Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Responsibilities

• The candidate is expected to make outbound calls to customers and to respond to inbound enquiries from leads, giving a basic introduction of Company’s latest promotions with the aim of maximising the take-up of these promotions.
• Address customers’ complaints in a timely and professional manner. Conduct first level investigation into customers’ complaints, identify expectation gap and work with service team members on service recovery aiming towards customer satisfaction.
• Build customer loyalty and retention by delivering the unique customer service experience
• Scheduling service appointments for customers
• Documentation of calls for tracking, monitoring and follow-up
• Assist in ad hoc administrative duties

Requirements

• Must be able to converse fluently over the phone, and read and write in English and Chinese
• Must be proficient in MS Word and MS Excel
• At least 1 year customer service or telemarketing experience
• Skilled in negotiation, listen attentively, identify callers’ needs, and remain composed even when dealing with agitated customers
• Minimum GCE ‘A’ Level or diploma

What We Offer

• Basic Salary up to S$2800, plus incentives, depending on experience of candidate
• 5 days work week
• Staff discounts and privileges from all Avone Beauty Secrets outlets
• Office located at Oxley Bizhub 2 near Tai Seng MRT (Circle Line)
• Clean, quiet and comfortable working environment

Interested candidates please send in your resume to [email protected], stating current and expected salary, and reasons for leaving past and present employment.

• Monitor and review master construction program and preparation of catch-up program, if applicable.
• Monitor and supervise Engineers / foremen, ensure compliance to the quality procedures & standard of workmanship. Checking on quality and quantity of work by subcontractors.
• Preparation of detailed program for the site team to follow accordingly & completed in time.
• Resolve drawing discrepancies & technical difficulties with Technical team.
• Preparation of detailed method statements and work instructions for construction.
• Coordinates between sub-contractors/vendors/internal departments and monitor site manpower / material / equipment demands to meet schedules.
• Liaise with the Consultants on the submission related to structural works and Technical Department.
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Adherence to safety practices in the work place.
• Technical expertise and knowledge in Foundation, Structural and Building works
• Good knowledge on method statements

Airconditioning Engineers

1) Ability to lead and manage teams

2) Operation Supports to teams and clients

3) Self Motivated Individuals

4) Good Team Player

5) Experienece In Troubleshooting and Repair / Service of Split Type and VRF/ VRV systems

6) Valid Class 3 License

7) Minimum 5 years experience in Airconditioning Field

8) Possess field experience is a MUST

9) Strong troubleshooting and analytical skills

10) Prior experience working in MNCs Agent will be an advantage (I.E. Daikin, Mitsubishi, Toshiba)

experience in 40a to 500a three phase supply/sp code of practice in electrical/class 3 driving licence/able to read electrical single line drawing/can do main circuit board termination.able to attend to supply turn on & shutdown.able to work ot with long hours for turn on supply or shut down.able to do electrical switchboard troubleshooting

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a System Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

· To provide Maintenance and Operation Support for Data Center Common Infrastructure

· Assess & implement SR/CR within the stipulated SLA.

· Provide supporting documentation, reports, and other information to management.

· Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.

· Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times.

· Assist in problem/incident resolution and determination.

· Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state.

· Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system.

· Shall obtain updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer.

· 24x7 Standby Support required.

· Expected to work during off-peak hours on scheduled system activities.

Technical Skillset Required

· Minimally 2-3 years of managed experience working in a DC.

· Minimally must have either one of below OS competency.

1. Redhat Linux

2. MS Windows

· Others (Any of the below)

1. Nutanix AHV / Microsoft Hyper V

2. Microsoft System Center Suite (SCOM, SCVMM, SCCM and SCO)

3. Veritas Netbackup

4. Microsoft Active Directory

WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS
Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Desktop Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

· Perform troubleshooting for client platform related problems.

· Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

· Perform service requests related to client platforms.

· Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

· Involved in client platform implementation/upgrade project.

WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS
Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Looking for suitable candidate to join us as the Assistant Engineer

- Company deals with glass and steel works.

- Able to understand and perform some drafting works will be added advantage.

- Working hours 5.5 days per week unless due to urgent site matters.

- Must be comfortable to go to site as and when required for work.

- Training and guidance will be provided.

- Positive attitude to learn and pick up new skills.

Senior Field Application Engineer

Key Responsibilities:

• Assisting in managing the company products and other details of sales and service requests for providing the same to the customers for technical support
• Analysing technological problems in installed application systems, checking its technical resolution and working condition, and fixing the same if required
• Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management
• Managing Projects and execution, ensure all technical and operational issues are resolve timely with quality work.
• Handle customer feedback and resolve technical issues.
• Risk Management and to identify potential issues, implement preventive measures, and assist the company in reducing potential losses.
• Involves in hardware PCB layout design and product schematic design drawing.
• Provides internal training and knowledge transfer to the team.

Job Requirement:

• At least Bachelor Degree in Electrical/Electronics Engineering/Mechanical Engineering.
• Minimum 8-10 years of working experience in industrial electronics, field application technical role.
• Proficient with Windows based applications (Word, Excel, PowerPoint).
• Strong interpersonal, Communication skill and good presentation skill.

This role is responsible for supporting equipment qualification, system qualification and cleaning validation activities. In this role, the engineer has to ensure qualification activities are performed in accordance with the company’s policies and procedures, and regulatory requirements.

Responsibilities:

• Develop, review and/or approve validation lifecycle documents and protocols/reports in accordance with relevant policies, standards, procedures, and guidelines, and completed in a timely fashion.
• Lead project validation activities and provide basic guidance and direction to junior project engineers as required.
• Review Turnover / Vendor Packages as part of the project deliverables to support qualification activities.
• Manage qualification execution and lead validation deviation investigation encountered in qualification.
• Collaborate with multi functions to arrange, plan, and ensure smooth running of the qualification activities.
• Able to manage cross functional stakeholders, and to lead / facilitate meetings and discussion relevant to project qualification/ validation activities.
• Participate in site Validation Maintenance Program.
• Support Change Implementation on site.
• Any other tasks as and when assigned by Supervisor or Project Lead.

About You:

• Engineering/Science Degree or higher from recognised institution
• At least 5-6 years of experience in Equipment Qualification in the pharmaceutical/biotech industry.
• Experience in Cleaning validation is mandatory.
• Good knowledge and experience of the practical and theoretical requirement of validation program in GMP facility
• Good oral and written communication skills
• Meticulous and Systematic
• Team player, with strong focus on safety, quality and timeline

The role is responsible for Equipment Package Ownership (full lifecycle – Engineering Design, Build, Testing (FAT), Installation and Commissioning), including experience in commissioning and qualification of process equipment.

Responsibilities:

• Experience in upstream / downstream / Central services process operation, (experience in equipment design for process equipment will be an advantage).
• Responsible for basic and detailed design, commissioning and qualification activities, including URS development, FAT, SAT, DQ, IQ, OQ and PQ.
• Review industry practices for best-in-class approach.
• Ensure that the appropriate Quality standards are applied consistent with best practice and internal Quality Standards and expectations.
• Engage with project teams to deliver the project from conceptual through implementation phase, encompassing support for a wide range of engineering and construction requirements.
• Coordinates with different functions like manufacturing, project engineering team, validation and quality for implementation of changes associated with the project.
• Work independently and/or with the project manager to complete the engineering projects within schedule, budget and quality constraints.
• Any other task as assigned by Supervisor/Manager.

About You:

• Diploma/Degree in Chemical Engineering, Chemistry or equivalent with at least 5 years' experience in a process engineering role or similar role with a biologics manufacturing plan
• At least 2-5 years of relevant working experience in the Pharmaceutical / Biologics manufacturing industry with experience in Process Engineer
• In Biologics industry with understanding of cGMP requirement
• Should have Design experience at various stages of project (Base, Detailed design)
• Preferably handling the Autoclave, Glove box, CIP Skid during project phase
• Able to support Installation, Commissioning & Qualification activity at site.
• Any other task given related to Process.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a Service Desk Specialist.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract.

Responsibilities

· Answering incoming calls and making outbound calls to customers or clients.

· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

· Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.

· Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

· Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.

· Ensuring accurate and complete documentation of customer interactions and transactions in the system.

· Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirements

· Minimally Nitec qualifications in IT related disciplines

· Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

· Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

· Able to provide minimally 2 language support – English + Tamil, Malay or Mandarin.

· Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

· Basic computer skills and proficiency in typing are also important

· Location – NCS Hub AMK / NCS Bedok, Desk support hour 8:30 AM to 9:00 PM Monday to Sunday (include Public Holiday)

· Working Hour

o 42hr a week

o 4 Weekdays + 1 Saturday or Sunday

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities:

• Technical review and assessment of applications
• Support and troubleshooting technical issues and complex application.
• Ensuring Process and SLA adherence
• Create the PowerShell scripts for the package configuration
• Responsible for service request, incidents, and other tasks
• Remediate issues discovered during testing or deployment

Skills

• Good in technical troubleshooting and problem solving.
• At least 2 years of experience in Application Packaging
• Must have knowledge in application packaging and application compatibility testing.
• Should be able to handle all technical customer escalations
• Microsoft Registry and ability to query
• Power Shell
• VB scripting
• Create and/or modify scripts & script wrappers, for application installs
• Troubleshoot and resolve application and package issues
• Assist with automated deployments of packaged software
• Providing operating system, application, and hardware testing support
• Work to existing systems processes and standards, under the guidance of the SME Team Lead
• Be able to track and document information regarding troubleshooting techniques resulting in repeatable documented procedures that will to be executed by operational teams
• Strong knowledge of Windows registry
• Experience troubleshooting desktop related issues including software and hardware issues
• Develop software installation scripts and provide code review for complex software installation
• Demonstrated proficiency troubleshooting desktop related issues including software and hardware issues

Responsibilities

• Conducting engineering work for project and liaising with the consultants, vendors, contractors and customers.
• Performing design work, Piping and Instrumentations Diagram (P&ID), design calculation, functional description, design technical specification, estimation and related documents in compliance with tender & code of practice
• Preparing technical submissions of proposal including drawing, layout and interacting point requirement
• Providing technical supports to site during project execution and commissioning work
• Any other instruction or direction by management
• Build and assemble machines or mechanical components according to requirements
• Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues
• Conduct repairs aiming for maximum reliability
• Troubleshoot reported problems and resolve them in a timely manner
• Perform thorough maintenance on machinery, equipment and systems
• Clean and apply lubricants to machinery components
• Replenish fluids and components of engines and machinery
• Provide consultation on correct maintenance and preventative measures to machine or vehicle users
• Undertake other duties as assigned (e.g. repair of hydraulic systems, painting vehicles etc.)
• Keep logs of work and report on issues

Requirements and skills

• Candidate must possess Bachelor's Degree in Mechanical Engineering
• Can able to find project and do tendering
• Familiar with process engineering, mechanical system and their standards in related discipline
• Willing to work on other assigned tasks
• Excellent knowledge of machinery and hydraulic, electrical and other systems and their components
• Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)
• Ability to follow established procedures and practices and read instruction
• A strong commitment to all health and safety guidelines
• Very good communication skills
• A problem-solving ability
• Very good physical strength and stamina

Job Description & Requirements

E-commerce

• Daily operations include preparing orders and packing orders
• Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
• Attending to customer enquries on online platforms
• Write and edit product content that will be published on e-Commerce websites/platforms
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.

Customer Service

• Identify and assess customers’ needs to achieve satisfactionn
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Manage showroom for walk in enquiries and servicing

Requirements and skills

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Working Hours

• 5 Day Work (Saturday included)
• Working hours: 9am - 5pm

The role of L3 Senior System Engineer is to work onsite supported by a team of off-site engineers to implement and support the VMWare infrastructure and services in accordance with Service Levels.

• Provide the technical knowledge and skills to support the maintenance of the equipment and the Network Operating System (NOS)
• Deep, in-depth knowledge of VMWare, citrix administration, MS Windows technologies, AD, clustering, and MS NLB (Network Load Balancing) especially troubleshooting.
• Working knowledge of Microsoft M365
• Provide long-term process/service improvement measures and plans.
• Regular 8x5 support but may be required to be on standby for 24x7x365 support when necessary. Expected to work during off-peak hours for system activities.
• Experienced with reporting and interfacing with senior and middle management.
• Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements.
• Identify, research, and resolve technical problems.
• Experienced in other technologies such as database administration, storage, backup, web, MS Azure, AWS, Google Cloud and middleware will be advantageous.

The ideal candidate should possess:

• Degree Computer Information Systems or related field.
• Minimum 6-8 years of experience in MS Windows infrastructure management
• Excellent Windows Server Administration ability Certified MCSA for Windows Server or MS IIS Administration
• Possess ITIL v3 Foundation Certification, VMWare VCP Certification or Training
• Ability to prioritize effectively and work with a sense of urgency.
• Excellent troubleshooting skills and experienced and skilled in Windows scripting
• Independent with good time management

Job Responsibilities:

• Work with stakeholders to understand the Quality Control (QC) support requirement, review documentations, formulate test plan / strategy, design test case, execute test, preparing test report and communicate the test effort/result with various party.
• Discover, investigate, report, and track the discovered bug until closure.
• Design, develop new test cases and maintain Quality Control test repository regularly.

Job Requirements:

• Minimum Diploma in Information Technology / Electronic / Electrical Engineering / Quality Engineering or equivalent.
• Minimum 3 - 5 years professional experience in Software / Firmware testing.
• Must have experience in Software test design and methodology, and automated testing (Desktop / Web application).
• Good written and verbal communication, collaboration and social skills.
• Additional skills would be an advantage: Barcode printer programming language (SATO / Zebra / Datamax / Intermec), Test application development (C / C++ / .NET application).

Job Highlights

• Attractive remuneration package.
• Great learning opportunities and career growth.
• Medical and Insurance Benefit.

Job Description

The MEP Engineer is responsible for all aspects of mechanical and electrical engineering activities, processes, and construction of projects.

The successful candidate must:

· Assist Project Manager in project planning, programming and monitoring process of M&E works and overseeing the project;

· Monitor and report on the progress of work to project manager;

· Control the progress of RFA, RFI, Shop Drawings, Technical Submissions and Equipment/Material Procurement/Fabrication/Delivery Status for on-time completion.

· Coordinate with client’s representatives, consultants, and subcontractors on all technical matters, including submission of method statement, drawings, materials, samples and work progress;

· Ensure mechanical and electrical engineering projects, initiatives, and processes and in conformance with the Company’s established policies and objectives;

· Carry out inspection of MEP works prior to concreting or subsequent construction works;

· Assist in supervising and coordinating MEP services work closely with other departments;

· Participate in all relevant project review meetings, site meetings, design meetings, and other project relevant meetings;

· Responsible for carrying out M&E technical meetings and resolving technical issues with record.

· Responsible for M&E drawing coordination and production of CSD and individual service drawings quality.

· Responsible for conducting QA/QC inspection, managing RE, RTO and responsible for clearing QA/QC inspections to meet with construction schedule.

· Provide and maintain all site inspection records & T&C records up to date.

· Ensure quality of MEP workmanship and compliance with safety and environmental requirements

· Provide and maintain all site inspection records & T&C records up to date.

Requirements:

· Degree in Electrical/Mechanical Engineering, recognized by PE Board Singapore;

· Minimum 3 years’ work experience related projects in Singapore building and construction industry;

· Electrical/Mechanical Engineering experience in HDB projects or high-rise developments;

· Possess strong Electrical/Mechanical knowledge with hands-on experiences;

· Strong communication skills with the ability to coordinate with site teams to execute work

If you think you have what it takes, we welcome you to join our dynamic team by apply this position via Apply Now button or email to [email protected].

* Preferred candidates to have local Singapore job work experience.

* Only shortlisted applicants will be notified.

What will you be doing?

• Understand technical requirements and architecture
• Perform system analysis and design based on project requirements and seek senior advises
• Perform database design and manipulation using MS SQL Server
• Perform software programming and web development using Java Programming and various software technologies
• Create a reasonably normalized relational model with useful error messages and logging capabilities
• Perform User Interface and User Experience when developing systems
• Keeping up with latest software solutions and technologies and be able to make recommendation
• Perform testing, deployment and maintenance of the solutions.
• Attend project related meetings with clients as well as internal meetings (as and when required)
• Prepare software versioning and proper documentation
• Able to work within project timeline
• Ability to work on multiple projects concurrently
• Develop close working relations with peers and colleagues to better understand their needs and requirements
• Meet deadlines, prioritize multiple tasks and react quickly to shifting priorities.

What attributes should you possess?

• Creative, innovative and strong sense of design with an eye for upcoming trends
• Technology focused, self-motivated and proactive in problem solving
• Team player and can work with minimum supervision
• Has high initiative to learn emerging technologies relating to software development and IT solutions
• Able to work under pressure
• Commitment to deliver projects on schedule.

What qualifications should you have?

• Degree in Computer Science, Computer Engineering, Information Technology, Multimedia or Design, or other relevant field
• At least 5 years of relevant working experience
• Has a strong programming experience and knowledge in Java Programming and MS SQL Database
• Core knowledge on Spring Framework, Hibernate/Entity, HTML, CSS3 and JavaScript
• Has experience in working with DLLs, SDKs and APIs
• Familiar with developer’s tool, Apache Tomcat, Apache Web-Servers, Spring Framework, Angular
• Experience in system interfacing (among different software systems/ devices) is preferred
• Experience and /or knowledge in Web based application development is a plus
• Experienced in various testing techniques and able to make test cases

Energy drives the global economy, and what makes energy companies successful is efficiency and sound engineering decision making. Bryan Research and Engineering helps make that happen.

BR&E is currently seeking Technical Sales Engineers to help us grow our business and further help the industry succeed. The ideal candidate must be multi-faceted, combining the talents of an expert engineer, attuned businessperson, and industry insider to fully understand the needs of and to find solutions for current and prospective clients.

The individual in this position must develop a breadth of knowledge across a large range of industries and processes. This knowledge must be technical as well as commercial in nature. The applicant will be viewed as an expert by industry and must strive to become such. The applicant will be expected to use this developed knowledge to drive growth in a given geographic region across a variety of industries including upstream, midstream, refining, and petrochemicals.

Job Description

• Drive new sales and advance the opportunity pipeline for a geographic region.

• Implement appropriate strategies to attain sales goals and targets.

• Build and develop technical and commercial business relationships with clients and prospects.

• Grow software and support usage with existing customers.

• Identify new prospects based on their operations, locations, and needs.

• Learn and communicate the benefits of BR&E’s software, support, and training.

• Exhibit strong business acumen to close the gap between technical and business complexities.

• Advise customers on technical issues.

• Understand and communicate industry needs to management and our Development Engineering team.

• Publish and present technical papers at professional forums, conferences, and associations.

• Effectively use CRM tools to collect key account information and communications.

Job Requirements

• Bachelor’s or advanced degree in Chemical Engineering.

• Self-motivated and able to operate with minimal supervision.

• Ability to build rapport and network across complex organizations and disciplines.

• Willingness to take initiative and work proactively internally and externally.

• Excellent communications skills both written and oral.

• Proven ability to build and maintain sound relationships with peers, customers, and partners.

• Good interpersonal and strong influencing skills.

• Ability to travel 25-30% of time.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a Desktop Engineer.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities

· Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

· Perform troubleshooting for client platform related problems.

· Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

· Perform service request related to client platforms.

· Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

· Involve in client platform implementation/upgrade project.

Requirements

· Bachelor’s degree/ Diploma in the related field.

· Mandatory Skills: Windows 10

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

ROLES & RESPONSIBILITIES

• Prepare and disseminate reports.
• Collate and submit monthly online sales & marketing accruals and expenses.
• Assist and support sales teams on new accounts opening procedure and Pricing update
• Sales Order Processing and Delivery
• Customer A&P tracking and claims
• Set up a contract management system to store and track the renewal of contracts
• Assist Technical department personnel on monthly equipment reports to headquarters and update equipment inventory
• Other ad-hoc duties as assigned from time to time.

REQUIREMENTS

• Possess at least a Diploma
• Highly proficient in Microsoft Excel and knowledge in Microsoft Word and PowerPoint
• Meticulous, responsible and team player

• Create project budget, schedule project activities
• Manage from point of contact with Builder to view works sites and proposal requirement needed for the lift Installation
• Attend site meetings and conduct site inspections.
• Ensures project running smoothly and completed on time.
• Order equipment according to required specification.
• Liaise with building contractors, sub-contractors and project team members.
• Takes charge of day to day running of projects and updating of plans & schedules as and when there are variations to them.
• Conducting all aspects of project activities, including attendance to technical meetings and discussions with clients and suppliers
• Excellent project management and supervision skills.
• Excellent organizational, time management, leadership, and decision-making skills.
• Strong written and verbal communication skills

Maintenance

• Provide technical services to maintain and troubleshoot back-end systems of Traffic Management Systems.
• Provide day-to-day onsite and remote support on workstations and network equipment such as routers, firewall, switches, servers and storage.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Provide support in root cause analysis identified by team members together with the Superior.
• Provide 24/7 on-call and Scheduled stand-by duty for maintenance and other operational support.
• Train and guide team members on the maintenance process, procedures, and systems.
• Sourcing for reasonable and reliable procurement of equipment.
• Committed to attend to any operational and maintenance issues.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and following up and close all incidents, issues and requests timely.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve
• Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.
• Other operational and maintenance duties as assigned by Supervisor.

Project

• Attend project related activities that include deployment in setting up of Back-End system, installation and testing that comply with client’s technical requirements.
• Lead and monitor technician for project installation site work.
• Provide support in conducting site survey.
• Responsible for the documentation of technical design details and in proper filing in accordance to ISO requirements.
• Participate in technical discussion and provide technical assistance in preparation for all support to tender requirements.

Qualifications and Education Requirements

• Diploma in Computer Engineering or Electricial & Electronics Engineering.

Work Experience Requirements

• At least 2 years of working experience in the related field is required for this position.
• Able to commit Scheduled Shift work
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Good communication and interpersonal skills to work with all levels of internal and external users.

* Assist with day-to-day site admin functions

* Prepare and generate invoices

* Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc

* Support the day-to-day aspects of records management for various users.

* Inputs document data into the standard registers ensuring that the information is accurate and up to date.

* Maintained updated records of all approved documents and drawings and their distribution clearly. ·

* Handle ad-hoc office administrative tasks.

* Issue Cheque payments to suppliers and payment vouchers.

* Any other duties as assigned by direct superior

Requirements:

* Graduates with no experience are welcome to apply

* Proficient in Microsoft Excel and Word

* Effective team-player with a positive attitude

***Declined Intermediary, Thanks!!!