Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• May be required to work on weekends

How to apply:

Send your application to: [email protected]

Location: Educational Institute near Upp Changi MRT Station

Working Hours:

• Monday to Friday: 8:00 AM to 6:00 PM
• 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation)

Salary: Up to $2800 (subject to qualifications and relevant experience)

Scope of Services:

• Provide 1st Level Technical Support to users via phone, remote assistance tools, and email.
• Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner.
• Provide onsite support as necessary.
• Assist with any additional administrative tasks as required.

Requirements:

• Minimum 6 months of experience in an IT service desk environment preferred.
• Strong written and oral communication skills in English.
• Excellent telephony skills.
• Good problem-solving and interpersonal skills.
• Self-aware, self-controlled, and motivated in customer handling.
• Demonstrated initiative, tactfulness, and willingness to serve.
• Ability to collaborate effectively in a team environment, especially during crisis situations.
• Clear and effective expression of ideas and information.

For interested applicants, kindly click "apply"

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Position Summary:

This is for the Central Patch Management Service under the Systems Technologies which focuses on using BigFix for patch deployment, compliance, and reporting.

Roles And Responsibilities:

• Oversees the entire operation and understands how to use the tools & reports.
• In charge of the BigFix infrastructure, including servers, relays, SQL and updating of the software infrastructure.
• Control access to BigFix components.
• Work with various process owners and teams to develop and implement proposed ideas and automate repeatable tasks related to patch management.
• Develops custom reports for stakeholders.
• Setting up content for distribution to endpoints.
• Creates baselines, writes custom fixlets and analysis.
• Develop and maintain groups inside of BigFix.

Requirements / Qualifications:

• Minimum Bachelor's Degree or Professional Degree in Computer Science / Information Technology or equivalent.
• Proficient in BigFix architecture or SCCM
• Minimum 5 years and above of relevant hands-on experience in system operation support and project management.
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Experience in troubleshooting, resolving, and communicating complex incidents and deep underlying issues to identify root cause.
• Possesses strong analytical skills to diagnose and address application problems.
• Result and customer oriented with multi-tasking capabilities.

Overview:

Join Antina’s dynamic team as a Cybersecurity Project Engineer, where the successfully hired candidate will lead cutting-edge cybersecurity projects and ensure robust security operations. This role offers the perfect blend of technical expertise and project management, providing an exciting opportunity to make a significant impact in the cybersecurity landscape.

The 5G Exploratory Platform (5GEP) will serve as the dedicated testbed for 5G infrastructure. This platform will enable the discovery of vulnerabilities, the testing of network equipment, and to enhance the security and resilience of the 5G ecosystem.

Key Responsibilities:

1. Project Management:

• Lead cybersecurity projects from start to finish, ensuring timely and budget-friendly delivery.
• Develop project plans covering scope, schedule, resources, and risk management.
• Collaborate with vendors and internal teams for seamless project execution.
• Provide regular updates to stakeholders and document all project activities.
• Participate in requirement gathering, testing, training, and implementation phases.
• Meet project SLAs and manage potential risks.

2. Operations:

• Update network configurations, software versions, and procedures.
• Ensure security systems are tested and maintained.
• Assist in obtaining technical support from vendors and track system warranties.
• Implement and manage security measures like firewalls, IAM, SIEM, and SOAR systems.
• Respond to security incidents and provide detailed reports.
• Manage system and user functions, including access rights and maintenance.

Qualifications and Required Skills:

• Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field.
• At least 2 years of project management experience.
• Proven experience in cybersecurity operations and project management.
• Strong knowledge of cybersecurity principles and technologies.
• Proficiency in IT, Networking, VMWare, and security tools.
• Excellent problem-solving and communication skills.
• Relevant certifications (CISSP, CISM, PMP, PCNSA/PCNSE) are a plus.
• Security clearance required.

An ideal candidate would possess the following abilities:

• Project Management: Lead and manage project timelines, coordinate with stakeholders, and implement security solutions.
• Network Infrastructure Management: Understand networking protocols, configure and troubleshoot firewalls, switches, routers, and load balancers.
• System Administration: Manage Windows and Linux operating systems, apply hardening techniques, and respond to breaches.
• SIEM: Customize dashboards, alerts, and reports; tune SIEM rules.
• Firewall Operations: Set up firewall rules and configurations, understand firewall logging and traffic monitoring.
• IAM: Knowledge of IAM principles and tools, implement multifactor authentication and single sign-on.
• Vulnerability Management: Use tools like Nessus or Qualys for vulnerability scanning, understand MITRE ATT&CK framework.

How to apply:

Visit our company website at www.antina.com.sg for more information or send your CV directly to [email protected].

Antina is a company driven by ability, performance, and hard work. We adopt fair employment practices and employment decisions will be based on merit, qualifications and abilities. Antina does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Locations:

1. Tekong Camp (1 position)
2. SAFTI Camp (West) (1 position)

Salary:

• Tekong Camp: Basic: Up to S$2400
  Allowance: S$100
  Mobile: S$20
  
• SAFTI Camp (West): Basic: Up to S$2600
  

Contract: 2 years (Renewable) - No Bond
Eligibility: Locals only
Security Clearance: G50 clearance (approximately 6 months process)

Scope of Services:

• Perform asset management for infrastructure and computing devices.
• Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance for supported software and hardware.
• Collaborate with third-party vendors.
• Conduct training, coaching, and orientation for users on how to use computing devices.
• Complete assigned tasks on time and ensure user satisfaction.
• Handle helpdesk duties as needed.
• Assist the Team Leader with Windows Server patching and report extraction duties.

Requirements:

• Recognized Nitec/Diploma in Computer Science/IT or equivalent.
• At least 1 year of experience in an IT-related role.
• Technical skills and experience supporting computing devices (Windows, iOS, and Android platforms).
• Ability to work independently and without supervision.
• Strong communication skills.
• Proactive and initiative-driven.
• Ability to multitask effectively.
• Good problem-solving abilities.
• Customer service-oriented.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Responsibilities:

1、Responsible for the research and development of wireless communication system, positioning system, radar system, motor control system, baseband algorithm, positioning algorithm, bioradar algorithm, and motor control algorithm.

2、Complete design documents, support hardware development, participate in testing, analyze and solve various problems encountered in actual development.

Requirements:

1. Majors in signal processing, microelectronics, communication, computer, control, automation, applied mathematics, etc.

2. Master's degree or above.

3. Exposure to IC design is a plus.

4. Good English skills, communication skills, and willingness to work with a global team;

5. Good learning competency, self-motivated, and ability to work in diverse areas in a flexible and dynamic environment.

6. Fresh MS graduates are welcome.

About DKatalis

DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business.

DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than 30 years of financial domain experience and are from top-tier schools like Stanford, Cambridge London Business School, JNU with more than 30 years of building financial services/banking experience from Bank BTPN, Danamon, Citibank, McKinsey & Co, Northstar, Farallon Capital, and HSBC.

About the role

You will be part of a cross-functional agile engineering team (squad) responsible to build, deploy and run (support) one or more of our digital products, focusing on full-stack experience to build robust & resilient systems (front-end & back-end).

You will work closely with Engineers, Product, Design, and other stakeholders, collaboratively ensuring quality gets built in the product, get to see your impact in everyday lives of many people, and have great fun while doing it.

You will share your learnings within and beyond your team (squad) and mentor budding engineers for good engineering practices

What will you do

• Working with engineering+product owners to design, refine and develop the product, from concept to implementation.
• Main contributor in creating best in-class product & experience for our customers by designing, building, scaling, and evolving our platforms, services, and tools
• Communicate, collaborate and work effectively across cross functional teams in a multicultural environment
• Mentor a team of highly talented and motivated engineers
• Ensure the performance, security, and responsiveness of applications built
• Continuously improve code quality, product execution, automatization and customer delight

What you need to have

• You have at least 10+ years of professional experience in a similar role developing highly scalable applications
• Good written and spoken English
• Hands on expertise in Java / Javascript or its derivatives (Typescript, NodeJS, Scala, Kotlin, Springboot, etc)
• Have hands on experience on one of this front-end development (Flutter Preferred)
• Experience to Lean/XP practices (TDD, Pair Programming, Continuous Integration/Delivery for both Mobile & Back-end)
• Experience working in Agile Software development
• Communicate, collaborate, and work effectively across distributed teams in a multicultural environment.
• You’re excited about delivering end-to-end experiences and care about your software architecture across the front-end, back-end, and the APIs that glue them together
• A passion for quality and best practices but with a pragmatism that understands the
  balance between perfection and delivering value in a timely manner.
• Enjoys mentoring more junior engineers on good engineering practices & share knowledge

Job scope

As a Senior RF application engineer, you will be responsible for developing/testing the evaluation board and product board for RF SoC targeting at UWB and BLE applications. Your responsibilities will include collaborating closely with chip designers to understand the chip function and testing requirement, and optimize the performance of the solution at a system level. Additionally, you will provide direct support to end customers in integrating the chip into their products.

Key responsibilities:

1. Develop and test EVBs for RF SoC targeting at UWB and BLE application

2. Develop and test product board including RF SoC, flash, power supply, filter, antenna, etc.

3. Conduct test and work with certification bodies for FCC, CE, CCC certification

4. Provide support to end customer for chip integration

Key Knowledge Requirements:

1. Familiar with typical power supply circuit e.g. DCDC, LDO, and the design principles of power integrity and isolation

2. Understanding of signal integrity for high-speed digital signals

3. Knowledge of transmission line impedance, matching, filter, EMC/EMI, antenna

4. Familiar with the requirement and testing of FCC, CE, CCC certification

5. Proficiency in PCB design software PADS/Altium Designer/Allegro for schematic design, PCB design, BOM generation

6. Experience with RF testing equipment including spectrum analyser, signal generator, oscilloscope, network analyser

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

Job Description

About the role

Works closely with and have impact on: Manufacturing Engineering, Supplier Quality

Reports to: Senior Molding Engineering Manager

Function: Global Research & Development

Work Location/Site: Singapore / Global Headquarters

Role Overview

This position is responsible for the plastic injection tooling and molding project management of new product developments, transferred projects, capacity expansion, as well as continuous improvement for production tooling.

Duties and Responsibilities

> Plan and manage molding engineering budget

> Support all molding engineering related projects

> Lead projects related to quality, yield, process efficiency, and capacity improvement

> Lead end-of-life issues pertaining to product materials and components

> Lead qualifications of 2nd source of materials or equipment for business continuity

In New Product Development Support,

> To be accountable as project leader for tooling development from prototype until mass production stage. Tasks are included but not limited to below aspects:

• Manage the tooling project to ensure project timeline, capital investment and tooling performance target are consistently met
• Review and provide valuable input to Design For Manufacturing (DFM) documents from mold maker, and to assist R&D product designers to optimize product design from tooling scalability and best molding production cost perspective
• Analyze and understand product design, generate mold specification and acceptance criteria, conduct mold design review
• Oversee mold, equipment, process testing and debugging, conduct testing result review and drive mold performance improvement
• Document and transfer tooling knowledge from 1 cav prototype to multi cav mass production tooling
• Molding supplier factory molding validation IQ/OQ/PQ review

> Collaborate with in-house manufacturing and quality team to qualify new tooling. The tooling are for injector parts, IOL optical PP mold, and process aids for material production

> Compile tooling and molding related documentation in accordance to the regulatory requirements, and maintain the quality of molded components

> Initiate the Change Control submission and review, conduct Risk Assessment, draft and get Validation Plan, Validation Protocol/Report reviewed and approved based on the project master plan

In Sustaining Engineering

• Monitor and evaluate production tooling performance at vendor sites and lead the project to develop new tooling for capacity expansion and replacement/renewal
• Trouble shoot IOL and injector defects potentially related with injection molding production which occurs in the vendor’s manufacturing site (Japan, Singapore, Malaysia, etc.), drive solutions with data analysis and fact-based approach
• Be involved in sourcing of alternative vendor of plastic tooling and molding production for long term business sustainability

Requirements

Experience

• At least 3 years of technical experience in medical device/pharmaceutical industry
• Understand IQ/OQ/PQ validation requirement in accordance with IS013485 standard
• Able to write, review and coach validation protocol and report
• Track record of successful tooling and molding project management, tool makers and molding suppliers handling experience in the region
• At least 3 years of hands on experience in tooling design and Design For Manufacturing (DFM) for product and tooling design
• Solid molding process knowledge is required, and with at least 3 years of Scientific Molding practitioner

Skills/Accreditations

• Preferably Lean 6 sigma green belt trained, understand DMAIC approach, Failure Mode Effect Analysis (FMEA), Gauge R&R and Design of Experiment for trouble shooting and process improvement
• Strong technical writing skills
• Quick learner with logical thinking, good communication skills in English, customer focused, ability to drive results
• Able to read and speak Japanese is a plus

Academic Qualifications

• Bachelor‘s degree in mechanical or chemical engineering field related to plastic injection molding, or diploma in Engineering with more than 3 years experience in project management of customized mold design

Travel requirements

• 10 – 25%

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

Job Description:

• Administer project planning and project execution;
• Ensure all project activities are peformed productively and are in accordance to specification and schedule, in the most efficient and cost effective manner;
• Coordinate the mobilisation/demobilisation of construction equipment to suit construction schedules;
• Assist with cost control and estimating activities;
• Check and verify subcontractor claims and variations;
• Maintain close liaison and communication with field operations team;
• Ensure all company reports and documentation are completed accurately and on time;
• Perform any other related duties as and when assigned by Manager.

Job Requirements:

• Diploma/Degree in Mechanical Engineer or related Engineering field;
• Min. 3 years of related field experience;
• Knowledge of Autocard will be advantageous;
• Dynamic and good team player;
• Able to travel overseas as and when required.

Salary: Up to $2,900

Working Days: Monday to Friday
Working Hours: 9:00 AM to 6:00 PM
Contract: 1-year renewable contract (No bond)
Location: Currently at Pasir Panjang, relocating to Tai Seng at the end of December 2024

Job Responsibilities:

• Provide maintenance support to clientele, ensuring SLA commitments and requirements are met.
• Attend to incident calls and allocate tasks from the Helpdesk Team.
• Troubleshoot printers and projectors.

Requirements:

• Well-versed in the technical aspects of field projects, including equipment.
• Strong analytical and problem-solving abilities.
• Minimum 1 year of relevant experience.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

RESPONSIBILITIES

• Provide technical deployments in all running projects & new projects as a team member of Service Delivery Division
• Understand how to gather more technical requirements/information and recommend a solution
• Must be able to do Linux system installation, end-to-end/pilot testing at staging/production environments, ANTlabs solution verification and fault escalation
• Perform troubleshooting and patch fixes at a hardware and software level
• Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure
• Show responsibility on all assigned tasks even need to work after office hours (at situations) in achieving tasks or timely project completion
• Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction & instil quality in every aspect of job function
• Any other matters as instructed by Supervisor (or) Project Managers when required due to job nature
• Overseas travel may be required for onsite implementation (duration - depends on project/customer/onsite requirement).

TECHNICAL SKILLS/EXPERIENCE

• Experience in installing, managing, and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
• Experience and knowledge of open source applications/tools such as HA clustering, HA Proxy, BIND DNS, Apache, Nginx, LDAP, SMTP, NTP, NFS, SNMP, PRTG, etc.
• Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware)
• Experience and knowledge of Cloud Services like AWS, GCP, Azure, etc.
• Database knowledge such as MySQL, MariaDB, PostgreSQL, etc.
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of OS/Application security hardening
• Experience in Linux shell/Bash script
• Experience and knowledge of networking such as switching, routing, firewall, VLAN, TCP/IP
• Knowledge of containerization and related tools (Docker, docker swarm, Kubernetes) will be preferred
• Having Dell Power Edge installation and troubleshooting experience will be advantageous

REQUIREMENTS

• Minimum 3-5 years of technical work experience in IT/Telecom industry with following technical skills/experience
• Bachelor’s Degree in: Engineering (Computer / Telecommunications), Computer Science / Information Technology or its equivalent
• Fast learner with a positive attitude and ability to handle multiple concurrent projects independently without much supervision
• Able to perform duties inside a data centre environment, as well as outside of office hours and/or night activities as required by the projects
• Proven experience in creating and maintaining project documentation, including but not limited to High-Level Design (HLD) and Low-Level Design (LLD) documents, deployment reports, technical specifications, and user manuals

We are looking for candidate who loves challenges and working in a fast-paced environment utilizing their technical expertise confidently and a passion for troubleshooting and analysis. You will be part of the technical support team that provides the technical support to our customers. You should be a resourceful team player who is self-motivated, responsible and able to work well under pressure. You should have the potential or ability to lead a group of technical support engineers handling technical problems.

Your job scope involves providing end customers and partners with in-depth technical assistance in the use of ANTlabs products and solutions, cooperate with the sales and professional services teams to ensure ongoing customer success and satisfaction, and participate in the creation and maintenance of support documentations.

To join our team, you should:

• Have at least 3 years’ experience working with Linux OS (Centos)
• Be comfortable in handling critical customers solution projects

RESPONSIBILITIES

• Project Support.

- Responsible as Principal Engineer for assigned solution projects

- Understanding of scope environment of existing project support & manage customers

- Troubleshoot and recover customer services within SLA (onsite/remote)

- RequireD traveling to customer sites when needed

- Provide necessary technical training for new staff, L1 or customer (when needed)

- Take over upcoming new projects from Solution Team, understand technical solutions and provide support

• Product Support.

- Perform technical escalation point for Service Desk (L1)

- Able to perform troubleshooting and identify the abnormality (Cloud platform and gateway products)

- Troubleshoot and recover customer services within SLA

- Analyse customer report issues, timely escalate issues to Technology Team and work for solution(s)

• Prepare and accurately execute (remote/onsite) MOP (Method of Procedure) and verify services
• Timely share available new updates for relevant solutions to customers and schedule patch update
• Maintain solution projects detailed database and update accordingly
• Maintain OPS, NMS and perform basic operations
• Perform weekly rotational on-call standby duties

SKILLSETS

• Working knowledge and understanding of basic protocols (TCP/IP, DNS, HTTP, DHCP, RADIUS, SMTP, SNMP)
• Good hands-on working experience in -

- Database (MySQL, MariaDB)

- Clustering/HA (Pacemaker, Heartbeat, DRBD)

- Web services - Apache/Nginx

• Troubleshooting skills to analyse and isolate technical issues
• Technical explanation and incident management skills
• Experience in technical support operation for external customers solution projects and ensure customer service within SLA
• Experience in server-grade hardware maintenance
• Experience in deploying and maintaining Cloud-based solutions (preferred experience in AWS)
• Experience in virtualization platform (KVM, VMware, Kubernetes, Docker)
• Experience in automation (Ansible)
• Experience in bash scripting
• Some knowledge of PHP and Perl scripting
• Some knowledge of using Wireshark would be beneficial
• Good understanding on basic networking, Wireless technology and authentication (EAPSIM, EAP-PEAP,802.1x)
• Experience in ELK, Speedtest application

Responsibilities

· Functional blocks and/or subsystems of digital ASICs from design to silicon verification. This includes RTL coding, verification, silicon validation, and qualification.

· Proactively work with other team members and partners to align on specifications, conduct reviews, and complete documentation.

· Contribute to ASIC roadmaps and future innovation.

· Develop technical leadership skills.

· Participate in co-development activities to help prototype ASIC designs in FPGA or other software models to support pre-silicon firmware development and verification.

Education And Experience Required

· BS or MS degree in electrical engineering or equivalent with focus on VLSI design experience

· Fresh MS graduates are welcome.

Knowledge And Skills

· Knowledge of submicron semiconductor technology

· Familiar with digital ASIC/SOC design flow from RTL to silicon characterization

· Familiar with Synopsys and Cadence EDA tools for Simulation, Synthesis, Timing (STA), Formal and Assertion based verification, etc.

· Familiar with design and programming languages: Verilog, System Verilog, Python, Perl, C, C++, etc.

· Ability to apply analytical and problem-solving skills

· Strong written and verbal communication skills, ability to negotiate design features and options

· Knowledge of embedded system design, verification, and product development lifecycle

· Deep knowledge and domain know-hows in ARM/RISC-V microprocessor subsystem

Job Description

• Prepare and execute testing activities

1. in support to one or several Projects on railway signalling systems under the direction of his / her hierarchy
2. according to the testing procedure / documentation and following Sub-system T&C Leader and / or PrCOM instructions

• Ensure defects identification and correction (trouble shooting)
• In the event of a non-conformity observed during the commissioning phase, make a return experience (REX) towards the project, and ensure that all design related issues are correctly reported in the adequate tools, including the defect description and associated test context
• Ensure follow-up of detected issues and deliver the commissioning reports.
• Check that the test tools are in perfect working order and calibrated.
• Support V&V team and perform test in lab as per request
• Deliver the committed performance in terms of Quality, Costs and Deadlines and in compliance with client policies, local standards and regulations (in particular EHS and Railway Safety)

Requirements

• This role would suit an energetic and experienced quality engineer who has worked with main and subcontractors for over 10 years
• Master's degree in engineering (preferably electronics or embedded systems) or equivalent experience.
• Railway and signaling knowledge, Previous Engineering, V&V, T&C or Maintenance for Railway Signaling is an asset.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Electrical and Computer Engineering (ECE) Department at the National University of Singapore (NUS) is seeking qualified applicants for the position of Research Engineer to join our team and contribute to our ongoing research projects related to IC design.

Responsibilities:

• Explore heterogeneous systems with silicon chips being integrated on unconventional substrates such as flexible and stretchable, for ultra-low power always-on and intelligent silicon platforms.
• Work on innovative circuit techniques with very wide power-performance scaling to minimize the system energy while providing targeted levels of performance on demand. Such techniques will be investigated for digital sub-systems in advanced technologies.
• Be responsible to conduct research at the circuit level, defining and validating design options and defining new integrated circuit techniques.

We offer a competitive salary commensurate with qualifications and experience, along with a stimulating research environment and access to state-of-the-art facilities. This is a full-time position with an initial contract duration of 12 months, with potential for renewal based on performance and funding availability.

Qualifications

The candidate must possess:

• Possess a Bachelor/Master’s degree in either Electrical Engineering or strictly related (e.g., Computer, Communication, or Information Engineering).
• Activity performed in multiple research environments and industrial experience are highly valued.
• Expertise on the project scope, ultra-low power always-on and intelligent silicon platforms.
• Knowledge on circuit and system-level chip design is valued.
• Analytical and problem-solving skills.
• Open to fixed term contract.

Responsibilities:

1. Engage in firmware/software development for communication systems, positioning systems, bioradar systems, and related products.

2. Engage in V-model development, which includes requirement analysis, high-level design, low-level design, implementation, unit testing, integration testing, and system testing.

Requirements (Firmware):

1. Bachelor’s degree or above, majoring in computer engineering, electronic engineering, communication, automation, applied mathematics, or other relevant fields.

2. Solid experience in C and C++ in the context of memory management and low-level driver development. Capabilities to build the toolchain with Python would be advantageous.

3. Experience with embedded operating systems such as RTOS would be appreciated. Knowledge of pre-emption, IRQ, and embedded communication protocols such as I2C, UART, and SPI is mandatory.

4. Experience with wireless communication technologies like UWB, BLE, WiFi, NFC, etc., is advantageous. Candidates with expertise in MAC and Link Layer will have an added advantage.

5. Preferred experience includes ARM Cortex-M series hosted microcontrollers. Candidates with solid experience in ESP32, Raspberry Pi, Arduino, STM32, or similar platforms will have an advantage.

6. Competency in using debugging equipment such as oscilloscopes, logic analysers, and FW debuggers is mandatory.

Requirements (Software):

1. Bachelor’s degree or above, majoring in computing, software engineering, computer science, applied mathematics, or other relevant fields.

2. Solid experience in C and C++ in the context of memory management (static, stack, heap) and GUI. Candidates with hands-on experience in creating Windows based application with IMGUI will have an advantage. Capabilities to build the toolchain with Python would be mandatory.

3. Candidates with experience in building applications that facilitate TCP/IP, UDP, etc., will have an added advantage. Knowledge and proficiency in data structures management are essential, including sorting algorithms, linked lists, stacks, queues, trees, and hash tables.

4. Knowledge or hands-on experience with multithreading concepts such as IPC, MUTEX, Time Slicing, and Pre-emption will provide a significant advantage.

5. Experience with wireless communication technologies like UWB, BLE, WiFi, NFC, etc., is advantageous. Candidates with expertise in MAC and Link Layer will have an added advantage.

6. Experience with software pipeline automation tools such as Jenkins is appreciated.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

Responsibilities:

• Design, develop, and test electronic circuits for embedded systems.
• Develop and debug embedded software using C/C++ or other relevant programming languages.
• Implement software solutions and design interfaces to support robot integrations
• Perform circuit simulations and PCB layout design.
• Optimize power consumption, performance, and reliability of embedded systems.
• Collaborate with cross-functional teams to define system requirements and specifications.
• Conduct design reviews, testing, and validation of hardware and software.
• Provide technical support and troubleshooting for product development and production teams.
• Assist robot field testing, evaluate the performance of our systems, and create performance reports.
• Contribute to overall architecture design and documentation.

Requirements:

Technical qualifications:

• Background in Computer Science/Electrical Engineering/Mechanical Engineering with focus in robotics, mechatronics, or related fields
• Proficient in ROS or C++ or Python and embedded programming
• Strong knowledge of robotic platforms, robotics hardware (sensors, actuators), and networks (Ethernet, Ethercat, CAN, Modbus, RS232, etc)
• Experience in circuit design, PCB layout, and debugging using tools like oscilloscopes, logic analyzers, and multimeters.
• Familiar with Linux platform, its configuration, and command line operations

(1) Overview and purpose of the position*

1) Responsible in overseeing the performance of outsourced maintenance service providers in mechanical services and systems for the hospital and ensure functionality as well as serviceable at all times.

2)To audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider.

3)To provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects.

4)To coordinate and support hospital’s A&A and minor works.

(2) Accountabilities*

(2) Related Performance Indicators

1) Strong culture of staff and leadership accountability

• Work closely with FM Institution Lead and Mechanical Lead, in building clear scope, expectations and deliverables for the Mechanical team as well as planning for specialty training and develop the capabilities of Mechanical Team members.
• As a Subject matter expert to assist the Mechanical Lead in ensuring team members understands their scope.
• Work closely with team members, service provider and specialist vendors on system breakdown investigations, inspections, audits, review of maintenance program, etc.
• To lead / provide support in the investigation of incident/system failure to determine root cause of failure as needed.
• To participate and support in audits that the hospital subscribes to.

2) Contract management, evaluation, negotiation, and execution

• Manage Mechanical systems contracts to ensure timely renewals and contract requirements are fulfilled.
• Ensure timely renewal of authority licencing.
• Ensure processes are in accordance and compliance with Audit Compliance, NUHS Contract Management, Procurement and Finance Policies and Process.

3) Manage Managing Agent, vendors and liaison with authorities as well as communication to stakeholders

• To respond and support the maintenance agent and vendors in mitigating and recovery of critical system failure or incident.
• Work closely with Admin on compilation of contract documents, such as agreement, checklist, warranties, etc.
• Monitor vendors’ performance, deliverables and Key Performance Indicators (KPIs) are as per contract awarded.
• Perform invoice verification against works completed for timely processing of invoices.
• To ensure repair to reported system fault and breakdown are carried out in a timely manner.
• To carry out monthly analysis to Mechanical systems breakdown and recommend improvement plan as needed.
• Filing and documentation recording of all authorities’ correspondences.
• Conduct internal audits to check on non-compliances, identify gaps and follow-ups till closure.
• Represent Mechanical Team as the liaison party on authority matters.

4) Developing and implementing procedures, policies and checklists

• Review and update Standard Operating Procedures (SOP) and working instructions on a regular basis.
• Develop and harmonise trade related SOPs, Preventive Maintenance Checklists and working instructions with the cluster institutions for alignment to prevailing Singapore Standards / Code of Practices and/or industry best practices for benchmarking.

5) Asset Management

• Plan and oversee Mechanical system upgrades/improvements or replacements before their expiration or its end of life.

6) Projects

• Project Manager or render support to Project Managers for improvement works to existing hospital facilities such as renovation and retrofitting, replacement of system infrastructure and improvement initiatives to existing specialized systems and hospital facilities.
• Prepare Approval To Purchase (ATP) and Approval To Award (ATA) papers for Preventive Maintenance Contracts and projects.

7) Knowledge management

• Maintain good documentation (e.g records of all contracts, reports, agreements, check lists) with FM Admin team to ensure full compliance.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Minimum three (3) years of relevant experience in management of mechanical systems operations. (Note: Minimum 8 years for Diploma Holders)
• Experience in Fire Safety/ Alarm System, Medical Gas/ Vacuum System, Lift and Escalator System, Pneumatic Tube System, Mechanical Automation system is advantageous.
• Health care experience is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.

Job Responsibilities:

1. Circuit and system design of RF/analog transceiver IC based on CMOS technology

2. Schematic design, behavioral and circuit-level simulation, circuit implementation, layout design and test

Job Requirements:

1. A master's degree or above in microelectronics, communications, electronic engineering and other related majors; more than 3 years of relevant experience

2. Good know-how on RF/analog circuit theory and analysis; Good understanding of design process of RF/analog IC

3. Solid experience in the following module/block design and test: VCO, PLL, LNA, PA, MIXER, PMU, ADC, DAC, etc.

4. Good communication skills and team spirit.

5. Fresh MS graduates are welcome.

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts

Responsibilities:

• Architect and implement scalable control and navigation solutions for AMRs utilizing your expertise in ROS, C++, and Python. Your focus will be on robustness, efficiency, and adaptability in real-world environments.
• Evaluate and integrate third-party systems (HW/SW) to enhance KABAM robots' capabilities.
• Conduct rigorous field tests to validate the reliability and performance of navigation systems in diverse outdoor conditions. Leverage insights gained to iteratively improve and optimize navigation algorithms, incorporating SLAM, motion planning, and perception techniques.
• Maintain comprehensive documentation of design, development, and deployment processes. Foster a culture of knowledge sharing within the team by presenting insights and lessons learned in regular sessions.
• Provide expert support for remote robot deployments at customer sites worldwide. Your troubleshooting skills and hands-on assistance will ensure seamless integration and operation of our solutions.
• Stay abreast of the latest advancements in robotics technology. Engage in continuous R&D efforts to explore new methodologies and technologies that can elevate the capabilities and performance of our AMRs. Implement findings to enhance existing systems and processes, keeping KABAM at the forefront of technological innovation.

Requirements:

• Education – Bachelors or Masters in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (with at least 3 years relevant experience) or Masters (with at least 1 years relevant work experience)
• Industry – Previous experience in a robotics company preferred
• Supervisory – Personnel management is nice to have. Project management/technical lead experience is preferred
• Language – English (required), Mandarin (desirable)
• Technology – C++/Python, Linux, git, ROS; SLAM, motion planning, or perception techniques
• Coordinating the Work and Activities of Others — Yes
• Guiding, Directing, and Motivating — Yes
• Making Decisions and Solving Problems — Yes