Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Role Overview

To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.

Responsibilities

• Review customer's existing loan package and advice accordingly on the various option available.
• To protect loan portfolio by managing customer expectations on loan repricing package offered.
• To respond and follow up on customers’ request promptly and accurately.
• Ensure comprehensive knowledge of the bank’s product and services available from time to time.
• To achieve referral targets set by business.
• To cover Team Manager’s duties in their absence and coaching to new staff.

Please note this role will be based at DBS Asia Hub, located at Changi Business Park.

Requirements

• At least a diploma or degree.
• At least 3 years of relevant experience in customer service and knowledge of banking products and services.
• Good communication skills.
• Strong customer focus.
• Teamwork and collaboration.
• Ownership of result.
• Problem solving skills.
• Sound knowledge of loan products and loan computation.
• Sound knowledge of regulatory compliance, legal and insurance aspects of mortgage loan.
• Good knowledge of Microsoft excel and word programmes.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Technical Officer (Maintenance- Instrumentation & Control)

West – Jurong Island, pick-up near Jurong East MRT Station

Responsibilities:

• Carrying out Preventive and Corrective maintenance in accordance with maintenance plans and as work requests raised in the system.
• Maintaining accurate and up-to-date records of all activities performed in the associated systems.
• To perform all jobs in accordance to safe working practices followed in the plant.
• Interact with Operation Staff on maintenance works.
• To assist, supervise contractors assigned for specific works.
• Contributing to the development of asset maintenance plans
• To monitor and take appropriate action to maintain critical spares.
• Assist in liaising with external agencies for all regulatory compliances.
• Responding to emergencies in plant

Requirements:

• Preferably Degree or Diploma in Electrical or Electronics Engineering or equivalent College degree may be waived if equivalent, extensive related experience can be demonstrated.
• Skill sets required – through knowledge on types of process instruments, calibration of instruments/gauges, understanding of control/instrument drawings pneumatic/hydraulic circuits, computers, knowledge in PLC and DCS would be added advantage
• At least 3 to 5 years of relevant experience in a similar capacity, within a Power plant or related Industries.
• Self-motivated independent and has sound analytical and communication skills and is a team worker.
• May be required to work beyond office hours & weekends.

Others:

• Working location: Jurong Island
• 5-day work week
• Company transport provided from Jurong East MRT

Interested applicants, please forward your detailed resume including your last drawn salary, expected salary and date of availability to:

[email protected]

Please indicate the position that you are applying on the subject.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

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