Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathies with customers and quickly grasp the issues they’re facing

Job Descriptions

1. Involve in day to day site PPVC production and construction works
2. Liaise and coordinate closely with external parties (RE/RTO/Subcons) and internal personnel for site work management
3. Verify contractors' claims and variation orders
4. Handling site inspection and regulations requirements
5. Monitor site progress and quality control
6. Update of bar bending schedule, monitoring of rebar usage and order
7. Measurement and calculation of projects' concrete and rebar quantities

Job Requirements

1. Diploma / Degree in Civil & Structural or Construction Management
2. Experience in high rise construction works will be preference
3. Familiar with PPVC / DFMA construction environment will be preference
4. Familiar with BCA's regulation and other authorities requirements
5. Familiar with Microsoft Project
6. Knowledge in excel and power point presentation
7. Able to work with tight schedule
8. Independent, accountable and initiative

Be a part of a start-up company which offers you PROFIT SHARING and potential high income.

Singha Manpower Solutions Company is directly hiring an Engineer who has the below prequisites:

• A diploma in a Construction related field or
• A degree in any field with
• At least 3 years of practical experience in construction industry
• Based in Singapore

Those who have the above prequisites are welcome to apply. Full time and Part time are welcome.

Call / Whatsapp +65 8670 3703

Mechanical Engineer requirements

Salary Range $3,500 - $5,000

Key Responsibilities

• Involved in full cycle mechanical design from conceptualization, designing, research and development.

· Evaluate final product’s overall performance, testing, reliability, safety and commissioning.

• Define design approach for new product and platforms and generate design specifications
• Execute new product designs personally, and oversee outsourced resources where appropriate
• Execute quick turn prototyping, 3D samples, debugging, verification testing, and performance characterization of new designs
• Support current platforms with enhancements and improvements where needed
• Support manufacturing engineering as necessary and provide appropriate tools and techniques to the service organization
• Execute/manage compliance testing and documentation
• Adhere to best practices for documentation and version control

Minimum Requirements and Qualifications

• Bachelor's degree in Mechanical / Mechatronics Engineering
• 5+ years hands-on design and development of Analog and Digital circuitry and/or embedded systems.
• Knowledge & Skills in SolidWorks, 2D and 3D software or more.
• Proficient with laboratory instrumentation, tooling fabrication, die-casting, extrusion, plastic injection moulding and metal stamping process.
• Utilize various tools of specialization (CREO/ DFM/ DFMEA/ Tolerance Analysis/ Simulation etc.) to design, validate and improve existing designs
• Proficient with MS Word, MS Excel, PowerPoint

Additional Qualifications

• Experience in LED, Automation , Thermal and optical design

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

• Deliver a positive customer experience by providing friendly, fair, and courteous service.
• Handle phone calls for reservations and respond to customer inquiries.
• Welcome and guide guests to their designated rooms.
• Record guest orders and serve food and beverages promptly.
• Enter orders accurately into the point-of-sales system.
• Provide basic technical assistance, such as microphone checks and karaoke system support.
• Maintain a clean and safe environment.
• Work independently while ensuring high-quality output.
• Communicate effectively with team members and management for smooth operations.
• Maintain a neat and professional appearance at all times.
• Perform other ad-hoc duties as assigned by the supervisor.
• Be comfortable handling and serving alcoholic beverages.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job Responsibilities

• Welcome and seat guests in the restaurant, ensuring a warm and attentive experience.
• Take and serve orders promptly and accurately, aiming to provide an exceptional dining experience.
• Offer comprehensive information about the menu, including yakitori selections, drinks, and daily specials, to help guests make informed choices.
• Prepare and serve beverages, including alcoholic drinks, with skill and attention to presentation.
• Keep the bar area clean and organized, replenishing supplies as necessary.
• Assist with setting up and closing the bar area, ensuring it is ready for operation.
• Address customer inquiries, special requests, and feedback in a professional and friendly manner.
• Coordinate with the kitchen team to ensure orders are delivered promptly and accurately.
• Handle payment transactions, manage bills, and ensure precise cash handling.
• Maintain the restaurant’s standards for service, quality, and cleanliness.
• Work collaboratively with team members to foster a cohesive and efficient work environment.

Job Requirements

• Proven experience in a similar role, ideally within a high-end or Japanese restaurant.
• Strong customer service abilities, with an approachable and outgoing demeanor.
• Basic knowledge of Japanese cuisine, with a willingness to expand knowledge.
• Bartending or beverage service experience is advantageous.
• Ability to perform efficiently in a fast-paced setting while maintaining attention to detail.
• Excellent communication and interpersonal skills.
• Capability to manage multiple tasks and prioritize effectively.
• Flexibility to work evenings, weekends, and public holidays as needed.

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis and will be seconded to our client's project*

Work Location: Tuas (company transport is provided in selected MRT stations)

Working days: 5.5 days

About the role:

The Lead Resident Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large-scale power generation project. The Engineer shall have at least 10 years of relevant engineering experience in delivery of large-scale industrial/ utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

· To work as owner’s engineer to lead the ICA project implementation at site.

· Assist Chief Resident Engineer in daily supervision and coordination duties for ICA discipline.

· Project delivery planning including time and manpower scheduling.

· Source and interview for Resident Engineers and Resident Technical Officers for ICA discipline

· Strong capability of specification capability for all ICA-related specification. e.g. DCS / PLC system configuration, topology and controller, RIO engineering.

· Enforce Specifications, International Standards, Singapore Standards and good practices

· In-depth of understanding for automation package for contract implementation of automation systems for WtE project.

· Contracts management of ICA discipline for the WtE project

· Review the EICA submittals from Contractors for Process like Waste Reception system, Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services, Enterprise Resources Planning, Communication Network Infrastructure, DCS, PLC, EMIS, PFMS etc.

· Essential understanding of P&ID of process engineering

· Liase with the Engineering Manager and the Project Technical Specialists on the review and approval of design submissions including calculations and drawings.

· Engage in Technical discussion EICA related issues with the contractor and client

· Attend site meetings and resolve technical issues with Contractors

· Define Inspection and Special testing requirements and ensure coordination of those efforts on all contracts

· Ensure the documentation fully complies with the specifications and standards

· Participate in HAZOP review, SIL safety and design for safety workshops

· Work with electrical team closely for all power and process interfaces

· Participation in FAT of automation equipment, DCS, PMS, PLC and RIO

· Provide Technical support in Testing and Commissioning of the plant.

About you:

· Degree in Electrical / Electronic/Instrumentation & Control Engineering recognized by the Professional Engineers Board

· Registered as Resident Engineer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

· At least 10 years of relevant experience in design and construction of large Waste-to-Energy (WTE) projects or waste/water management projects in Singapore, particularly experience in power plant or WTE processes.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence Number: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Personnel Registration Number: R1325507

• Undertake planning, implementation & monitoring of the work schedules according to master schedule and detailed work program
• Liaise with client, sub-contractor, consultant & in-house personnel to ensure smooth execution of project
• Monitor the activities of sub-contractor to ensure compliance with specifications
• Coordinate with subcontractors and suppliers on project implementation issues and attend work meeting, site progress meeting and safety management meeting

Job Requirements

• Minimum Degree in Civil/Mechanical Engineering or equivalent
• Minimum 5 years working experience in oil/gas industry
• Adaptable to fast-paced, long working hours
• Positive work attitude with good initiative and team work spirit, and able to work independently with minimum supervision

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Systems Engineer

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Manage and track day to day progress of projects being assigned

· Perform project/application assessments and evaluation

· Assist test team in creating test plans and testing efforts

· Efficiently identifies and solves project/application issues

· Maintain application and project documentation

· Ensure sufficient, standard and reliable systems infrastructure

· Provide standby support for critical systems

· Provide daily IT technical support including system testing, system deployment and operational maintenance.

· Coordination, planning and execution of routine Maintenance job for contract customers.

· Assist with pre-sales and projects including coordinate, monitor and implement IT solutions for customers.

· Any other tasks and/or duties assigned by the supervisor or manager

· Ad hoc duties as assigned.

Requirements

· Possess at least a Diploma, Advanced/Higher/Graduate Diploma in EEE, Communications, Computer Science, IT, Mechatronics or equivalent.

· Min 2 years of project coordination experience

· Min 2 years of experience in coordinating and support IT business processes

· Knowledge in Java.Net and/or mobile development skills advantageous

· Basic knowledge MS-SQL Database administration including data backup, recovery, security and integrity.

· Familiar with Linux and Windows server environment.

· Experience/Knowledge on other database engines (ie. MySQL) will be advantageous

· Knowledge on Web or mobile application development and architecture will be advantageous.

· Strong interpersonal and communication skills

· Able to work independently and under pressure to meet system performance service levels

· Self-motivated with excellent customer service skill

· Able to multi task, work independently and prioritize workloads effectively

· Strong Interest in the field of IT, positive attitude and a willingness to learn

· Possess good analytical thinking and troubleshooting skill.

· Knowledge of RFID preferred.

· Good analytical and problem solving skills on technical level.

· Good teamwork and communication and planning skills

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

• Report directly to the Project Director/Manager overseeing the WTW system.
• Project Support: Provide technical expertise for the design, development, and construction oversight of the WTW system.
• Coordinate with WTW system designers, vendors, and fabricators, including reviewing drawings, sourcing equipment, and managing cost and schedule control.
• Project Execution: Lead project implementation to meet specified requirements and objectives. Responsibilities include schedule tracking, vendor sourcing and recommendations, cost assessment, resource allocation, addressing inquiries, clarifying technical aspects, supervising project activities, implementing corrective measures, conducting Factory Acceptance Tests, and finalizing as-built documentation.
• Troubleshooting and Repair: Diagnose and resolve issues in deck machinery using technical manuals, hand tools, and power tools.
• Record Keeping: Accurately document all changes, maintenance activities, repairs, and inspections.
• Develop operating, maintenance, and safety procedures for the WTW system.

Requirements:

• Bachelor's degree in Mechatronics or related field.
• Minimum of 5 years of experience in the marine industry or shipyard environment.
• Solid understanding of deck machinery, including winches, cranes, lifting and handling equipment, as well as familiarity with IACS rules and regulations (especially ABS, DNV, BV).
• Specific experience in WTW systems (Offshore Passenger Transfer System) is an advantage.
• Strong knowledge of mechanical principles, hydraulic and electrical systems, and P&ID, with proven troubleshooting skills.
• Strong leadership and problem-solving abilities, with knowledge of structural design as a plus.
• Teamwork: Demonstrated ability to work collaboratively with team members at all organizational levels.
• Communication: Clear and effective communication skills for interacting with team members, vendors, fabricators, and clients.
• Proven ability to write reports and deliver presentations in English, with Mandarin skills being an added advantage.
• Software Proficiency: Skilled in MS Office, MS PowerPoint, MS Project, Adobe, and AutoCAD. Familiarity with Primavera scheduling software is a plus.
• Solid knowledge of document control processes, with experience in ISO9001:2015 QAM systems being advantageous.
• Must be willing to travel and work in marine and offshore environments.

RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Job Description

• To ensure that the contractor co-ordinates the works of various contractors.
• To agree to detailed programmes of work-time chart and representation of site plans.
• To check that all necessary drawings and instruction have been given to contractors and authorization obtained, in accordance with the agreed programme
• To check that materials are ordered in good time and permits obtained.
• To check that all construction works are carried out in a safe manner, and that the site is kept secure.
• To watch for faulty workmanship and materials incorporated in the works and to issue instructions for rectification.
• To check and line and level of layout of structure during erection and that intentions of "contract" drawings are adhered to.
• To check structural slab, beam and column sizes and reinforcements placed and that intent of designs are followed.

Requirements:-

• Recognised Degree in Civil/Structural Engineering with valid RE Accreditation Certificate from IES.
• Must have at least 5 yrs of post graduate experience respectively in supervising building projects. Applicants with both design and supervision experience as R.E. will be favourably considered.
• Fully conversant with Building Contract Act and Regulations. Able to administer contracts professionally, maintain site records and contract documents systematically, to meet reporting requirements under Building Control Act.
• Extensive experience in the supervision of bored pile systems, precast concrete, and structural steel construction.
• Experience with canal/ drainage construction will be favourably considered.
• Completed one HDB project as resident engineer.

Contract duration: 27 months

Location: Kallang/Whampoa

Project: HDB BTO

Able to start work by Dec 2024 or early Jan 2025

Job Description

• To ensure that the contractor co-ordinates the works of various contractors.
• To agree to detailed programmes of work-time chart and representation of site plans.
• To check that all necessary drawings and instruction have been given to contractors and authorization obtained, in accordance with the agreed programme
• To check that materials are ordered in good time and permits obtained.
• To check that all construction works are carried out in a safe manner, and that the site is kept secure.
• To watch for faulty workmanship and materials incorporated in the works and to issue instructions for rectification.
• To check and line and level of layout of structure during erection and that intentions of "contract" drawings are adhered to.
• To check structural slab, beam and column sizes and reinforcements placed and that intent of designs are followed.

Requirements:-

• Recognised Degree in Civil/Structural Engineering with valid RE Accreditation Certificate from IES.
• Must have at least 5 yrs of post graduate experience respectively in supervising building projects. Applicants with both design and supervision experience as R.E. will be favourably considered.
• Fully conversant with Building Contract Act and Regulations. Able to administer contracts professionally, maintain site records and contract documents systematically, to meet reporting requirements under Building Control Act.
• Extensive experience in the supervision of bored pile systems, precast concrete, and structural steel construction.
• Experience with canal/ drainage construction will be favourably considered.
• Completed one HDB project as resident engineer.

Contract duration: 28 months

Location: Tampines St 92

Project: HDB BTO

Able to start work by Feb 2025

Data and Computational Science (DCS) is a newly established computational hub within National Cancer Centre of Singapore (NCCS) which focuses on leveraging data analytics and computational methods to advance cancer research and treatment. DCS features high-powered computing resources capable of processing ‘big data’ profiles and running advanced interpretable machine learning algorithms and robust statistical techniques. DCS offers in-house and centralised solutions for NCCS researchers who require computational analysis without the need to buy specialised equipment or contract with third party vendors. DCS aims to maximise the efficiency of data processes and accelerate research outcomes. With access to national level medical data spanning clinical, imaging and omics datasets, our efforts are concentrated on harvesting the innate value of these rich datasets to improve cancer patient care and treatment delivery through the production of world-class research.

You will provide support and insights for DCS core multi-omics research and big data analysis computing infrastructure that focus on using next-generation sequencing (NGS), radiological imaging and other multi-modal datatypes to develop biomarkers predictive of clinical responses in cancer patients. You will be expected to wrangle and optimise large datasets and execute complex parallel computational pipelines to better understand the complexity of cancer progression and treatment resistance across multiple cancer types.

Key Responsibilities:

- IT Infrastructure Design: Develop strategic IT infrastructure plans (hardware, software and network) that ensures scalability, security, and performance.

- IT Infrastructure Procurement: Source and liaise with vendors in procurement of the IT infrastructure to support the team's expansion needs.

- IT Infrastructure Maintenance: Monitor system performance, identify and resolve bottlenecks or issues, ensuring minimal downtime. Apply software updates and patches. Backup data to prevent data loss.

- Data Integration and ETL: Design, implement and maintain data processing pipelines for ingesting, transforming, and loading data from various sources. Implement and optimise ETL processes for efficiency and reliability.

- Security and Compliance: Define computing resources and data access controls, encryption, and authentication mechanisms. Ensure compliance with data privacy regulations (e.g., GDPR, PDPA, APAC Data Laws etc.) and organisation structures.

- Collaboration: Work closely with Principal Investigator, Clinicians, Data Scientists, Researchers and stakeholders to understand data requirements. Collaborate with other IT team members to support data initiatives and maintain a consistent, high-quality data delivery architecture across projects.

Job Requirements:

- Bachelors degree or higher in a relevant STEM discipline.

- Knowledge of production data pipelines, especially in a bioinformatics or clinical healthcare setting.

- Familiarity with Linux or other Unix flavours, preferably as an administrator/superuser and server maintenance.

- Familiarity with data security and access control measures.

- Strong programming expertise in at least one major language (e.g. Bash, Python, R, C/++, Rust).

- A keenness in incrementally designing, building and testing software components to ensure correct end-to-end running of primary production pipelines.

- A keenness to continually learn and integrate new tools and parameters to keep up with industry best practices, adapting them to local needs.

- Ability to independently plan and execute data analysis and ad-hoc projects, in collaboration with teammates and external parties.

- Strong organisational, interpersonal and presentation skills.

- Familiarity with pipeline management systems (Nextflow, Snakemake, CWL, WDL).

- Familiarity with job schedulers (SLURM, PBS, SGE, LSF).

- Familiarity with container/virtualization systems (Docker, Singularity, Podman, Kubernetes).

- Familiarity with multimodal datatypes (e.g. Polars, Arrow, vector DBs and column-stores).

- Interest in optimising GPU workloads and Large Models.

- Interest in front-end and back-end development for data analytics and parallel computation.

Responsibilities

• To carry out counter operations according to the hospital’s guidelines, procedures and policies consistently
• Plan weekly duty roster and manage the deployment of staff for all Visitor Registration Counter
• Supervise and monitor performance of staff to ensure service levels are met. Provide coaching and counselling when necessary
• Manage resources including manpower, equipment and supplies in daily operation
• Handle complaints and feedbacks and perform service recovery. Escalate to Supervisor when necessary
• Investigate causes of discrepancies and complaints and take corrective actions. Raise necessary documentations (Incident Report [IR])
• Conduct on-the-job training (OJT) for new staff and refresher training programs, if necessary
• Provide regular feedback to the Supervisor on staff performance and disciplinary matters
• Disseminate operation updates/information to staff promptly and accurately
• Conduct daily roll calls
• Verify temperature records and attendance, as and when necessary
• Any other duties as assigned by the Superior

Requirements

• Minimum 3 years of experience in customer service related field and one year of supervisory experience
• Able to perform physical job duties like carrying and moving of items
• Proficient in the English language to enable good communications with visitors and staff
• Good natured and patient. Have good temperament to handle difficult visitors and staff
• Good typing skills. Ability to be familiar with the computer and the good knowledge to comprehend and learn and apply a new system quickly and accurately.
• Able to commit staggered shifts (7:30am to 5pm / 8am to 5:30pm / 10:30am to 8pm / 11:30am to 9pm)

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Company Overview:

Join our dynamic team at Scale Insights, a fast-growing SaaS company managing over 2,200 Azure SQL Server databases with 10 TB of data across 6 elastic pools. This role ensures our databases are highly optimized, reliable, and cost-efficient, delivering blazing-fast experiences to our users.

Role Overview:

We seek an experienced Azure Database Performance and Optimization Engineer passionate about performance optimization, database efficiency, and cost reduction in the cloud. In this role, you will address complex challenges like connection pool limits, high database CPU usage, and query timeouts. You’ll work on refactoring database structures, optimizing queries, and ensuring scalable, reliable, and fast user experiences.

Key Responsibilities:

• Index and Query Optimization: Conduct regular audits of database indexes to identify and remove redundant or low-value indexes. Implement optimization techniques such as partial indexes, indexed views, and partitioning to improve performance and reduce storage costs.
• Connection and Resource Management: Explore and implement advanced connection pooling strategies and manage alternative connection techniques to prevent connection pool limits and maintain high availability. Optimize session and connection management to avoid long-held connections and reduce resource bottlenecks.
• Database and Code Refactoring: Work closely with development teams to refactor C# code for improved load balancing, query optimization, and efficient connection handling. Redesign database structures to support better performance, scalability, and efficient resource usage.
• Automation and Scalability: Implement automated scaling mechanisms or processes to dynamically adjust database pools based on load patterns and performance thresholds. Use Azure SQL tools to monitor, diagnose, and proactively address performance issues to ensure databases run efficiently.

Qualifications and Skills:

• Azure SQL Insights and Performance Analytics: Strong expertise with Azure SQL performance tools such as Query Performance Insight, SQL Database Advisor, and Azure Monitor to identify, diagnose, and resolve performance bottlenecks.
• Connection and Session Management: Proficiency in Entity Framework Core, strategies for efficient connection pooling, handling, and session management.
• Load Balancing and Multi-Tenant Optimization: Experience with best practices in multi-tenant applications, including horizontal scaling and load distribution techniques to optimize databases for high-demand usage patterns.
• SQL Optimization: Skilled in using database profiling and query optimization tools like SQL Profiler and Extended Events. Knowledge of advanced query rewrite techniques, indexing strategies, and performance tuning for highly efficient SQL databases.
• Problem Solving and Analytical Skills: Strong problem-solving skills and an analytical mindset to systematically identify and address performance issues.

What We Offer:

• Impactful Work: Directly influence the performance and cost-efficiency of our SaaS platform, ensuring our systems remain blazing fast and cost-effective.
• Professional Growth: Impact the company’s technical infrastructure and customer experience.
• Collaborative Environment: Join a team that values technical excellence and is committed to delivering a great user experience.

If you’re a database optimization enthusiast passionate about Azure SQL and performance engineering, we’d love to meet you!

Role Overview:

Our client is looking for a Technical Support Specialist to join our team in Singapore. In this role, you will be at the forefront of our Electronic Shipping Solutions (ESS), helping customers integrate and maximize the benefits of our solutions. You will be responsible for delivering technical support, managing deployment projects, and driving continuous improvements in the adoption and success of our client's ESS.

Key Responsibilities:

Customer Engagement:

• Deliver engaging presentations to customers, showcasing the benefits of Electronic Shipping Solutions (ESS).
• Assist customers with onboarding and guide them through the implementation of ESS.
• Provide on-site and remote technical support to resolve issues and queries related to ESS.

Technical Support & Escalation:

• Act as a technical escalation point, resolving complex issues related to ESS.
• Ensure all solutions are configured and maintained according to IT policies, including version control and label format management.

Project Deployment:

• Proactively plan and manage the deployment of ESS, ensuring timelines and targets are met.
• Collaborate with the commercial and project teams to ensure successful ESS implementations.

Continuous Improvement & Innovation:

• Contribute to the continuous improvement of our solutions and processes, driving efficiency and customer satisfaction.
• Collaborate on various initiatives aimed at improving ESS services.

Customer Facing IT Helpdesk Support (Backup Role):

• Provide backup support for the Customer Facing IT Helpdesk, assisting with ESS-related queries and problems.

Key Performance Indicators (KPIs):

• Achievement of customer-facing IT objectives and deployment timelines for eCommerce tools.
• Meeting country and regional targets for ESS implementations.
• Timely and accurate reporting on project progress and performance.

Qualifications & Requirements:

Educational Requirements:

• Degree in Information Services or equivalent.

Experience:

• Minimum 2 years of experience in IT customer support, with a preference for candidates with experience in the eCommerce industry.
• Senior-level candidates should have 4-5 years of experience in a similar IT support role.
• Fresh Graduates are also welcome to apply

Technical Skills:

• Excellent IT skills with a strong understanding of eCommerce technology.
• Proficient in software tools (Word, Excel, PowerPoint)
• Strong analytical, organizational, and technical troubleshooting skills.
• Basic coding skills

Soft Skills:

• Strong presentation, communication (both spoken and written), and negotiation skills.
• Proven ability to influence decisions and work collaboratively across teams.
• Ability to manage multiple priorities and work effectively under pressure.

Competencies & Leadership Traits:

• Results Orientation: Demonstrates focus on achieving goals, overcoming obstacles, and delivering measurable results.
• Teamwork: Collaborates effectively with others to achieve shared goals and objectives.
• Adaptability: Remains optimistic and resilient in the face of challenges, managing uncertainty and change positively.
• Communication: Provides clear, concise, and timely information to internal and external stakeholders.
• Accountability: Acts with integrity, taking responsibility for actions and commitments.

Career Development:

• Next Steps: Possible career growth opportunities include roles such as Program Manager, Integration & Solutions or Project Manager.
• Feeder Roles: Candidates with technical support experience or a background in eCommerce-related IT services will be ideal for this position.

For quick response, applicants who express interest in this job advertisement, kindly contact 84945469.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

EA Personnel Name: Jess Clarke
EA Personnel No: R24123918
EA License No: 03C5577

About imToken

imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.

Since its founding in 2016, imToken has served over 15 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.

A blockchain's value lies in its interconnected nodes. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!

About the role

Reporting to the Software Engineering Lead, you will work closely with Product Designers, Product Managers and the Software Engineers within your team to build scalable software following industry best-practices for testing, security and user experience.

What you will be doing

• Build, maintain and document our API services using agile best practices.
• Work in tandem with our Product Team and Software Architect to deliver robust backend API services.
• Package, deploy and maintain software in staging and development environments.
• Participate in code and security reviews.
• Write both Unit and Integration tests covering critical execution paths.

What we look for in you (Company Values)

• Self-motivator: Go beyond job responsibilities and proactively addressing challenges and opportunities.
• Team player: Always connected and communicates openly with respect.
• Fast-learner: Quickly incorporate new knowledge into day-to-day work.
• Intrinsic: Keep things simple and authentic with real purpose.
• Resilience: Deliver values by doing things the right way without taking shortcuts
• Goodwill: Truly care for customers' well-being.

Skills and qualifications

• Comp. Sci or Comp. Eng degree or demonstrable skill and equivalent experience.
• Full-time professional software development experience of at least 5 years.
• Knowledge of and experience with blockchain tech is preferred, but not a hard requirement.
• Well versed in Software Testing best practices (Unit & Integration Testing).
• An opinionated knowledge of architectural patterns like Microservices and Modular Monoliths.
• Experience in structuring persistence models and knowledge of how to map those to appropriate persistence stores. e.g. (Relational vs Document-oriented vs Key-Value databases)
• Demonstrable skill in at least one strongly typed language (e.g. Java, GoLang) and at least one weakly typed language (e.g. Python, Javascript).

What are nice to have (optional)

• An ability to communicate complex concepts clearly.
• A hunger for knowledge, discovery and learning new things.
• A preference for persuading others through calm, respectful, rational argument.
• An acknowledgement that we can always do better, and a willingness to keep seeking that better way of doing things.
• Proficient in Chinese language (Spoken/Written) is a plus.

MECHANICAL ENGINEER

1) Qualifications

A Degree in Mechanical Engineering recognized by PEB.

A master’s Degree or PEB license would be an advantage

0-6 years of working experience in the consultancy form and design of ACMV, Fire, and Hydraulic services

Fresh graduates will be considered as well.

2) Business Development

Begin to build relationships with clients and consultants from other organizations.

3) Project Role

Carry out duties in accordance with company procedures and implement prescribed systems of work.

4) Company Role

Follow the company training scheme fulfilling objectives to assist personal development and provide a basis for future progression within the company.

Contribute to the development of the company systems by reviewing existing procedures and commenting using the feedback system.

Begin to take part in task groups to represent the team that you are working in.

Attend team meetings providing feedback on your/company's development where possible.

Applying policies relating to health & safety, quality, and training

5) Engineering Function

The role is an Engineer within a team working under close supervision or independently.

Responsible for the development and production of drawings/calculations/specifications/reports.

Understand design philosophy/design fundamentals.

Be familiar with Architect/Service Engineers drawings/specifications etc.

6) Behavioral

Carry out tasks and duties assigned in a positive and dignified manner.

Set an example for placement students and younger engineers.

7) Competencies

Business Awareness

Team Working

Building Relationships

Developing Self & Others

Persuading and Influencing

Communicating and Presenting

Delivering Results

Improving Performance

Bochinche - service captains for hire!

Bochinche is a vibrant Argentine steakhouse and bar located on Club Street in Singapore. The restaurant brings the essence of Argentina's culinary traditions to life, specializing in high-quality, dry-aged steaks cooked over wood-fired grill using Asado techniques. Sourcing meat from smaller, ethically conscious farms, we ensure a flavourful yet accessible dining experience. With a modern and lively atmosphere, it serves both lunch and dinner, offering a unique and immersive taste of Argentine culture.

Location : 27 Club St, Singapore 069413

Job Responsibilities:

• Overseeing the daily operations of the dining area, ensuring smooth service flow.
• Communicating with the kitchen team to coordinate meal service and ensure timely delivery.
• Providing exceptional customer service, addressing guest needs, and ensuring a positive dining experience.
• Managing reservations and table assignments for optimal guest satisfaction.
• Assisting in inventory management and upholding hygiene standards.

Job Requirements:

• 44 hour/5 days work week
• Split shifts (12pm - 3pm, 6pm-11pm)
• Prior experience as a service crew member in an F&B establishment would be highly advantageous
• Possesses a positive disposition and work well in a team
• Can thrive under a fast-paced and dynamic working environment

Key Benefits

• Career growth and promotion opportunities
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• World-class coffee, wine, food and leadership education
• Discount across all Spa Esprit Group brands
• Up to $2,500 Completion Bonus "Terms & Condition Applied"
• Team member referral bonus

Apply Fast and Join Us Today!

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Job Descriptions:

• Collaborate effectively with other domain specialists to design complex solutions.
• Analyze business requirements and develop technical solutions and system designs to meet those needs.
• Create solution designs, project documentation, and Bills of Material based on customer requirements.
• Conduct in-house evaluations and Proof of Concept trials in collaboration with stakeholders.
• Liaise with principal vendors to understand their products, solutions, and pricing.
• Assist project engineers during technical project implementation and provide training as needed.
• Handle system administration, network support, and troubleshooting in both Windows and Linux environments.
• Perform network troubleshooting to diagnose and resolve network issues.
• Upgrade network hardware and software as required, ensuring compliance with the Cybersecurity Act and Cybersecurity Code of Practice (CCOP).
• Address ad-hoc tasks as needed by the technical team.
• Document functional specifications for network designs and implementations, including necessary routing.
• Stay updated on the latest networking trends and solutions in the market.
• Obtain and maintain vendor certifications as required to uphold company partnership status.

Job Requirements:

• Bachelor's Degree or Diploma in Computer Science or a related technical field.
• 3-5 years of experience in network design and planning.
• Proficient in both Microsoft Windows and Linux operating environments (Ubuntu, Red Hat, etc.).
• At least 3 years of experience in complex project implementations.
• Strong understanding of cybersecurity, cryptography, security protocols, and TCP/IP networking.
• Knowledge of risk management, disaster recovery, business continuity, and IT regulatory compliance.
• Experience in architecting or deploying enterprise virtualization solutions is a plus.
• Familiarity with on-premise/hybrid and cloud networking models.
• Ability to work independently with minimal supervision.
• Hands-on experience installing hardware like servers, network switches, cables, hubs, routers, and setting up the necessary software environments and applications.
• Solid knowledge and experience in CCTV and Audio/Video systems.
• Experience with IP communication technologies such as IP PBX, video conferencing, and network management systems.
• Possession of certifications such as CCNP Routing & Switching, CCNP Wireless, CISSP, or equivalents in networking and security technologies is an added advantage.