Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.
• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.
• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Requirements

1. Proficiency in Microsoft Office, knowledge of SAP system is an advantage.

2. Efficient at multi-tasking and prioritizing

3. Proactive, responsible, good communication & attitude, hands-on attitude

Production and Sanitation Procedures

· Assist in collecting records and data relating to SOPs for food quality and safety to meet requirements such as SFA, AVS and ISO 22000.

• -Review, investigate, resolve and identify the root cause of any problems which may be causing nonconforming products, thereby maintaining quality standards
• -Assist in evaluating operating procedures and ensure systems are implemented to control overall quality of product, to meet customer’s requirements
• -Assist in establishing a “Food Safety “culture and ensure that it is communicated to the production team for compliance

Food Consistency and Quality

· Conduct inspections for incoming, in-process, and outgoing products.

· Contribute to root-cause analyses of customer complaints, providing quality assessments and proposing solutions to prevent future occurrences.

· Liaise with laboratory partners on food quality markers in all aspects, from sample preparation and submission and to mount an appropriate response based on the test results

· Conduct audits and assessments of quality for all suppliers of raw and packaging materials.

· Recommend systematic measures and initiatives to enhance product quality.

· Prepare a monthly quality report for submission to the management team, including updates on KPIs, performance, internal and external audit information and more.

Production planning and schedule

· Collaborate with various departments, customers, suppliers, and government regulatory bodies to prioritize quality within the company.

• -Ensure the equipment preventive and corrective maintenance program is functioning and carried out.

· Analyse production output versus sales to strategically plan production schedules to optimise warehouse and inventory use.

-Ordering necessary tools and consumables

Person Specification

- At least a diploma in Food Science or related, Veterinary Nurse/Tech diploma also accepted.

- At least 2 years’ experience in food manufacturing or related

- ISO 2200 certification knowledge a plus

- Good communication skills in English and Mandarin

Job Description

• You will be responsible for the daily operation of all matters relating to maintenance & management of the site
• Daily site inspection

Requiements

• Degree/Diploma in Property Management or equivalent
• Min 2-3 years of Facility &/or Property Management experience
• Knowledge in BMSMA & other relevant regulations
• Process good interpersonal & supervisory skill

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description

Your duties as Customer Experience Officer include but are not limited to:

1. Customer Relationship Management

• Manage customers’ enquiries from all channels (Call Centre Hotline, E-mails, WhatsApp, Online Messages) in accordance with company’s communication policy.
• Engage customers actively by identifying their needs and making relevant recommendations.
• Convert enquiries into appointment bookings, followed by system entry.
• Manage customers feedback/complaints in a timely manner, including investigations, service recovery, and related data entry for reporting purposes.
• Tabulation and analysis of data to determine the performance of the call centre.
• Any other duties as assigned.

2. Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously.
• Register patients for appointments and/ or walk in treatment.
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc).
• Call patients for follow-up whenever required.
• Submit insurance dental claims whenever required.
• Record and file documents in accordance with SOP.
• Collect payment.
• Send, receive and track lab cases.
• Ensure accurate translation of doctors’ schedule into appointment booking system.
• Maintain the cleanliness and neatness of the clinic.
• Any other duties as assigned by Management.

Qualifications

Job Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Good communication and interpersonal skills.
• 5 days work week (4 weekdays + 1 weekend).
• Must be able to commit night sessions (3 of the weekdays are till 9PM).
• IT literate (to use clinic software and email).

Other Information:

• Individual Performance Bonus of up to 3 months is payable
• Candidates who are able to start immediately will be prioritised.
• Medical and dental benefits

Refer to www.advanceddental.co for information on our clinic branches.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrCWohRTSBzQLvo2

We regret that only shortlisted candidates would be notified.

Job Description

• You will be responsible for the daily operation of all matters relating to maintenance & management of the site
• Daily site inspection

Requiements

• Degree/Diploma in Property Management or equivalent
• Min 2-3 years of Facility &/or Property Management experience
• Knowledge in BMSMA & other relevant regulations
• Process good interpersonal & supervisory skill

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

The Customer Service personnel is responsible for providing post-sales support, to meet customer needs. The incumbent has to establish good rapport, both externally with customers and internally amongst co-workers.

• Handle all incoming phonecalls/emails/faxes, promptly and professionally

• Plan and coordinate daily deliveries & collections

• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes

• Prompt follow-up and response, on customer backorders, contracts, enquiries and requests

• File all required records promptly and in proper sequence

• Work closely with internal teams (warehouse, operations, sales, technical and finance) to resolve customer issues

• Ensure conformance to required Standard Operating Procedures

• Provide administrative support, as and when required

• Act as backup for other team members, as and when required

Required Skills:

• Service-oriented and possess pleasant disposition

• Strong team-player, with ability to work independently

• Possess sense of urgency and able to work in fast-paced environment

• Good spoken and written communication skills

• Good interpersonal skills

• Systematic and meticulous

• Possess good initiative, with desire for continuous learning

Qualifications Required:

• Previous customer service experience will be advantageous

• Competent in Microsoft Office (especially MS-Excel) applications

Role & Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons and project consultants/clients
• Ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Inspect materials and workmanship of construction work.
• Perform tests to check the quality of materials.
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• Attend meeting with qualified persons and project consultants/clients
• Prepare progress reports for their clients.
• Other ad hoc duties as and when directed

Job Requirements & Person Specification (Qualifications, Experience, Skills):

• Diploma/Degree in Civil & Structural (C&S) Engineering
• Ideally already accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• At least 2 years of experience as a Resident Technical Officer (RTO) or similar site-based role (e.g. Site Engineer) for Housing Development Board (HDB) / Land Transport Authority (LTA) construction projects

Working Location/ Country: Singapore

Job Responsibilities:

General Ledger/ AR

• Staff will assist the Finance team with the year-end closing activities and external audit.
• Donations receipts (via cheque, credit card, online) and accounting in Workday and issuance of Tax-Deductible Receipts.
• Prepare reports (Annual Statistic Report, e-collection statistic report etc.) as requested by the management.
• Perform reconciliation of bank statements and balance sheet schedules.
• Prepare journal records for revenue, bank charges, adjustments, etc.
• Assist in prepare monthly and quarterly GL and GST report and e-collections report
• Prepare bank reconciliations, balance sheet account reconciliations, and follow up on reconciliation items.

Requirements:

• Minimum Diploma in accounting.
• 2 years of relevant working experience
• Good knowledge and experience in handling matters relating to Donation will be an advantage.
• Good in Microsoft Excel , and multitasking

Send your resume to [email protected]

Job Summary:

• Mall/ Office Tower
• Salary Range: Up $3,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day, Retail hours

Job Responsibilities:

• Manning of the office tower reception counters and retail mall information counters – including basic operations of systems e.g. office turnstile, BI CRM
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms (KPI: Enquiry response time & responsiveness)
• Follow up on leasing leads for pushcart and vending machines:
• Secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate)
• Site walk and inspection of vendor operations

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Malaysians are welcome to apply

Job Responsibilities:

- Perform well-defined procedures in cGMP manufacturing and R&D settings.

- Demonstrate aseptic technique in the handling of product / materials and participate in aseptic process simulations.

- Able to multi-task e.g. con-currently involved in cGMP manufacturing and/or validation tasks and/or R&D trial.

- Able to use Standard Operating procedure (SOPs), logbooks and Batch Manufacturing Records (BMR) effectively and competently.

- Assist in process development e.g. creating scalable processes with improved product yield and reduced production costs.

- Any other tasks / projects assigned by superior and management.

Job Requirements:

- Diploma in biomedical science/biotechnology or related discipline. Degree holders will also be considered.

- 1 – 3 years working experience in similar manufacturing industry or cleanroom environment. Fresh graduates with hands-on experience in cell culture during their final year project and/or internship will also be considered.

- Expertise in cell culture.

- Experience in cell/gene therapy preferred.

- Good knowledge in GMP and other relevant guidelines preferred.

- Self-Initiated, able to work independently and in a team.

- Good communication and interpersonal skills.

Career Level

- Junior – Mid level Executive

Malaysians are welcome to apply

Job Responsibilities:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

- Support the design and development of quality procedures, processes, and standards to ensure alignment to quality policy and local regulatory guidelines.

- Provide technical assistance to production on quality and process improvements and perform troubleshooting when necessary.

- Responsible to write and/or update all relevant documentation for project activities.

- Support quality manager during internal and external audit.

- Conduct QC test for every batch of raw material, in-process and finished product.

- Execute the technical transfer and validation protocol for QC assays.

- Assist in the implementation of new assay methodologies and the associated instrumentation.

- Proper issuance and filing of documents in accordance with GxP documents.

- Perform equipment monitoring and basic housekeeping.

- Perform routine clean room sanitization task to maintain the cleanroom ISO standards.

- Identify and facilitate continuous improvements.

- Maintains inventory and submit purchase requests as needed.

- Any other tasks / projects assigned by supervisor.

Job Requirements:

- Degree in biomedical science/biotechnology or related discipline.

- 1 – 3 years working experience in QA/QC role or relevant work experience in similar manufacturing industry or cleanroom environment.

- Proven experience in cGMP, FDA regulations and ICH Guidelines regarding the manufacture of biological products.

- Good knowledge in quality assurance tools, concepts, and methodologies.

- Experience in writing and/or review of GxP documents to ensure good documentation, data integrity, GxP and regulatory requirements are met.

- Experience in cell/gene therapy is preferred.

- Expertise in cell culture, flow cytometry and molecular biology.

- Self-initiated, able to work independently and in a team.

- Ability to communicate at all levels.

Career Level

- Junior – Mid level Executive

Responsibilities:

• In-charge of overall maintenance of trees and landscape sites,
• Supervise and control the contractors
• Liaise with related government agencies regarding horticultural works.
• Any other duties as instructed by the General Manager

Requirements:

• Diploma in Landscape Design & Horticulture or other related courses.
• Entry level in relevant Diploma are welcome to apply
• Must be a team player with high integrity, leadership, problem solving and interpersonal skills
• Able to work under pressure and tight deadlines

Purpose & Scope

As the Senior Workplace Safety and Health Officer, you are responsible for planning, implementing and overseeing company's employee safety at work. Your main duty is to ensure that the company complies and adheres to WSHE legislation and regulations (WSH act and Environment)

Key Roles and Responsibilities

• Identifying and recommending best practices and continuous improvement initiatives to reduce work process risks, raise safety awareness, and improve safe work practices.
• Assess the company’s HSSE Management System to identify any deviation, weakness or significant change in organization, risk control measures and provide recommendation for improvement
• Conduct or coordinate In-House Training Program, Safety Promotions or other safety-related activities for Staff and EPC Contractors
• Perform safety audits and inspection of the Company’s worksites to identify and correct potential hazards, and to ensure safety regulation compliance.
• Investigate accidents, near-miss incidents, and occupational injuries to determine causes, install preventive measures, and manage return-to-work activities.
• Assist in maintaining certifications such as ISO45001, BizSafe Partner/ BizSafe Star certificates.
• Perform other ad-hoc duties as assigned by HOD

Qualifications & Experience

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Minimum Diploma in Building / Civil / Structural Engineering
• Minimum 3 years of relevant working experience

Preferred Skills & Qualifications

• Customer focused and results oriented
• Effective presentation and negotiation skills
• Effective communication skills and stakeholder engagement

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Summary: Provide administrative and operational support to the Centre.

Principal Responsibilities and Duties:

• Arrange & coordinate meetings, team activities, projects
• Ensure policies & procedures relating to health & safety from the authorities are in place
• Consolidates data & prepare relevant reports
• Process payments and receipts
• Maintain client / volunteer contacts and database
• Maintain a proper filing system
• Stock take (Stationery, resource, book supplies, uniform etc)
• Order supplies for Centre operation, including sourcing for suppliers.
• Other duties as assigned by Principals

Essential Skills and Qualifications:

• Min O Level
• 2 years of administrative and accounting experience

Core Competencies and Attributes:

• Good communication and interpersonal skills
• Multi-task & work independently with minimum supervision
• Neat, systematic and attentive to details
• Proficient in Microsoft Applications, Littlelives Application

Job Highlights
• Attractive salary package
• Fully sponsored certified security training
• Stable career with job progression in rank system

Benefit Summary:
• Gross Salary $2600 - $4400
• Annual Increment
• Sign Up Bonus -$35000

Responsibilities:
• Infrastructure protection
• Training and consultancy
• Event and asset security management

Requirements:
• Team player with ability to react appropriately in stressful situations
• Able to work shift

Send your Cv to linda at forteemp.com.sg

Job Purpose

The main job responsibility for this position is the accurate and efficient registration and administration of tests orders and ensure test reports are sent to clients within set turn around time.

Responsibilities

• Answer and route incoming telephone calls.
• Liaise with the despatch team to ensure smooth collection / delivery of specimens and documents from destination to destination.
• Process reports and bills.
• Manage and maintain general Inventory.
• Troubleshoot problems that arise with assistance and guidance from the immediate Reporting Officer.
• Print, collate or type all Laboratory and administrative reports, invoices and administrative reports related to the operation of the lab.
• Tracing of Laboratory results, answering or routing enquiries from clients, doctors or patients.
• Perform order entry and carry through with the process of order entry
• Perform billing functions e.g. checking audit reports, issue credit notes, checking that charges to clients are correct.
• Assist immediate Reporting Officer in the training and orientation of new staff at the various job tasks.
• Assist other client service staff in resolution of problems.
• Perform special assignments when need arises
• Any other duties as assigned from time to time.

Key Performance Indicators

• Accuracy and speed of collation of reports/invoices.
• Quantity, speed and accuracy of order entry/opening or sorting samples/labelling of samples.
• Answering of queries / follow-up with clinic.
• Accuracy and completeness in scanning documents for archival.
• Competency of staff.
• Manage inventories/supplies.
• Checking of documents.

Skills, Knowledge and Abilities

• Computer literacy e.g. Microsoft Office

Education and Experience

• Completed Sec 4 / GCE “N” Level / GCE “O” Level or has sufficient combination of education and experience.
• Fluent English reading and writing skills required.
• Minimum two (2) years of working experience preferred
• Candidates without experience may apply

Bubs & Tots is a leading baby and toddler swim school specializing in equipping children under the age of 5 years old with the skills they need for their first foray into the underwater world.

We are looking for Full-Time Customer Service Officers to join our growing team at our Punggol Safra outlet.

As Customer Service Officer, you will be responsible for the following duties:

• Dealing with sales enquiries, liaising with parents and existing students, and
• Handling Email, Phone and walk-in enquiries
• Familiar with class packages
• Collecting fees, registering new students
• Checking attendance records
• Any duties as assigned

You must possess proficiency in Microsoft Office applications. Proven work experience in a customer service / sales role is preferred. Passion for kids and engaging parents are a plus.

Schedule:

• 10:00 AM - 7:00 PM
• Tuesday - Fri and either Sat or Sun

If you are interested in joining our team at Bubs & Tots Swim School on weekends, we welcome you to apply today!

Job Type: Full-time

Salary: $10.00 - $12.00 per hour depending on experience

Work Location: SAFRA Punggol, #01-04, 9 Sentul Crescent, S828654

Benefits: Meal allowance, staff discount for swimming lessons for staff and family members.

Expected Start Date: 19 January 2024

Job Description

• Greet and lead the guests to their seats
• Serve food & beverages according to the guests orders efficiently.
• Assist in table set-up and proper handling of equipment.
• Monitor the quality of all food & beverage items served.
• Present the menu, make recommendations and push restaurant sales.

Responsibilities

• Provide quality customer service to potential/current customers, students, parents and guardians.
• Ensure the satisfaction of customer needs in the best possible way.
• Respond to customers in person or through the telephone and emails
• Ensure proper student registration process and management.
• Collect registration, tuition fees and update student account.
• Maintain stock of books and uniforms on a monthly basis.

Qualifications

• Minimum GCE 'N' Level.
• Minimum 1 year of customer service experience.
• Candidates without experience will be considered.

We are looking for Legal secretary to join our Litigation Department - Personal Injury/Property Damage

Requirements:

- Experience in handling Personal Injury claims and Property Damage matters

- Responsible, Dedicated and Diligent worker

- Able to work in a fast paced environment

- Able to converse in English, Mandarin and dialect preferred

- Team Player with Positive Attitude

- Proactive, well-organised, mature-minded with outstanding problem-solving and communication skills

- Salary will commensurate with experience

Candidates who fit the above requirements and are keen, kindly write in with your full resume; recent photograph; and, expected remuneration to: [email protected].

Please note that only shortlisted candidates will be notified

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies