The Manager will work closely with the LKCMedicine IT to support the running of the various cybersecurity programmes and raising the cyber resilience of LKCMedicine IT infrastructure.

Responsibilities:

• Ensuring cybersecurity policies, standards and procedures are practiced
• Liaise with auditors and ensuring compliance with regulations and relevant policies and standards
• Conduct risk analyses and maturity assessments for LKCMedicine IT systems, coordinate and execute penetration tests, perform security review for new and existing projects or major enhancements
• Handle and complete various cybersecurity projects with minimal supervision and able to articulate important cybersecurity concepts to senior management
• Provide timely support of major security incidents or data breaches, plan and participating in cyber security incident tabletop exercises.
• Technology enhancement and explore new security in the cloud

Requirements:

• Degree in Computer Science, Computer Engineering, or related discipline
• At least 5 years of IT related working experience with at least 3 years in IT/Cyber Security Domain practices
• CCSP (Certified Cloud Security Professional) certification is an advantage
• Relevant security assessment certifications such as OSCP (Offensive Security Certified Professional), Crest CRT (CREST Registered Penetration Tester) will be beneficial
• Strong stakeholder management and communication skills.
• Understanding and working experience in Cyber Security management and ability to work with cross-functional teams to enforce security policies and standards.
• Experience in implementing security controls, and mitigating measures on enterprise security solutions

Please submit your job application via

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Novena-Campus-Singapore/Manager--Cyber-Security--LKCMedicine-_R00016552-2

Responsibilities

• Evaluate an organization’s security measures, including firewalls, encryption, and authentication protocols.
• Conduct regular system tests to identify any vulnerabilities that could be exploited by cyber attackers.
• Create comprehensive plans to secure computing networks and systems.
• Oversee the implementation of security solutions to ensure they meet the needs of the organization.
• Continuously monitor security systems and networks for irregular activities.
• Lead the response to security breaches or incidents, including providing post-event analyses.
• Conduct staff training sessions on security best practices and awareness.
• Keep abreast of the latest cyber security threats and trends.
• Ensure all cyber security practices comply with regulatory standards.
• Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.

Requirements

• Min Bachelor’s degree in Computer Science, Cyber Security, or a related field.
• At least 3 years of experience in a cyber security role.
• Required certifications: CREST Registered Penetration Tester (CREST CRT) & Offensive Security Certified Professional (OSCP)
• Strong understanding of firewalls, VPNs, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits.
• Ability to identify and mitigate network vulnerabilities and explain complex security issues to non-technical stakeholders

Nafisah

R2096014

• Preparing payments and petty cash reimbursements.
• Preparing instalments of vehicles and loans.
• Updating of creditors listing.
• Oversee the function of Accounts Receivables.
• Submitting and monitoring of payroll via internet banking weekly and petty cash reimbursement for SO freelance wages.
• Assist the HR Department in any payments such as final wages or any other urgent payments.
• Weekly fund reporting.
• Prepare monthly costing for SO Full Time & Part Time.
• Monthly financial report to be prepared within 2 weeks after the month ends.
• Daily bank reconciliation.
• Preparing and submission of Good Service Tax (GST) evert quarterly to IRAS.
• Preparing yearly financial report to Auditor.
• Preparing of financial year budgeting and propose or provide recommendations to the following year’s budget accordingly.
• Managing of bank tokens for approval.
• Preparing report and present during monthly management meetings.
• Preparing documents for Secretarial.
• Updating sales in food platform eg: Foodpanda , Grabfood , Chopes.
• Managing reconciliation in MYOB system.

• Monitor traffic flow during rain or whenever there is congestion
• Monitor and ensure no illegal vehicles are parked along the road near TMC rubbish bin area
• Activate LTA enforcement officers when necessary
• Patrolling and clocking duties
• Maintain security by ensuring a safe and secure environment for staff and customers at the hospital
• Ensure optimum guest service through the delivery of excellent customer service
• Perform roving and static security functions at assigned posts and areas
• Escort personnel or carry valuables as assigned or directed
• Conduct incident report as and when necessary
• Any other duties as assigned

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level in Others or equivalent
• At least 2 Year(s) of working experience in the related field is required for this position
• Have valid PLRD security license and Class 3 Driving License
• Able to perform 12-hours shift duties, especially night shift

JOB SCOPE

The role of the Senior Security Officer is to maintain the safety and security levels of all our guests, customers, employees, tenants and service vendors.

JOB RESPONSIBILITIES

1. Conduct random checks on goods and staff entering/leaving the hotel premises.

2. Perform CCTV surveillance and hotel patrolling duties, reports suspicious and or any unusual activities to the Supervisor.

3. Perform traffic enforcement patrols at hotel's driveway and carpark when necessary.

4. Ensure safekeeping of all lost and found items and record down in the Occurrence Book.

5. To be well versed with the fire alarm panel and the follow-up procedures.

JOB REQUIREMENTS

1. GCE O Level or N Level equivalents.

2. Minimum one (1) year's of related experience at the Senior level.

3. Able to carry out heavy physical tasks.

4. Possess valid PLRD licence and Recognised Terrorist Threat Certificate.

5. Able to perform three (3) rotating shifts on a six (6) working days.

NTU’s Lee Kong Chian School of Medicine (LKCMedicine) is a leading medical school at the forefront of medical research and education. The Office of Patient Engagement (OPEN) is a new unit to deepen LKCMedicine’s patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School’s programmes and foster partnerships with patient advocates, patient organisations and other stakeholders in the patient engagement eco-system.

As the Assistant Manager, Patient and Public Engagement, you will be part of the team to grow patient and public involvement and engagement (PPIE) for medical research and education. You will also be developing strong partnerships with patients, patient organisations, researcher and educators and organise events to build capability. To bring patient voices into medical research and education, we are looking for a dynamic individual who has a strong interest in patient and community engagement, enjoys engaging with people to improve healthcare and has excellent communication and organisational skills.

Responsibilities:

• Oversee assigned PPIE projects in research and education, by building relationships with all stakeholders, providing PPIE support to the research/education team, preparing patients/public and researchers for engagement, and working with the team to monitor progress and measure impact of this work.
• Engage with existing and new patient advocates and patient/community organisations to be involved in PPIE initiatives at the school.
• Organise PPIE meetings, workshops and events.
• Manage and implement administrative systems and processes for sustainability of PPIE in the school.
• Support the production of communication materials (eg. EDMs, newsletter, video, social media content) on the School’s PPIE projects for outreach to patient advocates and patient/community organisations and other stakeholders.

Requirements:

• Degree from an accredited university
• Possess at least 4 years of relevant working experience
• Experience in health promotion/patient experience/communications and advocacy/outreach and partnership in healthcare/social care/community care settings.
• Experience in organising events and workshops is advantageous
• Experience in Patient and Public Involvement and Engagement (PPIE) and working with patient organisations is advantageous
• Excellent written and verbal communication skills
• Project management capability
• Excellent communication and interpersonal skills and versatility in working with people from diverse backgrounds : from researchers and clinicians to patients and family caregivers.
• Strong organizational and administrative skills
• Resourceful and possess strong initiative to drive change
• Team-player with pleasant disposition and outgoing personality

This is a contract appointment till 31 March 2027.

Please submit your application via

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Novena-Campus-Singapore/Assistant-Manager--Patient-and-Public-Engagement--LKCMedicine-_R00016300-1

Outgoing and able to communicate well in both English & Chinese. Maintain a positive relationship between company & public / Coordinate with HOD and prepare PO as per request.

[5 days / min. 2 years experiences / Full-Time / Singaporean&PR / CPF ]

Account Manager – Spurwing Communications

At Spurwing, we have created an environment that helps our people be better every day.

If you’re seeking a company that values curiosity, initiative and bold perspectives to shape the future of communication in the healthcare, nutrition and sustainability sectors then you will thrive in our environment.

We get excited by people who will seize the opportunity and freedom to shape the work they do and the place they work. We’ll give you the chance to make an impact in the industries addressing the world's most significant challenges.

We’re proud of what we have achieved in just a few years and excited for what the future holds.

The role you'll play:

We are looking for an Account Manager to help drive and deliver excellent communications strategies that inspire clients and engage their target audiences. You will oversee the day-to-day management of client accounts, managing upwards and downwards to ensure the consistent delivery of excellent work. You will play an important role in the agency, establishing trust with key clients, supporting senior management by taking ownership of client accounts and providing guidance to junior team members to help them grow and thrive.

About you:

• At least 5 years’ experience in communications, ideally from an agency
• Knowledge of what is going on in the global healthcare, food and/or nutrition sectors
• Experience in project management, effectively managing multiple workstreams simultaneously
• A strong track record in nurturing excellent client and media relations, with outstanding interpersonal skills
• A talented writer with a flair for storytelling
• An energising, can-do attitude with a thirst for learning and self-development
• High levels of initiative and drive, with a well-developed commercial acumen and professional work ethic
• A deep understanding of public relations and digital communication
• Experience and interest in new business pitch and proposal development
• A Degree or higher in Public Relations, Mass Communication, Media Studies, Journalism or any communications-related field is preferred but not essential.

Are you ready?

Send us your resume and tell us why you are right for this role.

• Develop a marketing communications plan including strategy, goals, budget and tactics
• Develop media relations strategy, seeking high-level placements in print, broadcast and online media
• Coordinate all public relations activities
• Direct social media team to engage audiences across traditional and new media
• Leverage existing media relationships and cultivate new contacts within business and industry media
• Manage media inquiries and interview requests
• Create content for press releases, byline articles and keynote presentations
• Monitor, analyze and communicate PR results on a quarterly basis
• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
• Build relationships with thought leaders to grow industry awareness
• Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

As a Head of Department reporting to the Hotel Manager, the Security & Safety Manager is responsible for the protection and safety of Hotel Guests, Associates and all Assets, both tangible and intangible. He is expected to design and implement a comprehensive security programme consistent with identified risks and putting Guests and Associates’ safety as utmost priority. He is also the appointed Fire Safety Manager of the Hotel.

• Anticipate, identify and put in place plans that helps reduce to manageable proportions all security, safety and health risks, threats and hazards
• Conduct continuing Risk Assessments; identifying all risks affecting the Hotel and recommend interventions, responses and corrective actions and plans
• Liaise with government authorities and agencies including the Singapore Police Force and the Singapore Civil Defence Force on matters pertaining to safety and security issues of concern to the property and its occupants
• Keep abreast of latest trends and news on safety and security and recommend improvements to manage security threats and safety concerns that may directly/indirectly affect the business
• Intelligence gathering, best practice benchmarking and share such information across the Hotel to raise Safety and Security awareness (e.g. compile crime statistics; close liaison with neighbouring Hotels, local police, Consultants etc)
• Responsible for overall carpark management, ensuring efficient and smooth traffic flow. Identity any bottlenecks for improvements
• Carry out investigations of thefts or losses in the hotel premises and submit recommendations of findings. Ensure security intercept and challenge unidentified persons found in restricted areas (e.g. person’s not wearing permits in the HOH areas)
• Continuous monitoring of Hotel activity and premises, ensuring prompt responses to anomalies; suspicious situations and disorder. Strategically control and deploy security associate to cover all critical areas, which may also include conduct of exit bag / parcel searches of contractors; suppliers; casual associates etc
• Review, update and adapt corporate security policies (fire, earthquakes, bomb threats, civil disorder etc) to ensure relevance and compliance
• Work with departments to draw up and operationalise a Crisis Response Plan & Business Continuity Plan. Define organisation and function of the Crisis and Emergency Response Team (CERT), set up a continuing training program and simulation exercises for the members. Direct and supervise ERT response to various crisis situations.
• Conduct regular safety system tests and practice fire drills; evacuation drills, bomb threat drills etc, including table top exercises and relevant training to ensure preparedness.
• Develop and work closely with all departments to drive the Workplace Health & Safety program.
• Develop / enforce effective policy and procedures governing key secure storage, key movements and accountabilities, lock duplication, lockset replacement and Master key allocations
• Ensure adequate and fully functional security systems coverage of all critical areas, eg CCTV, panic alarms, hold-up alarms, fire exit door alarms at all times
• Ensure all incidents/allegations are reported, investigated and documented in a timely manner, making sure of scene preservation: restricting entry into and prohibiting interference with items, objects, marks etc found within the identified scene boundary; with proper recording and gathering
• Supervise interviews / fact finding of suspects, victims and witnesses and ensuring all statements are duly recorded in a timely manner.
• Generate and submit a concise and comprehensive incident report with probable cause and recommendations for prevention of recurrence.
• Coordinate with police authorities when necessary and appropriate for any incidences in the Hotel
• Studies loss events, establishes possible patterns and trends (e.g. crime trends) and provide management appropriate counter-measures and recommendations of preventive measures
• Deliver superior security service for special events and VIP visits (eg Heads of state visits; celebrity functions etc).
• Meet clients / security representatives from Corporate /Government / State organisations etc - identify and address special security and safety needs / concerns.
• Maintain regular monthly dialogue meetings with all security personnel to ensure timely and open communication at all times; resolve all work issues, working relationship concerns and operational difficulties. Guide and coach security personnel.
• Regular training of all Associates, including casuals and contractors on safety and security and the role they play in keeping the Hotel a safe and secured place of work.
• Incorporate guest service into all elements of the security operation. Proactive support of other Departments involving delivery of guest service.

Roles & Responsibilities

• Registration of scanned copy and hardcopy of contracts and agreements (excluding contracts from Operation Department);
• Assisting Legal Counsels in the review of contracts/documents (upon request by respective Legal Counsel);
• Liaising with insurance broker on the renewal of Directors and Officers insurance policy and arranging for the necessary internal approvals via OA;
• Assigning Management Directive Numbers to respective departments and registration of issued Management Directives;
• Going through notarisation and legalisation processes in Singapore for certain documents from subsidiaries and associates;
• Assisting the Request for Proposals for provision of legal services on the renewal of Letter to Shareholders;
• Assisting with the logistics of Board and Board Committee meetings: printing and compiling meeting papers, coordinating with CNAF directors, checking the format of meeting papers which are written in Chinese, etc.;
• Proofreading documents which are translated in Chinese, e.g. Letter of Appointment of directors, Board resolutions, agreements for projects, Letter to Shareholders, and emails, etc.;
• Translating documents, e.g. Board resolutions, emails, director’s CVs, other letters or documents which are confidential in nature;
• Arranging expense requests and claims which are under Legal;
• Assisting subsidiaries in 1) drafting letters in relation to the change of nominated directors; 2) drafting Board resolutions in relation to the change of directors and authorised bank signatories; 3) assisting CAFEU German office with change of bank signatories and directors matters;
• Preparation of documents for opening of, closure of bank accounts and change in authorised bank signatories, sending the set of documents to the banks;
• Assisting in preparing the annual budget for the Legal and Compliance Department;
• Providing documents requested by auditors (if necessary), banks and counterparties and filling in the KYC forms;
• Participating in the procurement team meetings relating to legal matters and drafting meeting minutes;
• Drafting department monthly meetings, work done and work plan of team members;
• Assisting with the drafting of certain papers for Board and Board Committee meetings as assigned;
• Filling in the forms and drafting of reports requested to be submitted to CNAF from time to time; drafting and/or collecting department news articles to be published on OA;
• Drafting and collecting the materials in relation to Legal and Company Secretary aspects for Business Analysis and Work Review Meeting;
• Responsible for the organising of the CVs of directors, as well as organising Company information, policies and other documents for the orientation of newly appointed directors;
• Other ad-hoc duties as assigned by the Head of Legal and Compliance.

Requirements

1. Bachelor in related field or equivalent;
2. Min. 5 years of experience in paralegal work, preferably with exposure in corporate secretarial work;
3. Must be proficient in Microsoft Office applications;
4. Meticulous, conscientious and possess good communication and interpersonal skills;
5. Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
6. Good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;
7. Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

As Lead/Senior Security Consultant, you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion the importance of cybersecurity in CPF systems and protect the CPF balances of Singaporeans.

What you will be working on

The jobholder is to keep the Board’s computer information systems secure, develop security programs and implement them across the Board and most importantly to build a resilient and safe cyber environment for the Board.

We are seeking for interested candidates who wish to pursue a career in Cybersecurity Governance and Assurance to join our dynamic team and contribute to the robust security posture of the Board in the following areas:

• Develop and implement cybersecurity governance frameworks, policies, and procedures to ensure compliance with industry standards and regulations.
• Conduct regular risk assessments and vulnerability assessments to identify potential security threats and weaknesses in systems and processes.
• Collaborate with cross-functional teams to design and implement effective security controls, monitoring mechanisms, and incident response plans.
• Evaluate and enhance existing cybersecurity programs to align with emerging threats and industry best practices.
• Lead and participate in internal and external cybersecurity audits, ensuring adherence to regulatory requirements and organizational policies.
• Provide expertise in evaluating and selecting security technologies, tools, and solutions to enhance the overall cybersecurity infrastructure.
• Stay abreast of industry trends, emerging threats, and advancements in cybersecurity to continuously improve the organization's security posture.
• Work closely with stakeholders to communicate cybersecurity risks, recommendations, and mitigation strategies effectively.

What we are looking for

• Minimally 4 years of relevant information security work experience
• Relevant information security work experience
• Good knowledge of information security concepts and technologies (risk assessment, legal and regulatory requirements, threats, vulnerabilities)
• Strong understanding of industry standards, regulations, and frameworks e.g., National Institute of Standards and Technology (NIST), ISO 27001, Government’s Instruction Manuals, Center for Internet Security (CIS), Cyber Security Agency of Singapore’s Cybersecurity Act, Codes of Practice
• Hands-on experience with vulnerability management, risk assessment methodologies and security assessment tools such as exposure management and security validation, External Attack Surface Management (EASM)
• Specialised skills in one or more of the following i.e. malware analysis, penetration testing (application, systems and network), ethical hacking and computer forensics, end point detection, Web Application Firewall (WAF), SIEM and Database Activity Monitoring (DAM) will be an advantage
• Flexible in work assignment and willing to gain experiential learning by working in diverse functions where opportunities avail.
• Seniority of appointment will be commensurate with relevant work experience.

What you can expect

• A challenging and rewarding career.
• A variety of formal and informal training where you can hone your skills in the evolving technology landscape.
• Promotion opportunities through your capability and on the job performance
• A friendly work environment to collaborate and co-create with like-minded colleagues.
• A hybrid work model where you can work remotely up to 50% of the time.
• A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day.
• Comprehensive rewards package.
• Annual leave and pro-family leave.
• Medical and dental benefits.
• Access to recreational activities.
• Position is on 2-year full-time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

You will be involved to design, implement, maintain, and support the Board’s data and network from unauthorized access, cyber threats and potential vulnerabilities. The broad area of your responsibilities include:

• Design, configure, and implement network security solutions including but not limited to firewall, intrusion detection and prevention systems, virtual private network (VPNs), etc.
• Conduct regular security assessment and vulnerability scans to identify potential weaknesses in the network infrastructure. Evaluate and remediate vulnerabilities.
• Threat intelligence.
• Implement monitoring systems to detect and respond to security breaches, unauthorized activities and anomalous behaviour in the network
• Manage network access controls, authentication mechanisms, and authorisation
• Implement encryption protocols and mechanisms to secure data transmission and storage
• Develop and enforce network security policies and procedures to ensure compliance with industry standards and regulations
• Provide technical support and troubleshooting to resolve issues
• Implement security tools, policies, and procedures to ensure security and resiliency of the network platform

What we are looking for

• Minimally 6 years of relevant work experience in network security administration, implementation, and monitoring
• Familiarity in one or more of the following

- Expertise across a variety of security products including firewalls, URL filtering, intrusion detection, information security and virus protection.

- Expertise across of network routing and switching, proxy and DNS.

- Good understanding in telecommunications infrastructure and equipment

- Good understanding of application security

- Knowledge in software-defined networking, ZTNA.

• Ability to respond to emergency situations on 24x7 basis where required
• An enthusiasm for staying up to date with the very latest updates about security threats and solutions.
• Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background.
• Strong time management and organisational skills.
• Certifications in CISSP, CCNA, CCNP and or CCDA would be advantageous

Seniority of appointment will commensurate with relevant work experience.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training where you can hone your skills in the evolving technology landscape
• Promotion opportunities through your capability and on the job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model where you can work remotely up to 50% of the time
• A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day
• Comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position

JOB SCOPE

Public Area Cleaner will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.

JOB RESPONSIBILITIES

• Cleans and maintain public area, water fountain at the Front Lobby and Drive-In Areas.
• Replenish all supplies including toilet paper and soaps in Public Area restrooms.
• Perform carpet shampoo in guestrooms, floor corridors, executive offices as instructed by Housekeeping Supervisors.

JOB REQUIREMENTS

• At least 1 year of experience in cleaning or related field.
• Able to understand and communicate in simple English.
• Knowledge in use of vacuum cleaner and proper chemicals handling.
• Hardworking team player and pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Immediate 1 Year Project assignment for Singapore Citizen to join as Security Engineer

Mon to Fri Office hours

24*7 Standby Support if required.

CAT 2A Clearance required in this project

Attractive Basic Salary + HP Claim S$50 Monthly + up to 1 month performance bonus upon completion

Job Scope:

· Point of contact to assist and advise client for any ICT security related

· Lead and support customer in the matter of security incident response and resolution

· Manage, configure and upgrade a wide variety of security technologies (e.g. FW, UTM, IDS/IPS, SWG/SEG, VPN, EPP, DLP, ATP, 2FA, PAM, etc.)

· Respond managed security technologies fault alerts and/or customer escalation

· Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies

· Perform escalation to internal product domain experts and/or external product vendors

· Work with internal experts/external vendors to resolve technical issues

· Prepare Incident Reports on high severity incidents

· Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).

· Perform regular configuration backups on managed security technologies

· Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.

· Create and update technical documentations on managed security technologies

· Generate monthly reports according to service scope requirements

· Adhere to policies, procedures and security best practices

· Resolve problems independently and understand escalation procedure

Job Requirements:

· A Bachelor degree / Polytechnic Diploma in Computer Science, Information Technology or Information System

· At least 5 years’ working experience in IT Infrastructure Operation and/or Support

· Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)

· Strong critical thinking and problem-solving skills and a passion for information security

Technical Skills & Expertise:

· Professional certification and/or practical working expertise on some/most the below security technologies:

o RSA / SafeNet (2FA)

o Cisco ASA / CheckPoint /Fortinet / Palo Alto / SonicWall / AlgoSec (Firewall)

o Trend Micro / McAfee (NIPS / HIDS / NSM)

o CyberArk / BeyondTrust (PAM)

o Symantec BlueCoat / McAfee Web Proxy

o DSM (AV, HIPS, Host FW, etc)

o Container Security

o Imperva Securesphere

o Tripwire Enterprise

o AWS / MS Azure (Cloud)