Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Oversee all project activities, including cost management, project schedule, staff development, site safety (together with safety manager) and security.
• Liaise with clients, consultants, sub-contractors, suppliers etc
• Plan, schedule, monitor, and update the project to meet targets.
• Resolve design-related issues during construction.
• Responsible for all construction site matters including safety and other compliance matters
• Ensure the smooth completion of the project

Requirements:

• Minimum 5-10 years of relevant experience in the construction (preferably gas piping) industry
• M & E Experience
• Independent, strong analytical and possess good interpersonal skills

- Managing and overseeing all aspects of restaurant operations, including staffing, inventory management, and customer service.

-Developing and executing overall marketing strategy for increasing business revenue.

- Introducing innovative strategies and systems to enhance productivity, sales and workflow efficiency.

- Handling and review of all social media platforms and advertising for restaurant promotions.

- Analyzing menu performance and customer feedback to enhance promotions for optimal impect.

- Collaborating with restaurant and marketing team to develop and execute promotional campaigns, wines and food pairings to highlight restaurant specialities towards customers preference, while driving revenue growth.

- Overseeing all administrative functions for restaurant daily operations.

- Inspiring the team to deliver exceptional customer service.

- Delegating tasks and training for staff skill development and career advancement.

- Managing and reporting of sales performance results, P&L and budget forecast.

- Decision making and cost control measures to maintain healthy profit margins and price alignment with the local market.

• Perform duties as the role of Project Manager under WSH Act
• Management of all demolition sites as allocated by the Company
• To work with the project team on the management of projects
• Well versed in paperwork
• Planning and scheduling work
• Ensure projects are completed timely and to good quality
• Attend meetings whenever require
• Coordinate and liaise site activities
• Such relevant work as and when delegated by the Directors

Responsibilities:

• Ensures alignment with the Project Management team on Project contract administration needs, objectives and requirements.
• Ensures the project team understands and utilizes the contracts properly.
• Advises the Project Management Team, Procurement Manager and Subcontracts Manager of company on aspects of Project execution which deviates from contract requirements.
• Analyses the contract terms and identify areas of possible risks and opportunities related to the application of contract clauses
• Provide alternate mitigating contract articles and successfully negotiate with customers with compelling arguments.
• Writes contract letters and other communications and notices.
• Ensures in liaison with the other functions that the required insurance coverage is timely put in place and that required insurance certificates are provided/obtained from vendors and subcontractors.
• Contract administration during project execution, ensuring that all aspects of the contract during the bidding and execution phase are addressed with the objective of contributing to maximise project revenues.
• Manages the change order process from identification to resolution of change: prepare, interfacing with involved functions, and negotiate any claims against or from client and vendors/subcontractors.
• Transfers originals of contractual documents to proper function(s), in accordance with the applicable procedures.
• Ensures that contractual information used by the project team is accurate and up-to-date.
• Manages contract milestone activities, and close-out activities, ensure orderly turnover of Project.
• Checks that milestone completion notices and other documents required for payment meet contractual requirements.
• Liaison with Project Management Team and relevant stakeholders to prepare and timely submission of deliverables under the contract.
• Supports in negotiations of claims, variations, changes and disputes with contractors in collaboration with Project Management, Legal Department and others as required.
• Ensures communication of changes to contracts to all key stakeholders.
• Ensures Procurement/Subcontracting’s contract administration and procurement/subcontracting procedures and processes meet contract requirements.
• Ensures communications between Company and contractors are consistent with terms and conditions in agreements.
• Interfaces with the project team, internal departments and external vendors on matters such as cost, performance, progress assessment, payments, reporting, trends, and change orders.
• Liaises with project team, participate to meetings, examine drafts, revise and file all correspondence having a contractual relevance exchanged during project execution with clients, vendors, subcontractors and authorities.
• Attends meetings to assess progress on projects which are in motion, and take detailed notes to share with stakeholders
• Negotiates contract terms and conditions with each relevant stakeholders – customer, vendor/subcontractor, analyzing potential risks involved with certain contract agreements and helping Company and Project Management Team better understand the information outlined in the contracts.
• Evaluates supplier/subcontractor claims entitlement and variation order under the contract requirements.
• Supports negotiations of claims, manage contractual changes and resolve disputes or conflict resolution with Contractors.

Requirements:

• Bachelor’s degree in business management or related disciplines, Diploma holders with relevant experience are welcomed to apply.
• Minimum 10 years of experience in a contract management role, contract administration role, purchasing or contracting.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Exemplifies knowledge of contract law, accounting principles and finance.
• Possesses superior attention to detail in order to spot inconsistencies in contracts.
• Ability in negotiating terms and drafting contracts.
• Has strong negotiation and mediation skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Able to work productively independently and as part of a team
• Must have excellent analytical thinking skills and problem solving abilities
• Previous experience as a project manager, or coordinating large projects is an asset.
• The candidate must also possess strong computer skills and have the ability to work within tight deadlines and handle multiple priorities at one time.
• Experience working in Offshore, Engineering or Construction areas.

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Seatrium (SG) Pte. Ltd.

Tuas Boulevard Yard

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Roles & Responsibilities

We are expanding our Kei Kaisendon Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Kei Kaisendon! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

Responsibilities:

- Achieve revenue targets and profitability for brand(s)/outlet(s) under his/her purview by implementing plans to improve revenue and taking expenses into consideration.

- Responsible for the efficient running and daily operations of the outlet(s)/brand(s) under his/her purview.

- Visit the outlets and observe routine activities to ensure service standards and expected level of cleanliness are met.

- Implement recommendations and action plans in audit reports.

- Conduct regular checks to ensure staff comply with standards and SOP.

- Follow Food & Beverage Safety and Hygiene policies and procedures.

- Provide feedback and suggestions on ways to improve standards manual for the outlets as and when appropriate.

- Oversee all incident reports and ensure the recommendations and action plans are followed through promptly.

- Provide feedback on food quality to BOH.

- Ensure smooth implementation of new F&B products.

- Supervise the implementation of plans to ensure that attrition rate of operations is below industry benchmark; to meet and/or exceed Customer Engagement Index Target.

- Interview potential Front of House new hire.

- Responsible for the manpower planning, budgeting and staffing for operation, ensuring that the Total Payroll cost vs Revenue are within budgeted % for the outlets and brands under his /her purview.

- Analyse daily sales report, provide insights for weekly sales report and compile weekly promotional KPI report to marketing and HOD.

- Develop and supervise the effective controls of food, beverage and labour costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations.

- Lead in the planning and organising of promotions and events for outlets.

Establish challenging, realistic and obtainable goals to guide restaurant managers in operation and performance.

- Identify the developmental needs of restaurant managers and coaches, mentors, or otherwise help them to improve their knowledge or skills.

Strengthen customer service by using continuous improvement techniques and processes.

Job Description

· Attend site visits and tender show round

· Propose and design simple yet sustainable landscape designs for specified sites

· Prepare quotes and landscape maintenance reports

· Coordinate work orders with ground crew

· Dealing with complaints from client on site

· Prepare maintenance schedule

· Monitor and recording of site staff attendance

· Handling few projects assigned and coordination

· To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

· Facilitate on the job training program for new crew members and provide ongoing training for crew members’ skill development objectives

Requirements

· Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

we are looking for new employee for Mini mart at Dormitory .

- Must maintain good relationship with Foreign workers stay in dormotories

- able to All work weekeends

- Working hours should based on the sales on Morning and night

- Able to work till 11pm

- should order the material

- take care the store cleanines

Bachelor degree in Marketing or Business Administration

Minimum 4 years of relevant working experience, preferably in the general whol sales & marketing industry

Someone who are independent, organized and possesses hands on experience in planning and executing trade marketing and branding activities

Excellent analytical and communication skills that enables individual to connect with various stakeholders

Attentive to details, results-oriented, resourceful, able to multi-task and self-motivated

Excellent interpersonal skills and willing to go the extra mile

Positive attitude and with passion in retail

Like interacting with customers and have an eye for details

Good interpersonal and communications skills

Able to multi-task and work under pressure

Able to work rotating shift

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Shop Manager for all staff and operational issues as well as boost up the sales
• Motivate and monitor the team to provide excellent service to our customers
• Achieve company’s sales targets
• Maximize the sales turnover and profitability of the store
• Handle any ad hoc tasks as assigned
• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Reports To: GM, Human Resources

Job Summary:
The HR Manager Overseas Portfolio is responsible for managing and supporting local proximity HR operations across international locations.

Key Responsibilities:

1. Strategic HR Planning:

• Develop and implement HR strategies tailored to the needs of overseas operations.
• Collaborate with leadership to align global HR practices with corporate objectives.
• Identify workforce trends and address skill gaps in international locations.

2. Talent Acquisition & Management:

• Develop and execute a comprehensive talent acquisition strategy to meet current and future workforce needs.
• Align hiring practices with organizational goals, diversity and inclusion initiatives, and market trends.
• Monitor workforce planning in collaboration with department heads to address talent needs proactively.
• Strengthen the organizations employer brand to attract high-quality talent.

3. Compliance & Legal Frameworks:

• Ensure compliance with labour laws, tax regulations, and employment policies in each operating region.
• Maintain up-to-date knowledge of international HR regulations and mitigate risks.
• Develop and monitor contracts, visas, and work permits for expatriates and international employees.

4. Employee Engagement & Diversity:

• Foster a culture of inclusion, respect, and collaboration across culturally diverse teams.
• Ensure employee engagement programs, conflict resolution and mediation services are tailored to local preferences.

5. Performance Management & Training:

• Roll out performance management systems suitable for international locations.
• Identify and address training needs to enhance employee skillsets.

6. Compensation & Benefits Administration:

• Manage competitive compensation and benefits packages tailored to local markets.
• Collaborate with external consultants to benchmark salaries and incentives.
• Ensure equity in pay structures in the local regions.

7. Expatriate & Mobility Management:

• Manage international assignments, including relocation, housing, and cultural assimilation.
• Provide ongoing support for expatriates and their families.

8. HR Data & Reporting:

• Maintain and analyze HR metrics to assess workforce trends in international locations.
• Prepare periodic reports for leadership, highlighting key HR insights and risks.

Qualifications:

Education:

• Bachelors degree in Human Resources or a related field (Masters preferred).

Experience:

• Minimum 5-7 years of HR experience, with at least 2-3 years managing international or cross-border portfolios.
• Familiarity with global HR systems and practices.

Skills & Competencies:

• Must be able to travel extensively and stay in the designated local operation for at least 2 months per trip.
• Strong understanding of international labour laws and compliance.
• Exceptional cross-cultural communication and interpersonal skills.
• Ability to manage multiple stakeholders across different time zones.
• Proficiency in HRIS and talent management software.
• Strategic mindset with problem-solving abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

About us:

IHM is an international company which focuses on rehabilitation therapy and health maintenance, utilising a blend of Bioelectric Meridian Therapy (BMT) and natural therapy to provide comprehensive and personalised care to partners and customers. As we continue to grow, we are seeking dedicated Office Manager to join our expanding team.

About role:

The Office Manager is responsible for overseeing the day-to-day operations of the outlet and providing administrative support across various departments. This role involves coordinating office activities, managing operational processes, and maintaining efficient systems to enhance productivity and organizational effectiveness.

Roles & Responsibilities

• Provide operational and administrative support to outlets and office.
• Handle procurement activities, including sourcing vendors, obtaining quotations, and negotiating contracts.
• Assist in financial processes, including invoice management, payment processing, and expense tracking.
• Provide updates on cash flow, receivables, and payables.
• Collaborate with the sales team to manage client inquiries, quotations, and follow-ups.
• Assist in the planning and execution of company events, meetings, and initiatives.
• Support cross-departmental collaboration to enhance operational efficiency

Job Requirements

• Diploma or degree in Business Administration & Finance, or a related field.
• At least 1 year working experience in similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure.
• Ability to work independently and as part of a team.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.
• Ordering food, linens, gloves and other supplies while staying within budget limitations

Job Descriptions:

• Responsible for assisting the Project Manager in the overall performance of the team in the project and prepare the project management and project quality plans and implement them accordingly
• In charge of the implementation and completion of construction projects within the scheduled time, cost, and quality.
• Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule
• Monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials, equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on regularly
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Job Requirements:

• Degree in Civil Engineering, with minimum 7 years’ similar experience in A1 Construction firms
• Team leader and a decision maker

Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• At least 7 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Project Management
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Singaporean/SPR

Responsibilities:

• Monitor and manage the day-to-day operations of project, or function, including developing and monitoring budgets, coordinating activities with other subcontractors
• Handle contractual matters that arise
• Check drawings and quantities and ensure that these are accurate for the execution
• Oversee the selection and requisition of materials require at site.
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines;
• Liaise with consultants and/or sub-contractors engaged on the project;
• Attend regular meetings with owner/client/contractors/sub-con and ensure the progress is on schedule;
• Oversee quality control and safety matters on the site;
• Resolve any unexpected technical difficulties and other problems that may arise
• Overall responsible for execution of the projects
• Monitor the cash flow and budgeting of the project
• Accountable for the project’s projected profit
• Identify and comply with all applicable statutory / regulatory requirements related to project under his/her jurisdiction.
• Monitor work progress to ensure project stays on schedule.
• Ensure in-progress inspection and joint inspection Monitor work progress to ensure project stays on schedule.
• Carry out in-progress inspection and joint inspection
• Conduct safety and environmental risk assessment of projects handled
• Ensure staff work in a safe and orderly manner
• Ensure toolbox meeting are carried out for the project.
• Identify QEOHS training needs of subordinates

Position Overview

We are looking for an experienced professional to take on the role of Strategic Portfolio Management (SPM) Lead for the ServiceNow platform. This role is pivotal in driving the technical strategy, roadmap, and development of the SPM module to meet business objectives. The ideal candidate will bring deep expertise in portfolio management and a strong ability to lead technical teams in delivering innovative solutions.

Role & Responsibilities

• Spearhead the design, deployment, and enhancement of the Strategic Portfolio Management (SPM) module within the ServiceNow ecosystem.
• Partner closely with business stakeholders to gather requirements, analyze needs, and translate them into effective technical solutions.
• Establish and manage a comprehensive technical roadmap for the SPM module, ensuring it aligns with organizational goals and priorities.
• Lead and mentor development teams and platform administrators involved in SPM-related projects.
• Oversee the configuration, customization, and seamless integration of the SPM module with other ServiceNow applications and enterprise systems.
• Ensure adherence to industry standards, best practices, and governance protocols for portfolio management solutions.
• Proactively identify, troubleshoot, and resolve technical challenges associated with the SPM module, engaging support teams as needed.
• Stay abreast of emerging trends and advancements in portfolio management technologies and apply relevant innovations to enhance platform capabilities.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline.
• A minimum of 5 years of experience leading and implementing ServiceNow SPM solutions.
• Solid understanding of portfolio management methodologies, processes, and best practices.
• Demonstrated hands-on experience with ServiceNow platform customization, configuration, and optimization.
• Proficient in JavaScript and ServiceNow scripting frameworks.
• Experience integrating ServiceNow applications with other enterprise platforms.
• Strong communication, problem-solving, and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams.
• ServiceNow Certified Implementation Specialist in IT Business Management (CIS-ITBM) or Strategic Portfolio Management (SPM) certification is a plus.

Position Summary

We are seeking an accomplished professional to serve as the Integrated Risk Management (IRM) Lead for the ServiceNow platform. This critical role focuses on shaping the technical strategy, development, and implementation of the IRM module to align with business needs. The successful candidate will possess advanced knowledge of risk management frameworks and the technical acumen to deliver effective solutions.

Key Responsibilities

• Drive the design, deployment, and optimization of the Integrated Risk Management (IRM) module within the ServiceNow platform.
• Collaborate with stakeholders to gather and analyze business requirements, translating them into tailored technical solutions.
• Develop and maintain a clear technical roadmap for the IRM module, ensuring alignment with organizational objectives and industry standards.
• Provide mentorship and technical leadership to developers and administrators working on the IRM module.
• Oversee the configuration, customization, and integration of the IRM module with other ServiceNow applications and third-party systems.
• Ensure risk management solutions adhere to security, governance, and compliance standards.
• Proactively identify, troubleshoot, and resolve technical challenges, coordinating with support teams as required.
• Monitor emerging trends and technologies in risk management and incorporate relevant innovations to enhance platform performance.

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of experience leading and delivering ServiceNow IRM implementations.
• Comprehensive understanding of risk management processes, frameworks, and methodologies.
• Proven hands-on experience in ServiceNow platform customization, configuration, and development.
• Strong proficiency in JavaScript and ServiceNow-specific scripting languages.
• Experience integrating ServiceNow modules with external enterprise applications.
• Exceptional communication and collaboration skills, with the ability to engage both technical and business-oriented stakeholders.
• ServiceNow Certified Implementation Specialist in Risk and Compliance (CIS-RC) is preferred.

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

. Manage bangladeshi workers and give full direction on the duties

Requirements:

· Able to converse in Malay Language and Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

About the Division/Dept

The Commercial Distribution Division is responsible for the growth of commercial businesses across multiple channels including Bancassurance, Intermediaries, Direct channels and Partnerships.

It is also responsible for providing holistic, bespoke insurance solutions for its commercial customers, delivering service excellence and increasing market awareness of UOI to achieve customers’ trust and recognition.

Job Purpose

As an Assistant Manager in the Commercial Distribution Division, you will be responsible for providing exceptional service to support revenue growth and to achieve customer satisfaction. This includes servicing support to grow new customers, to retain existing customers and to drive transformation process in line with the Company’s objectives.

Main responsibilities

• Assist Division Head to achieve the GWP and underwriting profit budget set by the Company.
• Identify, establish, and nurture partnerships with key stakeholders to promote the sale of insurance products.
• Visitation of clients.
• Strengthening of business relationships with clients.
• Work alongside division to support business underwriting – underwriting of client centric growth and profitability.
• Improving overall business delivery within the underwriting framework in accordance with the Reinsurance Management Framework and treaty guideline.
• Mentor staff and ensure that staff work cohesively as a team.
• Evaluate work procedures and recommend improvements to facilitate operations to always maintain an efficient and cost-effective system of work procedure.
• Undertake any other assignments as allocated by the Division Head and CEO to contribute to the overall corporate objectives.

Requirements

• Bachelor’s Degree in Business or a related discipline.
• Professional insurance qualifications.
• Minimum 5 years of relevant experience in general insurance sales and underwriting.
• Sound understanding of the insurance industry, including regulations and market dynamics.
• Strong sales and negotiation abilities, with proven track record to meet or exceed targets.
• Excellent interpersonal and communication skills to build and maintain relationships with bank partners and customers.
• Ability to conduct effective training sessions on insurance products.
• Detail-oriented with strong organizational and analytical skills.
• Driven and self-motivated, can work independently as well as collaboratively within a team.
• Proficient in Microsoft Office applications.

1. Assist the Operations Manager in analyzing and improving organisational processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing company and regulatory standards and procedures

6. Support the Operations Manager in overseeing the effectiveness of all operational department staff, including review/approval responsibilities for all operations staff

7. Uncover any customer issues or service lapses and discuss them with the Operations Manager and team members, to devise ways of improving, and resolving problems and complaints

8. Assist the Operations Manager in preparing weekly operation status report, that shall be presented to the management team during regular meetings

9. Work closely with the Operations Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• Oversee the daily operations of the outlet for efficient operations
• Oversee both front and back-of-house operations
• Assist in training of new employees as well as the continuous training of existing staff
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Plan and assign daily workloads to team members
• Plan team members’ work schedules and compile timesheet
• Report on management regarding sales results and productivity
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Develop marketing strategies to improve sales and profitability
• Provide excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Ensure that policies and standard operating procedures are strictly adhered to
• Guide and monitor the work performance of all staff
• Monitor and ensure the quality of food, guest services, hygiene, cleanliness, and tidiness to achieve total customer satisfaction and meet the company’s standards
• Analyze and resolve problems in a timely and accurate manner
• Oversee purchasing to stay within budget
• Able to perform additional duties as requested by the Management as and when required

Job Requirement:

• Previous supervisory experience preferred in the hospitality or F&B industry.
• Ability to work in a fast-paced setting and independently
• Strong Multi-Tasking skills
• Customer-Centric
• The physical ability to remain standing for long periods
• Exceptional organizational, communication, and customer service skills
• Strong leadership skills, mature, outgoing & guest-oriented, good communication skills
• Strong sense of responsibility
• Able to work independently and withstand pressure
• A minimum of 2 years relevant experience at the supervisory level in the hospitality or F&B Industry
• Ability to perform flexi shifts, and able to work on weekends & public holidays.
• 6 days work week

Benefit:

• Staff Meal
• Staff Discount
• Birthday Voucher
• Uniform will be provided
• Sales Target Incentive

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.