Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Nearest MRT:
Changi Airport

Contract Duration:
12 Months

Working Hours (inclusive of 1-hour lunch break):
Morning Shift: 8.00am – 3.00pm
Afternoon Shift: 3.00pm – 10.00pm
Support Shift: 10.00am – 6.00pm

Working Days:
Monday to Sunday (including PH)
Shift details will be explained during the screening call.
Cannot choose preferred shift.

Basic Salary:
Up to $2,631 per month

Responsibilities:

· Provide on-site assistance to international travellers who need help with submission of forms on SG Arrival Card and Electronic Health Declaration Card.

· Guide international travellers with the use of automated lanes.

· Any other duties as assigned from time to time.

Job Requirements:

· GCE O Levels and above.

· Candidates are required to stand long hours for the entire working duration.

· Open to work rotating shifts (including weekends & PH).

· Tech-savvy

· Entry Level applicants are welcomed to apply. On-the job training will be provided.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Support Executive and Manger to ensure timely renewal of contracts.
• Ensure information in the Maintenance database is up-to-date.
• Assist Executive and Manager to ensure preventive maintenance is performed according to stipulated schedule.
• Ensure service providers discharge their duties according to the terms and conditions of the service contracts.
• Ensure all the servicings done are captured in the maintenance database.
• Support Transport requests by utilizing driver’s time slots.
• Ensure all transport requests are entered into Optimo Route App.
• Ensure sufficient amount in the cash card to support every trip.
• Prepare vehicle for inspection prior to renewal of road tax.
• Timely renewal of insurance policy and road tax for vehicles.
• Arrange for necessary inspection prior to renewal of license / certificate for relevant equipment and system.
• All licenses / certificates to renewal before expiry.
• Ensure License / Certificate database is up-to-date.
• Work with Maintenance Team to housekeep maintenance bay fortnightly.
• Raise appropriate form to seek approval before disposal of condemned items.
• Arrange for Recyclable contractor to remove approved condemned items from site within stipulated time frame.
• Perform proper and timely filing in hardcopies and deposit in departmental cupboards and or softcopy in departmental Shared folder.
• Help Executive and Manager to source quotations for works / goods and award accordingly.
• Ensure goods deliver within stipulated timeline and tally with orders in terms of quantity and quality.
• Support the department’s administrative needs.
• Cover Reception counter in the absence of the Receptionist.
• Undertake any other duties assigned by the Senior Executive, Assistant Manager, Senior Manager or Head of Centre (HOC).

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Alternate Tone Music School is a music community made for everyday people that aspire to learn music. Our courses include guitar, pop piano, bass guitar, music production, song writing and DJ lessons. Our goal is simple, we want to help people discover what creativity looks like on them.

If you are interested to join us in our mission in creating good vibes and a mold-breaking learning environment, please continue reading to find out more about our application process.

visit our website to find out more:
www.alternatetone.com

Position:

Course Coordinator Cum Admin Full Time

Salary:

Full Time: $2,400 - $3000

Working Hours Requirement:
weekdays:12pm to 9pm

Weekends: 930am to 630pm

4 weekday and 1 weekend.

Our Location: 29B Seah Street, S188385. Located in town (near city hall & bugis MRT)

Course Coordinator Cum Admin Job Scope:
Customer Service

Course coordinating
Lesson Scheduling
Admin & Data Entry
Payment collection
Facility Management

Skill Set Preference:
Customer Service, Adobe Photoshop, Adobe illustrator, Content writing, basic Video and Photo editing

Prefer applicant that has the skill set mention above however it is not a prerequisite to apply

How To Apply?
Submit Resume via Careersfuture or email.

Resume must include the following:

Past work experience
Education level

Do you have any musical background? If yes, please elaborate.
Tell us more about you

Contact details (Mobile number and email)

We know you might be eager to find out more about the job over the phone. however, the application is via email only.

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Role:Storage Engineer - NetApp

Job Overview

The Storage Engineer will be responsible for managing, administering, and troubleshooting storage systems and enterprise backup solutions in a 24x7 operational environment. The role involves working extensively with storage technologies like HP Nimble, Dell Storage, NetApp, and Hitachi to ensure high availability, performance, and data protection for critical business systems.

Key Responsibilities

1. Storage Management

• Install, Configure, and Maintain: Implement Storage Area Networks (SAN) and enterprise backup solutions.
• Health Checks & Troubleshooting: Perform regular health checks, monitoring, and troubleshooting for HP Nimble, Dell, NetApp, and Hitachi devices to ensure optimal availability and performance.
• Integration & Interoperability: Integrate storage solutions (HP Nimble, Dell, NetApp, and Hitachi) into customer IT infrastructures for seamless functionality.
• System Upgrades: Perform firmware updates and necessary system upgrades, particularly for Hitachi SAN environments.
• Documentation: Maintain detailed records for storage configurations, maintenance, and troubleshooting procedures.
• Disk Management: Manage disk partitioning and Logical Unit Number (LUN) assignments (create, modify, or delete LUNs).
• Performance & Capacity Planning: Monitor and manage storage subsystems, conduct capacity planning, and optimize performance for HP Nimble, Dell, NetApp, and Hitachi storage arrays.
• SAN Troubleshooting: Troubleshoot zones and switch-related issues, especially with Cisco/Brocade SAN switches.
• Security Administration: Administer and manage security configurations within the storage subsystems.

2. Backup Solutions Management

• Symantec Backup Administration: Administer and manage enterprise backup solutions.
• Backup Jobs Scheduling: Schedule and configure backup jobs to ensure data protection across NetApp, Hitachi, and other systems.
• Performance Optimization: Optimize backup server performance and troubleshoot backup-related issues promptly.
• Capacity Planning: Plan for tape libraries and backup servers to support growing data needs.

3. Disaster Recovery (DR)

• DR Planning & Execution: Develop and execute Disaster Recovery (DR) strategies to ensure quick and reliable recovery of critical systems.
• DR Testing: Verify successful recovery of production or DR servers during DR exercises.

4. Storage Solution Implementation

• Customer Collaboration: Work with customers to integrate HP Nimble, Dell, NetApp, and Hitachi Storage solutions into their infrastructure.
• Testing & Validation: Prepare test plans and conduct functional checks to validate that storage systems meet customer requirements.

5. Additional Duties

• Advanced Support: Provide second- and third-level support for advanced storage issues, particularly with HP Nimble, Dell, NetApp, and Hitachi solutions.
• Data Center Operations: Assist with data center shutdown activities and recovery operations as needed.

Requirements

Education

• Diploma or Degree in Information Technology, Information Systems, Computer Science, Business IT, or related fields.

Experience

• Minimum 5 years of experience managing Enterprise Backup Solutions and Storage Area Networks (SAN).
• Hands-on experience with:HP Nimble Storage: Administration, troubleshooting, and configuration.
  Dell Storage: Working with arrays, SAN systems, etc.
  NetApp Storage: Implementation, management, and troubleshooting.
  Hitachi Storage: Configuration, administration, and integration.
  
• Additional experience with:IBM V3700 & V7000
  EMC Unity/VNX
  NETAPP Storage (FAS, AFF series)
  Hitachi VSP, HNAS, and HCP Systems
  EMC Isilon/NAS Products
  Cisco/Brocade SAN switches
  NETBACKUP or Veeam
  IBM Tape Libraries
  
• Experience with storage replication, backup configurations, and conducting DR exercises.
• Proficiency in power cycling storage devices and upgrading SAN switches.

Skills & Abilities

• Strong troubleshooting and problem-solving skills to resolve SAN and storage issues efficiently.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Collaborative team player with strong customer service orientation.

Desirable

• Prior experience working in the government sector or within a services business in a high-tech environment.
• Familiarity with SAN protocols, including FC, iSCSI, and FCoE.
• Extensive experience in managing and optimizing Hitachi and NetApp storage systems, including ONTAP and VSP management.

Role: Devops Engineer - AWS

JD:

Required Experience:

• Extensive experience in AWS services
• Infrastructure automation using Terraform
• Strong understanding of GCC and IM8 policies
• Experience with advanced AWS tools and frameworks like Kinesis, Chime, OpenSearch, and Generative AI (GenAI) using Retrieval-Augmented Generation (RAG) is highly valued.

Key Responsibilities

Cloud Architecture and Design:

• Design and implement highly available, resilient, and scalable architectures on AWS, including networking, compute, storage, and database solutions.
• Architect solutions that leverage AWS best practices for security, cost optimization, and performance.

Infrastructure as Code (IaC):

• Develop, maintain, and manage Terraform configurations for automated provisioning and management of AWS resources.
• Implement best practices in version control, modularization, and reuse to ensure IaC maintainability and scalability.

Networking and Security:

• Design secure VPC architectures, subnets, routing, VPNs, and peering connections for multi-region and hybrid environments.
• Manage security groups, network ACLs, and identity access management (IAM) to ensure a secure AWS environment.

Compute, Storage, and Database Solutions:

• Leverage AWS services like EC2, ECS Fargate, and Lambda for compute workloads, based on application needs.
• Design scalable storage solutions using S3, EBS, and EFS.
• Architect and optimize database solutions with RDS, DynamoDB, and Aurora.

Monitoring, Logging, and Alerting:

• Implement monitoring, logging, and alerting solutions using CloudWatch, CloudTrail, and the ELK Stack (Elasticsearch, Logstash, and Kibana) to ensure observability and troubleshooting capabilities.
• Set up proactive alerts and monitoring for performance and security issues to minimize downtime and optimize performance.

Responsibilities:

• Responsible for planning the server onto racks, arranging the server mounting
• Maintain UNIX/Linux Operating System
• Install the operating systems for new mounted servers
• Reinstall the server operation systems, solving the abnormalities.
• Perform daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware
• Maintain data on internal systems including asset management, ticketing, rack related data
• Work with remote vendors or other teams to solve hardware batch failures and problems
• Oncall on duty, responsible for dealing with the problems raised by the business owner side
• Collect and check online assets status or issues
• Erase drives or other configurations for retiring or relocating servers.
• Provide retrofitting or test feedback for tools/systems/platforms.
• Submit and track the part RMA or media destruction process
• Perform server lifecycle management

Requirements:

• Bachelor's Degree or Diploma in Computer Science, Electrical engineering or any other relevant fields
• Possess comprehensive Linux skills-set
• Proficient in coding and scripting
• Knowledge of the interdependencies of server functions and technologies
• Can understand and run simple Shell/Bash scripts
• Familiar with Linux system, able to locate hardware faults;
• Basic network knowledge concepts - MAC, Subnet, TCP/IP, with ability to perform general troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI

Job Summary:

We are seeking a proactive and skilled Security Analyst to join our cybersecurity team. In this role, you will implement and maintain a robust security architecture blueprint covering DevSecOps, applications, infrastructure, and operational security. You will engage in vulnerability scanning, manage access controls and SIEM tools, and support auditing processes while maintaining high standards in security operations.

Key Responsibilities:

Security Architecture and Access Management:

· Design and implement security architecture blueprints to support secure interactions between applications and systems.

· Define processes, provisioning, and interfaces, providing actionable recommendations to enhance security.

· Manage and enforce access control policies across the environment.

Vulnerability Scanning and Issue Resolution:

· Conduct and engage in security vulnerability scanning activities, including HCR, NVA, Pen Testing, SAST, and DAST.

· Analyse findings and implement effective resolutions.

Security Operations Management:

· Oversee and operate tools such as Access Management and SIEM (e.g., IBM Security Verify Access, IBM Qradar).

· Facilitate external auditing processes and ensure compliance with regulatory standards.

Operational Security Processes:

· Perform OS-level and application-level patching to address vulnerabilities.

· Implement and follow procedures for server and application hardening.

· Execute security incident detection, reporting, and resolution processes.

· Manage SSL certificate renewals and operational housekeeping tasks.

Technologies & Tools:

· OS Administration (Linux / Windows)

· IBM Security Verify Access

· IBM Qradar

· Thales HSM

· OpenSSL

· Vulnerability and Penetration Testing Tools (e.g., Tenable Nessus, Burp Suite Enterprise)

Required Skills and Qualifications:

Must-Have Skills:

Experience:

· Minimum 2+ years of experience in IT Security.

Certifications:

· Preferably certified in CISSP, CCSP, CCSK, or equivalent certifications.

Cybersecurity Expertise:

· Hands-on experience in at least 1-2 areas of cybersecurity domains such as Identity Access Management, Security and Risk Management, Application and Network Security, and Vulnerability Management.

· Broad understanding of other cybersecurity domains.

Good-to-Have Skills (Optional):

· Experience planning and executing SSAT, Security Compliance Checks, DAST, and SAST activities.

Selected Candidates to carry out, or supervise, inspections, maintenance, testing and checks according to the rules and procedures in order to release the aircraft to service.

Key Responsibilities

• Inspections

To carry out or supervise technical handling of an aircraft, within the scheduled ground time, according current carriers instructions

Activities:

1. Performs the checklist according to the aircraft type and carriers instructions
2. Inspects the performed duties
3. Signs the required logbook ( e.g. AML/CML + BOW) for maintenance release

• Analying defects and complaints

Activities:

1. Checks pre-arrival information on aircraft status, from crew and/or Maintenance Control Center
2. Contact flight crew directly after arrival for debriefing
3. Checks logbooks for open items
4. Analyses defects and complaints (trouble shooting)
5. Decides if defects and complaints can be deferred or rectified immediately
6. Informs and consults home base and Maintenance Manager or duty Engineer/Service Manager/Operations/Crew upon actions to be taken

• Repair, technical handling and modifications

To carry out or supervise maintenance and repairs of the aircraft

Activities:

1. Ensures availability of work instructions (checklist)
2. Ensures correct and adequate stock control (spare parts and materials) and maintenance of ground equipment (if applicable), in accordance with company procedures
3. Plans and organises the repair process and deploys Mechanics
4. Performs or supervises repairs and technical handling
5. Communicates with home base and Service Manager/Operations/Crew about the progress of the repair or the modification process.
6. Inspects the repairs and modifications
7. Perform flight duties or relief duties to other station when required

• Administration

Activities:

1. Performs all administration related to the technical handling of the carrier, according to instructions by the carrier
2. Updates Station Information File
3. Carry out station related tasks assigned by Maintenance Manager.

• Supervision of Mechanics

Activities:

1. Checks if duties are performed under safe conditions
2. Trains Mechanics

• Knowledge and Experience

1. Is holding of EASA B1 or B1/2 AML
2. Is certifying staff according to EASA 66 Cat. B1 or B1/2
3. Possess either or multiple ratings of A320,A330,A350,B777,B744,B787
4. Preferably has at least 2 years of experience as a certifying engineer
5. Reads, writes and speaks English
6. Has sufficient knowledge about specific operator- and type- procedures including customer demands
7. Has the proven ability to quickly and accurately identify more complex issues and problems that require thorough analysis
8. Is able to envisage the broader consequences of various decisions
9. Is able to arrive at a sound judgement in the face of conflicting facts and ambiguous information

• Behavioural Competencies

1. Concern for Excellence
2. Customer Service Orientation
3. Drive
4. Integrity
5. Judgement
6. Self Confidence

Key Responsibilities

• Perform tool build, integration, testing and troubleshooting
• Ensure tool remains up for Process and other hardware qualifications.
• Work with Clean Room Facilities group to specify facilities requirements.
• Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues.
• High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
• Qualification of non-system components (isolated from application)
• Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool).
• Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls.
• May participate in projects to reduce costs and increase uptime.
• Verifies operational quality of system equipment. Assists senior engineers as needed.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Assumes responsibility for complete customer satisfaction within work area.
• Assists in planning, communicating, and coordinating support plans with customer management.
• Manage external customers and support tool issues at customer site
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

Our engineers are collaborative and have a keen appetite for learning, and they're building a safer, more open internet for millions of people worldwide.

Who you are

You are a problem-solver with experience in collaborative teams that deliver results. You embrace change, ask critical questions, and speak up if you notice an imbalance in effort and impact. With a growth mindset, you are collaborative, open to feedback, and willing to share knowledge and mentor others.

What you'll do

As a React Native Full Stack Engineer, you will be pivotal in building our new suite of mobile and web applications from the ground up. You'll be part of the team establishing our React/React Native ecosystem alongside our existing technology stack. Your responsibilities will include:

• Architect and develop cross-platform mobile applications using React Native, ensuring high performance, responsiveness, and reliability across iOS and Android platforms.
• Create and maintain web applications using React, implementing responsive designs and modern frontend practices.
• Develop and maintain backend services using Node.js, including API development, database integration, and service architecture.
• Implement and maintain gRPC communication between services, ensuring efficient and reliable data exchange.
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define and implement new features and enhancements.
• Write clean, well-structured, and maintainable code following best practices across the entire stack.
• Implement comprehensive testing strategies, including unit tests and integration tests, to ensure code quality and reliability.
• Participate in code reviews to ensure adherence to coding standards, quality, and performance.
• Stay up-to-date with the latest trends in mobile, web, and backend development, sharing knowledge with the team.

What you'll bring

• Strong experience in mobile development using React Native, including knowledge of native modules and platform-specific considerations.
• Proficiency in React and TypeScript development for web applications.
• Solid experience with Node.js backend development
• Experience with gRPC implementation and microservices architecture.
• Understanding of mobile app deployment processes for both iOS and Android platforms.
• Understanding of state management solutions (e.g., Redux, Context API) and their implementation across platforms.
• Strong knowledge of software development lifecycle (SDLC) processes, including version control (e.g., Git), code review, and continuous integration.
• Experience with unit testing and test-driven development (TDD) is highly valued.
• Strong problem-solving and debugging skills across the entire stack.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

How you'll succeed

• By consistently developing and delivering applications that meet or exceed quality
• standards.
• Through effective resolution of technical issues, optimization of performance, and ensuring scalability and robustness of our applications.
• By designing and implementing solutions while keeping abreast of industry trends.
• Impacting user satisfaction as reflected in user feedback and performance metrics.

How we'll support you

We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.

• We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency
• We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences
• Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented engineers

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Explore related work in TEE-enabled AI applications.
• Build and implement techniques to guarantee the security of the AI applications while minimizing the impact on their accuracy and efficiency.
• Evaluate the techniques on relevant datasets.
• Write reports/papers on the techniques and results.

• Bachelor or Master degree in Computer Science, Information Technology, Cybersecurity, or closely related disciplines from an institution of higher learning
• Relevant research experience in machine learning, computer vision, or natural language processing
• Excellent knowledge/proficiency in programming software/languages such as PyTorch is required
• Demonstrated experience and know-how on machine learning, computer vision, or natural language processing. Research experience on foundation models and/or TEEs is a plus.
• Good analytical, technical and problem solving skills
• Applicants with research publications in top AI venues will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2

We are seeking a System Engineer for our client ST Engineering.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The candidate will be responsible for conducting AI research on career trajectory analytics. Successful candidate will be part of an active research team led by Prof LIM Ee Peng from School of Computing and Information Systems, Singapore Management University.

• Code development
• Database management
• Data analysis and visualization
• Experiment design and implementation
• Software documentation
• Meeting arrangement
• Presentation
• Report writing

• Minimum Bachelor's degree in Computer Science, Information Technology, Information Systems or closely related disciplines from a reputable institution of higher learning
• Relevant research experience is preferred
• Proficiency in programming in Python and related packages
• Knowledge in large language models, databases (including SQL), NLP, and machine learning.
• Experience with research works is preferred
• Good analytical, technical and problem-solving skills
• Applicants with research publications in AI or NLP area will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2