Job Summary

We are seeking a highly skilled and motivated Compliance Manager to oversee and manage the company’s regulatory and compliance framework. The ideal candidate will ensure adherence to local and international regulations, including licensing requirements, Anti-Money Laundering (AML) policies, and Know Your Customer (KYC) and Know Your Business (KYB) protocols.

Key Responsibilities：

Regulatory Compliance & Licensing

• Lead the application and management of regulatory licenses, including submissions to the Monetary Authority of Singapore (MAS) and other relevant authorities.
• Stay updated on applicable laws and regulations governing cryptocurrency and financial services industries.
• Liaise with regulators and ensure timely reporting and communication on compliance matters.

AML/CFT Program Management

• Design, implement, and maintain a robust Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) compliance framework.
• Conduct periodic AML risk assessments for the business and its products.
• Ensure compliance with MAS guidelines, including TRM (Technology Risk Management) and PSN01 requirements.

KYC and KYB Processes

• Develop and manage KYC/KYB policies to onboard customers and business partners effectively.
• Oversee customer due diligence (CDD) and enhanced due diligence (EDD) processes for individuals and corporate entities.
• Regularly review and update KYC/KYB processes to ensure alignment with regulatory expectations.

Policy Development & Implementation

• Draft and implement compliance policies, procedures, and controls tailored to business activities.
• Provide training and guidance to internal teams on compliance best practices and emerging risks.

Monitoring and Reporting

• Conduct internal audits to ensure adherence to compliance policies.
• Monitor transactions for suspicious activity and report suspicious transactions (STRs) as required.
• Maintain records of compliance activities, audits, and findings.

Collaboration

• Work closely with product, operations, and legal teams to embed compliance in business processes.
• Support the development of new products by providing compliance guidance and risk assessments.

Key Requirements

Qualifications

• Bachelor’s degree in Law, Finance, Business, or a related field.
• Professional certification in AML (e.g., CAMS) or compliance is a plus.
• Minimum 3 years of experience in regulatory compliance, preferably in cryptocurrency, fintech, or financial services.
• Hands-on experience with MAS regulations and licensing processes.
• Proven track record in managing AML, KYC, and KYB programs.
• Strong understanding of cryptocurrency and blockchain technologies.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Effective communication and stakeholder management skills.
• Fluency in English is required; proficiency in Mandarin is a plus..

Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

JOB SUMMARY

• Delivering and achieving assigned recovery targets. Implementing new strategies and tactics to improve recovery performance, training and coaching staff to improve performance. Oversees bottom line metrics including forecasting.

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Bank’s business strategy and model appropriate to the role. In addition, to implement account strategy to ensure the facility outstanding is recovered or the account is rehabilitated to a satisfactory status for BB and ME problem accounts.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Bank and the companies operate in.
• Keep abreast with the macro economic factors impacting the economy to ensure the team is adequately resourced and minimize / mitigate any upcoming risks
• Deliver on financial goals – Gross Charge Off, Recoveries, Delinquency rates and cost
• Work closely with the Product and Credit policy teams to ensure sharing of timely feedback so that timely appropriate actions can be taken by the different functions to tighten risk appetite, if necessary

Processes

• To ensure effective utilization of resources with objectives of minimizing credit losses, maximizing recovery and managing costs.
• Review and ensure adequate and accurate collections performance & cost MIS and KPIs are in place and prepared in a timely manner, to facilitate performance management of the Collections Department
• Responsible for preparing the plan to deliver on Loan Impairment budget for the year.

People & Talent

• Employ, engage and retain high quality people
• Lead through example and build the appropriate culture and values within the Function and across the wider organization.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
• Ensure there is a training plan for the team to upskill and drive performance

Risk Management

• The ability to interpret financials and the account performance of a company, identify key issues based on the information, put in place an account strategy to recover outstanding ad then either exit or return the company to normal status for ME problem accounts.
• Minimize credit losses, maximize recoveries
• Resolution of complaints from clients and MAS
• Making optimal use of all collection tools and using analytics and data segmentation to enhance collection efficiency.
• To ensure that portfolio analysis conducted by the Credit team is fully leveraged for collections activity.

Governance

• Be robust and support scale, drive standardization and automation.
• To ensure that all collections activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country and the overall OR framework.
• Liaise with Collection & MIS Hub where appropriate to maximise benefits of centralisation.
• Uphold customer engagement and conduct principles of during customers interactions.
• Ensure adherence to the OR Assurance Framework in the identification, assessment, mitigation and control and monitoring of risk. Ensure adequate traction, track and follow through management actions to mitigate identified operational risks exposure.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Singapore / GSF Risk CPBB - Collections to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Internal : Risk, Business, Legal & Compliance, Operations, CDD, Operational Risks
• External vendor : Law firms, Private Trustees, valuers, auctioneers, repo agency

Our Ideal Candidate

• 5+ years of experience in leading Recovery teams across all retail products, managing foreclosure/repossession.
• Well versed with Dialler and Collection/Recovery strategy.
• Attentive to detail, understands processes and local regulations, and keeps the unit audit ready all the time.
• Experienced in managing big and diverse teams.
• Is foresighted, able to see the big picture and align the unit’s deliverables with the organizations objectives.
• Good stakeholder management skills.
• Outstanding communication skills, both oral and written.
• Need have good presentation skills (excels in PowerPoint).
• Outstanding project management and analytical skills with an ability to multitask and manage competing priorities with a track record in creative and successful problem-solving.
• Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value.
• Education : Bachelor's degree.

Role Specific Technical Competencies:

• Communication Skills
• People Management Skills
• Stakeholder Management
• Collections Process
• Product Knowledge
• System Knowledge
• Complaint Handling
• Analytical Thinking
• Problem Solving
• Presentation Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Project Manager

Job description

• Work with external parties and customers to plan, organize, and direct activities concerned with assigned projects
• Establish project objectives policies, procedures, and performance standards within boundaries of company policy and contract specifications
• Coordinate with engineering staff to discuss such matters as work procedures, scope-and -scheduling and work sequence, project-specific safety plans, etc.
• Initiate and maintain liaison with concerned parties and other contacts to facilitate project activities
• Monitor and control project site activities to ensure project is completed on schedule and within budget
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly
• Able to manage an ELV project independently
• Provide close monitoring and support (including hands-on if necessary) of project/site staff to ensure smooth and effective operation
• Ensure timely completion of all projects
• Monitor, review and manage operational costs and responsible for financial performance of projects
• Responsible for project management including attending meetings, coordination and supervision works
• Liaise with consultants, architects and contractors and handle all technical matters
• Must have relevant experience in one of the following ELV fields, Security, Access Control System

Key Requirements

• Degree / Diploma in Electrical and Electronics Engineering
• Minimum 5 years of relevant working experience
• A self-starter, comfortable working independently and taking a high level of responsibility
• Resilience, entrepreneurship spirits, self-direction, risk-taking and adaptability
• Innovative thinking, thinking outside-the-box, resourceful problem solver
• Excellent leadership, communication and interpersonal skills

Remuneration:

• $4,500.00 - $8,000.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $4,500.00 - $8,000.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

Are you a dynamic and passionate leader with a knack for culinary excellence. Join our team as a Catering Manager and take charge of creating unforgettable dining experiences!

What We Offer:

• Position: Catering Manager
• Salary Range: $6,300 – $9,500/month
• Competitive compensation based on experience and performance.

Key Responsibilities:

• Plan, coordinate, and execute catering events with precision and creativity.
• Manage catering staff, schedules, and day-to-day operations.
• Develop innovative menus to meet client needs and exceed expectations.
• Ensure the highest standards of food quality, hygiene, and safety.
• Build and maintain strong client relationships.

What We’re Looking For:

• Proven experience in catering or hospitality management.
• Exceptional organizational and leadership skills.
• Ability to thrive in a fast-paced environment.
• Strong communication and interpersonal abilities.
• Passion for delivering excellence in food and service.

Why Join Us:

• Work with a supportive and innovative team.
• Opportunities for professional growth and development.
• Be a part of creating memorable experiences for our clients.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

Manage the Business Development of the company:

- Consult and manage the business marketing strategy and operaton.

- Manage the customer relationship.

Requirements:

- Min 3 years of management experience.

- Experience in sales and customer relationship management

- Strong communication and interpersonal skills.

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.
• Manage the day-to-day operations of the salon
• Oversee the work of other salon staff, such as hairstylists, estheticians, and nail technicians
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Manage the salon’s inventory of supplies and products
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon’s finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

1. Ability to develop new business and manage existing accounts.

2. Attend to customers and handle customer inquiries.

3. Build strong rapport and establish long term relationships with customers.

4. Handle inquiries and provide product knowledge.

5. Manage project and tender.

Requirement:

1. Outgoing personality with good communication skills.

2. Able to converse fluently in English and Mandarin (to liaise with Mandarin speaking associates).

3. Ability to work independently.

3-6 months contract (Convertible to perm)

Location: Pasir Panjang

Working hours: Mon- Fri 9am to 6pm

Job Scope:

• Serve as the primary point of contact for Building Management, Landlords, and contractors.
• Oversee and manage all aspects of office administration and facilities services.
• Ensure consistency in administrative standards across multiple locations.
• Provide daily support for office facilities, including equipment maintenance and office supplies management.
• Identify opportunities to improve operational processes and reduce costs to enhance efficiency.
• Coordinate renovation and relocation projects with property agencies, landlords, and contractors across various Asian countries.
• Manage vendor relationships, including negotiating prices and contracts, and reviewing facility-related agreements.
• Review and verify quotations and invoices to ensure accuracy.
• Handle ad hoc projects as assigned.

Job Requirement

• 5-8 years of experience in Facilities Management with regional experience
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills
• Independent with detailed mind and hands on attitude
• Adaptable, proactive, and well-organised

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

We're looking for a hands-on Recruitment Business Manager specialising in Technology, Banking, Insurance, or any other adjacent industries interested in working for an international award-winning, recruitment company.

At Gravitas, we can offer you:

• A competitive basic salary
• A market competitive low-threshold commission scheme
• Top Performer accelerator bonuses on top of your commission
• Monthly Friday afternoon off for 'Lunch Club' at Michelin Star Restaurants
• Fantastic Overseas Luxury Holiday destinations such as Dubai, Turkey, Iceland, Lapland, South Africa, Goa
• Work from home policy (1-3 Days/ week)
• Work-cation
• Sabbatical Leave
• Flexible Lunch Hours
• Quarterly team night outings
• Industry Leading Training Programmes - from Senior to Management

As an experienced recruiter, you will

• Capitalise on your existing specialisation and combine that with our historical clients to bring in new business and continue upkeeping your existing pipeline
• Have future aspirations to lead your own team (we're also open to individual contributors!) within your chosen specialisation, expanding into other relevant adjacent areas that show strong business opportunities
• Partner with supportive and top-billing managers with years of experience
• Join our award-winning "Senior/ Management Development Programme" that focuses on advanced recruitment skills to prepare you for the next step of your career
• Work with a recruitment firm actually built on values: transparency and honesty

If you,

• Have minimally 6 years in agency recruitment
• Have a proven consistent track record of active business development (new client terms signed + account management)
• Have experience managing at least 3 junior recruitment consultants
• Have a strong personal desire to succeed and achieve
• Are a good team player and enjoy a positive, energetic, and driven office culture

Let's chat.

Who is Gravitas?

We are an international recruitment company focusing on Technology, Insurance, and Banking with 8 offices across London, Singapore, Hong Kong, Shenzhen, Germany, and Amsterdam. We have been a true success story of 2021 & 2022 - with both our UK & Asia teams having record breaking years. With our office located in the central business district of Singapore, we are now looking to further expand our team to continue our world domination!

I know the recruitment industry in Singapore is small so if you're curious and want to have a confidential exploratory conversation (no strings attached), reach out to me on LinkedIn.

Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job Overview

We are seeking a highly motivated and experienced Restaurant Manager to oversee daily operations, ensure exceptional customer service, and drive business performance. The Restaurant Manager will be responsible for managing staff, ensuring compliance with health and safety regulations, and maintaining a positive environment for both customers and employees.

Key Responsibilities

1. Operational Management

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Maintain high standards of food quality, service, and cleanliness.
• Ensure compliance with health, safety, and hygiene standards.

2. Team Leadership

• Recruit, train, and supervise restaurant staff.
• Schedule and manage shifts to ensure adequate staffing during peak hours.
• Foster a positive and productive work environment through effective communication and motivation.

3. Customer Service

• Address customer feedback and complaints promptly and professionally.
• Monitor dining experiences to ensure customer satisfaction.
• Implement strategies to enhance the customer experience and build loyalty.

4. Financial Management

• Monitor budgets, control costs, and maximize revenue.
• Track and analyze key performance indicators (KPIs), including sales and profit margins.
• Manage inventory, placing orders to avoid shortages or overstocking.

5. Marketing and Promotions

• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Plan and oversee special events or promotions.
• Collaborate with external partners for advertising and marketing initiatives.

Qualifications and Skills

Educational Background

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory).

Experience

• Proven experience as a Restaurant Manager, Assistant Manager, or similar role.
• Strong understanding of restaurant management software and financial principles.

DIGITAL MARKETING MANAGER Job description

We are looking to hire an experienced Digital Marketing Manager to oversee the development and implementation of our company’s online marketing strategies. In this role, you will be responsible for discussing marketing strategies with the sales and marketing team, managing the company’s social media platform, identifying marketplace trends, and coordinating advertising efforts.

You should have in-depth knowledge of digital marketing strategies, excellent project-management skills, and advanced knowledge of social media trends. A top-class online marketing manager drives sales by evaluating current market trends and creating specialized campaigns for associated target groups

Duties and Responsibilities

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Analyzing site traffic including click navigation, shopping patterns, and purchase conversion.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of digital marketing techniques.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

DIGITAL PRODUCT MANAGER Job description

Product managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers.

Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products that meet and exceed customer expectations.

Finally, understanding consumer preferences and demands is critical for product managers in the food and beverage industry. Consumers today are more health-conscious and environmentally aware than ever before, and they expect the products they buy to reflect these values.

Duties and Responsibilities

• identifying the key market segments and trends that are driving growth and innovation

• stay up-to-date with the ever-changing regulatory landscape. With the rise of food safety concerns and the increasing demand for transparency

• compliance with food safety regulations is more important than ever

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of F&B related products.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends