JOB SUMMARY

DUTIES AND RESPONSIBILITIES

· Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures

· Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups

· Work closely with Housekeeping to ensure that special requests are met and follow up accordingly

· Ensure that all guest information is correctly updated into Property Management System and maintained in an organized manner

· Utilize the Property Management System to generate Shift and Daily report

· Check guest out of the Hotel in accordance to the procedures; make billing changes, post charges accordingly

· Ensure all guests complains are heard and reported to Guest Services Supervisor.

· Work with Supervisors regarding hotel business to keep them in an informed position

· Understand Marriott Brand Standards Audit (BSA) and to ensure consistency in executing the task as per SOPs

· Must be ready for new tasks given by Supervisors or Managers

· Must know minimum the basics of Marriott Rewards

· Must be confident to upsell rooms

· Must be customer oriented

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SPECIFICATION

Educational / Academic Requirements: High School, Diploma or Equivalent College / University degree

Experience : Preferably 1 year experience in similar field

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.

We do this by collaborating with a large number of organizations including schools, libraries, local councils, state governments, and healthcare and community organizations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

Civica is looking for Library Officers to manage the day-to-day operations of the assigned library including operating the Library Automation System (LAS); providing support in library information services; procurement and maintenance of library resources and delivery of library programmes.

A day in the life…

• Ensure efficient processing and circulation of resources to the students and other library patrons.
• Shelve library materials and read shelves in accordance with recognized library standards i.e DDC for school libraries
• Classify, catalogue, process and genrefy new library resources
• Maintain the integrity of the data in the Library System
• Select, index, archive and update resources and databases suitable for use as supplementary materials to support teaching, learning and research
• Development and preservation of the library collection to ensure currency and relevance
• Assist library patrons with queries
• Consult Heads of Department on recommendations for collection development in consideration of school collection profile as well as curricular and non-curricular needs
• Liaise with suppliers on the purchase, delivery and verification of library resources acquired
• Prepare, analyse and evaluate regular reports on library usage, loan and collection statistics, reference enquiries, collection profiles and programme reviews
• Promote library collection, services and activities through displays, newsletters, social media and/or other means of outreach.
• Develop and conduct library and reading promotion programmes
• Engage regular users to gather feedback on their interests and needs.
• Provide loan, advisory, information and enquiry services to students and teachers

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• Diploma or GCE ‘A’ levels or equivalent, with good credit in English
• Proficient in technology (MS Office, digital tools, social media platforms)
• Strong interpersonal and communication skills, to work collaboratively with teachers, students (aged 13 to 18) and vendors
• Comfortable with making presentations
• Self-starter
• Stooping, bending, lifting and reaching is required for picking up and shelving books.
• Experience in the library industry would be an advantage.

Training will be provided. Apply now and our recruiting team will connect with you to share more details!

Why you’ll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction.

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning– there are heaps of opportunities to enable you to grow and be your best.

Apply for this job - Become part of something special

Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

Job Responsibilities include, but not limited to

1. Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitors.

2. To issue Debit Note and Green Fee Tab to Guests and only Green Fee Tab to Visitors.

3. Collection of Green Fees and Buggy Fees.

4. To take Time Sheet Booking through phone and remind Members to fax or call personally to give the date and time of play, details of their membership and handicap, and that of their guest(s)

5. To allocate caddies to golfers (if requested), on a first-come-first served basis.

6. To attend to telephone inquiries.

7. To update and maintain scoring of handicap system and to assist in other clerical duties.

8. Notwithstanding the above, is expected to undertake other administrative duties as and when assigned by Superior.

Staff transport is provided at Khatib and Seng Kang.

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

YOUR DAY TO DAY

• Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department
• Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure cancelled dockets are recorded accordingly
• Controls all food and beverage sales by:
• Correct recording of guest checks on a timely basis
• Performs spot checks on outlet checks used
• Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager
• Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
• Ensure banquet controls are being adhered to
• Reconciles total outlet sales to total charges
• Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily
• Audits daily collection of the General Cashiers Summary against the bank in slip
• Reconciles revenues on a daily basis via back up page
• Audits and reconciles advance payments and ensures payments have been applied
• Keys revenue journal and distributes to Outlet Mangers and management
• Works with General Cashier to check all float totals regularly and keeps control on registers in outlets

What we need from you

• Secondary school or equivalent
• Great communication skills. Must speak fluent English and local language with other additional languages preferred
• Computer literate (excel, word, office)

Visitor Management Officer
* TRAINING PROVIDED, Must be open to shift work

Job Description:
- Providing Customer Service to Visitors
- Assist at registration counter
- Guiding visitors on the usage of the self-service kiosk
- Assisting patients on wheelchair if needed.
- Guiding visitors to the gantry.
- Delivery of food and other items to the patients as and when required

Shift Schedules:
Shift A ~ 8am-8pm
Shift B ~ 9am-7pm
Shift C ~ 11am-7pm

Work Schedule:
According to roster set up.
Attire: Black Pants and shoes.
Uniform for Top will be provided.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsible for the quality and timely completion of QP(S) supervision works.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.•

As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.

• Liaise positively with client, consultants & authorities for the benefit of the company.

• Promote and safeguard the reputation & positive image of the company.

• Accredited with IES, min. 5+ years supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunneling works.

• Candidates with relevant CAG & DSTA experiences are recommended to apply.

WORK LOCATION :MULITIPLE LOCATION (Prefer Driving licencse)

NIGHT SHIFT or Rotating shift.

Our Client a world renowned manufacturing company is looking to expand their presence and is looking for the following position :

CHIEF FINANCIAL OFFICER

Responsibilities

• Reporting to the CEO & managing a Finance team
• Full accountability and accuracy of reports, including financial reports, budget & forecasting
• Effective implementation, administration, compliance of accounting policies , procedures , controls and practices
• Lead in business planning, internal management reports, assist in short and long term strategic plans
• Liaise with auditors, tax consultants, bankers, lawyers and government agencies

Requirements

• Bachelor Degree in Accountancy, Finance, CPA, ACCA or equivalent with min 10yrs of finance leadership experience. Prior experience in IPO listing.
• Good leadership and dedicated team player, dynamic , confident and positive disposition
• Ability to make value added changes to achieve business objectives and goals
• Proficient in Mandarin
  Please apply below or send your resume to [email protected]

1. Provide support to the Branch’s day-to-day AML/CFT operations, including real-time and post transaction monitoring, batch screening reviews, onboarding and periodic review of high-risk customers, STR filing, reviewing changes in customer risk profile, and maintaining system integrity of the AML System.

This involves analysing alerts generated by the AML system to determine appropriate disposition or escalation, understanding ML/TF typologies to actively identify suspicious transactions for STR filing, assessing associated risks and providing recommendations to the management regarding the onboarding and continuation of relationships with higher risk customers, and coordinating with vendors as well as the relevant IT officers at the Head Office

2. Contribute to AML/CFT related projects, compliance testing, Head Office reporting, surveys, and policies and procedures reviews and updates.

This entails staying informed about changes in the AML/CFT landscape in Singapore, updating the Head Office on these changes and their impact on the Singapore Branch, reviewing and updating the relevant AML/CFT Policies and Procedures on an ongoing basis, independently managing the EWRA process including collection data, and recommending enhancements to improve methodologies, such as customer risk model and TM scenarios and parameters, and participating in AML/CFT related surveys and RFIs.

3. Assist in ensuring the business operations comply with the new and updated requirements of the Monetary Authority of Singapore (e.g. Notices, Guidelines, Information Paper, Circulars, etc.).

This involves conducting gap analysis against existing internal controls, developing action plans, engaging in discussions with various stakeholders, driving the implementation of gaps within the timeline and updating management on the implementation progress.

4. Handle and/or advise internal (e.g. Head Office, Business Department) and external (e.g. external auditors) stakeholders on AML/CFT related enquiries and conduct AML/CFT trainings.

This requires familiarization with AML/CFT laws and regulations and internal rules, preparation of training materials and sharing of the new processes and measures with the relevant departments.

5. Provide support to the Risk & Compliance Department on any other regulatory compliance matters (i.e. non-AML/CFT matters) and participation in special or ad-hoc projects as required.

• Answering phones call, reply to emails and Whatsapp to handling customer enquires
• Handling customers complaints
• Giving information and helping to solve customers’ problems
• Arrange and fix the appointment to deliver services
• Preparing quotation
• Monitoring and chasing outstanding payment
• Coordinate with technicians

• Able to speak mandarin or Japanese
. Great communication and interpersonal skills
. Min 1 Years experiences in related filed
. Entry level candidate are encouraged to apply and keen to learn
. Basic knowledge in MS. Excel is must

. Able to work independently

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

Title: Processing Officer-Bank

Reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage.
• Proficient in Microsoft office 365 i.e. Excel
• Ability to multitasking and handle different activities with different timelines
• Performing necessary pre-checks before processing a chargeback request
• Following up with customer/merchant for any clarification or missing documents
• Updating the chargeback details / action date / status in internal bank system and Excel Case Registers

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

We are a renovation contractor company looking for an Accounts Officer / Executive with relevant experience in the Renovation Contractor industry.

Responsibilities

• Simple translation and preparation of documents in English and Chinese
• Maintain records and documentations
• Ensure timely monthly closing
• Full set accounts including GST submission
• Payroll
• Preparation of management reports
• Any other adhoc admin duties.

Requirements

• 5.5 days work week (Saturday half day)
• Bilingual in both English and Chinese to liaise with internal and external Mandarin speaking stakeholders
• Ideally 2 years relevant accounts experience in renovation contractor industry
• Experience in using Microsoft Excel and accounting software
• Minimum Diploma in Accounting or related
• Meticulous, good attitude and willing to learn

Working Days & Hours: 5 days, 8am-5:30pm
Salary: Up to S$3,500
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma, and NITEC holders, will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ Audit experience is a must

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Maintain and review financial records.
• Ensure compliance with accounting and tax laws.
• Prepare budgets regularly.
• Monitor expenditure and profits and providing reports.
• Evaluate internal management systems, procedures and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

Requirements:

• Previous working experience as an Accounting Officer.
• Knowledge and competency in accounting principles.
• Proficiency in management systems.
• Administration skills.
• Proficiency in MS Excel and other accounting software.
• A degree in Accounting or similar.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Responsibilities

. Customer Interaction

. Registration & Enrolment

. problem Resolution

. Administrative Support

. Communication and a team player

Requirements

. At least with some relevant experience

. Excellent communication & interpersonal skills

. Friendly, approachable & patient

. Able to multi task

. Knowledge of social media is an advantage

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Contract Period:

• Feb 2025 to Dec 2026

Deployment:

• Weekly 1 Visit

Scope of Works:

• Conduct gap analysis on workplace safety, contractor managment & training needs.
• Align company to existing laws for legal complaince
• Implement and review Risk Assessment program pursuance to latest Risk Management Regulations
• Review the effective functioning of WSH Committee in accordance with WSH Act.
• Conduct regular safety inspections and audits to identify hazards and safety gaps.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

• Accountable directly to the CEO for executing the company’s mission, overall strategy, and business plan in all aspects of the business and operations.
• To support the CEO and executive team in all aspects of the business and operations.
• To improve daily organization and workflows to ensure maximum operational efficiency.
• Responsible for the day-to-day administrative and operational functions, with responsibility for all governance and operational practices.
• To lead, inspire, develop, and guide a high performing team across various business functions including Claims, Compliance, Human Resources, Office management, and Technical Administration.
• To assist in recruiting, profiling, and selecting talent to build and maintain the organization.
• To ensure successful onboarding of new teams and colleagues.
• Oversees, implements, and refines agency and company operations to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• To monitor production and monthly goals for all producers.
• To cultivate and grow trusted relationships with key customers, partners, vendors, management, and external stakeholders such as advisors, regulators, and vendors.
• To lead the liaison with government authorities including MOM, CPF Board, MAS, etc.
• To ensure regulatory compliance.
• To work with the Compliance Officer to assist International Compliance team in developing a strategic approach to Risk and Compliance across Ardonagh Specialty’s International Offices.
• To be a trusted advisor to the business to help achieve good customer outcomes and positive regulatory relations.
• Working with the Compliance Officer and the business to ensure all regulatory, operational and conduct risks impacting the segment have been identified, assessed, and have appropriate controls/being appropriately monitored.
• To ensure there is on-going assurance of and adherence to relevant Group Policies and Business Standards.
• Involvement in ad-hoc projects to improve processes, documentation, standardization as directed by the Price Forbes Asia Board.
• Assisting the CEO of APAC with all operational and financial planning considerations for any future expansion in Asia.
• Any other relevant tasks that the CEO may from time to time require you to enact.
• Board

1. Attendee whilst Acting COO, and to become an Authorized Board Director upon formal appointment.

• General Operations

1. Overseeing the day-to-day administrative and operational functions of a business
2. Ensure team members are clear about their roles, responsibilities, objectives, key performance measures and work schedule.
3. Coach team members to support high performance, acting as a role model.

• HR

1. Review and approve monthly salaries with HR Manager.
2. Review and recommend annual bonuses and increments with CEO.
3. Review and approve contracts for new hires.
4. Ensure all staff complete mandatory CPD and training.

• Compliance

1. Liaise directly with MAS to ensure compliance with all regulations at all times.
2. Guide and mentor the company’s Compliance Officer to develop him into an effective Compliance professional.
3. Manage corporate secretary on ACRA timely lodgment and compliance.
4. To ensure the wider team adopt and uphold best practices and act in a compliant manner at all times.
5. Ensure the CEO and Compliance Officer are made aware of:

- Any matter which might expose the Company to a claim, legal action or regulatory action/investigation.

- Any serious disciplinary cases.

- Any substantial failure to comply with the external regulatory and legislative framework.

• Technical Administration

1. Oversee team of three to ensure timely and complete booking of placements.

• Claims

1. Oversee the company’s Claims Manager as needed.

Representing Price Forbes

• Champion the Price Forbes name and core values.

1. Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
2. Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
3. Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
4. Open – we are open-minded and future-ready, and we embrace uncertainty.

• Represent Price Forbes with clients, agents, suppliers and other organisations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.

1. Escalation of any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
2. Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Job Description:

• Monitor, maintain and coordinate the operations of data centre electrical/ mechanical infrastructure and building monitoring systems.
• Conduct daily site inspections, record readings and data logging of data centre equipment to ensure proper operation and checklist verification.
• Provide 24X7 first level onsite response to any M&E incident accordingly to contractual obligation.
• Perform troubleshooting of mechanical and electrical equipment malfunctions and perform ad-hoc repair as and when necessary.
• Report operations abnormality and perform escalation with follow-up on improvement plan promptly.
• Create quotation, work orders, coordinate vendor/supplier repairs/replacement on the data centre sites.
• Adhere to data centre operations work rules, policies and procedures that include but not limited to emergency operating procedures (EOPs), emergency drill procedures, standard operation procedures (SOPs), methods of procedures (MOPs) incident management, maintenance management, vendor management and document control standards.
• Maintain proper documentation and service reports are filed and submitted to customers for auditing and tracking purposes.
• Plan the annual master planned preventive maintenance schedules and provide guidance for addition to, deletion or modification of existing maintenance routines.
• Maintain and monitor the appropriate key performance indicators (KPIs) and external service level agreements (SLA's) to measure and improve onsite operations
• Oversee the execution of planned maintenance works performed by appointed vendors/subcontractors to ensure maintenance meets satisfactory level and are in accordance with the signed contract agreement.
• Provide onsite support to customer requests, incidents, can change and problem management activities.
• Manage and handle ticket management and queue monitoring.
• Schedule weekly meetings with customer and its appointed subcontractors with proper minutes taken to review and discuss service levels, operational issues as well as planning for future work.
• Prepare customer weekly progress report and track status of deliverables.
• Prepare incident report accordingly to contractual service level agreement.
• Support yearly performance review session with customer.
• Coordinating all changes to the DC infrastructure that may affect the service levels of any other service areas within the DC premises.
• Accountable for all site inventory management such as tools, test equipment, replacement parts, materials, spare parts and consumables used and sorted at the site.
• Adherences to all quality, health & safety, environmental policies and customer house riles.
• Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the management.
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.
• Any other tasks as assigned by the supervisor.

Requirements:

• At least a Post Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical) or equivalent
• Minimum 3 years Data Centre facilities experience
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System
• Work independently with minimum of supervision
• Analytical and problem-solving skills
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting
• Proficient in Microsoft Office
• Has a good safety mindset and displays good WSH behaviour

Job Description

• Recognized Diploma in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Accredited with IES/ACES with a valid Resident Technical Officer Practicing Certificate.
• Minimum 8 years’ experience in construction, preferably in steel and precast building construction.
• Must be familiar with local Regulations/Codes for Civil and Structural related to building projects.
• A good team player and experience in assisting Resident Engineer in supervision.
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.
• Knowledge in Microsoft Word, Excel, and AutoCAD are preferred.

Job Requirements

• Assist the Resident Engineer in supervision and inspection of construction work on site
• Monitor project progress schedule and quality standards, ensure safety on site
• Maintain and update site records on project progress
• Inspect and monitor quality of architectural finishing material delivered to site
• Check all drawings (including authority submission drawings and shop drawings)
• Ensure works are carried out in accordance to statutory requirements