Roles and Responsibility

• Lead and develop repair processes for Component Repairs for Rolls-Royce Trent Engine Components.
• Lead and assist in development of required tooling for respective repairs and inspection requirement, creation of manufacturing routers and process instructions (data cards, recording forms, Setup plans, etc.)
• Lead in demonstration of First article for assigned repair schemes per AS9102, AS 130000 and Rolls-Royce's SARRe Guideline for suppliers.
• Work closely with the Manufacturing Engineers and Specialist from Customer team to achieve assigned monthly targets of repair development of Repairs.
• Assist Manufacturing Engineers in resolution of technical and operational challenges or concerns raised to Rolls-Royce, and ensure follow through till approval is obtained and repair is handed over to shop operations.
• Assisting all steps involved in Source Approval validation packages for Rolls-Royce Source control Repair schemes, and other documentation required for industrialization and approval.
• Assisting effectively interfaces with Engineering, Operations, Quality, Suppliers and other support teams during repair industrialization into the Shop and ensure that it meets Safety, Quality, Delivery and Productivity objectives, within schedule and budget.
• Interface with vendors and internal functions in an effective manner to ensure that the action items to be carried out for the repair development are executed on time and in budget.
• Assure that all engineering designs and technical data are completed and accurately documented to provide an accurate technical/historical base for future reference and to meet customer/end user requirements.

Job Requirement

Bachelor’s degree in mechanical / Aeronautical / Material or other relevant Engineering discipline with Min. 5 years of Repair development or repair design experiences.

Technical Expertise

• Well versed in Rolls-Royce Repair Schemes designs, application of engine manuals and Cleaning and inspection chapter, Special Process Manuals and Overhaul process.
• Demonstrated knowledge and experience in Rolls-Royce Component Repair processes
• Good understanding of manufacturing and inspection tools and processes used in the repair industry, such as heat treat, thermal spray, glass bead & shot peening, arc welding, Wide Gap brazing, machining, etc.
• Knowledge of GD&T, tool/fixture design and applications in repair.
• Good to have expertise in Nozzle Guide Vanes and Stator Vanes repair.

The performance of the onsite engineer will be evaluated based on:

• Timeliness and quality of repair schemes developed.
• Feedback from team members and stakeholders.
• Compliance with regulatory and internal quality standards.

Roles and Responsibilities

• Lead and develop repair processes for Component Repairs for Rolls-Royce Trent Engine Components.
• Lead and assist in development of required tooling for respective repairs and inspection requirement, creation of manufacturing routers and process instructions (data cards, recording forms, Setup plans, etc.)
• Lead in demonstration of First article for assigned repair schemes per AS9102, AS 130000 and Rolls-Royce's SARRe Guideline for suppliers.
• Work closely with the Manufacturing Engineers and Specialist from Customer team to achieve assigned monthly targets of repair development of Repairs.
• Assist Manufacturing Engineers in resolution of technical and operational challenges or concerns raised to Rolls-Royce, and ensure follow through till approval is obtained and repair is handed over to shop operations.
• Assisting all steps involved in Source Approval validation packages for Rolls-Royce Source control Repair schemes, and other documentation required for industrialization and approval.
• Assisting effectively interfaces with Engineering, Operations, Quality, Suppliers and other support teams during repair industrialization into the Shop and ensure that it meets Safety, Quality, Delivery and Productivity objectives within schedule and budget.
• Interface with vendors and internal functions in an effective manner to ensure that the action items to be carried out for the repair development are executed on time and in budget.
• Assure that all engineering designs and technical data are completed and accurately documented to provide an accurate technical/historical base for future reference and to meet customer / end user requirements.

Job Requirement

Bachelor’s degree in Mechanical/Aeronautical/Material or other relevant Engineering discipline with Min. 5 years of Repair development or repair design experiences.

Technical Expertise

• Well versed in Rolls-Royce Repair Schemes designs, application of engine manuals and Cleaning and inspection chapter, Special Process Manuals and Overhaul process.
• Demonstrated knowledge and experience in Rolls-Royce Component Repair processes
• Good understanding of manufacturing and inspection tools and processes used in the repair industry, such as heat treat, thermal spray, glass bead & shot peening, arc welding, Wide Gap brazing, machining, etc.
• Knowledge of GD&T, tool/fixture design and applications in repair.
• Good to have expertise in Nozzle Guide Vanes and Stator Vanes repair.

The performance of the onsite engineer will be evaluated based on:

• Timeliness and quality of repair schemes developed.
• Feedback from team members and stakeholders.
• Compliance with regulatory and internal quality standards.

Location : Tuas (Chemical Production Environment)

Working hours : Monday to Friday

Roles & Responsibilities

• To plan and execute corrective/preventive maintenance on facility equipment and production equipment to ensure good efficiency and availability.
• Implement TPM program in HPSL such as autonomous maintenance and critical spare part management.
• Engage external equipment vendor for service contract and ad hoc diagnostic or corrective maintenance activities.
• Support safety and EHS related activities and audits.

Description of Responsibilities and Duties

• Plan and execute corrective/preventive maintenance on facility equipment and plant equipment to ensure good efficiency and availability. Generate equipment and facilities related records/reports/ documentations on above activities.
• Implement TPM strategy. Responsible for tracking machinery spare parts usage, maintaining adequate quantity, critical parts requirement, spare parts management, continuous improvement, and ISO audits.
• Support EHSS related topics, ensure site is in full compliance with Environment, Health and Safety (EHS) and Security regulation and policy.
• Resolve various equipment performance issues internally before approaching equipment vendor. Review equipment log and technician feedback for quick solutions.
• Liaise and co-ordinate jobs to be performed by contractors for facilities and plant equipment. Ensure work completion and achieve high standard of work.
• Perform site EHSS inspection/audits and ensure that all corrective/ preventive actions are close in timely manner. Responsible for internal/external audits and EHSS activities.
• Interpret electrical diagrams and mechanical drawings for equipment troubleshooting with at least 3 years hand-on experience
• Evaluate existing/new contractors’ performance and negotiate with them on quotations and service level.

Requirements:

• Hands on experience in mixer and milling equipment maintenance is an advantage.
• Knowledge in TMP, Equipment FMEA is an advantage.
• Knowledge in facilities maintenance (Electrical, water, AC) is an advantage.
• EHS competence, familiar with ISO45001 & ISO14000 is a plus.
• Able to read electrical, hydraulic, pneumatic and mechanical diagrams and carried out maintenance work accordingly.
• Lead and guide technicians on above work.
• Operational hands-on experience
• Work under pressure and multi-tasking.
• A good team player and have good interpersonal skills
• Safety conscious

Education:

• Degree/Diploma in Mechanical Engineering or equivalent
• Minimum 5 years of relevant working experiences
• Experience in chemical and mechanical process

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description:

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Assist the Chief Engineer in the general administration, training and coaching within the department.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Source for quotations and prepare purchase requisitions for spare parts and repair works.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, § Government and Manufacturer specifications.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Job Requirements:

• Engineering Diploma and at least 2 years of experience in a similar role.
• Computer literate.
• Good command in English language.
• Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
• Strong interpersonal and communication skills.
• Able to work well with teams and demonstrates excellent leadership.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Working hours: Mon - Fri, 8.30am - 6pm

Job Responsibilities:

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost, and scope
• Manage and oversee project documentations and subcontractor matters
• Perform System Setup, Database setup, resolve technical & design issues
• Support for IT infrastructure comprising Microsoft OS
• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project
• Installation, Debug and troubleshooting IT-related issues

Requirements:

• At least 3 – 4 years’ onsite Systems Engineer experience, with experience in Database, Cybersecurity and Windows OS Virtualization
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

• Monitor alerts for various database, including MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and MongoDB, and take appropriate actions to ensure stability and performance.
• Perform daily health checks of production databases to ensure high availability, security, and optimal performance.
• Monitor daily backups and implement recovery solutions to ensure data resilience and business continuity.
• Manage database availability and performance, including incident and problem management processes.
• Collaborate with the Major Incident Management (MIM) team to resolve and coordinate responses to high-criticality issues.
• Execute periodic production patching and upgrade management to maintain database performance and security.
• Work closely with users and vendors to troubleshoot and resolve issues impacting service levels.
• Identify and implement opportunities for process improvements, automation, and efficiency gains in database operations.
• Ensure compliance with banking industry regulations, standards, and best practices related to database management, security, and compliance.
• Monitor and maintain database performance, security, and resilience for various databases including MariaDB, Oracle, DB2, and more.
• Implement backup and restore procedures, including point-in-time recovery for MariaDB, and manage archive logging for Oracle and DB2.
• Conduct routine patching and upgrades both manually and via Robosys.
• Stay updated on industry regulations, standards, and best practices related to database management, security, and compliance.
• Perform basic Linux (RedHat), AIX, and Windows system administration and execute relevant commands as needed.

Requirements:

• Degree in Information Technology or any related field.
• Minimum 3-5 years of experience in database management.
• Familiar with at least 2 databases among MySQL/MariaDB, PostgreSQL/EDB, Oracle, MSSQL, DB2, MongoDB, and Redis.
• Hands-on experience with database replication, backup, and restore, particularly for MariaDB, PostgreSQL, EDB, Oracle, and DB2.
• Familiarity with monitoring tools and the ability to take action on Long-Running Queries (LRQ) and LOCKWAITS for Oracle, DB2, and MSSQL.
• Basic knowledge of database monitoring for Redis, including shard synchronization and database health checks.
• Basic knowledge of Linux operating systems (RedHat), AIX, Windows, and associated commands.
• Excellent communication and client management skills.
• Self-motivated team player with a commitment to learning and performance improvement.
• Ability to work various schedules, including nights, weekends, and holidays, to support 24x7 coverage.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Benefits:

• Basic salary: $2000 - $2400 (Gross up $3000++)
• AWS + VB + Quarterly Bonus + Other Good Benefits + Allowances + OT Payable if required
• Salary Increment after 3 Months
• Annual Leave 15 Days
• Monday - Friday
• 8.15AM - 5.30PM
• Global MNC
• Good Career Opportunity for Progression
• Company Location: West (Transport provided)

Job Scope:

• Administrative Duties
• Import / Export Permit
• Prepare Packing List
• Arrange Shipments
• Provide Excellent Customer Service
• Other Duties as Assigned

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tai Yen Wen(Eunice)
Registration Number: R22105780

EA Licence No: 24C2293

Location: Parkway Parade/ Great World

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job description:

• Managing project and dealing with labour, materials, & equipment
• Lowering wastage of material/equipment/ resources
• Liaise with subcontractors and performing project management to ensure that project progresses according to schedule and to take the appropriate corrective action when deviations arise.
• Coordinating with all related stakeholders to ensure project delivered on time
• Handling administration of contract, claims, disputes, variation and final accounts.
• Project planning & material requisition
• Project engineer experience
• Diploma/degree in engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

We're seeking a talented Electrical & Electronics Engineer to join our clients dynamic team of innovators! As a key member of multidisciplinary team, you'll collaborate with experts in software, computer, mechanical, electronics, and communications engineering to turn visionary ideas into reality.

Your Mission:

Design and develop cutting-edge electrical architectures and modules for underwater robotic and sensor systems. Your expertise will help us create smarter, faster, and more adaptable systems that revolutionize our capabilities.

Responsibilities:

• Design and develop electrical architectures and modules for underwater systems
• Perform design analysis, technology assessments, and trade-off studies
• Participate in all aspects of Electrical and Electronics design
• Integrate, test, and assemble hardware systems

Requirements:

• Degree in Electrical and Electronics Engineering / Mechatronics and Robotics
• Knowledge in drawing wiring diagrams and schematics
• Soldering and cable harnessing skills
• Microcontroller and programming knowledge (advantageous)
• Passion for engineering design and research in underwater robotics and sensors
• Strong analytical skills and product design knowledge
• Ability to work under tight deadlines

What We Offer:

• Opportunity to work on cutting-edge underwater projects
• Collaborative and dynamic work environment
• Professional growth and development
• Location: Ang Mo Kio

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, solidifying its position as an industry trailblazer.

Quick Snapshot:

As the Lead DevOps Engineer, you will play a crucial role in managing and optimizing our AWS infrastructure, Kubernetes clusters, and PostgreSQL databases. You will be responsible for ensuring the performance, security, and scalability of our systems while leading initiatives to improve our DevOps practices. Your strong coding foundation will help you automate processes and enhance system reliability. Additionally, you will guide and mentor junior team members, contributing to their growth and the overall success of the team.

In this role, you will also lead our DevSecOps initiatives in an enterprise SaaS environment focused on B2B2C platform security. Your expertise will be essential in embedding security at every stage of the software development lifecycle, building secure and scalable infrastructure, and developing automated solutions to prevent, detect, and remediate vulnerabilities.

What’s the role?

• Design, implement, and maintain DevSecOps pipelines and practices that integrate security checks, threat detection, and vulnerability management throughout the CI/CD pipeline.
• Build and secure IaC using tools like Terraform, AWS CloudFormation, and Kubernetes, ensuring all infrastructure meets security standards.
• Maintain and optimize Kubernetes clusters for efficient orchestration of containerized applications.
• Administer and fine-tune Postgres SQL databases for optimal performance and reliability.
• Implement and manage CI/CD pipelines to streamline development and deployment processes.
• Monitor system performance, detect and resolve issues, and ensure high uptime and reliability.
• Ensure the security of the infrastructure by implementing best practices and conducting regular audits.
• Lead projects related to service on the edge, data warehouses, and other critical infrastructure components.
• Maintain compliance with industry standards (e.g., ISO/IEC27001:2013 and ISO 27018:2019), and contribute to ongoing audit and risk management processes to meet regulatory requirements.
• Collaborate with development teams to improve code readability, latency, and overall application performance.
• Mentor and provide technical guidance to other DevOps engineers.

Who are we looking for?

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 8+ years of proven experience as a DevSecOps Engineer, cybersecurity or similar role, with a strong focus on AWS, Kubernetes, and Postgres SQL.
• Solid coding foundation, with proficiency in languages such as Python, Go, or Shell scripting.
• Experience with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Strong understanding of CI/CD principles and tools such as Jenkins, GitLab CI, or CircleCI.
• Knowledge of performance optimization techniques for both applications and databases.
• Experience with service on the edge and data warehouse solutions.
• Excellent understanding of security best practices and experience implementing security measures.
• Proven leadership skills with experience leading projects and mentoring junior team members.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with additional database technologies (e.g., MySQL, MongoDB).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Experience with serverless architecture and microservices.

What’s on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 1 – 2 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Location: Loyang

Basic + AWS + VB

5days 8:30am - 5:30pm

• Create sales quotation upon request from customers or sales team.

• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.

• Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup.

• Support Field Service on service order and billing.

• Manage quality complaints between customers and source plant.

• Update equipment parts lead time.

• Follow-up on incoming shipment (equipment parts) including system projects.

• Ad-hoc activities or administrative task as assigned.

Requirements:

• Minimun GCE 'A' Level or Diploma level

• Knowledge of PC-Work (MS-Office: Excel etc.)

• SAP knowledge is preferred

• Experience with international customers

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Responsibilities:

• As part of the user identity verification team, responsible for building the automation system of user identity data assessment, perform data enhancement systematically, and improve verification system accuracy.
• Perform high quality coding, testing, and other engineering best practices.
• Participate in architecture design, construction and optimisation of the global payment compliance system to ensure quality and scalability.

Qualifications

• Bachelor Degree in Computer Science or a related field;
• Solid coding foundation in one or more programming languages, preferably in Golang/Python;
• Hands-on experience with data structures and algorithms;
• Excellent system design capabilities, and familiarity with the principles and applications of databases, caches, and message queues;
• Possess excellent logical thinking ability, good at problem solving and analysis;
• 3 years and above relevant work experience

Responsibilities:

• Design, build, and manage secure, scalable, and efficient cloud-based systems on Google Cloud Platform (GCP).
• Develop and deploy cloud applications using GCP services such as Compute Engine, App Engine, Kubernetes Engine, and Cloud Storage.
• Migrate on-premises infrastructure to Google Cloud Platform (GCP), ensuring minimal downtime and optimal resource utilization.
• Ensure compliance with security and regulatory requirements, implementing Identity and Access Management (IAM) and other security measures.
• Collaborate with cross-functional teams to identify business requirements and develop technical solutions.
• Optimize system performance, monitoring, and logging using Google Cloud Platform (GCP) tools like Stackdriver and Cloud Monitoring
• Stay up to date with Google Cloud Platform (GCP) innovations and best practices, applying expertise to continuously improve cloud architecture

Requirements:

• Bachelor’s Degree in Computer Science or any related majors.
• Minimum 2+ years of experience in cloud computing, preferably with google cloud platform (GCP)
• Must have relevant certification in google cloud or cloud architect.
• Excellent understanding of cloud architecture, migration, and deployment
• Proficiency in like Java, Python, or C++.
• Experience with agile development methodologies and version control systems like Git
• Excellent problem-solving skills and attention to detail.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Scopes:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Skills Essential:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Excellent communication skills, learning skills, problem analysis and solving skills.
• Have a high sense of responsibility and teamwork spirit
• Accept night shift when needed

Desirable:

• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus