Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 5 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Job Description :

1. Need to handle & Supervise all rebar works with the provided rebar workers & team leaders.

2. Able to understand Construction Rebar Drawings and need to plan & work accordingly as per the drawing & given schedule.

3. Able to take Bar Bending Schedule as per the given drawings.

4. Need to Work in flexible timings as per the site situation.

Job Requirements :

1. Singapore experience and other international work experience will be an added advantage.

2. Must have minimum 2 years of work experience preferably in Singapore.

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.

OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1. Project Planning

• Collaborate with project managers to develop project plans and timelines.
• Assist in budgeting and resource allocation.

2. Team Coordination

• Supervise construction workers and subcontractors.
• Ensure effective communication among team members.

3. Site Management

• Oversee daily operations on the construction site.
• Ensure adherence to safety regulations and protocols.
• Conduct regular site inspections to monitor progress and quality.

4. Quality Control

• Review work to ensure compliance with project specifications and standards.
• Identify and address any quality issues promptly.

5. Documentation and Reporting

• Maintain accurate records of project progress, incidents, and changes.
• Prepare reports for stakeholders on project status and challenges.

6. Problem Solving

• Address on-site issues, including delays, resource shortages, and technical challenges.
• Mediate conflicts between workers or subcontractors.

7. Compliance

• Ensure that all work complies with building codes, regulations, and environmental standards.
• Liaise with inspectors and regulatory agencies as needed.

8. Client Interaction

• Communicate with clients to update them on project progress and address concerns.
• Assist in client meetings and presentations.

9. Final Inspections and Handover

• Conduct final inspections to ensure project completion meets specifications.
• Facilitate the handover process to the client.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Supervision of staff: The Restaurant Supervisor supervises restaurant staff, including servers, hosts/hostesses, bartenders, and other support staff, and ensures that they perform their duties effectively and efficiently.

Customer service: The Restaurant Supervisor is responsible for ensuring that customers receive excellent service and that their dining experience meets or exceeds their expectations.

Sales and marketing: The Restaurant Supervisor may be involved in sales and marketing activities, including promoting the restaurant, developing marketing strategies, and developing and implementing promotional campaigns.

Ordering and inventory management: The Restaurant Supervisor may be responsible for ordering supplies, managing inventory, and ensuring that the restaurant has adequate supplies to meet demand.

Financial management: The Restaurant Supervisor may be responsible for managing the restaurant's financial operations, including cash handling, budgeting, and financial reporting.

Quality control: The Restaurant Supervisor is responsible for ensuring that the food served in the restaurant meets the highest quality standards and that all dishes are prepared according to recipes and customer preferences.

Health and safety: The Restaurant Supervisor ensures that the restaurant complies with health and safety regulations and that all staff adhere to hygiene and sanitation protocols.

Communication: The Restaurant Supervisor communicates regularly with restaurant staff, customers, and management, ensuring that everyone is on the same page and that any issues are resolved promptly.

Overall, the Restaurant Supervisor is responsible for overseeing all aspects of the restaurant's operations, ensuring that it delivers an excellent customer experience, and that it runs efficiently and profitably. The Restaurant Supervisor must have excellent leadership skills, be able to work in a fast-paced environment, and have strong communication and problem-solving abilities.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Executive / Manager and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Specification: Facility Maintenance (Cleaning)

Qualification: Minimum Diploma. Experienced candidates will be considered.

Driving License: Class 3 driving license

Work Location: Depends on projects

Job Description:

· Manage and supervise projects at various sites

· Oversee, train, motivate and manage employees at your sites

· Manage clients' expectations

· Execute policies and implement quality measures at your project sites

· Execute the operations and periodic work for projects with the support of the Float team

· Able to motivate fellow employees

· Suggest innovative ideas for performance improvement and quality services

Benefits :

· Long term career

· Performance-based increments

. Company vehicle

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week (8 hours per day)
• Duty meal allowance
• Attractive incentives and bonus
• Uniforms provided

Job Responsibilities:

• Ensure highest standard of cleanliness, order and appearance of the hotel according to the standards and procedures set by the hotel management
• Assign housekeeping and maintenance staff their roles and duties; inspect work for conformance and ensure compliance
• Monitor forecasted occupancy and ensure adequate manpower for cleaning of checkout rooms
• Maintain proper housekeeping/ maintenance records of activities/events such as Lost and Found, Inventory, Rooming Lists
• Monitor and maintain cleaning materials and ensure all inventories are adequately store, recorded and properly maintained
• Supervise and train staff to prescribed hotel standard
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum 2 years of experience in housekeeping
• Able to lead and manage a team of Room Attendants
• Independent
• Work weekends and public holidays
• Work day shifts and night shifts
• Able to understand and converse in basic English

• Possess relevant trade formwork certificate, BCSS.
• Familiar with architectural drawings and structural drawings, specification and calculate the costing.
• Ability to deal effectively with Main Con and Sub-cons, construction teams, and relevant authorities to ensure that project runs smoothly.
• Good team player and problem solver.
• To handle other ad-hoc duties as assigned.

Mon to Fri 8.30am - 6pm

Job scope

- Job delegation on day to day operations based on the attendance and volume or respective customers.

- Responsible to liaise with customer service department to arrange all inbound/outbound activities within deadline

- Conduct daily spot checks on documentation, warehouse operation process, warehouse surrounding.

- Perform operational training to team members

- Maintained records for all operational documents

- Managed team attendance records and verified vendor invoices

- Managed purchase requisition and system updates

- Overtime management for team members

Job requirements

- with 3 – 5 years’ experience as a warehouse supervisor under any global Logistic Service Provider

- Required to have forklift license and able to drive forklift and reach truck

- Able to speak, read and write English for drafting operational reports

- Basic PC skills and experience to handle warehouse management systems

- Experienced to handle staff members of 20 headcounts

- Required to work days and required to perform overtime as requested

- Prior experience in managing medical related products would be added advantage

Reporting to – Director Food & Beverage

Work experience – 3-4 years food & beverage service experience

Roles & Responsibilities

• Assist in the training of new employees as well as the continuous training of existing staff
• Oversee both front and back of house operations, including wait staff and bussing staff
• Maintain high-quality food standards
• Oversee our staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff
  • Checking stock levels and ordering supplies.
  • Training and motivating staff.
  • Ensuring that all employees adhere to the company’s uniform standards.
  • Reviews audit findings - Safety/Hygiene and takes corrective measures to ensure full compliance
  • In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job

Requirements:

• Singapore local or PR Holder.
• Degree or Diploma graduate from any hospitality course
• Food handlers certification of Singapore should be valid.
• Must be well-versed with Indian Food
• Efficiently manage operations
• Must be able to work 6 days shift work including weekends and public holiday.

Job Description & Requirements

Handle customer enquirers and requries

Provide consultation

Ensuring that workstations are kept clean and orderly

Answering phone calls/ social media/ Stock take

Lash/ Eyebrow Embroidery Artist

Perform eyelash extension service on customers

Perform various eyebrow embroidery services on customers

Provide excellent customer service

Analyze and recommend eyebrow/ lash services most suitable for the customer

Build and establish good relationship with the customer

Maintain salon hygiene and cleanliness

Able to work with long hours, weekend and public holiday

Position: Project Supervisor – Fire Alarm Projects
Location: Singapore
Company: WENG ENGINEERING PTE LTD.
Job Type: Full-time
Salary: Competitive + Benefits

About Us:
We are a provider of fire protection, fire alarm systems and safety solutions. We specialize in delivering high-quality, reliable, and compliant fire alarm systems to commercial and residential properties. As we continue to grow, we are looking to expand our team and are seeking a highly motivated and experienced Project Supervisor to manage our fire alarm projects.

Job Description:
As a Project Supervisor for Fire Alarm Projects, you will be responsible for overseeing the successful installation, maintenance, and servicing of fire alarm systems. You will manage the day-to-day operations of fire alarm projects, ensuring they are completed on time, within budget, and in compliance with safety standards and regulations.

Key Responsibilities:

• Supervise and lead a team of technicians and installers during fire alarm projects.
• Plan, coordinate, and schedule fire alarm installation and maintenance work.
• Ensure compliance with all local fire safety regulations, standards, and codes.
• Manage project budgets, timelines, and resources effectively.
• Communicate with clients to provide updates, address concerns, and ensure satisfaction.
• Conduct site inspections and monitor the quality of work to ensure the highest standards.
• Troubleshoot and resolve technical issues as they arise during the project lifecycle.
• Maintain accurate documentation of project progress, inspections, and reporting.

Qualifications:

• Proven experience in supervising fire alarm installation or related projects.
• Strong understanding of fire alarm systems, safety codes, and regulations (e.g., NFPA standards).
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple projects and teams simultaneously.
• Strong problem-solving skills and attention to detail.
• Previous experience in budgeting and resource allocation is preferred.
• Relevant certifications in fire alarm systems or safety are a plus (e.g., NICET).
• Ability to work in both office and field environments, as needed.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional development.
• A dynamic, supportive, and collaborative work environment.

1. Received adequate safety and health training (Min. with BCSS or CSCPM certificate) as to ensure that the work which the person oversees or supervises can be carried out safely.

2. Enforce on the compliance of legal requirements and the PEHSP by all sub-contractors under their control.

3. Perform daily EHS precautions checks as stipulated in the 2007 regulations.

4. Assist in investigating and reporting on accidents and dangerous occurrences and take prompt remedial action as recommended.

5. Ensure that workers who are trained for and capable of carrying out their duties correctly and safely;

6. Ensure that new or transferred worker was not deployed to undertake any tasks without undergoing safety induction training or appropriate instruction.

7. Ensure that workers are not to deploy for working at height unless they had attended the In-house Working at Height training.

8. Ensure that the necessary protective clothing and safety equipment are readily available and that contractors provide workers with the necessary personal protective equipment.

9. Attend all safety committee meetings and any other meetings required for the purpose of accident prevention; conduct daily toolbox meetings.

10. Set the example for all workers to follow at all times.

11. Serve strictly to the safety advises of the TC Safety Officers/Coordinators/Supervisors.

12. Check and ensure that all necessary machinery, tools and equipment are safe to use.

13. Ensure that all sub-contractors provide and maintain safe access in all places of work.

14. Acquaint workers on the hazards and safety requirements of the job and ensure that they observe all safety operating procedures as instructed.

15. To provide safety oversight over the subcontractors under their direct in charge.

16. To cease any unsafe act or environment and make it safe before any work activities commence again.

17. Ensure that the provisions of the Workplace Safety & Health Act and its subsidiary Legislations, LTA, SCDF and any regulations made hereunder are complied with.

18. Distinctively attire for easy identification. (white Helmet)

Requirements :

1. Degree/Diploma in Civil Engineering

2. Certificate in Pavement Construction and Maintenance (CPCM)

3. Certified Pavement Supervisor

4. Minimum 5 years work experience

Job Responsibilities:

· Supervising a team of cleaning crew in carrying out day to day cleaning activities at the client's premises

· Maintain records of all equipment and inventory in the cleaning store

· Monitoring all cleaning activities

· Actively following up on the periodic schedules and requests of the clients

· Assigning of duties or any ad-hoc cleaning task to the crew

· Deployment of staff and ensuring staff clock in and out of the system

· Actively checking on company's cleaning system

· Checking on staff's grooming

Job Requirements:

· Proven experience in Cleaning Industry for at least 2 years

· Billingual in order to communicate with management

· Able to work independently and in teams

· Willing to work 6 days per week

· Willing to work during public holidays and weekends

· Working Location: Islandwide

· Great knowledge of chemicals and machinery for cleaning

Job Description & Requirements

1. Assist the restaurant manager to oversee the operations of the restaurant and perform opening and closing duties.

2. Carrying out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3. Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4. Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5. Monitor inventory to ensure that resources are used effectively and minimizing wastage

6. Maintain a high standard of personal hygiene and appearance at all time

7. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9. Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Relevant field

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude