Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

At both large and small organizations, operations managers, hire, and train employees, manage quality assurance programs, strategize process improvements, and more. Operations managers are ultimately responsible for maintaining and increasing the efficiency of a business, agency, or organization.

· Manage overall operations for relocation service.

· Supervise movers as per job requirements for relocation services.

· Conduct operation/manpower planning based on job requirements.

· On site survey for relocation/storage services.

· Handle incoming calls and attend to email enquiries to manage customer’s expectations. · Establish and maintain good relationship with customers.

· Maintenance of daily operational matters / equipment / vehicles.

· Liaise with customers on job requirements and arrange/coordinate scheduling to customers’ request as well as operation requirements.

· Maintain discipline on matters such as punctuality, standard, and attitude.

· Have good computer knowledge (Microsoft Office/Google sheets) and communication skills.

· Coordinate with warehouse team on storage as well as stuffing and unstuffing of goods

· Review and ensure all invoices are duly submitted for finance’s processing

· In case of emergency, take up role of driver for relocation service.

Requirements:

· Degree holder with at least 5 years of experience in moving sector and warehouse management.

· A team player, good communication skill, honest & with the RIGHT working attitude.

· Mature, responsible, independent & meticulous.

· Possess a positive drive & eager to learn spirit and willing to adapt to changes.

· Able to handle pressure and perform with tight deadlines.

· Willing to work overtime when situation arises.

· Possess at least a Class 3 License

· All races welcome

· Shift work.

Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Able to understand Gymnastics Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Legal Associate

Salary: $4000 - $6000

Working Hours: 9am - 630pm (Mon to Fri)

Location: Toa Payoh

Responsibilities:

• Developing relevant skillsets in real estate transactions for both HDB and private properties including sale, purchase, and refinancing matters, with a view to progressively assuming conduct of more complex matters
• Meeting and corresponding with clients to provide advice and manage cases
• Preparing and reviewing of legal documents
• Drafting of letters and other correspondences
• Carrying out legal research
• Providing supervision and oversight for ongoing matters

Requirements:

• A good law degree from an accredited university
• Fresh graduates are encouraged to apply
• Called to the Singapore Bar with preferably 1-2 years of PQE
• Proficiency in English required, competency in other languages an advantage
• Excellent verbal communication skills, attention to detail, commitment to work tasks, and the ability to perform under pressure
• Pleasant personality and willingness to work in a team

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

1. Planning and scheduling manpower for day-to-day operations
2. Follow up and keep an update to customer request and feedbacks
3. Work closely with the sales manager and providing accurate schedule to them
4. Send out reminder text/call to customer daily
5. Resolving daily situation if any
6. Responsible for staff performance & discipline
7. Tabulate worker OT and submit to HR monthly
8. Prepare and compile monthly reports to relevant client
9. Prepare new staff on-boarding and off-boarding
10. Monitor training and development needs
11. Other related duties as assigned

Job Description & Requirements

• Responsible for all production matters.

负责生产部的整体事务。

• Plan and forecast production schedule according to the orders and invoices, make reasonable arrangements for production and assign daily production tasks to Factory Manager.

根据业务订单及备货单制定和预测生产计划，合理安排生产，下达每日生产任务给厂长。

• Supervise and coordinate the Standard Operations Procedures of production department.

监督、协调生产部的标准作业流程。

• Enhance production progress through effective monitoring and flexible adjustment. Implement production schedules and improve productivity efficiently.

通过有效监督和灵活调整加强生产进度，有效实施生产计划并提高生产效率。

• Establish the quality awareness and enterprise spirit. Oversee and improve quality issues during production processes.

加强员工品质意识和对员工企业理念的引导，监督并改善生产过程中的产品质量问题。

• Monitor the right usage of equipment, ensure necessary maintenance and repairs for equipment.

监督正确使用设备，确保对设备进行保养和必要维修。

• Responsible for the daily production, keep production area clean and safe.

负责生产的日常管理、生产现场及生产环境，做好安全文明生产。

• Implement production identification, supervise and inspect the processes of implementation.

负责并实施生产标识，对执行过程采取有效监督与检查。

• Responsible for production statistics and administrative matters.

负责生产统计及管理行政工作。

• Control and plan the cost saving for production.

控制与降低生产成本

• Organize team leaders’ skills training, so that they can well manage the procedures of safe operation.

负责组织各组长的岗位技能培训，使之熟练掌握安全与工艺操作规程。

• Keep company researched data as private and confidential, formulate and implement the regulations in each team.

对研发技术资料进行妥善管理和保密，制定和推行各组的规章制度

• Evaluate, train, reward and review all production employees.

对所有生产员工的考核、评估、培训及奖罚。

• Any ad-hoc work as prescribed by the superior.

上级规定的其他临时工作。

• Reporting to Deputy General Manager.

向副总经理报告。

Job Description & Requirements

Must be digree holder & WSHC certificate.

Able to handle project. and submit quotation for tender.

able to communication ministry of manpower (MOM) and Building and construction authority (BCA) Officer.

must have Bizsafe level 1 and level 2 certificate.

driving license 2A & class 3 and class 4

minium 7/8 yeras experince in singapore

microsoft office skill.

Requirement

1. Follow all safety guidelines and wear appropriate personal protective equipment (PPE)
2. Works under pressure
3. Knowledge of supervisory functions relating to commissioning field activities
4. Ready to work Public holiday, Saturday, Sunday (if needed)
5. Good communication skill
6. Able to work various job location
7. Minimum one years experience in relevant field (Construction)
8. Good communication and written skills
9. Mobility as when needed
10. Hacking of concrete wall. Removed hacking materials from site
11. Ability to work at heights and in various weather conditions
12. Strong attention to detail and commitment to quality workmanship

Roles & Responsibilities

1. Physically fit with the ability to work outdoors/indoor or any other place instructed by company in Singapore. at considerable heights in construction area
2. Willing to work construction project may be long hours
3. Ability to understand and apply basic mathematical skills
4. Install light point, install light, install fan point, install fan, install power socket etc
5. Installation glass and aluminium frame of the building
6. Report any safety concerns or equipment malfunctions to supervisors
7. Assist in the installation of doors, windows, flooring, and other fixtures
8. Measure, cut, and shape wood, drywall, and other materials according to specifications
9. Load and unload building materials, tools, and equipment
10. Interpret construction plans and instructions from supervisors to carry out building tasks
11. Good communication skills to interact with team members and supervisors
12. Teamwork-oriented with a positive attitude
13. Providing labour assistance to any departments required

Your resume must include the following information: -

1. Current and expected salary
2. Reasons for leaving
3. Date of availability

Other information

• Working hours: Monday to Friday, 9am to 6pm
• saturday 9am to 5pm
• Require to be reachable day and night
• Salary: $3500 to $8000

For interested parties, please send your resume to:

[email protected]

HAZARI ENGINEERING & RENOVATION PTE LTD

website visit - www.hazari.com.sg

Whatsapp: +6580376525

Location: Singapore

Employment Type: Full-time

Salary Range: $3000-$3800

Job Summary

We are seeking a dynamic and results-driven Manager to oversee sales, operations and lead a dedicated team to achieve business objectives. The ideal candidate will possess excellent leadership skills, strategic thinking, and the ability to adapt to a fast-paced environment.

Key Responsibilities

Must have CEI:

• Must have at least CEI-Basic

Leadership & Team Management:

• Provide guidance and mentorship to team members to achieve individual and team goals.
• Foster a positive, collaborative, and high-performing work environment.

Strategic Planning:

• Develop and implement strategies to achieve organizational goals.
• Monitor market trends and adjust plans to maintain competitiveness.

Operations Management:

• Oversee day-to-day operations to ensure efficiency and quality.
• Optimize processes to improve productivity and profitability.

Budgeting & Financial Oversight:

• Prepare and manage budgets, ensuring cost-effectiveness.
• Monitor financial performance and address variances.

Customer Relationship Management:

• Maintain strong relationships with clients and stakeholders.
• Address customer concerns to ensure satisfaction and loyalty.

Compliance & Reporting:

• Ensure adherence to company policies and regulatory requirements.
• Generate regular performance and progress reports for senior management.

Qualifications & Requirements

• Bachelor’s degree or equivalent is a plus.
• Proven experience in management or a related leadership role.
• Exceptional communication, problem-solving, and decision-making skills.
• Strong organizational and time-management abilities.
• Ability to work under pressure and adapt to evolving business needs.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.

Application Deadline: 31 Jan 2025

How to Apply: Please send your resume and a cover letter to [email protected].

We look forward to welcoming a passionate and driven individual to our team!

My client is currently looking for a Legal Counsel to be based in Singapore.

The Role

• Providing legal services and maintaining and coordinating contract administration
• Prepare, draft, negotiate and advise on all aspects of customer/ supplier/ license/ distributor/ non-disclosure agreements
• Assist with contract drafting/vetting and negotiation across the various business units
• Perform other related duties as assigned

To Qualify

• Bachelors degree (or equivalent) and 5 - 7 or more years of experience in related field
• Fluent in English
• Good communication and interpersonal skills
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Legal Executive

Working Hour: 9am - 6.30pm (Mon to Fri)
Salary: $2500 - $3500 (Depend experience)
Location : Toa Payoh

Job Scope:

Filing
- Preparation of legal documents and filling of documents for conveyancing cases. Working closely with the team in ensuring smooth completion of transactions.
Communication
- Liaising with Agents, Brokers, clients, banks and related parties for further verification and clarification.
Data Collection
- Administrative support in requesting and retrieving of necessary documents.
Scheduling of Appointment
- Setting up of appointment for client to sign legal documents with the Solicitor as well as monitoring deadlines.
Bank notices
- Preparing the bank letters to notify the bank and serve notices to complete the legal process.

Requirements:

- Meticulous, well-organised and good time management
- Fluent in English
- Able to work both independently and as a team
- Diploma graduated

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

Responsibilities

• Provide comprehensive administrative and technical support to the General Counsel, including calendar management, travel coordination, expense processing, and correspondence handling.
• Manage budgets for the legal and secretariat departments, collaborating with internal teams for necessary inputs.
• Maintain and organize confidential legal records, databases, and files, ensuring time-sensitive deadlines are met.
• Conduct legal research and prepare relevant materials for the General Counsel.
• Coordinate departmental reporting and act as a liaison with internal teams and external stakeholders.
• Oversee logistics for department meetings and events, including the annual Group Functional Meet.
• Support the General Counsel in various ad hoc initiatives and general office management tasks.

Requirements

• Diploma in any field with relevant administrative experience in legal or corporate settings.
• Strong organizational skills with a keen eye for detail and a proactive approach to efficiency.
• Excellent written and verbal communication skills, capable of managing tight deadlines.
• Proven ability to handle sensitive information with discretion and professionalism.
• Proficient in MS Office tools like Word, Excel, and PowerPoint.
• Team-oriented, self-motivated, and adaptable to a dynamic corporate environment.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We have a position open for an Associate with 1 to 3 years PQE in our General Litigation Department. Successful applicant can expect competitive remuneration.

We provide training and guidance for our Associates and expect our Associates to be keen to learn and responsible.

Interested applicants should send their cover letter and detailed resume to [email protected]

Only shortlisted applicants will be notified.

Need to oversee the whole operation for cleaning , worker schedule arrangement . Arrange for suitable course for workers to attend . Costing of the work. Bring in new project to increase company revenue . Workers safety must also be maintain. recruitment of new workers be it local or oversea to do the work properly .

Sales Manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.
In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role is a plus.
Sales Manager Responsibilities:
Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.
Sales Manager Requirements:
Experience in planning and implementing sales strategies.
Experience in customer relationship management.
Experience managing and directing a sales team.
Excellent written and verbal communication skills.
Dedication to providing great customer service.
Ability to lead a sale team.

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity