1. Provide support to the Branch’s day-to-day AML/CFT operations, including real-time and post transaction monitoring, batch screening reviews, onboarding and periodic review of high-risk customers, STR filing, reviewing changes in customer risk profile, and maintaining system integrity of the AML System.

This involves analysing alerts generated by the AML system to determine appropriate disposition or escalation, understanding ML/TF typologies to actively identify suspicious transactions for STR filing, assessing associated risks and providing recommendations to the management regarding the onboarding and continuation of relationships with higher risk customers, and coordinating with vendors as well as the relevant IT officers at the Head Office

2. Contribute to AML/CFT related projects, compliance testing, Head Office reporting, surveys, and policies and procedures reviews and updates.

This entails staying informed about changes in the AML/CFT landscape in Singapore, updating the Head Office on these changes and their impact on the Singapore Branch, reviewing and updating the relevant AML/CFT Policies and Procedures on an ongoing basis, independently managing the EWRA process including collection data, and recommending enhancements to improve methodologies, such as customer risk model and TM scenarios and parameters, and participating in AML/CFT related surveys and RFIs.

3. Assist in ensuring the business operations comply with the new and updated requirements of the Monetary Authority of Singapore (e.g. Notices, Guidelines, Information Paper, Circulars, etc.).

This involves conducting gap analysis against existing internal controls, developing action plans, engaging in discussions with various stakeholders, driving the implementation of gaps within the timeline and updating management on the implementation progress.

4. Handle and/or advise internal (e.g. Head Office, Business Department) and external (e.g. external auditors) stakeholders on AML/CFT related enquiries and conduct AML/CFT trainings.

This requires familiarization with AML/CFT laws and regulations and internal rules, preparation of training materials and sharing of the new processes and measures with the relevant departments.

5. Provide support to the Risk & Compliance Department on any other regulatory compliance matters (i.e. non-AML/CFT matters) and participation in special or ad-hoc projects as required.

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Description:

• Attend to customers’ travel inquiries and requests through phone calls, emails, or walk-in

• Provide information on travel visa application and travel insurance

• Follow up and service customers’ inquiries or bookings, before and after-sales

• Achieve sales target monthly

• Opportunities for traveling overseas for familiarisation trips and tour-leading

Requirements :

• Must be able to work on shifts, weekends, and Public Holidays

• Service-oriented with good interpersonal and communication skills and teamwork - Basic Knowledge and familiar with the GDS booking system Sabre, Amadeus or Galileo, and OB system will be an advantage

Minimum Qualification

• O Level and above

- Able to converse & written in both English & Mandarin (Malay will be good too)

We are seeking a detail-oriented and efficient Resident Technical Officer to join our team in Singapore, Singapore. As a key member of our construction supervision team, you will play a crucial role in ensuring the quality and compliance of various civil engineering projects.

• Provide quality and compliance supervision for construction of mechanical works, including piping, water tanks, etc,
• Assist the Superintending Officer in daily supervision and coordination duties
• Inspect and supervise contractors' works and tests according to approved drawings and specifications
• Maintain accurate quality records of all works and monitor project progress
• Implement and oversee quality assurance plans in a well-coordinated manner
• Coordinate with contractors, stakeholders, authorities, and interfacing contractors on the execution of works
• Assist engineers in supervision, inspection, and quality control of on-site construction work
• Monitor and report on work progress as per the contractor's approved program
• Handle contractors' queries, reports, and verify claims
• Ensure adherence to local building codes and regulations
• Collaborate with project teams to identify and resolve technical issues
• Contribute to the continuous improvement of construction processes and methodologies

Responsibilities

• On-site Supervision of the following areas: Architectural;
• Review and check all the drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings;
• Highlight discrepancies, feedback site progress, safety and non-conformances to Consultants / Employer;
• Assist the Resident Engineer in carrying out supervision works on site and also assist in supervising & co-ordination with other consultants’ site staff;
• Carry out administrative works and other duties as required by QP / Consultant / Employer;
• Quality control of all civil, structural and architectural works such as inspecting materials and workmanship and performing tests to check the quality of materials;
• Assist in the review of contractor's method statements and working procedures and ensure that contractor proceeds in accordance to approved method statement;
• Keep, maintain and submit daily site record on progress of works, instructions given to Contractors, materials delivered to site, daily activities and weather conditions at site, number and visitors at site and any other significant information;
• Attend site/coordination meetings as directed;
• Prepare defects snagging list, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified;
• To ensure all the contractor’s works are in statutory compliance; *Provide full-time supervision of structural works in large building works

Requirements

• Minimum 5 years of site experience in the supervision of various types of developments;
• Must be accredited with the IES-ACES Joint Accreditation Committee (JAC);
• Prior experience in precast construction and architectural finishes;
• Able to work overtime when required by schedule.

Role: Customer Service Officer for UOB Bank

Company: ITCAN PTE Limited

Client: UOB Bank (1 Year Contract) - renewable

Location is UOB Bank Alexandra Building, Alexandra Road

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Opportunity

CIG is looking for a Principal Knowledge Officer (PKO) to write and edit CIG’s materials, which fall largely into the following broad categories.

1. Strategy documents. These detail CIG’s perspectives of what “good” government entail and form the intellectual basis for the development of CIG’s products and services.
2. CIG publications and knowledge products. These include Governance Matters or the Chandler Good Governance Index Report. It could also include research and writing of case studies and shorter analytical pieces.
3. Toolkits and practice guides. CIG assists governments with architecting organisations, and building systems and processes. To facilitate this process, CIG develops practical toolkits and guides which government officials can refer to during the implementation process.
4. Other materials for external audiences. This could include CIG’s corporate profile, brochures, proposals to potential funders and partners, etc.

Each of these written products serve different objectives and have different target audiences, thus requiring the PKO to draw on different skillsets. For example, writing articles for CIG’s publications may require the PKO to identify and interview subject matter experts, and synthesise the information in written form. Writing CIG’s strategy documents would require the PKO to do independent research on current and historical issues related to governance and public policy.

Experience & Aptitudes

The candidate must possess native fluency in the English language and write excellently.

• This means writing with a flair that engages the reader. It also means writing with clarity and precision to inform and persuade.
• It is critical that the candidate is able to flexibly adapt his/her writing style, including being intentional and specific about word choices, depending on the target audience.

The candidate should be intellectually agile. They must be able to conduct independent research into the wide gamut of topics and issues related to government.

The ideal candidate should be a mid-career professional who has had about 10 years of experience in journalism, with a focus on policy and political matters. We will be especially looking for experience with writing long-form editorial articles.

The ideal candidate would also have had some experience in government, in a role that involves programme/policy design or implementation. The candidate must be able to communicate in a way that resonate with those who work in government.

The candidate should be a self-starter, and thrive in an entrepreneurial working environment. This means being able to take on new and possibly unfamiliar assignments at times, learn on the job independently, and be resourceful with addressing new challenges that may emerge from time to time.

Business Development Officer duties and responsibilities

A Business Development Officer’s main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities in order to meet and exceed revenue goals. A Business Development Officer’s typical responsibilities include:

- Analyzing current and past financial data and providing strategies to cut costs and increase revenue

- Leading the charge on market research plans to identify new opportunities

- Working with executives to implement marketing strategies and new opportunities

- Encouraging new and existing clients by creating and improving proposals

- Tracking expenses and maintaining the company budget

- Ensuring that the company meets revenue targets

- Providing training and mentoring to other members of the team

- Developing and pitching ideas for potential investors

Role:

Safety Officer

• Working Hours: Monday to Saturday, 44hrs a week
• Candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements
• Location: Punggol
• Salary: $4,500-$5,000
• Main Con // WSH // Site inspection // Construction
• Career Progression

Summary:

As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job description

• Perform work pass duties, and submit applications, renewals & cancellations
• Process payroll & submit IR21 (IRAS)
• Follow up with foreign candidates and/or new foreign employees on relevant paperwork such as employment applications, pre-employment medical checks, and other related letters
• Provide support for call answering and administrative support
• Perform any ad-hoc duties as and when assigned

Requirement

• Possess a Bachelor's Degree
• Support HR processes, knowledge of employment legislation, and insight into the labour processes would be an advantage
• Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients
• A positive team player with good organization skills, meticulous and able to work independently
• Preferably with 1-2 years experience

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Efficiently and accurately handle over-the-counter transactions.
• Provide general KYC support, including managing the account opening process and collaborating with the compliance team for customer documentation collection.
• Respond to customer inquiries and ensure a seamless account opening experience.
• Conduct basic front-line AML assessments and KYC reviews for both new and existing customers, following normal and enhanced due diligence standards in line with AML policies.
• Manage customer wait times to maintain high service levels and ensure an exceptional customer experience.
• Effectively handle and resolve customer complaints, minimizing any negative impact.

Requirements:

• Minimum qualification: GCE ‘N’ Level.
• Strong interpersonal and communication skills.
• Proficient in cashiering duties.
• Skilled in utilizing data to enhance productivity and performance.
• Previous experience in a front-line role within the payment industry is preferred.
• Must be fluent in both Mandarin and English (spoken and written).
• Willing to work shifts and weekends.

This is an initial 24-months contract (renewable) for a large international consultancy company in Singapore.

Only shortlisted candidates will be contacted.

Job Requirements:

• Minimum of a Civil / Structural Degree or equivalent with relevant experience in the construction phase of local infrastructure projects.
• Registered RTO.
• Similar water treatment plant project experience would be an added advantage.

Job Duties:

• Oversee all civil, structural, and architectural (CSA) works for the construction of the assigned facility within the project.
• Monitor, support, and guide the implementation of all CSA works by the Contractors including both Contractor designed elements as well as the procurement, installation, testing of the CSA works.
• Part of a larger team of REs and RTOs with an indirect reporting line to the Lead RE / RTO Civil for the facility and Chief Resident Engineer (CRE) / QPS working across all facility's contracts.
• Work closely with the Chief Resident Engineer within the company, the end user Client, and with 3rd Parties and be able to effectively communicate and coordinate with all the parties.
• Working with all other resident engineering teams, especially the resident Mechanical, ICA, and process teams on all coordination matters
• Evaluate selects and applies standard engineering and construction management and supervision techniques, procedures, and criteria.
• Carry out general contract administration and management
• Assist in the design of larger and more complex assignments

Roles and Responsibilities

· Assess and analyze RFP documents to provide Directors a clear indication of project requirements;

· Assists Project Directors in project resource planning and project data entry in the centralized system;

· Assist the Directors in Business Development work;

· Formulation of fee proposals and any other ad-hoc duties as and when required.

Requirements

· At least a recognized Diploma in Quantity Surveying / Business Administration or equivalent;

· 1 to 3 years of relevant of working experience in Quantity Surveying or Contracts;

· MS Office knowledge (Excel, Word, PowerPoint)

· Knowledge in contracts review and contract related risk management;

· Strong in verbal and written communication skills;

· Fresh graduates are welcome to apply.

Job Summary:

In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities

Key Responsibilities:

Customer Service & Relationship Management:

· Develop strong product knowledge to make appropriate recommendations to our customers.

· Build and maintain strong relationships with students, parents, and other stakeholders.

· Deliver a professional and high-quality service experience in customer-facing roles.

· Identify customer needs and ensure they are addressed to maintain a consistently high level of service and satisfaction.

· Take ownership of customer issues, ensuring effective and efficient resolution.

· Play a key role in the customer support team, contributing to continuous process improvements that enhance customer satisfaction.

Administrative & Operational Support:

· Enrol new students and maintain an up-to-date student database.

· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.

· Liaise with vendors to order supplies and coordinate necessary services.

· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

Skills & Qualifications:

· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.

· Good interpersonal and multi-task skills.

· Willing to learn and long-term work /develop in the organization.

· Minimum 1-year customer service/administrative experience is preferred.

· Willingness to work flexible hours, including evenings and weekends.

· The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

· Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

Job Description

Position Summary

The Financial and Trade Officer in a commodities company oversees the financial and trade operations related to the procurement, sale, and distribution of commodities (e.g., base metals, palm oil products). This role ensures smooth financial transactions, mitigates risks, and aligns trade activities with market and regulatory conditions.

Key Responsibilities

1. Financial Operations

• Manage trade financing facilities such as letters of credit (L/Cs), bank guarantees, and trade credit insurance.
• Ensure timely payments and collections from clients and suppliers in accordance with trade agreements.
• Monitor cash flow related to commodity trading operations and prepare financial forecasts.

2. Risk Management

• Assess credit risk of trading counterparties and recommend risk mitigation measures.
• Monitor exposure to currency, interest rate, and price fluctuations in the commodities market.
• Work closely with hedging and derivatives teams to manage market risks.

3. Trade Documentation

• Prepare and review trade documents, including contracts, invoices, and shipping documents (e.g., bills of lading).
• Ensure compliance with international trade regulations and documentation standards.
• Coordinate with shipping and logistics teams to track shipments and resolve discrepancies.

4. Market Analysis

• Analyze global commodity market trends, pricing, and demand forecasts.
• Provide financial insights and reports to support strategic decision-making.

5. Stakeholder Coordination

• Liaise with banks, trade financiers, and insurance companies to secure funding and risk coverage.
• Collaborate with trading, legal, compliance, and logistics teams to align operations with company policies.
• Build and maintain strong relationships with suppliers and clients to foster trust and ensure long-term partnerships.

6. Regulatory Compliance

• Ensure all trade and financial operations comply with international and local trade laws, sanctions, and anti-money laundering (AML) regulations.
• Prepare and submit necessary reports to regulatory authorities and internal auditors.
  

Job Requirements

Education

• Bachelor’s degree in Finance, Accounting, Economics, International Trade, or a related field.
• Advanced certifications are a plus (e.g., CFA, FRM, CITF, or ACCA).

Experience

• 3–5 years of experience in trade finance, commodities trading, or related financial roles.
• Prior experience in a commodities company or trading house is highly desirable.

Skills

1. Technical Skills

• Proficiency in trade financing instruments (L/Cs, bank guarantees, etc.).
• Familiarity with risk management tools such as hedging, swaps, and futures.
• Knowledge of commodity trading platforms and systems.
• Strong understanding of accounting principles and financial modeling.
  

2. Soft Skills

• Strong negotiation and communication skills to interact with banks, clients, and suppliers.
• Excellent problem-solving and analytical skills to handle complex trade scenarios.
• Attention to detail to ensure accurate documentation and compliance.
  

3. IT Skills

• Proficiency in Microsoft Excel, financial software, and ERP systems.
• Knowledge of trade finance platforms (e.g., SWIFT, Bolero, or similar).
  

Key Attributes for Success

• Strong knowledge of commodity markets and their dynamics.
• Ability to manage tight deadlines and high-pressure environments.
• A results-driven approach with a focus on mitigating risks and optimizing profits.

The Corporate Finance Officer reports to the Head of Consulting and M&A. The responsibilities are as follows:

1. Assist senior M&A managers to search for business partners, sellers or buyers.
2. Perform market research of potential business partners, sellers or buyers.
3. Assist senior M&A managers in structuring corporate advisory proposals and perform all other ad-hoc tasks as requested.
4. Perform valuation of projects undertaken by the Bank.
5. To work with legal counsels and counterparties in contract documentations on transaction terms and conditions and all other related matters.
6. Assist the M&A team members in the execution of contract from beginning to closing.
7. Gather information of regional economies and perform industries studies for the M&A team members.

Requirements:

1. Degree in accounting and / or business
2. At least 3 years of corporate finance related working experience and M&A brokerage business in financial institutions or in Japan.
3. Strong written and oral communication skills in Japanese and English to facilitate communication with Head Office in Japan and Japanese customers.

Role and Responsibilities

• To generate for invoice issuance to clients on monthly basic base on given contract amount
• Gather and verify invoices for appropriate documentation prior to payment
• As and when receive approval quotation and proposal, proceed with invoice issuance as well as keep track on payment method.
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Collect cheque and manage record for all bank in transaction
• Prepare analytical and ratio analyses relevant to A/R and generate to weekly-monthly-yearly report and submit to higher management for better understanding of how collection efforts are progressing
• Support other accounting and finance team members, inventory management, and cost accounting

Qualifications and Education Requirements

• At least 3 years’ experience in Finance. Associate’s degree or background in business or equivalent.

• Experience in accounts receivable (or accounts payable)

• Experience in driving process improvement

• Strong mathematical skills

• Understanding of basic principles of finance, accounting, and bookkeeping

• Superb time management and detail orientation

Job Description

• Ensure that all site activities comply with the regulations and client's requirements.
• Work closely with our Project Management Team, Professional Engineers, Client, Contractors and local regulatory authorities so as to provide planning, design and leadership not only to solve site problems
• Responsible for implementing and sustaining the site supervision quality & safety assurance system.
• To report to C&S QP, works closely with the regulatory authorities and contractors to provide supervision on site, resolve all site issues and ensure timely completion of the projects.
• To be competent in carrying out supervision of structural works by identifying any non-conformity of contractor's works on site. The appointed person must have the strong ability to interpret the drawings and contract documents on works to be carried.
• Appointed person possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system.
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.
• To manage the site supervisors with respect to C&S engineering works, architectural and M&E engineering works.
• To attend site, progress, variation and coordination meetings
• Interpret drawings and contract documents on works to be carried.
• To carry out site regular site checks on contractor’s temporary and permanent works to ensure compliances with health and safety in accordance to MOM Regulations
• Ensure proper and up to date site documentation for on-going and completed works, site meetings, safety record , as-built submission etc.

Requirements

• Recognized Degree in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore
• Accredited with IES/ACES with a valid Resident Engineer Practicing Certificate.
• Minimum 5 years’ experience in multi-storey building with basement construction, foundation bored pile, preferably in steel and precast building construction and having experience in healthcare projects
• Must be registered and practicing Resident Engineer for the past 5 years.
• Must be familiar with local Regulations/Codes for Civil & Structural related to building projects.
• A good team player and experience in leading a team of Resident Technical Officers.
• Carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.
• Supervision of C&S and Architecture works by identifying any non-conformity of contractor’s works on site.
• Strong ability to interpret the drawings and contract documents on works to be carried.
• Supervision and manage site supervisors with respect to C&S and Architecture Work
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.
• Knowledge in Microsoft Word, Excel, and AutoCAD

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

What you'll do:

• To provide quality and compliance supervision for the construction of Civil works, such as drainage, roads, sewage works in accordance with the Project specifications and drawings
• Assist Superintending Officer in daily close supervision and coordination duties
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works
• Assist the Engineer(s) in supervision, inspection and quality control of construction work on site ensuring it is carried out to the approved drawings and specifications
• Monitor and report on the progress of works as per contractor’s approved program
• Handle contractors’ queries, reports and verify claims 

Trust Administrator Officer

- Assist in setting up trust structures and the client on-boarding process.

- Act as point of contact for clients, liaise with clients on the administration of trust accounts.

- Day-to day duties includes attend to client queries, coordinate trust account activities, carry out trustee function, and properly document the account files.

- Carry out day-to-day unit trust administration duties for unit trust accounts and ensure that net asset valuation reports are prepared and delivered to unitholders on timely basis.

- Assist in the opening of banking and custodian accounts on behalf of trust accounts.

- Conduct periodic review of assigned trust accounts to ensure that they are being administered in accordance with company policies, jurisdiction and legal requirements.

- Ensure that all accounts met regulatory requirements and to report any breaches.

- To acquire and enhance technical skills where required, keep abreast of market developments.

Requirements

• Minimum 3 years of working experience in wealth planning, trust and other fiduciary services. Working experience in unit trust administration preferred.

• Professionally qualified – STEP or ICSA or studying towards the qualification.

• Proactive, responsible, attention to detail, strong client relationship management and interpersonal skills.