oriented with strong planning, analytical, and problem-solving abilities.
• Skilled in understanding customer challenges and delivering effective solutions.
• Proficient in market analysis, lead generation, and pricing strategies with strong commercial acumen.
• Excellent interpersonal and communication skills with the ability to build positive customer relationships.
• Demonstrated ability to work collaboratively as part of a team.

What's on Offer

• Attractive package will be offered to the right candidate
• Exciting growth opportunities in the dynamic and rapidly expanding Southeast Asian market

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-122024-6614729

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

1. Remote Sales Team Leadership: Provide remote leadership and guidance to the sales team, setting sales targets, developing strategies, and monitoring performance to achieve revenue goals in the construction sector.
2. Client Relationship Management: Foster and maintain relationships with key clients remotely, including contractors, developers, architects, and building owners, to understand their needs, address concerns, and identify opportunities for new business.
3. Market Analysis and Strategy Development: Conduct remote market research and analysis to identify trends, opportunities, and competitors in the construction industry. Develop sales strategies and tactics to penetrate target markets and expand market share.
4. Virtual Sales Presentations and Negotiations: Conduct virtual sales presentations and negotiations with clients using video conferencing and online communication tools, effectively communicating the value proposition of construction products and services.
5. Remote Sales Training and Development: Provide remote training and development opportunities for the sales team, including product knowledge sessions, sales techniques workshops, and skill enhancement programs, to ensure high-performance standards.
6. Sales Reporting and Forecasting: Implement remote sales reporting systems to track sales performance, analyze data, and generate sales forecasts. Provide regular updates to senior management on sales metrics, market trends, and business opportunities.
7. Collaboration with Cross-functional Teams: Collaborate remotely with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives and ensure seamless execution of sales initiatives.

What's this role about?

The Team Manager role in Chubb offers you the opportunity to lead a team of 15 telemarketers who are expected to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Responsibilities

• Lead a team of at least 15 Account Development Executives (ADEs) and Senior Sales Executives (SSEs) to achieve key performance indicators (KPIs), which includes sales targets, call quality and operational standards, by providing the necessary assistance, guidance and coaching support
• Monitor the daily team performance, individual staff metrics and manage the team’s break times
• Set KPIs and/or sales targets for individiuals and ensure that these KPIs and/or sales targets are known and met by the individuals
• Provide fair, constructive, and timely feedback towards individual performance expectations and goals
• Assess work performance of individuals and identify their areas of strengths and weaknesses, and develop them where necessary
• Train new hires on selling techniques through demonstration and sharing of best practices
• Review and respond to Quality Assurance reports in order to provide timely feedback to team members
• Conduct roleplays with team members to uplift their skillsets
• Resolve and demonstrate confidence when handling customer issues either on the phone or while assisting team members
• Conduct service recovery calls as and when required
• Manage escalated cases and maintain public relations including any complaints
• Monitor team attendance and agent behavioural issues, and report to supervisor/management when necessary
• Effectively address unprofessional or non-constructive behavior situations that may occur
• Motivate the team to maintain morale and encourage excellence
• Mentor team members on the development of their career goals
• Host team meetings when necesary to ensure that team members are provided with any process changes and/or updated information
• Participate in interviews for recruitment of telemarketers

Note: Relevant training will be provided

Requirements:

• Minimum GCE A-level/STPM or Diploma equivalent in any field
• Have at least 5 years of outbound telemarketing experience in selling insurance products
• Must possess Insurance Certificates in General Insurance (BCP, PGI and HI)
• Proficient in English and a second language
• Have a proven track record in outbound telemarketing
• Demonstrated the ability to effectively coach and guide other telemarketers in succeeding
• Keep-up-to-date with latest trends and world events
• Comfortable to have difficult conversations with team members
• Willingness to share best practices with colleagues