• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Description & Requirements

· Incremental development of existing modules to increase reliability, reduce costs and ease manufacturing, assembly and maintenance.
· Investigate engineering change requests and implement design changes.
· Mind safety and international machine product standards.
· Abide design to cost principles in any aspects
· Create 3D modules and BOM´s incl. 2D drawings following the clients standards and design rules.
· Work closely with other disciplines (electronics/software) to meet project objectives
· Ensure fast response to production issues

Education
BSc degree in Mechanical / Mechatronics engineering

Work experience
At least 3-5 years relevant experience in automation / equipment industries.
Significant practical experience in mechanical engineering, assembly and testing.

Expertise and methodology
Proficiency in CAD software ProEngineer/Creo.
Experience with PDM/PLM software (PTC Windchill or eMatrix) is a pre.
Understanding of cost drivers within manufacturing and across the supply chain
Good knowledge of mechanical parts evaluation and qualification
Understanding of assembly procedures of complex mechatronic systems

You will have the opportunity to develop data-driven innovative analytical solutions and identify opportunities to support business and client needs in a quantitative manner and facilitate informed recommendations/decisions through activities like building restful API for data products, AI-driven engineering solutions, automated data pipelines, performing jobs in big data cluster by using different execution engines and program such as Java, Python, Spark, Hive, Impala, etc.

Job Description

• Develop, maintain, and fine-tune highly reliable and scalable back-end services and applications primarily using Java and Spring Boot.
• Know well about the Continuous Integration/Continuous Deployment(CI/CD) process and know how to leverage Jenkins and other similar tools.
• Testing frameworks and familiarity in test-driven development (TDD) practices.
• Building, deploying, and maintaining production-level data driven applications and data processing workflows or pipelines.
• Curiosity, creativity, and excitement for technology and innovation.
• Understanding of product requirements, engaging with team members and customers to define solutions, and estimating the scope of work required.

Job Qualifications

• Degree or Master in Computer Science, Applied Mathematics, Engineering or any related field.
• At least 4 years of experience, ideally within a Software Engineer, Data Engineer with Java and Python technical stack, Data Solution role.
• High proficiency in Java, Python, and SQL.
• Solid Java development experience with Spring-Boot, Jenkins, Database, Cloud Foundry, and testing framework(e.g. unit test, integration test, etc).
• Experience in the cloudnative big data framework (e.g. Hadoop, Yarn, Spark, Impala, Hive, NiFi, Airflow)
• Experience in deploying solutions in cloud environments (e.g. Cloudera, Databricks, AWS) and services (e.g. Tableau, PowerBI, Databricks SQL dashboards).
• Experience working with engineering best practices (e.g. Git, Jira, DevOps).
• Solid understanding of data modeling, data monitoring, data dashboarding, database design, and data warehousing concepts.
• Experience working in an Agile/Scrum environment.

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Responsibilities:

1. Install, configure, patching of software and hardware

2. Manage network devices and technology tools

3. Ability to understand overall system network architecture

4. Managing vendors for various types of applications

5. Monitor performance, manage and support on-premise or Cloud applications

6. The ability and knowledge to integrate various system applications

7. Ensure security through access controls, backups and firewalls

8. Generate and maintain technical documentation, manuals and IT policies

9. Provide IT & Cyber Security training to colleagues

10. Provide 2nd Tie IT & network support to other offices colleagues and vessels

11. Attend the vessels at Singapore anchorage for shipboard problem solving if required

Requirements:

1. Higher Diploma or above in IT/Computer Science or related discipline

2. 1 year or above relevant experiences in software/application support

3. Professional certificate(s) holder such as ITIL / MCITP / MCSA / CCNA will be an advantage

4. Experience with Windows Server, SQL database, VMware virtualization and basic application design knowledges

5. Experience with Microsoft administration e.g. Active Directory, Exchange, SharePoint, Office 365, Azure Clouds will be an advantage

6. Able to work independently and collaborate with global team in a proactive manner with good communication skills with colleagues and vendors

7. Good spoken and written english for handling english speaking people

8. Pro-active, dynamic and with good analytical/conceptual thinking

9. Willingness to work with colleagues from different nationalities and cultures

10. Occasional travel is required

Job responsibilities:

• Troubleshoot for network related issue.
• Change request for network configuration.
• Drive to problem resolution and search for root cause.
• Communicate with internal/external customers/teams when required.
• Manage the documentation.
• Carry out other related duties as assigned.

Requirements:

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 2 years of relevant working experience with scripting skills in Python and Ansible, or other programming languages.
• Ability to diagnose LAN/WAN network devices, and perform routing and switching.
• Good knowledge of Firewall, VPN and ACL.
• Basic knowledge of Palo Alto firewall.
• CCNA or CCNP certification is a plus.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• To assist in all Banqueting event and daily operations.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.

• Serving, clearing of dishes. Other ad hoc duties

• To perform any other duties that may be assigned by the Management

Requirements:

• Hardworking with a positive attitude.

• Prior experience working in banquet would be at advantage

• This job required to handle / carry heavy items

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

JD and Qualifications:

RESPONSIBILITIES:

• Provide world class technical support to our customers (engineer to engineer)

• Build technical relationships with our customer’s engineering teams.

• Engage customers early in design stage to achieve design win.

• Understand customers technical requirements and create concepts to solve customer’s interconnect challenges.

• Differentiate our products and services above our competitors.

• Provide design guidance to customers on innovative interconnect applications against their design requirements.

• Understand our customers technical roadmaps to co-work with various business unit development activities to customer needs.

• Some travel will be required to meet with customers within different S.E.A region.

QUALIFICATIONS:

• Bachelor’s Degree in Mechanical or Electrical/Electronic Engineering

• 3-5 years of experience in connectors application or system level interconnect requirement.

• Knowledge of power supplies, BBUs, server/GPU, storage, networking and Data Center rack level solutions is desirable.

• General knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.)

• Highly proactive, innovative, enthusiastic, passionate, with strong problem solving, and analytical thinking skills and team player.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.

Responsibilities:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Requirements:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 1 years of operations experience in Linux and windows operating system
• Have a high sense of responsibility and teamwork spirit
• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus
• Able to work night shift when required

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R165674

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

We seek a Data engineer to support our high frequency trading activities and quantitative research. At Grasshopper we recognise that effective research and trading strategies are built upon solid foundations in the collection, storage, and service of data. Grasshopper trades at a number of exchanges globally and we are looking for an experienced engineer interested in working with terabytes of data to join our team.

As a Data Engineer, you are expected to build data pipelines that efficiently and reliably process and transform data captured across various systems as well as to design and implement storage solutions for enabling users to generate valuable signals and insights. You’ll have a chance to work with Google Cloud technologies, Scala, and possibly introduce a new solution yourself if you can make a case for it.

Responsibilities

● Implement, monitor, and maintain data pipelines for market, transaction, reference, and other
data.
● Perform all needed data cleansing and transformation to improve data quality.
● Work closely with traders and researchers to consume and analyze data faster and more
efficiently.
● Deploy new data models that provide insightful and actionable analytics across the firm.
● Manage the entire data processing system and advising of any necessary infrastructure changes.

Skills and Knowledge Required

Attributes
● Thinks clearly, learns quickly, solves problems, and can work with no supervision.
● Asks good questions. Communicates effectively.
● Development experience in more than one programming language, preferably different (e.g.
strongly versus dynamically typed, functional versus object-oriented).
● Familiarity with software development practices. Works well in a team.
● Experience with databases and SQL.
● Experience with stream processing.

Good to have
● Knowledge of electronic trading and tick data
● Knowledge of data modelling and database design.
● Experience of data processing/ETL implementation.
● Experience with distributed systems.
● Experience with messaging middleware such as Solace or Kafka.
● Experience with (NoSQL) databases such as Hadoop, Cassandra

Qualifications

A good degree with a focus on Data Engineering or the equivalent.

Job Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Qualifications:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• Minimum 2-3 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/Linux/UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is an advantage.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

☑ SINGAPOREANS ONLY

☑ 1 yr contract renewable

☑ Transport at Sengkang, Tampines, Pasir Ris

☑ MNC at Loyang

· Attend to customers’ enquires / complaints through phone /email/ fax and ensure that necessary actions are taken and followed through.

· Prepare and generate quotation / charges for customers, Job Order Processing (JOP).

· Liaise with sub-contractors, customers and other related authorities/ parties to ensure service are completed within timeline and to customer’s satisfaction.

· Sort out service reports upon completion and ensure they are well documented and uploaded to SMS system.

· Prepare service request form/ SMS order for vendors / sub-contractors.

· Prepare shipping form for delivery of items deliver customers.

· Reservations and bookings of air tickets

· Prepare and draw materials / parts for subcontractor or Technician / Engineer.

· Raise purchase requisition to obtain accessories, installation materials or parts which are required in the project / service jobs.

· Ensure orderly records are in order of all the work schedules and proper filing systems and documentations (for example: repair receipts, service reports, quotations, service request, etc.). Ensure all work schedule records, filing systems and documentations (For example: repair receipts, service reports, quotations, service request, etc.) are kept in order.

· Coordinate and maintain schedules for projects and service works for all the service personnel.

· Handling all equipment warranty claims.

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Our client is an Energy and Oil and Gas service company currently has an opportunity for an experienced Structural Design Engineer, for FPSO project.

Your responsibility includes close working relation with major clients and vendors for effective project management. A strong conversant in local and international codes and standards with experience in reviewing design and prepare project specification.

You should be Diploma / Degree qualified in Engineering discipline with relevant experience in offshore marine project exposure in the region. Ability to interpret construction drawings and be a team player. Good command of written and spoken English.

The position is based in Singapore.

For further details, please apply online with a detailed CV or reach out to [email protected]

As a Cloud Integrator/Engineer, you will be supporting in a banking and payment solution project performing server migration support.

Responsibilities

· Candidate in engineering expertise and support experience to help deliver successfully projects within deadlines/costs, and work closely with project manager and functional teams (Sales and Product, and R&D teams)

· Responsible to integrate and deliver solutions with customers in the cloud/on-premise according to the customer requirements and the project plan following best practices

· Design, develop and validate specified custom banking solution projects

· Provide visibility to Project Manager on partner/customer integration progress

· Provide technical guidance and participate in training, troubleshooting, validation of the whole solution until project completion and customer acceptance

· Support Project Manager on handover all the details of the project completion to Operation team

· Provide support for depth technical analysis and resolution to Operation team

· Optimize solution and delivery processes

Requirements

· Degree in Electrical/Electronics/Computer/Software Engineering, or related fields.

· At least 3 years of relevant working experience

· Knowledge in managing VSA in addition to RADIUS applications management will be a huge plus

· Deployment experience with the following web containers

Ø Tomcat

Ø WebSphere

· Familiar with Linux operating systems

Ø Able to independently run Linux commands

Ø Able to do bash scripting

· Experience in developing the following:

Ø Web portal

Ø REST API Implementations

Ø Understand the basic principles to secure the REST API endpoints

· Competent in the following programming languages/frameworks

Ø Java Frameworks

Ø Spring Boot

Ø Spring Hibernate

Ø Spring MVC

Ø Spring Security (good to have)

Ø JavaScript

· Experience in perform CRUD operations in the following databases (need to know 2-3 DB)

Ø MariaDB

Ø MSSQL

Ø MySQL

Ø Oracle 12c and above

· Knowledge in any of the following scripting languages

Ø JavaScript / Nodejs

Ø PERL

· Customer facing experience to collect and analyze requirements

· Driven to learn new solutions and concepts

· The following are good to have but not mandatory:

Ø Mobile application development experience

v Android

v iOS

v Objective C / Swift 5 and above

Ø Knowledge in cryptography principles

v Hashing algorithms

v Asymmetric operations

v Symmetric operations

v PKI

(Note: Those bolded are compulsory to have)

Responsibilities

• Support in process improvements, customer returns, cycle time reduction and scrap reduction initiatives.
• Work closely with Process/Manufacturing Engineer to monitor and improve the process capability.
• Ensure the scrap, production yield and cycle time reduction targets are met.
• Review process issues, NCR and conduct failure analysis.
• Updating of Manufacturing work instructions/routers.
• Participate in cross-functional teams on various improvement projects.
• Conduct Evaluations/Special Build Request.
• Support QA for failure analysis and identification of corrective action for customer returns and internal CAR’s.
• Preparation of the failure analysis report on customer return parts.
• Co-ordinate and expedite First article build with Production.
• Participate as a team player in maintaining a conducive, healthy & safe work environment.
• Maintains good housekeeping, safety and discipline in work area.
• Hands-on experience in assembly of prototype module.
• Perform other duties as requested by management.

Requirements

• Diploma in Mechanical/Mechatronics Engineering is preferred.
• Min 2 years working experience in manufacturing environment.
• Good knowledge and skill in Solidworks is an added advantage.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Job Description:

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus
• Mon - Friday, 8:00 am to 5:00 pm

Job Types: Full-time, Contract

Contract length: 12 months

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Requirements:

• Proven experience working as a Network Operations Engineer, Network Administrator, or similar role in a complex IT environment.
• Strong knowledge of network protocols, technologies, and architectures, including LAN, WAN, VPN, MPLS, BGP, OSPF, and VLANs.
• Experience with network monitoring and management tools such as Nagios, SolarWinds, or PRTG.
• Familiarity with the ITIL framework and its processes, including incident management, problem management, change management, and service request fulfilment.
• Excellent troubleshooting and problem-solving skills with the ability to analyze network-related issues and implement effective solutions.
• Solid understanding of network security principles and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.

Workday/time: 2 shifts

a. Mon to Fri: 8:30 am to 4:30 pm / Sat: 9:00 am to 1:00 pm.

b. Mon to Fri: 9:00 am to 6:00 pm.

Job Types: Contract, Full-time

Contract length: 12 months