Responsibilities:
- Oversee deployment, change management, issue triage, and infrastructure management for overseas games and related components/systems, including game monitor systems and login services.
- Monitor and dashboard game observability to ensure reliability, scalability, and security.
- Understand game architecture, analyze potential risks (e.g., hidden troubles, performance bottlenecks), and respond accordingly.
- Facilitate daily communication and coordination among various teams.

Requirements:
- Bachelor’s degree or higher in Computer Science or a related field.
- Over 3 years of operations experience in Linux and Windows operating systems.
- Excellent sense of responsibility and teamwork spirit.
- Proficient in scripting programming (e.g., Bash, Python, SQL is a plus).
- Experience with worldwide online game live operations is advantageous.
- Willingness to work night shifts when required.

Duties and Responsibilities:

1. Key Result Area: Grow the Business and Achieve Sales Targets

• Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
• Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

• Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
• Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors’ movements.
• Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
• Negotiate with current and new clients on contracts and sales orders.
• Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
• Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Collectively resolve clients’ complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

• Respond to complaints from clients and give after-sales support on a timely basis.
• Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team’s expertise.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
• Maintain proper documentation of clients’ contacts and sales services provided.
• Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.
• Maintain quality service by establishing and enforcing the company’s service standards.
• Become a valuable and helpful resource in all of dealings with clients by providing relevant information and guidance, research and recommended solutions with a friendly reputation in the industry.

4. Functional Competences

• Able to sell, up-sell and cross-sell.
• Able to plan, organise and prioritise tasks.
• Possess an aptitude in problem-solving.
• Able to work well in a fast-paced environment.
• Capable of collecting, analysing, processing and storing information.
• Good team working and communicating skills, both verbal and written.
• Able to manage relationships and expectations at various levels.
• Good interpersonal skills (approachable, positive, motivated, go-getter attitude).
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software.
• Maintain relevant skills and knowledge by attending essential trainings and workshops.
• Continuously identify opportunities for further improvement to current sales processes.

Requirements:

• Possess at least a Diploma in Engineering
• Preferably at least 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg No : R1989151

We are looking for an individual on behalf of our esteemed client who loves a challenge and dare to disrupt the status quo!

An ideal candidate would be an independent, pro-acve, and ambious individual who is commited to making a meaningful contribuon. The candidate will play a leading role in supporng client engagements, as well as utilising strong technical experience to implement IAM soluons that best fit our clients’ needs.

What would you do:

• Work with clients to understand requirements and propose solutions
• Deploy and configure Access Management solutions
• Review and advise on security design and remediation projects
• Mentor and groom junior teammates

Ideal Experience:

• 3 years of professional work experience as Access Management Consultant/Engineer
• Ability to deliver Access Management project across all aspects (eg. Analyse, Design, Develop, Configure, Test, Deploy, Document)
• Background in delivering and working with major Access Management vendors or service provider

Ideal Skills:

• Deliver Access Management Strategy
• Understanding of Single Sign On Principles (SAML, WS-Fed, OAuth2 & OIDC)
• Understanding of Identity Federation, PasswordLess & MFA concepts
• Experience in deploying and configuring at least one of the following solutions: PingFederate, PingOne, PingID
• Basic knowledge in Cybersecurity (encryption, signature, PKI)
• Basic knowledge in network (routing, balancing, firewall)
• Strong written & verbal communication skills

Bonus Experience:

• Product certification from PingIdentity
• Knowledge of Azure AD & SailPoint
• Scripting (PowerShell/Bash)
• Understanding of directory functioning

The Job:

• Serve as the first point of contact for customers seeking technical assistance over the multiple touchpoints such as phone, email, ecommerce, social media
• Direct the customer to articulate their requirements through carefully designed questions
• Identify the issue encountered by the customer and open the right support ticket in the system
• Determine the solution based on the issue and details provided by customers and reassign ticket to relevant support team
• Understand the required skills and knowledge to resolve customer's issues
• Coordinate with internal support teams to resolve customers' concerns
• Monitor and follow up on all outstanding support tickets
• Record events and problems and their resolution in logs
• Follow-up and update customerstatus and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Preparation of simple monthly reports for feedback to supervisor
• Identify and suggest possible improvements on procedures
• Monitor and respond to emergency cases such as public relations media in accordance to established procedures
• Process colour marketing mails to customers
• Assist in the new development of CRM system
• Set standard operating procedures in place in channeling the support tickets
• Ad-hoc frontdesk duties

Job Requirements:

• Minimum Diploma in any discipline
• Prior experience in customer service or support is a plus
• Passionate about providing excellent support & service
• Organized and able to prioritize and multi-task
• Have excellent interpersonal and written communication skills
• Tech savvy e.g. Proficient with Microsoft Office, Internet Browser, mobile applications)
• Flexible and adaptable towards changes
• Familiar with social media channels and platforms (such as Facebook, Instagram, chatbots)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Position Overview

As a Data Engineer at ClearWind, you will play a pivotal role in the development and maintenance of our innovative geospatial data system. This system is vital to ClearWind’s data operations, encompassing two Linux virtual machines (VMs) and API connections to numerous internal software tools. Your primary focus will be on creating and ensuring a seamless data integration between Google Earth Engine analysis and the R server, a critical component of our VMs.

You will be entrusted with the crucial task of managing data flow from field operations to headquarters, architecting and refining the central geospatial data system, and processing project data in line with Verra VCS methodologies and CCB Standards. Your responsibilities will extend to designing new data flow architecture, automating processes, and ensuring that our data analysis upholds the highest standards of statistical rigor.

In this role, you will work closely with several key team members, contributing significantly to the success and growth of ClearWind’s projects. This position reports to the Global Head of GIS and the Head of Systems.

Duties

· Lead the development and optimization of virtual machine-based data and software infrastructure on Google Cloud for the specific purpose of processing carbon emissions data and conducting sophisticated data analysis.

· Collaborate with the members of the GIS team to perform analysis on Google Earth Engine (GEE) to extract relevant geospatial data; Integrate geospatial datasets to extract and monitor carbon emissions data over time.

· Translating VCS Verra Methodologies into a cloud-based system that and either be given an interface to receive and process raw field data or be used to input minimum screening criteria for a project for initial scoping and feasibility assessments.

· Design and deploy robust data ingestion pipelines using programming languages Python and R to ensure the seamless integration of diverse data sources, including GIS and statistical datasets.

· Spearhead the creation of custom data transformation and loading scripts using bash and Python; Oversee the design and implementation of multiple PostGIS databases, tailored for the management of large-scale carbon emissions data analysis.

· Host and manage Linux VMs, including multiple servers and applications using Docker.

· Ensure the continuous and real-time collection and aggregation of data from field operations to headquarters for immediate analysis; Implement a rigorous statistical analysis framework that ensures compliance with various relevant standards and methodologies.

· Continuously optimize the system and infrastructure for efficiency and ease of use. Ensure full transparency, enabling 3rd-party verification of data and methodologies.

· Develop web applications for real-time data visualization, incorporating interactive and user-friendly automatic statistical analysis features. The current application and dashboards are created in Shiny (R Server).

· Establish an evidence validation framework that can cross-reference and reconcile data from multiple sources if required.

· Contribute to the writing and development of the Project Design Document for ClearWind’s future projects.

Required Skills:

· Proficiency in programming, mathematics, and statistics for data processing.

· M.S. in Geography, Information Science, or Earth Sciences, with 4-5 years of experience in a related field

· Demonstrated ability to manage a data from variety of sources and track updates and modification

· Knowledge and Experience with Geographic Information Systems (GIS), including Google Earth Engine and Google Earth Engine application development

· Proficiency with interpreted data languages for carbon data, including one or more of the following: Python, Javascript for Google Earth Engine, R, and/or IDL. Proficiently in R is essential.

· Experience with version control (i.e. GitHub) and agile development practices

· Proficiency working in a UNIX/Linux command-line environment and shell scripting

· Experience with reading, subsetting, interpreting, and utilizing geospatially referenced and structured data for research and applications.

· Familiarity and experience in metadata standards and conventions

· Excellent data documentation skills

· Demonstrated ability to work both independently and in a dynamic team environment while dealing with multiple issues, tasks, and priorities concurrently

· Experience in Google Cloud Platform (GCP) and web development is ideal

· Familiarity with containerisation on Docker is recommended

Work Condition & Team

The chosen candidate will mainly work at our modern office in the central area of Singapore. They will also be required to travel regularly to project sites within the region. The candidate will be part of the dynamic and diverse team dedicated to making a meaningful, significant impact against climate change.

Our mission involves preserving and restoring crucial ecosystems in Southeast Asia. Together, we aim to build a greener and more sustainable future.

If you believe this is the ideal opportunity for you, we encourage you to apply through our job board. Please provide the most recent version of your CV along with your availability details.

Come Join Us

ClearWind is a Singapore-based forest carbon project development company. They design and develop nature-based projects across Southeast Asia to tackle climate change by protecting tropical forests and restoring natural ecosystems. ClearWind aims to achieve this through global carbon and climate markets, while also ensuring that local communities and ecosystems benefit from their projects. They help communities leverage natural capital for economic development, while also assisting companies in meeting their climate targets.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

**Job Summary:**

We are seeking dedicated and enthusiastic individuals to join our Chez Suzette Service Crew team. As a Service Crew member, you will play a crucial role in ensuring exceptional customer service and maintaining a clean and welcoming environment for our patrons. You will be responsible for various tasks related to food & everage service, customer assistance, and maintaining the overall cleanliness and functionality of the establishment.

**Key Responsibilities:**

1. **Customer Service:**

- Greet customers warmly and assist them in a friendly and professional manner.

- Take and process customer orders accurately and efficiently.

- Address customer inquiries, concerns, and special requests.

- Ensure a positive dining experience for all customers by providing prompt and courteous service.

2. **Food Preparation and Presentation:**

- Serve the food in a timely manner, communicate with the chef.

- Ensure that food items are presented attractively and in a timely manner.

- Monitor food quality and report any issues to the kitchen staff or management.

3. **Maintaining Cleanliness:**

- Keep the dining area, kitchen, and service areas clean and organized at all times.

- Perform routine cleaning duties such as sweeping, mopping, and sanitizing surfaces.

- Monitor and refill condiments, napkins, and utensils as needed.

4. **Teamwork:**

- Collaborate effectively with kitchen staff and other service crew members to ensure smooth operations.

- Assist team members during busy periods or with tasks as directed by the supervisor or manager.

5. **Compliance and Safety:**

- Adhere to all food safety and sanitation guidelines.

- Follow company policies and procedures, including dress code and hygiene standards.

- Report any safety concerns or incidents promptly to the supervisor or manager.

**Qualifications:**

- High school diploma or equivalent preferred.

- Previous experience in a similar role is a plus but not required; training will be provided.

- Excellent customer service and communication skills.

- Ability to work in a fast-paced environment and remain calm under pressure.

- Strong attention to detail and a focus on cleanliness.

- Willingness to learn and follow company policies and procedures.

- Availability to work flexible hours, including weekends and holidays.

**Physical Requirements:**

- Ability to stand for extended periods.

- Ability to lift and carry stuff

**Benefits:**

- Food Allowance

- Transporation Allowance after midnight service

- Tips

- Incentive Programmes

**How to Apply:**

Interested candidates are encouraged to submit their resumes and cover letters to *****@chezsuzette.sg. Please include any relevant work experience and references.

Chez Suzette is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workplace.

Summary of role requirements:

• Looking for candidates available to work:Tuesday: Morning, Afternoon, Evening
  Wednesday: Morning, Afternoon, Evening
  Thursday: Morning, Afternoon, Evening
  Friday: Morning, Afternoon, Evening
  Saturday: Morning, Afternoon, Evening
  Sunday: Morning, Afternoon, Evening
  
• 1 year of relevant work experience required for this role
• Working rights required for this role

Quick apply