Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Scope:

1. Provide frontline services - registration, payments, scheduling of appointments

2. Reconcile daily monetary transactions

3. Liase with patients and patient care-givers

4. Conduct training for new staff on-boarded

5. Manage patients' feedback and enquiries & perform service recovery

6.Manage patients' referral arrangements

7.Monitor inventories of non-clinical items

8. Perform temperature taking, simple triage and taking basic health parameters

9. Take part in quality improvement initiatives and projects when assigned

Requirements:

The candidate must be organised, responsive, have effective communication skills and interpersonal skills.

Special Attributes and Knowledge:

1. Excellent interpersonal and communication skills

2. Able to communicate in English and Mandarin. Ability to speak Malay or major local dialects will be added advantage

3. IT Savvy. Proficient in MS Office applications

4. Pleasant and cheerful personality

5. Passionate for service excellent

6. Positive attitude and willing to learn

RESPONSIBILITIES:

1.Administrative – All business-related administrative tasks.

Payment Chasing and Updating Incoming Payments

Filing

Claims and Outgoing Payments Preparation

Processing Sales Orders, Delivery Orders, and Invoices

Assisting in Inventory Taking

Collection of Data.

Preparation of Quotations/Agreements/Contracts for Clients and Vendors.

All business administrative related.

2.Client Relationship Management – Handling all sales related inquiries.

Attend to all Sales inquiries

Workout costing and quotations for clients

3.Supporting roles

Assistant to Accounts

Assist in ad hoc operations matters

Assist in sourcing & purchasing

Job Description

1. Lead the Customer Service Department on daily operational matters.

2. Lead & assist front counter walk in enquires & registration.

3. Lead & assist online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least Degree & above.

2. At least 10 years of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (2 weekdays off).

5. Work Location will be located at one of the locations: 1) Hillview Terrace, 2)Tuas, 3) Macpherson or 4) Woodlands.

Job Descriptions

• Calibration, service and break-fix of instruments.
• Calibration, service of temperature or humidity chamber
• Follow and execute calibration work instructions
• Maintain and control ISO 17025 system of calibration laboratory.
• Any other duties as assigned by the company

Requirements

• Candidate must possess minimum NITEC certificate
• Higher NITEC or Diploma in Instrumentation / Engineering or equivalent is an advantage
• Experience in measuring instruments or calibration is an added advantage
• Proficiency in Microsoft Office (Excel) for capturing and processing measurement data
• Willingness to learn/upgrade and commit to meet assigned tasks in a timely manner
• Self-motivated and able to multitask
• Able to function as a team, and interact with colleagues and customers well
• Proper training will be provided for the expected job scopes
• Minimum 1 year experience in equipment measurement/calibration
• Candidate with prior experience in technical knowledge and experience in related field is welcome to apply
• Applicants must be willing to work in West
• Able to start work immediately or on short notice is preferred

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer to be part of our Manufacturing diverse team of talent. You will be responsible for supervising and coordinating production activities to meet daily and monthly manufacturing goals.

What you will be working on:

• Supervise and coordinate production activities to meet daily and monthly manufacturing goals through the efficient use of manpower, material, and machine; together with proficient methodologies, in a hazardous-free and healthy working environment.
• Plan, strategize and monitor the movement of WIP for maximum throughput, minimum idle time and maintain line linearity.
• Solicit Engineering support to ensure tight focus on areas and variance requiring immediate attention.
• Resolve and handle line-related issues / preventive maintenance and to understand all equipment capacities / constraints so as to identify, handle and resolve bottleneck situations.
• Mentor and train all Manufacturing Leaders and Assistants to develop skills required for efficient MFG operations.
• Execute improvement programs in manufacturing operations in his/her Section.
• Facilitate and participate in quality, productivity and cost reduction improvement.
• Ensure safety, discipline and housekeeping compliance by all personnel and take actions on violators.
• Ensure proper documentation and data-integrity.
• Perform shift duties to support production, as required by Section Manager.

More About You:

• Degree in Engineering
• Preferably 1-3 years relevant wafer fab manufacturing experience.
• Candidates with no experience will be considered for junior role, training will be provided
• Interest in Wafer Fabrication Manufacturing
• Possess leadership quality
• Good interpersonal skills
• Team player
• Good analytical and planning skills

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Requirements:

• Degree in Electrical engineering
• Minimum 2 to 5 years Electrical Installation experience in Greenfield projects.
• A self-starter with the ability to work independently, as well as in a team.
• Should be highly motivated and able to work under tight schedule.

Responsibilities:

• Plan and schedules works with reference to contractual schedules
• Coordinate goods delivery with suppliers and installations works with sub-contractors as required
• Attend to all operational matters related to the daily running of the project
• Liaise with customers/consultants/project managers concerning approval of plans and drawings, acceptance of work, progress of work, problem solving, etc.
• Attend site meetings and inspections, report regularly on progress and monitor project schedule
• Update As-Built Drawings
• Testing and Commissioning of the completed installations with Customers/Consultants/Sub-Contractors
• Co-ordinate with customers/consultants/project managers to handover completed project with O&M Manual.

Key Responsibility

• Serving as the first point of contact to operational and user inquiries via phone and email.
• Following up with users to ensure full resolution of issues.
• Collaboration with stakeholders to resolve issues.
• Resolve technical issues by identifying problems, guiding users through corrective steps, or escalating issues to appropriate teams.
• Collaborate with internal teams to improve knowledge base and support processes.
• Create, review and update operational documentation and reports.
• Be proactive and promptly providing first level technical assistance to users' questions and problems.

Requirement

• Diploma or Bachelor's degree in Computer Engineer/Computer Science or related field.
• Excellent interpersonal skills with the ability to communicate (both verbally and written) and interact effectively at all levels.
• Familiarity with helpdesk software and technical troubleshooting.
• Strong communication skills and the ability to explain technical details clearly.
• Experience in supporting government agency is preferred.
• Experience with software testing is preferred.
• Singapore citizenship is required

Working in the engineering team, the senior network engineer have extensive knowledge and experience in installation, termination of network equipment (Copper & Fiber Outlet, patch panel and cable management). He/ She will possess hands-on experience in testing & programming of network switch, router, WLAN controller, AP and firewall. He/ she have relevant system architect in data center infrastructure design and implementation including server (VMware), SAN storage and network.

Responsibilities

1. Take ownership of system design & implementation to make a truly access and complete of client requirements until full closure of the project delivery.

2. Conduct factory acceptance test in the workshop, providing FAT report.

3. Deliver customer training, presentation and support.

Key Deliverables

1. Functional Design

2. Infrastructure Block Diagram

3. System Termination Diagram

4. Network, Server & Storage Configuration profile

5. Infrastructure Security policy profile

6. FAT procedure & report

7. SAT procedure & report

Job Specifications

1. Minimum Bachelor in computer science, network or equivalent technical discipline.

2. Proven 5 years’ experience in a similar role & responsibility

3. Well organized documentation, objective driven, time-sensitive and resourceful.

4. CISCO certified (CCNP preferred)

5. NetApp / EMC certified (NetApp NCDA preferred)

6. VMWare certified (VCIX6-DCV preferred)

Looking for Plumbing Site Engineer for Building Construction Site

1. at least 2 years site working experience in Singapore

2. Understand and use CAD drawings

3. To submit shopdrawings and as-built drawings

4. To co-ordinate with Main Contractor and Sub-contractor

5. to arrange site progress works

6. To attend site meeting and solve site problems

• Process Optimization: Analyze and improve existing spray-painting process to enhance efficiency, reduce cycle times, and minimize defects. Implement innovative solutions to optimize workflow and increase productivity.
• Production Planning and Scheduling: Collaborate with production managers to develop production schedules, allocate resources, and ensure timely delivery of assembled components.
• Tooling and Equipment Management: Oversee the maintenance, calibration, and performance of spray equipment and tools. Coordinate repairs, modifications, and upgrades as needed.
• Troubleshooting: Identify and resolve spray-related issues, such as over spray/under spray, color tone issue and equipment malfunctions. Implement corrective actions to prevent reoccurrence.
• Continuous Improvement: Lead initiatives for continuous process improvement, including the application of lean manufacturing principles and other optimization methodologies.
• Cross-Functional Collaboration: Collaborate closely with design, engineering, and quality assurance teams to ensure seamless integration of components and timely resolution of design-related challenges.
• Documentation and Reporting: Maintain accurate documentation of spray processes, work instructions, and production reports. Generate regular reports on production performance and key metrics.
• Training and Skill Development: Train and mentor assembly/spray technicians on best practices, quality standards, and proper use of equipment to maintain consistent and efficient assembly processes.
• Health and Safety: Champion a culture of safety by ensuring compliance with all safety regulations and guidelines and promoting safe work practices

Requirements

• Diploma or Engineering Holder
• 3 years relevant experience in spray painting operation.
• Knowledge in spray paint processes, machine set-up and operation
• Knowledge on plastic manufacturing processes.
• Computer literate in Microsoft office.
• A pro-active team player

Job Description

Microsoft 365 Administration:
Assist in the management and configuration of Microsoft 365 services including user provisioning and licensing.

Security Policy Implementation:
Review, implement and maintain Microsoft 365 security policies and services.

Cybersecurity Management:
- Ensure compliance with Cybersecurity certifications for the organization.
- Manage data protection and cybersecurity functions, ensuring systems are properly set up and maintained to safeguard against threats.
- Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
- Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

System Setup & Maintenance:
Oversee the setup, configuration, and ongoing maintenance of computer hardware, networks, and systems to ensure optimal performance.

Technical Support:
Provide IT technical support for end-users, addressing issues related to hardware, software, network, and cloud services.

Vendor Liaison:
Be the point of contact between users and IT vendors to facilitate the delivery of IT solutions and services.

IT Asset Documentation:
Assist in the procurement and thorough documentation of IT assets following SOPs for onboarding, issuance, deployment, repair and disposal.

Additional Duties:
Undertake other tasks as assigned by Management to support organizational goals.

Minimum Qualifications

Educational Background:
Diploma or Degree in Computer Science or related discipline.

Technical Expertise:
Strong hands-on experience with the Microsoft Windows environment, including configuring and troubleshooting.

Microsoft 365 Knowledge:
Proficiency in configuring and managing Microsoft 365 services and implementing security measures.

Problem-Solving Skills:
Ability to diagnose and resolve a range of IT issues with effective troubleshooting.

Communication Skills:
Competence in liaising with both users and vendors of all levels, ensuring clear and timely communication.

Security-Focused:
Knowledge of cybersecurity best practices and experience in implementing security policies and procedures.

Desired qualifications:

• Professional Certifications in Microsoft 365 services and / or Cybersecurity
• At least 1 year experience communicating and servicing end users of all levels
• Experience using mobile device management software to manage both Windows and MacOS devices as well as mobile phones and tablets
• Familiarity with setting up and configuring servers and other network devices advantageous

• Understanding and carrying out all tasks given by the Senior Engineer.
• Collaborating with other engineers and workers to design, develop, test, and improve products and engineering processes.
• Ensuring all expenses stay within the allocated budget.
• Performing regular inspections of equipment and scheduling maintenance or repairs.
• Providing assistance to different staff or engineering teams.
• Inspecting inventory and reporting inconsistencies as well as ordering more materials.
• Producing CAD drawings according to specifications.
• Evaluating all products and processes and ensuring standardization of quality assurance measures.
• Participating in various learning experiences, which may include attending workshops and training sessions.
• Calibrating and troubleshooting equipment as required.

JOB DESCRIPTION

Increasing sales revenue through B2B sales opportunities.

JOB SCOPE

Sales Engineer shall be responsible for

• Develop and implementation of strategic sales and action plans to expand overall business growth;
• Perform product sales introduction and technical presentations to customers;
• In charge of creating sales pipeline from lead generation, sales engagement, negotiation to closing;
• To build and maintain strong relationships with key decision-makers and stakeholders;
• Maintaining a collaborative and constructive exchange as an integral part of product & marketing team;
• Maintaining and improving leads records in CRM timely and accurately manner;
• Provide accurate sales forecasting and maintain regular updates on sales opportunities;
• Monitor and analyses of market, company and competitor performance/activities and proactively recommend changes to the company initiatives; and
• Any other adhoc job assigned.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Project Engineer to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceeding customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

Working in the engineering team, the senior network engineer have extensive knowledge and experience in installation, termination of network equipment (Copper & Fiber Outlet, patch panel and cable management). He/ She will possess hands-on experience in testing & programming of network switch, router, WLAN controller, AP and firewall. He/ she have relevant system architect in data center infrastructure design and implementation including server (VMware), SAN storage and network.

Responsibilities

1. Take ownership of system design & implementation to make a truly access and complete of client requirements until full closure of the project delivery.

2. Conduct factory acceptance test in the workshop, providing FAT report.

3. Deliver customer training, presentation and support.

Key Deliverables

1. Functional Design

2. Infrastructure Block Diagram

3. System Termination Diagram

4. Network, Server & Storage Configuration profile

5. Infrastructure Security policy profile

6. FAT procedure & report

7. SAT procedure & report

Job Specifications

1. Minimum Bachelor in computer science, network or equivalent technical discipline.

2. Proven 5 years’ experience in a similar role & responsibility

3. Well organized documentation, objective driven, time-sensitive and resourceful.

4. CISCO certified (CCNP preferred)

5. NetApp / EMC certified (NetApp NCDA preferred)

6. VMWare certified (VCIX6-DCV preferred)

• Bachelor's Degree/ Diploma in Geology or a related field.
• Minimum 5 years of relavent experiance in Geotechnical Engineering Works.
• Proven experience in Tunnelling projects is mandatory.
• Prior experience with Rail & Land Transport Authority (LTA) projects is required.
• Strong analytical skills, problem-solving abilities and excellent attention to detail.
• Familiarity with geotechnical instrumentation and ground improvement techniques is an advantage.
• Plan, supervise and ensure quality control for ground improvement work to meet project specifications and standards.
• Provide geological supervision during tunnelling operations to ensure safety and efficiency.
• Develop and implement plans for additional soil investigations related to tunnelling works, ensuring accurate assessment of ground conditions.
• Conduct detailed face mapping to analyse and document ground conditions during tunnelling activities.
• Plan and supervise instrument monitoring works to assess ground behaviour and ensure stability during construction.
• Applicants are required to submit their detailed CV and state the current and expected salary.

Job Description:

• Plan and perform maintenance works to ensure office facilities are in good working conditions, including meeting rooms, workstations, lighting, air conditioning, sanitary ware, fire protection, security systems, etc
• Coordinate with building management for building related maintenance works and services
• Assist in procurement of office equipment and supplies
• Assist in space planning, office moves and ad-hoc projects/events when required

Requirements:

• Diploma or equivalent in engineering, facility management or related fields
• Minimum 1 year of experience in office management, property management or related industries
• Service-oriented, good communication, fast learner

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Responsibilities:

• Responsible for the design, development, testing, and optimization of game server framework, business underlying modules, and logic modules.
• Responsible for the stability and efficiency optimization of the server framework.
• Responsible for timely resolution of various faults and problems that occur during game operation.

Requirements

• Associate degree or above in computer-related major, with 3 years of game development experience.
• Proficient in C++/Golang/C#, familiar with Linux/Unix development environment, familiar with shell, system programming;
• Familiar with TCP/IP protocol, network programming, database programming (MySQL, Redis, SQL Server), familiar with Kafka;
• Good programming specifications and programming ideas, strong problem analysis and problem-solving spirit;
• Sense of responsibility and teamwork.
• Min 3 years working experience.
• Good verbal communications skills in mandarin due to the need to speak to Chinese speaking stakeholders

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Key Responsibilities:

• Design, implement, and maintain CDN architectures to optimize content delivery.
• Configure and manage CDN services to enhance performance.
• Monitor CDN performance metrics and analyze traffic patterns to identify areas for improvement.
• Provide effective troubleshooting solutions for technical issues encountered during content delivery.
• Collaborate with development, DevOps, and network operations teams to resolve complex technical problems.
• Collect and organize customer feedback to provide insights and improvement suggestions to the product and development teams.
• Maintain strong customer relationship by providing after-sales technical support through phone, email, and online chat.
• Implement security measures to protect content delivery from threats such as DDoS attacks.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Proven experience working with CDNs (e.g. Akamai, Cloudflare, AWS CloudFront).
• Networking Knowledge: Deep understanding of networking technologies and protocols including TCP/IP, DNS, DHCP, routing, and switching; familiarity with network topologies.
• Programming Skills: Proficiency in programming languages such as C, Java, Python, JavaScript, and HTML for developing and optimizing CDN services; experience in scripting for automation using languages like Python.
• Language Skills: Fluency in English and Mandarin is required for effective communications with clients.
• Soft Skills: Excellent problem-solving skills, attention to details, strong communication skills for effective collaboration with cross-functinal teams, and the ability to work independently as well as in a group setting.

Work Environment:

This position requires shift work with the following schedules:

• AM Shift: 7.30 AM to 3.30 PM
• PM Shift: 3.15 PM to 11.30 PM
• Night Shift: 11.15 PM to 7.30 AM

*Shift allowances will be provided.*

Employee Welfare:

We offer competitive employee welfare benefits that include:

• Medical and dental benefits
• Annuage Wage Supplement (AWS)
• Performance Bonus (Subject to company discretion)

Job Description

• Collaborate with internal stakeholders to understand their procurement needs and provide support and guidelines as required.
• Conducts timely market reviews and request for price proposal (RFQ) in accordance with internal purchasing rules and guidelines.
• Negotiates quantities, prices, delivery schedule, terms and conditions of delivery and payment/contractual terms.
• Ensure timely PO execution to meet production needs.
• Drives resolution to supply chain issues affecting quality, cost, delivery or lead-time, which may includes engagement with manufacturers/sub-tiers in the supply chain.
• Identifies and realizes cost savings opportunities and execute cost reduction initiatives assigned
• Prepare all relevant weekly, monthly reports
• Other duties as assigned

Job Requirement

• Bachelor Degree in Engineering or equivalent.
• Entry level candidate or 2-3 years working experience in semiconductor industry.
• Detailed oriented, Positive attitude, self motivated, target drive.
• Meticulous and strong in numbers.
• Excellent analytical and problem solving skills.
• Good understanding of procurement best practices & industry trends.
• Strong communication and interpersonal skills with the ability to effectively collaborate with internal and external stakeholders.
• Processes the ability to read, write and communicate in Mandarin with Chinese-speaking vendors and internal Chinese-speaking stakeholders
• Self-starter with good initiative and a team player personality.
• Dynamic individual capable to work under stress and multitask in a fast-paced environment.

Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, drawing of various telecommunication systems.

He/ She will possess extensive knowledge and experience in Engineering design of telecommunication, safety & security and marine navigation systems covering technologies such as IP Infrastructure, WIFI WLAN, Firewall security, IP-PABX, PAGA, CCTV, VCS, TETRA/DMR UHF/VHF Radio, GMDSS Radio, GEO/MEO/LEO VSAT, IPTV, Radar, Gyrocompass and etc and provide engineering design, technical configuration, proof of concept as well as drawing instruction of various telecom systems.

Responsibilities

• Take ownership of engineering design and make a truly access and understanding of client requirement and propose the right solution to fit the specs.
• Produce engineering document (VDRL) and close the client comments in a timely, high quality and accurate manner.
• Produce scratch drawing and guide the AUTOCAD drafter to come out the engineering drawing deliverables.
• Adapt the industrial standard and best practice into the engineering drawing preparation, design, review, and submission.
• Guide the in-house technician for equipment assembly and cabinet integration; implement the system configuration, simulation, testing and verification.
• Conduct factory acceptance testing (FAT) to client and provide in-house training to client as well as commissioning engineer.
• Any other ad hoc tasks required for business needs.

Requirements

• Minimum diploma in telecom or equivalent technical discipline
• Proven 4-5 years’ experience in a similar role within the industrial markets.
• Well organized documentation, time management skills
• Ability to articulate and share concepts with customers and suppliers.
• Ability to work with cross function teams and lead the team
• Objective driven, time-sensitive and resourceful
• Certificate of AUTOCAD will be added advantages.
• Site commissioning / radio surveying experience as per SOLAS / MODU will be added advantages.
• Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, iBwave for UHF/GSM coverage will be added advantages.

Job Description

• Collaborate with internal stakeholders to understand their procurement needs and provide support and guidelines as required.
• Conducts timely market reviews and request for price proposal (RFQ) in accordance with internal purchasing rules and guidelines.
• Negotiates quantities, prices, delivery schedule, terms and conditions of delivery and payment/contractual terms.
• Ensure timely PO execution to meet production needs.
• Drives resolution to supply chain issues affecting quality, cost, delivery or lead-time, which may includes engagement with manufacturers/sub-tiers in the supply chain.
• Identifies and realizes cost savings opportunities and execute cost reduction initiatives assigned
• Prepare all relevant weekly, monthly reports
• Other duties as assigned

Job Requirement

• Bachelor Degree in Engineering or equivalent.
• Entry level candidate or 2-3 years working experience in semiconductor industry.
• Detailed oriented, Positive attitude, self motivated, target drive.
• Meticulous and strong in numbers.
• Excellent analytical and problem solving skills.
• Good understanding of procurement best practices & industry trends.
• Strong communication and interpersonal skills with the ability to effectively collaborate with internal and external stakeholders.
• Processes the ability to read, write and communicate in Mandarin with Chinese-speaking vendors and internal Chinese-speaking stakeholders
• Self-starter with good initiative and a team player personality.
• Dynamic individual capable to work under stress and multitask in a fast-paced environment.

Summary:

We are seeking a skilled and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to analyze user needs and implement innovative solutions. The ideal candidate should have a strong background in software development and possess expertise in JavaScript, Software Engineering, Python, Java, and SQL.

Roles and Responsibilities:

- Design, develop, and test software applications based on user requirements and industry best practices

- Collaborate with cross-functional teams to gather and analyze user needs

- Write clean, efficient, and maintainable code

- Troubleshoot and debug software defects to ensure optimal performance

- Conduct code reviews and provide constructive feedback to team members

- Stay up-to-date with the latest software development trends and technologies

- Collaborate with product owners and stakeholders to define project requirements and deliverables

- Participate in the entire software development lifecycle, from concept and design to testing and deployment

- Document software specifications, user manuals, and technical documentation

Requirements:

- Bachelor's degree in Computer Science, Software Engineering, or a related field

- 4 to 6 years working experience.

- Proven experience in software development, including JavaScript, Python, Java, and SQL

- Strong understanding of software engineering principles and best practices

- Familiarity with front-end and back-end development frameworks

- Experience with version control systems, such as Git

- Knowledge of software testing methodologies and tools

- Excellent problem-solving and analytical skills

- Strong communication and collaboration abilities

- Ability to work independently and as part of a team

- Plus skills: Experience with Agile development methodologies, familiarity with cloud computing platforms (e.g., AWS, Azure), knowledge of mobile application development frameworks (e.g., React Native), proficiency in object-oriented programming languages (e.g., C++, C#), understanding of data analytics and visualization tools (e.g., Tableau, Power BI)

Note: The plus skills mentioned above are not mandatory but will be considered as an advantage during the selection process.