- Design of Building Electrical Services as such LT, ELV and HT system.

- Preparation of design drawings for Building Services Systems;

- Project Management to ensure the successful implementation and completion of project;

- Liaison with client, contractor and related authorities;

- Attend site meetings and address if any technical queries;

- Handle project administration and documentation works as such tender & contract adminstration.

Job Requirements

- Degree or above in Electrical Engineering or other similar qualications;

- With relevant experience in mechanical systems / technical and coordination to execution / site supervision;

- Reliable and able to work within tight deadlines;

- Proactive working attitude and self-motivated as well as a good team player;

- Good communication / interpersonal and negotiation skills to handle all work parties;

- Good command of written and spoken English;

- GreenMark Certication will be added advantage;

- AUTOCAD, MS Office, Dialux, etc.

Personal data collected will be used for recruitment purposes only.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing new products and processes
• Responsible in identifying areas for improvement, maintaining high levels of manufacturing and product quality
• Responsible for ensuring cost-efficiency and conformance with regulatory standards.

Requirements

• Min Degree in Electrical & Electronics/ Mechanical/ Electromechanical/ Mechatronics/ Optics and Photonics Engineering or relevant
• Min 2 years of working experience in manufacturing/ production industry
• Experience in optics/ lasers/ optical microscopic imaging/ multi-channel fluorescence system used in analytical equipment is an added advantage.
• Experience in using multi-meter, function generator and oscilloscope.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting new product development, new product introduction and cost out designing for existing product lines through sound execution of engineering principles and processes
• Responsible in interfaces with design engineering in coordinating the release of new products.
• Responsible for estimating manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines.

Requirements

• Min Degree in Electrical / Electronics / Mechatronics / Mechanical/ Microelectronics / Chemical Process Technology
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for evaluating and qualify products to fulfil customer expectations regarding reliability, usability, and operating life

Requirements

• Min Diploma in Engineering
• Min 2 years of working experience in failure analysis of metals and materials related products
• Experience with test or life cycle management tools an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting new product development, new product introduction and cost out designing for existing product lines through sound execution of engineering principles and processes
• Responsible in interfaces with design engineering in coordinating the release of new products.
• Responsible for estimating manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines.

Requirements

• Min Degree in Electrical / Electronics / Mechatronics / Mechanical/ Microelectronics / Chemical Process Technology
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The L1 System Engineer is responsible for: • To provide 24 x 7 support for Data Center running on 12 hours shift • Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged. • Resolving the incident/problem onsite. • Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager. • Generating the relevant administrative records and reports. • Introducing and integrating new technologies into existing environments. • Applying operating system updates, patches, and configuration changes. • Adding, removing, or updating user account information, resetting passwords, etc. • Answering technical queries • Maintaining the configuration of the system. • To implement Service Request and Change Request • Contacting OEM/Vendor for technical support

•Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
-Linux
-Unix
-Active Directory/DNS
-Microsoft Azure Stack
-Microsoft Windows 2008-2016
-Commvault Backup and Recovery
-Symantec Endpoint Protection
• ITIL certification will be an advantage.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We regret that only shortlisted candidates will be notified.

Responsibilities

Managing a team of technical supervisors on site to ensure that all works comply fully with regulatory and client's requirements

• Work closely with Professional Engineers, regulatory authorities and contractors to provide planning, design and supervision leadership not only to solve site problems, but also to ensure timely completion of the projects

• Responsible for implementing and sustaining the site supervision quality & safety assurance system

• Carry out supervision of structural & geotechnical works by identifying any non-conformity of contractor's works on site

• Understand drawings & contract documents in carrying out the works

• Implement the site supervision quality and safety assurance system

• To carry out regular site checks on contractor & ensure compliance with health and work safety in accordance with MOM regulation

• Attend site progress and technical meetings with the project team and Client to resolve site and technical issues

• Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as built submissions etc., are well managed

Requirements

• Degree in C&S Engineering from a University accredited by the Professional Engineers Board, Singapore

• Must be accredited as a Resident Engineer with BCA/IES/ACES

• Min. 5 to 8 years’ site working experience in Singapore for civil engineering, pavement & ground improvement project working experience would be advantage point

• Working experience in road, drain, earthwork, retaining wall, building and airfield construction would be preferable

• Strong knowledge of C&S details, working drawings, shop drawings and C&S construction method

• Strong knowledge of LTA, PUB, NParks and BCA requirements and regulation for construction.

• Good supervisory and leadership skills

MLION CORPORATION is a Foundation Solution company that focuses on Port and Waterfront Developments, Civil Excavation and Power Generation related infrastructure in the Asian region.

Being a market leader in our industry, we provide customised solutions to our core products such as sheet piles, steel pipes, tie rods, long and flat steel products, and crane rails. We further value add to the supply chain by providing downstream services such as warehousing, storage, and logistics to access local markets.

Moving with the highly digitalised world, MLION is excited to launch our GoListid marketplace platform. GoListid is the next generation B2B platform which provides pre own steel material for the construction market. Our vision is to provide steel a second lease of life and to promote sustainable use of steel material. GoListid provides sellers with a wide network of targeted domestic and international Buyers while listing their material with trust, transparency and services to facilitate the transaction.

We are looking at having enthusiastic candidates to join our robust team as we develop new businesses that will help to create connectivity and accessibility. We believe that having fresh inputs will be paramount to the success of our platform launch.

Roles & Responsibilities

● Be part of our customer service executives interacting with our customers for the deal-making process (facilitating negotiations for buying or selling steel material);

● Work closely with cross-functional teams to ensure pleasant customer experience (e.g. operations, logistics, finance, etc.)

● Address any queries from our customers via the chat system.

● Escalate any key issues raised by customers during the deal-making process.

● Contribute towards customer service readiness when preparing to launch in new countries.

● Achieve key performance metrics (e.g. response time, customer satisfaction, etc.)

● To handle cold calling to find new customers and new leads

● To be able to visit the yard and site when needed

● Perform any other duties as assigned

Requirements

● Min. GCE ‘O’ levels

● 1 - 2 years of experience in customer service for a commercially launched product.

● High levels of ownership and ability to communicate clearly and effectively with customers.

● Problem-solving skills to ensure customers have the best experience during the deal-making process.

● Experienced in at least one of the following areas: customer service software, marketplace platform, dealmaking is a plus.

Responsibilities

• Responsible for conceptualize the assembly process either in semi-auto, fully automatic machines or multi-purpose fixtures for new products with both quality and cost considerations
• Responsible in planning, excuting and completing assembly process per the established timing and quality requirements.
• Responsible for design, coordinate fabrication, assembly, debug and test run the equipment.
• Responsible for establishing process parameters for all new assembly operations/machines and update all process specifications or issues before release to manufacturing.
• Responsible for production output, quality & yield during the transfer phase to production.

Requirements

• Min Degree in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in process development
• Proficient with Mechanical Design, Solid Mechanics theory and its application to product design

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Role Purpose

Maintenance & Repair is a function within Logistic, the main objectives will be good managing of the maintenance and repair of our empty containers with an optimization of costs and quality. Good coordination with Equipment flow, Regional Managers, offices, SVM, Surveyors, vendors and Depots for operational and logistic efficiency and cost effectiveness.

The role of M&R Executive is to plan, schedules surveying and managing CMR system associated with M&R activities globally managing container fleet size estimation 70,000 teus efficiency and cost effectiveness.

Role Accountabilities

· Good managing of the maintenance and repair processes and cycles within the group to ensure that cost efficiency without compromising safety requirements and quality.

· Work cohesively with In-service depots, 3rd party surveys and leasing co. to achieve M&R cycle, repair cost target and joint surveys disputes.

· Manage the M&R budget in line with agreed targets and continue to look for cost reduction opportunities.

· Regular analyses of data to monitor performance and find improvement areas.

· Perform regular depot audits to ensure equipment integrity and standards are being compliance.

· Prepare monthly reporting on M&R costs and initiate measures to improve CMR activities.

· Investigate and identify 3rd Party Claims aka TPC in related to recover damages repair cost from liable party involving Marketing Team & Agency.

· Review and make proposal to enhance M&R inspection and repair criteria on SWIRE equipment.

· Develop an interactive cost performance report to measure M&R performance in the areas of equipment age profile, Logistic movement, IN/OFF hire costs performance.

· Identify and support new M&R CMR system platform for better integrate with all vendors, SVM IT team and SWIRE users.

· Supervising the M&R activities including Health, Safety & Environmental audit schedules.

· Undertake adhoc projects related to cost analysis and continuous improvement initiatives.

· In-service audit approval in CMR system

· Travel overseas spot audit depots.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

· ‘O’ Level / ‘A’ Level / Diploma / Degree in Technical stream or Logistics & Supply Chain.

· Min 10 years of working experience.

· Preferred to have shipping background.

· Able to work independently and complete task assigned within the timeframe.

· Analytical thinking.

Technical Skills

· IICL certification.

Professional Skills

· Detail-oriented with strong data analytics, reporting, financial literacy, and strong communication skills.

· Thorough knowledge of MS Office, Power BI and PowerPoint and experience in managing databases.

· Ability to prioritize multiple tasks and work effectively under tight deadlines.

· A good team player who can collaborate well with various internal stakeholders globally.

Proactive, self-motivated professional who enjoys working in a dynamic environment.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

STARLUX Airlines invites applications from qualified professionals for the Customer Service Specialist position, which will be based in Singapore.

Responsibilities

1. Collaborate with the Company's Sales and Marketing Team and Airport Office to generate outstanding customer service.

2. Handle passenger reservation, ticketing and customer service related tasks.

3. Ensure safekeeping, control and proper usage of accountable documents.

4. Ensure urgent cases are handled timely.

5. Submit weekly station reports, including Ad-hoc waivers and STPC summaries.

6. Perform other related tasks as assigned by manager.

Qualifications

1. Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.

2. Communication and interpersonal effectiveness.

3. Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.

4. Proficiency in Microsoft Office.

Preferred

1. Demonstrates skills and knowledge in GDS systems, such as Amadeus.

2. Has excellent customer service and communication skills, both verbal and written.

3. Is detail-oriented, organized, resourceful and strives for perfection.

4. Is self-motivated and capable of motivating others.

5. Takes on challenges and can work under pressure.

6. Possesses good judgment and is a strong team player.

Education

Diploma and above or equivalent experience.

Work Experience

Minimum one year’s experience in the travel industry, focusing on customer service or reservation and ticketing.

Licenses and Certification

None.

Due to the high volume of applications, we will only able to contact candidates who have been shortlisted. We look forward to hearing from you!

Job Description

· At least 2 years of hands-on experience in data management or data analytics within investment and banking industry.

· Experience in SQL and Python.

· Confident and comfortable engaging with various business end users and stakeholders at all levels.

· Meticulous, with a keen eye for details, especially with numbers

· Experience with data validation and correction tasks.

· Able to multi-task across various activity streams

Job Title: Service Technician (ID3337)
Location: Tuas
Working Hours: Mon-Fri 8:30am – 5:30pm
Salary: $2000-$3000


JOB RESPONSIBILITIES
• Carry out pre-delivery inspection & testing, installation & commissioning.
• To handle breakdown of equipment or attachments for repair & troubleshooting
• Complete service report including cause(s) of problems, details of repairs and detailed parts used for every job completed timely and submitted daily with time sheet to the respective supervisor/service engineer.
• Perform retrofitting and modification task and ensure the completed task is compliance with the drawing and instruction provided.
• Handle material preparation and stock level
• Any other duties as assigned by the service management.

REQUIREMENTS
•Must have Class 3 driving license
•Min 2 year experience in field servicing of electrical/mechanical/hydraulic industrial machinery
•Knowledge of troubleshooting, field service, installation and set-up of material handling / packaging equipment.

Brief description of the Restaurant

Chill Out Vietnamese-style at Little Saigon

Adorned with classic Vietnamese lanterns in navy blue and a playful splash of yellow amidst the warm dark-wooden setting, Little Saigon is as beautifully mesmerizing as it is welcoming. Embrace the alluringly sexy mood while you savour modern Vietnamese cuisine, sip wicked cocktails, and slither sensually to the intoxicating music by its live bands daily, all in Little Saigon by the riverside in Clarke Quay.

Job Descriptions

• Greet customers
• Taking of orders and serve food and beverages with a consistently positive and helpful attitude
• Answering questions about the menu and other promotions.
• Cashiering duties
• Ensure outlet cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors.
• Handle guests’ concerns and queries professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance.

Job Requirements

• No requirement

Working hours

• Sun-Thurs 5pm-1.30am / PH, Fri and Sat 5pm-2.30am

Job Description

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure .

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous.

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous.

• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred.

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment.

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Requirements

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or

pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team

members and in client accounts.

Mandatory Skill

-AWS ELB / VPC / Route53 /CloudFront /Microsoft Azure

Responsibilities:

Order Fulfillment

• Prepare and process customers’ purchase orders for finished goods and POSM in line, with the respective markets’ forecasts and adherence to inventory guidelines.

• Liaise with various internal stakeholders for supply and pricing issues, validate sales prices accuracy and to order processing guidelines are respected and adhered, processing in SAP in a timely manner.

• Follow up with 3rd party logistics service providers for issues related to logistics operations / delivery planning and ensure the Post Goods Issues (PGI) and invoices are created in accordance with order fulfillment SOP

• Follow up with 3rd party logistics player on the deliver process, update the customers on expected arrival dates.

• Ensure all orders are delivered and clean Proofs of Deliveries – PODs are received and well archieved.

Customer Services and Logistics Operations

• Plan delivery of all orders as needed, to achieve transport / freight optimization and delivery timelines

• Maintain high level of customer service including advance advice of shipping information, completeness of shipping documentation, prompt response to customer requests and monitoring of the progress of meeting markets’ demands.

• Coordination with the various local parties to meet the relevant requirements for smooth and prompt documentation and operations.

• Monitor the progress and ensure continuity of workflows/processes and co-ordinate with Accounts and other internal departments in line with current procedures.

Continuous Improvement

• Ensure that good internal controls and Supply Chain practices are met in accordance with group policies.

• Continuously analyze the current work processes and documentation and propose improvements.

Requirements:

Candidate will need to correspond with Korea counterparts and customers. Proficiency in Korean is essential.

• Relevant Supply Chain, Customer Service experience gained from companies with organizational complexity and multicultural business environment will be preferred.

• Candidates with Customer Service experience in a Shared Service Centre environment will be preferred.

• Experience with inventory software, MS Office. ERP Software (SD/MM/SAP) will be desirable. • Familiar with the local laws and regulations regarding transportation and foreign trade compliance. .

• Industry experience in Wine & Spirits, FMCG, Consumer or Luxury Goods will be at an advantage.

Responsibilities:

• Technical post-purchasse assistance for both internal and external clients mandated by the business.
• Complete on-site tasks as directed, including:

- Overseeing the commissioning and installation of machinery, carry out instruction for customers.

- Post-purchase servicing duties such as upkeeep, troubleshooting, client education, projects to upgrade current production lines.

• Handle emergency assistance cases and on-call duties from a distance or in person client websites.
• Provide technical assistance to the sales teams.
• Organize service and capital projects for delivery between the company delivery units and clentele.
• Take part in FAT exam as required.
• Take part in the creation of new goods and services.
• Manage service and support sales of maintenance and spare parts, organizing and scheduling of tasks.
• Maintain regular contact with clients.

Requirement:

• Bachelor's or Diploma degree in mechanical, electrical, or robotic systems engineering.
• At least three (3) years of expertise with engineering duties, PLC, and HMI programming in the plywood or the wood processing business.
• Practical installation and troubleshooting experience with adjustable-speed drives and PLC/PC controls in industrial machines.
• Skilled in PC-based control systems, such as Siemens, Allen Bradley, Beckoff, Omron, etc., and PLC Programming.
• Can recognize how electromechanical system works.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Service Crew

• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Able to work shift duties.
• Good communication and interpersonal skills.
• Able to work as a team.
• Pleasant personality.
• Some working experience in the related field.

Full Time Staff:

• Staff meal provided
• AWS
• Flexi benefit
• 10 days annual leave
• 5 days work per week (44 hours per week)
• Birthday Leave
• Job rotation within different outlets and career progression opportunity

Job Description

· Middlewere application deployment engineer

· WebSphere (preference to certified candidates), Jboss, tomcat

· Web and application deployment and configuration

· Linux expertise

· Shell and windows scripting

· ITIL / PMP – for stakeholder and delivery management

· Payment’s application expertise

· GPP or similar payments apps

Job Description

· At least 2 years of hands-on experience in data management or data analytics within investment and banking industry.

· Experience in SQL and Python.

· Confident and comfortable engaging with various business end users and stakeholders at all levels.

· Meticulous, with a keen eye for details, especially with numbers

· Experience with data validation and correction tasks.

· Able to multi-task across various activity streams.

Responsibilities:

• Site viewing , co-ordination and oversee ongoing job progress for AV products
• Termination, testing, commissioning and project handover
• Perform preventive maintenance

Requirements:

• "O" Level/ITE/Diploma/Entry level preferable with electrical experience
• Computer/electrical/electronic knowledge will be added advantage
• Preferably possess Class 3 license
• Able to plan & work with sub-contractor to complete the project within a given time frame
• Possess good interpersonal and organization skills
• Good soldering skill on audio & video connectivity
• A good team player customer orientated

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with an unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivaled comfort but also leaves a positive impact on the planet.

Customer Service Associates play a crucial role in fostering customer satisfaction and contributing to the overall success of the retail business.

You will be -

• An advocate for Sunnystep products among customers, corporate clients, and retail partners; address their concerns and respond to their inquiries in a prompt manner
• Responsible for addressing inquiries, monitoring complaints, and feedback through various channels of communication
• Engaging with consumers in the product development process by channeling their feedback to the team, addressing product quality issues, and collecting new ideas for product development
• Maintaining and regularly engaging with customer groups on social media and chat channels such as WhatsApp
• Engaging with our online customers regularly with live-streaming activities on various e-commerce and social media platforms
• Sending out newsletters regularly to our customer base; keeping customers informed about new product launches and marketing activities
• Planning and closely working with our retail partners with promotional activities and events
• Organizing regular client engagement and appreciation events, both online and offline, adding value to our customers and keeping them engaged in our community
• Sourcing and sending appreciation gifts to VIPs in our community

We want to speak with you if you are/have –

• Passionate about customer service and experience
• Excellent and positive service attitude
• Hardworking and highly proactive
• Excellence in critical thinking and analytical skills
• Self-motivated, result-oriented, independent, and able to multi-task
• A good team player with excellent interpersonal and communication skills
• Able to work under stress and thrive in a fast-paced environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Talent Acquisition Manager, Sheryl Elnar – [email protected].