Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Maintenance Supervisor

At Terberg Zenith, our commitment to exceptional after-sales support remains unwavering. We prioritise environmentally conscious practices, boast a team of skilled technicians, streamlined spare parts management, and implement intelligent service operations to ensure a positive and seamless customer experience.

We are seeking a dynamic and experienced individual to join our team as a Maintenance Supervisor. This role is crucial in ensuring the smooth operation of our service department, meeting customer demands, and maintaining high service standards.

Position Overview:

As a Maintenance Supervisor for Heavy Vehicles and Machinery, you will play a key role in overseeing the daily service operations to guarantee customer satisfaction. You will be responsible for managing customer service level agreements (SLA) and the service team, while addressing technical issues related to maintenance with principal suppliers and customers. Additionally, you will implement and monitor quality assurance processes and safe working procedures.

Key Responsibilities:

1. Customer Satisfaction:

· Oversee daily service operations to ensure timely and quality delivery of services.

· Manage customer service level agreements (SLA) and ensure compliance with

established standards.

· Address and resolve all customer concerns and technical issues promptly.

· Prepare regular reports to customers and management.

2. Operation:

· Implement preventive maintenance and corrective maintenance programs and

schedules for the equipment under service contracts.

· Ensure efficient job allocations and resource management of workforce, fleet, and

spare parts.

· Provide quotation to customers for any maintenance works.

3. Quality Assurance:

· Implement and monitor quality assurance processes to maintain high service

standards.

· Conduct regular audits and assessments to identify areas for improvement and

implement corrective actions.

4. Safety Compliance:

· Implement and monitor safe working procedures to ensure a secure working

environment.

· Provide training and resources to the team to promote safety awareness and

adherence.

5. Financial Management:

· Manage the cost and profit of quotations and service contracts, ensuring financial

objectives are met.

· Monitor and analyse financial reports related to service operations.

6. Spare Parts Inventory:

· Oversee the spare parts inventory and ensure adequate stock levels.

· Place orders for spare parts as necessary to support efficient execution of service

contracts.

Qualifications:

· Minimum diploma in Mechanical Engineering or a related field.

· Proven experience in managing service operations for heavy vehicles and machinery.

· Strong leadership and team management skills.

· Excellent communication and customer service skills.

· In-depth knowledge of quality assurance processes and safe working procedures.

· Financial acumen with the ability to manage service contract costs and profits.

· Familiarity with spare parts inventory management.

Job Descriptions

1. Responsible for site activities, managing and monitoring daily site operations.

2. Assist in the planning and deployment of manpower and resources to meet operational needs.

3. To coordinate with other work team supervisor.

4. Ensure availability of materials and equipment on-site to meet operational needs.

5. To direct control activities on site.

6. Monitor work progress, identify and resolve ground issues when required.

7. Site supervision of construction workers.

8. Ensure works are carried out in accordance to the project schedule, quality requirements and safety policy.

9. Attends all necessary site progress meetings, internal meetings as & when required.

10. Any other ad-hoc duties that may be assigned from time to time.

Job Requirements

1. Possess relevant trade foreman certificate, BCSS.

2. Minimum 3 years of relevant experience in the construction industry.

3. Possess good communication skill and leadership quality to supervise workers.

4. Able to understand construction drawings

A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

• Responsible and honest
• Arrange daily stock and order the goods
• Arrange staff take turn to apply rest days
• Have ideas to solve shortage of manpower matter
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Excellent communication and interpersonal skills
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Need daily submit the cashflow to our security officers to go bank bank in the cashflow.

Job Purpose

· Assist in the Operation, Management and Maintenance of Dormitory at 12 Pioneer Sector 1.

· Main Activities

o Manage, Monitor and Maintain all particulars of tenants and employers.

o Ensure occupants abide by all Dormitory Rules and Regulations.

o Manage and Supervise Dormitory Maintenance Workers on House Keeping Duties.

o Coordinate with various authorities on all FEDA compliance matters.

o Attend to inspections and report submission to all relevant authorities.

Duties and Responsibilities

· Oversee day-to-day Operation of Dormitory at Tuas HQ and 12 Pioneer Sector 1

· Ensure proper records of Tenant Particulars.

· Investigate root-cause of operation incidents and services failures and make recommendations to management.

· Continuously improve the SOPs to encourage higher productivity

· Manage clients and address their concerns on Well Being of their workers.

· To provide prompt and acceptable level of services to both external and internal customers while managing costs.

· Attending to government agencies.

Qualifications and Requirements

· Diploma in Management or equivalent.

· Min 10 years experience in Management of Foreign Worker Dormitories.

· Good interpersonal skills and team player spirit with BS Group of Companies, Service Providers and Clients.

· IT literate and proficiency in Microsoft Office applications (Word, Excel and Outlook).

· Ability to speak in Mandarin and English.

· Establish harmonious and effective working relationships both within and outside the organization.

· Ability to plan and supervise the work of subordinates to meet Management Goals.

· Demonstrated ability to work in a multi-cultural environment.

Working Conditions

Monday to Friday 8am to 5pm

Saturday 8am to 12pm

• Hands-on experience with various kitchen equipment .
• Ability to remain calm and undertake various tasks.
• Excellent time management abilities.
• Ensure the kitchen department runs smoothly and complies with safety regulations.
• Ensuring all the ingredients are fresh.
• Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Ensure great presentation by dressing dishes before they are served.
• Ability to work in fast-paced environment and handle multiple tasks simultaneously.
• Accept to work late, able to work on weekends and public holidays.

Main Responsibilities:

• Report to Project Director and Project Manager on site matters and progress of work
• Able to lead a team of foreign workers
• Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers
• Ensure compliance of WSH Regulation & Safety Procedures and maintain good house-keeping
• Monitor, coordinate, and keep track of the site work progress to ensure quality and efficient manner
• Supervise & coordinate the activities at project site.
• Control and maintain the safe and smooth progress of work.
• Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works;
• Supervise site progress which includes attending site meeting and discussion;
• Undertake any ad-hoc project assignments as and when assigned.

Job Descripition:

1. Supervisor on chemical cleaning, Hot oil flushing , pickling & passivation, flange management and High pressure testing at onboard vessels and Anchoarge works.

2.Prepare site progress report and planning manpower to Project Team.

3. Must have experience in FPSO Vessel Pipe and Mechanical diagram

4. Experience in handling Client and VSCC meetings and planning excution.

5. Experience in FPSO Mechanical Pre commissioning and Project Handover

6. Expertise in MSDS and Hazardous Chemical Handling

Requirements
Above 8 years of Singapore based or Shipyard experience

Experience in Marine Operation and Shipyard environment
Shipyard Supervisor Safety Certification and Flange management certification preferred

Job Description:

• Carry out project site supervision
• Assist Project Engineer on site
• Liaise and manage sub-contractors from all trades
• Ensure that work is carried out in compliance with drawings, designs, specifications and all authorities regulations
• Daily updates of work progress to Project Manager/ Engineer
• A good team player and willing to be stationed at the site office
• Assist in handling and receiving of materials & equipment on site
• Arrange and plan workers working schedule weekly / monthly
• Take daily site minute
• Additional: SMO/SDO duties

Requirements:

• Min 2-3 years working experience in construction site supervisor
• Secondary school/ GCE O Level or above

1, Project RC subcon supervisor

2, Manage a group of RC workers' daily activities

3, Supervise concreting works

4, supervise formwork works

5, supervise rebar works

6, Manage on site safety works

7, Coordination with Main Contractor for the subcontract works

8, Attend on site inspection

9, Budget control on site

10, Make sure the project is on schedule, with good quality, etc.

Job Description & Requirements

Responsibilities

· Liaise with authorities, client and consultant to execute the work as per specification and authority’s requirements

· Liaise with engineer and foreman to execute the work as per planning for the project

· Carry out the inspection with RTO/RE as per specification and approved design

· Supervise and coordinate with the subcontractors for the assigned site activities to meet schedule and control the quality of the work

· Supervise the civil & structure work such as Excavation work (open cut and deep), Rock Blasting, Bored Piling work, Sheet piling work, Strutting work, Ground Improvement work, RC and Steel Structure work, Road work

· Coordinate closely with M&E and Architectural work related to structure work.

· Coordinate with SWC (system wide contractors) of LTA for the related to structure work and civil work.

Responsibilities:

• Monitor machine utilization and coordinate with planner on job loading and machine planning
• Liaise with warehouse operation and QC to ensure smooth running of production
• Supervise employees in the production operations to ensure safety, quality and productivity
• Lead a team in achieving production schedule and ensure product quality and maximize resources
• Investigate the root cause of non-conformance and recommend corrective actions and measures to prevent recurrence
• Maintain cGMP and emphasize good 5S and proper housekeeping within the department through the involvement of all team members

Requirements

• Minimum NITEC or equivalent
• 5 years of relevant work experience in a biotech or pharmaceutical manufacturing environment with at least 2 years in a supervisory capacity
• Knowledge of cGMP applications
• Experience in manpower planning
• Excellent leadership skills
• Able to work independently and is a good team player
• Strong communication and interpersonal skills
• Able to work in cleanroom environment
• Able to perform 12-hour night shift work

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering products as and when required.

· Tracking the payments received from clients.

· Maintaining records of all transactions.

Requirements

· 5 yrs working experience in similar role.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Lead and manage daily Service Operations activities.
• Actively coordinate with the Project Coordinator in resolving customer service-related issues to address in a timely manner.
• Timely schedule all service-related jobs and ensure all stakeholders are well informed.
• Establish daily planning, appropriately assign task to service team and track status.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Supervise, organize, and plan activities to ensure smooth fabrication/Installation of construction structures within the stipulated schedule
• Estimate manpower requirement for extra work/daywork including materials, tools, and equipment. • Prepare project progress reports and plan for one week look ahead of activities to be completed
• Perform MTO and update progressively to ensure proper control of material procurement and usage
• Ensure that manpower is effectively deployed to deliver the products timely
• Follow up on all fabrication and installation job fit up, welding and inspection
• Understand and ensure compliance in project requirement and scope of work
• Resolve any technical problems or issues faced at the work site
• To ensure site carry out according to daily site coordination.
• Control and minimize wastages.
• Ensure work activities are carried out in safe working environment.
• Other adhoc duties as assigned by the Immediate Supervisor/ Management.
• Attend the daily toolbox meeting and convey instructions clearly
• To assist the Project Manager in the daily activities of work
• Must have Structural Steel Supervisor Certificate
• Able to work independently, proactive, and self-motivated

Electrical & Instrumentation

· Manage fabrication of supports, brackets, MCTs, and installation of electrical switchboards, panels, generators, transformers, and other electrical and instrumentation systems.

· Verification of cables types, glands, ties, tags, etc during installation

· Supervise cable pulling and termination works.

· Review of drawings & issuance of AFC drawings to relevant subcontractors.

· Manage electrical material and consumbles supplied by Yard.

· Assist in commissioning works

· Monitor subcontractor progress and quality standard

Observing all company safety and quality regulations.

Reporting accidents, safety violations, or other concerns.

Assisting in planning and improving processes and product quality.

Working with other team members to complete the production process.

Requirements:

At least 5 yrs experience in a related field may be required.

Basic computer skills.

Strong verbal and written communication skills.

A desire to work with team members to improve processes and product quality in a fast-paced, physically demanding environment.

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

A) DIRECTS AND COORDINATES SHIPYARD OPERATIONS WITHIN THE COMPANY POLICIES AND PROCEDURE;

B) RESPONSIBLE FOR PRODUCT QUALITY CONTROL FOR THE PROJECT;

C) ENSURES ACCURATE, COMPLETE RECORD ARE MAINTAINED IN ALL DEPARTMENTS;

D) PREPARES THE PHYSICAL SCOPE OF THE PIPING EFFORT FOR THE PROJECT;

E) PREPARES A LABOR HOUR ESTIMATE FOR THE PIPING EFFORT;

F) PREPARES A MATERIAL COST ESTIMATE FOR ALL PIPING ITEMS TO PERFORM PROJECT COSTING RELATED REPORTING TO THE MANAGEMENTS TO REVIEW MONTHLY TO ENSURE THAT EXPENDITURES ARE KEPT WITHIN THE PROJECT BUDGET;

G) RESPONSIBLE IN CONTROLLING AND MONITORING THE PROJECT TOTAL EXPENDITURE INCLUDING VERIFYING AND CHECKING OF INVOICES AND CLAIMS TO ENSURE THAT ALL PROJECT EXPENDITURES ARE CAPTURED AND PROPERLY RECORDED;

H) PREPARES AND PROVIDES PLANNING AND COST CONTROLLING SUPPORT FOR ALL PROJECTS WHICH INCLUDES VARIATION REPORTING, MONITORING OF PROGRESS TO THE PREPARATION OF CUSTOMER BILLING PROCESSES;

I) PREPARES AND PROVIDES COST CONTROL AND PLANNING ADVICE TO THE INTERNAL PROJECT TEAM AND COORDINATES WITH THE PRODUCTION TEAM TO RESOLVE ANY ARISING PROJECT ISSUES;

J) CLOSELY MONITORS THE STATUS OF ALL PURCHASES, INVOICING AND DELIVERY UP TO THE CLOSURE OF THE PROJECT;

K) MANAGES PROJECT COMPLETION AND CLOSEOUT WITHIN THE GUIDELINES OF INDUSTRY'S BEST ENGINEERING PRACTICES AT ALL TIMES;

L) OTHER DUTIES TO BE ASSIGNED.

Responsibilities

• Monitor and co-ordinate releasing and receiving of shipments with hauliers, transporters
• Input data to Warehouse Management Systems and Tally cargoes movements
• Sorting of cargoes received / picking for shipments etc
• Loading / unloading of cargoes from trucks and containers
• Cargoes tally and reporting, perform monthly stock take
• Prepare reports and co-ordinate all operational issues
• Strong and fit to handle cargoes independently

Requirement

• Good working attitude and willing to learn
• Possess Forklift license an advantage
• Work well with superiors and execute instructions
• Able to work under pressure and in a fast paced environment
• Experience working in 3rd party logistics environment
• Good communication and interpersonal skills
• Able to start immediately or within short notice preferred

Additional Information:

Working Location: Jurong / 5.5 Days Week
Salary commensurate with relevant working experience

KEY ACTIVITIES / ACCOUNTABILITIES

• To assist the manager to administrate, manage and enhance logistics operations (from starting to end) in order to meet with customers’ instructions & requirements, direction / targets given by Management, Geodis Singapore policies, and relevant requirements.
• Coordinate with internal and external parties on logistics arrangements (queries, SOP, operations topics, complaints, claims, etc)
• Lead and support the team (problem solving, training / development, necessary tools & equipment, efficient work flow, etc).
• Proactively participate in Business Excellence Program of the company.

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Diploma and above qualification in logistics or related equivalent qualification.

PREFERRED EXPERIENCE AND KNOWLEDGE

• 5 years of working experience or more in logistics industry required
• 2 years in leadership related experience
• Experience in warehouse operations and operations development – daily productivity, operation output, irregularity handling
• Keen on logistics processes, and relevant regulations.
• General knowledge on logistics and freight forwarding businesses
• Proficiency in WHS management preferred
• Awareness and knowledge in Occupational Health and Safety

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Competent in computer skills and common applications (Office, Excel, PowerPoint & Word)
• Effective communication
• Team management – ability to lead, guide, support and develop the team members

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

We are looking for a Operations Supervisor

• With minimum 1 year experience.

• Leading / Supervising / a group of employee

• Hiring / training new employee

• Monitor and maintain stall inventory

• Coordinate customer services

• With Cashering, budgeting, cash flows / F& B Experience

• Can work OT if necessary

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.