Roles & Responsibilities include

• Responsible for the overall site operations and delivering on Service Level Agreements (SLAs)
• Daily shift planning which includes organizing and assigning of resources to allotted workload ensuring high safety standards and targeted productivity are achieved
• Key liaison for both external customers and internal vendors
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Serve as the first point of contact for all escalations
• Supervise, coach and train warehouse and delivery workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with relevant laws, regulations and ISO requirements
• Although this is a supervisory position, it is still very much a hands-on role and you will be expected to be involved in the day-to-day operations. This includes but not limited to sorting, dispatching and delivering parcels to the customer
• This role is located in the west region of Singapore

Basic Qualifications include

• Proven working experience as a Logistics Manager
• Must possess a Class 3 (or equivalent) valid driving license
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Demonstrable leadership ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• Bachelors Degree

Job Scope

Lead the team and ensure the service standards are upheld

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Estimate food and beverage costs

Assist in sending daily sales report

Able to handle POS system

Find ways to improve operations

Enhance the customer experience and ensure customer satisfaction

Work with kitchen team on purchasing of supplies

Job Requirement

Strong communication, interpersonal and management skills

Team Player

At least 2 years of experience in a F&B outlet obtaining a managerial position

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene standard

Ability to professionally address customer complaints

We are seeking a highly skilled and experienced Systems Assurance Manager to join our team. The successful candidate will be responsible for ensuring that all systems and processes meet the required standards and regulations. This role involves managing a team of professionals, developing and implementing assurance strategies, and working closely with other departments to ensure overall system integrity and performance.

Key Responsibilities:

• Develop and implement systems assurance strategies and plans.
• Lead and manage a team of assurance professionals.
• Ensure compliance with industry standards and regulations.
• Conduct regular audits and assessments of systems and processes.
• Identify and address potential risks and issues.
• Collaborate with other departments to ensure system integrity and performance.
• Provide training and support to team members and other stakeholders.
• Prepare and present reports to senior management

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $4000 - $5000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Room Service Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Ensures property policies are administered fairly and consistently.

• Communicates areas in need of attention to staff and follows up to ensure follow through.

• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Room Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Ensures and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Celebrates successes and publicly recognizes the contributions of team members.

• Communicates performance expectations in accordance with job descriptions for each position.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Observes service behaviors of employees and provides feedback to individuals.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Supervises service behaviors of employees and provides feedback to individuals.

Room Service Financial and Budgeting Goals

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Empowers employees to provide excellent customer service.

• Interacts with guests to obtain feedback on product quality and service levels

• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.

• Sets a positive example for guest relations.

• Handles guest problems and complaints.

• Participates in the employee performance appraisal process, providing feedback as needed.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.

• Trains staff and monitors adherence to all cash handling and credit policies and procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Recognizes good quality products and presentations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Application Governance Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Application Governance, Risk Management, Interpersonal Communication, Team Collaboration

On behalf of our client, we are seeking a knowledgeable Application Governance Manager (Contract) to join their dependable team. This role presents an engaging opportunity to work in a supportive environment, overseeing the governance activities of various applications and ensuring adherence to bank information security standards and Enterprise Governance standards. You will be part of a high-performing team, collaborating closely with different business lines, development teams, information security and infrastructure operations teams. This role necessitates a strong technical background, excellent interpersonal communication skills, and the ability to manage multiple tasks effectively.

• Engaging opportunity in a supportive, growth-oriented environment
• Integral part of a high-performing application governance team
• Requires strong technical knowledge and excellent interpersonal communication skills

What you'll do:

As an Application Governance Manager (Contract), you will play an essential role in overseeing the governance activities of various applications. Your daily responsibilities will include assessing application information security risks, conducting audits, and ensuring compliance with non-permitted technologies. You will collaborate closely with both onshore and offshore regional teams to ensure deliverables are completed in a timely manner. Your role will also involve ensuring first-line risk management and controls are in place to support the applications while promoting risk awareness within your team. Interpersonal communication is key in this role as you will be interacting with users for immediate/short/long term solutions and engaging multiple stakeholders across the organisation.

• Oversee application governance activities involving assessment of application information security risks, audits, non-permitted technologies.
• Collaborate with onshore and offshore regional teams to ensure timely completion of required deliverables.
• Ensure first-line risk management and controls are in place to support the applications.
• Promote risk awareness within the team.
• Communicate with users for immediate/short/long term solutions.
• Engage multiple stakeholders across the organisation to gather and understand functional requirements, security risks for applications.

What you bring:

The ideal candidate for the Application Governance Manager (Contract)position brings a strong technical background with a good understanding of a wide range of technologies including network, security, application architecture, database and operating systems. Familiarity with Software Development Life Cycle (SDLC) is essential. The ability to manage multiple tasks & work independently under tight timelines & challenging environments with minimal supervision is crucial. Excellent interpersonal communication skills are required as you will be liaising with various stakeholders across the organisation. A good understanding of Local Rules and Regulations in Asian markets is beneficial. Above all, we value a team collaboration attitude.

• Strong understanding of a wide range of technologies including network, security, application architecture, database and operating systems.
• Familiarity with Software Development Life Cycle (SDLC).
• Ability to manage multiple tasks & work independently under tight timelines & challenging environment with minimal supervision.
• Excellent interpersonal communication skills.
• Good understanding of Local Rules and Regulations in Asian markets.
• Team collaboration attitude.

What sets this company apart:

Our client is a globally recognised organisation that values diversity and inclusivity. They are committed to providing their employees with a supportive work environment where they can grow and thrive. They offer flexible working opportunities, generous pensions contributions, and numerous training opportunities to help their employees reach their full potential. This is an exciting opportunity to join a company that truly values its employees and provides them with the tools they need to succeed.

What's next:

Ready for an engaging new challenge? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Who You Are

A proactive, take-charge person who wants to make a difference in the world and to use your skills to enable a mission-driven organization function even better.

The Opportunity

You will help a mission-driven organization with top-tier talent achieve operational excellence and enhance a high-functioning team. Work daily with the CEO and Deputy CEO, and get exposure to high-level executive and board decisions in a fast-paced environment while being part of a broader Temasek Trust ecosystem. In addition, gain exposure to a diversity of HR, finance, and Charity activities.

Who We Are

Tri-Sector Associates is a non-profit advisory firm that brings the people, private, and public sectors together to improve the lives of those in need. We do so by structuring collaborations that empower impact organisations, align incentives with outcomes, and crowd-in capacity-building capital. Through our work, each sector of society plays to its strengths to solve the most complex societal problems of our time.

We are supported by Temasek Trust, the Economic Development Board, and leading philanthropists. Our innovative approach includes adapting leading models to Asia such as the Pay For Success (PFS) model, and has been recognized by thought leaders such as Stanford Social Innovation Review, Forbes, and the Oxford Government Outcomes Lab. Our projects span diverse areas including early childhood intervention, youth unemployment, recidivism, healthcare, eldercare and sustainability. Our work is across the Asia region, including Singapore, Southeast Asia, and Greater China.

For more information, please visit https://trisector.org/

What You Will Do

As we grow our team of highly skilled professionals and institutionalize our operations, we are looking for a Corporate Services Manager to join our offices in Singapore. This role is a full-time position based in Singapore, with a target start date of January 2025.

You will work closely with the Executive Team of the organization reporting to the Deputy CEO and will manage operational and administrative matters. Amongst your core responsibilities will be:

Finance and Metrics Administration

• Generate monthly utilisation, project financials, and firm financial report for management review, liasing with external accountant
• Generate quarterly firm performance and impact metrics for management and board review, liasing with external accountant
• Support management in the development or updating of financial and administrative management tools and policies
• Liaise with external accountant and auditor as part of annual audit

HR Operations Support

• Compile and update monthly staffing tracker
• Support recruitment, onboarding, development, and performance review processes
• Serve as liaison for administration of the MOM portal and work pass applications
• Support updating of HR policies from time to time and compliance to such policies (e.g. expenses)

Firm Administration and Board Support

• Support the Executive Team as required, including expense submission, scheduling, and time-tracking
• Provide secretariat support for board meetings, AGM, and other key meetings
• Maintain Tri-Sector’s active memberships in relevant partner ecosystems (e.g. raiSE, NCSS, AVPN, Commissioner of Charities)
• Manage compliance requirements with various Commissioner of Charities and ACRA regulations and support updating of firm policies from time to time, working with the external corporate secretariat

Office Coordination

• Manage the lease, including reviewing the office lease from time to time (we currently use a co-working space)
• Act as point of contact for visitors to the Singapore office
• Be the liaison for matters related to IT, work health and safety
• Manage office equipment and supplies

What We Are Looking For

Successful candidates will have demonstrated:

• At least 5 years of relevant experience, and 2 - 3 years in the human resources space
• Proven work experience as a corporate services manager, office manager or a similar role
• Strong ownership, initiative and problem solving skills to work independently
• Excellent written and verbal communication and organizational skills
• Adaptability in a fast-paced, small-team environment
• Humility and care for a team
• Desire to be part of an inspiring mission and a dynamic team
• Proficiency with Microsoft Word and Excel
• The role of the Corporate Services Manager is typically for individuals with 4 or more years of relevant work experience. It will be advantageous for candidates to have had
• Basic bookkeeping experience
• Knowledge of Charitable regulations

How to Apply

To apply, please submit your resume together with a brief cover letter.

In your resume, please set out your educational background, work experience, skills, and work authorisation / citizenship status.

Please email [email protected], subject line: [Corporate Services Manager – Singapore] [Your name]. Applications will be processed on a rolling basis and accepted until 17 JAN 2025. Only submissions sent via the email address will be considered. Due to the volume of applications, applicants who are not contacted within one month should consider their applications filed for future reference.

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.

Leadership and Management

• Play a leading role as a resource person in an effective way of managing the home care business
• Lead and manage the day to-day operations of the home care department
• Responsible to achieve the set targets in meeting the profitability of the department
• Review existing and develop new home care policies and standard operating procedures as and when the need arise
• Maintain an effective home care nursing operations by initiating and implementing policies
• Conduct home assessment to clients’ residential to determine level of nursing care requirements
• Maintain documentation of client care services and records
• Responsible to prepare for periodic regulatory audit when it’s due

Manpower Management and Development

• Lead and manage a team of care staff, develop their competency and career progression
• Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
• Motivate and develop care staff for their ongoing upgrade of their skills and knowledge

Resource Management

• Evaluate the effective and efficient use of consumables and supplies
• Maintain and upkeep a proper inventory control with regular inspection and audits

Clinical Quality and Infection Control

• Maintain quality of care by developing and enforcing nursing standards when rendering care to home care clients and sponsors
• Ensure full compliance to nursing, infection control, safety requirements and regulations

Department Operations

• Collaborate with other related departments to ensure smooth operational flow of the Home Care business.
• Sustain strong engagements with clients and manage schedule of homecare services
• Implement sales and marketing strategies to meet overall sales objectives of homecare services

Feedback Management

• Investigate and resolve all feedback and complaints received from all clients or regulatory body
• Assist in any investigation that is escalated to Chief Nurse
• Escalate any unfavourable and unresolved feedback to Chief Nurse

Other Duties

• Assume any other additional responsibilities as assigned by Chief Nurse
• Provide coaching and counselling of staff
• Perform annual appraisal for all staff
• Provide timely submissions of appropriate report to the respective departments
• Maintain good communication skills with clients and sponsors

Requirements

• Locally Trained: Degree or Advanced Diploma or Diploma in Nursing
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 8 years of post-registration experience and at least 2 years of home care experience preferred
• Strong clinical skills including understanding on health care system
• Passionate and caring
• Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
• Service-oriented, meticulous, resourceful, independent and team player
• Possess positive work attitude, initiative and responsible to complete tasks and projects
• Analytical thinking, decision-making and good problem-solving skills

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

Responsibilities:

• Achieve sales quota
• Sales forecast management
• Finding and hunting new business
• Driving Land and Expand in both New Logos as well as existing accounts with large potential
• Sales leads and opportunities management
• Co-work with Field Marketing, Sales Engineer, Project Manager and Business Development in regional events and activities

Requirements:

• Bachelor’s degree or above in major of IT or software
• Has business-minded, customer-oriented, excellent communicator, a good negotiator, proactive attitude, and good teamwork.
• Ideally have more than 5 years of relevant experience in business and sales in software industry
• PCs and various software applications.
• Familiar with ChatGPT or AIGC tools are better
• Excellent time management, communication, and problem-solving abilities
• Good presentation skills
• Good motivator and influencer in teamwork
• Fluent English in both oral and writing
• Travelling required to regional cities to meet the clients.

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Working tuas Dormitary

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Responsibilities

-Responsible for reviewing of lease documents, contracts, and tenancy schedule prepared by the team.

-Collate and prepare monthly management reports for submission.

-Responsible for audit checks on leases and tenants, arrears management, tenant and other related lease management functions.

-Oversee arrears management process to ensure arrears ratio is low, prepare arrears report on a regular interval and present the recovery plan for delinquent cases.

-Supervise the team in the tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.

-Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost.

-Develop and maintain cordial relationships with tenants and attend to all feedbacks/requests promptly.

-Coordinate and liaise with both internal and external parties

-Perform any ad hoc duties as assigned by leasing manager and management

Requirements

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description:

Developing New Business and Prospecting:

To find and seize new business possibilities in the marine and oil and gas industries, adopt a proactive and strategic strategy.
Create and put into action efficient lead creation and prospecting methods.

Obtaining Clients
Actively interact with prospective customers, learning about their PPE and workwear requirements and offering customised solutions.
Build and preserve connections with influential and important decision-makers

Reaching Sales Goals
Set lofty goals for sales and achieved them, exhibiting great drive and perseverance.
Meet and exceed revenue targets on a quarterly and annual basis.

Commercial Wisdom
Keep up with developments in the market, rivalry, and industry trends.
Offer insightful information to support the ongoing development of sales tactics.

Interdepartmental Cooperation
Work together with internal departments to ensure a unified and customer-focused strategy, such as marketing, product development, and customer service.
Share customer comments to encourage the development and improvement of products.

Requirements:

Bachelor's degree in business administration, sales, marketing, or a similar discipline, or its equivalent; an MBA is preferred.
Solid track record in business development, account management, or sales, ideally in the oil & gas and marine industries.
Strong communication and interpersonal abilities, with the capacity to establish relationships and sway decision-makers at all levels.
Excellent negotiation and presentation abilities, with a track record of closing complicated sales deals.
Analytical and strategic thinking skills, as well as the ability to spot possibilities and boost sales.
Capacity to operate both individually and together in a fast-moving, team-focused setting.
Proficiency with the Microsoft Office Suite, CRM software, and additional tools for sales and marketing.
he readiness to travel as required to attend industry events and meet with clients.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

About AppFlowy

AppFlowy is the AI collaborative workspace where you achieve more without losing control of your data.

The #1 open source alternative to Notion.

At AppFlowy, we’re on a mission to empower individuals and teams to create, organize, and share content seamlessly.

The Role

We’re looking for a creative and data-driven Content Marketer to craft compelling stories, drive audience engagement, and grow AppFlowy’s presence across digital platforms. You’ll play a critical role in defining our content strategy, amplifying our brand, and connecting with our vibrant community of users and developers.

What You’ll Do

• Develop and execute a content marketing strategy that aligns with AppFlowy’s business goals.
• Create and distribute high-quality content, including blog posts, case studies, whitepapers, social media posts, email campaigns, and video scripts.
• Optimize content for SEO to drive organic growth and improve search rankings.
• Collaborate with product, design, and community teams to ensure consistent messaging and branding.
• Manage content calendars and oversee the end-to-end content production process.
• Analyze content performance and iterate based on data-driven insights.
• Engage with the open-source community to spotlight success stories and promote AppFlowy’s unique value proposition.

• 6+ years of experience in content marketing, copywriting, or a related field.
• Exceptional writing, editing, and storytelling skills.
• Proficiency in SEO, content distribution channels, and analytics tools like Google Analytics or SEMrush.
• Proven track record of creating impactful content that drives engagement and growth.
• Strong understanding of open-source or SaaS ecosystems is a plus.
• Ability to manage multiple projects in a fast-paced environment.
• A self-starter with a growth mindset and a passion for building communities.

We are committed to hiring a diverse team and building an inclusive, equitable culture. We encourage every person who is interested to apply. We think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. You might be the perfect person, even if you don’t match 100% of the job description.

• Work with a passionate and talented team in a rapidly growing company.
• Contribute to an innovative product that empowers users around the globe.
• Competitive salary and benefits.

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Project Manager (Electrical)

• Working Day: 5.5 Day | 8.30am - 5.30pm (Mon - Fri); 8am - 12.30pm (Sat)
• Location: Islandwide (Depend on Project)
• Salary: $6,000 - $8,500

Responsibilities:

• Lead the Project Team as a Project Manager to monitor and manage the project progression and work within the costing.
• To monitor and supervise sub-contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors, Consultants or clients on shop drawings, materials and samples
• Review and align Electrical and ELV design drawings to ensure compliance with design specifications and guidelines
• Sound Technical Knowledge in Electrical and ELV Service and able to identify discrepancies between Electrical, Structural, ID, architectural and client provisions
• Manage and execute project as per the deadline
• To attend meeting with contractors to address issues and update progress
• Study and reviewing of drawings, specifications for compliance
• Allocate work to Engineers and Supervisors and ensure jobs are correctly and properly achieved within standards and SOP.

Requirements:

• Degree in Electrical Engineering with 10 years of relevant experience OR Diploma in Electrical Engineering with 15 years of relevant experience

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our Client:

• Investment Management Industry.
• Mon to Fri, 9.30am to 6.30pm
• Tai Seng
• UP $7000 Basic + Commission + Performance Bonus

Our Client, is a family office for a local ship bunker in Singapore. They are the investment arm that specialises in working with High Net Worth individuals and institutions for Private Equity Real Estate ​​​​​​& Alternative Investments.

Responsibilities:
The Relationship Manager will be responsible for managing and servicing a portfolio of investment clients, as well as identifying new business opportunities to grow the client base.

• To develop and execute strategies for attracting new investors and securing investment commitments.
• Identify, engage, and maintain relationships with high-net-worth individuals, institutional investors, and family offices.
• ​Identify new business opportunities to grow the client base
• Work closely with other teams to develop investment solutions tailored to the clients' needs, and keep up-to-date with market trends and industry news.

Requirements:

• Possess a pool of accredited investors.
• Successful sales track record as this is a hunter role
• Experience in investment management, financial planning, portfolio management or related fields
• Proven record of effectively guiding clients through investment processes while managing expectations will be preferred.
• Strong knowledge of the financial market trends, investment products and strategies.
• Bachelor's Degree in Finance, Economics or related field

Other information:

• Location: Tai Seng
• Mon to Fri: 9.30am to 6.30pm
• Salary + Commission + Performance Bonus

For interested applicants, please click "QUICK APPLY" or send your resume to: [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Yueh Hua, Karen | EA Reg No: R1658726

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Title

Assistant Production Manager

Location

Singapore

Our client is seeking an experienced Assistant Production Manager to lead a dynamic team of assembly operators. The successful candidate will have a solid background in factory assembly operations and a strong understanding of LEAN manufacturing principles. This role requires a hands-on leader who is passionate about continuous product improvement and driving operational excellence. Performance incentives will be provided for exceeding key production targets.

Responsibilities:

• Lead and manage a team of assembly operators, ensuring production goals and timelines are met.
• Oversee day-to-day factory operations, maintaining high standards of efficiency and product quality.
• Implement and promote LEAN manufacturing processes to enhance productivity and reduce waste.
• Identify opportunities for product improvement and actively contribute to problem-solving and process optimization.
• Collaborate with cross-functional teams to ensure smooth workflow and address any production-related issues.
• Monitor team performance and provide coaching to assembly operators to ensure high-quality output.
• Uphold safety protocols and ensure a safe working environment for all production staff.
• Develop strategies to meet and exceed key performance indicators, with incentives tied to production targets.

Requirements:

• Proven experience in a factory production environment, with a focus on assembly operations.
• Strong leadership skills, with experience managing teams of assembly operators.
• Knowledge of LEAN manufacturing processes and product improvement methodologies.
• Ability to lead by example, motivating team members to achieve operational excellence.
• Excellent problem-solving skills with a proactive approach to identifying and addressing production challenges.
• Strong organizational and time management skills to ensure efficient workflow.
• Prior experience working with performance-based incentives is an advantage.
• Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.
• Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R1326341 (Ng Zhenyu)

Email: [email protected]