Client Service Specialist

The Job:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities

· Develop and foster strong relationship with key account.

· Serve as the key liaison person between client and internal departments on request and issue resolution.

· Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

· Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

· Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

· Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

· Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

· Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

· Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

· Establish appropriate safety stock level meeting required service levels.

· Drives continuous improvement initiatives to meet inventory goals

· Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

· Effectively use ERP system to manage high number of material SKUs.

· Review work processes and initiate process improvement plans.

Requirement:

· Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.

· Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.

· Strong analytical, problem-solving, communication and process mapping skills.

· Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

· Fresh graduates are welcome to apply.

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance

- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

JOB RESPONSIBILITIES

· Lead new product and manufacturing transfer activities, setup of medical device service & repair facility

· Implement new production / service/ project initiative and manage budget and timeline.

· Liaise with customer on all new product development/ service & repair activities

· Perform intermediary role between Research & Development (R&D) & manufacturing and service & repair.

· Lead and provide direction to Cross Functional Team.

· Champion to lead & develop from First Article / prototypes to customer's approval.

· Work closely with Supplier Chain, Operations & Quality on supplier qualification, Process Failure Mode Effects Analysis (PFMEA), equipment qualification and process validation, establish service & repair processes

· Perform other tasks as assigned by the supervisors.

JOB REQUIREMENTS

· Minimum Degree in Engineering

· Minimum 3 years of relevant working experience

· Experience in NPI & Project Management

· Familiar with the requirement of medical device service & repair center and its operating process

· Project Management skill

· Communication and leadership skills

· Problem Solving and decision-making skills

· MS Project skill

· Process Failure Mode Effects Analysis (PFMEA) and process validation skill

JOB RESPONSIBILITIES

· Lead new product and manufacturing transfer activities, setup of medical device service & repair facility

· Implement new production / service/ project initiative and manage budget and timeline.

· Liaise with customer on all new product development/ service & repair activities

· Perform intermediary role between Research & Development (R&D) & manufacturing and service & repair.

· Lead and provide direction to Cross Functional Team.

· Champion to lead & develop from First Article / prototypes to customer's approval.

· Work closely with Supplier Chain, Operations & Quality on supplier qualification, Process Failure Mode Effects Analysis (PFMEA), equipment qualification and process validation, establish service & repair processes

· Perform other tasks as assigned by the supervisors.

JOB REQUIREMENTS

· Minimum Degree in Engineering

· Minimum 3 years of relevant working experience

· Experience in NPI & Project Management

· Familiar with the requirement of medical device service & repair center and its operating process

· Project Management skill

· Communication and leadership skills

· Problem Solving and decision-making skills

· MS Project skill

· Process Failure Mode Effects Analysis (PFMEA) and process validation skill

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage

(Only shortlisted applicants will be contacted for an interview)

Job Description

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.
5. Ensures employee satisfaction through:- communication of business progress and all related action.- setting goals and controlling achievements.- establishing training and career development plans.Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:
6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.
7. Achieves guaranteed up time and other parameters as sold to customers.
8. Promotes quality improvement processes to:- reduce cycle time- drive continuous improvement of technical performance- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Descriptions

• Coordinating and attending to all guest service operations and information requests from guests
• Greet, receive and bid farewell to guests at the front reception counter.
• Collect payment from guests at the front reception counter before letting them enter the lounge.
• Assist customers with their internet access requirements.
• Arrange shower facility for customers.
• Carry out regular checks of all areas of the lounge, such as the food counter, shower room, toilet, and internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Maintain the customer satisfaction level to Company’s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
• Assist in handling ad hoc projects as assigned

Requirements

• Relevant experiences in hotel or hospitality are an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Able to work independently and under pressure
• Excellent command of spoken and written English
• Required to perform shift work (Morning, Afternoon, and Night)
• Will be required to work on weekends, Public Holidays with long-standing hours

Responsibilities:

• Prepare and evaluate equipment to be used in on-site troubleshooting and analysis
• Review work order and related documentation to determine tasks to be performed in the troubleshooting assignment
• Discuss assignment with internal technical representatives and customer’s representative to understand the nature of the problem and ensure that the product was properly assembled according to specifications
• Assist with coordinating the installation of hardware as required
• Test mechanical and electrical components, using the appropriate tools, and replace faulty components as necessary
• Track and trend on-site problem detection and resolution
• May train customer’s staff as required
• Make technical recommendations on product improvement, reliability and troubleshooting techniques and tools based on product performance
• Work closely with senior engineers on the resolution of the more complex and difficult problems in the field
• Train lower level technicians
• Monitor processes and assemblies for product Design for Manufacturability (DFM) issues and drive feedback through appropriate channels
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction

Requirements:

• Nitec/ Higher Nitec in Engineering with 1 -2 years of relevant experience. Fresh Graduates are welcome to apply
• Diploma in Engineering with few years of relevant experience will be considered for Engineer position

Responsibilities

> In-depth study, support and development of new technology and

capability improvement

> Design test vehicle, conduct DOE, data collection and analysis

> Liaise with vendor for evaluation and prepare technical report

> Co-ordinate with varies department for new technology

introduction

> Monitor initial mass production performance, resolve issues and

make improvement plan

Requirements

1. Degree in Engineering (Mechanical / Chemical / Electrical &

Electronics) with 3 years’ experience in a manufacturing

environment

2. Strong in Engineering concepts and fundamentals

3. Knowledge of statistical and analytical tools – SPC, PFMEA, DOE

4. Good writing, communication, planning and co-ordination skill

5. Knowledge of PCB manufacturing will be preferred

Responsibilities

> Study and evaluate new method and materials to improve current

process and manufacturing capability

> Conduct DOE to determine the key process parameters and

product characteristic

> Assist production in setting up machine operation procedure and

safety guidelines

> Implement new process

> Explore possibility of reducing material standard usage or cheaper

source

> Determine the root cause for sample rejection for process related

issue

Requirements

1. Degree in Chemical/Mechanical/Electrical/Materials Engineering or

Diploma with 2 to 3 years working experience

2. Good trouble shooting and analytical skills

3. Independent, creative, resourceful and able to take pressure

4. Good communication, report writing and presentation skills

5. Fresh graduates are welcome as training will be provided

We are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport!

A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team.

ROLES AND RESPONSIBILITIES:

- Greet customers at the door and arrange seating.

- Take orders and make recommendations for food.

- Serve food and beverages in a positive and courteous manner.

- Performs cashiering duties when required.

- Perform daily operational tasks such as restocking, opening, closing, cleaning and other support duties as instructed by Supervisor.

- Ensure consistency in delivering high-quality service.

- Practice food hygiene, workplace cleanliness and equipment safety handling.

- Perform any other ad-hoc duties as assigned by company

REQUIREMENTS:

- No experience required.

- Experience, knowledge and ability to work in a restaurant are a bonus.

- Good command in English.

- Self-discipline and hardworking.

- Able to align with company's vision and direction.

- Responsible and trustworthy.

- Proactive team player.

- Pleasant personality and good attitude.

Please whatsapp Emily at +6010-9696389 to submit your interest.

Job Description

• Working out of estimates for the proposed work
• Putting up traffic control / division plan for work
• Taking and scheming of road levels where required
• Picking up manhole details and existing traffic lines or schemes on the road
• Submit the detailed calculation and plans to the SO
• Do site measurement and prepare job measurement sheets for payment of completed works
• Attend monthly progress payment, operation meeting and other meetings required at LTA office
• Ensure that all plant and equipment are in good working condition and the temporary signing arrangement at site is in accordance with the Code of Practice for Traffic Control at Work Zone (Latest Edition) before the commencement works
• Plan and ensure the smooth operation of the work
• Ensure that the work carried out is according to the Contract Specifications
• Submit weekly progress report on Provisional Quantities, Planned Jobs, Provisional Sum and other duties as assigned by the SO

Job Requirements

• At least 3 yearS experience of relevant supervision experience in road and road structure construction
• Degree in Civil Engineering recognised by Professional Engineers (PE) Board or qualifications acceptable by the Commissioner of Building Control for the registration as Resident Engineer or as accepted by the SO

Job Description

Key Responsibilities

1. Complete definition and design of complex components, modules and sub systems. Contribute to the system engineering specification both within the field of one's expertise and broadening into other disciplines. Ensure designs meet market requirement specifications (MRS). Coordinate with project marketing and management to understand sub system requirements. Be able to chair architecture brainstorming meetings and drive the systems process to down select to a final architecture of a subsystem.
2. Conduct detailed engineering analysis of sub systems using vast knowledge of design concepts and functional requirements pertaining to field of technical expertise and broadening into other disciplines. Assist in creating concepts for architectural design approaches. Evaluate architectures to provide recommendation for best system solution approach.
3. Build and qualify prototypes of new designs, or procure entire subsystems from outsourced suppliers and test for compliance with detailed specifications
4. Problem identification and troubleshooting a variety of difficult engineering problems in field of technical expertise, including serviceability and manufacturability.
5. Support System Integration during the assembly and final testing of new product designs.
6. Perform and coordinate tests as per internal as well as industry-accepted reliability specifications. Make suitable design or operational changes as required.
7. Support system engineering projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design, and understand the underlying system implications.
8. Provide remote and onsite support to field support personnel as required.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Key Responsibilities

Develops, implements, and maintains methods, operation sequence and processes in the fabrication of parts, components, sub-assemblies and final assemblies.

Interfaces with other engineering functions to coordinate the release of product improvements and/or new products. Launches, releases, approves and implements or issues engineering change requests as required to support design engineering and Operations with new and existing products.

Estimates manufacturing costs, determines time standards and makes recommendations for tooling and process requirements. Uses DFx principles to reduce manufacturing and/or product costs, and improve delivered product quality.

Develops and uses test procedures, including assisting with the definition of test specifications with design / software engineering. May work with test engineering on the design and development of text fixtures. May assist in the coordination of test fixture sourcing activities.

Gathers operational and test data and evaluates results; may takes corrective/continuous improvement actions.

Evaluates work methods, procedures and policies. Participates in the development and maintenance of new and existing business processes; updates as necessary to ensure current practices are documented.

Determines root cause and corrective action analysis for issues that arise during assembly and/or test of systems; provides failure analysis report as required.

Performs Process Failure Mode, Effects and Criticality Analysis when working with New Product Development.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Key Responsibilities

• Key Product Unit, Process engineer for bump/FOWLP metallization product development at Applied Product Development Center (APDC).
• Product development include Degas, PreClean and PVD technology, required to design, collect data, analyze and compile reports on moderately difficult experiments, within safety guidelines. Generate internal documentation for products, presentations and technical reports.
• Perform new hardware characterization, tool issue troubleshooting, on moderately difficult systems, within safety guidelines. Basic hardware knowledge required.
• Troubleshoot moderately complex problems, perform Root Cause Analysis and resolve moderately difficult engineering issues
• Interact with customers to resolve moderately difficult engineering issues/problems.
• Implement new technology, products and analytical instrumentation

Requirements:

• PhD/ Master/ Bachelor in relevant Engineering/ Science/ Physics studies
• Candidate with minimum prior experiences to few years experiences are welcome to apply
• Understanding of semiconductor process and industry is compulsory
• Resourceful, meticulous and problem-solving attitude

Working Location:

• Science Park II

Job Scope:
- Responsible for the day-to-day activities of customer service executives within established policies and procedures.
- To process/enter customer orders, manage quotations and warranties, follow-up on order statuses, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
- To ensure accurate and timely billing/invoicing to customers.
- To manage customer claims, and ensure overall customer satisfaction through effective communication, and timely responses to customers.
- To co-ordinate with, or support other departments to resolve customer service issues.
- To work within the Repair Team to ensure repair SPT and company objectives are met.
- Be responsible, and to prepare, present and/or participate in performance related topics.
- To participate in the after-work hours AOG duty schedule.

Others:
- To be familiar with the company’s requirements to follow contractual obligations relating to order fulfillment (eg: Airbus Supplier Support Conditions, etc).
- To meet the Key Performance Indices set forth by the supervisor.
- To participate in ad-hoc cross functional improvement projects.
- To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
- Reports to the Repair Team Leader and Head Of Operations.

Requirements:
- Must be familiar and able to use Microsoft Outlook and Excel.
- Must be able to communicate clearly and write fluently in English.
- Candidates with previous experience in aerospace customer order desk will be highly preferred.
- Candidates with experience using SAP and Microsoft Access will be good too.
- Fresh graduates with positive attitude, and considers themselves a team player are welcome to apply too.

Job Description & Requirements:

• Ensure that all products are manufactured with utmost efficiency and quality, according to planned protocols using the appropriate technology. Evaluates, products, components and applications by designing and conducting researching programs, applying knowledge of project and materials
• Develops products by studying customers' requirements, researching and testing manufacturing and assembly methods and materials
• Assures products' quality by designing finished products
• Prepare report by collecting, analyzing and summarizing information trend
• Guide assembly of automation module / machine according to mechanical assembly drawing, and electrical schematic diagram
• Able to interpret well on mechanical drawings, assembly drawings and electrical schematic diagrams
• Guide and improve the production performance of the department together with Manufacturing Manager (quality, lead-time, delivery performance, costs)
• Work closely with the Quality department to assure conformity of product to customer requirement
• Monitor and adjust production processes or equipment for quality and productivity
• Other responsibilities that may be assigned from time to time
• Perform ad-hoc tasks when requested

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision

Site Testing Engineer

Job Description

• Lead the assigned dedicated work scope of Test and Commissioning
• Conduct all required Test Procedure, Methodology & equipment testing activities in site related to project to obtain sign-off from Customer.
• Preparation of technical proposals (testing and commissioning) for submission to LTA Singapore.
• To arrange all test equipment required for testing in coordination with site Manager & team leader.
• Mobilization of required test equipment arranged and made ready to commence testing in time.
• Coordinate and liaise with Customers on application of Permit-To-Work for testing activities for approved proceedings.
• Prepare and compile test report for submission to customer
• Prepare and draft Method Statement Risk Assessment.
• Supervise and monitor the site test activities at each specific T&C work.
• Provide support to team leaders and site engineers in all safety related requirement.
• Develops test plans and test procedures for Site Acceptance Test (SAT), Interface test (IFT) and System Integration Test (SIT).
• Plan scheduling and job allocation for activities (to coordinate with Planner)
• Participation in technical discussion and report preparation.
• Organizing training programs.
• Maintain and ensure line clear after each deployment and the site is always neat and tidy,

Requirements

• Minimum Diploma in Electrical Engineering or Mechanical Engineering.
• Fresh graduates are welcome
• Able to understand the regulation and requirement of local electrical practice and SMRT/ LTA requirements.
• Computer literacy
• Able to prepare Test Procedure and relevant technical document.
• Able to learn and pick up cut-in/cut-out of circuits for new systems or reroute cables / systems that requires test and commissioning.
• Willing to work in night shifts and on call duty.
• Positive work attitude
• Team Player

Authorities and Responsibilities

To interpret technical drawing and performing machining, sheetmetal process and requirement to produce the work piece.
To perform machine code programming with 3D modelling/knowledge of Auto Cad, solid works, others.
To operate, set up parts and producing parts as per drawing specification..
Guiding and providing operator/machinist with basic instruction in operating the machines.
Design jigs & fixtures for machining, sheetmetal, Robot welding process and good knowledge in understand of manufacturing aspect include re-design.
To responsible of all production mechanical related product matter and troubleshoot on dimensions non-conformance, and provide corrective actions and remedy.
To participate in Mfg/Production Engineering activities to improve quality process, waste, efficiency and cost.
To participate in failure analysis, recommend appropriate corrective/preventive technical action (if any).
To perform other similar or related duties as directed by superior from time to time
Competence Requirement:-

1. Min. ITE-NTEC/Diploma/Degree level PE/ME/Mfg/Mechatronics or its related discipline.

2. Fresh graduate/ Degree or 3-5 years in relevant experience in related field

3. Able to interpret technical drawings, and having machining knowledge.

4. Possess good analytical, verbal or written and interpersonal skills

Job Description & Requirements

1. Carry out daily inspection for facility plant equipment.
2. Carry out periodic maintenance of machines & ensure that all potential environmental impact associated with the machineries are minimized & mitigated.
3. Carry out schedule and preventive maintenance works.
4. Attend to breakdowns and assist in repair works, and escalate calls for vendor support if necessary.
5. Update and maintain records of plant equipment and machinery.
6. Upkeep the spare parts list and ensure purchases requisitions are made.

Competence Requirement

· Preferred to have NTC/ Diploma in Mechanical / Mechantronics / Electrical Engineering field.

• Fresh may be considered, but preferred with 1 – 2 years of related experiences in Maintenance of Equipments.

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

DESCRIPTION:

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Department.

RESPONSIBILITIES:

• Ensure accurate and timely data entry into our operating system.
• Ensure a smooth and timely process flow regarding the air Import Department.
• Accurate and timely data entry into the operational system.
• Track and trace all air Import files and report the status/updates internally and to the customers.
• Ensure that customer’s freight is delivered on a timely basis.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendor billing.
• To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
• Consistently work on maintaining good understanding, communication, and relationship with our customers, airlines, trucking companies, and others.
• To make sure that we meet our internal and external compliance regulations/standards at all times and that this is according to our government regulations.
• Fully understand the air import process flow and be proactively involved in looking for best practices to improve the operational process to be more effective, efficient, and productive.
• Ensure all customers' standard operating procedures are followed and updated in the Standard Operating Procedures (SOP).
• Meet KPI standards, as per the company’s procedures/customs requirements.
• Timely response to emails from customers, suppliers, carriers, and our internal network.

REQUIREMENTS:

• Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
• With at least 2 years experience;
• Pro-active and strong organizational skills;
• Good computer skills (Excel, Word, PPP, and Outlook);
• Able to work on half-day Saturday.
• Will be assigned to Changi Airfreight Centre

WHAT WE OFFER:

• Staff Health Benefits
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job Description

Key Responsibilities

• Design, collect data, analyze and compile reports on a variety of difficult process engineering experiments, within safety guidelines
• Perform hardware characterization on a variety of difficult systems, within safety guidelines
• Troubleshoot a variety of complex problems, perform Root Cause Analysis and resolve a variety of difficult process engineering issues
• Generate internal and external documentation for products, presentations and technical reports
• Interact with customers to resolve a variety of difficult process engineering issues/problems with limited supervision
• Measure film properties and interpret data
• Identify, select and work with vendors and suppliers with limited supervision
• Implement new technology, products and analytical instrumentation

Requirements

• PhD or Master Degree in engineering field with at least 5 years of relevant working experiences
• Advanced knowledge and experience in hybrid bonding, 3D packaging, plasma activation, and defect control are highly desirable
• Proactive, resourceful and meticulous personality

Job Description

• Provide service according to procedures and standards established by the F&B Department.
• Be familiar in all service techniques.
• Assist in all pre-opening / closing duties.
• Ensure proper set up of tables and cleanliness of cutleries.
• Assist in greeting and seating of all customers.
• Be familiar with menu and be aware of current promotions.
• Be constantly positive and cheerful and be willing to assist all customers.
• Present checks in an appropriate and timely manner.
• To obtain feedback from customers and forward them to the attention of superiors.
• Report problems in a timely manner.
• Be familiar with Club rules, procedures and operating hours.
• Carry out any duties that may be assigned to you from your superiors.

Job Requirements

Qualifications

• Minimum "O" Levels and equivalent

Experience

• 1 year of relevant experience preferred

Skills & Knowledge

• Able to work long hours and on weekends and Public Holidays
• Able to work under pressure
• Bilingual in English and another language.

Mechanical Engineer to be responsible for the process design, operation and implementation. To improve industrial processes in order to maintain efficiency, reduce costs, improve sustainability and maximise profitability.

Responsibilites

Develop, configure and optimize moulding processes from inception through to mould design and certification.

Assess processes, take measurements and interpret data.

Design, run, test and upgrade systems and processes

Manage cost and time constraints

Provide process documentation and operating instructions

Reviews client's technical documentation and requirements.

Key Responsibilities

1. Design, collect data, analyze and compile reports on a variety of difficult process engineering experiments, within safety guidelines
2. Perform hardware characterization on a variety of difficult systems, within safety guidelines
3. Troubleshoot a variety of complex problems, perform Root Cause Analysis and resolve a variety of difficult process engineering issues
4. Generate internal and external documentation for products, presentations and technical reports
5. Interact with customers to resolve a variety of difficult process engineering issues/problems with limited supervision
6. Measure film properties and interpret data
7. Identify, select and work with vendors and suppliers with limited supervision
8. Implement new technology, products and analytical instrumentation

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus