Job Description & Requirements

~ 5 days week

~ 2 bus stops away from Joo Koon MRT

~ with staff canteen

Duties and Responsibilities:

• Liaise and coordinate activities to meet customers order requirements.
• Prepare sales instruction for Production Planner
• Liaise and coordinate closely with Planning, Production and Delivery Store team to meet delivery according to schedule
• Manage feedback from customers
• Check to ensure pricing accuracy
• Maintain and update sales order record
• Manage and Maintain contacts record
• Liaise closely and provide follow-up action to service the customers’ requirement.
• Arrangement to collect sample for pricing reference
• Liaise with forwarder to issue permit for Malaysia delivery
• Calculate the tonnage for each lorry and liaise with Planner to schedule delivery
• Liaise with departments for invoice/DO
• Arrange delivery schedule
• Sending of sample and documentation
• Assisting Manager in Marketing Activites: coordinating with Marketing Agency on deliverables, compile market information and etc.
• Other ad-hoc duties assigned

Requirements :

• O / Diploma in Business Administration
• with relevant experience in customer service /sales coordination
• Proficient in MS Excel
• Good interpersonal and communication skills
• Committed with proactive working attitude.

Job Description & Requirements

* Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.

* Prepare forms to be implemented at the workplace such as safety checklist, Risk Assessment, Method Statement, Safe Work Procedures, etc

* Deploy Workplace Safety and Health (WSH) programmes.

* Ensure that all safety compliance and processes adhered to by all workers.

* Assist to manage and monitor site operation, workers and subcontractors.

* Able to communicate to all levels and attend to daily site meeting.

* Identify unsafe acts or practice and promptly correct any unsafe condition or practice with implementation of corrective and preventive actions (CAPA)

* Conduct safety committee meetings and safety audits for management reporting.

* Maintain HSE controls and process within Company’s policies and government’s regulations

* Ensure and conduct daily toolbox meetings at worksite.

* Conduct safety training / briefing such as familiarization on Risk Management’s standardize procedures to the respective site team

* Establish quality safety management policies and procedures.

* Ensure Personal Protection Equipment (PPE) is applied within site at all time.

* Knowledge of Occupational Health & Safety Act and regulations.

* Responsible for effective site administration which includes site safety and control of materials on site.

* Perform any other duties as assigned by Project Manager / Superior.

Requirements

* Min. Diploma in engineering on electrical / mechanical

* Possess a valid registration with MOM.

* Familiar with ISO documentation

* Minimum 3 years relevant working experience in construction industry

* Self-driven and able to work within tight deadlines and shift work, if required

* Able to work independently with positive attitude

* Possess good leadership and organisation abilities

* Good communication and computer literate

* A team player who is hands on and meticulous in his work

Kindly email detail resume to [email protected]

Regret to inform that only shortlisted candidates will be notified

Prospect Logistics Pte Ltd is an aggressive local SME that renders third-party logistics services and specializes in the following 3 industries; International Relocation, E-Commerce & Contract Logistics. It has close to 100 members in its team and has been named the 25th Fastest Growing SME in Singapore in 2024.

Job Scope:

1) Receive job orders from customers

2) Provide customers with periodic job status updates

3) Ensure timely completion of deliveries

4) Work with customers to coordinate all operations matters

5) Work closely with local transport & warehouse departments

6) Manage delivery escalations and service KPIs

7) Manage driver delivery schedules to maximize rebates

8) Maximize the utilization of trailers and parking space

9) Utilize Portnet & CMS to get updates, book slots and verify details

10) Maintain asset register, plan and complete servicing and repairs when required.

Requirements:

1) Fluent in spoken and written English

2) Computer literate

3) Quick learner and understands logistics operations

4) Able to work as a team player with minimal supervision

5) Able to render excellent customer service

6) Able to be contactable at all times

Remuneration Package:

1) Basic salary $3000 to $3500 per month

2) Company HP and HP line

3) Company laptop

4) Company life insurance coverage of $200,000 (after 12 months of service)

5) Company hospitalization and surgery insurance coverage of $25,000 (after 12 months of service)

Interested applicants, please email your CV to [email protected] or WhatsApp 98564021

Job Responsibilities:

• Handle incoming maintenance queries for attractions, safety issues and emergency situations.
• Create and follow-up on technical work orders to ensure smooth maintenance of the attractions.
• Input, track and report confidential data in a timely manner.
• Manage equipment issuance or exchange for various departments.

Job Requirements:

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Strong numerical skills.
• Able to perform shift work, including weekends and public holidays.
• Proficient in Microsoft Office applications.
• Possess good reasoning ability.
• Able to multitask.

Job Description

• Interpret contract specifications, architectural standards, and designs for construction
• Organise and lead meetings for design and construction; monitor and manage budgets; write reports; and carry out additional administrative duties associated with the projects that are allocated
• Oversee architectural planning, consulting coordination, and document control, including tracking sample submissions and drawing approval status
• Coordinate, organise and prepare construction and architectural documents and drawings
• Oversee architectural projects, communicate with clients and subcontractors regarding architectural issues, and guarantee the highest levels of architectural workmanship
• Provide the architectural designers with technical guidance on building requirements
• Organize and/or participate in subcontractor and consultant meetings

Requirements

• Min diploma in engineering
• Min 3 years of construction experience

Job Summary:

We are seeking an experienced Relocation Coordinator to join our team. The successful candidate will be responsible for coordinating relocation activities, preparing quotations, and handling shipping matters.

Responsibilities:

- Answer and reply to telephone and email enquiries (inbound and outbound)

- Liaise with salesperson and coordinate relocation activities

- Prepare quotations, pack job documents, and correspondence with clients

- Update systems and liaise with Operations/Warehouse Staff for move matters

- Handle shipping matters, including arranging shipments and liaising with Destination Agents

- Ensure compliance with ISO 9001:2015 and FIDI standards

- Close files, ensuring all documents are in order and payment is received

- Perform ad-hoc jobs related to inbound and outbound shipments

Requirements:

- Good spoken and written communication skills in English

- Experience in freight forwarding/household goods is an advantage

- High degree of accuracy and independence

- Ability to meet tight deadlines

- Candidate must possess at least GCE "N/O" Level in any field

- At least 2 years of working experience in a related field or equivalent

Required Skills:

- Microsoft Office

• Preparing / catering of all necessary documents for submissions.
• Processing work orders, delivery orders,paperwork, etc.
• Monitoring and managing all phases of projects development and schedules.
• Coordinate and building good rapport with the clients.
• Ensure proper tracking and reporting of projects development.
• Work as assigned.

Job Requirements:

• Preferably 3 years experiences in construction field
• Proficient in microsoft wors,excels.

Duties:

1) Taking orders from customer via phone

2) Liaison with customers via phone

3) Creating customer account

4) Process customer orders

5) Planning of goods delivery

6) Purchasing of office supplies

7) Setting meeting & sending meeting invites

8) Attend to incoming calls

9) Ad hoc office duties

Requirements:

1) 1-2 years experience as Sales Coordinator / Admin executive

2) Diploma/A-Level

3) Positive & pleasant demeanour

4) 5.5 days work week

Position: Sales Support Coordinator

Roles & Responsibilities

The Coordinator will support day to day coordination activities to the sales department in the customer service department. He/ She is responsible to assist in customer enquiry and ensure order fulfilment to meet organization on time delivery objective.

Responsible in handling sales enquiries

Handle full spectrum of order processing and coordinate deliveries/shipping

Tracking of sales orders to ensure order are on schedule and are send out in timely manner

Effectively communicating with customers in friendly manner, resolving any issues that arise professionally

Requirements:

• Min ‘N’ level or higher with 1 to 2 years relevant work experience preferred

• Entry level applicants are welcomed

• Competent in MS Office (Word/Excel) applications. Familiarity with Autocount software is an added advantage

• Good communication and interpersonal skills

• Detail oriented and able to multi-task

• Demonstrates sense of initiative with the ability to work independently and as a team player

• Results-oriented and able to abide by tight deadlines with a strong sense of responsibility

• Able to start work within short notice/immediately

Key Responsibilities

• Liaise closely with customers and operations team on order fulfillment, inventory & shipment related activities
• Working closely with operations team to provide information/ feedbacks to customers on operational issues and co-ordinate with customers to resolve all issues
• Generate KPIs and transactional reports to internal and external customers on a timely basis
• Verify vendor invoices and liaise with vendor for any discrepancies
• Monitor the usage of warehouse supplies and raise POs for replenishment
• Coordinate the urgent order fulfillment with customer, operations and transporter
• Ensure the accuracy and timely update of system transactions
• Perform other required duties or task when assigned
• Maintain compliance with all company policies and procedures
• Support daily operations tasks if needed
• Any other duties as assigned by manager from time to time

We are looking for

• Diploma/Degree in Business Studies/Administration/Management, Logistics/Transportation or equivalent
• At least 2 years of relevant working experience in the logistics industry preferred
• Computer proficiency (MS Office – Word, Excel and Outlook) & Warehouse Management System (WMS) / Exceed System
• Good verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Must be able to work as part of a team in a fast-paced, and pressured environment
• Positive, independent atitude and Good Team Player

We are looking for a skilled IT Admin/Project Coordinator to join our team. You will be responsible for managing the day-to-day operations of various Nationwide applications and ensuring smooth project execution.

• Hybrid working arrangement.
• Supportive Work Environment and Benefits

Key Responsibilities:

• Assist in overseeing end-to-end project management, ensuring timely delivery and quality standards.
• Participate in key project activities such as Requirement Gathering, User Acceptance Testing, and Implementation.
• Create project plans, Facilitate effective communication with stakeholders, and coordinate with vendors to ensure project deliverables meet quality and timeline expectations.
• Manage the preparation and maintenance of project reports and documentation.
• Handle reports and documentation, stakeholder communication, and vendor coordination.
• Help in developing business strategies, research ideas to enhance projects, and identify process improvements to boost productivity and reduce costs while keeping the team updated on industry trends and potential investment opportunities.

Requirements:

• Singaporean only.
• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of experience as an IT Admin/Project Coordinator/Project Executive.
• Knowledge of software development and web technologies (Prior involvement in SDLC will be an added advantage).
• Strong communication and interpersonal skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Basic information:

• Working hours: Mon - Fri 8.30am - 6.30pm
• East area (Loyang)
• Training provided

Job scope:

• Coordination and collaboration with Purchasing and Shipping department to ensure smooth and seamless operation
• Mainly administrative work with regards to processing of local sales orders and delivery schedule
• Checking of freight and courier charges for customers

Job requirement:

• Candidate with experience in Microsoft Excel, Word, Outlook will be an advantage

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

LOCATION: TUAS SOUTH

About Us
Join our vibrant and growing team in the food and beverage industry, where quality and exceptional service are at the heart of our success. We’re passionate about delivering exceptional service and building strong relationships with our customers. As we expand our digital presence, we're looking for a proactive, customer-focused Online Sales Coordinator to enhance our online operations and support sales.


Key Responsibilities
• Sales Support:
o Assist the sales team by managing customer inquiries, processing daily orders, and ensuring timely follow-up with customers.
o Collaborate with internal departments to fulfil customer requirements and resolve issues efficiently.
• Online Coordination:
o Oversee/allocate the online orders between CK and outlets, based on order specifications and availability
o Ensure each order is correctly labelled with customized labelling which include the order number, outlet and product information
o Coordinate closely with the respective outlets and logistics, to ensure timely delivery to customers
• Customer Service:
o Respond to online customer inquiries professionally and promptly to maintain high satisfaction rates via email and calls.
o Address issues and coordinate with relevant departments to resolve complaints and enhance the customer experience.
• Administrative Support:
o Assist in preparing sales reports, ensure timely submission of delivery orders/invoices to the Acct Dept for payment processing.
o Support the coordination of promotional campaigns and marketing activities, online and offline.
o Maintain and consolidate all DO and invoices for record keeping.

Requirement
• Experience in Sales & Admin is preferred but not necessary.
• Proficiency with Office, Xero, and Chrome.
• Great communication and organizational skills.
• Ability to work independently and in a team

What We Offer
• A supportive, growth-focused work environment.
• Opportunities for career advancement.
• 5 days w/week

Benefits Summary:

• 5.5 days work week (8.30am to 5.30pm)
• Saturday 8.30am to 12.30pm (Alternate)
• Tuas Area
• Attractive Remuneration Package such as AWS + Bonus + OT allowance
• Possess forklift license
• Transportation allowance provided
• Transportation provided

Job Description:

• Manages warehouse inventory and ensures the database is regularly updated.
• Organizes and supervises the movement of products within the warehouse, including the storage and dispatch of finished goods.
• Performs routine stock checks and maintains overall cleanliness in the warehouse.
• Handles tasks such as receiving, inspecting, locating, storing, securing, issuing, and preparing goods for shipment.
• Moves, repackages, or rearranges pallets of finished products manually when needed.
• Operates Forklift and Reach Truck as needed.
• Loads and unloads shipping containers.
• Supports daily warehouse operations, working closely with other Warehouse Coordinators.
• Takes on additional responsibilities as assigned or needed.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

• To manage, maintain, develop and improve the quality and customer ratings for the customer service department.
• To serve as a point of contact for all assignees, accounts, for both private, corporate & agent business.
• To communicate & interact with very demanding assignees / accounts and continually enhance the Company relationships with our move managers.
• Efficiently liaise with assignees, finance, operations, sales teams and destination agents to ensure the smooth flow of all moves.
• Accurate file management & administration of any agent and private move initiations.
• Ensure that all accounts are maintained to the highest level, running the move as cost efficiently as able without compromising on any quality standards.
• Maintain close communication with the accounts, colleagues and other departments.
• Use all resources available to ensure the highest customer satisfaction.
• Complete all required documentation for export and import Moves.
• Maintain and build strong relationships with all freight & ancillary suppliers.
• Liaise with any overseas agents and other global suppliers.
• Customer service excellence
• Responsiveness to a minimum of FIDI standard guidelines.
• To work closely with the move managers, sales, shipping & operations teams.
• Preparation of all job dockets and supporting documents prior to packing/del dates.
• Pre-ordering of all crates / handyman / maid or any other additional services.
• Efficiently liaise with assignees on crew arrival times or any changes in the job scheduling.
• Ensure all customs and insurance documents are collected and completed in full.
• Ensure the invoices are raised emailed to accounts in a timely, accurate manner.
• To maintain & update all data in Moveware for files at all times.
• When required, communicate with destination agents to ensure that they have received all necessary documentation and that Customs Clearance and deliveries to our clients have been confirmed.
• Precise communication to update the clients of the shipment arrival dates.
• Accurate client file management

Job Scope

• Manage project through designated project management software
• Communicate with key stakeholders to determine project requirements and objectives
• Confer with project personnel to identify and resolve problems
• Source and request for quotations from suppliers to ensure price competitiveness
• Submission of weekly and monthly reports
• Manage customer's expectations on the projects
• Manage the delivery of the project accordingly
• Assign duties or responsibilities to project personnel
• Monitor the performance of project team members to provide performance feedback
• Utilize industry best practice, techniques, and standards throughout the project execution
• Submit project deliverables to clients, ensuring adherence to quality standards
• Any other ad hoc duties as assigned

Requirements

• Possess at least a diploma or equivalent
• Possess a Class 3 Driver's License
• Able to commit to a 5.5-day work week
• Proficient in both English; in both written and spoken forms
• Technical knowledge in the telecommunication industry is an added advantage

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Responsibilities:

• Identify any unsafe condition or unsafe act which is carried out in the worksite.
• Recommend and assist the Occupier of the worksite to implement reasonable and practicable measures.
• Liaise with different departments on all safety and health matters.
• Conduct regular site inspections and takes appropriate corrective actions.
• Ensure compliance with Workplace Safety and Health Regulations and other legislative requirements.
• Enforce all WSH requirements and in-house rules and regulations.
• Assist in the investigations and reporting of accidents/ incidents and recommend corrective and prevetive actions.
• Conduct training/ meeting/ briefing/ time-out to the workforce.
• Follow up on submission of SHE documents.
• Monitor the SHE performance in the worksite.
• Performs other duties as assigned.

Requirements:

• Certificate in Advanced Certificate in WSH Level B and/or any relevant Safety Certificates.
• With at least 2 years of working experience in Tunnel construction projects.
• Experience in SMRT and LTA will be advantage.
• Good interpersonal skills.
• This role may require rotating shift.
• Ability to work under pressure in a fast pace environment.

Responsibilities:

• Identify any unsafe condition or unsafe act which is carried out in the worksite.
• Recommend and assist the Occupier of the worksite to implement reasonable and practicable measures.
• Liaise with different departments on all safety and health matters.
• Conduct regular site inspections and takes appropriate corrective actions.
• Ensure compliance with Workplace Safety and Health Regulations and other legislative requirements.
• Enforce all WSH requirements and in-house rules and regulations.
• Assist in the investigations and reporting of accidents/ incidents and recommend corrective and prevetive actions.
• Conduct training/ meeting/ briefing/ time-out to the workforce.
• Follow up on submission of SHE documents.
• Monitor the SHE performance in the worksite.
• Performs other duties as assigned.

Requirements:

• Certificate in Advanced Certificate in WSH Level B and/or any relevant Safety Certificates.
• With at least 2 years of working experience in Tunnel construction projects.
• Experience in SMRT and LTA will be advantage.
• Good interpersonal skills.
• This role may require rotating shift.
• Ability to work under pressure in a fast pace environment.

Main Tasks

· Handle customer enquiries and complaints promptly and in a professional manner.

· Liaise and coordinate with Operation department to expedite smooth and on time delivery.

· Provide solutions for non-complex problems and only escalating complex problems to superior.

· Ensure accuracy in quotation preparation, order processing and proper documentation flow to meet quotations deadline.

· Maintain proper filing system for easy retrieval.

Generic Job Requirements

· Diploma in Business or Engineering. Bachelor Degree preferred.

· Experience in similar or related industry will be an advantage.

· Computer literacy, strong excel file is required (as we are doing mainly in workfile)

· Carries out administrative duties with attention to detail, professional in communication and negotiation skills, pro-active, commercial, confident, problem solving and result oriented

· Team Player with flexible working approach, open-minded thinking and entrepreneur mindset

· Able to work with multinational (International) customers/ suppliers etc

· Experienced Sales coordinator in piping materials (min 3 years)

Job Purpose

· Responsibilities include working closely with Operations Manager to prepare comprehensive action plans on resources and timeframes for jobs. You will perform various coordinating tasks, like scheduling and along with administrative duties to maintain documentations. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Coordinator’s duties are to ensure that all jobs are completed timely and meet with quality standards.

Duties and Responsibilities

· Manage customers job requests with proactive solution based approach.

· Confirm jobs into job database and prepare complete documentation.

· Facilitate pre-job coordination with operations executives/controllers.

· Provide excellent customer service.

· To follow-up on issues during job execution which require multi-liaisons with stakeholders.

· To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.

· Provide real-time updates on job progress and provide POD copy at the earliest.

· Address effectively admin/operational issues and adherence to SOPs.

· To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.

· Provide statistical data when required.

· Any other activities as assigned by Operations Manager, Conventional Operations.

Qualifications and Requirements

• Competent & proficient knowledge over Conventional Operations.
• Possess Class 3 Driving Licence.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Good interpersonal skills, team player and with good customer service.
• Good experience in order acceptance and providing multi-option solutions.
• Friendly and adaptive nature, service orientated and tactful in customer communications.

Working hours

8.30 a.m. to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Job Responsibilities:

Assist to review of contractual documents and technical specifications

To be involved together with the Senior Project Engineer/Manager for kick-off, pre-project/project meetings to ensure team members are clear on the objectives, deliverables, quality, lead-time, complexities and carry out the project execution and contingency plan, if any

Assist Senior Engineer/Manager to monitor the daily progress of activities to achieve on or before schedule, ie. By comparing the planned vs actual progress status, identify critical activities, improvements and/or contingency plans if any

To be involved in technical meetings and assist in preparation change request submission as required

To be fully in-charge of the coordination of the project, from the kick-off to delivery to client and commissioning work, including coordinating with the respective support units to ensure project is on schedule

Preparations of the project documentations, furnishing drawings and documentations/reports to clients as requested Liaise with clients to keep them updated of latest schedule of changes if any

Monitor on the work progress based on project timeline

Keep track of project status, prepare and submit weekly/monthly progress reports as required

Work closely with Project Manager/Engineer to set up and maintain an efficient document control register, system and procedures Prepare document transmittal and submissions to clients

Liaise with subcontractors and vendors for updates and documentation

Ensure documentation register is up-to-date with latest revision of documents, both received and submitted Ensure all project documents are properly files, stored and archived for future reference.

Carry out other duties as and when assigned by immediate superior or higher management.

Job Requirements:

Min GCE O Level / A Level / Diploma

Min 1 - 2 years experience in Project and Documentation Control Project management and organisational skills

Strong analytical and problem-solving skills.

Ability to prioritise and perform work in a timely manner. Perform duties with accuracy and with strong degree of urgency Highly organised and a team player

Capability to multi-task, respond to change, and adapt accordingly Time management and effective communication

Excellent leadership and interpersonal skills, comfortable working independently and taking a high level of responsibility A self-starter with positive attitude

Good Technical/Engineering competency would be an advantage.

Job Benefits

• Positive and closely knitted working environment

• Group Personal Insurance/ Group Personal Accident Insurance

• Annual leaves starting with 14 days and up to 21 days

Working location:

15 Kwong Min Road

Singapore 628718

Shortlisted candidate will be notified

• Answering phone calls
• Handle general admin duties
• Data Entry, Paperwork & Filling
• Assist in PO, worklist/ time sheet, other admin works.
• Other duties assigned by Supervisor

Job Requirements

• Candidate must possess at least Nitec in any field.
• Required Skill(s): Proficient in Microsoft Excel, Powerpoint, Microsoft office
• No experience required.

Job Description

- Communicate and process customers' orders into system.

- Generate Packing List and Invoices.

- Coordinate with Logistics team and delivery schedules with customers.

- Liaison with customers on stock availability and delivery via email and phone.

- Perform invoice accountability after delivery is completed, communicate with customers on lapse of invoices.

- Perform stock depletion in systems to tally inventory stock balance.

- Perform analysis of sales to assess business marketing approach.

- Record information of delivery receipts by customers into system.

- In charge of buying all expendable stock used by the Admin and Ops Team.

Job Requirements

- Good communication skills.

- Knowledge of using basic microsoft softwares and analysis functions

- Team player with good positive work attitude and able to take instructions well.

- Work with a passion to learn.

About Us

iHub Solutions is a leading Log-Tech (Logistics and Technology) provider with a regional presence in Singapore, Kuala Lumpur, Hong Kong, Philippines, and Bangkok. We meet the complex supply chain needs of today’s digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes. With an online dashboard system driven by comprehensive process workflows (ISO 9001 standards), we offer clients the ability to track daily service performance at any time, any place. To learn more about us, visit our website at ihubsolutions.com

Job Scope:

• Manage customer emails and calls to coordinate and arrange delivery orders efficiently.
• Exhibit strong phone handling skills by actively listening and responding with emotional intelligence to clients' needs.
• Respond swiftly to customer inquiries, ensuring prompt resolution.
• Record customer inquiries, feedback, and complaints in the database after each interaction for verification and training purposes.
• Follow up promptly on customer interactions via email to ensure satisfaction and continuity.
• Maintain accurate Proof of Delivery (POD) records and ensure proper filing of all related documents.
• Foster a positive, empathetic, and professional attitude towards customers at all times.
• Collaborate and communicate effectively with internal departments to ensure seamless service.

Requirements

• A Polytechnic Diploma or BA degree, preferably in Business Administration, or a related field.
• Ability to maintain composure and professionalism when dealing with stressed or upset customers.
• Strong proficiency in Microsoft Office applications (Excel, Word, etc.).
• Previous experience in Customer Support or Call Centre roles is highly preferred.
• Exceptional multitasking abilities with the skill to prioritize and manage time effectively.
• A distinctive personality and a great sense of humor will be highly valued.
• Fresh graduates are encouraged to apply!

Job Description

• Check & reply email queries
• Print shipment documents & check the status
• Check and arrange delivery and offland items
• Liaise with Customers/ Agents/ Vendors for loading/ delivery/ collection to/ from vessels
• Arrange Airfreight/ Seafreight clearance
• Arrange Airport cargos out to main warehouse / Direct delivery to vessels
• Declare permits / DSA / ESSN / ESN
• Update LMS for job orders
• Update Email Offland/ Stock List

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level in Logistic/Transportation or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Familiar with TradeNet and Inventory Management
• Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.
• Able to commence immediately
• Willing to work 5.5 days a week (Monday to Friday 9am to 6pm, Saturday 9am to 1pm)