Location: Jurong East

Working days/hours:

Any 5 days in a week (1 weekend inclusive PH)

10am – 7.30pm & 7am - 4.30pm (cannot choose)

Total working hours: 42 hours/week

Job description:

- Provide excellent customer service to the patients

- Serving of food and drinks to patients and clearing it once patients have finished their meals

- Checking food served against patient meal orders

- Assist in inventory management

- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

- Assist nurses to meet patient's nutritional needs

- Maintains levels of confidentiality and discretion of the patients.

- Any other ad-hoc duties as assigned by Manager

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Assist the HOD and manager in achieving service goals, targets, and department KPIs.
• Play a vital role in ensuring the safety and effectiveness of medical equipment by developing and implementing programs that minimize disruptions to operations and guarantee equipment functionality.
• Manage maintenance agreements with vendors for the servicing and preventive maintenance of medical equipment.
• Prepare medical equipment specifications for tender, evaluate tender submissions, and provide recommendations based on technical compliance.
• Act as a trusted technical consultant to hospital staff, guiding them in defining and evaluating their medical equipment needs.
• Educate and train hospital personnel on the proper handling of medical equipment, ensuring they have the knowledge and skills for optimal use.
• Provide leadership and coordination for the medical equipment management team, overseeing tasks such as commissioning, preventive maintenance, inventory control, and decommissioning.
• Assist in the preparation of monthly reports, annual capital, and operating budgets for the department.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Manage orders efficiently, ensuring timely processing.
• Process customer orders via email, phone.
• Resolve complaints, answer questions, ensure satisfaction.
• Coordinate logistics and report delivery issues.
• Support admin tasks like filing and archiving.

Requirements:

• Minimum Dip/Deg in Supply Chain with 1-2 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

• Assist the HOD and manager in achieving service goals, targets, and department KPIs.
• Play a vital role in ensuring the safety and effectiveness of medical equipment by developing and implementing programs that minimize disruptions to operations and guarantee equipment functionality.
• Manage maintenance agreements with vendors for the servicing and preventive maintenance of medical equipment.
• Prepare medical equipment specifications for tender, evaluate tender submissions, and provide recommendations based on technical compliance.
• Act as a trusted technical consultant to hospital staff, guiding them in defining and evaluating their medical equipment needs.
• Educate and train hospital personnel on the proper handling of medical equipment, ensuring they have the knowledge and skills for optimal use.
• Provide leadership and coordination for the medical equipment management team, overseeing tasks such as commissioning, preventive maintenance, inventory control, and decommissioning.
• Assist in the preparation of monthly reports, annual capital, and operating budgets for the department.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your role :

Do you want to design and build attractive digital products and services? Do you want to play a key role in transforming our firm into an agile organization?

At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We’re looking for a Software Engineer to:

• design, develop, and improve the digital products and technology services we provide to our clients and employees

• apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment

• ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements

• build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues

• understand, represent, and advocate for client needs

• share knowledge and expertise with colleagues , help with hiring, and contribute regularly to our engineering culture and internal communities.

• define business and technical workarounds in a rapidly moving environment, initiate and help to deliver process improvements (including automation solutions)

• actively participate in the major incident management process

• optimize operational procedures to improve efficiency, reduce time to restore and minimize costs.

Your team :

In our agile operating model, crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous pods. You will be part of the WMI CORE team in Singapore with a focus on Portfolio data, analytics, and reporting.

Your expertise :

• experience in Agile Methodology & DevOps practices and tools

• 10+ years of hands-on experience with application development and support in Private banking / wealth management.

• good understanding of the capital market domain

• ability to solve complex issues (covering both technical and business areas)

• strong analytical, problem-solving and synthesizing skills (i.e. you know how to figure problems out)

• ability to automate repetitive and mundane tasks, and eliminate the TOIL

• proficiency in UNIX/LINUX Operating system commands and advanced SQL

• programming experience in one or more languages - Java/C++/Python/Perl/Ruby/R/Go

• good understanding of application infrastructure- storage/middleware/messaging/virtualization

• exposure to cloud services, preferably Microsoft Azure

• basic knowledge of Containerization & Orchestration - Docker, Kubernetes

• experience in release automation and CI/CD Tools- GitLab/Puppet/Terraform/Jenkins

• working experience with one or more APM tools - Splunk, AppDynamics, ITRS Geneos, Grafana

• working knowledge on basic support tools - Autosys/ServiceNow/Toad/Putty

Job Opening: Biomedical Engineers x 4 (Permanent Role)
Location: Hospital

Roles Available: Senior and Engineer levels (Open to candidates from vendors as well)

Key Responsibilities:

• Assist the HOD and manager in achieving service goals, KPIs, and departmental targets.
• Ensure safety and effectiveness of medical equipment by implementing programs that minimize disruptions.
• Manage vendor maintenance agreements for medical equipment.
• Prepare specifications for tenders, evaluate submissions, and provide technical recommendations.
• Act as a technical consultant to hospital staff, guiding them on equipment needs.
• Train hospital staff on proper equipment handling for optimal use.
• Lead and coordinate the medical equipment management team (commissioning, maintenance, inventory, decommissioning).
• Assist in preparing monthly reports and annual budgets.
• Ensure compliance with industry standards (ISO, JCI, OHSAS, etc.).

Requirements:

• Degree in Biomedical Engineering, Electronic or Electro-mechanical Engineering, or equivalent.
• 3-5 years of relevant healthcare industry experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Be involved in network implementation projects as assigned
• Responsible for network operations, covering network switch, firewall, WLC, AP, VPN, WAF and cloud networking, ensuring availability and continuity of services
• Administer and manage network routing and authentication
• Monitor network uptime and usage
• Perform network maintenance and upgrades including patches, hot fixes and security updates
• Perform scan on network/system logs for malicious activities
• Work closely with cyber security operations, covering endpoint security, SIEM and cloud security
• Liaise with 3rd party vendor and cross department for network/security projects
• Participate on internal and external network/security audit
• Maintain and update network inventory and diagram
• Investigate and troubleshoot any network incident or vulnerability
• Any other ad-hoc duties as assigned

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 2 years of experience in networking
• Experience in administration and troubleshooting skill of:
• Firewall
• Switches
• Wireless Controller
• NAC
• WAF
• Services: AAA, DNS, DHCP, MFA, backup tool, SNMP
• Cloud networking
• Hands-on experience on endpoint protection and SIEM
• Knowledge in infrastructure network design.
• Knowledge and/or experience in the following will be advantageous
• Open-source technology
• Automation
• CCNA, CompTIA Security+ or equivalent certification will be advantageous

Required Skills

• Strong technical & troubleshooting skills.
• Strong documentation and organizational skills.
• Independent worker with minimum supervision.
• Good team player and process driven.
• Good verbal and written communication skills.

Interested applicants, please email your resume to [email protected]

Name: Ng Wei Ling Jane

Email: janeng@recruitexpress.com.sg

CEI Reg No: R1104585

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Be involved in network implementation projects as assigned
• Responsible for network operations, covering network switch, firewall, WLC, AP, VPN, WAF and cloud networking, ensuring availability and continuity of services
• Administer and manage network routing and authentication
• Monitor network uptime and usage
• Perform network maintenance and upgrades including patches, hot fixes and security updates
• Perform scan on network/system logs for malicious activities
• Work closely with cyber security operations, covering endpoint security, SIEM and cloud security
• Liaise with 3rd party vendor and cross department for network/security projects
• Participate on internal and external network/security audit
• Maintain and update network inventory and diagram
• Investigate and troubleshoot any network incident or vulnerability
• Any other ad-hoc duties as assigned

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 2 years of experience in networking
• Experience in administration and troubleshooting skill of:
• Firewall
• Switches
• Wireless Controller
• NAC
• WAF
• Services: AAA, DNS, DHCP, MFA, backup tool, SNMP
• Cloud networking
• Hands-on experience on endpoint protection and SIEM
• Knowledge in infrastructure network design.
• Knowledge and/or experience in the following will be advantageous
• Open-source technology
• Automation
• CCNA, CompTIA Security+ or equivalent certification will be advantageous

Required Skills

• Strong technical & troubleshooting skills.
• Strong documentation and organizational skills.
• Independent worker with minimum supervision.
• Good team player and process driven.
• Good verbal and written communication skills.

Interested applicants, please email your resume to [email protected]

Name: Ng Wei Ling Jane

Email: janeng@recruitexpress.com.sg

CEI Reg No: R1104585

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Understand and analyse the customer’s needs;
• Find the best solution and lead the architecture definition to meet the customer requirements;
• Interface with the customer, for the technical related aspects of the solution;
• Support the sales and marketing teams by providing internal and external technical pre-sales support for the solutions and services, taking the lead of the architecture aspects in strong cooperation with all the required technical and non-technical skills involved (e.g. hardware, software, security, quality, maintenance);
• Lead the Make/Team/Buy decision process and support the partner & subcontractor choice throughout the capture & delivery activities;
• Be in charge of the executive and technical documentation for tenders and support handover to projects (including but not limited to design documentation);
• Any other ad hoc duties as assigned by supervisor.

Qualifications

· Bachelor's degree in Computer Science, Cybersecurity, or a related field.

· Experience with Thales HSM or similar cryptographic solutions.

· Strong understanding of cryptographic algorithms and protocols.

· Familiarity with compliance standards (e.g., PCI-DSS, GDPR).

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Duties

• Understand the drawings and job specifications for utilities and sewer diversion works; Draft method statements on the assigned tasks and seek approval from supervisor
• Plan and order for equipment and material required on the tasks; Seek approvals from the respective government agencies (as and when required) on time to minimise delays
• Prepare the ITP (inspection and test plan) documents, job hazard analysis (JHA) and risk assessment report for the assigned tasks in consultation with supervisor
• Monitor progress against the program milestones for on-time completion; Monitor production rate and provide feedback to supervisor on resource allocation
• Check workmanship and quality against specifications in drawings and ITP requirements; Perform other quality tests as required
• Provide inputs to supervisor to minimize wastage and optimize material/labour costs; Allocate costs under the correct code

Job Requirements

• Bachelor’s degree in Civil Engineering
• Has at least 5 years of working experience with infrastructure projects
• Has previously worked on utilities and sewer diversion works
• Possess good communication skills and able to work with minimum supervision

• Be the point of contact between clients and liaising with clinic manager

• Scheduling/arranging time of each case in daily time format. (Google calender)

• Overseeing the customer orders.

• Daily tasking allocation for each technician.

• Fix number of cases to be completed per day, and amount of billing to be done per day.

• Keep all team members job schedules up to date.

• Follow up with dental technician to complete daily task if falling behind schedule. Make sure case done on time.

• Inventory help keep track. (Template is already in place, just need help to update in real time).

• Handling enquiry on company's products and services

• Daily update on IOS scans received

• Daily update on in-coming cases

• Daily update on out-going cases

• Update clients with work in progress status

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Understand and analyse the customer’s needs;
• Find the best solution and lead the architecture definition to meet the customer requirements;
• Interface with the customer, for the technical related aspects of the solution;
• Support the sales and marketing teams by providing internal and external technical pre-sales support for the solutions and services, taking the lead of the architecture aspects in strong cooperation with all the required technical and non-technical skills involved (e.g. hardware, software, security, quality, maintenance);
• Lead the Make/Team/Buy decision process and support the partner & subcontractor choice throughout the capture & delivery activities;
• Be in charge of the executive and technical documentation for tenders and support handover to projects (including but not limited to design documentation);
• Support when needed the teams responsible for the implementation and testing of the solution by providing technical expertise on various aspects of the solution under development, ensuring the design and development goals until the final phases of the bid/project.
• Any other ad hoc duties as assigned by supervisor.

Qualifications:

• Bachelor's degree in Computer Science, Cybersecurity, or a related field.
• Experience with Trellix or SSE product such as Netskope/SkyHigh Security/Versa Networks
• Familiarity with compliance standards (e.g., PCI-DSS, GDPR).

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibility

1. Design,install, and maintain digital communication networks, including wireless networks. Able to configure and install network devices and services, such as routers, switches, firewalls, and load balancers.
2. Monitor network performance and fix faults. Able to identify, diagnose, and resolve technical problems related to network failure, integrity, and usage of PC hardware and software.
3. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
4. Conduct thorough root cause analysis to identify and resolve system issues. Implement proactive measures to prevent recurrence of issues.
5. Backup and Recovery. Prepare and maintain a backup environment, ensuring automated backup processes are in place. Perform regular server backups, patch Windows and Linux systems, and maintain up-to-date antivirus software.
6. Enhance system security by hardening process, logging activities into SIEM systems, and configuring necessary network ports.
7. Patch and Anti-virus Management. Prepare the patching environment and implement a patch server for regular updates. Ensure all systems are patched in a timely manner to protect against security vulnerabilities
8. Establish and maintain system management standards and assist in the development of bids and proposals.
9. Manage system changes through an established change request process, ensuring thorough documentation and approval.
10. Analyze infrastructure requirements, design scalable and secure solutions, and align them with organizational goals.
11. Ensure systems pass VAPT by continuously monitoring, identifying, and addressing potential vulnerabilities.
12. Support Project and Pre-sales team in System wide design and implementation whenever required.
13. Any other ad hoc duties as assigned by supervisor.

Qualifications:

1. Available to provide 24/7 standby support for Level 2 service for project and maintenance works
2. Relevant certifications (e.g., CISSP, CCNP, MCSE) are a plus

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Provide financial advice and payment options to patients
• Assist with insurance claims and verification
• Manage financial records and patient documents
• Coordinate with medical staff for accurate billing info
• Address patient queries on medical bills or insurance coverage

Skills Needed:
Tech-savvy and able to use computer systems

Working Hours:
42-hour work week
11am - 8:30pm, flexible on weekdays/weekends

Salary:
$1700 - $3200/month (Depending on experience)

Additional Info:
No experience needed
Convertible to permanent role after 3 months

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred