Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

You will report to Service Engineer and be part of the service team. You are responsible to provide technical support for servicing, maintaining and repairing of elevators and/ or escalators as assigned.

Key Responsibilities

• Maintain, service and repair the elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement in accordance to local code of practice
• Demonstrate understanding and compliance of Environmental, Health and Safety (EH&S) procedures
• Attend to breakdown maintenance calls at various job sites
• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards

Requirement

• Diploma/ Higher Nitec in Vertical Transportation/ Engineering or relevant disciplines
• A valid CoC Certification
• Min. 2 years of work experiences in servicing and maintaining elevators and escalators
• Basic English Proficiency
• Team player, adaptable and agile

- Maintaining of Front of House cleanliness

- Preparation of drinks

- Managing inventories

- Ensuring adequate stock level for drinks and desserts

- Customer service management

- Managing service staff including recruitment and training

- Creating and maintaining SOPs for Front of House processes

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.
• Previous sales and management experience may be advantageous.
• Strong industry knowledge.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Engineer (PLC) to make an impact!

The Role:

As a Services Engineer, you will work within the Services operations team in Singapore and you will be responsible to support any job assign to you to ensure customer satisfaction with Schneider products and its services.

What will you do?

• Perform field service (customer site service) activities involving the installation supervision, commissioning, maintaining, modification, onsite training, system upgrade and repair of Schneider PLC.
• Responsible for a region or subgroup of field services.
• Performs installation supervision and commissioning of Schneider products including day to day service of the same.
• Performs maintenance for Schneider PLC.
• Trains customers on equipment operation and maintenance of Schneider PLC Product.
• Represents Schneider dealing with customer concerns.
• Responsible for identifying and reporting failure modes encountered when in the field. Also responsible for determining the cause of these failures.
• Solve Site problems at customers site and provides reports on these issues.
• Providing 24hrs telephone support for customers.
• Acquisition of Customer Service products.
• Support internal for spare parts warranty, preparation and assembly.
• Improve on site report and process.

What qualifications will make you successful?

• Min Diploma / Degree in Electrical & Electronics Engineering
• Min 3-5 yrs exp. in Oil & Gas sector, Power Generation, Petrochemical technical experience is an added advantage.
• Has experience and skilled in PLC. Technical knowledge of MV and LV equipment will be an added advantage.
• Willing to travel up to 80% within Region.
• Has teamwork and is customer oriented.
• Has good time management and able to work under pressure.
• Excellent verbal and written communication skills in English are essential.
• Ability to interface with all functional areas of the company.
• Skilled in Microsoft Office – Excel, Word and Power Point.

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• …and more!

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are always on the lookout for a talent with a growth mindset – are you the one? We are looking for a Maintenance Planner with a main responsibility in maintenance planning support towards long term service agreements in Marine 4-stroke portfolio. The preferred location for this position is in Pandan Cresent, Singapore.

Your role and responsibilities:

As a Maintenance Planner your work will include providing quarterly reports, budgets & scope of work for overhauls, following up on performed services and updating the supporting software tools accordingly. The tasks can also be adjusted based on your individual skills and interests. You’ll be working as a part of energetic maintenance management team with diverse expertise.

Requirements for the position:

• Diploma/B.Sc. in Mechanical or Productional engineering or equivalent
• Theoretical 4-stroke diesel engine knowledge
• Basic IT-software skills (e.g. office 365)
• Good co-operation, teamwork and communication skills

As an ideal candidate you might also have:

• Field service experience on Marine 4-s engines
• Knowledge of CMMS(Computerized Maintenance Management System), PMS(Plan Management System) tools
• Extrovert with advanced communicational skills
• Understanding of contractual and financial business
• Understanding of maintenance planning

Permanent, Singapore-based Electronics Service/Application Engineer for Electronics Test and Measurement Instruments. 5 days week (9.00 AM to 6.00 PM) Located near Lavender MRT station.

· Perform hands-on troubleshooting, service and repairs either in house or on-site.

· Provide on-site implementation, commissioning, testing and system integration support.

· On-the-job training is provided.

· Support Existing and New Project

· Any other duties as assign by superior and management

Job Requirements:

· ITE /NiTEC, Diploma in Electronics Electrical Engineering.

· Fresh graduate or 1 year or more working experience

· Preferable experience in Electronics Test and Measurement Instrument/Power Engineering/Battery

· Class 2/3 driver licence.

· Good work ethics and must be willing to learn and follow instructions

Applicants who possess relevant experience and willing to take the challenge are most welcome to apply. Salary will commensurate with years of working experience.

Please submit your updated resume with recent photo in MS Word or PDF format and indicate current and expected salary. Only shortlisted candidates will be notified.

Job Type: Full-time

Job Types: Full-time, Permanent

Salary: $3,500.00 - $5,500.00 per month

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Responsibilities

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Responsibilities:

• To carry out routine inspection on electrical, air-conditioning systems, fire protection systems, plumbing and sanitary systems in the building.
• Able to do hands on to carry out repair for sanitary and plumbing works, electrical works and building works
• Inspect buildings, equipment’s and appliances for functionality, checking for faults and fixing them where they exist to keep all things running and functioning properly.
• Diagnose problems in the building to facilitate the prompt repairs for the convenience of tenants, and carry out repairs on minor problems, such as light fixtures, clogged toilets, leakages, peeling wall and furniture and others
• Attend to building and tenants’ defects and breakdowns as requested.
• Possesses electrical knowledge to check and fix the electrical wiring and knows the compliance with regulatory standards to avoid accidents
• Supervise and manage contractors or vendors for preventive & corrective maintenance works
• Any other ad-hoc duties as assigned whenever required

Requirement:

• NTC / Higher Nitec / Diploma in Building/ Mechanical/ Electrical Engineering or equivalent
• Atleast 3 years of relevant working experience in maintaining office buildings / service apartments
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good team worker with service-orientated mindset

• Handle customers either by telephone, email or walk in
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Prepare Quotation, Invoice and Delivery Order
• Scheduling for delivery of service and Products
• Send service and maintenance reminder to clients

Job Scope:

• Manage and oversee the day-to-day construction activities on the site, ensuring that work is progressing as per the project schedule and plans
• Collaborate with project managers, architects, subcontractors, and other professionals to ensure effective communication and coordination among different parties involved in the project
• Monitor construction quality and ensure that work is being carried out according to approved plans, specifications, and industry standards
• Enforce and promote safety measures and regulations on the construction site to ensure the well-being of workers and compliance
• Coordinate site logistics, including material deliveries, equipment allocation, and workforce management to ensure efficient utilization of resources
• Provide regular updates to project managers and stakeholders on the project's progress, highlighting any deviations from the plan and proposing corrective actions
• Monitor and control project costs by tracking expenses, material usage, and labor hours, and identify areas where cost-saving measures can be implemented
• Assist Project Manager in proposal and review of M&E Design and drawings
• Completing regulatory documents concerning safety issues
• Undertake any other duties assigned by management from time to time

Job Requirement:

• Bachelor of Degree in Mechanical Engineeringor related equivalent
• 7 year of experiences as engineer in construction sector
• Strong knowledge of construction methods, materials, and processes
• Familiarity with relevant construction codes, regulations, and safety standards
• Proficiency in using construction management software and tools such as CAD and Revit
• Knowledge in safety management
• Excellent communication and interpersonal skills
• Leadership abilities to manage and guide on-site teams effectively
• Problem-solving skills to address unexpected challenges
• Attention to detail and a commitment to quality
• Able to multi-task and work under tight schedules
• Strong negotiation and problem-solving skills
• Able to face challenging tasks and meet high standards and deadlines
• Able to attend to emergency call due to project and works needs beyond office hours
• 6 Working days

We are regret that only shortlisted candidates will be notified.

Job Description & Requirements

- Job title will be Project Engineer and the duties are providing technical advice, supervising staff on site and ensuring that their packages are completed on time and within budget.

- Managing the Project

- Monitoring the workers

- Work at any construction site

- Prepare the progress report

- Report to the director

Job Description

• Supervise and coordinate the activities of site contractors;
• Monitor job progress and ensure that civil contracted works meets all practical, commercial, requirements of productivity, quality and contract target completions;
• Ensure all Structural work is carried out within established budgets and schedules;
• Ensure all design work conforms to the codes and standards used by the client, or to agreed industry standards.
• Implement and oversee site projects assigned to ensure smooth project execution
• Manage internal and external contractors well to ensure quality of work and scope of work is within specifications.

Requirements

• Degree in Civil/Structural Engineering recognised by the Professional Engineers Board Singapore
• Min 5 years of HDB new build or JTC projects relevant working experience
• Good communication skills and a team player
• Positive working attitude and highly adaptable

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 1+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Our Company
Powerzone H2 Technologies is a provider focusing on the design, manufacture, and distribution of PEM fuel cells.
We aspire to be the leader in Hydrogen fuel cell system integrator and solution provider in the APAC region.
We are hiring a talented engineering professional to join our team.
If you're excited to be part of a winning team, Powerzone H2 Technologies is a great place to grow your career.

Job Scope

· Work with the research center for scale-up production/ manufacturing· Troubleshoot and advise on electrical and mechanical Fuel cell systems together with superior. Do fuel cell product testing

· Monitoring stock level and dealing with suppliers for the production process

· Answer all technical enquires and maintenance requirements from customers as assigned by the Manager

· Complete projects on time and within budget. Carry out any other work directly by your immediate superior or Director

· Cooperate with the team to solve problems

Requirement

· Bachelor's Degree or equivalent in Engineering or Other Advanced Diploma / Post-Diploma qualifications in Electronic Certificate equivalent

· With at least 2 years of working experience in a relevant field ( Fresh graduates are welcome to apply)

· Good computer skills i.e MS Office Suite and MS Project, Autocad, Photoshop

· Fast learner

· Good problem-solving, organizational, analytical, and critical thinking skills

· Ability to manage your project effectively

· Must be able to work in a team environment, including the ability to manage vendors and project stakeholders

· Demonstrate proactiveness in handling tasks at hand.

· Previous experience working with lab/industrial equipment required (if applicable)

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Responsibilities:

• Experienced Fuji Xerox & Canon Multi-function copier machine technician
• To service copier machines for existing customer
• Monthly preventive maintenance/ Meter reading
• Able to guide customer on how to operate copier machines
• Able to assemble copier machine spare parts
• Knowledge in Networking/ Installation is an advantage

Requirements:

• At least 1year working experience in the related industry
• With Class 2B or 3 Singapore Driving License is a MUST
• Must be willing to do overtime.
• Full-Time position available.
• Salary is negotiable

About us:

Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the concept of "from education to happiness" we have established a strong presence across the country, with 14 strategically located campuses. Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.

Introduction:

As a Customer Service Representative, you will be the primary point of contact between Tree Art and prospective customers. Your role involves educating customers about our course curriculum, providing information, addressing inquiries, and assisting in closing sales. You will collaborate closely with the Centre Manager to ensure a smooth customer registration and enrollment process. Your administrative skills, familiarity with Microsoft Office, and proactive approach will contribute to improving sales and enhancing the overall customer experience.

Role and Responsibilities:

● Perform administrative duties using Microsoft Office applications.

● Familiarize yourself with the Tree Art curriculum and programs.

● Identify and recommend course curriculum that aligns with customers' needs and objectives.

● Liaise closely with customers, addressing course inquiries through walk-in and online platforms, and facilitating sales closure.

● Collaborate with the Centre Manager to ensure a seamless registration and enrollment process.

● Collect and review feedback from customers to improve sales and enhance the customer experience.

● Maintain database records and analyze sales data for administrative purposes.

● Undertake any additional duties and responsibilities assigned by the Centre Manager.

Qualification:

● Possess at least a diploma in any field.

● Fresh graduates who are proactive and sales-driven are encouraged to apply.

● Prior experience in sales is an added advantage.

Benefits:

● Competitive salary commensurate with experience.

● Health insurance and retirement benefits (if applicable).

● Professional development opportunities.

● Paid sick leave.

Looking forward on your resume. Please drop your resume to [email protected]

Regret to inform you that only shortlisted candidates will be notified.

Deputy Site Service Manager

Company: Hitachi Asia Ltd.

Shifts: Rotating shift, 24 hours 7 days on-call on duty

Location: Singapore (National Cancer Centre Singapore)

Position overview

Hitachi Asia Ltd. is searching for a Deputy Site Service Manager to join the Particle Therapy Systems Division for its Proton Beam Therapy (PBT*) project at National Cancer Centre Singapore (NCCS).

(*) The PBT System is the most advanced radiotherapy system composed of a particle accelerator, rotating gantry and its control systems etc.

The Deputy Site Service Manager will be responsible for daily technical operation and maintenance of the PBT system installed at National Cancer Centre Singapore and will lead a team “Service and Maintenance Organization (SMO)” and supervise its activities. The Deputy Site Service Manager will be a primary contact point for the customer and Hitachi teams for any troubleshooting at site.

The Deputy Site Service Manager would ensure that the SMO works are in compliance with both the external and internal laws and regulations such as worker safety, radiation protection, technical and mechanical procedure and facility protocols. It is required electrical/mechanical knowledge and relevant work experience.

Role and responsibilities

• Lead and direct SMO and its activities.
• Plan and supervise SMO’s activities to ensure daily operation and appropriate maintenance service.
• Select and coordinate subcontractor activities including procurement and outsourcing services.
• Manage and monitor both technical and administrative records and documents.
• Respond to calls for service support and emergencies 24/7.
• Communicate and collaborate with the customer, relevant Hitachi departments and vendors.
• Perform test, inspection, adjustment and troubleshooting of PBT equipment.
• Comply with all regulatory standards and requirements such as, applicable laws, radiation safety regulations and internal policies of both Hitachi and National Cancer Centre Singapore.
• Adopt new technology, products and processes in daily operations.
• Develop a complete working knowledge of PBT system.
• Teach the team while doing the maintenance work together.

Requirements

• Advanced proficiency in English and Japanese (N1 level) to support and communicate on a technical level with the system specialist located in Japan.
• Must have at least bachelor’s degree or Technical Certification in Engineering or a related discipline in Electrical, Mechanical, Field Measurement, etc.
• Ability to work at 10+ meters height and to lift up to 20kg repeatedly and safely.
• Willingness to work in a radiational environment and to perform testing, inspection and maintenance of the system at height, and both inside & outside of the equipment.
• With basic knowledge of MS Word, MS Excel and latest PC technology.
• Effective skills in communication, problem-solving, and organizational management.
• Ability to work on shifts and on-call duty: this position is 24 hours and 7 days on-call duty.
• Minimum 5 years experience in the following :

- Site Manager

- Management of team and its activities

- Mechanical, electrical and control system

- Maintenance or QA/QC of industrial plants, medical devices or nuclear power equipment

• Familiarity with working in area of high-voltage, radiation and electromagnetic.
• Proficient level in reading and interpreting various engineering documents (schematics, wiring, diagrams, piping diagrams, etc.) and using electronic test and measurement instruments (DVM, oscilloscope, micrometers, etc.)
• Leadership experience in cross-functional team.

EMQ2 is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If youhave more experience, you may be considered for a senior role.

Job Overview

The Service Delivery Lead leads and supports programs and projects using different frameworks such as Agile, Hybrid, or Waterfall. They organize and facilitate meetings and events, gather business requirements from stakeholders, and prioritize change requests and bugs to optimize business value. They also remove any impediments for the project team, manage the risk plan and client expectations, and motivate the team to deliver the service according to schedule and quality.

The Service Delivery Lead is responsible for overseeing the entire service delivery life cycle from start to finish, including design, resource allocation, and software development. They also support the execution of test plans and bug fixes and work with different parties within the client organization to accelerate service delivery progress. They also key player in team development and responsible for holding teams accountable for their commitments and maintaining a good relationship with clients, users, and stakeholders. Additionally, they also work with the finance department on COC sign-off and payment milestones.

Good to have:

• Great organizational, planning, and problem-solving skills
• Great interpersonal skills, collaborating and team playing
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Good analytical and listening skills
• Ability to translate business requirements into functional requirements
• Excellent understanding of how user centricity is incorporated into SDLC
• Excellent understanding of how product backlog, user stories, acceptance criteria and user flows fit within the development process
• Knowledge and use of Jira and Confluence
• PMI PMP or PRINCE2 certification preferred
• PMI Disciplined Agile / SCRUM certification is a plus

Should have:

• Experience delivering complex projects with multi-squad teams and timelines of up to 24 months.
• Experience working with Singapore Government agencies is preferred.
• Experience in bidding preparation and submission process.
• Experience orienting teams to deploying a service-oriented attitude in dispute situations.
• Experience in presenting to project sponsors and morale management of teams.
• Strong working knowledge of Jira, Confluence, and Microsoft Office tools,including Excel, PowerPoint, and Word.
• Experience in implementing project management tools, SmartSheet, Figma, and graph drawing is a plus; ability to maintain good documents and artifacts is crucial.

Personal traits:

• Resourceful, independent, and able to find creative solutions to problems even under pressure.
• Meticulous in approach, paying close attention to detail and ensuring high-quality work.
• Self-motivated, self-driven, and takes the initiative to take on new tasks and responsibilities.
• Empathetic towards others and able to communicate effectively to managestakeholders' expectations.
• Proven track record of being able to grow, learn, and take on more responsibilities over time.
• Bonus for being able to immerse in the company culture, understand the values and how things work, and adapt to thework environment.

Our Benefits:

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & Transparent Culture with a flat hierarchy

How to Apply

Interested candidates, please send your resume to [email protected]

Our Recruitment Process

As a Service Delivery Lead, if you submit your resume, it will be personally reviewed. Qualified candidates will be invited for an interview with the hiring manager. The interview will be an opportunity for us to discuss your experience and expertise in the field and will last for 30 minutes.

Based on the outcome of the interview, the hiring manager will decide if you are a suitable fit for the position. If that is the case, the HR team will reach out to you with an offer and provide next steps.