Service Technician (Medical Device)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Responsibility

• Taking responsibilities for repairing and testing of DePuy and Ethicon Endo-Surgery products.
• Managing the tools upkeep and calibration.
• Managing work orders, quotations, and Invoicing of service.
• Managing Repair Centre Upkeep, Housekeeping & Cleanliness.
• Managing spare parts inventory planning, ordering, and receiving.
• Working with Synthes Switzerland and organizations for all repairs related work requirement.
• Using MD S&R to manage the repair activity.
• Performing on site commissioning (installation) and maintenance of medical devices.
• Up to 25% of international travel may be required.
• You might be required to work on weekend.
• Tracking warranties of instruments.
• Performing on-site or over the phone Customer Support.
• Managing Service Logistics (inwards and out wards repairs).

Qualifications, Experience and Competencies:

• Diploma/ Degree in Engineering with minimum 1 year of experience in a field service or technician role.
• Ability to trouble-shoot and guide the service team on all technical aspects.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

Manage sales enquires and process quotations.

Process sales or service orders.

Process draft billings.

Meet up with customers.

Any ad hoc duties as assigned

Requirement:

Diploma & above.

Minimum 2 years of sales or admin experience. Commensurate with experience.

Knowledge of SAP will be an advantage.

Location:

Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

Education:

Local Polytechnic Diploma (Preferred)

Experience:

Sales: 2 years (Preferred)

Job Types: Full-time, Permanent

Benefits:

Dental insurance

Health insurance

Supplemental Pay:

13th month salary

Performance bonus

Work Location: In person

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

*Position Overview:*

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Agent with an additional responsibility for providing logistics updates to our customers. In this role, you will be the main point of contact for customer inquiries and assist with the timely communication of shipping and logistics information to ensure a seamless customer experience.

*Key Responsibilities:*

- *Customer Service Support:*

- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

- Address customer issues, concerns, and requests, providing effective solutions and ensuring satisfaction.

- Maintain up-to-date knowledge of products and services to assist customers accurately.

- *Logistics Updates:*

- Provide customers with accurate and timely shipping information, including order tracking, delivery status, and expected arrival dates.

- Communicate proactively with customers about any delays or changes to their shipments.

- Coordinate with logistics and warehouse teams to ensure all logistics information is correct and up-to-date.

- *Issue Resolution:*

- Investigate and resolve customer complaints or issues related to shipping, delivery, and order discrepancies.

- Work with other teams (logistics, inventory, etc.) to ensure issues are handled promptly and effectively.

- *Order Management:*

- Assist customers with order placement, changes, cancellations, and returns.

- Ensure customer information and order details are accurately recorded in the system.

- *Team Collaboration:*

- Collaborate with logistics and operations teams to ensure customers are kept informed of their order status.

- Contribute to team goals by assisting with customer service improvements and logistics updates.

*Qualifications:*

- Prior experience in customer service or a similar role is preferred, but not required.

- Strong communication skills, both written and verbal.

- Willingness to learn and use customer service and logistics management software.

- Problem-solving skills and ability to handle customer concerns professionally.

- Strong attention to detail and organizational skills.

- Ability to work in a fast-paced environment and manage multiple tasks.

*Why Join Us?*

- Be part of a growing company where customer satisfaction and teamwork are a priority.

- Opportunities for growth and skill development in both customer service and logistics.

- Collaborative and supportive work environment.

This role is perfect for someone who enjoys interacting with customers and is eager to assist in providing logistics updates, ensuring a positive experience from order placement to delivery.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

SALARY: ($2,700-$5,200) + AWS, VPB

Site allowance $220

LOCATION: Jurong Island

WORKING TIME: 5 day work week, 8am - 4:30pm

Job Description

● Routinely inspecting electrical and instrumentation systems such as wiring, fixtures, and appliances.

● Identifying faults or hazards.

● Troubleshooting system failures.

● Reviewing blueprints to understand wiring placement.

● Testing of electrical systems with oscilloscopes, voltmeters, and ohmmeters.

● Testing of instruments, DCS loop and field calibration.

● Conducting maintenance repairs on faulty fixtures.

● Responding to fault requests

● Providing suggestions for equipment replacement.

● Writing electrical maintenance reports.

● Installing new electrical appliances in the building. Adhering to safety and performance standards.

Job Requirements

● Diploma / Bachelor's degree in Electrical Engineering or related field

● Minimum 5 years of working experience, preferably in a Process Plant setting, with at least 2 years in a supervisory role

● Willing to work in Jurong Island

● Able to work overtime for breakdown and shutdown maintenance & respond to emergency on-call before / after normal working hours.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Job Description:

• Drive the overall Company’s Quality Assurance and Quality Control functions and programmes
• Support the Project Management and QAQC teams in the development and implementation of Project Quality Plans (PQP)/CONQUAS/Quality Mark/Quality Management plans
• Ensure strict compliance with various Contractual QAQC Requirements conforming to Project requirements
• Oversee the renewal audits & surveillance certification audits of existing ISO 9001 certifications to the latest versions
• Act as main liaison party with external certifying body on all ISO certifications related to Quality
• Oversee the continuous operations of the In house Academy with HR department to upskill and train all employees internally through in-house courses/training
• Conduct site-based Quality-related training to promote quality culture, better knowledge and awareness among project site staff

Requirement:

• Possess a recognized Engineering Degree with certification and equivalent
• Preferably BCA CONQUAS / QM manager certification , Internal ISO 9001 Auditor certification is a plus point
• Min 5 years experience as QA/QC role
• Expereienced in BCA CONQUAS / Quality Mark Assessments is a plus point
• Positive working attitude and can starts within short notice period

Working in the engineering team, the senior network engineer have extensive knowledge and experience in installation, termination of network equipment (Copper & Fiber Outlet, patch panel and cable management). He/ She will possess hands-on experience in testing & programming of network switch, router, WLAN controller, AP and firewall. He/ she have relevant system architect in data center infrastructure design and implementation including server (VMware), SAN storage and network.

Responsibilities

1. Take ownership of system design & implementation to make a truly access and complete of client requirements until full closure of the project delivery.

2. Conduct factory acceptance test in the workshop, providing FAT report.

3. Deliver customer training, presentation and support.

Key Deliverables

1. Functional Design

2. Infrastructure Block Diagram

3. System Termination Diagram

4. Network, Server & Storage Configuration profile

5. Infrastructure Security policy profile

6. FAT procedure & report

7. SAT procedure & report

Job Specifications

1. Minimum Bachelor in computer science, network or equivalent technical discipline.

2. Proven 5 years’ experience in a similar role & responsibility

3. Well organized documentation, objective driven, time-sensitive and resourceful.

4. CISCO certified (CCNP preferred)

5. NetApp / EMC certified (NetApp NCDA preferred)

6. VMWare certified (VCIX6-DCV preferred)

• Proficiency in managing logging stack such as Elasticsearch Cluster Management, Logstash, Filebeat, ILM, Kibana, Watchers and Dashboards
• Expertise in Prometheus and exporters, Grafana, Alertmanager, APM
• Knowledge in writing Promql queries and Grafana Dashboards implementation
• Expertise in CI/CD pipeline implementation
• Troubleshooting experience of java ,sprint , react applications. Dev skills would be handy.
• Hands on containerized platforms like Docker/Kubernetes
• Experience with source code control systems like Bitbucket
• Knowledge about High availability, Disaster Recovery and backup.
• Experience with Object Storage Systems like S3
• Providing L1/L2 production support to the systems.Proficiency in managing logging stack such as Elasticsearch Cluster Management, Logstash, Filebeat, ILM, Kibana, Watchers and Dashboards

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Responsibilities:

• Install, test, commission, and conduct preventive and corrective maintenance (PM & CM) on healthcare equipment/systems.

• Address and resolve recurring issues promptly to ensure consistent customer satisfaction.

• Plan and schedule PM or CM tasks efficiently.

• Provide post-sales support as needed.

• Coordinate with manufacturers, vendors, contractors, and clients for project management.

• Assist the project team in executing projects smoothly.

• Respond promptly to service calls.

• Collaborate with team members to gather feedback and identify prospects.

• Undertake any additional tasks as assigned.

Requirements:

• NITEC/Diploma in Electrical/Electronic/Biomedical Engineering or equivalent.

• Proficient in using software-assisted technical service diagnostic and testing equipment.

• Minimum of 2-3 years' relevant experience preferred; fresh graduates with a keen learning attitude are encouraged to apply.

• Strong interpersonal skills and customer service orientation.

• Good command of English and familiarity with Microsoft Office and IT tools.

• Self-motivated, diligent, and reliable.

• Possession of a valid driving license is advantageous.

• Able to work independently as well as part of a team.

• Fluent in both spoken and written English.

For interested applicants, do apply directly on this link - https://beex.breezy.hr/p/ce28deac9ab7-manufacturing-engineer

Your Role

As the Manufacturing Engineer, you will report directly to the Chief Technology Officer (CTO). Your daily schedule will include frequent interactions with a multi-disciplinary team, across teams from design to manufacturing to operations. You will need to work in Singapore. Remote work is not an option.

Your Job Scope

• Manufacturing Plan: Coordinate with engineering and production departments to develop and implement Manufacturing Plan for products, by drafting work instructions & test plans, preparing BOMs, communicating to suppliers and training manufacturing personnel.
• Technical Support and Diagnosis: Technical support and troubleshooting of production issues related to equipment, processes, quality, controls, and systems. Identify defects or deviations from quality standards and perform root cause analysis to determine the underlying reasons for these issues
• Quality: Upkeep work quality on the manufacturing floor, by implementing quality control procedures such as: comprehensive incoming and outgoing quality inspections, compliance to work instructions, and implementing corrective actions on any lapses
• Record-keeping: Maintain detailed records of quality tests, inspections, and audits. Generating reports on quality performance and communicating quality issues to relevant stakeholders.
• Continuous Improvement: Identify areas of improvement from assembly procedures to tooling, to enhance product quality, manufacturing efficiency, and reduce defects
• Training: Provide training to staff on quality standards, procedures, and best practices to ensure that quality requirements are consistently met
• Supplier Quality Management: Collaborating with suppliers to ensure that raw materials and components meet quality specifications and standards.
• Compliance with Regulations: Ensuring that manufacturing processes comply with industry regulations, standards, and best practices to meet legal requirements and customer expectations.
• Provide day-to-day technical and engineering support to the operating areas.

Desired Qualities

• (MUST) Bachelor's Degree in Electronics, Computer or equivalent Engineering
• 3-6 years of experience in quality engineering or in manufacturing
• Working knowledge of product development and manufacturing processes
• Experience with quality control and test procedures for tests such as in EMI-EMC, Vibration, temperature, humidity testing is a plus.
• Experience with Altium designer and other equivalent PCB CAD software.
• Experience with any 2D schematic, wire harnessing and cable assembly design software.
• Good analytical and problem-solving skills
• Able to multi-task and able to work in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work in a cross-functional team environment
• Excellent organization and time-management

Remuneration Package

• Market competitive salary
• Growth opportunities that align with your direct ability in helping the company, rather than an arbitrary corporate ladder
• Support for skills upgrading / learning credits
• Healthcare support
• Special access to industry events
• Well-stocked pantry with nice snacks

About TUMCREATE

TUMCREATE is a multidisciplinary research platform of the Technical University Munich (TUM) at the Singapore Campus for Research Excellence and Technological Enterprise (CREATE). We are joining forces with universities, public agencies, and industry for the advancement of future technologies.

A new multi-disciplinary project named “Centre for Energy & Emissions Modelling (CE2M) Phase 2” hosted by A*Star with TUMCREATE as one of their partners has been launched. The overall goal of this project is to provide policymakers with a toolbox to explore pathways to “net zero” in Singapore. For this purpose, an existing model integration framework shall be enhanced through a systems of system modelling & simulation approach. Different models will be coupled using interfaces that enable them to communicate with one another.

Please visit www.tum-create.edu.sgfor more information about TUMCREATE.

Objective of the position:

We are looking for an experienced Software Engineer who will work on building interfaces between models and to expand existing models to facilitate model coupling. This is a 24-month fixed term contract with the possibility of extension.

Job Responsibilities:

• Familiarise with and review existing models developed by the project partners.
• Identify weak points of the models, particularly with regards to interfacing them with other models.
• Define and implement interfaces between the models.
• Contribute to the development of a system-of-systems model that includes all models.
• Presentation of the results in at least one international scientific journal.

Job Requirements:

• PhD or Master’s degree in Electrical Engineering, Computer Science or a related field from a reputable university.
• Knowledge of software development and versioning systems.
• Programming knowledge of Python.
• Experience in software modelling, preferably in the field of energy and power systems.
• Knowledge of energy and power systems is preferable.
• Knowledge of the tools URBS and TIMES is a plus.
• Ability to interact with other researchers and define a working structure.
• Good English writing and communication skills.
• Good interpersonal skills for working in an international research team with people of different backgrounds.

What TUM CREATE offers you:

• Competitive salary that commensurate with experience
• Medical insurance
• Good amount of leave/vacation days
• Vibrant, modern and positive working environment in Singapore
• Campus-sited office location with a host of facilities
• In-building perks including gym, game room and coffee room

Applications:

Please send your application including cover letter and CV to [email protected].

We look forward to receiving your application.

Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, drawing of various telecommunication systems.

He/ She will possess extensive knowledge and experience in Engineering design of telecommunication, safety & security and marine navigation systems covering technologies such as IP Infrastructure, WIFI WLAN, Firewall security, IP-PABX, PAGA, CCTV, VCS, TETRA/DMR UHF/VHF Radio, GMDSS Radio, GEO/MEO/LEO VSAT, IPTV, Radar, Gyrocompass and etc and provide engineering design, technical configuration, proof of concept as well as drawing instruction of various telecom systems.

Responsibilities

• Take ownership of engineering design and make a truly access and understanding of client requirement and propose the right solution to fit the specs.
• Produce engineering document (VDRL) and close the client comments in a timely, high quality and accurate manner.
• Produce scratch drawing and guide the AUTOCAD drafter to come out the engineering drawing deliverables.
• Adapt the industrial standard and best practice into the engineering drawing preparation, design, review, and submission.
• Guide the in-house technician for equipment assembly and cabinet integration; implement the system configuration, simulation, testing and verification.
• Conduct factory acceptance testing (FAT) to client and provide in-house training to client as well as commissioning engineer.
• Any other ad hoc tasks required for business needs.

Requirements

• Minimum diploma in telecom or equivalent technical discipline
• Proven 4-5 years’ experience in a similar role within the industrial markets.
• Well organized documentation, time management skills
• Ability to articulate and share concepts with customers and suppliers.
• Ability to work with cross function teams and lead the team
• Objective driven, time-sensitive and resourceful
• Certificate of AUTOCAD will be added advantages.
• Site commissioning / radio surveying experience as per SOLAS / MODU will be added advantages.
• Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, iBwave for UHF/GSM coverage will be added advantages.

Key Responsibilities:

• Provide remote and on-site technical support, including but not limited to, Incident Management and Problem Management

• Escalate incidents, problems, changes to Team Lead, Service Delivery Manager, Account Manager or vendors as per defined business rules, ensuring timely resolution of client service requests

• Liaise with vendors needed to achieve incident and problem resolution.

• Maintain detailed knowledge of clients’ environments, where applicable, by maintaining and updating relevant documentation.

• Provide high levels of customer service and resolving problems/issues with the client in a constructive manner.

• Prepare adhoc reports as required for contractual requirements.

• Contribute to ITIL based processes to ensure successful delivery of services and initiate solutions to improve quality and productivity

• Participate in client presentations when necessary

Job Requirements:

• CCNP or CCIE in Enterprise is required

• Hands-on experience in installation, configuration and troubleshooting of Cisco routers, wireless or switches

• Have some working knowledge of Cisco Routers, Switches, SD-WAN, DNA, Wireless products in addition to Meraki Switch, Router, Wireless products

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• At least 3 years of experience in a technical support environment working with Cisco products

• Experience with VMWare NSX and VMWare Load balancers, is an added advantage

• Knowledge of Aruba, Bluecoat, Ironport, F5, Checkpoint, Fortigate or Juniper products is also preferred

• Able to work in a 24x7 and team environment

• Working with Process Engineer & Engineering team on QC requirement
• Documenting inspection criteria and quality plan
• Work with QA, Process and Product team on corrective action with quality issue
• Work with Process team on in-process audit and FQC audit

Requirements:

• Minimum Diploma in Manufacturing /Quality Engineering
• At least 1 year of relevant working experience in Electronics Product Manufacturing environment
• Control of Supplier Quality Assurance (SQA)
• Quality control of in-coming, in-process and out-going products
• Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement
• Able to understand IPC requirement in PCB Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

• Technical transfer product/project in assembly and testing, and from customers
• Provide technical support in manufacturing and testing in product build
• Provide technical support to QC in RMA issue
• Provide technical support to QA in Compliance, Regulatory, Customer & Audit

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 2 years of relevant work experience in Electronics Manufacturing industry
• Technical competent to handle product/project manufacturing, transfers and troubleshooting
• Experience in product/project, PCBA manufacturing and testing
• Able to liaise with customer on technical matters
• Experience in manufacturing environment with ISO13485 & FDA preferred
• Good communication and problem-solving skills
• Medical product experience and Quality Management System exposure preferred

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Summary

The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a substantial scale, meeting Apple's high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple's unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep dedication to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, forward-thinking, and multi- functional, offering greater exposure to the array of opportunities here As a software engineer on the Apple Services Engineering (ASE) Core Services team, you'll create and enhance features that elevate the customer experience for millions of users worldwide. Collaborating with cross-functional teams, you'll work on large-scale systems, leveraging distributed data stores with a focus on scalability and performance. We foster creativity, engineering excellence, and innovation to make a meaningful impact.

Description

You will be part of the server team that powers customer-facing features within the Apple client applications - Apple Music, Apple Podcasts, Apple TV, App Store, Apple Arcade, Fitness+ etc. You will be working multi-functionally with various teams across Apple to deliver some really exciting features to our customers. Thinking about service performance is a constant thing for us, and we are searching for someone like-minded. If you are used to thinking about performance in terms of median, 95th percentile and 99th percentile, then we are looking for you. You would be someone who is not afraid to question assumptions, is a phenomenal teammate under tight deadlines and seeks problems with sophisticated technical solutions.

Minimum Qualifications

• Bachelors or Master's degree in Computer Science/Engineering or equivalent technical discipline.
• At least 3 years of professional software engineering experience
• Proficiency in JVM languages like Java, Scala, Clojure or other object oriented programming languages such as C++, GoLang, C# etc.
• Strong object oriented programming skills with deep knowledge of data structures and algorithms.

Preferred Qualifications

• Multiple years of experience developing and scaling high-availability, low-latency distributed systems
• Experience in designing and implementing RESTful APIs or other API technologies.
• Exceptional problem-solving, critical thinking, and communication skills.
• Expertise in writing robust unit and integration tests
• Familiarity with NoSQL technologies, including but not limited to Solr/Lucene, Redis, Memcached, Cassandra, and Voldemort

Role Profile

This role pursues sales targets for the Company’s products and follows up on pre- and post- sales activities requested by customers.

Key Responsibilities:

• Source and engage suppliers and follow up on sourcing
• Generate quotation and process sales orders for company’s products
• Confirm product information, product pricing and inventory levels for the preparation of quotations
• Develop strong relationships with suppliers and customers
• Assist in organizing marketing activities and product showcase to customers
• Analyse market demands based on feedback and transactions to develop product and service offerings
• Prepare communications channel to Project Team for co-ordination with Clients for secured projects

Competence (Knowledge, Skills and Abilities):

• Skills in preparation of materials and presenting in small group settings (user demo and training, customer presentation)
• Skills in negotiation with customers, principals, and suppliers on requirements
• Skills in relating to and servicing the customers with a win-win mind set

Education & Experience:

• Minimum GCE ‘O’ Levels, ITE Technical Engineer Diploma in Machine Technology and above
• Minimum 3 years of sales experience preferably with Industrial Equipment knowledge

Job Title

Software Engineer / Software Engineer Intern

Job Location

Singapore (Pasir Panjang)

Years of Experience

0 - 5 years

Job Description

Join Garuda Robotics as a Software Engineer and be part of a dynamic team building the future of drone technologies in a fast-paced, start-up-like environment. You’ll work on innovative projects, developing software products that form an essential part of cutting-edge autonomous uncrewed aircraft systems, while gaining hands-on experience with real-world applications. This is your chance to contribute to groundbreaking technology, collaborate with passionate engineers, and shape the future of aerial innovation!

As a Software Engineer / Software Engineer Intern in our Design & Engineering Team, you will be building full stack, real time, mission critical software on the cloud for the unmanned aerial vehicles(UAVs) operations.

You will help create exceptional user experiences for our clients, contributing throughout the software development lifecycle—designing, developing, testing—mission-critical web and mobile apps for drone operation, data visualization, and industry services. This role offers exposure to cutting-edge UX technologies, including web, mobile, geospatial, and 3D tools.

You will contribute to designing and developing reusable back-end applications and infrastructure for drone apps. This includes data and object modeling, enhancing system reliability, securing critical information flow, and managing configuration changes.

Responsibilities

1. Build and design frontend and backend systems
2. Design UI/UX with intuitive, clear and consistent user interfaces
3. Design performant, maintainable and reliable microservices
4. Join a team of engineers in SDLC to push the product and project for customers

Benefits

1. Learn to design and develop applications in a hybrid cloud environment, blending on-premise infrastructure with AWS, Mobile Edge Compute, and other major cloud service providers, to create web, mobile, mapping, and real-time video streaming with AI video analytics for mission critical applications.
2. Learn about full stack software development using JavaScript, Python, React, NodeJS, NoSQL databases, and enterprise message bus (RabbitMQ). Advanced candidates will also be exposed to ROS, IoT / embedded systems, and simulators.
3. Learn about DevOps and cybersecurity, maintaining Linux servers, tuning video streaming applications, optimising CI/CD pipelines, and implementing information security controls as part of our ISO/IEC 27001 commitment.
4. Learn to build live applications for facilities management, aerial surveillance and agriculture use cases

Requirements

1. Strong problem solving and software development skills.
2. Experience with any of the abovementioned technologies is a plus.
3. Excellent teamwork and ability to work with engineers of different disciplines.
4. Positive attitude and willing to explore new technologies.
5. For Internship: sponsorship of your working visa from the school or self to be able to work in Singapore.

Working Hours

Total work hours: 40 hours per week.

Job Description

• Products promotion and technical support to customers, including regional customers.
• Conduct product presentations and training session to showcase product capabilities and features.
• Prepare technical proposals and collaborate with sales and follow up customer project coordination.
• Develop and evaluate hardware/software solutions for memory products.
• Collect and analyze market data to identify industry trends and prepare reports.
• Liaise with headquarters to resolve technical issues and propose solutions
• Understand and analyze customer requirements, recommending new products or system solutions.

Skill and Experience

• Bachelor’s Degree/Diploma in Engineering (Electrical/Electronic) or equivalent
• Prior experience in a similar role is an advantage
• Knowledge of memory system design, development, architecture
• Strong analytical and problem-solving abilities with excellent communication and sales/marketing skills
• Practical experience with product development and system architecture in storage solutions
• Fresh graduates with a strong passion for memory system design are welcome to apply

Proposal

• Responsible on project tender and proposal
• Assist and follow up on pre and post tender clarification
• Preparation of tender submission documents and compile of proposal
• Adhere to proposal submission by deadline
• Prepare the proposal for management approval
• Assist in paper work and follow up with affiliates if necessary

Requirements

• Bachelor Degree in Business Management or other related discipline
• At least 1 year experience in project proposal or sales coordinator
• Prior experience in petrochemicals and offshore field is preferred
• Keen eye for exploring business opportunities
• Driven, passionate about sales
• Strong sales acumen
• Good in establishing rapport with all levels of people
• Able to work in fast-paced environment and meet tight schedules

Working in the engineering team, the senior network engineer have extensive knowledge and experience in installation, termination of network equipment (Copper & Fiber Outlet, patch panel and cable management). He/ She will possess hands-on experience in testing & programming of network switch, router, WLAN controller, AP and firewall. He/ she have relevant system architect in data center infrastructure design and implementation including server (VMware), SAN storage and network.

Responsibilities

1. Take ownership of system design & implementation to make a truly access and complete of client requirements until full closure of the project delivery.

2. Conduct factory acceptance test in the workshop, providing FAT report.

3. Deliver customer training, presentation and support.

Key Deliverables

1. Functional Design

2. Infrastructure Block Diagram

3. System Termination Diagram

4. Network, Server & Storage Configuration profile

5. Infrastructure Security policy profile

6. FAT procedure & report

7. SAT procedure & report

Job Specifications

1. Minimum Bachelor in computer science, network or equivalent technical discipline.

2. Proven 5 years’ experience in a similar role & responsibility

3. Well organized documentation, objective driven, time-sensitive and resourceful.

4. CISCO certified (CCNP preferred)

5. NetApp / EMC certified (NetApp NCDA preferred)

6. VMWare certified (VCIX6-DCV preferred)

Working hours: Mondays to fridays 9am to 6pm Singapore time

Responsibilities:

• Design, implement, and manage scalable and reliable infrastructure solutions using cloud platforms (e.g., AWS, Azure, Google Cloud) to ensure 99.99% uptime for a system averaging > 100 requests per second
• Implement Infrastructure as Code (IaC) practices to manage and provision infrastructure programmatically.
• Set up and manage monitoring and logging solutions to track system performance, detect issues, and ensure high availability.
• Implement and enforce security best practices to safeguard systems and data, including managing access controls, encryption, and vulnerability assessments that comply with ISO 27001
• Work closely with development, QA, and operations teams to understand their needs and ensure that infrastructure and processes support their objectives.
• Stay current with industry trends, emerging technologies, and best practices to enhance system performance and reliability.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 4+ years of experience in devops on cloud platforms, deploying & maintaining containerized applications for applications averaging > 100 requests per second
• Proficient with AWS and all its core services
• Expert with Kubernetes & Docker
• Proficient with CI/CD tools like Jenkins, CircleCI, Bitbucket Pipelines
• Proficient in IAC using Terraform & Ansible
• Proficient in scripting with python or shell scripts
• Experienced with monitoring & log management tools like Datadog, Prometheus, Grafana

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

ROLE DESCRIPTION SUMMARY

You will be a member of the software squad which maintains LORADS3, the current ATM system used operationally by the Civil Aviation Authority of Singapore. As such, you will be supporting the program by analysing/fixing PCRs. Additionally, you will be tasked to robustify given test frameworks.

Immediate opportunities to upskill and learn the domain & life cycle of an ATM in operation will be provided via a learning mission in our AMS Headquarters in Singapore for a duration of 6-8 weeks. Here you will be guided in a structured regimen of theoretical and practical learning, with the goal of returning to Singapore as an immediate contributor.

KEY ACTIVITIES AND RESPONSIBILITIES

As aSoftware Engineer, you are accountable for:

· Designing and delivering software to meet requirements including architecture, design, reuse, development, integration and verification.

· Defining and tailoring the software engineering environment and the process, practices and tools applicable to the project.

· Ensuring that the designed solution is developed according to design, schedule, cost and quality expectations.

· Identifying risks and proposing effective solutions; executing mitigation actions and reporting on outcomes and residual risks.

· Participate in the engineering activities (e.g., design katas, coding katas) of the COC

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

Relevant bachelor’s degree or Master Degree

Technical skills

§ Must-have

ü Language: working knowledge of Java Core, Junit.

ü IDE/CICD Tools: GIT, Bitbucket, Jenkins, Eclipse, JIRA

ü Knowledge of formal software engineering process throughout lifecycle

§ writing & reviewing design, requirements, tests and code

ü Agile methodology: Scrum

ü Devops culture and CICD methodologies

§ Nice-to-have

ü Language: any others like ADA, C++

ü Air Traffic Management domain knowledge

ü Experience in software development in a safety-critical environment

Other

Interpersonal skills

ü Sense of ownership

ü Team player

ü verbal and non-verbal communication,

ü listening skills,

ü problem solving,

ü decision-making,

ü assertiveness,

ü patience,

ü empathy