Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24104

We aims to spearhead the digital transformation of government. We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

We are seeking highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.

As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely highlevels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations.

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• At least three years of professional experience in a DevOps engineer or equivalent position.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience -AWS
• Understand/practice Agile projects
• Strong understanding of networking

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24013

What will you do?

• We develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies.
• Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
• Our objective is to catapult our government infrastructure into the new digital era with faster time to market, operational agility, automated deployment and scalability.
• We are an agile development and operations house that is bold, agile and collaborative.
• The team is responsible for designing, prototyping, building and operating different products and services.
• As a Software Engineer (frontend), you will help to level up the team's competency with your valuable past experiences.
• Experiences of failure are just as important as those of success.
• You will drive, implement, deploy, maintain and operate products or key components of your products. You will work closely with different teams to deliver the best possible and impactful solutions.
• If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join our team. Make a difference by taking up the key role and be part of the passionate and inspirational team.
• Ownership over feature design and implementation, with a focus on sound technical choices and maintainability. At times, this would be in collaboration with other software engineers.

What are we looking for?

• From 3 - 5 years of relevant experience
• Proficient in JavaScript, TypeScript
• Experience in frontend technologies (HTML & CSS etc) as well as any web framework (React Preferred), understand their design principles and application scenarios; and have good practise and understanding of common web compilation and bundling frameworks, including Webpack/Rollup/Babel/AST.
• Familiar with various front-end related debugging and testing tools, and have independent problem-solving skills
• Contribute in technical discussions and solutioning sessions.
• Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects
• Autonomy to drive the direction of the product
• Chance to work on creating developer tooling systems from the ground up, from research all the way to implementation.
• Chance to work with different development teams while enabling them to be more productive at the same time
• Excellent teamwork and communication skills; communicating technically complex ideas to non-technical people effectively is a plus
• Having a growth mindset and willing to share knowledge to grow together with the team
• Enjoy making data driven decisions
• Understand that problems can be solved in different ways, sometimes not with engineering; understand how these solutions can and should be evaluated.
• Willing to learn and own fullstack

If would be a plus if you have:

• Experience in fullstack or backend JavaScript (Node.js)/TypeScript or other backend frameworks
• Experience with automated testing
• Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

As an After-sales Technical Engineer, you will play a crucial role in ensuring customer satisfaction by managing all aspects of after-sales services. This includes coordinating with service engineers, preparing quotes for fault calls and repairs, and overseeing perventive maintenance contracts. You will assist with site surveys for minor projects, gather necessary information to aid the sales team in quoting, suggest site requirements for installations, power, and access, and manage distributors for projects won. Additionally, you will assist in preparing safety-related documents for preventive maintenance contracts (PMC) or minor projects. Your role is essential in maintaining strong relationship with end users and ensuring smooth operations for after-sales services.

Key Responsibilities

1. Manage Service Engineers' Whereabouts.

2. Quote for Fault calls & After Sales Repairs.

3. Prepare preventive Maintenance Contracts.

4. Assist with Site Surveys.

5. Promote Maintenance Contracts.

6. Assist in Quoting for Small Projects.

7. Manage Distributors for Project Wins.

8. Prepare Safety-Related Documents.

Requirements

1. Knowledge of Automatic Door Operator : A Solid understandign of automatic door operatos, their functionality, and maintenance requirements.

2. Possession of a Class Driving License

3. Knowledge of Ironmongery and Door Closers : Familiarity with various ironmongery products, including door closers, and their installation and maintenance.

4. Familiarity with Singapore Building Environment Regulations : A good understanding of the building and safety regulations in Singapore related to doors, door operators and associated hardware.

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

Roles & Responsibilities

• Responsible for all on-site technical and engineering matters.
• Ensure works carried out meet company’s quality standards & contractual requirements.
• Involved in project planning, monitoring project progress and schedule.
• Including prepare work plan, schedule, preparation all the related work procedure/method statement, job safety analysis, technical clarification.
• To co-ordinate with the client, consultant, sub-contractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• Include attending all progress meeting.
• Assisting Project Manager in monthly progress claims and monthly progress reports.
• Ensuring supervisors, foremen, workers and sub-con meets client & regulatory work requirements.
• Other ad-hoc duties assigned from time to time
• Ensuring Environmental, Safety and Health practices are carried out at all times.

WE ARE ON THE HUNT TO HIRE THE BEST CUSTOMER SERVICE & OPERATIONS EXECUTIVE TO JOIN OUR CUSTOMER RELATION TEAM!

Job Highlights

• No Sundays, Centre holidays
• Yearly salary increment, Work-life balance, Medical/dental
• Your contribution matters! Plenty promotion opportunities

An enrichment centre established since 2009.
The Writer’s Place is The School of Writing in Singapore for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Job Description:

• Provide administrative, customer and management support
• Be the forefront in handling customers’ enquiries
• Recruitment and enrolment of students,
• Any other tasks as required by management from time to time

Job Requirements:

• STRICTLY ONLY SINGAPOREAN MAY APPLY (DUE TO NO QUOTA)
• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturdays
• Required to speak English and Mandarin (to liaise with Mandarin-speaking clients)
• Warm personality, self-driven, organized, confident
• Required to multi-task and work independently
• 5 working days : Tues- Fri (12.00pm-8.45pm) & Sat (8.30am – 5.15pm)
• Centre is closed on Mon, Sun & PH

Centre Location:

• Woodlands Galaxy Community Club (5 min walk from Admiralty MRT)
• Junction 10 mall (Bukit Pajang Mrt)

Job Details & Benefits for the best:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good Medical and Dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation period of 2 months.

Excellent Career Progression:

• Company is seeking to groom capable individuals into Centre Managers
• Others position available: Centre Managers, English & Writing Teacher Specialist (Full-time/part-time)

Join us if you can be a driver of success!

Interested candidates, please send in your resume along with Expected Salary.

We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg

WE ARE ON THE HUNT TO HIRE THE BEST CUSTOMER SERVICE & OPERATIONS EXECUTIVE TO JOIN OUR CUSTOMER RELATION TEAM!

Job Highlights

• No Sundays, Centre holidays
• Yearly salary increment, Work-life balance, Medical/dental
• Your contribution matters! Plenty promotion opportunities

An enrichment centre established since 2009.
The Writer’s Place is The School of Writing in Singapore for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Job Description:

• Provide administrative, customer and management support
• Be the forefront in handling customers’ enquiries
• Recruitment and enrolment of students,
• Any other tasks as required by management from time to time

Job Requirements:

• STRICTLY ONLY SINGAPOREAN MAY APPLY (DUE TO NO QUOTA)
• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturdays
• Required to speak English and Mandarin (to liaise with Mandarin-speaking clients)
• Warm personality, self-driven, organized, confident
• Required to multi-task and work independently
• 5 working days : Tues- Fri (12.00pm-8.45pm) & Sat (8.30am – 5.15pm)
• Centre is closed on Mon, Sun & PH

Centre Location:

• Woodlands Galaxy Community Club (5 min walk from Admiralty MRT)
• Junction 10 mall (Bukit Pajang Mrt)

Job Details & Benefits for the best:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good Medical and Dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation period of 2 months.

Excellent Career Progression:

• Company is seeking to groom capable individuals into Centre Managers
• Others position available: Centre Managers, English & Writing Teacher Specialist (Full-time/part-time)

Join us if you can be a driver of success!

Interested candidates, please send in your resume along with Expected Salary.

We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg

The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer (NodeJS and/or Golang)

Internal Code: A24012

What will you do?

• We develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies.
• Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
• Our objective is to catapult our government infrastructure into the new digital era with faster time to market, operational agility, automated deployment and scalability.
• We are an agile development and operations house that is bold, agile and collaborative. The team is responsible for designing, prototyping, building and operating different products and services.
• As a Software Engineer (BackEnd), you will help to level up the team's competency with your valuable past experiences.
• Experiences of failure are just as important as those of success.
• You will drive, implement, deploy, maintain and operate products or key components of your products.
• You will work closely with different teams to deliver the best possible and impactful Solutions.
• If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us.
• Make a difference by taking up the key role and be part of the passionate and inspirational team.
• Ownership over feature design and implementation, with a focus on sound technical choices and maintainability. At times, this would be in collaboration with other software engineers.

What are we looking for?

• 3-5 years of relevant experience
• Proficient in at least one programming language, such as JavaScript/TypeScript, Golang, Java, Python, or C++
• Candidates with Nodejs or Golang experience are preferred
• Familiar with common Internet technologies, including but not limited to backend, database, MQ, caching, microservice architectures and/or cloud infrastructure.
• Contribute in technical discussions and solutioning sessions.
• Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects
• Autonomy to drive the direction of the product
• Chance to work on creating developer tooling systems from the ground up, from research all the way to implementation.
• Chance to work with different development teams while enabling them to be more productive at the same time
• Excellent teamwork and communication skills; communicating technically complex ideas to non-technical people effectively is a plus
• Having a growth mindset and willing to share knowledge to grow together with the team
• Enjoy making data driven decisions
• Understand that problems can be solved in different ways, sometimes not with engineering; understand how these solutions can and should be evaluated.
• Willing to learn and own fullstack
• Experience in frontend technologies (HTML, CSS and JS/TS) as well as any web framework (React, Angular, Vue)
• Experience in backend JavaScript (Node.js)/TypeScript or other backend frameworks
• Experience with automated testing
• Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud

Would be a plus if you have:

• Experience in frontend technologies (HTML, CSS and JS/TS) as well as any web framework (React, Angular, Vue)
• Experience in backend JavaScript (Node.js)/TypeScript or other backend frameworks
• Experience with automated testing
• Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

He/She will be responsible for conversion of signal processing concepts (theoretical or prototyped in MATLAB or C-Language) into algorithms to be implemented into embedded DSP or ARM processors. He/she will also work together with audio research team members to evaluate, benchmark internally developed cutting edge proprietary speech/hearing algorithms which will be implemented in a range of high-volume audio product lines for customers. He/she will be responsible for understanding DSP hardware structure such as memory management and processor pipeline. He/she will be responsible for DSP software development & validation including requirement analysis for algorithm implementation, support patent applications efforts and support internal or external customer developments.

Job Responsibilities:

• Design, document and implement DSP audio software modules based on allocated requirements of the DSP architecture
• Develop novel DSP based algorithms for embedded audio systems
• Work with and particpate in research activities together with research team members on the implementation of speech/hearing algorithms
• Collaborate with Sales/Engineering teams in productization, verification, testing and patent application of newly developed algorithms
• Perfom Design and Code reviews with members of the development team
• Perform Defect Analysis and remove defects on developed solutions
• Adhere to software development process defined for the develpment team
• Enhance or update existing software algorithms as required or effective algorithm function improvements
• Writing effective code, making it more streamlines & readable
• Work well with company's partners and vendors

Job Requirements:

• Minimum with a Degree in Engineering with exposure to Signal processing applications
• At least 5 years of experience in embedded real-time firmware development with emphasis on computaional complexity
• Prior experience in DSP development and implementation with an emphasis on audio implementations is preferred
• Proficient in C/C++, Shell scripting

Role: Laboratory Engineer (Geotechnical/soil testing)

Job Roles and Responsibilities:

· Interacts closely with Client/Customers regarding their technical questions.

· Supervised daily operations in the laboratory and ensures that all activities are align with the required standard/specifications and safety protocols.

· Prepares report on all laboratory tests, this include analysis and interpretation of the results.

· Contributes in business development opportunities for new services or new methodologies.

· Willing to conduct various laboratory tests (if necessary) I.e. Triaxial test, Consolidation test, resilient modulus test and soil classification test.

· Maintaining the equipment, ensures all equipment are calibrated with required accuracy and functioning properly.

· Ensures all the report are submitted to client as per scheduled deadlines.

· Monitor the status of all received sample from sample preparation to report submission.

Job Requirements:

· Bachelor’s degree in Civil Engineering, Geotechnical or a closely related field.

· Ability to work independently and as part of a team.

· Strong understanding of soil mechanics principles and behavior.

· Proficiency in Microsoft office specially at MS Excel.

· No experience but have strong knowledge/interest in geotechnical materials are welcome to apply.

Job Roles and Responsibilities:

· Interacts closely with Client/Customers regarding their technical questions.

· Supervised daily operations in the laboratory and ensures that all activities are align with the required standard/specifications and safety protocols.

· Prepares report on all laboratory tests, this include analysis and interpretation of the results.

· Contributes in business development opportunities for new services or new methodologies.

· Willing to conduct various laboratory tests (if necessary) I.e. Triaxial test, Consolidation test, resilient modulus test and soil classification test.

· Maintaining the equipment, ensures all equipment are calibrated with required accuracy and functioning properly.

· Ensures all the report are submitted to client as per scheduled deadlines.

· Monitor the status of all received sample from sample preparation to report submission.

Job Requirements:

· Bachelor’s degree in Civil Engineering, Geotechnical or a closely related field.

· Ability to work independently and as part of a team.

· Strong understanding of soil mechanics principles and behavior.

· Proficiency in Microsoft office specially at MS Excel.

· No experience but have strong knowledge/interest in geotechnical materials are welcome to apply.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job description:

• Maintain a metrics-driven and solution-oriented approach to deliver a world-class service experience.
• Co-develop and co-execute strategic initiatives.
• Lead, mentor, and coach team members to achieve their full potential.
• Handle the recruitment, onboarding, and training of new team members.
• Foster cross-team communication between Support, Product/Engineering, Marketing and Sales.
• Promote team collaboration with other Support managers and teams.
• Partner closely with Account Management Teams to ensure a seamless customer experience.
• Facilitate the implementation of new processes to enhance customer support.
• Address critical customer escalations and manage stakeholder expectations, providing senior management with resolution plans.
• Collect and analyze support metrics to drive continuous improvements.
• Ensure proactive and high-quality ticket and incident management.
• Responsible for weekly reporting, including team metrics, customer trends, issues, and requests.
• Contact customers proactively to ensure the highest level of service satisfaction and develop and implement a corrective action plan, to avoid potential churn
• Aptitude to learn and grow.
• Manage and maintain back office infrastructure with vendor support.
• Manage and support various productivity initiatives.
• Other ad-hoc responsibilities.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or a related field.
• 3-5 years of relevant experience in cybersecurity/technology preferred.
• Familiarity with DDos, WAF, CDN, Cyber Threat Intelligence, and Bespoke Monitoring is an advantage.
• Training will be provided for candidates with limited prior experience.

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24121

What will you do?

• Build prototypes to demonstrate technology opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud and (occasionally) on-premise infrastructure
• Learn and share knowledge in a multi-disciplinary team

What are we looking for?

• Experience with modern web applications in JavaScript (ES 5/6) is a must-have
• Experience in creation/maintenance of APIs using Node.js is highly advantageous
• Experience in front-end development with React.js is highly advantageous
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is highly advantageous.
• Experience with database management/usage (both relational and non-relational), and handling of data in different environments is highly advantageous.
• Experience in feature testing using a Selenium-based framework is a nice bonus.
• Experience in tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context is a plus point.
• Experience in Scrum is a plus point.
• Passion for creating products
• Keen sense of learning and self discovery
• Willingness and capability to impart knowledge
• High level of self awareness
• Ability to self manage
• Growth mindset
• Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for (Lead) Senior Software Engineer

Internal Code: A24036

What will you do?

We are looking for software developers that are open and enthusiastic about end to end software delivery and trying out new technologies.

Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

• Mainly responsible for software design and development of web frontend and backend applications
• Write automated functional and unit testing for the code you write
• Develop backend APIs & databases supporting the applications
• Design and develop applications leveraging cloud technologies
• Assist DevOps Engineer on build and release automation
• Work closely with fellow developers in pair programming and code review
• Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

What are we looking for?

• Experience with front-end development framework such as React.js / Next.js
• Experience in server-side web application development using Node.js
• Experience on working on CI/CD pipeline
• Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud Platform (GCP)
• Familiar with Javascript unit testing frameworks such as Jest or Mocha
• Familiar with Agile and Continuous Integration and Delivery Practices
• Familiar with version control using Git
• Open to work on other platforms because we want a cross-functional team
• Solid Fundamentals in Javascript & Typescript
• Familiarity with building reusable web components will be an advantage
• Familiarity on how search engines components work (crawl, index, search)
• Familiar with practices such as Test-Driven Development and Behavior-Driven Development
• Familiar with Docker
• Collaborative team player with good interpersonal and presentation skills
• Minimum of 3-5 years of software development experience
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Title: Customer Service cum Counter Sales (ID8262)
Location: Paya Lebar, Singapore
Working Hour：Mon-Fri, 8:30am to 5:30pm, Sat 8:30am to 1pm
Salary: $2300 - $2800

Job Description:
Deliver customer service to hotline calls, emails and walk-ins
• Processing of orders via various purchase options
• Processing enrolments of new customers
• Prepare daily sales report to ensure accurate payments received and stock quantities
• Assist with merchandise and spare parts purchase
• Filing of documents
• Checking of invoices with order forms to ensure invoices are keyed correctly
• Handle customer enquires
• Issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• Providing after-sales service (repair)
• Prepare inventory reports
• Any other ad-hoc duties

Requirement:
• Minimum 3 years of experience in customer service or sales administration
• Strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork
Other information:
• AWS
• Transport, meal and OT allowance
• Medical and dental benefits

Job Description:

- Perform Civil, Structural Analysis and Design to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- To Lead and Mentor Junior Engineer in Performing Engineering Task

- Reporting to Principal Engineer / Management

Job Requirements:

- Candidate must possess at least a Master's Degree /Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 4 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Job Description

• Candidate must possess at least Bachelor's Degree in Engineering (Civil & Structural) from local or recognized foreign universities subject to Client's approval
• 2 years & above working experience in the related field is required for this position
• Perform Engineering Design and drawings
• Project coordination and documentation
• Perform building/site inspections.
• Attend progress meetings.
• Work related travel and meetings
• Any other duties as assigned

Job Requirement

• Keen to learn and work independently with minimum guidance.
• Able to work under pressure, dynamic, creative and results oriented.
• Conversant in regulatory requirements and building codes.
• Good knowledge of AutoCad and Revit.
• Possess Class 3/3A driving license preferred.