• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Responsibilities

• Production and warehouse operations planning and coordination, transportation, storage, and delivery of goods
• Responsible for ensuring that material allocations for the daily production schedule are completed daily
• Oversee aspects of raw material processing and manufacturing, product storage, movement of products among outlets and retail partners, and maintenances
• Each of these steps requires ensuring that costs are minimized while maintaining high quality in the finished product
• Process orders and oversees cycle of order fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely
• Responsible for maintaining proper equipment listing, inspections of outlet equipment and reporting on maintenance issues
• Carry out preventive and corrective maintenance work and supervision of contractors and inspecting completed works
• Picking, packing and labelling of outgoing stock based on delivery order and ensure they are accurate before being delivered
• Place and stack stock in proper manner at assigned locations
• Receive and inspect all incoming stock
• Oversee the work area's cleanliness, safety, and overall compliance with regulations and tariffs
• Complete paperwork including work orders (weekly production requirements), Return shipping orders (sales return orders), assembly orders; transfer orders and marketing promotion products inventory.
• Supervise loading, unloading and distribution of packages, including worker schedules.
• Oversees inventory of goods and doing monthly; quarterly and yearly cycle counts
• Managing the Maintenance of Equipment and Machines
• Monitoring 3PL shipping performances (ninja van; simply post)
• Managing 3P warehousing and store
• Undertake any other ad hoc projects

Requirements

• A Certificate / Diploma in Logistics or Warehouse Management
• Minimum 2 years’ experience from Retail (or FMCG) warehouse management, preferably with documented experience in retail operations
• Physically fit to load/unload goods
• Attention to detail
• Must be competent in using computers and software to track various aspects of the supply chain
• Must have a high capacity and ability for planning and organization
• Procedural mindset - ability to analyse data and understand connections
• Organizational skills - organized and have good multi-tasking and time management skills
• Ability to work effectively in a team environment with limited guidance from Management
• Problem-solving skills - ability to resolve problem locally and remotely and to escalate when necessary

Job Description

To follow and understand works as per approved procedures, project specification and drawings for structural components for shop fabrication as per construction sequence and schedule.

To ensure compliance to HSE regulations and requirement.

To supervise the relevant sub-contractors to ensure the major output within the stipulated schedule without scarifying the HSE & Quality requirements.

• To prepare constructability slide and co-ordinate with other discipline about construction sequence•
• To conduct the daily tool box briefing with subcontractors to comply the project requirements.
• To coordinate the subcontractor's supervisor regarding daily man power allocation and schedule the activities
• To ensure all the workers follow our HSE policies and requirement.
• To attend the PSCC meeting and coordinate incompatible activities without any HSE issues and apply necessary Permits (PTW) and ensure the PTW is approved before commencement of works.
• To check all the activities to be done with proper Risk assessment and method statement and briefed all the workers involved in the job.
• To raise the NSI request forms for Project and temporary materials whichever not captured by EDD.
• To raise the E12 to EDD if required for any technical issues at site activities.
• To co-ordinate with EDD engineers / Clients for the shop /site related construction activities.
• To participate weekly PMT Meeting & sub-contractor meeting to meet the weekly and monthly progress as per planned schedule.
• To monitor the sub-contractor QC's checks and NDT checks shall happen as per project specification.
• To conduct internal audit and ensure the subcontractor's documents are latest.
• To send the progress status to Project engineer weekly or send to planning department for the Progress.
• To ensure all shop fabricated items shall be followed by release note system.
• To ensure the display board with relevant & latest WPS at all time in the Shop or Erection sites.
• To Ensure electrode store equipment's that all are calibrated/ monitor and supervise of the electrode store man / monitor and keep a record of daily consumables of electrodes / FCAW wires / SAW wires / Gouging carbons & sufficient available stock.
• To monitor gas consumption and notify to stores department to raise NsI as and when required.
• To attend Toolbox meeting in time particularly in the weekend and nightshift and hand over the activities with return forms.
• To Monitor the day shift and night shift Progress and allocate the jobs under his subordinates.

Job Requirements

• 5 -7 years of experience
• Good computer knowledge
• Day & Night shift with extendable working hours
• Good experience in EPC Projects for Oil & Gas, offshore Renewables & System

- Prefer have painting work experience ( one to two years)

- Have good time management and flexible

- Able to understand and speak moderate english

- Able to work various places

- Able to work independently

- Able to work under pressure

- To carry out any other duties when directed by the Superior.

Night shifts

At least 8 years experience in the management of a restaurant or F&B service operation

Friendly and outgoing personality

Team player

• Min of 5 years in restaurant in restaurant management.

• Manage reservations, seating arrangements, and guest relations to ensure smooth dining experiences.

Provide strong leadership to the restaurant team, ensuring a positive work environment and promoting teamwork.

Responsible for the smooth running (opening shift & closing shift) of the restaurant.

Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.

Provide coaching and feedback to staffs.

Monitor and maintain the operating systems of the outlet.

Ensure food quality and hygiene standard is maintained.

Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.

Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.

Ensure guests’ requests are not delayed.

Record and report all food-related complaints to the Chef immediately.

Ensure team briefings are carried out before each service period.

Monitor and maintain the operating systems of the outlet.

Ensure that no standing bills stays on the system, and account for all voided.

Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

Handle emergency and difficult situations.

Adjust any modifications to checks or bills.

Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.

Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Develop and implement service-related training programs.

Perform miscellaneous job-related duties as assigned.

Ability to work flexible hours, including weekends, and Public holidays

Ensure compliance with health and safety regulations, food handling guidelines and sanitation standards.

Job Duties

Able to work in a team environment

Highly Responsible and reliable

Able to work well under pressure in a fast-paced environment

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

• Hires, coaches, reviews, supervises, and terminates assigned employees, or makes effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees.
• Schedules, assigns, and plans the work of carpentry shop personnel performing a variety of carpentry projects.
• Plans and develops work schedules, equipment usage schedules, priority of carpentry expenditures, and procedures for equipment maintenance.
• Estimates material and labor.
• Monitors the acquisition and use of materials.
• Maintains time, payroll, and material records, and submits reports.
• Trains or informs employees of new work methods or procedures, changes in safety regulations, work policies, construction codes, and the like.
• Ensures budgeting guidelines are met; prioritizes shop expenditures and assists in preparation of capital and operations budgets.
• Interprets University and department policies to assigned personnel and enforces safety regulations and adherence to proper codes and standards.
• Reviews plans and specifications for future buildings, and inspects new buildings to ensure quality work and code and specifications compliance.

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

· Assisting in hiring and training beauticians as required.

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering beauty products as and when required.

· Tracking the payments received from clients.

· Offering discount bundles and running online competitions to attract new clients.

· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

· 3 yrs working experience in similar role.

· Proficient with all skin and hair treatments.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

Responsibilities:

• Oversee day to day operations of the facility.
• Schedule preparation, pre-planning and resource forecasting to all activities.
• Monitor and control food management on site as to ensure proper storage and unnecessary wastage.
• Foster positive communications and relationships with team members, management, vendors and clients.
• Provide for site safety and security, devise and implement site policies and standard operating procedures.
• Handle emergencies appropriately according to established procedures, prepare and file accident reports.
• Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate.
• Interview candidates; onboard and help in training new hires.
• Set goals and oversee work to completion, schedule and track assignments.
• Communicate with customers regarding products and services.
• Liase and work closely with customers.
• Any other ad-hoc duties as assigned from time to time.

Requirements:

• A minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent.
• At least a Certificate in Food & Beverage service.
• Great communication skills.
• Able to commit shift work, weekends and public holidays.

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Somma is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

1. Supervise multiple teams of cleaners in multiple cleaning projects while ensuring service quality delivery and safety.

2. Assist in the planning of cleaning service operations work plans, incident management, and managing inventory of the cleaning equipment and materials used in multiple project sites.

3. Provide guidance to the cleaners.

4. Communicate with stakeholders.

5. Able to multi-task.

6. Monitor and manage cleaning services and teams

7. Ensure adherence to safety measures during cleaning operations.

8. Submit cleaning reports to management.

9. Manage inventory, equipment, and maintenance schedule

Manage cleaning related incidents

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.