Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Locations available: Ang Mo Kio/Yio Chu Kang area / Changi

Job Responsibilities:

• Work with the project manager, client and development team to understand user needs, business objectives and design requirements.
• Develop user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and solutions, and review designs with the team and stakeholders. (Website, mobile app and posters)
• Presentation of design solutions to internal teams, key stakeholders and management.
• Identify knowledge gaps in our understanding of user motivations and pain points.
• Propose research initiatives and conduct user research, including usability testing, surveys, and interviews, to gather insights and translate research findings into strategic design recommendations.
• Collaborate with cross-functional teams, including product owners to ensure design solutions are feasible and aligned with user needs and business objectives.
• Ensure that design solutions are visually appealing, intuitive, and consistent with the design system and brand guidelines.
• Work with frontend developers to ensure that designs are implemented accurately and to the highest standards.

Requirements:

• At least 3 - 4 years’ UIUX experience, experienced with design tools such as Figma. Experience with front end development would be an added advantage
• Meticulous & strong attention to detail
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

• Provide pre and post sales technical solution for inverters / drives
• Site troubleshooting and LV drive commissioning
• Organize in-house trainings for Sales and Marketing team
• Provide technical trainings/ seminars at consultants/ end-users’ premises
• Assist sales team in regional distribution network expansion
• Able to compose bill of materials based on tender specifications
• Provide customer support by responding well to customer technical questions and understanding customer technical requirements to propose optimal solutions to strengthen customer relationship and trust
• Conduct market studies and feedback
• Prepare technical manual/ articles
• Creation of technical database

Accountabilities:

• Prompt response to end-users/distributors technical enquiries
• Keep awareness of new product launch and acquire its technical knowledge

Requirements:

• Minimum Diploma/ Degree in Electrical or Mechatronics Engineering with minimum 5 years of relevant experience in handling low voltage electrical products such as drives/ motors/PLC, preference in VFDs;
• Willing to provide hands-on pre & post sales technical solutions to support sales team
• Strong site troubleshooting and application skill
• Project management skill is a plus
• Confident in conducting technical trainings and technical presentations to partners and customers
• Willing to provide hands-on pre & post sales technical solutions
• Sales attitude to support sales team

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Position Overview:
We are seeking a highly skilled and experienced Senior Worksoft Test Automation Engineer to join our client for a large-scale SAP S/4HANA migration project. This role requires deep expertise in Worksoft automation, SAP S/4HANA, and end-to-end automation scripting for enterprise-level systems. The ideal candidate will have a proven track record of managing large projects, collaborating with global stakeholders, and delivering successful automation solutions in complex environments.

Key Responsibilities:

• Lead the design, development, and execution of end-to-end automation scripts using Worksoft Certify for SAP S/4HANA systems.
• Provide automation support for SAP migration projects, ensuring seamless transition and validation of business-critical processes.
• Collaborate with functional and technical teams to understand and automate business processes across various SAP modules, particularly in migration scenarios.
• Manage test execution, troubleshoot automation failures, and analyze results to provide actionable insights to the project team.
• Work closely with global stakeholders to ensure alignment with project goals and deliverables.
• Drive automation best practices, optimize existing scripts, and develop reusable automation frameworks for large-scale projects.
• Ensure comprehensive test coverage for system upgrades, data migrations, and performance validations.
• Create detailed documentation for test cases, scripts, and execution results to ensure traceability and compliance.

Requirements:

• 6-8 years of experience in Worksoft Certify test automation, including extensive hands-on scripting and execution experience.
• Certification in Worksoft (if Any)
• SAP S/4HANA certification or hands-on experience in multiple modules.
• Expertise in SAP S/4HANA and SAP automation processes, particularly in migration and implementation projects.
• Proven experience in SAP system migrations, with automation as a key component of the project.
• End-to-end experience with large-scale automation projects, including designing, scripting, and managing automation workflows.
• Excellent communication skills and the ability to interact effectively with global stakeholders and large project teams.
• Good analytical and problem-solving skills to address complex testing scenarios in dynamic environments.

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for Senior and Experienced System Engineers to join their team and contribute to their ongoing success.

Location: AMK/Bukit Merah/Science Park

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Min. 4-7 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for Senior and Experienced System Engineers to join their team and contribute to their ongoing success.

Location: AMK/Bukit Merah/Science Park

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Min. 4-7 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

As a Utility Engineer, you are required to perform mechanical, electrical, and civil engineering work in the design, construction, operation and maintenance of water systems, electrical systems in power plants, gas pipelines, and other systems in a utility plant.

Responsibilities

· Identify and work with equipment vendors, detailed designers and operations team to actualize designs (go from blank page concept to basis of design, to system specification).

· Managing, maintaining, and monitoring utility systems, including electricity, water and gas. Conducting regular inspections of the systems to ensure functionality and efficiency. Performing maintenance and repair works to maintain system operations.

· Pipeline design including trenchless rehabilitation and trenchless installation design.

· Discuss technical and commercial subjects with customers based on strong communication and presentation skills (both verbal and written).

· Study and develop highly complex business/engineering/system solutions of electrical system and conduct independent studies and research encompassing advanced analytical techniques.

· Supports plant, corporate and contract resources to ensure that compliance projects get developed and submitted in a timely manner.

· Creative problem solver and a team player.

· Strong problem-solving skills for understanding root cause of technical issues.

· Assist engineers in performing engineering research, development and design of new and/or expanded communications networks.

· Provide technical and communication engineering support to other engineers.

· Provide support as needed to the Emergency Operations Center during any declared disaster or emergency.

· Demonstrate a commitment to employee health and safety, particularly through a commitment to zero injuries, awareness of hazards, and a strong understanding of legislative requirements in all aspects of the operation.

Qualifications

· A Bachelor’s Degree from an accredited institution in Engineering, Construction Management, Mechanical Engineering

· A minimum of five years of experience with a Utility Team, preferable with a utility company.

· Project experience in of the following areas - generation resource planning, generation project development and site selection, electric rate studies, asset due diligence, market operations and settlements.

· Experience in other enterprise systems such as work management, network analysis, SCADA, customer information, and document management.

· Experience to include public/private utility coordination, right of way, easement and other land rights research, development of potholing plans and all related engineering activities for successful competition of infrastructure replacement/and installation of new infrastructure projects.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Description:

1. Client Consultation:Engage with marine industry clients to understand their technical needs.
   Recommend solutions, such as marine engines, navigation systems, propulsion systems, or safety equipment.
   
2. Technical Presentations:Conduct demonstrations or presentations to showcase the technical aspects and benefits of marine products or services.
   
3. Sales and Business Development:Identify and pursue new sales opportunities within the marine sector, including shipyards, fleet operators, and marine contractors.
   Develop and maintain strong relationships with existing clients to encourage repeat business.
   
4. Proposal Development:Prepare technical bids, proposals, and quotations tailored to the marine industry.
   
5. Market Research:Stay updated on industry trends, including emerging marine technologies, regulations, and competitor offerings.
   
6. Technical Support:Provide pre-sales and post-sales technical assistance, troubleshooting, and guidance to clients.
   
7. Collaboration:Work closely with the engineering and production teams to ensure the feasibility and customization of solutions.
   Coordinate with after-sales service teams to ensure client satisfaction.
   
8. Regulatory Compliance:Ensure that proposed solutions comply with international maritime regulations, such as IMO (International Maritime Organization) standards.
   

Preferred Experience:

• Experience in the marine industry or related sectors such as offshore, shipbuilding, or marine services.
• Knowledge of specific marine equipment (e.g., propulsion systems, navigation equipment, or ballast water treatment systems).

Required Skills and Qualifications:

• Educational Background:Bachelor's degree
  
• Technical Knowledge:In-depth understanding of marine systems, equipment, and technologies.
  Familiarity with international maritime regulations and standards.
  
• Sales Expertise:Proven ability in B2B sales, negotiation, and closing deals within the marine sector.
  
• Communication Skills:Ability to explain complex marine technical concepts to both technical and non-technical stakeholders.
  
• Problem-Solving Skills:Strong analytical abilities to assess client challenges and provide innovative solutions.
  
• Teamwork and Collaboration:Ability to work with diverse teams, including engineering, operations, and after-sales service teams.
  

Location: Ang Mo Kio/ Tampines/Macpherson

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Design and develop robust and scalable web applications.
• Develop and implement front-end and back-end design or function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Requirements:

• Min. 4 years of software development experience with 5 software development lifecycles.
• Experienced as a Full Stack Developer with experience with MEAN/MERN stacks.
• Proficiency with Java and C++
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript) and frontend frameworks like React or Svelte.
• Proficiency in programming languages like Python, Golang and JavaScript.
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Location: Ang Mo Kio/ Tampines/Macpherson

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Design and develop robust and scalable web applications.
• Develop and implement front-end and back-end design or function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Requirements:

• Min. 4 years of software development experience with 5 software development lifecycles.
• Experienced as a Full Stack Developer with experience with MEAN/MERN stacks.
• Proficiency with Java and C++
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript) and frontend frameworks like React or Svelte.
• Proficiency in programming languages like Python, Golang and JavaScript.
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

This role offers the opportunity to work on cutting-edge ML technologies and contribute to transformative business solutions in a dynamic and collaborative environment.

Job Responsibilities:

• Design, develop, and optimize machine learning (ML) models and algorithms to address business challenges.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models effectively.
• Train and fine-tune ML models using appropriate algorithms, techniques, and tools.
• Conduct evaluations to assess model performance, applying methods such as cross-validation, hyperparameter tuning, and ensemble learning.
• Work closely with software engineers and DevOps teams to deploy models in production environments.
• Implement APIs and integrate models into existing systems to enable real-time decision-making.
• Monitor deployed models to ensure optimal performance, address anomalies, and resolve issues.
• Continuously refine models and algorithms based on user feedback and performance metrics.
• Perform exploratory data analysis to uncover trends and insights.
• Use statistical methods and visualization techniques to communicate findings to stakeholders.
• Stay updated on advancements in ML and artificial intelligence (AI).
• Evaluate and recommend new tools, libraries, and methodologies to enhance workflows.

Job Requirements:

• Min. Bachelor degree in Computer Science, Data Science, Machine Learning, or a related field.
• At least 4 years of hands-on experience in designing, developing, and deploying ML models for real-world applications.
• Familiarity with Large Language Models and Generative AI technologies is a plus.
• Proficiency in Python and ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Strong understanding of statistical analysis, probability theory, and hypothesis testing.
• Experience with cloud-based ML tools (e.g., AWS, Azure, GCP) and distributed computing frameworks (e.g., Spark) is advantageous.
• Excellent communication skills to articulate technical concepts to diverse stakeholders.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

This role offers the opportunity to work on cutting-edge ML technologies and contribute to transformative business solutions in a dynamic and collaborative environment.

Job Responsibilities:

• Design, develop, and optimize machine learning (ML) models and algorithms to address business challenges.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models effectively.
• Train and fine-tune ML models using appropriate algorithms, techniques, and tools.
• Conduct evaluations to assess model performance, applying methods such as cross-validation, hyperparameter tuning, and ensemble learning.
• Work closely with software engineers and DevOps teams to deploy models in production environments.
• Implement APIs and integrate models into existing systems to enable real-time decision-making.
• Monitor deployed models to ensure optimal performance, address anomalies, and resolve issues.
• Continuously refine models and algorithms based on user feedback and performance metrics.
• Perform exploratory data analysis to uncover trends and insights.
• Use statistical methods and visualization techniques to communicate findings to stakeholders.
• Stay updated on advancements in ML and artificial intelligence (AI).
• Evaluate and recommend new tools, libraries, and methodologies to enhance workflows.

Job Requirements:

• Min. Bachelor degree in Computer Science, Data Science, Machine Learning, or a related field.
• At least 4 years of hands-on experience in designing, developing, and deploying ML models for real-world applications.
• Familiarity with Large Language Models and Generative AI technologies is a plus.
• Proficiency in Python and ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Strong understanding of statistical analysis, probability theory, and hypothesis testing.
• Experience with cloud-based ML tools (e.g., AWS, Azure, GCP) and distributed computing frameworks (e.g., Spark) is advantageous.
• Excellent communication skills to articulate technical concepts to diverse stakeholders.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Job Description

(max.10 tasks)

• Incremental improvements/development of software modules
• Analyze customer/production issues and implement solutions within the existing machine application (bug fixing).
• Investigate and implement engineering change requests.
• Testing of new releases by simulating processes and on actual equipment.
• Work with version control tools and issue tracking tool for software release management.
• Creates and maintains engineering documentations relating to software development / bug-fix / feature releases following clients standards and design rules.
• Ensure fast response to customer and production issues.
• Provides engineering support to assigned R&D/CIT projects.
• Install & (beta) test new software release/fix at customer sites (ability to travel needed)

Requirements Education

Bachelor Degree in Electrical or Computer Engineering (Mechatronic) or Software Engineering

Work experience

• At least 3 years relevant experience in automation / equipment industries.
• Significant practical experience in software engineering and testing (embedded software and HMI environment).
• Experience with agile software development processes, quality control and test driven development

Expertise and methodology

• Proficiency in Microsoft (C++, VB6) using Microsoft Visual Studio 6.0 and programming “C” and “C++”.
• Knowledge of UML and state machines; State Transition Diagrams
• Experience with version control in Mercurial / GIT is a pre
• Experience with SECS/GEM is a plus.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Part-time Happy Service Crew (Day/Night Shifts)

We’re looking for friendly and passionate individuals to join our team as Part-Time Service Crew, spreading happiness one sweet treat at a time! If you love interacting with customers and find joy in making their day a little sweeter, we’d love to welcome you to our small, close-knit team dedicated to creating belly smiles.

Your Role

As part of our Happy Service Crew, you will play a vital role in ensuring an exceptional customer experience while working in a fun and vibrant environment. Your responsibilities include:

• Customer Service: Take and serve customer orders with a consistent and excellent level of service.
• POS Operations: Assist customers with payments and accurately record transactions in the POS system.
• Table Setup: Arrange tables according to customers' preferences or requests.
• Customer Satisfaction: Provide courteous, professional, efficient, and flexible service to maximize customer satisfaction.
• Cleanliness & Maintenance: Maintain cleanliness and hygiene at your workstations and ensure proper maintenance of equipment.
• Menu Knowledge: Answer customer inquiries about menu selections and provide recommendations.
• Kitchen Coordination: Communicate with the kitchen regarding menu questions, preparation times, wait times, and product availability.
• Efficiency: Work in a timely and organized manner to ensure smooth service.
• Team Collaboration: Establish and maintain positive working relationships with team members.
• Independence: Handle assigned tasks independently with precision and high quality.
• Team Leadership Opportunity: Take the chance to manage a team of part-timers, overseeing their performance and ensuring they report to you effectively.

What We’re Looking For:

We’re looking for someone who brings energy, passion, and a willingness to learn to our team. Here’s what we’re looking for:

Requirements:

• Experience: At least 6 months of related experience in a cake shop or similar capacity is a plus but not mandatory — training and guidance will be provided.
• Education: Diploma or higher qualification, ensuring the ability to articulate and explain the menu clearly to customers.
• Personality: Cheerful, energetic, and highly motivated with a positive attitude.
• Skills: Strong communication skills. Meticulous with an eye for detail. Able to multi-task and remain calm under pressure.
• Learning Mindset: Willing to learn as you go. Open to feedback and takes proactive steps to improve.
• Work Commitment: Willingness to work on a rotating schedule, including night shifts, weekends, and public holidays.
• Residency Requirement: Only Singaporeans and PRs can apply.

If you’re responsible, hardworking, and ready to spread joy through your work, we’d love to have you join our team!

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Responsibilities:

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements:

• Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
• Knowledge of programming in C,C++
• Knowledge of embedded electronics fundamentals
• knowledge of LoRaWAN and related IoT products.
• Passion for exploratory testing and test automation.
• Knowledge on Microsoft Office (Words, Excel & Powerpoint)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Responsibilities:

• Offer technical support and assistance for incoming queries and issues related to desktop support, mobile device management, and video conferencing.
• Install and configure new IT equipment, conduct PC refreshes, set up new hire equipment, manage PC relocations, and handle the retirement and collection of devices due for decommissioning.
• Ensure proper drive wiping, maintaining chain of custody, and managing inventory.
• Resolve incidents and perform software and hardware upgrades.
• Install new hardware for clients, including monitors, docking stations, and keyboards.
• Accurately record, update, and document requests through the IT service desk system.
• Maintain professionalism while addressing service delivery and client issues in a timely manner.
• Evaluate customer-reported issues and determine the most effective solution.
• Identify and promptly escalate business and technical challenges as necessary.

Requirements:

• Minimum Diploma or Degree in Computer Science/Information Technology, or a related field.
• 2-3 years of deskside support experience
• Capable of working independently with minimal supervision.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Responsible for assembly of optics assembly or optical-mechanical assemblies
• Adjusts, calibrates, aligns, and modifies optical-mechanical assemblies and components and records effects on unit performance
• Troubleshooting, repairing and testing of optical-mechanical systems

Requirements:

• Diploma in Mechatronics, Mechanical, Electronics or equivalent. Entry level position is available.
• Experience using jigs and fixtures to align and bond optics with high precision
• Experience with methods of handling and cleaning optic elements
• Good team player and yet able to work independently
• Work location: Ang Mo Kio
• 5 days work-week, normal office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446