The Service Delivery Manager is responsible for overseeing the end-to-end management of security vulnerability remediation processes. This role requires a deep understanding of security best practices, risk management, and IT service delivery. The successful candidate will collaborate with cross-functional teams to identify, prioritise, and mitigate security vulnerabilities by rolling out patches and fixes, ensuring the protection of organisational assets.

Responsibilities:

Vulnerability Management:

• Engage the Cyber Security team closely on the vulnerability management program, in the identification, assessment and prioritization of business-relevant vulnerabilities.

Remediation Management:

• Identification of solutions for assessed vulnerabilities.
• Develop and implement effective remediation plans according to the designated timelines.
• Track and manage remediation progress, ensuring timely closure of vulnerabilities.
• Engage stakeholders for any scheduled downtime to deploy remediation in the production environment.
• Coordinate with IT teams to implement necessary patches, updates, and configuration changes.
• Establish and maintain a vulnerability remediation knowledge base.

Risk Management:

• Coordinate with stakeholders for impact analysis.
• Develop rollback contingency plans for implementation challenges.
• Develop and implement risk mitigation strategies.
• Maintain up-to-date risk registers and reports.

Service Delivery:

• Ensure the delivery of high-quality security vulnerability management services.
• Monitor service performance metrics and identify areas for improvement.
• Manage service-related incidents and problems.
• Build and maintain strong relationships with stakeholders.
• Prepare monthly reports on progress and status of the remediation program.
• Ensure adherence to designate Service-Level Agreements

Team Management:

• Lead and manage a team of specialists in the remediation program.
• Assign tasks, set goals, and provide performance feedback.
• Foster a culture of collaboration and continuous improvement.

• Minimum of Diploma or Bachelor’s in information technology or relevant field
• Proven experience in security vulnerability management and remediation.
• Strong understanding of IT service management frameworks (ITIL, ITSM).
• Knowledge of security standards and regulations (e.g., ISO 27001, PCI DSS).
• Experience with vulnerability scanning and assessment tools.
• Excellent project management and organizational skills.
• Team management skills
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Desired Skills

• Strong experience in execution of security incident management and response
• Relevant certifications in Information Security or IT service management.
• Conversant with the knowledge of software products ranging from Solaris OS, Linux OS, Windows OS, Hypervisors (Nutanix, VMWare, Microsoft Hyper-V, Azure, Oracle VM, Apache & IIS Web Servers, Open SSL, IBM Websphere & CA Siteminder.

We provide:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and supportive work environment
• The opportunity to work with leading organisations and make a significant impact on their service delivery strategies

We always ensure that all employees receive fair treatment and are given equal opportunities.

What are you waiting for? Apply now!

We regret to inform that only shortlisted candidates will be notified. Thank you for indicating your interest in joining our team.

Who are we?

Product Software, Platform Services

Equinix is a global leader in interconnection and data center services, empowering businesses to connect their digital infrastructure securely and reliably. With a presence in more than 50 markets worldwide, Equinix provides cutting-edge solutions that enable companies to accelerate their digital transformation and thrive in today's interconnected world.

As we continue to prioritize the security of our customers' data and infrastructure, we are seeking a talented and driven Software Security Engineer to join our passionate team of experts at Equinix and help us maintain the highest level of security for our platform services that serve all Equinix’s products and customers.

Job Summary

As a Software Security Engineer at Equinix, you will play a pivotal role in enhancing the security posture of our software systems and services. Your expertise will be instrumental in safeguarding critical data and ensuring the uninterrupted operation of our platform services. You will collaborate closely with product and information security teams, as well as platform services’ engineering teams, architects, and other DevSecOps professionals across the organization.

Together, you will implement robust security measures, address potential vulnerabilities identified by InfoSec stakeholders, and promote security best practices throughout the software development lifecycle. This is a technical, hands-on engineering role designed for security specialists familiar with Java/Spring Boot and microservices architecture. Experience with distributed, highly automated environments and a developer’s understanding of security, coupled with a willingness to learn new concepts, are essential for success in this role.

Responsibilities

• Collaborate with internal InfoSec stakeholders to address security requirements and enhance security awareness across the organization

• Collaborate with platform services’ engineering teams to implement security practices into the software development process, ensuring secure coding standards, design principles, and threat mitigation strategies are followed

• Monitor and analyze security events and incidents, providing timely resolution and implementing preventive measures to protect against future threats

• Adhere to the defined SLOs to address the security vulnerabilities

• Conduct security training and awareness programs for developers and other team members to promote a security-conscious culture within the organization

• Contribute to the development and maintenance of security policies, procedures, and guidelines that align with industry best practices and regulatory requirements

• Conduct comprehensive security assessments, including code reviews, penetration testing, SAST/DAST scanning, and threat modeling, to identify and address potential security risks in the services that the platform team owns

• Manage configurations of security tools for platform services in alignment with other products and InfoSec

• Adopt and improve cloud and infrastructure security controls

• Assess the security of authentication, authorization, and encryption mechanisms to safeguard sensitive data and ensure secure access control.

• Actively research and keep abreast of the latest security threats, vulnerabilities, and industry best practices, and apply this knowledge to continuously improve our security strategies

Qualifications

• Minimum 7 years of professional engineering experience in Software Security , or a related field

• Minimum 5+ years of full-stack expertise in application design & development with Java technologies, with knowledge of Spring, JPA/Hibernate, Message Queues & Workflow Engines in a microservices architecture

• Strong hands-on ability to fixing vulnerable libraries/packages in Java, Spring Boot, ReactJS, NodeJS, Go, Kotlin, Message Queue frameworks or workflow engines

• Strong understanding of software security principles, secure coding practices, and common security vulnerabilities (OWASP Top 10, CWE, etc.)

• Proven work experience as a Software Security Engineer or similar role with a focus on securing large-scale, distributed software systems including secure configuration of AWS, docker, K8s, service mesh, and NACL configuration management

• Hands-on experience with security tools and frameworks for code analysis, vulnerability scanning, and penetration testing in software & network systems

• Hands-on experience with cloud security best practices and technologies using AWS

• Solid knowledge of network protocols, web application security, and data protection mechanisms

• Understanding of compliance frameworks like ISO, GDPR and SOC

• Demonstrated ability to collaborate effectively with cross-functional teams and communicate complex security issues to both technical and non-technical stakeholders

• Strong analytical and problem-solving skills with a keen eye for detail

• Passion for staying up-to-date with the latest security trends and technologies to proactively address emerging threats

• Apply now and be a key player in shaping the future of the security of Equinix’s platform services

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant work experience in the electronics security industry dealing with Device-to-System or System-to-System integration. 

You should have good knowledge and skills in at least two or more of the following areas: 

- Design and development of security systems using Python, C/C++ on Windows, Linux or Mobile (Android / IoS) platforms. 
- Design, install, configure, test and maintain Integrated Security Systems comprising video surveillance, access control and intrusion detection components. 
- Experience in deploying video analytics solutions such as facial / license plate recognition, crowding, detecting abnormal traffic conditions etc using machine learning / deep learning technologies. 
- Experience in designing, setting up and operating of a Security Command Centre 
- Good understanding of networking, TCP/IP connectivity and general cybersecurity practices to ensure a smooth implementation of security projects. 
- Provide theory and practical hands-on technical training of security system products for end users. 
- Professional certifications and experience in deploying automation solutions for security system/operations will be an added advantage. 

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

- Design, develop and deliver relevant course materials in On-Premise and Cloud based Networking, System Administration, IT Security, Digital Forensics, Cyber Security, Security Penetration Testing & Operations and Programming

- Facilitate e-learning, enrichment and other self-directed learning.

- Supervise students in project works, competitions, and internship.

- Handle other academic-related duties and administration.

- Be involved in student development and mentoring, outreach programmes and community works. - Engage in relevant research activities for lifelong professional development purpose.

[What we are looking for]

- You should have at least 3 years of relevant experience in Computer Science, Information Systems, or Information Security industry, and preferably relevant work experience in the security industry.

- Passion for teaching and student development.

- Knowledge in
• networking concepts such as router, switches, wireless access points etc.
• operating systems such as Windows Servers, Linux, Mac etc.
• security concepts such as firewall, VPN, IDS/IPS, SIEM, IAM etc.
• scripting languages such as Python, Bash etc.

- Aptitude to learn new technologies in the security suite.

- Professional certifications such as CCNA/CCNP, CEH etc will be an added advantage.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

WHAT YOU’LL BE DOING:

• Assist in delivering training programmes to maintain high levels of information security capabilities of stakeholders in the four entities in scope (i.e Board members, EXCO/Senior Management, staff, agents, Tech staff, contract personnel, agents and third party service providers).

• Establish security capabilities and awareness requirements through detailed gap analysis from various channels, such as interviews, past phishing exercise results and e-learning coverage.

• Work with global Information Security function to manage the phishing exercises for staff and apply the rewards and consequence management based on the results of each exercise.

• Drive the phishing exercises for our retail distribution force, working with Tied Distribution management to apply the rewards and consequence management based on the results of each exercise.

• Support the planning and execution of cyber security training initiatives for the Board of Directors and Senior Management.

• Work with the other ISG functions to create topical security awareness modules and training, such as for TPSA, Incident Management, Risk Registry, etc.

• Oversee the delivery of security awareness for third party service providers with critical and high risk to AIA Singapore.

• Support delivery of security campaigns to foster a high level of partnership and cyber hygiene knowledge of stakeholders such as staff and agents.

• Support delivery of regular secure coding training, with gamification approaches, to elevate the attention and skillset of our IT teams/developers in the area of application security.

• Explore in-house development or existing solutions with security competency vendors to gamify the security learning experience for all stakeholders to achieve a people-centric, people led security awareness programme.

• Collaborate harmoniously and effectively with various internal business functions and Risk teams to evolve a highly positive risk and security awareness culture across the four entities.

• Downward trend in cyber security incidents and data privacy related incidents arising from improved security capabilities amongst stakeholders

• High take up rate and good response from stakeholders for post-transformed security awareness programme, in terms of security awareness solutions delivered

• Increased proportion of staff and agents recorded as reporting the simulated phishing emails during the regular phishing/social engineering exercises

• Improved productivity from ISG BAU services through completion of process automation initiatives

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Bachelor’s degree of Computer Science, Computer Engineering, or other related degrees.

• Minimum 8 years of experience with at least 3 years’ of experience driving security awareness programme in major tech firms or  regulated organization (e.g. Government, FIs).

• Good conceptual knowledge of cybersecurity threats and processes.

• Highly driven professional passionate in the world of cyber security and keenness to share knowledge to the wider audience in this area.

• Hands-on experience in security awareness tools and solutions is a requirement.

• Candidates who had undergone successful attempts at transforming processes through automation techniques, such as RPA, scripting are welcome.

• Good to have but not mandatory - Information Systems Security professional certifications, such as CISSP, CISA, CRISC, CISM or CC.

• Excellent Communication, Coordination and Interpersonal Skills. The communication network of the incumbent is expected to be internally within Technology Department (15%) and Enterprise Risk Management, Compliance, Internal Audit (10%), Business Departments (45%), Senior Management and Sub-Committees (5%),Group Technology and Group Information Security (10%) and external with Vendors and Service Providers (15%).

• A team-player taking ownership and helping colleagues.

• Analytical skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Purpose:

The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. SSM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives.

• Channel Partner and Vendor engagement

• Identify, recruit and enable channel and solutions partners; conduct regular solutions and sales updates, etc.
• Be the sales champion for assigned product solutions among selected high-touch accounts; establish sales development plan targeting business and technical decision markers; plan and execute quarterly target account activities. Execution - Credit management, Order processing, AR Collections

• Operational excellence - pipeline management, forecasting and inventory management

• Plan and execute solutions and services led strategy to grow services revenue.
• Lead quarterly business planning process and business review with respective vendor, ensure close interaction and collaboration among vendors in term of joint GTM strategy and solutions.

  
  Knowledge, Skills and Experience:

  • >5 to 10 Years proven experience in Sales & Marketing is preferred.​ Prior knowledge in end to end network, application and clouds security will be added advantage

  • Relevant experience with resellers would be an added advantage.

  • A proven track record of consistently achieving and often exceeding sales targets.

  • Demonstrate strong capability in planning, strategizing, execution skill and entrepreneurial spirit.

  • Experience in ensuring sales forecast accuracy and operational excellence.

  • Excellent networking abilities with strong communication and interpersonal skills.

  • Highly motivated, results-oriented, resourceful, with a lot of initiative.

  • A team player who enjoys working and leading in cross functional team environment.

  • Strong communication skills and fluent in English.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

WHAT YOU’LL BE DOING:

• This role includes responsibilities of managing 3 team members and overseeing operations, subsidiaries, assigned POA over specific matters and/or other appointments such as Data Protection Officer

• Maintain an oversight of all the alerts from FINTECH, MASNET, Group Cyber SOC for AIASG and provide support to incident response personnel to ensure all deliverables are met within SLAs.

• Maintain an oversight of related security posture and baseline and ensure related vulnerabilities are remediated timely as per established standard to minimize risk exposures.

• Drive local security projects and group security project facilitation.

• Develop and maintain local incident response playbooks and other detection/response related standard operating procedures to ensure compliant to the MAS regulations.

• Act for the incident response action approval chain and support any incident response obligation for third parties.

• Respond to computer security incidents according to established response processes, leverages subject matter expertise where established processes do not exist.

• Acts as a subject matter expert regarding CSIRT incident response processes from local perspective.

• Provides guidance to other stakeholders during the incident response process and follow & track all the remediation actions till incident closure.

• Chair local IMT (Incident Management Team) calls and keep senior management and stakeholder updates on the progress of cyber incident management.

• Identify and manage potential and actual operational issues within the incident detection/response domain and take corrective action whenever required

• Work as a liaison between the SOC Team, other departments, and upper management for AIASG and potentially local regulators

• Manage relationships with our customers’ and third parties’ tech incident teams and frequently interact with client management for any security incident related queries.

• Work closely with the Group SOC team to manage ongoing service delivery and onboarding of local process within the SOC alignment and compliant to the local regulations.

• Level and type of budgetary or financial control of the position, responsible for budget of Information Security and Governance unit.

• Other quantitative / qualitative measures, e.g. time, quality, feedback, etc., that are tied to the objective of the area of responsibilities.

• Downward trend in cyber security incidents and less DP incidents.

• Uplift Cyber Security process, controls and maturity level for Cyber Security Incident.

• Support for the Cyber Security score in the annual MAS CRAFT report.

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Bachelor’s degree of computer science, computer engineering or other relevant degrees

• Minimum 8 years of IT experience with at least 4 years’ of experience in cyber security incident handling in a regulated environment (e.g. FSI, government etc.)

• Strong knowledge of cybersecurity incident management covering identification, containment, response, recovery and reporting

• Sound knowledge of Cloud, Cyber Monitoring, Threat Hunting, and Cyber Threat Intelligence

• Natural ability to take the lead and drive the investigation of complex security issues, with strong analytical and problem-solving skills

• Self-driven professional interested in the world of cyber security

• Standby for the serious security incident during weekend or off-working hours if necessary

• Hands-on experience for the cyber security incident scenario preparation and tabletop exercise

• Technical understanding of enterprise network, various components and designs and strong understanding of Operating Systems, Applications, Databases in both on-prem and Cloud environment, how they are exploited and how to defend

• Good knowledge of conducting RCA for the incident

• Information Systems Security professional certifications, such as CISSP, CISA, CISM, CSSP or Cloud related.

• A team-player taking ownership and helping colleagues.

• Excellent Analytical, Coordination and Interpersonal Skills.

• Good communication skills and the communication network of the incumbent is expected to be internally within Technology Department (30%) and Enterprise Risk Management, Compliance, Internal Audit (15%), Business Departments (10%), Senior Management and Sub-Committees (10%),Group Technology and Group Information Security (20%) and external with Vendors and Service Providers (15%).

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.