Banquet Supervisor

SCOPE

To supervise the successful organization, preparation and execution of any type of banquet event and assist the Banquet Manager to successfully handle all events.

Give full support that ensures the Banquet Service Department is running as a successful and independent profit centre, ensuring that all functions are successfully executed ensuring maximum guest satisfaction through planning, organizing, controlling the respective Administration and Operation.

OVERALL OBJECTIVES

The job of Banquet Supervisor is executed satisfactorily when:

· All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.

· The service team is well managed, having delegated the appropriate tasks to the team members.

· The sales are driven to the outlet’s full potential and that budget is adhered to.

· High quality of product and service is maintained in the outlet.

· The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.

• Possess good command of English

• Minimum 2 years’ experience in a similar capacity.

• Diploma in Hospitality or F&B Service

• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.

• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.

• Familiar with HACCP requirements

• Knowledge of Health and Safety rules and procedures

PSA CLUB is a members’ club for the staff of PSA Singapore. Comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities like badminton courts, futsal court, snooker tables, karaoke rooms, mahjong rooms and virtual reality room. The club is equipped for business and leisure with a wealth of experiences for its members to enjoy.

Duties And Responsibilities:

• Administrative Support (includes but not limited to):
• Provide customer service to members using the facilities, including checking of identification pass to ensure only authorised users are entering facilities, and registering members for facility use and events/activities
• Answer phone enquiries eg. provide information with regards to facilities and activities
• Update booking system, complete daily facility and activity reports and handle payments
• Monitor members, guests and contractors at the assigned event/activity and report any issues to the superior
• Instructional Support (includes but not limited to):
• Demonstrate procedures common to the activities and instruct on use of related equipment
• Setup/prepare facilities prior to scheduled start time of events/activities eg. exercise classes, workshops, functions and sporting events
• Ensure adherence to regulations and safety procedures
• Facility/Equipment Maintenance (includes but not limited to):
• Ensure facilities are open and/or closed at the posted time
• Monitor and check the security of premises
• Monitor activities within the facility and ensure good order and discipline
• Ensure facilities are properly maintained, safe and ready for play/use
• Ensure proper cleaning and maintenance of facilities and equipment ie. facilities and equipment are in a clean, neat and orderly state at all times
• Report maintenance problems and unsafe conditions or discrepancies that cannot be fixed in-house to the superior

Requirements:

- Able to work 2 rotating shifts and on weekends and public holidays

- Pleasant personality with good communication skills, both written and oral

- Ability to work well both individually and in a team with minimal supervision

- Ability to perform moderately strenuous physical labour

- Conversant with IT applications, MS Word, MS Excel etc

- Prior experience working in a recreation club will be an advantage

- Minimum N Level/O Level/ITE Certificate

BENEFITS

- Uniform shirt provided

- Annual and sick leave

- Dental and medical benefits

- Annual wage supplement and performance bonus

local civil and structural contractor looking for site supervisor,

formwork supervisor and rebar supervisor,

rebar supervisor should able to prepare BBS

Esora is a one Michelin starred, Japanese Kappo fine dining restaurant, guided by an affinity with nature. Esora emphasises on meticulous attention to detail, delivering meaningful interactions to our guests.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange for an interview.

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

Job Title: Renovation Supervisor (Male)

Location: Whole Island

Salary: $3500 - $4500 per month

Job Type: Full-time

Job Description:

We are seeking a dedicated and experienced Renovation Supervisor to oversee and manage our renovation projects. The ideal candidate will have hands-on knowledge in basic electrical, plumbing, and painting work, and possess strong leadership skills to supervise site activities efficiently.

Key Responsibilities:

• Supervise daily operations and manage renovation works at various sites.
• Ensure all works are completed on time, within budget, and to the highest quality standards.
• Coordinate with contractors, workers, and suppliers to ensure smooth workflow.
• Inspect work progress and quality, ensuring compliance with safety regulations and company policies.
• Provide guidance and support to workers, ensuring proper execution of electrical, plumbing, and painting tasks.
• Troubleshoot issues and offer solutions to any on-site challenges.
• Maintain clear communication with the project manager and clients regarding timelines and progress.

Our client is currently hiring Facilities Supervisor from the Biomedical Manufacuturing Industry. The successful incumbent is responsible for managing the Company Building, Facility, Estate and Utility

equipment and leads a team of technicians to manage the entire building and facility equipment.

Responsibilities:

• Works closely with the Facility Manager pertaining to the well keeping of the Company building and facility equipment.
• Manages the daily facility and building maintenance work to meet the Company’s objectives
• Evaluates the facility and building condition, and make proposals to immediate superior to drive improvement and take preventive maintenance measure to ensure building and facility equipment is in good working condition
• Ensure compliance to Regulatory, Safety and Standards (GMP, ISO)
• Carry out scheduled maintenance of building and facility equipment
• Ensure all facility equipment is in good working condition
• Lead, supervise and motivate the team of technicians
• Ensure expenses are within the budget and ensure proper project management
• Liaise with contractors and PE to ensure proper maintenance work is carried out
• Liaise with Pest Control and Grass Cutting Contractors timely
• Ensure the documents and reports are completed and submitted in a timely manner
• Develop training program to build up the team capability
• Ensure and comply to Safe work practice at all time
• Drive continuous improvement program
• Carry out any other work-related job as assigned by the Management
• Any ad hoc duties assigned

Requirements:

• Diploma or Bachelor’s degree in engineering with minimum of 2 years supervisory experience in facility management.
• Must have strong leadership, communication and interpersonal skill, with good hands-on technical knowledge
• Able to commence with short notice

Other Information

Salary: $3,500

Working Hours: Rotating Shift; Monday to Friday, 7:45am - 4:45pm/ Tuesday to Saturday, 7:45am - 4:45pm

Location: Tuas

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Responsibilities & Duties

• Attend and assist to customer queries, maintain good customer service and serve customers politely.
• Putting on a smile with positive thinking. Greet customers with a welcome.
• Work as a team to hit monthly sales targets.
• Assist with replenishing, packing and sorting of stocks.
• Planning work schedule.
• Ensure smooth operations for Sales department
• Promote product to customers
• Handle customer questions, complaints, and issues
• Coordinate the delivery of goods
• Deal with customer refunds
• Keep up to date with company’s promotions
• Planning roster
• Provide Staff training

Occupation: Warehouse Supervisor

Job Descriptions & Responsibilities:

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description:

• Ensure all activities within the department is in proper.
• Co-ordinated and team members are briefed daily during each shift.
• Ensure the daily operations are run in an order and proper manner.
• Provide guidance and training to junior staff to achieve guest's satisfication.
• Assist in achieving the revenue target by upselling and recommending menu items to guests.
• Assist and recommend ways to reduce wastage and efficient use of resources.
• Ensure guests are properly served and ensure that staff express courtesy, efficiency in dealing with guests.
• Ensure a harmonious working relationship between colleagues with proper and fair distribution of work load.

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items
• Good customer service and interpersonal skills

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Safety: Ensure construction projects comply with safety regulations and educate workers on safety practices
• Planning: Help project managers plan work, including organizing staff schedules
• Deliveries: Manage orders and deliveries of construction materials
• Records: Complete records for site reports
• Meetings: Attend site management meetings
• Performance: Evaluate employee performance
• Communication: Communicate clearly with workers and project managers
• Problem-solving: Solve problems that arise during the project
• Team management: Manage the team empathetically

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Production Supervisor

Our client is a MNC chemical manufacturer company. They are currently seeking for Production Supervisor to manage and oversee the entire plant operations.

The role of the Production Supervisor includes:

• Support the Production Manager and Production Superintendent in process analysis, troubleshooting and optimization of plant operations.
• Responsible for all aspects of shift operations and manage shift team manpower and administration.
• Conducts daily shift meetings and assign duties to the shift team.
• Making emergency operating decisions.
• Leads Emergency Response Team as Site Incident Commander.
• Provide guidance to shift team for effective and safe operation.
• Ensure that periodic inspections are carried out to verify the smooth operation of all process equipment. Work requests are to be raised to rectify equipment faults if necessary.
• Reviewing DCS conditions/trends, analytical results, area logbooks and reading sheets, routine inspections of the process areas for equipment problems and housekeeping and having process technicians take appropriate corrective action.
• Take corrective action to control and rectify deviations in process parameters in order that finished goods are produced within specifications.
• Conduct on-job training and cross-training for technicians under their charge.
• Co-ordinate and control the receipt and delivery of chemicals and finished goods in the Plant.
• Ensure that non-conforming products and recycled materials are properly handed and treated in accordance to established procedures.
• Participate and lend support in project management when required.
• Implementation of cost reduction ideas for utilities and waste streams.
• Ensure compliance with regulatory, company, and departmental Safety and Environmental guidelines, policies, and procedures.
• Prepare equipment for maintenance and commissioning of equipment.
• Work with Maintenance Department on Transition and shutdown maintenance planning

Job Requirement:

• At least 10 years working experience in a petrochemical industry.
• Diploma in a relevant discipline.
• Experience in leading people in a supervision role.
• Good knowledge and application of all safety rules and safety processes required in a chemical plant.
• Good oral and written communication skills
• Good problem-solving and troubleshooting skill.
• High level of initiative and clear judgment

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

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By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

The key responsibilities:

1. Planning and organizing work schedules and supervising the work of tile installers.
2. Ensuring that all tiling work meets industry standards and specifications.
3. Monitoring and maintaining inventory levels of tiling materials and equipment.
4. Ensuring that all safety protocols are followed by the team.
5. Coordinating with project managers, architects, and clients to ensure that all specifications and requirements are met.
6. Providing training and guidance to tile installers.
7. Ensuring that all equipment is properly maintained and in good working order.
8. Conducting quality control checks on all completed tiling work.
9. Preparing reports on job progress and completion.
10. Ensuring that all work is completed within project deadlines and budget constraints.

Requirements:

1. In-depth knowledge of tile installation techniques, materials, and equipment.
2. Strong organizational and time management skills.
3. Ability to read and interpret blueprints, schematics, and construction documents.
4. Excellent communication and interpersonal skills.
5. Ability to manage and motivate a team of tile installers.
6. Strong problem-solving skills and the ability to make decisions quickly.
7. Ability to work independently and as part of a team.

Roles & Responsibilities:

1. Lead and direct high-pressure construction projects, ensuring uncompromising quality and meeting stringent deadlines.

2. Adapt sun exposure or hazard environment

3. Need to hands-on and do not mind to getting hands dirty

4. Must be able to work in day or night shift if required

5. Must be able to work in weekend or public holidays if needed

6. Collaborate seamlessly with stakeholders, architects, and vendors to overcome complex challenges.

7. Present detailed reports, providing effective solutions for critical issues promptly.

8. Exhibit unwavering flexibility, working extended hours, weekends, and frequently traveling between sites.

9. Any other ad-hoc duties assigned

Requirements:

1. 12 years of hands-on experience in construction, with at least 8 years in a high-pressure leadership role.

2. Must have deep knowledge in Air-Conditioning and Mechanical Ventilation (ACMV), Chiller Pipe Works also.

3. Must have BCSS (Building Construction Safety Supervisor) License, Work at Height Supervisor

4. Expert knowledge of cutting-edge construction equipment, safety protocols, and industry best practices.

5. Proven ability to thrive under extreme pressure and maintain composure in challenging situations.

6. Excellent communication and conflict resolution skills for effective team management.

7. Knowledge in a field of Construction, Electrical, Plumbing, Chiller Pipe & ACMV works, coupled with exceptional problem-solving capabilities.

8. Physical stamina to perform demanding on-site duties.

9. Must be able to travel to sites using public transport; if company transport not provided.

10. Willingness to travel extensively and work in varied environmental conditions.

- Willing to work under the sun and overtime, weekend or holiday, shift switching and able to work under pressure and condition such as not afraid of dirty, not afraid of tired.

- Willing to work as a Construction worker, can do the timber, rebar job, able to work at project site, structural work.

- Able to operate of machine, can use construction machine, knowledge of construction safety. Experience in operating equipment like trench rammers, drills, pneumatic hammers. Knowledge of mixing and pouring construction material (concrete, sand, grout & etc...).

- At least 10 years of experience in construction industry. Manage site activities, vendors and sub-contractors，assist the Project Manager in the daily execution of work. Attend meeting, coordination, prepare works schedule & site supervision.

- Ensure installation is carried out as per construction drawings & ensure that works are executed within an acceptable standard of workmanship.

- Responsible for all aspects of site safety, proven experience as construction worker, reduce material wasting and cost saving.

- Knowledge of basic engineering and construction principles and methods, be bilingual, fluent in English & Chinese / Bangladesh.

- Any other assigned duties.

• Safety

1. Follow the workplace safety and health system, safe work procedures, or safety rules implemented at the workplace.
2. Do not engage in unsafe or negligent acts that may endanger yourself or others working around you.
3. Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

• Led the team of laundry operators to complete each daily job responsibility. Ensure proper laundry process by the staff working in the following sections:

1. Checker section - Ensure the correct laundry physical checks and tagging on laundry items before washing.
2. Sorter section - to ensure the correct laundry sorting of white vs. color, towel vs. sheet, and uniforms.
3. Washer section - to ensure the correct sorting, loading weight, and washing / dry cleaning program is carried out according to the Laundry Care Label.
4. Dryer section - Ensure the correct drying temperature and time are set according to the Laundry Care Label.
5. Presser section - to ensure the correct setting temperature for machines, the types of materials, and the Laundry Care Label. Reject stained items and send them for the rewash process.
6. Towel section - to ensure the correct fold design and pack quantity according to customers’ requirements. Reject the stained item and send it for the rewash process.
7. Flatwork section - to ensure the correct speed setting selection for machines and pack quantity according to customers’ requirements. Reject stained items and send them for the rewash process.
8. Packer section - to ensure the correct laundry items and quantity are packed according to customers’ requirements.
9. Driver section - to ensure the laundry items are collected and delivered timely.

• Take full ownership of Operation Administration and upkeep of the operation record.

1. Oversee the planning of the monthly Operations duty rooster.
2. Approve annual leave application from the direct reporting employee.
3. Coordinate with Operations Manager/Laundry Manager on training new operation staff.
4. Coordinate with Operations Manager/Laundry Manager on coaching and counseling operation staff who failed to comply with company HR policies or Operation protocol.
5. Record operation events and challenges in the Daily Operation book and follow up to resolve any reported incident.
6. Record laundry incidents such as Laundry Damage claims and Lost & Found Items.

• Take full ownership of Operation maintenance and upkeep of all laundry equipment.

1. Ensure the operation staff performs daily housekeeping on the laundry machinery/equipment area.
2. Coordinate with Operations Manager and Engineering team to execute routine maintenance of machinery/equipment.
3. Coordinate with the Operations Manager and Engineering team to complete outstanding repairs of machinery/equipment.

• Operation contractual commitments.

1. Liaise with customers on Express laundry and ensure items are returned on time.
2. Attend to customers’ inventory, customers’ rewash items, and customers’ missing and damaged items.

At least 1 year of working experience in the related field or operations environment.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervise cleaning team leaders and team members
• Implementation of the processes and procedures
• Coordinate the cleaning team shift plan. Delegate tasks according to capability of staff and monitor results/outcome and give feedback.
• Escalate issues concerning changes in the cleaning team’s operations, procedures, or actions that may cause business interruption.
• Able to use communication skills to avoid/resolve conflicts, shows empathy and diplomacy, communicates proactively. Monitor and review the morale level of the cleaning team.
• Report and investigate any cleaning related or unusual incidents promptly and seek advice from the Facility Manager.
• Assist in the evaluation and assessment of the performance of service providers
• Check and ensure all cleaning equipment are always in functional and good condition. Report to the Facilities if any equipment needs to be serviced or repaired.
• Maintain safe and clean working environment
• Conduct routine safety inspections
• Ensure service providers engaged comply with the safety regulations, e.g. landscaping and pest control
• Arrange and give sufficient health and safety related trainings and guidance to the cleaning team
• Liaise with authorities as and when necessary, e.g. NEA
• Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages
• Ensure proper documentation and records are maintained including but not limited to service/breakdown log, occurrence and incident reports and staff training records and instruction logs.

Requirements

• Nitec education and above with at least 2 years' relevant experience
• Prior experience in administration role
• Proficient in Microsoft Office applications
• Service oriented attitude and possess good communication skills
• Good team player
• 44 per week (5 days' work week Mon - Fri), near Hillview MRT Station

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

Job Description

• Oversee and coordinate Catering operations (i.e. Documentation, Cabin, Production, Duty Manager etc) so as to ensure timely delivery of equipment and meals, meeting expectations of airline clients;
• Have strong working knowledge of food production, food hygiene, pre-setting, storage and catering uplift, and ensure all staff adhere to procedures;
• Be able to handle and make appropriate decisions for feedbacks and issues on ground;
• Possess good man-management, decision-making, problem solving, communication and training skills;
• Be able to assist in planning roster and deployment of staff;
• Orders creation and dissemination to kitchens and support areas (e.g. Purchasing) for follow up;
• Monitor and acknowledge flight advice or movements;
• Supervise and assist in the packing of orders to ensure that meals requested are prepared to the clients’ specification;
• Handle administrative matters for ordering and billing;
• Conduct weekly inventory management.

Job Requirement

• Proficient in MS Office (Excel, Word)
• Attention to details and problem solving skills
• Demonstrate ability to work in a multicultural, multi ethnic environment and maintain effective working relations with people of different national and cultural backgrounds
• Strong organizational and planning skills
• Ability to quickly learn new systems, processes and procedures and adapt local practices to industry standards
• Ability to work on TEAMS, work at detailed level and understand the larger picture
• Good oral and written communication skills

SCOPE

Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will assist with the allocation of task and special assignment to the housekeeping team and will check and inspect guest rooms and the turnover of spaces to ensure guest satisfaction.

OVERALL OBJECTIVES

• Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
• Conduct briefings with the room attendants and ensure they execute the special requests.
• Check vacant, clean rooms on the report and report any discrepancies both to housekeeping for assignment and to the hotel duty manager for investigation.
• Conduct monthly training sessions with existing employees in order to meet the identified training needs.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• To ensure sufficient linen and guest supplies for room attendant use on his/her assigned floors.

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Minimum 2 years of relevant working experience in hospitality industry.
• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
• Able to perform shift work.

Job duties:

· Able to work on Weekend/PH.

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun.

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents.

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary.

· Manage equipment and supplies inventory and replenishment as and when necessary.

· Planning and ensuring orientation for all new staff and job sites.

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming.

· Cleaning spills, broken glass and other messes up as quickly as possible.

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners.

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level.

Job Responsibilities:

· Supervising a team of cleaning crew in carrying out day to day cleaning activities at the client's premises

· Maintain records of all equipment and inventory in the cleaning store

· Monitoring all cleaning activities

· Actively following up on the periodic schedules and requests of the clients

· Assigning of duties or any ad-hoc cleaning task to the crew

· Deployment of staff and ensuring staff clock in and out of the system

· Actively checking on company's cleaning system

· Checking on staff's grooming

Job Requirements:

· Proven experience in Cleaning Industry for at least 2 years

· Billingual in order to communicate with management

· Able to work independently and in teams

· Willing to work 6 days per week

· Willing to work during public holidays and weekends

· Working Location: Islandwide

· Great knowledge of chemicals and machinery for cleaning