A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

KITCHEN EQUIPMENT LOGISTIC,DELIVERY AND INSTALLATION

OFFICE AT PANDAN LOOP

MONDAY TO SATURDAY

0900AM TO 0600PM

PREPARE SCHEDULE,MATERIALS AND MANPOWER PLANNING

PLAN LORRY AND DRIVER

INFORM CUSTOMER

EMAIL AND TELEPHONE CALLS

GPS AND TRACKING LOCATION USING WALKIE TALKIE

MUST BE ON TIME.

SINGAPOREAN AND PR

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

MAIN DUTIES:

Control and analyse on a on-going basis the following:

• Quality levels of production and presentation.
• Guest satisfaction.
• Merchandising and Marketing.
• Operating food cost.
• Cleanliness, sanitation, hygiene.

Visionary and Modern

• Is open, shows curiosity and seeks out new trends
• Is innovative and modern, creating exceptional dishes
• Is a perfectionist; a sharp eye for detail leads to excellence
• Knows how to communicate, plays a role in public relations with restaurant guests

Guest Service Responsibilities

• Attend to specific guests as required.

Technical Responsibilities

• Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.
• Execute inspections of physical aspect the food preparation areas.

Relation

• Provide functional assistance and direction to the kitchen operation.
• Coordinate functions and activities with other Food & Beverage Departments.

Confidentiality

• Ensure Outlet, Customer and Staff information or transactions are kept confidential during or after employment with the company.

NOTE

This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly.

Cleaning Supervisor

Coordinate closely with Facility Administrator on daily operations, includes but not limited to:

· School support requirements

· Team roster and work schedule in line with school requirements

· Cleaning schedule and implementation

· Operational requirements such as supplies and equipment

KEY RESPONSIBILITIES

General Duties

· Supervise cleaning team leaders and team members and ensure they are equipped with the knowledge of the campus

· Leads the cleaning team and involves in the implementation of the processes and procedures

· Coordinate the cleaning team shift plan. Give appropriate instructions. Delegate tasks according to capability of staff and monitor results/outcome and give feedback.

· Escalate issues concerning changes in the cleaning team’s operations, procedures, or actions that may cause business interruption.

· Able to use communication skills to avoid/resolve conflicts, shows empathy and diplomacy, communicates proactively. Monitor and review the morale level of the cleaning team.

· Develop SOPs for Cleaning Operations and coordinate the implementation.

· Assess and monitor the performance of the cleaning team.

· Report and investigate any cleaning related or unusual incidents promptly and seek advice from the Facility Manager.

· Assist in the evaluation and assessment of the performance of service providers

· Check and ensure all cleaning equipment are always in functional and good condition. Report to the Facilities Administrator if any equipment needs to be serviced or repaired.

Leadership

· Recommend courses/trainings which are applicable to the cleaning team to improve the effectiveness and efficiency of the operations

· Addresses issues in constructive way, leading through information and objectives

· Motivates and recognize subordinates, drives and communicates department strategy

· Foster innovation for overall improvement

Health and Safety

· Maintain safe and clean working environment

· Conduct routine safety inspections

· Perform daily checks and inspections on campus ensuring all cleaning expectations are met

· Ensure service providers engaged comply with the safety regulations, e.g. landscaping and pest control

· Arrange and give sufficient health and safety related trainings and guidance to the cleaning team

· Liaise with authorities as and when necessary, e.g. NEA

Administrative Duties

· Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages

· Ensure proper documentation and records are maintained including but not limited to service/breakdown log, occurrence and incident reports and staff training records and instruction logs.

Others

· Perform other tasks and projects assigned by the Facility Manager

JOB REQUIREMENTS

· Prior experience in administration role

· Proficient in Microsoft Office applications

· Service oriented attitude

· Good team player

· Initiative and proactive

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

1. must have a diploma or bachelor degree with 5 years of experience.

2. must have knowledge in ms office and other basic computer skills.

3. willing to work on weekends and public holidays.

4. need to prepare the invoice nd project proposals for the new projects.

5. will be liasing wth the clients and coordinate with the authorities for the necessary paper work.

6. will ne scheduling the daily work process and will be incharge for the deployment of the team.

7 assist project manager to liaise with main con site personnel to solve problem on site for ongoing projects.

8.attend site meeting on behalf of the project manager when necessary

9. lead a team of installers on site to ensure the timely handover and the safety protocols

10.conduct training on the fabrication and installation works for the new workers

11. attend site survey for the new projects

Responsibilities

• Handles all aspects of the day-to-day operation of the catering team
• Oversee the preparation of the food in the kitchen and function sites to ensure that food service is provided to the customer’s satisfaction
• Handle employee issues and training
• Responsible for selling the business to new clients and work closely with customers to understand and fulfill their wishes
• Respond to customer feedback
• Plan menus and ensure the catering operation maintains an inventory of stock both food and serving supplies
• Ensure compliance with regulations on food safety and handling
• Any Other Ad-Hoc duties assigned by the management

Requirements

• Able to perform spilt shift, work on weekends and public holidays
• Able to work independently and a good team player
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

餐饮主管

• Supervisor beauticians and manicurists
• Perform facial, massage and manicure/pedicure services
• Serve customers and resolve complaints/feedbacks
• Take work assignments from Managers from time to time
• Assign routine works and assignments to co-workers
• Check co-workers monthly commission and attendance

• Must be able to multi-task in a busy environment;
• Self-directed and detail oriented;
• You must be available to work weekends, holidays, and some evenings;
• Punctual, reliable, and confident;
• Excellent communication skills;
• Enjoys working with people;
• Can stand for up to 8 hours a day;
• Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all client.

Roles & Responsibilities

A) DIRECTS AND COORDINATES OPERATIONS WITHIN THE COMPANY POLICIES AND PROCEDURE;

B) RESPONSIBLE FOR PRODUCT QUALITY CONTROL FOR THE PROJECT;

C) ENSURES ACCURATE, COMPLETE RECORD ARE MAINTAINED IN ALL DEPARTMENTS;

D) PREPARES THE PHYSICAL SCOPE OF THE PIPING EFFORT FOR THE PROJECT;

E) PREPARES A LABOR HOUR ESTIMATE FOR THE PIPING EFFORT;

F) PREPARES A MATERIAL COST ESTIMATE FOR ALL PIPING ITEMS TO PERFORM PROJECT COSTING RELATED REPORTING TO THE MANAGEMENTS TO REVIEW MONTHLY TO ENSURE THAT EXPENDITURES ARE KEPT WITHIN THE PROJECT BUDGET;

G) RESPONSIBLE IN CONTROLLING AND MONITORING THE PROJECT TOTAL EXPENDITURE INCLUDING VERIFYING AND CHECKING OF INVOICES AND CLAIMS TO ENSURE THAT ALL PROJECT EXPENDITURES ARE CAPTURED AND PROPERLY RECORDED;

H) PREPARES AND PROVIDES PLANNING AND COST CONTROLLING SUPPORT FOR ALL PROJECTS WHICH INCLUDES VARIATION REPORTING, MONITORING OF PROGRESS TO THE PREPARATION OF CUSTOMER BILLING PROCESSES;

I) PREPARES AND PROVIDES COST CONTROL AND PLANNING ADVICE TO THE INTERNAL PROJECT TEAM AND COORDINATES WITH THE PRODUCTION TEAM TO RESOLVE ANY ARISING PROJECT ISSUES;

J) CLOSELY MONITORS THE STATUS OF ALL PURCHASES, INVOICING AND DELIVERY UP TO THE CLOSURE OF THE PROJECT;

K) MANAGES PROJECT COMPLETION AND CLOSEOUT WITHIN THE GUIDELINES OF INDUSTRY'S BEST ENGINEERING PRACTICES AT ALL TIMES;

L) OTHER DUTIES TO BE ASSIGNED.

Inventory & Logistic Administrative

We are looking for responsible and committed individuals. You must also carry positive attributes such as:

• Team player
• Willingness to learn
• Desire to improve
• Resilient
• Flexible
• Excellent organizational and time-management skills
• Good communication skills
• Ability to adapt to fast moving environment

Job Description

• Arrangement of Inward and outward logistic with freight forwarders.
• Prepare commercial invoice, packing list, tax invoices, delivery orders and general documentation.
• Keep track & notify respective personal for stock arrival.
• Ensure accurate stocks received.
• Update of inventory listing (for demo & sales/service delivery orders).
• Maintain inventory storage in proper locations.
• Perform monthly stock take.
• Planning and keep track of logistical movement to ensure smooth delivery.
• Investigate and resolve deliveries that are late or have discrepancies.
• Perform administrative and office support activities.
• Handle incoming calls and receive guest.
• Other general ad-hoc task where required.

Job Types: Full-time, Permanent

Salary: $2,400.00 - $3,200.00 per month

Benefits:

• Additional leave

Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary
• Performance bonus

Work Location: In person

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*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Requirements

Proven experience as Production Supervisor or similar role

Experience in using various types of manufacturing machinery and tools

Advanced skills in MS Office

Organizational and leadership abilities

Communication and interpersonal skills

Self-motivated with a results-driven approach

Problem-solving skills

Degree in any discipline

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

1. Maintain equipment and systems

• Supervise and assist in driving direction and strategy for optimal maintenance of building-related equipment and systems with respect to the business activities to enhance function efficiency and effectiveness
• Supervise and assist in cross-departmental collaboration on maintenance and repair activities to minimise equipment downtime at customer's sites
• Supervise and assist in formulating pre-emptive strategies to de-risk the building-related equipment and systems from major equipment and systems failures and malfunctions
• Supervise and assist in financial and budgetary requirements of maintenance plans to company's implementation on customer's sites

2. Conduct operations

• Supervise and assist in developing strategic partnerships with stakeholders on operations
• Supervise and assist in establishing best practises for execution and documentation of operations activities
• Supervise and assist in formulating pre-emptive strategies to de-risk the building related equipment and systems from major equipment and systems underperformance

3. Manage responses to emergencies and crisis

• Supervise and assist in driving continuous improvement of company's emergency response planning and crisis management framework
• Supervise and assist in overseeing emergency responses in the company

4. Manage health, safety and environment

• Supervise and assist in establishing strategies and frameworks to drive compliance with Workplace Health and Safety (WSH) and Environmental Management System (EMS)
• Supervise and assist in formulating proactive strategies for mitigation of WSH and EMS accidents and incidents
• Supervise and assist in establishing company's sustainable engineering strategies, procedures and guidelines

5. Manage people and organizational functions

• Supervise and assist in establishing the operating and resourcing structure for the function to support business objectives
• Supervise and assist in contributing to the development of the company's risk management framework
• Supervise and assist in driving continuous improvement strategies and change management initiatives at company's level
• Supervise and assist in driving strategic partnerships with internal and external stakeholders

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of food production
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa