Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon to Fri 8.30pm to 6pm

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Responsibilities:

• Monitor alerts for various database, including MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and MongoDB, and take appropriate actions to ensure stability and performance.
• Perform daily health checks of production databases to ensure high availability, security, and optimal performance.
• Monitor daily backups and implement recovery solutions to ensure data resilience and business continuity.
• Manage database availability and performance, including incident and problem management processes.
• Collaborate with the Major Incident Management (MIM) team to resolve and coordinate responses to high-criticality issues.
• Execute periodic production patching and upgrade management to maintain database performance and security.
• Work closely with users and vendors to troubleshoot and resolve issues impacting service levels.
• Identify and implement opportunities for process improvements, automation, and efficiency gains in database operations.
• Ensure compliance with banking industry regulations, standards, and best practices related to database management, security, and compliance.
• Monitor and maintain database performance, security, and resilience for various databases including MariaDB, Oracle, DB2, and more.
• Implement backup and restore procedures, including point-in-time recovery for MariaDB, and manage archive logging for Oracle and DB2.
• Conduct routine patching and upgrades both manually and via Robosys.
• Stay updated on industry regulations, standards, and best practices related to database management, security, and compliance.
• Perform basic Linux (RedHat), AIX, and Windows system administration and execute relevant commands as needed.

Requirements:

• Degree in Information Technology or any related field.
• Minimum 3-5 years of experience in database management.
• Familiar with at least 2 databases among MySQL/MariaDB, PostgreSQL/EDB, Oracle, MSSQL, DB2, MongoDB, and Redis.
• Hands-on experience with database replication, backup, and restore, particularly for MariaDB, PostgreSQL, EDB, Oracle, and DB2.
• Familiarity with monitoring tools and the ability to take action on Long-Running Queries (LRQ) and LOCKWAITS for Oracle, DB2, and MSSQL.
• Basic knowledge of database monitoring for Redis, including shard synchronization and database health checks.
• Basic knowledge of Linux operating systems (RedHat), AIX, Windows, and associated commands.
• Excellent communication and client management skills.
• Self-motivated team player with a commitment to learning and performance improvement.
• Ability to work various schedules, including nights, weekends, and holidays, to support 24x7 coverage.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Working hours: Mon - Fri, 8.30am - 6pm

Job Responsibilities:

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost, and scope
• Manage and oversee project documentations and subcontractor matters
• Perform System Setup, Database setup, resolve technical & design issues
• Support for IT infrastructure comprising Microsoft OS
• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project
• Installation, Debug and troubleshooting IT-related issues

Requirements:

• At least 3 – 4 years’ onsite Systems Engineer experience, with experience in Database, Cybersecurity and Windows OS Virtualization
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Requirement

• Perform routine inspections, maintenance, and repairs on compressors and related equipment.
• Diagnose and troubleshoot mechanical and electrical issues with compressors.
• Replace or repair defective components and parts as needed.
• Ensure all work complies with safety regulations and company standards.
• Maintain accurate records of service and repair activities.
• Provide technical support and advice to clients regarding compressor operation and maintenance.
• Respond to service calls and emergencies promptly.

Qualifications

• Proven experience as a Service Technician
• Possess Class 3 Driving license
• Strong knowledge of compressor systems and components.
• Proficiency in troubleshooting and repairing mechanical and electrical issues.
• Familiarity with safety regulations and best practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

☑ Company transport provided from MRT

☑ Class 3 License

☑ Attractive Bonus

Job Responsibilities

• Perform routine inspections, maintenance, and repairs on compressors and related equipment.
• Diagnose and troubleshoot mechanical and electrical issues with compressors.
• Replace or repair defective components and parts as needed.
• Ensure all work complies with safety regulations and company standards.
• Maintain accurate records of service and repair activities.
• Provide technical support and advice to clients regarding compressor operation and maintenance.
• Respond to service calls and emergencies promptly.

Requirements

• Class 3 license required
• Minimum Nitec or equivalent in Mechanical Engineering.

Interested applicants, kindly send your UPDATED resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Xue Fen
EA Personnel Reg No: R1653801

Job Description

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Work closely with Sales and Supply Chain to investigate customers’ complaints and to identify root cause(s) and implement agreed improvement initiatives
• Liaise with Technicians on scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty
• Escalate appropriate customer’s complaints or queries to relevant departments or management Assist in
• Establishing, tracking and monitoring customer satisfaction standards and other performance metrics
• Any ad-hoc duties as prescribed by HOD or Management

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job description:

• Managing project and dealing with labour, materials, & equipment
• Lowering wastage of material/equipment/ resources
• Liaise with subcontractors and performing project management to ensure that project progresses according to schedule and to take the appropriate corrective action when deviations arise.
• Coordinating with all related stakeholders to ensure project delivered on time
• Handling administration of contract, claims, disputes, variation and final accounts.
• Project planning & material requisition
• Project engineer experience
• Diploma/degree in engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

We're seeking a talented Electrical & Electronics Engineer to join our clients dynamic team of innovators! As a key member of multidisciplinary team, you'll collaborate with experts in software, computer, mechanical, electronics, and communications engineering to turn visionary ideas into reality.

Your Mission:

Design and develop cutting-edge electrical architectures and modules for underwater robotic and sensor systems. Your expertise will help us create smarter, faster, and more adaptable systems that revolutionize our capabilities.

Responsibilities:

• Design and develop electrical architectures and modules for underwater systems
• Perform design analysis, technology assessments, and trade-off studies
• Participate in all aspects of Electrical and Electronics design
• Integrate, test, and assemble hardware systems

Requirements:

• Degree in Electrical and Electronics Engineering / Mechatronics and Robotics
• Knowledge in drawing wiring diagrams and schematics
• Soldering and cable harnessing skills
• Microcontroller and programming knowledge (advantageous)
• Passion for engineering design and research in underwater robotics and sensors
• Strong analytical skills and product design knowledge
• Ability to work under tight deadlines

What We Offer:

• Opportunity to work on cutting-edge underwater projects
• Collaborative and dynamic work environment
• Professional growth and development
• Location: Ang Mo Kio

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, solidifying its position as an industry trailblazer.

Quick Snapshot:

As the Lead DevOps Engineer, you will play a crucial role in managing and optimizing our AWS infrastructure, Kubernetes clusters, and PostgreSQL databases. You will be responsible for ensuring the performance, security, and scalability of our systems while leading initiatives to improve our DevOps practices. Your strong coding foundation will help you automate processes and enhance system reliability. Additionally, you will guide and mentor junior team members, contributing to their growth and the overall success of the team.

In this role, you will also lead our DevSecOps initiatives in an enterprise SaaS environment focused on B2B2C platform security. Your expertise will be essential in embedding security at every stage of the software development lifecycle, building secure and scalable infrastructure, and developing automated solutions to prevent, detect, and remediate vulnerabilities.

What’s the role?

• Design, implement, and maintain DevSecOps pipelines and practices that integrate security checks, threat detection, and vulnerability management throughout the CI/CD pipeline.
• Build and secure IaC using tools like Terraform, AWS CloudFormation, and Kubernetes, ensuring all infrastructure meets security standards.
• Maintain and optimize Kubernetes clusters for efficient orchestration of containerized applications.
• Administer and fine-tune Postgres SQL databases for optimal performance and reliability.
• Implement and manage CI/CD pipelines to streamline development and deployment processes.
• Monitor system performance, detect and resolve issues, and ensure high uptime and reliability.
• Ensure the security of the infrastructure by implementing best practices and conducting regular audits.
• Lead projects related to service on the edge, data warehouses, and other critical infrastructure components.
• Maintain compliance with industry standards (e.g., ISO/IEC27001:2013 and ISO 27018:2019), and contribute to ongoing audit and risk management processes to meet regulatory requirements.
• Collaborate with development teams to improve code readability, latency, and overall application performance.
• Mentor and provide technical guidance to other DevOps engineers.

Who are we looking for?

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 8+ years of proven experience as a DevSecOps Engineer, cybersecurity or similar role, with a strong focus on AWS, Kubernetes, and Postgres SQL.
• Solid coding foundation, with proficiency in languages such as Python, Go, or Shell scripting.
• Experience with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Strong understanding of CI/CD principles and tools such as Jenkins, GitLab CI, or CircleCI.
• Knowledge of performance optimization techniques for both applications and databases.
• Experience with service on the edge and data warehouse solutions.
• Excellent understanding of security best practices and experience implementing security measures.
• Proven leadership skills with experience leading projects and mentoring junior team members.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with additional database technologies (e.g., MySQL, MongoDB).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Experience with serverless architecture and microservices.

What’s on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.