JOB SCOPE

Overview

To ensure specific rooms are ready and inspected for on day’s VIP and groups’ arrival by stipulated time and investigates complaints regarding housekeeping service and equipment and taking corrective action for service recovery.

Job Responsibilities

• Assign Team Members with duties and inspect work for conformance to prescribe standards of cleanliness.
• Supervise, train, support and monitor Team Members.
• Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate use and maintenance of equipment.
• Evaluate records to forecast department’s manpower requirements.
• Advise manager and front office Team Members on rooms’ status.
• Screen job applicants, hire new employees and recommend promotions, transfers, and dismissals.
• Coach and counsel Team Members on work performance.
• Ensure clear and effective communication between housekeeping and other departments.
• Report all work orders to facilities for rectifications.
• Approach all encounters with guests and Team Members in a friendly, service-oriented manner.
• Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations.

JOB REQUIREMENTS

• Minimum Diploma in education.
• Minimum 1 year experience in housekeeping.
• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements.
• Strong leadership skills to teach and manage Team Members.
• Ability to work both independently and in a Team.
• Ability to obtain and supervise the use of equipment and materials needed.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Key Responsibilities

1. Trucking and Stuffing Schedule Coordination:

• Coordinate with third-party service providers to plan and execute trucking and container stuffing schedules.

2. Daily Tanker Delivery Planning:

• Plan and arrange daily tanker deliveries efficiently. Stock Movement Management:
• Perform daily stock movement counts for Malaysia and Thailand sugar inventories.

3. Equipment Maintenance Reporting:

• Report all malfunctions and failures of forklifts, machinery, and instruments in the department to the Senior Supervisor and Engineering Department technicians promptly.

4. Goods and Material Handling:

• Oversee the receiving of finished goods and packaging materials from suppliers and ensure their issuance to production as required.

5. Records Management:

• Ensure all daily records, including receiving and issuing reports prepared by storekeepers, are accurate and up to date.

6. Warehouse Management System (WMS) Operations:

• Take overall responsibility for daily WMS operations and ensure smooth functioning.

7. Inventory Rotation Compliance:

• Ensure all goods are handled on a FIFO (First-In-First-Out) or FEFO (First-Expired-First-Out) basis.

8. Logistics KPI Monitoring:

• Monitor and assist the logistics team in achieving key performance indicators (KPIs).

9. Stakeholder Liaison:

• Liaise effectively with customers, suppliers, and transport companies as required.

10. Ad-hoc Tasks:

• Perform additional tasks as assigned by the Manager.

Requirements

1) Diploma or Degree holder with a minimum of 5 years of experience in warehouse operations or a related field. Good leadership ability

2) Demonstrates strong leadership abilities to guide and manage teams effectively. Able to analyze and resolve potential problems

3) A result-oriented individual with a proactive approach, responsibility, and initiative in handling tasks.

4) Capable of analyzing situations and resolving potential problems efficiently.

5) Must be PC literate with proficiency in relevant software and tools.

6) Extensive background and hands-on experience in Warehouse Management System (WMS) operations.

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

• Supervise and motivate a team of sales staff to achieve sales targets, provide excellent customer service and build client relationships.
• Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary.
• Monitors and assists sales staff development by providing on-the-job training, product training, etc.
• Identifies and handles client enquiries and complaints.
• Recommend creative ideas to build/develop a strong regular clientele.
• Able to manage, drive and achieve KPI(s)
• Ensures store presentation is consistent with the brand image.
• Coordinate and execute sales plans, marketing events and promotion programs with the team.
• Ensure proper security measures are enforced across processes and store.
• Prepare all required operations and inventory reports.

Requirements:

• Minimum 2 years of supervisory experience in the retail/beauty industry
• Able to work retail hours / shift work
• Possess excellent customer service skills, strong leadership, outstanding planning and coordination, interpersonal skills and ability to motivate a team of sales staff
• Strong in people management

Roles & Responsibilities

Objectives of this role

• Lead the planning and execution of an event, keeping in mind the role of a banquet manager
• Stand by the vision and ethos of the company, while planning any event
• Liaise with the banquet sales manager and director at all times
• Devise actionable plans to stay under budget
• Adhere strictly to the schedules and timelines as a banquet event manager

Responsibilities

• Plan the number of waiters, servers and other staff required as the director of banquets
• Monitor the placement of tables, décor, chairs and cutlery of an event, as per the theme and standards that are pre-defined
• Ensure that the documentation of the schedule and timelines are in place
• Collaborate with the chef and brief them on the various meal courses
• Negotiate with various vendors and train the banqueting assistants to do the same
• Adhere to local laws and regulations while executing the banquet manager's responsibilities

Required skills and qualifications

• Prior experience working as a banquet manager, assistant banquet manager, or in the hotel industry
• Certificate or diploma in catering, hospitality or a similar discipline
• In-depth understanding of the hospitality industry and its common practices
• Impeccable decision-making skills and the ability to work long hours
• Able to work on public holidays or weekend.

Preferred skills and qualifications

• Bachelor’s degree in catering or hospitality
• Knowledge of common catering management software
• Outstanding negotiation and organisational skills

Introduction: We are looking for a self-driven and multidisciplinary individual to join our expanding team.

Pixels Connect Pte Ltd is a fast-growing Singaporean Security Surveillance Systems and Service Provider. We also provide services such as electrical works and solar panel installation works.

Why join us?

• We have an open culture on expectations.

• We are open to propose ideas

• We are open to discussions to air your views.

Responsibilities/Job Description:

• Handle customers, whether walk-in, repeated customers, or through online channels such as

Whatsapp, Social Media etc.

• Handle work such as installation of security systems, solar panel related works, electrical works and other adhoc administrative

duties (Autocad drawing, sending quotations and invoices, create catalogs etc)

• Follow up with sales leads with the aim to convert.

Requirements:

• Meticulous

• Goad Driven and committed

• Conscientious

• Team player

Qualifications:

• Individuals with relevant track record will be advantageous.

Other Details:

• 5.5 days work week.

• Full time Contract position

• Project-based locations

• Shift work

Job Summary:

We are seeking an experienced Floor Supervisor to oversee daily operations and ensure exceptional customer service. The ideal candidate will lead the floor staff, manage workflow, and maintain a positive and efficient work environment.

Key Responsibilities:

· Staff Management: Supervise and coordinate floor staff to ensure smooth operations.

· Customer Service: Ensure customers receive prompt and courteous service at all times.

· Training: Train new employees and provide ongoing coaching to team members.

· Problem-Solving: Address and resolve any customer complaints or operational issues.

· Inventory Oversight: Monitor stock levels and coordinate with management for replenishment.

· Compliance: Ensure all staff adhere to company policies and safety regulations.

· Scheduling: Assist in creating staff schedules and managing shift coverage.

· Reporting: Provide regular updates to management on floor activities and staff performance.

Qualifications:

· Previous experience in a supervisory role, preferably in [industry, e.g., hospitality, retail].

· Strong leadership and communication skills.

· Ability to multitask and work under pressure.

· Excellent problem-solving abilities.

· Flexibility to work various shifts, including evenings and weekends.

· Positive attitude and team-oriented mindset.

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analysing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Record sales figures for data analysis

• Able to work on weekend and public holiday

• Attend daily toolbox/safety meetings.
• Support all daily construction working activities at the worksite.
• Able to lead and work with workers to complete all jobs assigned.
• Support all daily construction Skills: Commissioning, Construction, Construction Management, Construction Safety, Structural, safety meetings
• Developing and planning engineering strategies
• Checking on paper and site work progress
• Conducting project safety briefing
• Controlling materials order and usage
• Supervising construction team
• Increasing company's work quantity and quality
• Ensure that structure are constructed in a safety and sturdiest manner
• Reporting to director and PM
• Liaise with consultants, conractors and authorities
• Miscellaneous duties and adhoc works
• Experience: 5 to 7 Years
• Polytechnic Diploma/Bachelor's Degree or equivalent

Application Instructions:

Please email your resume, portfolio of your work and current and expected salary to [email protected] (Only those shorlisted will be notied).

Job Description

• Oversee and coordinate Catering operations (i.e. Documentation, Cabin, Production, Duty Manager etc) so as to ensure timely delivery of equipment and meals, meeting expectations of airline clients;
• Have strong working knowledge of food production, food hygiene, pre-setting, storage and catering uplift, and ensure all staff adhere to procedures;
• Be able to handle and make appropriate decisions for feedbacks and issues on ground;
• Possess good man-management, decision-making, problem solving, communication and training skills;
• Be able to assist in planning roster and deployment of staff;
• Orders creation and dissemination to kitchens and support areas (e.g. Purchasing) for follow up;
• Monitor and acknowledge flight advice or movements;
• Supervise and assist in the packing of orders to ensure that meals requested are prepared to the clients’ specification;
• Handle administrative matters for ordering and billing;
• Conduct weekly inventory management.

Job Requirement

• Proficient in MS Office (Excel, Word)
• Attention to details and problem solving skills
• Demonstrate ability to work in a multicultural, multi ethnic environment and maintain effective working relations with people of different national and cultural backgrounds
• Strong organizational and planning skills
• Ability to quickly learn new systems, processes and procedures and adapt local practices to industry standards
• Ability to work on TEAMS, work at detailed level and understand the larger picture
• Good oral and written communication skills

Job Description :

1. Need to handle & Supervise all rebar works with the provided rebar workers & team leaders.

2. Able to understand Construction Rebar Drawings and need to plan & work accordingly as per the drawing & given schedule.

3. Able to take Bar Bending Schedule as per the given drawings.

4. Need to Work in flexible timings as per the site situation.

Job Requirements :

1. Singapore experience and other international work experience will be an added advantage.

2. Must have minimum 2 years of work experience preferably in Singapore.

Job Description :

1. Need to handle & Supervise all rebar works with the provided rebar workers & team leaders.

2. Able to understand Construction Rebar Drawings and need to plan & work accordingly as per the drawing & given schedule.

3. Able to take Bar Bending Schedule as per the given drawings.

4. Need to Work in flexible timings as per the site situation.

Job Requirements :

1. Singapore experience and other international work experience will be an added advantage.

2. Must have minimum 2 years of work experience preferably in Singapore.

OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.

OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Responsibilities:

• Monitor and supervise roll-on-site works and any other construction-related activities
• Coordinate sub-contractors and resources, including workers and machinery on site
• To ensure delivered construction materials are of specified requirements
• Prepare daily site reports, take site progress pictures, check and take site measurements
• Minimise material and manpower wastage
• Handle labour and supplier disputes
• Responsible for all issues concerned on-site and ad-hoc duties are requested.

Job Requirements:

• Candidates must have a professional certificate in Civil Engineering
• Strong technical knowledge and capability to solve technical and site issues
• Check daily attendance of workers for late arrival, absence, false claim, etc
• Attend site meetings with site agent & sub-contractors
• Able to communicate with Mandarin speaking sub-contractors
• Strong communication skills
• Willing to work at dusty environment

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

Wonderbeau Pte Ltd is seeking a skilled Beautician Supervisor to lead our team of beauty professionals. This role requires a dynamic individual with strong leadership and technical expertise to ensure high-quality service and team performance.

Key Responsibilities:

• Supervise and mentor a team of beauticians, ensuring excellent customer service and compliance with safety standards.
• Manage daily salon operations, including staff scheduling and task allocation.
• Maintain high service quality by overseeing treatments, client satisfaction, and hygiene standards.
• Promote retail products and salon services to drive sales.
• Address client concerns and ensure personalized service.
• Assist with inventory management and administrative tasks.

Qualifications:

• Proven experience as a Beautician and in a supervisory role.
• Strong knowledge of beauty treatments and salon operations.
• Excellent communication, leadership, and customer service skills.
• Certification in beauty therapy or cosmetology required.

Benefits:

• Competitive salary and commission on sales.
• Staff discounts and training opportunities.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).