Managing project hotline & attend to customers' calls.
Handling and resolving conflicts, feedback, complaints pertaining to the project and a..
Managing project hotline & attend to customers' calls.
Handling and resolving conflicts, feedback, complaints pertaining to the project and any other ad-hoc duties as directed.
Experienced in the field of public relations and possess appropriate qualifications likewise.
Effective in both spoken and written in English.
Ensure that matters relating to public relations efforts, complaints and feedback are promptly attended to, and every case is properly concluded and closed, and all details of the cases documented.
Provide admin support to the project team and department to ensure the smooth running of the department operations.
Attend project meetings in relation to PRO duties.
Develop and maintain administrative document control processes for the efficient management.
Support the officers and project team in daily admin roles and assist to keep stock of stationary supplies for the department.
Perform data-entry, recording, printing and filing duties.
Undertake any ad-hoc admin projects/duties as required.
