Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native or very advanced level of Japanese.
• Fluent in English
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Job description

Primary Objectives of Position

Manage information security operation to ensure the safe use of information systems and assets as well as protect information assets against cybersecurity threats.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Establish, implement, and maintain a sustainable information security framework that effectively addresses evolving and diverse cybersecurity threats.

• Perform risk assessments on IT systems, network and applications for vulnerabilities and implement security controls to reduce identified risks to an acceptable level.

• Perform information security audits to determine security violations and inefficiencies and recommend effective security controls.

• Hold management review and lessons learned meetings to help improve information security measures and incident handling process.

• Monitor security alerts/ logs from IT systems, network and applications against baselines and gather publicly available information to identify precursors or indicators of cybersecurity attacks.

• Contain and eradicate cybersecurity incident effectively to prevent recurrence and restore systems and recover normal operations as quickly as possible.

• Publish security advisories, conduct security workshops, and share lessons learned to improve users’ awareness regarding information security matters.

• Oversee information security investigations with internal team, funders, and local authorities and/ or 3rd party providers.

• Participate in various meetings and share compliance/ performance reports and audit findings to Management teams.

• Liaise with internal and external stakeholders in implementing information security related measures or projects.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Requirements

Minimum Education / Qualifications

• Degree in Information systems or equivalent.

Minimum Years of Relevant Experience

• 2 years’ experiences in setting up and managing information security operations.

Knowledge/Skills

• Experiences in ISO27001 ISMS, CIS, and/ or NIST frameworks.

• Experiences in managing threat, vulnerability and incident, and understanding in digital forensic investigation, tools, and processes.

• Knowledge in security protections, practices, or solutions like Firewall, IDS/ IPS, network segmentation, DLP, WAF, NAC, WiFi security, cryptography, endpoint protection, OWASP, etc.

• Certifications in CISA, CISM, CISSP and/ or PMP will be an advantage.

• Knowledgeable in Microsoft Office and other Windows and web applications.

Attributes (functional or leadership competencies)

• Meticulous and hands on.

• Excellent communication and written skills.

• Strong analytical and problem-solving skills.

• Team player with excellent interpersonal skills and multi-tasker.

• Customer-centric and proactive.

Daily responsibilities:

1. Providing day to day support to the oil, products, carbon, power and LNG  trading desks (in particular, the LNG desk), including drafting, reviewing and negotiating, spot and term sale and purchase contracts, tenders and storage agreements, and dealing with “live” issues relating to potential and actual non-performance, force majeure events, and quantity and quality issues;
2. Providing day to day support in relation to shipping matters;
3. Working with and managing external counsel in connection with contentious and non-contentious matters; and
4. Working closely with the Credit team in connection with payment and security matters, counterparty default, credit and cargo insurance, and the Compliance team including in connection with the drafting and negotiation of sanctions and anti-corruption provisions, and regulatory matters.

The Security Officer delivers the safety and security measures that meet the requirement of the

Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.

[What you will be working on]

Responsibilities:-

• Conduct lessons, create teaching and assessment materials, and facilitate learning of students (youths and adult learners)
• Develop and maintain new/existing teaching curriculum.  This includes regular review of existing curriculum and make recommendations on areas of improvements that would enhance students’ learning, performance and employability.
• Keep current and abreast of trends and developments of Infocomm Security Management
• Support the School’ strategic initiatives through involvement in committee work and projects such as process improvement projects, development and management of new courses

[What we are looking for]

Requirements:-

• Minimum 2 years of relevant work experience in either web and application programming, application security/penetration testing, risk & vulnerability assessment, threat management and defence, security operations and incident response with practical hands-on experience or computer/mobile forensics and investigation.
• Passionate about education and possess strong interest in teaching and mentoring both youths and adult learners.
• Self-driven, independent and possess readiness to work as a team.
• Good knowledge of both Linux and Windows based environments.
• Familiar with the various IT security standards and frameworks, IT best practices, IT security compliance and audit standards.
• Proficient in at least one of the programming languages (Python, JavaScript, Java, C, C++, PHP).
• Information and cyber security membership (e.g. AiSP).
• Relevant qualification in Cyber Security, Computer Science, Engineering, or related studies.  Certifications such as CISSP, CISA, CISM, OSCP, OSWP, QISP or in the relevant domain will have an added advantage.

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 31 January 2024
If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences

• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university

• At least three years of relevant experience

• Ability to work collaboratively with team members is particularly welcome

• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication

• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences

• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university

• At least three years of relevant experience

• Ability to work collaboratively with team members is particularly welcome

• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication

• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

We are seeking a highly skilled and motivated Cloud Security Specialist to join our dynamic team and play a pivotal role in ensuring the security, integrity, and compliance of our cloud-based systems and applications. As a Cloud Security Specialist, you will work collaboratively with cross-functional teams to design, implement, and maintain robust security measures that protect our organisation's assets and data in cloud environments.

• Cloud Security Strategy: Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Security Architecture: Collaborate with engineering teams to design and implement common cloud security architectures, ensuring principles of least privilege, zero trust, defense in depth, and security by design.

• Infrastructure Security: Implement and manage security controls for cloud infrastructure components, including networks, virtual machines, containers, and serverless services. Apply security groups, network segmentation, and encryption to safeguard data in transit and at rest.

• Identity and Access Management (IAM): Design and enforce robust IAM policies to manage user access, authentication, authorisation, and privilege escalation within cloud environments.

• Security Monitoring and Incident Response: Set up and manage continuous security monitoring, threat detection, and incident response processes for cloud environments. Respond to security incidents, perform root cause analysis, and implement preventive measures.

• Vulnerability Management: Conduct regular vulnerability assessments to identify and remediate security weaknesses. Know how to apply patches and updates in a timely manner.

• Security Compliance: Ensure and assess cloud environments adhere to relevant government ICT/SS compliance frameworks and regulations.

• Security Automation: Build and maintain security automation scripts and tools to streamline security processes such as provisioning, configuration management, and incident response.

You will be a Great Fit if you:

• Have experience (2+ years) in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Understand cloud security principles, including network security, encryption, identity and access management, and security monitoring.

• Are proficient in security tools such as intrusion detection/prevention systems, SIEM, vulnerability scanners, network firewalls, and web application firewalls.

• Have implemented security best practices within Infrastructure-as-Code frameworks (e.g. Terraform, CloudFormation, Ansible) to ensure secure infrastructure provisioning and configuration management.

Good to Have:

• Relevant professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or equivalent.

• Proficiency in scripting or programming languages (e.g., Python, PowerShell) for security automation and orchestration.

• Experience in using containerisation technologies, such as Docker, Kubernetes, AWS ECS, and knowledge in securing containers.

• Proficiency in implementing DevSecOps and CI/CD pipelines, with experience in relevant CI technologies such as Git, Gitlab, and Jenkins. Hands-on experience with security testing tools (e.g., SAST, DAST, SCA) and vulnerability management.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14186924/31421e83-cc31-1ede-aabf-3cb902d9f26c

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

• Develop, maintain, and operationalise a Threat Risk Assessment framework for HDB to identify and mitigate the threats and risks in its IT systems and programmes.

• Work with key stakeholders to ensure high cybersecurity posture of application systems through activities such as the following:
i. Promote secure coding practices.
ii. Review of Vulnerability Assessment and Penetration Testing (VAPT) Cases
iii. Facilitate remediation of vulnerabilities arising from application security testing
iv. Setup DevSecOps through CI/CD pipeline
v. Securing Cloud Workloads
vi. Procure & Maintain Security testing Tools/services to support source code review and VAPT.

• Related works include Threat Risk Assessment, project specific cybersecurity specification, cybersecurity proposals evaluation, cybersecurity design review, System Security Acceptance Test and review, Vulnerability Assessment and Penetration Test.

• Manage and promote IT security awareness and outreach programme.

• Keep abreast of the latest industry ICT security practices and technologies as well as emerging threats and vulnerabilities and recommend appropriate controls for implementation to improve the enterprise security posture.

• lead and/or participate in the adoption of new technological advances and best practices in infrastructure security systems to mitigate security risks.

You will be a Great Fit if you:

You should possess a strong background in ICT Security, Information Security, Information Technology, Computer Science, Cybersecurity or equivalent.

• At least 2 years of experience in ICT works involving the setup, development, and management of web-based systems, with at least 2years of relevant ICT security work experience.

• Preferably possess one or more appropriate IT security certifications, such as CISSP, CRISC, CISM, CISA, CEH, etc

• Preferably with strong knowledge and experience in information and cybersecurity risks, controls, vulnerability assessment/penetration testing, compliance, and industry IT/cyber security best-practices.

Good to Have:

• Domain knowledge of access control; telecommunications and network security; cloud security; Cybersecurity & information security governance and risk management; software development security; cryptography; security architecture and design; operations security; security incident response and management; business continuity and disaster recovery planning; legal regulations, investigations, and compliance; physical (environmental) security

• Knowledge in IT security principles and IT controls as well as industry best practices and frameworks pertaining to IT Controls (IM8, COBIT, ISO27001/2 etc.)

• Good understanding of the current IT/Cyber Security landscape Great Attitude to bring the best out our team
• work beyond business hours including weekend when necessary.

• possess good interpersonal and communication skills.

• demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail.

• conduct research on ICT and cybersecurity technologies where necessary to perform the assigned tasks.

• have good command of written and oral English

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14187538/e929e687-e501-1eee-aac1-aec83c51e0b4

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

You will be part of the Security Operations Centre (SOC) Team who will be responsible for the following areas Tier 2 SOC Analyst responsible for investigating alerts and incidents escalated by Tier 1 Analysts, Develop and enhance SOC processes and procedures, ensuring effective operations, Coordinate with stakeholders to address, follow up and resolve security alerts. Operate and maintain security monitoring tools such SIEM, EDR and SOAR. Gather and analyse Cyber intel. Conduct Threat hunting. Lead the adoption of new technological advances and best practices in cybersecurity monitoring and response.

You will be a Great Fit if you:

- Demonstrable experience and in-depth knowledge in cyber security operations, cyber intelligence gathering, incident response and investigations.

- Have strong experience in various cyber security technologies such as IDS/IPS, firewalls, SIEM, APT, email security, web security, endpoint security, malware analysis, etc

- Have experience in threat hunting / red teaming will be preferred.

- Have at least 2 years of experience as a Tier 2 analyst in a SOC.

- Have professional certifications would be added advantage: CISSP, GIAC Certified Incident Handler, EC-Council CEH and CSA, or any other relevant qualifications

Good to Have:

- High attention to detail and quality.

- Be able to work under pressure and meet deadlines.

- Must be highly reliable, trustworthy, honest, and commitment oriented.

- Strong written and verbal communication skills

- Autonomous

- Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14187036/31421e83-cc31-1ede-aabf-ba8115fb126c

Responsibilities:

• Management of network daily activities; implement change and support incident and problem troubleshooting;
• Responsible to deliver network projects with team upon the completion on time;
• Responsible to work with respective network members on the review of network architecture and detail design;
• Responsible to work with the respective server and application teams’ members in troubleshooting and identify root cause & for the completion of network initiatives;
• Responsible for network devices, as well as appliances, vulnerability review and assessment;
• Responsible to develop IT security policy, security management framework, and IT security incident response plan;
• Responsible to manage IT security incidents based on IT security incident response plan;
• Ensure system compliance with all established information security policies;
• Perform period health check of network devices;
• Ready to be on call for 24x7 support.

Requirements:

• Bachelors degree with 5 years background in network security administration and technical experience within a large-scale enterprise environment;
• Experience with design configurations and technical concepts for implementation, preferably with large scale enterprise network on switching and routing protocol OSPF, EIGRP, BGP, MPLS experience;
• Experience on Cisco Nexus with data center experience would be preferred;
• Experience with deployment and upgrading maintenance of network switches, routers, firewalls, and other network appliances include Fortinet, Cisco, Juniper, F5 encompassing LANs, WANs, network security and wireless network;
• Perform network infrastructure changes and peer review of configurations scheduled for deployment;
• Network Certifications (CCNA/CCNP/CCIE/JNCIE) will be preferred.

This role will support the team leader to manage retainer and brand campaigns, including day-to-day client liaison, taking client brief, strategic planning, and management of the team to deliver ongoing work. Experience working on social and digital campaigns for clients in leading integrated communications agency. A good understanding on PR agency and has good relationship with media relations preferred.

Responsibilities:

Account & Project Management (40%)

• Initiate and join client meeting cross agencies partners/cross functions
• Craft formal and persuasive emails to clients and be a reliable client contact point
• Brief and collaborate with internal supporting teams to write proposal, client presentation and execution
• Oversee the quality of junior team members’ deliverables
• Meet client's deadlines and their expectations on deliverables
• Manage budget, quotation, and finance process
• Lead team to finish project report, highlighting insightful learnings

Media/Influencer Relation (30%)

• Own solid media & social media resources and relations with fashion, lifestyle and consumer
• Capable of pitching media/influencer editorial features and earn coverage
• Identify celebrities and influencers to build and maintain good relations with brand
• Media management and ability to QC media contents (including video and image)

Content Development (10%)

• Draft press release, speeches, rundown, briefing books, media & KOL brief, video footage, etc.
• Review juniors' deliverables

Research & Planning (10%)

• Develop presentations and proposals with industry know-how
• Interpret data into follow up actions

New Business Support (10%)

• Support line manager to develop new business in terms of client daily communication, pitch proposal development

Requirements:

• Deg in PR, Communications etc
• At least 4-5 years of experience in Integrated comms agency background, servicing Lifestyle, Fashion, Consumer verticals
• Possess strong presentation skills
• An efficient logical thinker who can prioritize his/her work according to client needs
• A team player and good communicator

Hybrid WFH arrangements