As a Project Engineer, his/her duty is to manage any project that is building based. He/she has the duty of facilitating the construction drawing to ensure that these designs are implemented in accordance to our code of practices.

Responsibilites:

- Assist Project Manager in design and planning.

- Assist in project coordination and supervision.

- Coordination and checking of engineering deliverables.

- Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers and local authorities.

Requirements:

- Degree/Diploma in Electrical/Mechanical Engineering.

- Preferably 1-2 years of working experience in building industry.

- Working experience in Additions & Alterations (A&A) works in commercial building project.

- Ability to write /understand engineering reports.

- Knowledge in using AutoCad.

- Have excellent problem solving skills.

- Fluent in English and Mandarin.

- Able to work in independently with minimum supervision and under pressure.

- Knowledge in Microsoft Excel & Words.

- Driving Licence (Class 3)

Others:

- 6 days per week

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

• Experienced in the design of water treatment plants (desalination, potable water, recycle water), wastewater treatment plants (municipal and industrial) and membranes systems (MBR, MF/UF, Reverse Osmosis, Nano-Filtration, etc.)

• Review Client’s Requirement, Technical Specifications & Tender Specifications to generate engineering deliverables (General Specification & Particular Specifications, Datasheets, Major Equipment List, Pipe List, Mass Balance, Hydraulic Profiles, Process Flow Diagram, Process & Instrumentation Diagram, etc.)

• Assist the Engineering Manager on engagement with Clients, Consultants, Sub-Contractors, Vendors, and others for the development of design, procurement, fabrication, construction, erection and commissioning works.

• Coordinate with inter-disciplines engineering team (Process, Mechanical, Electrical, Instrumentation & Control Automation, C&S, Piping & Systems/Skids Engineering and Drafting) on development of engineering deliverable on a timely basis.

• Reviewing and providing input to project schedule and ensure all planned dates and progress are realistic. Provide updates on engineering deliverables per schedules and implement catch-up actions where applicable.

• Procurement Services Support: Develop the applicable Equipment List/Package, Technical Specifications and Bill of Materials to support Procurement Department to issue Request for Quotation (RFQ). Assist to review the RFQ, prepare applicable technical & commercial clarifications with selected Sub-Contractors or Suppliers. Provide justification on the shortlisted Sub-Contractors or Suppliers for onward negotiations.

• Assist the Engineering Manager on the development of FAT, SAT, Pre-Commissioning, Start-up, Commissioning protocol and support the implementation.

• Development of Operational & Maintenance Manual.

• Assist the Engineering Manager to support project management team in project implementation related engineering, troubleshooting and maintenance requirement.

The Process Engineer will be based in Changi South reporting to Engineering section Lead.

In charge of process-engineering capabilities focused on cost, quality, and delivery improvements to hold up a manufacturing organization to build state of the art semiconductor equipment's.

Job Responsibilities

• Recognize the manufacturing process, technologies, techniques, and the product.
• Define, implement, and evaluate proposed designs and processes for manufacturability.
• Have the capability to singly or with other engineering stakeholders identify root causes of failures in the manufacturing process.
• High level participation in daily production activities and effective problem solving on daily issues.
• Prepare justification, purchase and implement capital equipment for production.
• Hold up and oversee new process equipment production.
• Hold up the raising and introduction of engineering change orders (ECOs).
• Establish robust, repeatable, and reproducible process parameters.
• Develop, implement, and take ownership of process control methodologies.
• Trouble shoot process related issues.
• Participate in activities pertaining to cycle time and process improvements.
• Evaluate and select various engineered materials.
• Implement statistical process research on new and existing products.
• Implement safety, productivity and give in improvements.
• Improve manufacturing techniques and throughput.
• Provide continuous development of manufacturing techniques that will improve in-house capabilities and gives in.
• Develop and maintain process documentation.
• Review processing methods.
• Interface with production of all activities associated with new process implementation and transfer.
• Assist in the development of training and provide training to production personnel during innovative technology transfer.
• Provide equipment maintenance and repair hold up as required.
• Guide to cost improvement/reduction programs.

Job Requirements

• Typically requires a bachelor's degree in mechanical engineering or manufacturing engineering or relevant field with equivalent experience and training.
• Typically requires 2-3 years of relevant experience.
• Use of the following tools may be required: Electronic Assembly: color code, component, and schematics.
• May require various PCB operations. Testing: oscilloscope, cable and harness testing, trouble shooting, component testing, logic analyzer. Inspection: bare board, systems, components, cable and harness, microscope, measuring tools. Mechanical & Electrical Tools: taps and dies, alignment tools, measuring tools.
• Those will Electrical & Electronics degree with process / manufacturing experience are welcome to apply.

Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Network Engineer. This is an exciting opportunity to expand your skill set and achieve job satisfaction and work-life balance. I've included more details below.

Key Responsibilities & Key Result Areas

1. Operate, maintain, and manage the Cloud infrastructure
2. Support the management of Event, Incident, Problem, Change, Configuration, and other ITSM activities
3. Troubleshoot and resolve incident escalated by internal team of Technical support engineers fronting the customers
4. Escalate incident to external parties, work with external parties, and track status till resolved
5. Perform root cause analysis and implementation of corrective actions to resolve problems
6. Implement Change requests and ensure CMDB is updated
7. Review, evaluate software patches, bug-fix updates and security patches
8. Support Quality Assurance Testing
9. Support Business Continuity Plan
10. Create, update and maintain scripts needed to support the management of Infrastructure
11. Develop, review and update (at least half-yearly) the SOPs to operate and maintain the infrastructure
12. Maintain up-to-date documentation, configuration information and status of all the infrastructure

The ideal candidate should be / possess:

• Diploma/Bachelor’s degree in computer science related field.
• Minimum 3-5 years of relevant experiences in managing and operating cloud infrastructure
• Certified in Cisco Certified Network Associate (CCNA)
• Possess good communications skills to service and resolve customer incidents and issues.
• Good critical thinking and problem-solving abilities
• Proven track records in work performance.
• Sound knowledge in practising ITIL methodologies.
• Sound product knowledge and troubleshooting skills in 2 or 3 cores skills below will be an added advantage
• CISCO Router/Switches
• F5 load balancer
• CheckPoint
• VMware NSX
• TippingPoint or IPS
• Forward Proxy
• Allot Packet Shaper
• Ability to be flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to infrastructure releases.
• Need to be on 24 x 7 on phone call standby.
• Possesses excellent communication skills and demonstrates ability to communicate effectively with both technical and non-technical individuals.
• Good Team Player, quick learner and self-starter who requires minimal supervision
• Managing Government agency customers which have very high expectation on the service availability and response time.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

Develop and maintain software applications using C, C++, and Unix/Linux-based environments.

Write efficient, scalable, and well-documented code to optimize system performance.

Troubleshoot, debug, and resolve complex system and application issues.

Collaborate with cross-functional teams to design and implement new features.

Utilize shell scripting and other Unix utilities for automation and system management.

Responsibilities:

• Be a technical specialist in developing EMS manufacturing solution of Box Build and System Level Assembly capability and capacity to meet customer deliverables.
• Participate in RFQ phase to provide manufacturing quote, to meet customer product specifications and cost expectation.
• Understand customer requirement and develop manufacturing plan of NPI project to meet customer deliverables.
• Execute NPI activities includes project plan (Gantt Chart), process setup, layout & validation and develop the documentation (Process Flow, PFMEA, Control Plan, WI).
• Coordinate and work with Manufacturing Technical Staffs for the First Article run & qualification.

Requirement:

• Diploma/Degree in Mechatronics / Electronic / Mechanical Engineering or equivalent.
  Preferably 3-5 years in Cable Hardness & System Level Assembly and Testing EMS working experience
• Proficient in Microsoft Office (Excel, Power Point)
• Proficient in BOM, 3D CAD and Schematic diagram.
• Experience in FMEA, SPC, DOE and 8D reports.
• Good analytical skill and effective communication with customers and internal stakeholders
• Able to travel occasionally for site support

A REWARDING PLACE

You have the opportunity to work with a creative and collaborative team at the forefront of technology, trends and practices. We are huge advocates for career development and our global operations provide opportunity for professional mobility. Be inspired to grow your abilities, learn from experiences and build the skills you need to forge ahead.

EQUAL OPPORTUNITY EMPLOYER

AEM is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive environment where differences are valued and encouraged. We employ individuals who align with our values and meet the requirements of the role. All qualified applicants will receive consideration for employment.

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

Job Description & Requirements

The position will be responsible for the deployment and support of the enterprise-wide network system infrastructure and interconnected technologies that require day-to-day support and administration in order to obtain maximum availability of systems and optimal network performance.

Responsibilities :

• Administer, monitor, maintain and optimize WAN, LAN and Wi-Fi networks for optimal performance and maximum availability.
• Ensure all the Network devices (Routers, Switches, Load Balancers, Wireless LAN Controllers) & Firewalls remains in good working condition.
• Configure, troubleshoot, and resolve any issues within Network and Security areas, including performance and capacity issues.
• Respond to production issues speedily, including bringing up the defective hardware during and after office hours.
• Taking the lead in updating & documenting all Network configuration, Firmware, Network diagrams and all the cabling for all the End-Devices.
• Provide technical support and consultation, conduct procurement, and perform project management activities for enhancement and the change in Network and Security configuration.
• Define processes to manage the Network infrastructure; identify and drive service improvement initiatives to improve overall network operation quality and productivity.
• Work with vendor to manage and coordinate the infrastructure security reviews, assessments and penetration tests.
• Work with the cyber security team in the remediation of network related vulnerabilities.
• Manage network related projects as and when required.
• Any other related duties/tasks as assigned by immediate supervisor or Director, Information Technology.

Requirements :

• Diploma / Bachelor’s degree (or higher) in Electrical Engineering or Computer Science / Information Technology or relevant discipline.
• At least 5 years of relevant working experience in network administration.
• Preferably Cisco Certified Network Associate (CCNA) certified.
• Having any Security certification is advantageous.
• Familiar with the following Network configuration & setup: BGP, OSPF, MPLS, VPN Tunnel (GRE & IPSec), VRF, HSRP / VRRP, QoS, IP Flow Top Talkers, IP Accounting, ARP, NAT, PAT, Port Channel, VXLAN, Policy Routing.
• Familiar with Security Appliances such as Cisco FirePower, Fortinet Firewall and/or Palo Alto.
• Familiar with NMS setup and configuration such as NetFlow, MRTG / PRTG and SolarWinds.
• Familiar with F5 Networks / A10 Load Balancers devices.
• Have experience with Security Remediation Audit and RFP / RFQ Tender requirements.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.
• Good interpersonal, communication and analytical skills.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Job Summary

We are seeking a highly skilled Devops Engineer (GCP) to join our team for scalability while ensuring the seamless functioning of our production environments. This is an opportunity to work in a fast-paced, dynamic environment and make a significant impact.

Mandatory Skill-set

• Has 2+ years of experience in cloud computing, specifically with GCP;
• Proven experience in cloud infrastructure design, cloud migStrong understanding of GCP services like Compute Engine, App Engine, Kubernetes Engine, Cloud Functions, Cloud Storage, BigQuery, etc;
• Proficiency in programming languages such as Java, Python, or C++ for application development and scripting;
• Familiarity with DevOps tools and practices, including CI/CD pipelines and container orchestration tools (e.g., Kubernetes).ration, and application development on Google Cloud PlatfStrong analytical and problem-solving skills with the ability to identify issues and provide effective solutions;
• Ability to troubleshoot and resolve cloud infrastructure and application performance issues;
• Experience working within Agile development teams and using version control systems like Git for collaboration;
• Knowledge of Agile methodologies such as Scrum or Kanban;
• Strong communication and interpersonal skills to work effectively with both technical and non-technical teams;
• Ability to explain complex technical concepts to non-technical stakeholders;
• Detail-oriented, with excellent time management and organizational skills.

Desired Skill-set

• Google Cloud Certified – Professional Cloud Developer or Cloud Architect;
• Experience working with containerized applications and Kubernetes;
• Knowledge of cloud security best practices and implementation, including IAM, encryption, and networking security;
• Understanding of compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS) and the ability to implement these within the cloud environment.

Responsibilities

• Design and implement scalable, secure, and efficient cloud systems on Google Cloud Platform (GCP);
• Manage and optimize cloud infrastructure to meet the needs of the business while ensuring high performance, reliability, and availability;
• Develop and deploy cloud-native applications using GCP services such as Compute Engine, App Engine, Kubernetes Engine, Cloud Functions, and Cloud Storage;
• that applications are designed with scalability, resilience, and cost-effectiveness in mind;
• Plan and execute the migration of on-premises systems to GCP, ensuring minimal downtime and a seamless transition;
• Optimize resources during the migration process to achieve efficiency and cost savings;
• Implement security measures, including Identity and Access Management (IAM), firewalls, and encryption protocols to ensure data protection;
• Ensure that GCP deployments comply with internal policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA);
• Work closely with product teams, business units, and other stakeholders to gather requirements and provide cloud-based technical solutions;
• Collaborate on the design and development of new cloud-based applications or services to meet business objectives;
• Continuously monitor cloud infrastructure and applications using tools like GCP Cloud Monitoring, Stackdriver, and Cloud Logging to ensure optimal performance;
• Identify areas for improvement in terms of resource utilization, cost management, and system reliability;
• Stay up-to-date with the latest developments in GCP services, tools, and best practices;
• Drive continuous improvement in cloud architectures, application performance, and cloud deployment methodologies.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Roles and Responsibilities :

• Daily operation supports of Firewall/Proxy including configuring, upgrade, rule creation and modification.
• Monitors system resource allocation and utilization.
• Setup and manage Site-to-site VPN connections
• Perform tuning and optimization of firewalls and firewall policy.
• Perform tuning and optimization of proxy and proxy policy.
• Troubleshooting firewall/Proxy issues and Perform root cause analysis utilizing logs, and analytical tools.
• Support technology refresh.
• Support develop and maintain firewall/proxy related documentation.
• Follow change process to prepare and review Firewall/Proxy changes.
• Able to work independently and self-sufficient in investigating and finding details from the internet.
• A very self initiative and proactive individual who has keen interest in Cybersecurity strongly encouraged to apply.
• Work with application teams and users to troubleshoot application/user access issues.
• Versed with Fortinet Security Fabric Product Suites

Requirements :

• Minimum of 5 years of Firewall administration experience.
• Good knowledge in Fortinet Firewall and Security Suite of products.
• Good knowledge in Proxy Appliances.
• Familiar with network devices like Cisco Router/Switch/ASA/Juniper
• Able to support Firewall operation/change after office hours or on rare occasion Call-on-demand.
• Certification such as NSE5,6,7, CCNA/CCNP/CCSA and CCSE for R80 would be advantageous.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

The Automation Team Engineer plays a crucial role in automating and orchestrating security processes to enhance the efficiency and effectiveness of our Security Operations Center (SOC) in a multi-client Managed Security Services Provider (MSSP) environment.

This role involves managing and optimizing SOAR and ticketing platforms, integrating diverse tools and technologies across on-premises and cloud environments, and ensuring seamless functionality of automated workflows.

As the Subject Matter Expert (SME) in automation, you will lead the design, development, and refinement of playbooks, align automation solutions with customer-specific requirements, and support SOC operations by identifying and implementing process improvements.
The position also requires advanced scripting capabilities and the ability to troubleshoot and resolve automation-related issues proactively.

This role demands a collaborative mindset, strong problem-solving skills, and a passion for continuous improvement in a fast-paced and dynamic environment. The ideal candidate thrives on reducing manual tasks through automation and is committed to delivering high-quality security services.

Key Responsibilities

Automation and Orchestration:

• Proactively design and implement automated workflows using SOAR and Ticketing platform to optimize security operations and reduce manual processes.
• Integrate various security tools and systems (e.g., SIEM, EDR, firewalls) into the SOAR platform to enable seamless interoperability.
• Act as the SME for automation-related issues, troubleshooting and resolving escalated problems promptly.

Playbook Development and Maintenance:

• Develop, update, and refine playbooks to meet client-specific requirements and operational goals.
• Ensure all playbook creations, updates, and changes are meticulously documented.
• Collaborate closely with the operations team, customer success managers, and threat detection teams to align input and output with requirements.

Scripting and Customization:

• Develop custom scripts, primarily in Python, to create unique integrations or enhance existing workflows.
• Identify and execute opportunities for automation across SOC processes, leveraging creative and innovative solutions.

Collaboration and Knowledge Sharing:

• Work closely with internal and customer teams to understand operational challenges and provide effective automation solutions.
• Deliver mentoring and training sessions to enhance team capabilities in leveraging automation tools.

Process Improvement:

• Continuously evaluate SOC workflows to identify areas for improvement and automation opportunities.
• Contribute to the standardization of processes to ensure the highest level of quality and efficiency.

Ad-Hoc and After-Hours Support:

• Provide support after office hours for critical SOAR-related issues and activations.
• Assist in any ad-hoc tasks as necessary to ensure smooth SOC operations.

Key Requirements

Technical Expertise:

• Hands-on experience with SOAR platforms, preferably Palo Alto XSOAR, Servicenow, and SIEM tools like QRadar, Splunk, or Azure Sentinel.
• Strong knowledge of scripting languages, particularly Python, with 2-5 years of practical experience.
• Familiarity with ITSM platforms like ServiceNow, including the SecOps module, is an advantage.

Cybersecurity Knowledge:

• Solid understanding of cyber-attack vectors, security threats, and mitigation techniques.
• Experience in SOC environments (1-3 years preferred) with exposure to incident response processes and tools.
• Knowledge of reverse engineering of software is a plus.

Problem-Solving and Analytical Skills:

• Proven ability to analyze issues, identify root causes, and implement effective solutions.
• A mindset geared toward continuous improvement and process automation.

Soft Skills:

• Excellent communication and collaboration skills, with the ability to work effectively in diverse, fast-moving environments.
• Strong attention to detail and a proactive approach to problem-solving.
• A team player with a preference for automated workflows over manual processes.

Certifications (Preferred):

• Palo Alto Cortex XSOAR certification.
• Industry certifications such as CISSP, CEH, or GCIH.

Work Environment:

• Willingness to work in a fast-paced environment with short turnaround times.
• Availability for after-hours support when needed to resolve SOAR-related issues.

Work location: Ang Mo Kio

1. Working experiences in HDB BTO projects.

2. Coordinate and review shop drawing.

3. Well versed in precast installations and joint details.

4. Able to resolve all technical issues.

5. Must be able to liaise with Authorities , Developers, Consultants , Sub Contractor and Suppliers.

6. Ensure site operations , comply to all authorities requirements and ensure standards and specification for project are properly implemented.

7. Require skill CAD, Drafting, Microsoft Project

Job Responsibilities:

• Develop new application software.
• Implement fixes and enhancements for existing applications.
• Manage and resolve application issues, provide updates, and conduct root cause analysis.
• Monitor and respond to alerts related to application and system services.
• Provide 2nd/3rd level technical support to the Helpdesk for CCN products.
• Participate in after-hours support on a rotational basis for software issues and alerts.

Technical Requirements:

• Bachelor's degree and at least 3 years of relevant experience.
• Proficiency in the following areas: C#.NET
  WCF / Web API
  React JS & Angular
  JavaScript / TypeScript
  JSON & XML technologies
  MS SQL Server 2016 or higher
  Object-oriented design principles
  

Additional Preferred Skills:

• Experience with Agile Scrum Development Methodology
• Knowledge of container development
• Familiarity with DevOps practices
• Understanding of cybersecurity fundamentals

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
24x7 Operations Support
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Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup 3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.

Key Responsibilities:

Customer Support & Troubleshooting:

• Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems.
• Assist with the installation, configuration, and setup of products at customer sites or remotely.
• Offer both onsite and remote support to troubleshoot issues, ensuring that systems are running smoothly for clients.
• System Customization & Implementation:
• Assist with the customization and configuration of system solutions to meet the unique needs of the customer.
• Coordinate with project teams to implement solutions on customer sites, ensuring that deployments are completed smoothly and within the given timeframe.
• Help manage upgrades, ensuring minimal downtime and a seamless transition for clients.

Project Coordination:

• Work closely with project managers to plan and schedule installations, updates, and rollouts.
• Ensure that project timelines and technical requirements are met and provide regular updates to stakeholders.
• Oversee the execution of system-related tasks on client projects, from setup to delivery.

Training & Documentation:

• Provide training to clients on the use of the system, ensuring that customers can effectively utilize the product post-deployment.
• Create and maintain documentation, including troubleshooting guides, FAQs, and best practices, to assist customers and internal teams.

Customer Feedback & Product Improvement:

• Collect feedback from customers on system performance and any challenges they face.
• Report issues and suggest improvements to the development team based on customer insights and recurring problems.

Qualifications:

• Bachelor’s Degree in Business, Management, Information Technology, or related field
• Proven Experience in a service delivery management or related role
• Strong verbal and written communication skills
• Expertise in managing multiple projects, with strong organizational skills to meet deadlines and ensure smooth service delivery

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

• Good degree in Civil / Structural Engineering from a recognized University
• Minimum 5 years working experience in Civil & Structural Consultancy Firm
• Experience in LTA – Road work would be advantages
• Ability to work independently
• Candidates without the relevant working experience but with good academic results may be considered

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

Job Description:

• Conduct manufacturability evaluations for new projects, including organizing RFQ BOMs, assessing labor hours, equipment/tooling, and packaging.
• Lead and drive the introduction of new projects (NPI) and take the lead in resolving issues during the process.
• Review customer documentation before sample production, establish system part numbers & BOMs, and initiate procurement for new equipment/tooling.
• Prepare production process instructions, release raw material drawings, define testing parameters, and create initial engineering documents such as PFMEA and other related files.
• Initiate kick-off meetings for sample production, resolve and document technical/exception issues, monitor the sample production process, ensure compliance of samples and processes, optimize labor hours, and complete sample technical reports.
• Handle engineering changes and provide technical support to production, quality, sales, and other departments.
• Complete other tasks assigned by the leadership.

Job Requirements:

• Diploma or higher in Electronics, Automation, or Mechatronics.
• At least 3 years of experience as a wiring harness engineer.
• Prior experience leading the entire process of new product development is preferred; IPC620 training experience is a plus.
• Proficiency in office software, including Office, AutoCAD, or 3D software.
• Strong team spirit with a proactive and positive work attitude.