Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation.

Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption.

He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation’s strategic projects, including

1. Adoption and Communication Lead for new portal project

• Work closely with project team and business change champions to develop adoption and communication plan
• Drive onboarding of external and internal customers
• Define and track success metrics

1. Change Management and Communication Lead for new system project

• Drive and develop change management and communication plan
• Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
• Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
• Define and track success metrics

1. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/’Go-live’, Kick-off)
2. Lead Overall Change Management and Communications for Platforms Transformation

• Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units’ communication activities, and Leaders briefing
• Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
• Inject new ideas from time to time to ensure effective communication and engagement
• Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

• Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

• Bachelor’s degree from established university in Business or Philosophy or Communications
• Around 8-10 years of industry experience in Telco and ICT
• Experience in transformation change management
• Experience working across different cultures and geographies
• Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
• Change management framework e.g. ADKAR
• Excellent corporate writing and storyboarding skills
• Proficient in power point, word and excel
• Ability to coordinate workshops / focus group sessions
• Ability to distill complex information and translate into layman’s terms

Company’s Profile

With over 25 years of expertise as a global solution provider for the construction, port, foundation and logistics industries, they have successfully sold millions of heavy equipment such as forklifts, drilling rigs, container and mobile cranes to their loyal clients. Their team consists of expert engineers that provide efficient repair, maintenance and even upgrading services to tailor fit their equipment to customers’ needs.

Location: Gul Circle

Working Hours: 5.5 days (Mon – Fri, 9am to 6pm and Sat, 9am to 1pm)

Responsibilities:

• Perform sales activities to achieve sales target, including business development and account management
• Plan and execute sales strategy and meet the company’s sales objectives
• Explore, identify new business opportunities and develop new client accounts
• Build, establish and maintain good rapport with clients
• Handle customer’s order, inquiries, negotiation and closing of sales in an effective and efficient manner

Requirements:

• Min. Diploma in Mechanical Engineering field or equivalent
• Min. 3-5 years’ experience in sales of industrial handling heavy equipment
• Familiar with China brand heavy equipment such as Forklifts, Excavators, Drilling Rigs and/or Crawler Cranes
• Possess excellent communication, presentation and customer relationship skills
• Possess your own vehicle to travel around client sites

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Responsibilities:

• Oversee tunnel construction activities to ensure they are delivered with good quality and on time.
• Supervise Micro Tunnel Boring Machine (mTBM) tunnelling teams to ensure the works meet statutory and HSE requirements.
• Formulate work procedures related to mTBM tunnelling / Pipe Roofing works for operation, assembly, launch, and dismantling activities.
• Planning and scheduling manpower and plant for mTBM tunnelling works.
• Resolve on-site issues and emergencies.

Job Requirements:

• Diploma in Civil Engineering or equivalent
• 10 years of experience in the construction industry, with at least 6 years of supervising tunnel operations using tunnelling equipment such as TBM.
• Strong leadership, communication, and organizational skills.
• Strong experience in operation of Iseki and Herrenknecht rock/soil Micro Tunnel Boring Machines
• Experience in large Pipe Roofing works for underground construction

TECHNICAL MANAGER

The Technical Manager oversees and manages the technical aspects of Willowglen's Infra Team. This role involves leading a team of technical professionals, ensuring the successful delivery of projects, and maintaining the technical infrastructure. The Technical Manager will collaborate with various departments to align technical strategies with business goals and drive innovation within the organization.

Job Description

Team Leadership

· Lead and manage a team of technical professionals, providing guidance, support, and mentorship.

· Foster a collaborative and innovative team culture to drive excellence and productivity.

Project Management

· Oversee the planning, execution, and delivery of technical projects, ensuring they meet quality standards and deadlines.

· Collaborate with stakeholders to define project scope, goals, and deliverables.

Technical Expertise

· Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making.

· Stay informed about technological advancements and evaluate their applicability to the organization.

Collaboration

· Collaborate with cross-functional teams to understand business needs and ensure technical solutions align with organizational goals.

· Establish and maintain effective communication channels with stakeholders.

Requirements

· Bachelor’s degree in Information Technology or Computer Engineering

· At least five years of experience in technical leadership roles.

· Security+, CISSP, CISA, or relevant security certifications are highly preferred

· Strong project management skills and experience with project management tools.

· Proven ability to lead and manage technical teams effectively.

· Excellent communication skills, both verbal and written.

· In-depth knowledge of Microsoft Windows and Linux OS for Server and Client.

· In-depth knowledge of Applications like Web Server (IIS, Apache, etc..) and Database (MySQL, MS SQL, Oracle DB, etc…)

· In-depth knowledge of Networking, Firewalls, and cybersecurity.

· Familiar with security standards and frameworks such as NIST, ISO27001, CIS, and OWASP

· Problem-solving and decision-making skills.

· Ability to thrive in a fast-paced and dynamic environment.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

1)Proactively communicate with existing customers and engage with potential customers with a clear and concise understanding as you identify business needs and develop customer-unique strategies and solutions.

2)Proactively coordinate internal resources and external vendors to deliver solutions with a clear vision and concise presentation of internal and external sales pitches to achieve customer buy-in and success. 3)Deep understanding of customer needs, create customised business solutions that take into account the obstacles faced by customers and communicate effectively with customers and external or internal forces to achieve set goals effectively. 4)Acquired the ability to build strong relationships internally with team members and externally with stakeholders and external vendors to understand how to work together to achieve goals. Individuals must be able to negotiate and successfully conclude contracts with customers effectively. 5)Comprehensive and accurate analysis of market data, including segments such as customers, competitors, competitive analysis, market opportunities, threats, strengths and weaknesses of our organization to understand our position and plans and create stronger connections. To build and improve our competitiveness, promote organizational growth and facilitate entry into new markets with competitive potential.

6)Actively participate in strategy development and identify trends and insights to optimize performance.This is done by taking ownership of marketing channels and improving marketing through developing promotional materials, websites, and other campaigns to reach a more extensive audience base.

We are on a lookout for energetic and creative people who are passionate about creating a better environment for everyone. Individuals who eager to provide clean energy to the buildings in Singapore.

Responsible forsales and marketing of solar energy systems

- Identify and engage potential prospects

- Generate leads, identify, and secure new clients in Singapore and APAC.

- Main contact person between the company and customers

- Plan, implement and monitor marketing activities to ensure relevant targets are achieved

- Conduct site visits and assessments to meet the clients' needs

- Develop long term customer relationships and create referral programme

- Shortlisted applicants will be notified by email

- Preferably to have Professional qualifications on photovoltaics or renewable energy

- Experience in sales and marketing

- Self motivated with strong communication skills

- Electrical knowledge, keen interest in clean energy engineering

- Able to learn quickly and adapt to the business

- Develop communication materials.

- Plan content for print, broadcast and outdoor media roadshows, sales promotions and/or events.

Front of House Services Responsibilities:

As a team member in Front of House Services, your primary responsibilities include:

1. Work Station Management:Set up and manage your designated work station efficiently.
   
2. Guest Service:Pay close attention to guests' needs and address them promptly and efficiently.
   
3. Food and Drink Service:Serve food and drinks in accordance with our restaurant and regulatory standards.
   
4. Cleanliness and Organization:Maintain a clean and organized work environment consistently, adhering to our standards.
   
5. Product Knowledge:Possess comprehensive knowledge about our menu items, beverages, and other offerings.
   

In addition to a fulfilling work experience, we offer the following perks:

1. Monthly Performance Incentive:Earn a monthly performance incentive of $80 (subject to terms and conditions).
   
2. Profit Sharing Incentive:Benefit from our profit-sharing incentive program.
   
3. Variable Performance Bonus:Participate in our incentive plan, which includes a variable performance bonus.
   
4. Staff Meals:Enjoy two complimentary staff meals daily.
   
5. Work Schedule:Follow a standard workweek of 5 days, totaling 44 hours. Overtime is compensated according to our policy.
   
6. Annual Leave:Take advantage of 14 days of annual leave.
   

We believe in creating a positive and rewarding work environment for our team members, and we look forward to your contributions to our success.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

• Handle the full spectrum of corporate secretarial work for the group, including coordination and facilitating quarterly board meetings, minutes writing and resolution, and providing advice and support to board members.
• Keep Group Secretary profile with the Accounting and Corporate Regulatory Authority and perform lodgements on BizFile+.
• Ensure that the statutory records of a group of companies in Singapore are updated and maintained on time.
• Assist the Management and Board members in all aspects of corporate secretarial and compliance and handle ad-hoc projects assigned from time to time.

Requirements:

• ICSA
• At least 5 years of experience managing corporate secretarial matters in a listed company.
• Familiar with Singapore Companies Act 1967 and SGX Listing Rules.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client, one of Asia-Pacific’s leading organizations is looking for:

Digital Marketing / Engagement Manager

Requirements:

• Managing and engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports
• Evaluate and pinpoint the sustained competitive advantages of product offerings amid a swiftly changing marketplace
• Work closely with product managers to develop and mold comprehensive go-to-market strategies for products / programs over multiple years, grounded in essential competitive insights and operational metrics
• Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations
• Own the marketing plan to grow the community and develop the business; Build the brand and awareness of the web search & AI team product
• Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign; Source and develop marketing collaterals

Responsibilities:

• Degree with minimum of 5 years’ experience in digital marketing and events
• Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI
• Experience in planning and executing events; Experience in developing a marketing strategy & plan
• Proficiency in project management and cross-functional collaboration
• Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)
• Prior experience in customer engagement, tech market strategy or data analytics good to have
• Excellent communication and interpersonal skills

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Digital Marketing Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Benefits:

• Basic Salary with Transport Allowance + CPF + Uncapped Sales Incentive
• Basic pay + Incentives: $75,000-$100,000 in 1st year, $90,000-$120,000 in 2nd year.
• Corporate paid annual leave
• Career progression over next 36 months (Executive - Senior - Premier - Management)
• Structured Training Program
• Mobile phone and iPad will be provided
• Health Insurance & Medical Benefits
• 4 days per week in our fun office environment
• Leads support through the campaigns which we conduct with our established corporate partners, no referrals needed.
• Fun and dynamic culture - Regular team bonding activities and incentive trips

Requirements:

• Locals above the age of 21 & above only (regulatory requirement)
• Recognized Degree or Local Polytechnic Diploma only
• Loves interacting with people, self-motivated and willing to learn
• Candidates without prior experience are welcome
• Mid career switch candidates are welcome

Day-to-Day:

• Provide regular updates regarding new campaigns/products and conduct portfolio review with existing clients
• The harder you work, the higher the reward that you will be getting
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them
• Establish new relationships through marketing activities and referrals
• Customer base will be provided to all consultants, you do not need to contact warm market, family or friends
• Able to work under pressure, this is a sales role, high rewards come together with higher capabilities

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

We are looking for an experiences Cleaning Operation Manager to manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations. Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.

Responsibilities

• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness and common areas in accordance with the standard work requirements.

• Directs Housekeeping staff and contracting vendors such as public area, pest control, landscape and laundry in the fulfilment of providing housekeeping functions, maintenance and cleanliness within budget, with quality and on schedule.

• Maintains the care and use of supplies, equipment, etc. and the appearance of housekeeping areas, and performs regular inspections of residents and common areas for sanitation, order, safety and proper performance of assigned duties.

• Ensures Housekeeping supplies and equipment stocks are raised timely and maintains adequate inventory levels to provide a clean, safe and comfortable environment.

• Recommend solutions for operational problems in work schedules, personnel utilization, and other non-scheduled jobs.

• Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.

• Train employees in proper housekeeping procedures and appropriate performance of duties.

• Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.

• Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.

Requirements

• At least 3 years of supervisory experience in Hotel Housekeeping

• Proactive, meticulous, and able to perform strenuous activities and handle heavy load.

• Ability to successfully operate large-scale, high-pressure environment with sudden change in business levels.

• Willingness to do shift work, work on weekends, eve/public holidays as and when assigned.

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

1. Support ASMI’s Sustainability & Innovation Committee (SIC)

· Promote adoption of innovation, decarbonisation and renewables within the marine sector

· Facilitate transformation of the marine sector towards a low emissions future economy

· Manage meetings of the SIC

2. Advance Marine Decarbonisation

· Administer the Marine Decarbonisation Champions (MDC) Programme

· Organise MDC collateral activities

· Engage external stakeholders including government agencies towards programme objectives

3. Organise the Marine and Offshore (M&O) Symposium

· Coordinate and manage the annual industry thought leadership event

· Showcase innovative efforts and initiatives in the marine sector

· Engage ASMI members and other external stakeholders towards symposium objectives

4. Any other initiatives relating to industry development

REQUIREMENTS

· At least a Polytechnic diploma in any discipline with at least 2 – 3 years relevant experience; engineering and marine related disciplines preferred

· Interest in innovation, decarbonisation and renewables in the marine industry

· Meticulous and detail-oriented

· Good communication (written/verbal) and interpersonal skills

· Resourceful and able to work independently or in teams

· Self-motivated individual with strong drive for results within tight timelines

· Singaporeans and PRs only

SALARY EXPECATIONS

Between S$3,000 to S$4,000

13th Month Guaranteed

Performance Bonus in April every year.

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We want to drive and develop our supplier relationships and partnerships to provide our members priority/guaranteed access to the world’s most popular live events, restaurants and luxury brands. To deliver unique access, key benefits and experiences for our members and relevant corporate clients across the world of Sport, Music, Theatre and the Arts plus other categories. Your role is to grow revenue for the business and delight members through positive NPS results and feedback. As well as fulfil contractual obligations for client exclusive benefit programmes.

Your role as Senior Partnership Manager, will ensure that you are working with other key stakeholders both within live entertainment proposition and with the wider teams in general; Ensuring that together as a team proposition are delivering and meeting business expectations by achieving key metrics.

You will share your work across other departments and offices, ensuring they have an excellent knowledge of our partnerships and are making the most effective use of them.

As an industry lead, your knowledge and passion to motivate and drive performance of lifestyle managers, operational teams and the platform should consistently be shared. You (and in turn the lifestyle management team(s)) should always be up to date with current market trends, what competitors are delivering, what our members are obtaining access to, unique market leading partnerships and eager to develop entertainment knowledge, based on growth of Ten and corporate clients.

The mentality of the successful candidate must be “if you build it, they will come” rather than seeing the development of our proposition programme as “chicken and egg”. They will also need to be passionate about learning and widening commercial skills into other sectors. You will think ahead to develop and execute new strategies and processes ensuring growth of relationships leading to enhanced team revenues and member experiences. You to have the ability to drive and implement new innovations and changes with support and buy in from senior stakeholders across the business. 

Who we’re looking for

An experienced, dynamic and reliable individual that is looking to grow their experience within the business and take on line management responsibility. Most importantly you’ll be passionate about people, and helping them to perform to the best of their ability.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Key Responsibilities

• To take full accountability for all partnerships and contracts secured by you that fall within your market across all genres. Develop clear strategies to ensure we have best in market offers, inventory (e.g. Ticket allocations) commission agreements in place (where not detrimental to access), and proposition materials (e.g. Social Media assets)
• To support Lifestyle Managers within Australia and APAC (or those using APAC suppliers) to maintain relationships with partners to ensure we are nurturing an ongoing sustainable relationship for future growth
• To monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies
• Monitor redemption, data analytics and demand of live events and ticketing genres to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the strategy by member group (or client) and region ensuring we have relationships in place which are driving engagement, acquisition, loyalty and revenue 
• Work closely with the Global Proposition Director, Content and Marketing department ensuring all offers and events have maximum exposure to members
• To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market
• To work closely with the relevant operational teams across the business to ensure you are fully aware of all best practice to ensure we are consistently improving processes
• To work with the relevant stakeholders across the business to create a holistic strategy for approaching vendors. To ensure teams across the business are kept fully up to date with changes and new processes implemented
• To drive efficiency within entertainment teams (or entertainment requests) by continuously developing and improving processes; sharing successes and implementing processes learnt from other regions
• Propose and implement new strategies, campaigns and to positively impact on member satisfaction/NPS, corporate revenue and efficiencies 
• Contribute to wider strategic goal, and offer procurement for the global team or for wider region with support from your Director
• Work with Client Services and Regional Business Development Managers with all client related matters; supporting on new business proposals
• Be available to lead, maintain and support on any established client and member relationships

We are looking for someone who is:

• Experience in procuring and maintaining Live Entertainment relationships (across multiple levels e.g. Promoters, Ticketing Platforms, venues eg), benefits and offers, contract management and negotiation.
• Has experience in, but not essential: Broad working knowledge of key brands and partners globally across various lifestyle industries (retail, dining)
• Ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the Live Entertainment and general proposition key objectives
• People management skills; having the ability to motivate and drive performance in others (whether line reports or colleagues). Effectively communicating and motivating people to ensure you are always obtaining the best results.
• Can demonstrate experience of working within a customer-led industry and strives to continuously deliver excellent customer service.
• Project management; being able to manage highly complex global projects with multi-stakeholders internally and externally
• Account management; to interact with Senior stakeholders building trust and loyalty, ensuring you deliver on all requirement agreed, point of escalation and present new business initiatives
• Able to create and drive strategy within the Live Entertainment sector, using performance data, industry knowledge and leadership skills to make analytical decisions.
• Ability to use Excel and Powerpoint to an independent, competent, professional level
• Experience in marketing and use of social media to drive promotion and usage of assets and proposition negotiated
• To be a beacon of best practice in your leadership style at all times, to create and nurture a culture of success, professionalism
• Proven track record of negotiating and procuring relationships offers or events; or managing a sales/negotiation team  
• Natural commercial drive and innovation, always seeking new opportunities and creativity with the partnerships, clients or internal stakeholders.  A natural networker who can develop and implement new initiatives to commercially impact the team and business 
• A passion for working in a business that places members and customer service at their core as well as commercial success
• A passion for motivating and developing people
• A natural communicator who always takes the time to keep their team and colleagues informed and up to date, always considers the best way to tailor communication to different individuals rather than robotically forwarding emails and reports
• Great people management skills; you can demonstrate the ability to influence and persuade senior stakeholders and colleagues in other departments, and will be recognised as a supportive and effective colleague particularly during busy or high-pressure periods for the business

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

• A competitive salary will be offered depending on experience
• Offer flexible work arrangements including Hybrid work possibilities
• Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
• One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Lucrative Ten Loyalty Rewards program
• Remote Working Holidays - Travel and Work for up to 4 weeks per year!
• Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Possibility of growth within a dynamic and international company

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”

Job Description

· Able to create a recipe list for the cocktails.

· Mixing of ingredients and preparation of cocktails

· Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.

· Assist with invoice and inventory management

· In charge of ensuring that all SOPs, standards, par levels, ordering, stock and costs are met and fulfilled as per standards

· Assist with bar opening and closing procedures.

· Maintenance of the bar hygiene and cleanliness standards.

· Interact with customers and maintain good relationships with customers.

· Able to perform cashier and order-taking duties.

· Ensure that all standard recipes, SOPs and standards are followed in the preparation process.

· Ensure the maintenance of equipment and flag for servicing or repairs when needed

Location: Boat Quay

Working hours: 4pm - 2am (Monday - Saturday)

OFF every Sunday

Requirements

• At least 2 year(s) of working experience in a general or hotel bar.

• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.

• Attention to detail is essential.

• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

• Creative thinker, especially when it comes to food & beverage presentation or concepts.

• Enjoys a fast-paced, guest-facing work environment.

• Outgoing, friendly, extroverted.

• Able to commit on weekends and Public Holidays

-Full-time

-Passion in teaching children/adults on art principles and technique

-Conduct and facilitate teaching and guidance in individual or group settings

-Leading and teaching studio classes, school programmes with outdoor workshops and events

-Oversees our art teacher to ensure effective performance

-Management of Marketing for the studio

-Customer relationship management

-Sales growth of our Art Programmes, to help our business expansion

Job Requirement

- English and Mandarins spoken.

Bilingual abilities are a plus. (To communicate with Mandarin-speaking parents)

- Able to work on weekends with off days on weekday.

-Bachelor's Degree/Master's Degree

-Min 5 years in teaching experience

Job Summary:
The Human Resources (HR) role is a crucial part of our organization, responsible for overseeing various aspects of workforce management. The HR professional will play a key role in recruitment, employee relations, and performance management.

Responsibilities:

Recruitment and Staffing:

• Lead the recruitment process, including job postings, interviewing, and selection of candidates.
• Collaborate with department heads to identify staffing needs and ensure timely fulfillment.

Employee Relations:

• Foster positive employee relations through effective communication and conflict resolution.
• Address employee concerns and maintain a positive and inclusive work environment.

Performance Management:

• Implement and manage performance appraisal systems to ensure fair and consistent evaluations.
• Provide guidance and support to managers in addressing performance-related issues.

Training and Development:

• Identify training needs and coordinate employee development programs.
• Facilitate training sessions to enhance employee skills and competencies.

Policy Development and Compliance:

• Develop and update HR policies and procedures in accordance with legal requirements.
• Ensure compliance with labor laws and regulations.

Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, and other perks.
• Communicate benefits information to employees and assist with inquiries.

HR Administration:

• Maintain accurate employee records and HR databases.
• Prepare reports on HR metrics and present findings to senior management.

Conflict Resolution:

• Mediate and resolve workplace conflicts, addressing grievances in a fair and impartial manner.
• Promote a culture of open communication and collaboration.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification is a plus.
• Proven experience as an HR Manager or in a senior HR role.
• Strong knowledge of HR principles, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Effective problem-solving and decision-making abilities.
• Proficient in HRIS (Info Tech) and Microsoft Office Suite.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.