Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

About Us

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Manage the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for payroll
• Assist in the preparation and processing of monthly or payroll cycles as per company schedules, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local (Form IR8A) and foreign employees (Form IR21)
• Liaising with statutory bodies – IRAS, MOM, CPF, etc.
• Resolve payroll discrepancies and answer employees’ payroll-related inquiries
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Assist in the preparation of payroll reports for management and payroll audits.
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Participating in continuous change management and payroll process streamlining
• Other ad-hoc duties as assigned
• Provide backup support for the Payroll Manager in their absence

About You

• Knowledge in Frontier e-HR System is an added advantage
• Diploma/ Degree in Business/HR or equivalent
• Minimum 5 - 7 years of relevant experience in for a fast-paced environment
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Proficient in Microsoft Excel (Pivot table/Vlookup)
• Meticulous, organized and a team-player
• Good communication and interpersonal skills

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

JOB SUMMARY

The Assistant ME Engineering Manager is responsible for leading a group of Manufacturing Engineers through planning, designing, implementing, and managing; integrated, productions and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the production site. The Asst ME Engineering Manager will adopt as its goals profitability, effectiveness, adaptability, responsiveness, quality, and the continuous improvement of products and services throughout their life cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Establish and clearly communicate all global, regional and site Manufacturing Engineering strategies to the ME Engineering team.

· Coach, mentor and train engineers with the Manufacturing Engineering team.

· Support recruitment and retainment of Manufacturing Engineering talent within the site.

· Report and drive improvement within the site through the monitoring of the key ME Engineering metrics.

· Develop and maintain the Manufacturing Engineering succession plan for the site.

· Insure the standardization of Jabil processes throughout the site in accordance with the global, regional and site direction.

· Standardize the configuration of the systems used (e.g. SAP, MES, IEDB).

. Support the Lean organization by developing a solid process foundation and data integrity to support process improvement through the organization.

. Strong knowledge in NPI, High Level Assembly (HLA), Complex assemblies will be added advantages.

. May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Key Requirements:

o Understanding and application of broad range of industrial engineering tools (ie. Work measurement, simulation, process mapping, and workstation design, operations research, etc.)

o Understanding of Jabil’s global strategies and direction

o Understanding of site’s facilities, capabilities and how they tie back to the Jabil strategies and direction

o Understanding of the complete Sales to Payment process

o Strong financial and analytical ability

o Proven track record of successful change management accomplishments, implementing and management continuous improvements and cost reduction programs

o Strong communication skills

o Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint), Microsoft Visio, Microsoft Project, and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Degree in Industrial Engineering , Production Engineering, Mechanical Engineering.

· MS in Industrial Engineering or MBA preferred

· At least 7 years of working experience in the Manufacturing or related field, with a minimum of 2 year of supervisory experience

About the role:

• Liaise with client's representatives on all site matters with proper documentation.
• Deal effectively with all consultants, construction teams, and relevant authorities.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Able to prepare tender document including the estimated price value and specification write up.
• Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.
• Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.
• Any other related duties that may be assigned

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Experience in Greenmark Project/ACMV will be advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

Job Summary

You will deliver account servicing and project management relating to the commerciality of a store layout which includes full architectural drawing packages to vertical circulation between floors, customer service in store and facade design.

A Day in the Life:

• Responsible for account servicing and ensure that the project deliverables are achieved in accordance to contracts
• Ensure smooth take-over and handover of sites
• Formulate project plans that effectively allocate the resources required by the projects
• Lead, monitor and implement the projects with the assurance that timelines, workmanship, safety and technical aspects are met in accordance to requirements
• Manage all project risks and issues
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Prepare project budget and billing
• Ensure all works meet quality standards and government regulations
• Assess the performance of the contractors and verify their claims for variations and payments
• Ensure that the expenditure of the projects are kept within budgeted costs and targeted margin
• Attend meetings and liaise with consultants, sub-contractors and any other parties involved in the project
• Inspect off-site fabrication and on-site installation
• Ensure that all the defects have been rectified before the arrangement for pre-site inspection
• Perform any other ad hoc duties

What We Are Looking For:

• Diploma/Degree in Architecture, Interior Design, Building Management, Quantity Survey or related field of study
• Minimum 3-5 years of project management experience in retail and corporate office interiors
• Project management experience across a range of disciplines, contract and procurement
• Preferably with knowledge in furniture industry
• Strong leadership, organisation and planning skills
• Excellent interpersonal and communication skills
• Exceptional level of attention to detail and accuracy
• Ability to work independently as well as in a team environment
• Ability to read design drawings, architectural/technical blueprints and shop drawings
• Well versed in MS Office applications, internet research skills
• Ability to work under pressure of meeting timelines
• Self-motivated and results oriented
• Experience in managing and leading project teams to successful outcome

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About The Performance Management Function and Team

This role sits within the Strategy, PMO and Performance Management for APAC Contract Logistics business. This function is predominantly focused on driving in-depth performance analysis of financial and commercial aspects of the logistics business. This will encompass monthly performance reviews, analysis of investment applications, driving the product budgeting process (regional head office and countries), on-going support of the business intelligence platforms, and support of special regional projects. In addition, this role will be leading contract management in the region to improve profitability through commercial excellence for sites of new and existing business.

The Function has been established to work with key stakeholders at all corporate levels (HO, RHO, countries) to ensure accurate and timely reporting and analysis of monthly results. This Function is also a crucial interface between various stakeholders to continually identify revenue leakage and commercial gaps to drive profitability improvements.

About The Job

This is a Managerial role reporting to the VP Strategy, PMO & Performance Management to enable profitable growth, good returns of investment and sound contractual management of CL businesses.

• Support for performance reviews at Regional level
• Deliver accurate and realistic budget planning and rolling forecast
• Maintain and provide support on business intelligence platform, financial reporting and billing systems
• Drive commercial excellence across functions to minimize exposures
• Point of contact for contract management process and governance
• Support timely renewal of existing customer contracts
• Maintain data integrity of master contract database

The role owner is required to have strong analytical skill, and the ability to interpret financial performance within internal and external business contexts through thorough analysis, recommend impactful actions and achieve the desired results.

The job requires logical and commercial sense approach, supported by solid understanding of financials and market conditions, and stakeholder management to ensure key decisions are made in timely manner leading toward achievement of performance targets.

Specific Accountabilities for this role

1. Performance Management & Business Analysis:

• Analyse financial and operational performance of APAC logistics customers through respective reporting platforms on monthly basis
• Provide on-going support and troubleshooting to reporting platforms (SAP AB/BI, LFS, FBI) as and when required
• Drive standardization of financial reporting and propose measures for continuous improvement of financial reporting accuracy

2. Investment Management

• Work closely with Clusters to build sound business case for investment. This includes validating and optimizing business cases, and validate contractual positions on terms and conditions for customers.
• Analyse investment applications for Logistics business proposals (new projects & renewals) and provide recommendation for approval
• Support and advise markets on the commercial aspects before an investment application is raised.

3. Business Planning & Budgeting

• Support and coordinate the Budget / Mid-Term Planning (MTP) and Rolling Forecast in alignment with global standards and procedures.
• Monitor and track one-time impacts that need to be considered in budget planning and forecasting.
• Work with other Contract Logistics functions to obtain holistic overview on financial impacts from respective function initiatives.

4. KEEP & Contract Management

• Maintain and ensure data accuracy of central customer contract database.
• Drive timely renewal of existing contracts by reflecting contract status in forward looking manner.
• Main point of contact for contract management process in alignment with global SOP
• Conduct deep dive analysis and diagnostics approach to reduce contract deficiencies.
• Review contractual and commercial solutions with stakeholders and provide measures to improve customers profitability

Requirements:

• Strong knowledge & experience in 3PL/Contract Logistics & Transportation industry
• Advanced financial analysis capability using MS Excel and other tools
• Ability to build and develop sound business cases
• Experience in planning and budgeting
• Good presentation and leadership skills
• Experience in commercial/contract management
• Fluent in English and other Asian/European languages is beneficial
• Working knowledge of business/data warehousing and visualization tools
• Knowledge of WMS and TMS systems and ability to extract reporting information
• Working knowledge of SAP FI, AB and BI

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Job Description & Requirements

• To be accountable for delivering sales volume to meet targeted sales objectives.
• To be responsible for the planning and implementation of our new product’s launching activities.
• To liaise and negotiate with local market personnel & suppliers of beauty products from various countries for products procurement.
• Should have knowledge about the demand of products used by the local customers, should able to negotiate with the suppliers for best prices.
• Responsible to market the saloon and our products through direct marketing, media, email marketing and through social media.
• Constant updates in social media about our products and promotions.
• Responsible to decide offers and promotions according the festivals and seasonal promotions.
• To build and strengthen the relationships with customers, buyers, retails personnel and relevant parties to ensure smooth operations of business.
• To promote and market the products to the local buyers, to market new products from overseas especially from Indian organic natural products and herbal products to local market.
• To lead, supervise and manage our merchandising team to ensure the effectiveness of works
• Developing a solid and trusting relationship between clients, major key clients and company.
• Make product appeal to the target market
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• To resolve any inquiries/issues/complaints arising from the customers.

Overview:
The Country Manager will lead the first AI driven travel agency's operations in the SEA country. The role involves overseeing strategic planning, team leadership, and customer service excellence while working closely with the IT Team to implement AI-driven projects. The Country Manager ensures smooth operations and technological innovation, driving growth and maintaining a competitive edge in the travel industry.

Responsibilities:

1. Regional Strategy and Business Development

• Develop and implement business strategies tailored to the unique needs of each region.
• Drive growth and market expansion across Singapore, Malaysia & Indonesia.
• Build strategic partnerships with regional travel suppliers, including airlines, hotels, and local operators.

2. Technology and AI Integration

• Collaborate with the IT Team on AI projects, such as personalized customer experiences, operational automation, and data analytics.
• Lead the adoption of AI tools to optimize bookings, recommendations, and customer interactions.
• Align AI initiatives with regional market trends and operational needs.

3. Operations Management

• Oversee day-to-day operations across all regions, ensuring consistency in service quality and operational efficiency.
• Address regional challenges, adapting strategies to local regulations and customer preferences.
• Standardize processes while allowing for regional customization where necessary.

4. Financial and Performance Oversight

• Manage budgets and financial performance across regions, ensuring profitability and resource optimization.
• Analyze regional performance metrics and use AI-driven insights to inform decision-making.
• Develop strategies to achieve sales targets and improve operational cost management.

5. Leadership and Collaboration

• Lead and inspire teams across multiple regions, fostering a collaborative and innovative culture.
• Work cross-functionally with regional teams, IT, and product development groups to meet business goals.
• Provide training and development opportunities to regional managers and staff.

6. Customer Experience and Market Insights

• Ensure superior customer service across all regions, leveraging AI to personalize interactions.
• Gather regional customer feedback and implement solutions to enhance satisfaction and loyalty.
• Stay informed about regional travel trends, adapting offerings to meet customer expectations.

Qualifications and Skills:

Educational Background:

• Bachelor’s degree in business administration, Tourism Management, or a related field.
• Advanced degrees or certifications in business management or AI integration are preferred.

Experience:

• 7+ years in senior management roles within the travel or technology sector, with regional responsibilities.
• Experience working across Southeast Asia and China is highly desirable.
• Proven success in managing cross-regional teams and implementing tech-driven initiatives.

Skills:

• Strong leadership and strategic planning abilities across diverse markets.
• Proficiency in AI tools and technologies for operational and customer enhancements.
• Deep understanding of regional market dynamics, regulations, and customer preferences.
• Excellent communication and collaboration skills, including cross-cultural competence.

Key Performance Indicators (KPIs):

• Revenue growth and market share expansion.
• Successful implementation of AI projects.
• Customer satisfaction and retention rates.
• Operational efficiency and financial performance improvements.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The Product Manager is responsible for the development and implementation of strategic plans for the assigned categories to achieve the company’s financial goals and objectives, improve market share, customer satisfaction, and productivity performance measures for the company.

• Achieve category sales, profit, income goals and objectives by developing and implementing business plans for the assigned categories
• Develop, implement, and manage an optimum product mix that focuses on customers’ needs
• Develop and implement promotional trade plans that bring excitement and incremental sales and profitability to the stores
• Maintain strong supplier partner relationships in the pursuit of the growth of business
• Manage sourcing of the right products internationally, which fits the demands of local customers
• Perform periodic range reviews to maximize the sales and profitability performance
• Develop and implement a competitive pricing strategy that delivers value to our customers
• Establish collaborative retailer/supplier relationships to maximize income/terms/discounts to improve sales and profitability of the category
• Ensure compliance with the Company’s policies including but not limited to the product inventory management process
• Achieve reduction in shrink budget objectives through disciplined buying and inventory management processes
• Extract and prepare weekly analysis reports for submission to Senior Management
• Any other ad-hoc projects or duties as assigned

About You

• Degree / Diploma in Business, Retail Management and/or a related field
• Min. 3 - 5 years of experience in sourcing and buying, category management, account management, etc.
• Excellent communication skills to collaborate with the internal team, external vendors, and stakeholders

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines

Job Summary

• We are seeking IT Project Manager to work on AI/ML projects, who will be responsible for managing the end-to-end delivery of AI and machine learning initiatives for AML models.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field;
• 5+ years of experience in project management, with at least 2-3 years focused on managing AI/ML projects in a financial services or technology environment;
• Proven track record of managing end-to-end delivery of complex IT projects, particularly AI/ML, automation, or data-driven initiatives;
• Strong understanding of AI/ML technologies, including machine learning models, algorithms, and data analytics;
• Experience with Agile methodologies (Scrum, Kanban, etc.) and project management tools (e.g., JIRA, Trello, MS Project);
• Familiarity with data infrastructure, cloud computing, and AI/ML platforms such as AWS, Azure, Google Cloud, or on-premise solution;
• Strong analytical and problem-solving skills to address challenges and risks proactively;
• Good verbal and written communication skills.

Desired Skill-set

• Certification in Project Management (PMP, PRINCE2) or Agile (Scrum Master, Scrum Product Owner);
• Knowledge of regulatory compliance requirements and data privacy standards (GDPR, PSD2, etc.) in the context of AI/ML solutions in banking;

Responsibilities

• Oversee and manage the design, development, and deployment of AI/ML models, algorithms, and data pipelines;
• Engage with business units to understand AI/ML project requirements and translate them into actionable project plans;
• Lead cross-functional teams, including data scientists, engineers, business analysts, and subject matter experts;
• Ensure adherence to project timelines, budgets, and quality standards;
• Conduct regular status meetings and updates with stakeholders, including senior leadership;
• Ensure thorough testing and validation of AI/ML solutions to meet quality and security standards;
• Ensure the integration of AI/ML solutions into existing IT infrastructure and banking systems;
• Stay updated with industry trends and innovations in AI/ML to guide the bank’s technology strategy;
• Drive the adoption of best practices in project management and AI/ML development methodologies;
• Prepare and present detailed reports, project updates, and business cases for senior management.

Design Project Manager - Bringing Creativity to Life with Efficiency

We are seeking a passionate and experienced Design Project Manager to join our team and lead the successful execution of exciting design projects from inception to completion. You will be responsible for overseeing all aspects of the project, from understanding client needs to managing delivery within budget and timeframe.

A Day in the Life:

• Client Relationship Management:

1. Collaborate with clients to clearly define their design aspirations and translate them into a formal design brief.
2. Facilitate seamless communication between the client and internal design team, ensuring client expectations are met and exceeded.
3. Proactively manage client expectations and navigate through any changes or challenges efficiently.

• Project Planning & Execution:

1. Develop comprehensive project plans using MS Project or similar project management software, outlining key milestones, timelines, and resource allocation.
2. Conduct regular meetings with client and internal teams to ensure clear communication, address design queries, and maintain project momentum.
3. Coordinate effectively with internal designers, landlords, architects, engineers, and other stakeholders involved in the project.

• Procurement & Tendering:

1. Identify and recommend qualified consultants to join the project team through a defined RFP process.
2. Assist the client in the tendering process, responding to technical queries, and clarifying project requirements.
3. Evaluate tender submissions, providing well-informed recommendations to the client for informed decision-making.

• Construction & Handover:

1. Facilitate regular stakeholder meetings throughout the construction phase, ensuring open communication and alignment.
2. Document meeting minutes for future reference and action tracking.
3. Manage client change requests, translating them into clear instructions for the project team.
4. Conduct regular site visits to monitor progress, oversee quality control, and address any logistical concerns.
5. Manage testing and commissioning procedures for project readiness.
6. Coordinate final inspections with landlord, consultants and contractors to ensure project compliance.
7. Prepare punch-lists and diligently follow up with contractors to rectify deficiencies.
8. Manage project close-out, including final accounts, handover documentation (as-built drawings, O&M manuals), and training sessions.
9. Oversee reinstatement and move management activities, ensuring a smooth transition to project completion.

What We Are Looking For:

• Minimum of 5 years of experience managing design projects in the Retail/Corporate industry. Junior candidates with demonstrably strong skills and relevant experience in design management may be considered.
• Proven track record of successfully delivering complex design projects on time and within budget.
• Excellent communication, interpersonal, and negotiation skills in both written and verbal formats.
• Strong organizational and time management abilities.
• Proven ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing circumstances while maintaining deadlines.
• Proficiency in design visualization software (e.g., AutoCAD, Revit), project management software (e.g., MS Project, Primavera), and communication tools (e.g., Microsoft Office Suite). Knowledge of BIM (Building Information Modelling) systems a plus.
• Experience with design procurement and tendering processes.
• Keen understanding of design constructability, able to identify potential constructability issues early in the design process and collaborate with designers to find solutions. Experience working with contractors and understanding how design decisions impact buildability and cost.
• Working knowledge of construction methods, materials, and regulations relevant to the industry. Ability to oversee construction activities, identify potential quality issues, and implement corrective actions promptly.
• PMP certification and/or LEED accreditation highly preferred. Demonstrates commitment to professional development and best practices in project management and sustainability.

• Customer ServiceGreet customers warmly and provide excellent service.
  Answer customer inquiries about products, promotions, and store policies.
  Handle customer complaints or direct them to the store manager.
  
• Cash HandlingOperate the cash register and process transactions accurately
  Ensure proper counting and handling of cash.
  Issue receipts and refunds when necessary.
  Balance the cash register at the end of the shift.
  

About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s products and services range ensures that customer service is always at the heart of every one of its branches.

The Role

• To ensure current and new property leases including subleasing and concessionaires are managed in a sustainable format and aligned with company budgetary objectives by;
  - Site/tenant sourcing
  - Lease negotiations
  - Lease documentation
  - Networking with partners including but not limited to landlords, real estate agents and other strategic partners
• To ensure annual store opening and occupancy targets are met
• To liaise and maintain business relationships with landlords and tenants
• To work with SG 7-Eleven business unit to understand and translate their real estate requirements into actual working requirements
• Work with admin executive to ensure leases and all real estate related documentation, including and not limited to leasing are kept updated and in line with company policy
• Play an active business partnering role by providing property insights through the coordination with Group Property Insights and SG 7-Eleven team.
• Work with SG Convenience Finance completion of financial feasibility analysis for new sites, lease renewals and store refurbishment projects.
• Act as a mediator/communication channel between internal stakeholders and landlords/agents and other government agencies.
• Proactively participate in discussions for new business initiatives through provision of advice/opinion from property’s POV.
• Assist in authorities’ licences application for stores’ operations.

About You

• Degree in Real Estate, Business Admin preferred
• 3-5 years working experience preferred in a similar or related field
• Expertise in Excel, Powerpoint applications
• Familiarity with investment and financial concepts e.g. NPV, IRR, ROI
• Ability to think out of the box to extract data and information desirable
• Presentation skills required as the role would involve meeting with senior management

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, APAC Regional Business Manager - Hybrid (Internal Job Title: Senior Business Manager – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Encompasses stakeholder manager of vendors and other stakeholders
• Establish consistent and standardized operational processes
• Provide assistance for all process within Unit and have main responsibility
• Provide necessary data and insight to BU Head for Operations related process as needed
• Lead local standardization efforts as per regional Business Unit operations guidelines
• Actively identify and implement process improvement opportunities

As a successful candidate, you’d ideally have the following skills and exposure:

• Action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication
• A persuasive and passionate communicator with excellent public speaking skills.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

ABOUT US

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

THE ROLE

Working as a Legal Counsel advising the Company on legal matters relating to the Company’s business operations and ensuring the Company’s compliance with applicable laws and regulations.

• Draft, review and negotiate wide variety of commercial agreements such as leases, service agreements, e-commerce agreements, partnership agreements, collaboration agreements, marketing promotion agreements, etc.;
• Conduct research and advise on general legal and other specific issues relating to the Company’s business activities including intellectual property rights, personal data protection, payment services, food safety and technical, pharmaceutical related matters such as tele-pharmacy, employment law and consumer rights, etc.;
• Identify and assess any risk and potential issues in contracts and/or transactions which the Company intends to enter into and advise the relevant stakeholders accordingly;
• Ensure compliance with the Company and DFI Retail Group policies and ensure necessary approvals from various stakeholders and senior management are obtained prior to entering into any deal or arrangement;
• Review and advise internal stakeholder in respect of any third party claims and/or other contractual disputes;
• Oversee litigation matters including liaising with external counsel and loss adjusters where applicable;
• Any other ad-hoc work arrangements required by the Chief Legal Officer, the Head of Legal Department and/or the Company.

ABOUT YOU

• Qualified to practice law in Commonwealth country, preferably being called to the Singapore Bar;
• Have at least 3 years to 5 years PQE either as a practicing lawyer in law firm or in-house legal role.

We are looking for an FOOD SERVICES FLOOR MANAGER to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Responsibilities •

Coordinate daily Front of the House and Back of the House restaurant operations •

Deliver superior service and maximize customer satisfaction •

Must be efficient at bar. Cocktails, mocktails etc.

Respond efficiently and accurately to customer complaints •

Regularly review product quality and research new vendors •

Organize and supervise shifts •

Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning product

• Ensure compliance with sanitation and safety regulations •

Manage restaurant’s good image and suggest ways to improve it •

Control operational costs and identify measures to cut waste •

Create detailed reports on weekly, monthly and annual revenues and expenses •

Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills