Summary:

• Accounts Receivable Officer
• Basic up to $3000
• Performance bonus up to 3 months
• 2 days WFH after confirmation
• Flexi dollar $800 per annum
• Location: Tuas (free transport provided daily from MRT station)
• 5 days work week, 8.30 - 5.30pm

Key Responsibilities:

• Maintain an up-to-date billing system
• Generate accurate invoices and send to customers in a timely manner
• Follow up / collect payment and perform reconciliation
• Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions
• Maintain accurate and updated customer records in the database
• Prepare financial reports and analyse accounts receivable status
• Other relevant ad hoc duties assigned by finance manager

Key Requirements:

• Min 1 year of relevant working experience especially in AR
• Good knowledge of AR and general accounting principles

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Branch Customer Service Officer / Digital Ambassador

• Working hours: Depends on branch operating hours
• Location: Multiple available
• 5.5 working days per week
• Salary: $15/hr
• Duration: 12 months contract (renewable)

Job Description:

1. To comb queue and assist customers with transactions at Self Service banking machines (ATM/CAM)
2. To assist customers to complete forms
3. To assist customers with internet banking transactions using the Ipad
4. To assist customers to open accounts with Ipad
5. To assist customers to update & change passbooks
6. To perform other ad-hoc tasks as assigned

Requirements:

• Min. GCE 'O' Level and above
• Customer service experience
• Experience dealing with crowds will be an advantage.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job scope :

• Attend to feedback/complaints/tip offs on Tobacco related offences and work assigned by the Authority

• Conducting observations, patrols and Enforcement activities

. Conducting raids and operations under appropriate supervision of the Authority officers.

• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority

Requirement :

Possess own vehicle

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

JOB DESCRIPTION

• To provide Admin support to various department such as forwarding POs or emails received on the sales email address or queries to the relevant staff
• Handle all calls and attend to walk-in customers
• Arrange local and overseas courier services, as well as parcels.
• Maintain stock levels of all stationary, and to raise up orders when required.
• Assist the online staff if there a lot of online orders
• Liaise with building management on office amenities defect / maintenance. Attend to repair and maintenance of office equipment.
• Verify staff attendance, update leave record and monitor leave application, and medical claims
• Maintain staff records
• Process maternity leave, childcare leave and claims
• Liaising with promoters when required
• Liaise with various companies for leasing of vans, quotations etc
• Updating/Create Barcode when needed
• Update the master price list as and when required
• Help in the submission of new product listings / documents to the various vendors
• Organize Company events like annual company hi tea/dinner
• Issuing of uniforms, T-shirts to staff
• Maintain general housekeeping of reception, waiting area, conference room as well as office
• Coordinate, implement, maintain and timely update all documents
• Collect mails from the mailbox, sort and distribute accordingly
• Any other general ad hoc duties assigned by the Office Management

JOB REQUIREMENTS

• Minimum 2 years administrative experience
• Must have a good command of written and spoken English
• Strong attention to detail and orgaanisational skills
• A good team player
• Knowledge of MS Excel, MS Office, Power Point presentation

Full time job

Salary is $2,000 - $2,600 depending on qualifications and experience

5 day week: Monday to Friday, 8.30am - 5.45pm

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Credit Controller Officer / Executive

Salary: $2800 to $3500 (Depends on Experience) + AWS + VB
Mon to Fri - 9am to 6pm
Working Location: Joo Koon
(Lunch Provided & Transport provided - From Boon Lay)

Responsibilities

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates

The Underwriter – C11 is an intermediate level role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Degree in Quantitative Fields such as Economics, Engineering, Operations Research, Business Finance, or Mathematics.
• Previous experience in credit risk management or equivalent training and experience preferably in the financial services industry.
• Ability to apply credit and risk principles toward business goals.
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.
• Must be highly organized and able to work in a fast-paced environment managing multiple projects and possess effective.
• Interpersonal, organizational and analytic skills.

Education:

• Bachelor's/University degree or equivalent experience

Monthly Salary: $2,000

Working Location: Tanjong Pagar

Working Days & Hours: 4 Days per week (7am-7pm & 7pm-7am)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Main Responsibilities

· Sources for vendors and evaluates quotations.

· Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.

· Coordinates with other departments internally, on stock availability and delivery schedules and to maintain tight inventory control.

· Generate purchase order and maintain the filing system of purchasing records.

· Involved in planning, sourcing and recommending suitable materials, products, goods and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.

· Ensure procurement procedures and policies are followed.

· Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.

· Carry out ad hoc assignment as instructed by Management.

Requirements

• ‘N’/’O’ level, or Certificate or equivalent in Purchasing/Materials/ Supply Chain Management
• Minimum 2 years of purchasing experience
• Pleasant disposition and excellent interpersonal skills
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

· Possess Class 3 driving licence would be an advantage (Not a must)

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ To support solar energy project team

~ No experience is welcome to apply, training is provided

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Plan the schedule and arrangement with project team and engineers
• Follow up on the plan and execution for project and logistics
• Prepare site operation schedule.
• Prepare site PV system operation critical event or checks together with engineer.
• Learn and grow with the planning teams together
• Work with project team on site preliminary report

Requirements:

• Diploma/Adv Diploma / Degree – Building Construction Management / All field of engineering
• No experience is welcome to apply, training is provided

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commence work on 2 Jan 2025 and commit for at least 1 to 3 months or long term.

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

• Position: Aviation Security Officer
• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Salary Package

i. Gross salary: up to $2,850

ii. Bonus of $2,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

* Screening of passengers at designated zones

* Manual bag checks

* Usage of security screening equipment for screening purposes

* X-ray screening of checked in luggages

* Any other security related roles at Airport

Requirements:

* 1 N Levels / 1 O Level / WPLN 3 x Level 4

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Responsibilities:

• Perform store-keeping duties, including receiving, stock-keeping, and issuing of parts. Conduct local sourcing when needed.
• Assist the Parts Executive in inventory cycle-counting and space planning.
• Provide sales quotations following guided procedures and pricing. Assist the Service team in ordering backorder parts and monitor their progress.
• Handle customer orders and follow up on backorder status.
• Alert your Superior on fast-moving and low stock-level items.
• Maintain a high standard of housekeeping and security in the store and showroom display areas.
• Boost Parts & Accessories sales by offering attentive, friendly service to customers and internal departments. This includes handling customer inquiries through the Parts main line.
• Proactively engage in sales activities, using strong product knowledge to recommend the best sales packages. Assist in sales promotions and events.
• Coordinate with Inventory Administrators, handle cash transactions, and carry out accurate invoicing.
• Complete any additional assignments as directed by Superiors.

Job Requirements:

• Minimum O Level qualification.
• Preferably 2-3 years of relevant working experience.
• Proficient in Microsoft Office.
• Strong interpersonal and communication skills.
• Proficient in spoken and written English.
• Required to work 5.5 days per week.

Working Hours:

• Mondays to Fridays: 8:30 am to 5:30 pm
• Every Saturday: 8:30 am to 12:30 pm

Location: 370 Ubi Road 3 Singapore 408651.

By submitting your resume/application, it is deemed that you have acknowledged and given consent to the collection, use, and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation, and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidates will be notified.

Job Description & Requirements

· Management of feedback from multiple channels

· Coordinating relevant follow-up actions with multiple parties required to address the feedback.

· Verifying work done as part of the follow-up actions.

· Conducting onsite surveillance to verify the feedback received and for enforcement purposes.

· Conducting onsite surveys.

· Conducting face-to-face engagements with feedback providers (FPs), public and pet owners on site

· Taking necessary actions to address and resolve the feedback, including consulting supervisors/team members and other agencies.

Monday to friday : 8.30 AM to 6.00 PM

Requirement :

· Diploma in any fields.

· Possess good writing, interpersonal and communication skills.

· Patient, attentive, approachable and customer-oriented.

· Willing to work in an outdoor environment.

· Team player with initiative, drive and good interpersonal/communication skills and able to work independently.

Responsibilities

• Oversee and lead the Safety team in the implementation of Company’s safety systems at sites
• Inspect and examine the workplace to ensure workplace safety compliance
• Identify safety, environmental health non-compliance and recommend measures to rectify
• Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues
• Liaise closely with site operations staff and Project Managers on all safety and health issues .
• Conduct & organize internal / external WSH trainings for staffs.
• Conduct incident investigations & propose corrective actions.
• Conduct regular inspection and audits on the safety provisions.
• Conduct, review & submit Risk Assessments.
• Prepare safe work procedures for site activities.

Requirements

• Specialist Diploma in WSH
• Minimum 2 years relevant working experience in construction industry
• Possess a valid registration with MOM

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
• Ensure invoices are sent to customers promptly.
• Payment Collection and Reconciliation
• Follow up on payments to ensure timely collection and proper allocation.
• Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.
• Maintain accurate and updated customer records in the database.
• Follow established procedures for processing receipts and cash handling.
• Investigate and resolve customer queries in a professional manner.
• Address inquiries from customers and sales personnel promptly.
• Preparing of reports, analysing accounts receivable status, aging and collection performance for management review.
• Undertake other duties or projects as assigned by the immediate supervisor.

Job Requirements:

• Min Dip in Acccountancy with 1 year of Account Receivables Experience
• Prior knowledge of accounts receivable and general accounting principles will be highly advantageous

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Key Roles and Responsibilities

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possess own vehicle
• Singapore Citizens are preferred
• Location is at Shan Road
• 5.5 work day

Customer Service Office @ TANJONG PAGAR

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)