Summary of Position Objectives: We are seeking a dynamic and versatile professional to fill the role of Laboratory Informatics Officer. This position is responsible for administering and optimising Laboratory Information Systems (LIS) while also contributing to broader information systems analysis within the laboratory setting. The ideal candidate will possess a unique blend of technical expertise in laboratory informatics, strong analytical skills, and the ability to bridge the gap between laboratory processes and information technology.

Responsibilities:

• Administer and maintain Laboratory Information Systems (LIS) to ensure optimal functionality and performance.
• Collaborate with laboratory staff to understand workflow requirements and implement system enhancements accordingly.
• Ensure the security and integrity of laboratory data within informatics systems.
• Troubleshoot and resolve technical issues related to laboratory informatics.
• Analyse laboratory and business processes to identify areas for improvement.
• Collaborate with stakeholders to gather system requirements and translate them into technical specifications.
• Design, implement, and optimise information systems to enhance laboratory efficiency.
• Provide technical expertise in the integration of laboratory informatics with broader organisational information systems.
• Collaborate with service operations, lab management and laboratory staff to ensure proper data storage, retrieval, and analysis.
• Implement data quality control measures to maintain the accuracy and reliability of laboratory data.
• Develop and deliver training programs for laboratory staff on the use of informatics systems.
• Provide ongoing support and troubleshooting assistance to end-users.
• Ensure that laboratory informatics systems comply with regulatory requirements and industry standards.
• Implement security measures to safeguard sensitive laboratory data.
• Stay informed about advancements in laboratory informatics and recommend updates or enhancements as needed.
• Maintain detailed documentation of laboratory informatics systems, configurations, and changes.
• Generate regular reports on system performance, user activity, and key performance indicators.
• Communicate findings and recommendations to relevant stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Roles & Responsibilities

• Head of Korea Relations
• Act as a strategic partner by developing and implementing the company’s plans andprograms.
• Develop relationship with Korean Interested Abroad Clients and Global brokers related
• Create, improve, implement, enforce, and evaluate policies and procedures of the organization that will improve operational and effectiveness of the company.
• Develop Communication with Head Office regarding HQ related business and Korean Interested Abroad business
• Head Office Reporting, Affiliates

Requirements

• Bachelor/ Master degree in business or related
• Preferably insurance qualifications
• More than 20 years’ industry experience
• In-depth knowledge of corporate governance and performance management principles
• Seasoned and mature individual with ability to interface and engage internal and external stakeholders
• An entrepreneurial mindset with outstanding organizational and leadership skills
• Experience in developing, planning and implementing successful strategies
• Excellent communication and public speaking skills
• Executive presence and ability maintain calm demeanor in high stress environment
• Exceptional communication and negotiating skills to attend meetings with customers, business partners, C-levels, Headquarter

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R21100996