LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Job Responsibility

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment
• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately
• Location: East, Central & North East

Desired Skills and Experience

Microsoft Excel, Administrative Work, Interpersonal Skills, Administration, Data Entry, Communication Skills, Administrative Support, Customer Satisfaction, Team Player, Customer Service, Scheduling, Able To Work Independently

Only short-listed candidates will be contacted for an interview.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Characterization of catalytic nanomaterials with advanced electron microscopy

Qualifications

• At least a MSc in materials sciences, Physics, Chemistry, or related disciplines, with a proven ability for outstanding research that is reflected in his/her publication record
• Highly self-motivated and ambitious to do cutting-edge research
• Strong communication skills in English (both Oral and Writing)
• Extensive experience with heterogeneous catalysts
• Have extensive experience working with complex oxide catalysts
• Have extensive experience working with Pt-Sn alloy catalysts
• Extensive experience with identical-location TEM

Assist project manager with overall site coordination

 Attend site meeting, inspection & report of project progress.

 Provide Technical support.

 Allocation of material, manpower, and equipment for daily work activities

 Prepare project status reports by collecting & analyzing site activities.

 Coordination of site activities under the supervision of the client.

 Scheduling & coordinating work to tight deadlines.

 Maintain the Inspection records, material usage as completed works

 Prepare project quality plan, method of statement, technical & regularity plans, and Risk assessment report.

 Ensure site safety & proper Execution of site work procedure.

 Material management & Material purchasing.

 Provide assistance in Pre-Mechanical Completion activities

Job Responsibilities:

· Responsible for Equipment Uptime, Productivity and CIP.

· Work in a cleanroom environment for long hours.

· In-charge of PM planning, Equipment Maintenance, and Parts Management.

· Co-work with Engineer to resolve equipment/line issues.

· To improve and enhance machine performance and upgrade machine capability

Job Requirements:

· Diploma or ITE in Electrical, Electronics, Mechanical, Materials or Engineering related field

· Excellent Communication & Inter-Personal skill

· Ability to work under pressure & in a Dynamic Environment

· Must be willing to perform night shift work

· Must Possess Positive attitude, Self Starter & Team Player

· Candidates without experience are welcome to apply

Key Responsibilities:

• Support the sales team in client relationship management and sales activity coordination.
• Assist in the preparation and organization of sales documentation and proposals.
• Facilitate communication and coordination between sales, procurement, and other departments.
• Contribute to the procurement process, including communicating with suppliers, processing orders, and managing inventory.
• Participate in analyzing sales and procurement data to help identify trends and opportunities.
• Maintain accurate and organized records for sales and procurement activities.

Qualifications:

• Strong interest in sales and procurement processes.
• Excellent organizational and communication skills.
• Detail-oriented, with a systematic and efficient approach to tasks.
• Ability to work collaboratively in a team and adapt to varied tasks and projects.
• Prior experience in sales or procurement is a plus, but not required.

We are a company that values innovation, efficiency, and the growth of our team members. This role is perfect for individuals seeking to gain practical experience in a dynamic environment that blends sales and procurement.

Our inclusive and supportive work culture emphasizes professional development and offers various opportunities for advancement. If you're eager to embark on a career path that combines sales and procurement in a dynamic role, we invite you to apply and join our team.

perform timely pickup and deliveries (including POD) of shipments for company-assigned areas

perform on-road audit & submission of shipping documents as well as updates

via company's mobile app

need to be familiar with Singapore roads

ability to walk, life and carry heavy items (up to 35kg) for extended periods.

able to read and converse in basic English to liaise with customers

able to drive home company vehicle

employee must financilaly responsible for any parking or traffic summons while driving the company vehicle

employee must report all accident with 24 hours of the occurance

Monday-Friday 08:00am -18:30pm. Saturday 09:00 -13:00

PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic and dynamic Customer Service Executives to be part of our team.

Job Responsibilities:

• Serving potential and satisfied customers, providing timely responses to requests for information, coordinating orders and delivery.
• Handle incoming calls and queries from customers and ensure that issues, concerns, and/or questions are resolved promptly and thoroughly.
• Build rapport and maintain good relationships with customers through regular after sales service, communication and support.
• Ensure delivery of excellent customer service through timely and accurate processing of orders, close follow up on back orders.
• Provide appropriate product recommendations/alternatives, and update customers promptly on their order status.

Requirements:

• Customer centric with strong focus on service excellence.
• With 2-3 years of relevant work experiences.
• Possess strong working knowledge in order fulfillment: order processing, invoicing and back order tracking, logistics arrangements.
• Able to use Microsoft computer applications (Outlook, Excel and Word).
• Good with numbers and good multi-tasking skills.

Position Overview:

The Software Engineer is a specialist within EOS Defence Systems (EOS DS) and is responsible for applying routine systematic approaches in a team-based environment to solve problems using disciplined engineering techniques (e.g. software, mechanical, electronics, system, testing etc). The role is also responsible for applying knowledge to the development of products and designs that support the product development and product goals of EOS DS.

Software Engineers exercise engineering technical knowledge within or across specialist disciplines and the ability to work under general direction to apply strategic alignment. Adherence to governance and standards and interacting with people in cross functional teams to achieve business outcomes with the appropriate levels of integrity, safety, and ethics of these designs is critical to the role.

Specific Functions & Tasks

· Apply software designs for new and existing products that satisfy defined requirements within specified time frames.

· Apply software analyses in support of product development activities.

· Work with mechanical design and System Engineers to ensure that the design produced satisfy the defined requirements.

· Apply software engineering practices including carrying out developer testing, documenting code, participating in code reviews etc.

· Apply test and evaluation activities on software to verify and sign-off of all design requirements.

· Work with other engineering disciplines to ensure cohesive and complete system designs.

· Prepare and maintain design documentation including requirements, software architecture, detailed design, configuration records, test plans and test reports to support designs.

· Work with Project Engineers to ensure design solutions are delivered on time and on budget and meet other project management requirements.

Document the design, safety requirements, and system specifications and prepare for senior review and quality assurance.

· Support integration activities with customers and partners.

· Design the routine elements that are required for baselining, modification, enhancement of engineering solutions.

· Apply a systematic approach to configure the system to be built and provide input and assurance of the Engineering and Production Bill of Materials (BOM) to the appropriate standard of system and technical readiness.

· Adhere to and ensure understanding and compliance with company procedures to achieve a safe and secure work environment.

Other duties as required.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

A Research Engineer position is open in the research group of Assistant Professor Zhao Lin, at the Department of Electrical and Computer Engineering, National University of Singapore (NUS).

The Research Engineer will work closely with the Principal Investigator (PI) on quadrotor path planning, control, SLAM, swarm path planning, and cooperative transport. The approach will leverage the advantages of both deep reinforcement learning and conventional controls, combining model-based and model-free methods. Strong hardware experience and C++ coding especially related to quadrotor path planning and control are required.

The initial appointment duration is 12 months, which can then be extended based on an evaluation at the end of the initial appointment.

The candidates should have a Bachelor’s or Master’s degree from a reputable university, and with strong hardware expertise in aerial robotics.

A successful candidate should have a solid mathematical background (such as in calculus, linear algebra, optimization, etc.). Strong publication records in leading journals and conferences, and practical hands-on experience in applying reinforcement learning to real robotics applications (e.g., autonomous driving and unmanned aerial vehicles) are highly valued.

Qualifications

• Possess a bachelor’s or master’s degree in either Electrical Engineering or strictly related (e.g., Mathematics, Computer, Electrical, Mechanical, Information Engineering).
• Have research experiences in control, reinforcement learning, distributed optimization, multi-agent, UAVs.
• Possess a strong experience in practical hands-on hardware project, familiar with 3D modelling and mechanical design. Possess a strong academic record proved through coursework (especially math-intensive courses) and projects during his/her undergraduate and master’s studies.
• Proficient in C++ or Python. Familiar with machine-learning tools and packages. Familiar with various 3D simulation environments for quadrotor simulations. Familiar with ROS and quadrotor control algorithm.
• Have well-established analytical and problem-solving skills, as documented by publications that are relevant to the field of control theory and robotics applications, reinforcement learning control for robotics applications.
• Excellent communication skills as he/she is required to publish and present results at conferences and journals independently.
• Activity performed in world-class research environments is highly valued.
• Open to Fixed Term Contract

Job Responsibilities:

· Product yield improvement and maintenance.

· New product and process pilot run. Device and process development to meet customers’ requirement.

· Introduction of new customer device into the FAB.

· Experiment design process margin improve SOP set up and system maintenance.

Job Requirements:

· Bachelor's Degree / Master's Degree in Electrical / Electronics / Physics / Chemical Engineering / Material science & engineering.

· Excellent Communication & Inter-Personal skill

· Must Possess Positive attitude, Self –Starter & Team Player

· Must have a good understanding of device physic and CMOS fabrication processes.

· Willing to take an extra effort to complete the task on schedule.

Responsibilities:

• To oversee and manage the company's construction (subcontract) projects, including quality control (QS), project budgets, value orders (VOs), meetings, site walks, site progress, site installations, labor, technical support, inspections, project completion, and project handover.
• capable of reading drawings and extracting the bill of quantities.
• Store and retrieve business records, documents, and reports, as well as digitize them into the computer system inside the appropriate folders.
• Handle the Payment Claim for the Project.
• Monitor the project and the assigned tasks.
• Project submission and progress coordination.
• Track the development of fabrication and production.

Requirements:

• Minimum done Diploma Electrical Engineering in Singapore
• Working knowledge of AutoCAD software
• Capable of reading and interpreting electrical engineering drawings
• MUST HAVE CLASS 3 LICENSE

Kindly include the following in your resume.

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

· Position: Assistant Manager (EVENTS)

· Location: Sin Ming

· Working hours: Monday to Friday (8am-5.30pm)

· Salary (commensurate with experience): Up to $5,000 + AWS + HIGH Performance Bonus (2-5 Months)

· Duration: Permanent

· Industry: Transportation (MNC Company)

Main Responsibilities:

· Assist to liaise with events

· To participate in any projects or events organized

· Liaise with vendors and suppliers

· Organizing, Conceptualizing and execution of events.

· Responsible for planning, promoting and ensuring the smooth running of an event schedule

· Responsible to lead and direct an event staff

· Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plan

· Able to support with day to day administrative duties where required

· Any ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

· At least 'N' Level and 2 years of working experience in managing events

· Proficient in Microsoft Office

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Job Description

• Reports to construction manager
• Responsible for design finalization and shop drawings production/material submission for all façades
• Visit project sites, arrange and conduct inspections on mainly Facade Works
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Review, coordination and management of interfaces with other trades
• Prepare QA/QC Plan, inspection & test plans/check list for site activities. Review inspection and testing reports
• Issue NCRs, propose corrective action in a timely and effective manner
• Oversee delivery inspection of project materials
• Review, approve and maintain all related documentation
• Other duties as assigned and able to work with minimum supervision

Job Requirements:

• Degree/Dipolma in Architectural or Civil / Structural Engineering
• Minimum 8 years in building projects
• Experience with architectural and facade works
• Location : Everywhere in Singapore

· Position: Service Manager

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $6,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· To guide and lead day-to-day operations of the service team

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Service Engineer

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $4,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Minimum Diploma in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess a valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Bubs & Tots is a leading baby and toddler swim school specializing in equipping children under the age of 5 years old with the skills they need for their first foray into the underwater world.

We are looking for Full-Time Customer Service Officers to join our growing team at our Punggol Safra outlet.

As Customer Service Officer, you will be responsible for the following duties:

• Dealing with sales enquiries, liaising with parents and existing students, and
• Handling Email, Phone and walk-in enquiries
• Familiar with class packages
• Collecting fees, registering new students
• Checking attendance records
• Any duties as assigned

You must possess proficiency in Microsoft Office applications. Proven work experience in a customer service / sales role is preferred. Passion for kids and engaging parents are a plus.

Schedule:

• 10:00 AM - 7:00 PM
• Tuesday - Fri and either Sat or Sun

If you are interested in joining our team at Bubs & Tots Swim School on weekends, we welcome you to apply today!

Job Type: Full-time

Salary: $10.00 - $12.00 per hour depending on experience

Work Location: SAFRA Punggol, #01-04, 9 Sentul Crescent, S828654

Benefits: Meal allowance, staff discount for swimming lessons for staff and family members.

Expected Start Date: 19 January 2024

Responsibilities

1. Participate in the development of requirements for the audio and video media business backend.
2. Participate in the optimization of performance and architecture of the audio and video media backend systems.
3. Investigate and resolve online issues.

Requirements:

• Bachelor's degree or higher in computer science, or related field.
• Basic knowledge of the Linux operating system, a strong understanding of data structures, and proficient coding skills in C/C++.
• Familiarity with basic Linux network programming concepts; familiarity with common network protocols such as TCP/IP, HTTP, RTMP, etc., is a plus.
• Experience with distributed system design and an understanding of big data processing principles is a plus.

• Position : Sales Engineer (Industrial Pipings/Must Have Car) - Up to $5000 + Average of 2 Months Bonus
• Location : West - Tuas (Not required to report to office everyday)
• Working hours : Monday to Friday | 8.30am - 5.30pm
• Salary (commensurate with experience) : Up to $5000 (based on experience & qualifications) +Average of 2 Months Bonus + Claimable Transport Expenses + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Pipings

Main Responsibilities:

• Service existing customers and develop new clients to expand company market share for Industrial product portfolio in a designated region
• To promote and market all Industrial products on agreed quarterly and annual target volume.
• Specifying of company’s product to all relevant clients, consultants, engineering companies, design companies and end user.
• Establishing contact with consultants, contractors, EPCs and project owners
• Managing and interpreting customer requirements ; Negotiating tender and contract terms
• Offering after-sales support services to customers
• Preparing weekly reports and call plan to the general manager
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product will meet client needs
• Offer pre-tender technical assistance and product education to the client
• Liaising with other members of the sales team to co-ordinate on projects pursue and win the projects
• Compile lists of prospective customers and projects for use as sales leads.
• Follow up project activities and update project lists.

Requirements:

• Diploma in mechanical or Chemical engineering with at least 1-2 years of industrial sales experience
• Familiarity on project pursue and product specification procedure is a plus
• Experience in water treatment, chemical, Semiconductor and utility segments are an added advantage
• Bilingual in English and Mandarin to communicate with Associates who can only converse in Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities

• Responsible for development of new products and product improvements
• Responsible in performing the whole cycle of product design
• Responsible for designing and devleoping of quality product and ensuring manufacturability with other engineering functions involved in product development.
• Responsible in ensuring product designs are validated per customer requirements, respecting international industry standards

Requirements

• Min Degree in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Product Design Development
• Proficient with Pro-Engineer/ CREO/ANSYS/ Autocad

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for evaluating and qualify products to fulfil customer expectations regarding reliability, usability, and operating life

Requirements

• Min Diploma in Engineering
• Min 2 years of working experience in failure analysis of metals and materials related products
• Experience with test or life cycle management tools an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)